Airtel Complaints & Reviews

This is Hanumantha Rao.K and my mobile number is xxxxxxxxxx. I am using this number since very long time. and suddenly my number has been de activated by airtel. because of following reasons as expained by Moulali Shaik from Airtel Customer Care.

1. Since 45 days i am not using this connection for outgoing calls. and my concern, is it necessary to make out going calls? i have to spend money even i dont have requirement to make outgoing calls? is it valied?
2. Since long time i am got recharged the amount. and my concern, is it necessary to recharge? even i have the balance in my account? is it valied?
3. And my connection is having life time validity. and my conern, is even i have recharged for life time validity, why the Airtel had deactivated my connection? and what is the meaing of life time validity?

So finally, the customer means.. I have to spent money for surviving Airtel, even the life time validity recharged customer doesn't have requirement to recharge the balance or making out going calls.

And kindly have the complaint number provided by Moulali Shaik from Airtel Customer care[protected].


Regards,
Hanumantha Rao

I want to unsubscribe from NDTV new alerts sms. I never subscribed for it and automatically my balance reduces every day. Please help me as soon as possible. My airtel prepaid number is [protected]

Dear service provider,

My number is [protected].

I disconnected the DTH service one and half years back but still I am receiving the service calls daily atleast 4 times. I feel its a nuisance. Please stop all service calls.

Regards,

Murali

Sir

often why do you taken any charges in my mobile.number is [protected]

I had subscribed yrly to airtel digitv Rs.2910/- economy package in 26thOctober 2011 and kept twice in safe custody 15 days n 3 months.where the non utilised period being extended by Airtel. However, now I am received SMS saying that my validity expiring within 5 days hence renew.
ID No.[protected]. I had registered 2 complaints on line with company and they said within two days they will attend but more than 3 days Now pl advise me since they told me if you pay yrly subscription I will get 2 months extension accordingly I had paid .
Looking forward your early reply
L.S.LOBO

Airtel has the most pathetic service among DTH TV providers in Jaipur.

I have this connection for the past one year and I have been consistently facing problems with the broadcast (Signal loss in fair weather when other DTH services are working perfectly fine)

The money you have invested in buying the service is a total loss since there is no refund if you disconnect. (As per their terms and conditions, even the dish antenna and STB are owned by Airtel and they take it away of you disconnect.)

Also, when I compare Tata Sky packages - I am paying more for a similar set of channels in Airtel than what I am in Tata Sky. Not that TSky is perfect, but it is miles ahead in terms of customer service and service quality as compared to Airtel.

Sorry Airtel, you need to get your quality up and invest a little more in getting quality customer service personnel in place.

My mobile number is [protected][Airtel post paid]. henceforth from august 4th onwards generating itemwise bill including incoming calls with duration forward a e- bill to the following id

[protected]@yahoo.co.in

I have been using airtel service since last 5 years, but from last 2-3 months i am facing a problem of wrongly deduction of money from my account.
I use airtel internet service for which i use to recharge with Rs98 every month or as my package is over but instead of recharging with Rs 98 they charged me for the same from my main account and i lost Rs 80 for that and in last month also i have been wrongly charged for Rs 120 for the same and if i ask to give the details and refund me back my money they neglect it and try to give some baseless reasons such you have downloaded some package. so, i want justice against it and due to wrongly charged my balance were showing Rs0 and that same time i was in need to call and because of i dint make call and i have lost my important thing which was valued most for me so i want the lost amount of Rs10000 back and also the fair justice.
Please help me out to sort out these problem.
I know you will do the needful so please,

thanking you,
HARSHAD BABAR

I WANT TO CANCEL DND FORM MY NUMBER [protected] PLZ DE-REGISTERD DND ON MY NUMBER

Dear sir,

My air tel mobile no.[protected] uttar pradesh (east) ki sim hai 10 days already complaint 121 customer care but no response your customer care. sir mere mobile me balance bhi available hai but not response any call. so please solve my request.
my alternate no. [protected]

Thanks & Regards
Shashikant
[protected]
[protected]@gmail.com

Dear Concerned ,

This is to inform you that we are users of AIRTEL Broadband & landline for more than a year now .
The broadband services every now & then suddenly stops working. When the customer care is called they never have an informative or permanent solution to the same .
Recently we have found out that without any prior information our lanline number on which the broad band was being used has also been changed from[protected] to[protected].
This is quite alarming !!!

The net connection is always dropping making the connection very weak & slow basically very difficult for the user to use . We use a plan of 24*7 net connect on a fixed rental . If as a customer we are paying the full amount not depending on the usage then we should also be rendered services accordingly .

2 major poimt sto be brought to Notice

> Net connection keeps on dropping
> Landline number changed from [protected] to[protected]. without prior notice

Please be rest assured that any costs bared to this landline from the day of the number being changed will not be paid by us .

Thanks & Regards
Manika
Airtel Account number = 13654735

We have been facing Signal Issues with Airtel Digital TV from last one month .
A Engineer visited and he replaced the receiver . For 2 days we got the signals .
After that again same issue got repeated .
One more engineer came and again for 2 days we got signals.
Again we got same issue before 15 days.
No one from Airtel contacted me . I have called customer care 10 times.
I had also called pragati Enterprises in Marathahalli location (pin code: 560037) who send technicians from airtel.

They are not at all picking my phone.

No one contacted me from 15 days .

My complaint number raised with Airtel is : 21684381.

I have requested to airtel to permanently disconnect my broadband A/c no.16415460 on dated 16412.
i have already made the final payment to airtel, after this i received many calls from airtel they tried to wash my mind they ask me to keep this no. or transfer this no to my relative but i told them i do not want to continue & ask him to disconnect the line permanently.
still my no. is active & they are regularly sending the bill. now they are calling for the payment.
it is very harassing to me.

SMS restrictions
i have a Airtel connection. in a recent order from the govt. of India on banning of bulk sms-s it is clearly stated that a customer cannot send more than 5 sms in one go(as read in the newspapers and seen in news channels) for 15 days.. but Airtel and some other companies have made it that we cannot send more than 5 sms IN THE WHOLE DAY... this is ridiculous and against the order. we r having great inconvenience. general public is suffering because the order was a different one and implementation was a different one. i think this matter should be looked into. thank you
My number is [protected]

I have been using an Airtel 3G data card from last 1 year. Since I am not using it frequently after relocating to my hometown I gave a request for conversion of the same to Postpaid. After giving the request the customer relationship person (at Airtel Office, 100 feet Road, Indira Nagar, Bangalore) told that the same will take effect within 24 hours. Now it is already 7 days and still no information from the Airtel side.

From last 2 days I am having a really really hard time speaking to their customer service associates over phone. Each time after verification process they will give another customer care . Today believe me I have called more than 10 customer care numbers and no one was able to help me out with the status of the data card, whether it is converted to prepaid or not? and Also my data card is currently deactive.

I called up [protected], [protected], [protected], 121, 12134, [protected], [protected]. This is really a very bad customer service & I am seriously thinking of closing up my connection. Many of my friends had similar experience and I think if it is going like this Airtel is going to lose lot of customers.

My Airtel 3G data card number is : [protected]

Respected Sir/Mam,

My self Debadip Das My Mobile number is [protected],My Date of Birth is 13th March,1987.This year in the month of June2012 i brought a postpaid mobile connection from "Airtel",& i got a one bill from airtel & bill due date is 25th august,2012.But today 22nd of august 2012 airtel "Bud" my mobile number,because of over limit,but before 25th of august 2012 they have no right to bud my incoming call,i know my limit was over they have right to bud my outgoing call not my incoming call before 25th august 2012. This is my important number & everyone Know this number i"m a stock market employee every client between market hours called me up & now no one contact me also.this is my bad impression to all....i"m requesting to you please look into this as soon as possible..

Thanks & Regards

Debadip Das

i am a customer fm mumbai, we hv come to bangalore for 2 months, so i went on 4th august 2012 and got 1 airtel sim card no.[protected] which is prepaid and 1 usb airtel dongle also prepaid and i hv submitted all the papers pertaining to the registration to the dealer/distributer and it was all activated with minutes but on using after 2 days we got a call and the mobile sim was disconnected and we were asked to bring again the papers and photos and signature , which we submitted again to the airtel main office in koramangala. and the mobile started working after 4 days. now my problem is i realised that the dongle which i purchased fm yr retailer/shop/distributor that my usb is expiring on the 21st august 2012 and the shop fellow told me that it is valid for 1 month fm date of purchase which is 4th august,2012. and when i went to refil at the main airtel they told me that the papers havent been submitted and that i hv to submit it once again.
i want you to please get hold of the distributer who sold me the sim card and the dongle on the 4th august and has also got all my papers , so why must i redo the paper work once again.
the shop which i got the sim and the dongle is in koramangala name of the shop is SHADOWS, #1, 3RD BLOCK, BDA KORAMANGALA, BANGALORE. AND THE SHOP OWNER IS NAME IS MR. NISAM BUT HE PUT THE BLAME ON THE AIRTEL DISTRIBUTER WHO IS MR. VINAY AND HIS MOB NO IS [protected] , ON DIALING THIS NO IT SAYS IT IS OUT OF SERVICE. THIS PERSON IS AN IMPERSONATOR AND HE HAS MY PAPERS FOR THE SIM AND THE DONGLE AND HE HAS NOT SUBMITTED TO THE AIRTEL OFFICE. HOPE HE HAS NOT GIVEN TO ANOTHER FAKE PERSON TO MISUSE OUR PAPERS FOR SOME FAKE SIM OR DONGLE. I WANT U AIRTEL PERSON TO LOCATE THIS MAN AND KINDLY TAKE STRICT ACTION AGAINST SUCH FELLOWS WHO ARE AIRTEL DISTRIBUTOR TO SHOPS IN KORAMANGALA. I AM ALSO PLACING THIS AS A COMPLAINT AGAINST AIRTEL FOR MY PAPERS WHICH HAVE BEEN GIVEN TO HIM AND I HAVE TO AGAIN SUBMIT THESE ONCE AGAIN. KINDLY CONFIRM TO ME.

Dear sir,

I rishi kunal singhdeo i have complaint from last fifteen days (15days) and no body is listening to my complaint. My airtel dth television in not working. First i have complaint from my mobile they said it was due to bad weather conditions. I waited


For three days and again i have complaint they said your airtel dth connection is in
Negative you have to recharge your television. I have recharge and still it not coming
And i have complaint for that also but no body is listening.

So, i have request you to look after my problem and try to solve it as soon as
It possible. My customer id is ([protected]) my mobile no - ([protected]).



Thanking you
Rishi kunal singhdeo
Dhenkanal

Hello,
I'm Balakrishna, Costumer of Airtel mobile service and My Phone# [protected].

I'm purchased new Sony Xperia "S" on the box one log is pasted saying that Airtel 3G offer "The offer will be automatically provisioned through Over-the-Air platform within 48 hours of inserting the SIM into the handset. Offer valid for airtel prepaid and postpaid customers. Post free data limit, browsing charge of 3p/10KB (3G circles) /10p/10KB(2G circles) apply. Offer valid till 31 Aug '12 for eligible customers. For details, visit www.airtel.in or call 121"

I inserted my Airtel SIM ([protected]) on new Sony Xperia "S" first time. After waiting 24 hrs I called to customer care executive about offer, He replied wait for more 24 hrs. I called again customer care executive after 48 hrs(Total) on 15-Aug-2012, He taken complaint Ref: CBNRA[protected]. Problem not solved. They discounted customer care service on my number. I went again to Customer Relationship Center on 22-Aug-2012 and from center I talked with Pagadam(Executive). Pagadam replied saying that Offer is not there on the mobile and we not provide any offer. Please help us to get my offer ASAP.

Offer details please check on below link(its official Airtel website):-
http://www.airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/forme_newuser/mobi...⇄


Thanks and Regards.
Balakrishna B

Dear Sir,
I am Dhaval Shah, using airtel from last 2 months. I have activated Mobile internet. Yesterday night, at 11:50 pm i was chatting on Facebook. Suddenly i got a message "Thanks for downloading randeep sunny from airtel. You have been charged Rs 99.0". And my balance was reduced by 99 Rs. I don't know how can Airtel cut my balance 99 Rs, without doing any thing. I was just using Facebook, & this type of message came.
Even then, i tried 28 times to call on customer care on 121 & [protected], but could not connect to customur care executive.
Dear Sir, i need my balance back, because i did not do any thing, & my balance was reduced. Please do needful, or else i will have to change service provider.