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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 213

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S
Saikumar756
May 5, 2021
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Hello,

I have done recharge through Airtel Thanks App as Patym mode payment on 26 April 2021. Money got deducted and Paytm customer care also said it was successful but the transaction is not showing in orders in Airtel Thanks App and the Airtel Customer care said the order itself not placed. I couldn't understand this issue. No one are caring about this issue rotating me to contact other customer care when I tried to reach both the customer care services.

Mobile number linked to Airtel Thanks App : [protected]
The transaction ID : [protected]

If the Airtel App is not received the order how come only ₹364 is deducted rather than ₹379 recharge plan.

Why the order is not showing in Airtel Thanks App because I have done it in app.

I would like to know the reason for it and the service.

Thanks & Regards
Pinnu Sai Kumar
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    Auto focus
    May 5, 2021
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    Address: Sebin c s. Chelattu house, neericode po. 683511

    Hi sir,
    i am fed up of complaining. After changing my plan from prepaid to post paid, i lost the speed of my connection and i lost the signal at home. Now i have to sit out side of my house or i depend on other services. There are 6 airtel connections including prepaid at home. All the connections are same. I feel the time has come to change the connection.
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      E
      EsakkimuthuG
      May 5, 2021
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      Call automatically disconnect in 5 sec
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        S
        Shivi08
        May 5, 2021
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        On 5 May 2021, I recharged my Airtel prepaid number from Airtel website (https://www.airtel.in/) and Airtel thanks app both for data pack worth Rs. 199 and Rs 249 using my debit card.
        I got a message stating transaction Failed (Transaction number[protected] but my amount got deducted from my bank account.
        Please refund my amount which was deducted from transaction of RS 419.asap
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          raj_anand09
          May 5, 2021
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          Hi, i have been trying to get airtel connection for last 6 months. At first they told me to wait 1 month and assured me that i will get the connection. its been more than 6 months now no one addressing my issue.
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            Tushar Samal
            May 4, 2021
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            Last 1 year facing problem & I am unable to find any solution. I am unable to use my mobile banking because of this issue
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              Priti Kanade
              May 4, 2021
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              Address: Mumbai

              My T24 sim deactivated without notice. Emailing and calling Airtel. Noone is responding.
              Kindly help
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                V
                VENUGOPAL S P
                May 4, 2021
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                From past 2 years we have network problem in our street, even after complaints have been given problem has not been solved, we are not able to use internet and not able to call. Please resolve this soon.
                Address: 6th cross, 1st main, kenchenhalli, Rajarajeshwarinagar, Bengaluru 560098
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                  S
                  Shaily340
                  May 4, 2021
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                  I have recharged my Airtel number - [protected] using Google pay with 399/ and the amount was deducted from my account . But the recharge is not reflecting in Airtel thanks app, neither my plan is working!!! I need the refund . Your toll free number are also not working. Very poor service Airtel!!
                  I'm attaching the screenshots below as a proof of amount deduction from my account.
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                    N
                    Neeraja Desai Singh
                    May 4, 2021
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                    Address: punjab

                    I have recharged with i mobile for 149 today but calls are not being made it is saying please recharge immediately
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                      A duri yadav
                      May 3, 2021
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                      Address: Preetam agar, Prayagraj

                      I am using airtel number and today the issues are at another level, no signal in my phone no network only emergency calls is showing. I sent email, i complaint on airtel thanks app but the issue is not resolved yet . The email said call 121 i am not able to recieve and make calls not even to 121 . Its actually disappointing . Look after the issue and solve it as soon as possible .
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                        Chintam Priyanka
                        May 3, 2021
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                        I requested for deactivation of Airtel broadband connection on 02 May 2021. Airtel app is showing the resolution date as 16 Jun 2021. Why 45 days required for deactivating a service. This is not fair. Trying to reach airtel customer care, they aren't giving proper response. Why should have to extra 45 days.

                        Airtel Service request number:[protected]
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                          Wipro Limited
                          May 3, 2021
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                          Address: Bangalore

                          I'm getting abuse call from some one they are calling. Please black that block that number. Two time they called
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                            Srk93
                            May 3, 2021
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                            Iam using airtel network for more than 8 years.Currently i moved to UAE during the time i recharged International roaming pack for 1 month and i used for 1 month. But i have main balance in my account after some days there is no network for the airtel no.Iam not able to call including customer care.For that i recharged International roaming pack again for 1 month and i have main balance also.But i dont have airtel network to use this pack.I tried everything but no use.
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                              NiluSamantray
                              May 2, 2021
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                              Happens every month without fail. Recurring issue. Airtel not doing enough to fix their payment issues.. Payment completed successfully but Airtel selfcare doesn't show up as success. Airtel please spedn more on your software portal and fix your basic issues.
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                                Deekshitha_415
                                May 2, 2021
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                                Hello Airtel Team,

                                I have recharged the same Airtel number twice as it had shown payment failed status initially! But later when I checked, even the first payment was successful!

                                I have recharged using Amazon pay with INR 399.

                                Can I get this amount refunded or, can the second pack be used after the first pack expires?

                                Please let me know on this!
                                Airtel customer support has been notified about the posted complaint.
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                                  Avinash Zala
                                  May 1, 2021
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                                  I was told that i have to pay the due amount for reactivating my broadband and i did what i was told. But aftr the transatcion is completed i have been trying to reach airtel customer care but they are not replying my e-mails and calls please help as i am not able to use the benefits of my broadband.
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                                    Kulbir pundir
                                    May 1, 2021
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                                    Address: Village- Gangali, Post- Chhutmalpur, Disst.- Saharanpur, UP, Pin- 247662

                                    There is a lot of network issue in my area. I am working from home but not able to work properly due to internet issue. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero for upto 15 to 20 minutes. During that calls got disconnected & conference video calls not able to connect.
                                    I have complaint this to the concerned customer care team also but there is response from them. They are saying that there may b a issue in your mobile. I have 3 airtel Sims at my home, all of them have same issue. Kindly help to resolve the issue.
                                    Airtel customer support has been notified about the posted complaint.
                                    There is a lot of network issue in my area. I am working from home but not able to work properly due to internet issue. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero if power is cut . During that calls got disconnected & conference video calls not able to connect.my area is polasanipalli, nuzvid mandal
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                                      Sindhu Ratna
                                      May 1, 2021
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                                      Hi,

                                      I have paid electricity bill using airtel payment gateway. Money got deducted from my account but electricity bill is not paid. I am expecting payment to be made to TSSPDCL but it is showing that payment is wrongly made by airtel to APCPDCLOB. Please find the below info required. I have contacted airtel customer care support but issue is not resolved. Please look into this and revert my money as soon as possible.

                                      Amount: 2943
                                      Order ID:[protected]
                                      Transaction date; 11th Apr 2021
                                      Transaction I'd : FT[protected]
                                      Biller name: Southern Power Distribution Company of Telangana Pvt Ltd
                                      Unique service number:[protected]

                                      Thanks,
                                      Sindhu
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                                        alancs06
                                        Apr 30, 2021
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                                        Good Day,

                                        Requesting you to add my email id [[protected]@gmail.com] to my prepaid mobile number account, which is [protected]. If you need any details from my side, please let me know.

                                        Regards,
                                        Alaudeen
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