Airtel Complaints & Reviews

I WAS USING POST PAID CONNECTION OF AIRTEL NO. [protected] THE CONNECTION WAS ISSUED AT BIHAR SHARI[censored]NDER CORPORATE ARRANGMENT OF PUNJAB NATIONAL BANK AT BIHAR. NOW I AM POSTED AT RANCHI AND WANT TO SURRENDER THE SAID CONNECTION BUT NO BODY IS RESPONDING .

my airtel no. is [protected]. Last wek only I recharged SMS package for Rs.32/= and this was valid till 26th September 2012. But yesterday i.e. on 12th Sept. 2012 Airtel service discontinued the SMS package valid till 26th Sept.'12. Please continue the sms package as per the validity period.

Dear Executive

I have submitted disconnection application and paid the complete bill of my airtel landline phone[protected] since more then one year back
phone is not working i have no connection but since 1 year i m receiving calls and due bills every month ..since i have no connection and no dues
why this calls are coming i dont know i have informed about this problem to airtel and i got commitment from executive that they will reverse the charges and there would be no problems in future but its happening everyday and i m really irritated please kindly help and solve my problem
Infact in past 1 years back when i gave application for disconnection they demanded the due bill which i paid even without using phone since last 2 years ...but now after disconnection application processed i dont know why the hell i m getting calls for pending bills on my personal mobile number every now n then
with regards
Prashant
[protected]

Airtel has increase my broadband rental from Rs 599 to Rs 650 without giving any intimation to me. It just came as a surprise when i saw my broadban bill today.How can they increase the rental amount without even informing me. I will go legal against them

My email id is choudhary.[protected]@gmail.com

We had applied for port out for our cell no [protected] from bharti air tel to idea ltd since last month but Bharti air tel had rejected port out by giving unknown reason since we had talk many times to air tel customer-care on rejection and there are no problem found for our cell no account and asked us to try one more time on each call.

Further we had contact to idea cellular for reason given by Bharti air tel for rejection of said port out and they send a copy of rejection.Please find a copy of rejection detail from Bharti air tel. And make reply.

Amrit Patel.
Vadodara. Cell No [protected]

hello sir,

I am Samir Patel.I am using airtel prepaid card PH No:-[protected].I have already registered DND service(DND registration no:-w[protected]) still i get advertisement call from [protected]. This is the advertisement call from Government farming related fums.Today also it comes at (Date 13 September time 7:07am & other calls 13 september 9:40 am). I already complaint this in airtel 7 to 8 times and i am suffering withi this since last 7 months. It's very headache for me to handle it.


Thanking you.


Regards,
Samir Patel.

I have not subscribed to this and I receive atleast 20 SMSs per day from AM-SYCRKT. Please tell Airtel to stop sending junk SMS.

We bought an Airtel 4G connection in June this year (sim no. [protected]). Though the modem was exorbitantly priced at 7750 we purchased it as we were refused a landline connection by Airtel. No doubt it is a business tactic to sell their useless 4 G connections. It took a consumer forum complaint for Airtel to actually get the connection up and running. Â There is absolutely no customer service as complaints are generated and not even any phone calls are made to follow up. No field visits have been arranged so far despite numerous complaints from my end. The most recent complaint dated 10 sep complaint no 45839240Â has found predictably no response from their side. Â Currently I am getting a speed of 20 KBPS for four consecutive days. Airtel promises 128 KBPS in all its promotions when your free usage expires. Already a speed of 128 is unheard of even in BSNL connections. Finally on reaching the airtel office where we purchased the connection we were first advised to physically bring the modem to their showroom for checking and on our objection we were told that the speed varies and in south Bangalore we will receive a maximum of 20 KBPS only. I have a very strong case for consumer court and am strongly contemplating pursuing it. I Would definitley wish to return this exorbitantly priced mistake and advise everyone to stay away from this extremely pricey and worthless 4G connection. Believe me BSNL is way better.

AIRTEL CUSTOMER CARE NO.121 LIKE THAT OF ANY OTHER CUSTOMER CARE IS PUNISHMENT TO THE CALLER. iT IS JUST A WASTE FACILITY IMPOSED ON GULLIBLE PUBLIC TO CAUSE FURTHER AGONY.

I PURCHASED TWO SIMS RECENTLY NOS.[protected] & [protected]. WHEN I RECHARGED THE BALANCE BEING SYSTEMATICALLY CUT BY THE COMPANY FOR NONSENSICAL 'MOVIE GYAN", SOME MONEY DEDUCTING MESSAGES ETC.

INSPITE OF SENDING REQUEST MESSAGES TO 121 TO STOP DEDUCTING MONEY AND STOP SENDING MESSAGES, NO USE. THE KIND OF SERVICE 'PRE RECORDED ONE WITH ALL OPTIONS UNDER THE SUN' KEEPS INCREASING THE BLOOD PRESSURE AND THIS IS THE STAGE THE CELL / TELECOMMUNICATIONS COMPANIES WANT FOR EVERY CUSTOMER OF THEIR INHUMAN SERVICE.

I DONT KNOW HOW TO COPE IN INDIA WITH THIS KIND OF LOOTERS AROUND. IF WE ARE NOT ALERT, MONEY IS LOOTED.

IS THERE ANY SOLUTION OTHER THAN STOP USING THIS INHUMAN SERVICE ?

IS THERE ANY BODY TO CONTROL THIS UGLY LOOTING "?

IF SO, PLEASE CHECK THESE COMPANIES.

I was given a credit of Rs.14.80 for a recharge of Rs.20/- . A whopping 26% as tax and service charge ?

ANY CONTROL AGENCY TO CHECK THIS LOOT?

K.K.Kumar

Hi
I urgently need the complete call history of my airtel mobile number [protected] for complete last year with records of incoming calls, outgoing calls and SMSs.
It is really urgent.

Saw 3G plan "StdPlan295" which is Rs. 125/- with 3600 min of 3G time. Considering a good bargain, recharged it and instead of this plan, I got A2A 275 minutes with 7 days of validity. Tried contacting customer care, but IVR will not allow. Tried "Contact Us" link in website which is throwing up some error. Appalled with the kind of service offered by largest telecom service provider in India. Not sure how many customers have been fleeced by Airtel and then denied customer support service.

No one, in right sense, would go for A2A 275 minutes for Rs. 125/- when there are so many 1p/2s plans available. Not sure how the get the money back or get the right 3G plan in absence of customer support.

Airtel is deducting money on daily basis once no subs is made.S MONO is automatically activated on number [protected]. This is sheer nonsense.

I have recharged my airtel prepaid([protected]) for Rs.100 and Rs.36 for sms booster pack on 11-09-12, but rs 36 has been deducted from my account since my previous plan was in auto renewal, my question is when i have already recharged for my sms pack, hwo can deduct the money from my main balance,

Is airtel looking to take money from every possible way it can?
We both know that the amount taken for the pack, is Rs,72 instead of 36 for one month,, what solution does airtel gives to me,, Put the blame on me as the airtel customer care executive does,, I can see it happening to many people, this autorenewal pack sucks,,

Airtel- one of the rising mobile communication companies of India has developed a scheme to “LOOT” public money. The “Auto Renewal System” in which they will activate a certain scheme after a certain period without even notifying you about it. They have this system for SMS pack, Internet Pack and what not because they think public money is not a concern for public.
Once you recharge any of this scheme of SMS or Internet that means “watch out” because you have endorsed a curse of “Looted “by this Respected company. Yes, they will not inform you with any honesty that “Hello we are deducting your balance.” In fact, after deducting your balance they would popped you up with a message that “Your SMS PACK or bla bla bla has been renewed, to deactivate it please dial *777*0#”. But don’t be happy because your money is gone and now they won’t return it even you fight in courts. And then you knock on the customer care’s door to speak your complain. But the Respectful, Big -hearted, Honest, absolutely saints dressed in the form of Customer care to help us will say, “This system is for all the airtel customers. And we do send you message for deactivating. Now you have 1500 message, utilize it.” Wow! Utilize it- they know this suggestion better because they are utilizing public money to turn their turn over. And after this vain call to Respected “Coat-Suit” people in Airtel, you think lets utilize these message and a day before auto-renewal I will deactivate the AUTO- Renewal System. But days passed and as nobody have too much time to think about this deactivation thing, again after certain elapsing time they renew your scheme again, and “YOU LAUGH LOOKING AT THE MESSAGE which says “to deactivate dial *777*0#”. With due RESPECT to AIRTEL and ALL THOSE SITTING on for customer care service to us- grandly salute you. Keep looting. Thank you.

Sir,
We are residents of Vijay Nagar, Narela, Delhi -110040, Near Aggarwal Nuring Home, we would like to file a complaint against an illegal mobile tower (Airtel or Tata communication) installed at our street in H.No. U-88, Vijay Nagar, Narela, Delhi. The tower was installed without any permission from residents & it is effecting health of our children & seniors near by & in the building itself.

In addition to above, I would also like to highlight the effect of electromagnetic radiations being emitted from the mobile tower which is a big health hazard for the people living in the vicinity of the tower area. We are posed with serious health threat and death due to diseases like brain tumor and cancer from the radiations of this tower and so are others nearby. It is a crowded area, very vulnerable and has a lot of children around along with a nursing home.

The landlord of the particular house is not ready to remove & discontinue his agreement with the mobile company only for the sake of money.

We are requested to please take a strict action & seal the tower for the sake of our health & environment.

Hope for the action ASAP.

Thanks & Regards,
Residents of Vijay Nagar, Narela, Delhi - 110040.

Dear Sir,

I had taken a airtel no [protected], on which i got a bill of 1700/- rs as stated by cutomer care it is because of surfing, where in i never used the same.

Some one called me and said he is ready to settle the amount for 800/- rs , so i paid it online and he said he will send a settlement letter in 2 days, which i never received.

Now again i received a call statiing to pay 1100/- rs, so i need a clarification why should i pay for which i never used.

Please try to close the matter as its distubing me a lot.

Regards,
Ganesh Arote

My Mob Number [protected]
Today I Activate
Rs 124, 3600Mins 3G data, charges post 3600 mins 3p/10Kb, Validity: 30 Days Speed will be 7.2 MBPS till plan end date

But I Got Only 2G Speed

I Called 198 Custmer Care
He Say It,s 2G Pack Then Cut My Call

But Plan Say 7.2mbs 3G

Sorry to say but in current time it’s true. Dear Nodal office it’s my bad luck that I am Using M/S Airtel IPTV, Broad Band & Fixed line services. Now I am sharing my complaint to you. I was facing the problem in my Broad band (When I am going to download any file or opening heavy graphic side need refresh it 1-2 time and then I am to browse it)and from August end and September beginning its showing above error many time and finally on 1st September 2012 I had raise a complain at 198 helpline and same day your technical person visited at my home and told that my exiting ADSL Wi-Fi Modem model number 450 TXI is faulty so I need to purchase a new modem same time I had given him the another modem model number beetel 450 BXI and I was surprised to hear that he don’t the setup a setting of that modem and he go away from my home after that I had made many complain to your 198 complaint center and every time I found that it was closed by your engineer or your back hand but issued not resolved.
As per my knowledge you are beaching the Customer trust under and it come under legal offense I.P.C. Section 405, Consumer protection Act 1981 and in last I can also take the step under IPC 420 & 421.
Now you tell me what action I need to take against you because you have given to Metal harassment.
Regards
Hitesh Kumar Garg (LL.B)
+91-[protected]

I WOULD LIKE TO INFORM AIRTEL TELESERVICES THAT CANARA BANK IS NOT LISTED IN THE LIST OF BANKS FOR INTERNET BANKING FACILITY.KINDLY INCORPORATE THE SAME AND PLEASE ALSO NOTE THE SAME IS BROUGHT TO THE NOTICE OF YOUR CUSTOMER SERVICE DEPT.

With due respct to all .,I would like to bring to ur kind notice tht being such a longtime & loyal customer to airtel...i was mislead by the entire airtel services providers... its highly disgracefull & insulting for my own dignity..it started frm the month of may 2012 wherein i had called the cust care ppl seeking help in terms of roaming plan coz i was gng to out of to sm othr state fr roaming...i was told abt the plan 225 whc is going to b the best plan for roaming including messags in less rate as asked..i agreed to get into tht plan..after i came out of kol..i paid my frst bill after being on roaming whic was of rs 746..next month i gt a bill of rs 4393,...i called cust care asking why ths bill is so high..it was told to me very rudely tht itw as bcoz the plan was chnaged....to a normal plan..i told them i nvr authorised anyone to chnage my plan wen m still in romaing & which made the bill so high to tht extent..i wanted to speak to a manager...they said managers busy will call within 2 hrs..i gv my alt no...no body called...i called back again..thr was again a confirmation agan to me tht the manager will call bcak...no one called..i kept calling the cust care...no proper resp..now in sept..i hv gt an info tht these ppl hv approached my home harasing my parents stating abt the money..i spoke to the tht person who made me speak to the manager..i hv tried expalining but the manager was only concrened abt the payment frm me, was only stressing on tht..not ready to realise tht wht i hv gone thru...today seeing to all this problems which i was nt able to take anymore..i agreed to pay teh roaming charges for rs 6742....& required fr a written conformation frm them...which after so much of talks i gt....i paid n gt the reference no fr payment..its really sad tht these kind of service providers are cheating..pls pls pls dnt trust these ppl evr in life..& request to take any proper action against them...