Airtel Complaints & Reviews

I m using a airtel prepaid number [protected] ,Since 6 march 2012 i have started a
blackberry bill plan of rs. 129 in which 300 free sms per month were alloted to
me.but since then i have been charged for those free smses,inspite of my
regular complaints to theairtel company.every time a new executive attends the
call and when i call @customer care no. 198 of airtel they say call @ 7070 for
blackberry helpline,and at 7070 they say talk to 198 its a sms related problem.
Since june i m trying to tell my problem but they always say that you are not
charged for the same.but when one executive trued to understand my problem
andregistered the complaint no. Which is 44453300 on 1 september 2012 . I
recieved a call from airtel no.[protected] mr. Shiv kumar was unable to
understand my problem so he transferred the call to his senior executive.that
person toldme to try a test sms and check whether your sms charge is deducted
or not, on trying this at that timei was not charged.but when i asked him that
it happens usually that i am charged so he suggested me to generate your bill
for previous six month i.e. from march to august and told me that a total
charge of rs.50 will be deducted for your request its one time deduction,but i
enquired whether i will be charged 50/- per month , then he said nno . Just sms
EPREBILL_mar apr may jun jul aug and email id to 121. But on messaging it said
its wrong keyword type each month in a separate message. Ondoing so they
deducted rs. 300 for 6months of bill generation that to for checking their
fault.

on recieving the bills i was proved right that per month on every sms charges
were deducted from my account.i m enclosing you the copied of the bills and
kindly look in to thematter seriously for continously disturbing me for six
months.

hi, i have AIRTEL 3G connection(450 plan 2GB free) for my account no:[protected]. Credit Limit is 1000/- but this month bill generated for 1685.38.
(05-Aug-2012 to 04-Sep-2012)
i dnt know the reason,bill statment also not yet generated for this month.

i have attached the credit limit screen short.

KINDLY HELP ME.


regards,
karthik..t

I have a airtel digital tv connection ID NO. [protected]. As per there sms send me on 22.08.2012 8(eight) new channels to be added w.e.f.
4.09.2012 with revised rent of Rs. 326.00 p.m. for Mega pack. But upto 11.00 p.m. on 05.09.2012 there is no addition in my existing plan. I also notify my complaint to their Customer Care no. [protected] from my three mobile phone no.[protected],[protected] and[protected] several times but they ignore me.

PRODIP KUMAR SARKAR
BLOCK NO. 73/1
UNIT NO. 11
S.E.RAILWAY SOUTH COLONY
KOLKATA-700043.

MOBILE NO.[protected].

my airtel no. [protected] for last 6 month billdls and call dls

heavy electromagnetic radiation from roof tower situated at roof at a distance of 2.5 metre only in goplapur house no.136 plot no.37/2

Hi,

This is with regards to the prepaid number[protected] that I ported from Vodafone to Airtel.
From the day the number was ported to Airtel (18 August 2012), I have been facing a lot inconvenience in receiving calls, making calls.

Add to this the disgusting operator - Airtel has barred me from calling their Customer care.

My outgoing calls get dropped in between, every time I make a complaint, they keep saying there seems to be no problem from their end.

They have been disgusting, annoying. And yet they keep promising me saying this issue will be resolved soon

Till now there has been no respite and I am forced to go through this non sense again and again

I request the Forum to kindly take action against Airtel and ensure other people like me who port to Airtel with loads of expectations are not forced to go through all the trouble that Airtel is making me go through

Airtel needs to be ashamed for this kind of customer service and yet they say we are India's number one telecom operator when it comes to customer service

Regards
Harish Kabade
[protected]

To disconnect Airtel service of number [protected] temporarily as the handset with simcard has been lost.

Dear sir,
Please send me my mobile call history.
My no:[protected]
Period:1-6-2012 to 1-9-2012.
I will be very thankful for this favor

HI,

BOSS I HAVE A LAND AVALIABLE IN BAWANA INDUSTRIAL AREA , I WANT TO GET MOBILE TOWER IN MY FACTORY . TO GET MOBILE TOWER IN MY FACTORY CAN U PLE GUIDE ME WHAT I HAVE TO DO . MY CONTACT NUMBER IS [protected]...

THANKS FOR YOUR SUPPORT

Hello sir/madam,

I want to remove my airtel connection.

My no. [protected]
ID: [protected]@gmail.com
Thanks,
Abhilash marko

get details of [protected]

Sub : Complain - Getting Scam Sms

Hi ,

"win:YOUR MOBILE NO. HAS WON $8500,000 IN on Going Hero Honda company promo.
TO CLAIM PRIZE SEND UR NAME,Email,PHONE NO.,Phone no.,Add,Age to Hero Honda- [protected]@live.com"
Sender Mobile no. is +91-[protected]

On (Sep 4th,12) , I have recrived SCAM SMS from the mobile no. - +91-[protected] , thereafter I tried to call that no. but I was unable to connect on this fraud no. , So many times I am getting this kind of scam sms's from this particular mobile no.

This kind of mails and SMS are recd. by my so often. Pl. take necessary action and advice for further course of action from my end.



Thanks & Regards,
Hyderabad

On 2nd of sept my balance was deducted and when i tried to complain regarding this, i have been blocked , i mean i am not bale to call customer care now, than i decided to port ma number, got a call from airtel n asked me to stay with airtel and promised me better tarrif as wel. till now my problem is not solved.
Every time when they are not able to solve problem they block customer care service so that we shouldn't complain
Esam
[protected]
Bangalore

I have been fighting since 30th Aug 2012 to get a micro-SIM activated for my AIRTEL mobile number. I submitted the required passport photo and address-proof in-person at the Sheshadripuram AIRTEL customer service center. They gave me a guarantee of activation in under 24 hours. As I write this, it is now more than 144 hours (6 days) with no resolution.

Every time I call the customer service (done this more than 20 times) and every time I visit the AIRTEL service centre (done this 4 times) they give me a new complaint number with a new deadline for resolution. They promise me it will be resolved, but when I call after their deadline, they simply raise a new complaint and give me a new complaint number!

AIRTEL has grown too big for its own good. They don't care if a customer chooses to leave -- they exploit their pseudo-monopoly in Bangalore area, especially in high-end services like 3G/4G.

My airtel connection No.[protected] Relationship No.[protected] in the name of Sunil Mehta has been Stopped without any communication from the Airtel company.I am regularly paying the bill and the connection was stopped a month back and when contact at the they said it will be started within one hour.Till today i.e 05/09/2012the phone is not started ,When again contact the person Name Devesh on mobile he said that the phone is permanently disconnect due to non verification of address.My form was correctly filled all proof were also enclosed including PAN Card,Ration Card and Department ID but it is at there end they have filled wrong information.You have filled city Jaipur instead o[censored]daipur and the pin Code is correctly type as 313001 which is o[censored]daipur .How address verification will be done when you type the wrong city.It is because of AIRTEl i am suffering and my customer are also suffering Please reply at my email addrress [protected]@sbi.co.in

MY NAME IS GANESH S FROM CHENNAI i HAVE TAKEN DIGITAL TV SERVICE FROM AIRTEL MY VALIDITY PERIOD TILL AUG 31 ST 2012 IN THEIR VOICE SYSTEM VALAIDITY PERIOD TILL JAN 2015 NOW SUDDENLY IT WAS REDUCED TO JUN 2013.

WITH OUT INFORMING ME THEY HAVE REDUCED THE VALIDITY PERIOD I WOULD REQUEST REINSTATE THE ORIGINAL VALUE


THANKS
GANESH

PLEASE INFROM AIRTEL TO STOP S MONO AND SPNEWS SERVICE WITH IMMEDIATE EFFECT I HAVE TRIED REGISTERING COMPLAINT WITH THEIR NUMBER IN VAIN MY MOBILE NUMBER [protected]

APPRECIATE A CALL FROM AIRTEL ON CONFIRMATION OF THE ABOVE IS STOPPED


THANKS
GANESH

On 31 Aug 2012, I had requested for a new Airtel post paid Mobile connection in the name of my wife. The agent was Mr Deepak (mob no [protected]). He had come promptly to my house (G-403, Rohan Vasantha apartments, Marthahalli), explained the tariff plans, collected application form, taken requisite documents and money and left. He returned a few hours later and gave a sim card stating that he shall sms available numbers shortly and we were to select one number and sms it back to him. Accordingly, at about 1630h, we selected one number ([protected]) and he stated that the number will be activated by 5:30 pm (ie.. on 31 Aug 2012). However, till date it has not been activated and I have NOT recieved any call from either Mr Deepak or the Airtel. What is surprising is that the gentleman just refuses to pick up my repeated(almost 25 till now) calls and even does not reply to my sms. I have tried in vain since Friday evening to contact this person. So much so for customer care of Airtel. I would like to know if this person was fake !!!! and if NOT, why he has not ensured that the number gets activated on time as promised.

My dear sir,
people are known that airtel is the trusted co.,and he is the best for all,but i sout from an event,i recieved an msg from ad-atmovi,and was written,thank you for choosing sony tv alert,and just i called to customre care and my 5rs balance will refund,but i dont know 2nd time that what happen, again i recieved same msg and which time my balance was 2rs,and he deduct my balance,again i call to customre care and she says me your money will be refunded within 4 hours,but i dont recieved my money today has been spend,and i am trying to call to customer care,but no response came from executive .
My reference no.cbdwp[protected],registered on 31 aug 2012,at a time-5:12 pm,i requested to you pls resolved my complaint as earlier,my mobile no.[protected]
email [protected]@yahoo.com

I was an AIRTEL post paid customer before 2 years back and converted to prepaid with freedom plan (so called per second plain) last 2 years. It's really a good freedom plan for the service provider to earn money by SQUEEZE CUSTOMERS BLOOD. By the way, I checked the deduction for a call made to a land line which was charged me Rs. 0.02 paisa per seconds. Then I send a mail to the customer service and got the following reply from the nodal officer. So, my concern here is that the service provider changes your tariff without your knowledge and imagine the money what they got with this fraud to millions of Indian. Finally you know "they'll never acknowledge their mistake" because it's a source of their revenue.