| Address: Chennai, Tamil Nadu |
NEVER PORT TO AIRTEL , THE WORST SERVICE AND IRRESPONSIBLE STAFF, CUSTOMER SERVICE IS WHAT YOUR GET. EVEN THE SO CALLED NODAL OFFICER IS LIKE A JOKER OR A CLOWN - FOR EXAMPLE IF ANYONE ENTER THE SO CALLED AIRTEL RELATIONSHIP CENTRE OPENED LIKE PETTY SHOPS IN NUKE AND CORNER OF INDIA LIKE A PETTY SHOPS, JUST ASK THE SO CALLED STAFF THERE QUALIFICATION +10 FAIL, +1 FAIL, +12 FAIL - EVEN THE SO CALLED DEGREE HOLDER DOES NOT KNOW TO TALK ONE SENTENCE OF ENGLISH WITHOUT A BREAK !
I WOULD LIKE TO SHARE WHAT A HOLY COW EVENT I GONE THROUGH AIRTEL USELESS NETWORK - SUBMITTED MY DOCUMENTS 3 TIMES FOR MNP, WITH ALL THE DAMN MONEY THEY ASKED AND XEROX COPIES GIVEN (U CAN EVEN IMAGINE HOW MANY PEOPLE WOULD GIVE PASSPORT COPY + PAN CARD + DRIVING LICENSE + 2 PHOTO EVERY TIME I SUBMITTED THE DOCUMENTS) AS FAR AS MY KNOWLEDGE CURRENT PROVIDER REJECTED ONE'S IN THE 1ST REQUEST, WITH A VALID REASON, AND I SORTED IT OUT WITH THEM IMMDLY AND APPLIED AGAIN WITH ANY PROBLEM WITH THE CURRENT SERVICE PROVIDER. 2ND TIME SUBMITTED ALL THE DOCUMENTS WITH GENERATING THE PORTING CODE SITTING IN THE AIRTEL CIRCUS RELATIONSHIP CENTRE, AND I WAS NOT PORTED AT ALL , AT THE END OF THE 2 WEEKS WHEN I CALLED AND ASKED NO RESPONCE, TWICE WENT TO THE CIRCUS CENTRE, NO REPONCE, SO I LEFT IT AND AFTER 1MONTH I AGAIN SUBMITTED THE MNP WITH ALL THE STORY AND SAME THING HAPPENED, AND THE PORTING CODE DATE GOT EXPIRED AND MY CURRENT SERVICE PROVIDER NODAL OFFICER WAS READY TO TALK TO THE PORTING PROVIDER NODAL OFFICER, AND AIRTEL JOKERS NODAL OFFICER TILL NOT HAS NO REPLY EXCEPT
Namaste *********,
You wrote in on 05/09/2012, expressing concern regarding delay in port in of your mobile number 9**********.
We regret the inconvenience caused to you in this regard and delay in responding to your e-mail.
We would like to inform you that the above mentioned concern has already been escalated to respective department and we would reply to you with the updated status at the earliest. We request your co-operation till such time.
At airtel we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes.
Please do write in for further assistance.
I HAVE UPDATED THE PORTING REQUEST 5TH TIME AND SENT, USELESS SERVICE PROVIDED BEFORE PORTING !! NO ONE TOOK RESPONCE TO TALK TO MY CURRENT SERVICE PROVIDER TO SORT THE ISSUE OF NO ONE CAME FORWARD TO SOLVE THE PROBLEM, THEY SEND A ******* MAIL TO ME ASKING ME TO SUBMIT ALL THE ******** DOCUMENTS AGAIN AND PAY AND GET THE ****** SIM AGAIN ! LOL
KINDLY DONT PORT FOR BETTER SERVICE AND GET CAUGHT WITH THEM ! THINK TWICE BEFORE YOU BUY OR PORT TO AIRTEL...
Aug 13, 2020
Complaint marked as Resolved 
Airtel — Airtel's irresponsible service
I , called to airtel customer care to cancel my mobile phone's voice chat and miss Shabeena help to cancel it , but she also cut my hallo tune without my permission.she told me that call me back after check the details but i did not get the call . i called again to customer care to solve the problem , but the officers mr Syam, miss Karthika and superior officer mr Ranjith, are giving wrong information that I cancelled the tune by message and not call me back to give details . I really fed off about these things bcoz i all ready paid 1 year subscription charge for hallo tune , and i have no need to cancel that .