Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 213

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saikumar756
May 5, 2021
Report
Copy

Hello,

I have done recharge through Airtel Thanks App as Patym mode payment on 26 April 2021. Money got deducted and Paytm customer care also said it was successful but the transaction is not showing in orders in Airtel Thanks App and the Airtel Customer care said the order itself not placed. I couldn't understand this issue. No one are caring about this issue rotating me to contact other customer care when I tried to reach both the customer care services.

Mobile number linked to Airtel Thanks App : [protected]
The transaction ID : [protected]

If the Airtel App is not received the order how come only ₹364 is deducted rather than ₹379 recharge plan.

Why the order is not showing in Airtel Thanks App because I have done it in app.

I would like to know the reason for it and the service.

Thanks & Regards
Pinnu Sai Kumar
+1 photos
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Auto focus
    May 5, 2021
    Report
    Copy

    Address: Sebin c s. Chelattu house, neericode po. 683511

    Hi sir,
    i am fed up of complaining. After changing my plan from prepaid to post paid, i lost the speed of my connection and i lost the signal at home. Now i have to sit out side of my house or i depend on other services. There are 6 airtel connections including prepaid at home. All the connections are same. I feel the time has come to change the connection.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      EsakkimuthuG
      May 5, 2021
      Report
      Copy

      Call automatically disconnect in 5 sec
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivi08
        May 5, 2021
        Report
        Copy

        On 5 May 2021, I recharged my Airtel prepaid number from Airtel website (https://www.airtel.in/) and Airtel thanks app both for data pack worth Rs. 199 and Rs 249 using my debit card.
        I got a message stating transaction Failed (Transaction number[protected] but my amount got deducted from my bank account.
        Please refund my amount which was deducted from transaction of RS 419.asap
        +3 photos
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          raj_anand09
          May 5, 2021
          Report
          Copy

          Hi, i have been trying to get airtel connection for last 6 months. At first they told me to wait 1 month and assured me that i will get the connection. its been more than 6 months now no one addressing my issue.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tushar Samal
            May 4, 2021
            Report
            Copy

            Last 1 year facing problem & I am unable to find any solution. I am unable to use my mobile banking because of this issue
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priti Kanade
              May 4, 2021
              Report
              Copy

              Address: Mumbai

              My T24 sim deactivated without notice. Emailing and calling Airtel. Noone is responding.
              Kindly help
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                VENUGOPAL S P
                May 4, 2021
                Report
                Copy

                From past 2 years we have network problem in our street, even after complaints have been given problem has not been solved, we are not able to use internet and not able to call. Please resolve this soon.
                Address: 6th cross, 1st main, kenchenhalli, Rajarajeshwarinagar, Bengaluru 560098
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shaily340
                  May 4, 2021
                  Report
                  Copy

                  I have recharged my Airtel number - [protected] using Google pay with 399/ and the amount was deducted from my account . But the recharge is not reflecting in Airtel thanks app, neither my plan is working!!! I need the refund . Your toll free number are also not working. Very poor service Airtel!!
                  I'm attaching the screenshots below as a proof of amount deduction from my account.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Neeraja Desai Singh
                    May 4, 2021
                    Report
                    Copy

                    Address: punjab

                    I have recharged with i mobile for 149 today but calls are not being made it is saying please recharge immediately
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      A duri yadav
                      May 3, 2021
                      Report
                      Copy

                      Address: Preetam agar, Prayagraj

                      I am using airtel number and today the issues are at another level, no signal in my phone no network only emergency calls is showing. I sent email, i complaint on airtel thanks app but the issue is not resolved yet . The email said call 121 i am not able to recieve and make calls not even to 121 . Its actually disappointing . Look after the issue and solve it as soon as possible .
                      +1 photos
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chintam Priyanka
                        May 3, 2021
                        Report
                        Copy

                        I requested for deactivation of Airtel broadband connection on 02 May 2021. Airtel app is showing the resolution date as 16 Jun 2021. Why 45 days required for deactivating a service. This is not fair. Trying to reach airtel customer care, they aren't giving proper response. Why should have to extra 45 days.

                        Airtel Service request number:[protected]
                        +1 photos
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          W
                          Wipro Limited
                          May 3, 2021
                          Report
                          Copy

                          Address: Bangalore

                          I'm getting abuse call from some one they are calling. Please black that block that number. Two time they called
                          +1 photos
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Srk93
                            May 3, 2021
                            Report
                            Copy

                            Iam using airtel network for more than 8 years.Currently i moved to UAE during the time i recharged International roaming pack for 1 month and i used for 1 month. But i have main balance in my account after some days there is no network for the airtel no.Iam not able to call including customer care.For that i recharged International roaming pack again for 1 month and i have main balance also.But i dont have airtel network to use this pack.I tried everything but no use.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NiluSamantray
                              May 2, 2021
                              Report
                              Copy

                              Happens every month without fail. Recurring issue. Airtel not doing enough to fix their payment issues.. Payment completed successfully but Airtel selfcare doesn't show up as success. Airtel please spedn more on your software portal and fix your basic issues.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Deekshitha_415
                                May 2, 2021
                                Report
                                Copy

                                Hello Airtel Team,

                                I have recharged the same Airtel number twice as it had shown payment failed status initially! But later when I checked, even the first payment was successful!

                                I have recharged using Amazon pay with INR 399.

                                Can I get this amount refunded or, can the second pack be used after the first pack expires?

                                Please let me know on this!
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Avinash Zala
                                  May 1, 2021
                                  Report
                                  Copy

                                  I was told that i have to pay the due amount for reactivating my broadband and i did what i was told. But aftr the transatcion is completed i have been trying to reach airtel customer care but they are not replying my e-mails and calls please help as i am not able to use the benefits of my broadband.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kulbir pundir
                                    May 1, 2021
                                    Report
                                    Copy

                                    Address: Village- Gangali, Post- Chhutmalpur, Disst.- Saharanpur, UP, Pin- 247662

                                    There is a lot of network issue in my area. I am working from home but not able to work properly due to internet issue. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero for upto 15 to 20 minutes. During that calls got disconnected & conference video calls not able to connect.
                                    I have complaint this to the concerned customer care team also but there is response from them. They are saying that there may b a issue in your mobile. I have 3 airtel Sims at my home, all of them have same issue. Kindly help to resolve the issue.
                                    Airtel customer support has been notified about the posted complaint.
                                    View replies
                                    There is a lot of network issue in my area. I am working from home but not able to work properly due to internet issue. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero if power is cut . During that calls got disconnected & conference video calls not able to connect.my area is polasanipalli, nuzvid mandal
                                    Reply
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sindhu Ratna
                                      May 1, 2021
                                      Report
                                      Copy

                                      Hi,

                                      I have paid electricity bill using airtel payment gateway. Money got deducted from my account but electricity bill is not paid. I am expecting payment to be made to TSSPDCL but it is showing that payment is wrongly made by airtel to APCPDCLOB. Please find the below info required. I have contacted airtel customer care support but issue is not resolved. Please look into this and revert my money as soon as possible.

                                      Amount: 2943
                                      Order ID:[protected]
                                      Transaction date; 11th Apr 2021
                                      Transaction I'd : FT[protected]
                                      Biller name: Southern Power Distribution Company of Telangana Pvt Ltd
                                      Unique service number:[protected]

                                      Thanks,
                                      Sindhu
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        alancs06
                                        Apr 30, 2021
                                        Report
                                        Copy

                                        Good Day,

                                        Requesting you to add my email id [[protected]@gmail.com] to my prepaid mobile number account, which is [protected]. If you need any details from my side, please let me know.

                                        Regards,
                                        Alaudeen
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Idea Cellular
                                          3.2
                                          (16717)
                                          iRechargeOnline.com
                                          1
                                          (243)
                                          Indian Institute of Natural Resources Management [IINREM]
                                          1.3
                                          (4)