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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 213

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C
c0dex
May 19, 2021
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Bad routing on xstream fiber

I am from bhilai (chhattisgarh)and i am facing high ping issue for more than a week.the routing is so bad that it nearly gives me 60 ping to mumbai server itself and 100+ on singapore.when i called cc they tell me some absurd reason which are so irrelevant that it feels like why i opt for airtel.they even dont understand about what is ping then they send an engineer to my house and even he dont know about it.i told him i primarly used it...
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Ashiqfemi
May 19, 2021
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Address: Dubai

Hi, My airtel number now not working in dubai 1 month before it works perfectly but it now showing no service, am recharged international roaming pack on my number still it not working i cant select network manually also
Airtel customer support has been notified about the posted complaint.
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    SumeetPanchal
    May 19, 2021
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    I recharged airtel international roaming package with 100 min of incoming outgoing calls. this is 3rd time I did this recharge, outgoing call gets cut after 3-5 seconds every time. 3 times recharge getting waisted. please resolve this issue asap for current recharge, and return my previous roaming charges as outgoing was not happening.
    Airtel customer support has been notified about the posted complaint.
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      Indrakshi Nag
      May 19, 2021
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      I have purchased Fastag through Airtel on 09.05.2021, It is still in validating order status. Usually as per you, validating order shall take 6-8Days and it is now 10th day.
      Airtel customer support has been notified about the posted complaint.
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        Gampiee Ete
        May 18, 2021
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        What the hell is wrong with this airtel network!? World worst internet connection like 2g speed . What is the use of making it 4g if it works as 2g connection
        Airtel customer support has been notified about the posted complaint.
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          N
          NSMathur
          from Mumbai, Maharashtra
          May 18, 2021
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          Address: Mumbai

          It started in Aug 2019.

          The Airtel customer care executive suggested switching to a combo plan where my primary mobile number can be clubbed with other number and a Data Card number at Rs. 749/- monthly tariff which I agreed to.

          To my surprise, the bill was generated with the new tariff without combining all 3 subscriber numbers and I received 3 separate invoices for all 3 numbers!!

          After 2 months follow-up, they finally could club one number but the data-card continued on separate billing in addition to the combo bill. So, effectively I was paying double for my data-card subscription.

          Eventually, in June 2020 I discontinued the services for Data-card.

          There is no responsible reply to my complaint and harassment I experienced for alomost a year.
          Airtel customer support has been notified about the posted complaint.
          May 23, 2021
          Updated by NSMathur
          No action so far as expected !! They go to any extent to usurp your money, now they attached this account to my other mobile number and barred the services. No option but to pay to get your number released !! Customer care to Nodal officer, nobody read the email and reply with a standard message to pay the money.

          Airtel, once the best telecom is becoming hopeless. I am porting out from a platinum customer status!!
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            ADVOCATE MRITYUNJAY SHUKLA
            May 18, 2021
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            I have made two payment of rupees 2829. Dated 08/04/2021 and 10/04/2021. One payment is refunded on 12/04/2021 but another payment of rupees 2829 is still pendinding. Please make refund of 2829.
            Name mrityunjay shukla
            [protected]
            Airtel customer support has been notified about the posted complaint.
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              velmurugan kasthuri
              May 18, 2021
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              Address: madurai

              Airtel wifi modem is broked and requested to repair from airtel service
              Airtel customer support has been notified about the posted complaint.
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                Ansh Somani
                May 18, 2021
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                I have already recharged my sim with Talktime and validity, but am unable to send PORT 96******62 to 1900. It says error and message not sent. Due to this, I am unable to get the unique code.
                I kindly request you to provide me with the code.
                Airtel customer support has been notified about the posted complaint.
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                  K
                  Konnur
                  May 18, 2021
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                  Dear sir,
                  Yesterday, by mistake we have made payment twice, an amount of Rs 598-00 to our mobile account Number [protected].
                  Therefore, we request you to refund an amount of Rs 598-00 immediately.
                  With regards
                  Konnur
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    Mohammed Farhaan Azeez
                    May 18, 2021
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                    Hi my name is FARHAN I'm from India recently migrated to uae for job opportunity and i brought my sim card here for my OTP's and all but all of a sudden my sim card slot is showing as invalid card because of which I'm unable to get the calls and sms to my number. İ had even recharged for the pack of 49 for 28 days before the validity gets expired. Please resolve this issue at the earliest.

                    Thanks and regards
                    Farhaan Mohamed Azeez
                    Airtel customer support has been notified about the posted complaint.
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                      V Kamaldharan
                      May 17, 2021
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                      Unable to make call to BSNL landline

                      Address: Dombivli, Maharashtra

                      I was continuously trying to make call to BSNL landline number of Kerala. I tried both the ways by dialing with the STD codes +91492 and 0492. However, the calls were not even getting connected at all! Please look into the issue....
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                      hanumanthc
                      from Hyderabad, Telangana
                      May 17, 2021
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                      Address: Alwal Sec-bad-10

                      Good Morning Sir, my DTH ID is [protected]-002, as i was holding earlier another ID [protected], as i inteded to upgrade HD to Xstream as i was advised to pay amopount online accordingly i paid an maount of Rs. 2500/- online, but it was created fresh Id with [protected] and the executive came and attached xstream box as he came to connect new connection but he has not provided dish or cable but atached xstream box to old connection by detaching HD box, then i request to merge both accounts as such it was merged buit iam holding one connection only infact rent is deducting for two connections, as such i requested to deactivate the [protected]-002, as i have not provided dish and cable as such i request you to deposit the amount in my acount on failure of not handing dish and cable, and may be credited to my account and xstream box fo rone year may be extended as i have upgraded if any amount is less i will repay so please resolve my issue as executive is cheated me. thanks sir i hope my query will be resolved. hanumanth Reddy
                      Airtel customer support has been notified about the posted complaint.
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                        Sujit Kkumar
                        May 17, 2021
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                        Airtel Company

                        बेहतर सर्विस बोलकर लोगो को दोखा दे रही है/ लोग इतना महंगा रिचार्ज करते है/ और अच्छी सर्विस मिलती ही नही/ जितना अच्छा सर्विस देते है उतना ही महंगा रिचार्ज देना चाहिए/ लोग धूप मे मेहनत मजदूरी करके रिचार्ज कराते है/ इन्ही लोगो की वजह से देश का विकाश रुक गया है /
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Rohithunique
                          May 17, 2021
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                          I Rohith Raj ( Hosur), holding airtel mobile no. [protected]. I got this no two weeks ago. After a week it stopped working, and showing only emergency signal. I am not able to call (dial & recieve) anywhere including customer care(121). You plz resolve this problem asap. Its very urgent.
                          May 26, 2021
                          Complaint marked as Resolved 
                          I just tried calling the toll free airtel customer care and spoke to a executive. And they helped me in getting to the local airtel service centre and issued a new sim. They charged me Rs.25 for a new sim card.
                          Airtel customer support has been notified about the posted complaint.
                          May 17, 2021
                          Updated by Rohithunique
                          Mobile No. [protected]
                          Alternative no. [protected]
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                            Rahuljain1998
                            May 17, 2021
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                            Address: Vrindavan green appartment sector 5,rajendra nagar,sahibabad, Ghaziabad,Uttar pradesh- 201005

                            Suddenly on 14 th May, 2021, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
                            All this without any intimation from airtel. This is the 2nd time this thing happened with me and many of airtel sim users.I was about to receive important calls and messages on this number.I cant go to any airtel store due to lockdown in my state.

                            I would like signals on my phone be restored or swapped sim to be delivered at my home and activated as soon as possible without any charges, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.
                            Airtel customer support has been notified about the posted complaint.
                            My mobile no. Is [protected] for which i have submitted the above complaint
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                              Music Iskool
                              May 16, 2021
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                              Hi My name is Janardhan. I am using this sim from more than 10 years it suddenly shows invalid sim. My number is [protected]. Please help me?
                              Airtel customer support has been notified about the posted complaint.
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                                dazzledsiya
                                May 16, 2021
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                                My Airtel sim is off automatically
                                I tried rebooting my device but nothing is working
                                My Airtel number is [protected]

                                Please help me out as soon possible
                                Airtel customer support has been notified about the posted complaint.
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                                  vatsal mohite
                                  May 16, 2021
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                                  Dear Sir/Madam,

                                  I'm receiving calls from an unknown number since last 2 weeks. Earlier it was hardly twice or thrice during the day however, since a couple of days I am getting these calls even past midnight. Nobody says anything even when answered. I need the Name and location details of this number. I have attached the screenshot for contact number reference.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Basharat Kar
                                    May 15, 2021
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                                    I payed bill of my friend's number with airtel thanks app and amount was deducted but after sometime i recieved a message that bill payment has failed Order ID[protected] and amount was not refunded
                                    Airtel customer support has been notified about the posted complaint.
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