Airtel Complaints & Reviews

i had a plan in which i was given a discount of rs 100 on all local calls.You had changed the plan to only air tel to air tel free calls . now i haven't being given discount on all air tel calls my fixed line no. is [protected] . please consider

I applied for MNP on 10/8/12 for which i got a call from Airtel Saying that my call rates will be deducted if i cancel my request so did i, but nothing happened even after 48 hrs.
So I called 198 where i was told to call [protected] where the Customer care executive FOOLED ME telling me to call [protected] which AINT AIRTEL SERVICE NUMBER.
Then I called again on [protected] where i was now told YOU CANNOT GET OUR BENEFITS (you were a fool to believe us).

MY 3G DATA-CARD (Pre -Paid) modem with Mobile no. [protected] and the SIM NO...[protected] h1 NOT ACTIVATED FURTHER FOR USE. TAKE NECESSARY ACTION FOR THE SAME PLEASE.
on 5th August'12, I recharged with RS.451/- for 2GB Data usage,which has validity upto 03rd Septeber'12. The data usage only worked till 6th August'12(one day only), after that, there was no network support and not able to recharge for any Talk-Time also. I am UNABLE TO MAKE CALLS ALSO, the SIM GOT EXPIRED ON 10th August'12.Afterwards, it is not working and no network support till date. Kindly, look into this problem and do the needful to re-activate for further validity period and help me use the data for browsing and further use of SIM CARD........ thank u.
M.ULAGANATHAN
CHENNAI,TAMILNADU.

I had the worst experience with airtel, one by one they are canceling my airtel numbers,which were on my own original id proof.
The airtel service centre in Leela bhawan, patiala. Their own servers are failed. They refused to take proof for my number more than 10 times.they don't know how to behave to your customer. even a uneducated is better than them. When i purchased a new one from the dealer, today its outgoing has been stopped. and the customer care executor has only one line to say," main app ki koi sahayta nhi kr skta." even the dealer never submit the proof to the company. If complaining here will be taken seriously, I will appreciate it...

I, Mohan kumar, I planned to switch over my connection from Adayar to Thiruvanmayur but they didn't change my connection for past 20 days. I directly went customer care of Airtel office at besant nagar road which is opposite to Adayar anandha bhavan but they couldn't give me a proper response. Finally I came to know if they switch connection in adayar division they loose one point so that they didn't change. Finally i terminate...

Hi

My Airtel Cell number is :[protected]

I've called several times to customer care to deactivate this service, The reply of them was it's not activated.
Also I've sent message to Stop the service, but automated system reply was same as above.

It's a very difficult me to operate my mobile with this hectic thing. Also the Messages which are flashing are chargeable.

So can you able to rectify this issue?

Dear Respected,

My Airtel Cell number is :- [protected]

I've called several times to customer care to deactivate this service, The reply of them was it's not activated.
Also I've sent message to Stop the service, but automated system reply was same as above.

It's a very difficult me to operate my mobile with this hectic thing. Also the Messages which are flashing are chargeable.

So can you able to rectify this issue?

Regards,

Jeevan Satav

[protected]

Team Airtel,
i am a airtel customer from last 5years.i had belive in your services and vision to facilitate the customers,but last incident made in doubt that you are not as co-operative and helpful we were.
my blackberry plan was deactivated on 5th aug and i have already complained many a times still there is no response, Please act quickly before i find an alternative for the same. My No is [protected], i seek a quick response.

Regards,
Vikas

I am a Airtel Digital TV customer.My customer ID is [protected].Yesterday I have problem with display of TV due to cable problem.I am complainted to customer care and they are saying that service charge of technical person is 100rs plus service charges 10 rs.Today technician came and check that there is a Loose connectin in DISH.He just check the connection and properly fit the cable.its 2 mins work.He demands the charges and collect it provide the bill.Bill number is 2026(Invoice Number).Here problem is that Even they do nt want to know the problem just they are demanding the charges.Even it is minor or major they do not want it.Just they are collecting the money.I never see this type of company.

Dear sir,
I am been transferred to new delhi.hence i wish to surrender my broadband connection no,4013146 in my name vijay malik.Kindly disconnect it at the earliest as I intend to leave for delhi on 16.08.2012.also please send me the latest upto date bill which i have to pay.

anticipating a prompt & early action

with regards
vijay malik
#687/SF,Sec-40A
chandigarh
[protected]

I'm Abhishek Jain Customer ID: [protected].
Had been using Airtel for more than 3 years and airtel customer service is getting pathetic day by day..
My Airtel Digital TV has not been since 1st August 2012 and its been 12 days still my problem hasn't been resolved.
Airtel has got the most pathetic service in market and it even doesn't know how to work in a service industry.

Airtel field engineers tell us to replace whole of the dish on personal basis in less cost than airtel.
so what the hell is happening in airtel service and i would suggest every person in market not to subscribe to airtel service.

Respected, Sir/Madam
I"m using Airtel prepaid service, I start using a internet service which provide by Airtel.
whenever I want deactivated they show application down and next day unnecessary they provide service and rec-duct money from my prepaid account. when I call to their customer care they miss guide me , giving me false Information.which equivalent to froad. So plz Kindly take action against Airtel services.

I have airtel hd setop box. Problem with sometime nobody respond me in airtel and charged money.Plz replace the box and refund money otherwise i m going to consumer court or ad on all news papers..







Harpreet singh
Mobile no. [protected]

Dear Sir / Madam ,

I Visited the airtel site to view my best offers for prepaid in tamilnadu region . There was a offer RC 32 : 500 Loc A2A mins free for 30 days . I Recharge for it and it failed . I Recharged it for other mobile and it worked . But why not for me ?? I Need such a offer which fits me rather than paying for a min for a call .

Mobile No. [protected]
Recharge Falied : RC 32

DO THE NEEDFUL : Please do something and make me availablility for my mobile no . to RC with 32 .

Thanking you ,

Dear Sir ,
I had my main account balance os Rs. 79 on June 13th , 2012 . I switched off it and turned on after 1 & 1/2 months it showed my Main Balance as Rs.45 . I was shocked and called customer care and asked they told to wait and i waited forever but no reply and after 8 mins call disconnected . So , totally Rs.32 is loss for me . So, dear sir make it a issue and ask them to refund my Rs.32 ! ...

Thanking You ,

Dear Sir/ Madam

i am using airtel sim, since 5 year in chhawani IE area Bhilai. but from the last 2 years the network is very poor in this region . net access is impossible in this poor courage. Healty telephonic conversataion is impossible in this bad network & airtel's responsible persons are not awake yet.
please do some needful.
Regards,
TRAMPAL

I had been using Airtel Mobile Connection since 2009 while I was in Bangalore. That was a post paid connection. I moved to Mumbai on August 2011. Since then I had been paying monthly minimum rental of my existing connection of Bangalore as I there were chances of my moving back to Bangalore. But in February 2012 I thought of cancelling my Bangalore connection of Airtel. I called the customer care services of Mumbai Airtel and they guided me with Karnataka customer care number as Mumbai customer service cannot take any request for Karnataka circle numbers. I immediately gave a call to the Bangalore number and I was told that next day I would get a return call from Airtel and this would formally end up my connection. I was not at all convinced and told the customer care executive how can he assure that the call would come. Why couldn't he cancel the connection during that call itself. But he assured me of getting a return call the very next day which have never come till today.

Now there's another story before that incident happened. Before I called the customer care, I had come across an option to cancel my connection by logging in to my account in Airtel website,going to service requests and selecting the request category as Surrender a connection. Along with that I had to provide Contact Person, Contact Time and Alternate Contact Number also. But finally when I submitted my request I received a message denying my submission of the service request. The message is "We are unable to process your request. Please try later. Sorry for the inconvenience" marked in red. And to my surprise this message is still being displayed today whenever I try to submit my request. I kept on trying intermittently for the last couple of months but I got the same message. Now this is just a trick not to entertain cancellation of connection request.

On 6th August 2012, i got a mail from Corporate Collections cell of Airtel asking me to pay my outstanding amount non payment of which will force them to initiate further course of action.

I have been a loyal cutsomer of Airtel and had always been paying my bills on time. I had used Airtel internet also in Bangalore and faced the same cancellation negligence which somehow got resolved early. What annoys me is that if analytics is no strong today and Airtel can provide us with usage details in every monthly statement, why don't they use their effort and technology to mine out loyal and disciplined customers instead of bittering the relationship with such customers. I faced similar kind of problems during my Airtel connection in Hyderabad. But still I cannot change the person in myself. I feel satified to be good with the service providers and hence be loyal in making payments.After all Airtel serves us just like we serve somebody else in the industry. But this time I am annoyed. They deliberately don't look into such issues in their web site so that these stop the customer from cancelling connection.

So I request to take this matter of mine into serious concern and make the country's so called best provider of mobile services aware of their major loopholes in their service delivery mechanism.

P.S. Please find attached the screen shot of the error message that is displayed when I submit my service request.

Thanks
Kallal Nath
[protected]@gmail.com

Dear sir/madam
I am a insurance consultant & also an air-tel lapu holder. i m using Air tel G.P.R.S in my laptop & log in my policy& other work. but i could not browse internet properly because of tower problem.The network could not properly.and we have also problem in call to other.
so,i think u do some thing about this.




Sujan kalyan dey
mob-[protected]

sir/mam

i was using a airtel number +91-[protected] till last year in faridabad(delhi ncr), then i moved to haryana (sonepat) and taken another no., this one belongs to bsnl (+91-[protected]). after somedays i came to know that i lost my old airtel sim. for sometime it says (on dialing the no.) 'the no. you are trying to call is switched off' . and after somedays some lady is came to know that a lady is using this.
so i want to confirm that she is not using no. on my id. and the no. is realloted to her.

please contact me on my bsnl no. and i will give you details of my id on which i had taken that no. and i request you to confirm that she is not using my id.

thank you

I am the user of Airtel Mobile No [protected]. On 10 Aug 2012 my balance have been deducting wrongly by the service provider stating that the balance have been deducted on account of internet browsing charges, But as well as my memory is concerned i have not used the internet of the company. The company is totally telling a lie as despite deleting all my setting from the browser profile of my mobile the deduction was remain on, Thus i am feeling harassed by the service provider financially as well as mentally. Pl do the needful.