Airtel Complaints & Reviews

Namaste( mrigankasharma),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr.Singh,

We would like to inform you that your concern listed 26 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel India — e recharge complaints

My mobile no. is [protected]. i am presently in roaming in chattisgarh and my orignal circle is kerala.i received a sms today at 1045 hours that e-recharge with Rs.555 and get Rs.555 talktime.i recharged with Rs.555 at 1245 hours and got Rs50 RC-350 local/natl sms valid 30 din

MY NAME IS R. KALIAMURTHY. SECRETARY, CONSUMER PROTECTION AND PUBLIC SERVICE COUNCIL. IN KUMBAKONAM, THANJAVUR DISTRICT, TAMILNADU SURROUNDING AREAS ALL SELLERS WERE SOLD THE RECHARGE COUPONS BY ADDING ONE RUPEE PER CARD. I.E. TEN RUPEES CARD SOLD ELEVEN RUPEES. TWENTY SOLD TO TWENTY ONE ETC. THIS SPOILED YOUR IMAGE. WHEN WE ASKED THE SELLERS THEY TOLD THAT THEIR COMMISSION HAD BEEN REDUCED AND SO WE SOLD THE CARDS TO THAT RATE BY ADDING ONE RUPEE. KINDLY TAKE ACTION ACCORDINGLY.
R. KALIAMURTHY, MA, CSA, PGDBA, CLIS, DCA, DPA
SECRETARY.
MY ID IS : [protected]@yahoo.co.in

Namaste Binay,

We would like to inform you that your concern listed 26 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Mr.Ameenulla,


you should only ask for the money back, and airtel customer care will definately repay it,
try it

Namaste Mr.Ameenulla,

We would like to inform you that your concern listed 26 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — Unsatisfied services

Dear Sir,

I hereby want to inform you that I am suffering from the network problem since a long time due to so I am not able to hear the saound clearly.
I have made complaints many times but now they have stopped my customer service no. and just asking me to do the messages.

What should I do?

Please guide me

Thankyou

Varun Gupta

Hello Dear,

I am not agree to your service Because my card any one acitivate Textbased service I ragister complain to Deactivate this service.

I am register my complaint before 2 week but not slove my problem that wise i am not specified to your services.


I kindly request to you Pls slove my problem.

Hello Dear,

I am not agree to your service Because my card any one acitivate Textbased service I ragister complain to Deactivate this service

I am register my complaint before 2 week but not slove my problem that wise i am not specified to your services


I kindly request to you Pls slove my problem

whats going on? are custommer care executives crazy. Im actually a tamilnadu customer presently im in hyderabad. I cant even recharge my account. To get help from the customer care i tried to contact them but its useless. the phone no is notv alid is what the command which i used to get when i call customer care. what the service are u providing. its useless for AIRTEL TO BE LIKE THIS AND I DIDNT EXPECT THIS

AirTel — Unsatisfied service

Dear sir,
I am very upset about your service, for the last 2 years i am using airtel the signal coverage s very weak inside my home so many times i complained about that with the customer care but there is no use, pls take necessary action to solve my problem.my no is [protected]

Complaint to Sunil Bharti Mittal (CEO of Bharti Enterprises) –

I trust this (Airtel) brand very much but first time their executives deceive me. I applied for a new connection, Executives visited at my home, without telling me that they are going to give me new # (i.e. they skip my choice number privilege) they got done forms sign. I got a call from the customer satisfaction survey and they denied to note down my complaint, they inform me I will be charged 500/- Rs for my choice number now. I think Bharti Enterprises started Hiring Experience Govt. people. It’s my mistake that I have chosen 6 months plan and paid 6 months money in advance.

[protected]

Namaste Asad,

We would like to inform you that your concern listed 25 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Bills — Unwanted sms & Unwanted Charges

I am availing the services of your Mob. No: [protected] since January 2010. I am receiving unwanted sms's from you which disturbs me.Today I have received sms 54321 stating that Rs.99/- shall be charged from me for downloading Cricket Champions Trophy for which I had not sent any request.Another sms has been sent to me from 56363 in terms of which I shall be charged Rs.99/- for Games Club.

Please note that I dont need any other facility other than making calls & I shall not be liable to pau any other charges other than call charges as per the plan for which I have applied.

Please take action immediately failing which I will have no option but to shift to some other Service Provider

BADRI NARAYAN RAINA

Hi,

See this similar issue: http://www.consumercomplaints.in/complaints/bharti-airtel-c756306.html. Can you please send an email to rikhath about your issue. We can co-ordinate and raise a petition against Airtel about this issue.

Regards
Shashi

Namaste(Arti_Warikoo),

We would like to inform you that your concern listed 25 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr.Kumar,

We would like to inform you that your concern listed 25 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr.Manikoth,

We would like to inform you that your concern listed 25 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Broadband — no access to net

I am G. Jayachandran. I have an airtel Fixed line with the no.[protected].There is a problem with the connection and hence no access to the internet. so kindly rectify it as soon as possible.

Jayachandran

Airtel BroadBand And Landline — False and Illegal billing

We are using Airtel broadband services and Airtel sales team activated GOD by there own without our concern from January 2011, they are charging 199 Rs for GOD Service that was never activated by our side

we are asking them to provide the proof where in we activated the service and they failed to provide this is a complete illegal process done by airtle boradband.

Now I am going for a consume forum as they are not providing the proof of activation done on my phone.

I want my money back since Jan 2011 till date, after a long fight they revered back the GOD amount for 2 months only but I need the full amount and the proof also.

Namaste Mr.Bharthiya,

We would like to inform you that your concern listed 25 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Digital TV Recharge — Recharge Rs.500 not credited

I D No. [protected]

Recharge PIN No. 9031 5613 4417 4842 Rs. 500

It is not credited in the Airtel Digital TV

please check

My air tel digital TV recharged with Rs 1638/- for south mega on 22.10.09 and my account is updated but in set top box it is not updated and i request you to provide free package as telugu channels and also provide 'Q' tv channel my ID is [protected]

Sintai for Box at Ples Sir stop your airtel tv box ID No=[protected]

Airtel Digital TV Recharge — Non recharge of TV account

Dear Sir

I have recharged my Digital T.V Account No. [protected] and payment made through website paytm.com . Amount of Rs. 1590 have been deducted from my account and Ref. No. is 143498. The payment was made online by debit card.

The said amount is not deposited in my digital t.v. account. Airtel personel have requested me to contact you for getting refund of my amount since the amount is not reached to them. The said amount may please be deposited back to my account immediately.

Thanking you,

Yours faithfully

R.N. Rathod

Namaste Mr.Kapur,

We would like to inform you that your concern listed 25 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hafed Sugar Mill, Assandh — Range Problem

There is problem in range of Air Tel connections. It is brought to your notice that our firm have 3000 Nos. of Air Tel connection. But there is no network coverage in Village Phaphrana. You are requested to take it on priority basis.

ಏರ್ ಟೆಲ್ ಸೇವೆ ನೀಡುತ್ತಿರುವ ನಿಮಗೆ ನಮಸ್ಕಾರಗಳು, ನಮ್ಮ ಅಂದರೆ #20 ನೇ ಕ್ರಾಸ್ ನ ಸೋಮೇಶ್ವರ ಲೇ ಔಟ್ನಲ್ಲಿ, ಅಳವಡಿಸಿರುವ ಏರ್ ಟೆಲ್ ಟವರ್ ನ ಕರೆಗಳು ಸರಿಯಾಗಿ ನಡೆಯುತ್ತಿರುವು�...⇄ ಅದನ್ನು ಪರೀಕ್ಸಿಸಿ, ಕೂಡಲೆ ಸರಿಪಡಿಸಬೇಕಾಗà²�...⇄ ವಿನಂತಿಸಿ ಕೊಳ್ಳುತ್ತೇವೆ.à²...⇄ ಕೃಷ್ಣ ಯು ಸಿ, ಹುಳಿಮಾವು .[protected].

Airtel — Lifetime made Deactivate

Hi,

This is karthik, My mobile number is [protected] i have taken as simcard lifetime offer, paying 999 scheme but currently they deactivated my number.
I don't know why this type of cheating they are doing?

AirTel — Life Time Validity

I paid for life time validity and got a message on[protected] that the benefits of the lifetime scheme will be activated in the next 72 hours.by sender 121. But it says the validity will expire on[protected]. Does lifetime means this much period only. Surely it does not. The customer is being befooled. Validity should be extended till life.

Yes the validity must be for life time if a customer pays once for it.

Airtel — Lifetime Number deactivated without consent

Dear Sir,

I had been using my Airtel prepaid number [protected] since 2004..I had recharged it with life time validity with an amount of Rs. 999 in 2005 my license used to display to be valid till 2021...I also had maintained a balance of Rs. 250 in my account..I used to use this number to connect to internet only and after few months as I was not satisfied with the service I had stopped using GPRS fecility and kept it only to receive/make calls...I had left my phone switched off for the last five months as I was not in kolkata..Today when I turned on the phone it is showing sim card registration failed...I contacted customer service more than 4 times (talked to Joydeep and Kaushik from customer care dept. on 14th Feb at 1:30 in the night) and they are dropping my calls without giving me a resolution and transferring the call to a number which is ringing for more than 5 minutes till the time I am fed up and am disconnecting from my end..Cusotmer service is saying that this number is a new number that has not been registered yet...
I still have sms-s from Airtel easy recharge saved in my sim card that proves that this number belongs to me and multiple other messages from Airtel as well...As I had not receievd any call or have not made any calls from this number since quite sometime..they have taken away my balance and are trying to resell the number to someone else...I have the SIM card and sufficient proofs at my disposal...I had paid such a huge amount to make this number a lifetime valid(five years back it was very costly to make a number valid for lifetime)...Please help me on this and let me know if you need any other information like sms registration number etc...

Need your kind assistance...

Regards,

Aniruddha
[protected]

I have been used airtel lifetime prepaid card.my no is [protected].from 2 week i regularly call costumer care to deactivate my plan but not satisfactory answer given.Daily 2.5 Rs decrement from my account so i want only plane lifetime card without any plan or scheme.so stop my daily decrement and cut all scheme as early as possible.

Need your kind assistance...


regards
shivaji gadadhe
[protected]

Dear Airtel,

I sent many mails to customer care and nodal officer. And they are unable to resolve my problem.

I shared my required details, even they are saying that i have buy a new sim card, based on availability of same number.

Kindly resolve my problem ASAP.

Regards,
Hanumantha Rao.

sun — internet wiring

my friend home the connection sify internet in punjab ferozepur. but the services are very bad. really is too much bad. plzzz i request u again tajke care for sevices for customer. sir.last 2 months no replyy

sun — NDTV news not coming

20 days back i got sun dth connection. At tat time we had NDTV news..But for the 1 week NDTV news not coming. I tried customer care for the past 1 week ...says that number busy.

Please do the need ful and i want online user name & password for channels adding.

sun — Sewage overflow

SEWAGE WATER OVERFLOW OVER THE ROAD EVERY ALTERNATE DAYS.
Wednesday, 2 September, 2009 2:13 PM
From:
"richard sebastian" <[protected]@yahoo.co.in>
Add sender to Contacts
To:
[protected]@bmponline.org
Cc:
[protected]@bmponline.org, [protected]@bmponline.org
DEAR SIRS

WITH REFERENCE TO THE ABOVE
WE THE PEOPLE RESIDING @ A STREET JAYARAJNAGAR VIVEKNAGAR POST B-LORE-47.

REGRET TO SAY THAT AFTER MAKING ENORMOUS COMPLAINTS TO OUR LOCAL BBMP OFFICIALS BUT NO PROPER ACTION IS BEING TAKEN. LAST YEAR THEY HAVE GIVEN THE WORK ORDER TO THE CONTRACTOR (START DATE ON MAY-09 AND END 05/09/09) BUT UNTIL NOW NOR THE BBMP OFFICIAL OR THE CONTRACTOR IS BOTHERED TO TAKEN ACTION.

THE PIPE LINE WAS LAID SOME WARE 20-25 YEARS BACK.

HENCE WE REQUEST YOU TO DIRECTLY INTERVENCE AND DO THE NEEDFUL.

THE CONTACTOR CHENAKESHAVA MURTHY # IS [protected] AND THE OUR AE IS RAMESH # [protected].


THANKING YOU

RICHARD

Airtel prepaid mobile — unwanted news sms

My phone number is[protected]

My inbox is always full with news sent from 54321. Perhaps i am chrged for this. I do not want to receive any more news.

Samir Dutta

Airtel — deactivation of news alert

news service got activated automatically and 121 stop service is not responding my money is getting wasted

Airtel — Unwanted SMS alerts

As a result of some contest, I am 'awarded' a spam message from AIRTEL's 55558 number. I have been receiving 5-6 Spam SMSs everyday & there is no way to stop that. I have tried sending all keywords like UNSUBSCRIBE, STOP, UNSUB etc. but there is no use.
Such services who con the customers for spam should be brought to books and severely punished. I am not sure how to stop this and so writing on this forum. Does anybody have any clue on this nuisance?

Good response and my problem got rectified.

Namaste(skmuraal),

We would like to inform you that your concern listed 24 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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I want to unsubscribe from NDTV new alerts sms. I never subscribed for it and automatically my balance reduces every day. Please help me as soon as possible. My airtel prepaid number is [protected], ANDHRA PRADESH.

Dear Sir,

NDTV news alert are coming to my phone at [protected] (UP west) even they have been deactivated. My email id is ghans.[protected]@gmail.com. Please stop them.

Regards,

Namaste Murali,

This is to inform that your concern listed on 22 August 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Once again started getting the calls once again.

Please resolve this.

sir/madam
i am airtel user and my no is +[protected](u.p). on 26, 28/2/09 and 2/03/09 i m surfing net on mobile and i get msg that u download a game cost of125 from airtel live wap but i m not download any game from anywhere.now my airtel bill is aproxly 428Rs.and download game cost is 375.but my actual bill wiil be 53Rs
so plz action for this complain.

thanking you

Namaste(gayathrirekha),

We would like to inform you that your concern listed 24 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Digi TV — Complaint Successfully closed

Without even installation being done....how is it that the complaint is sucessfully closed????




For the last one hour your call centre executives are pretending that lines are not clear.
So with a phoney accent they start saying HELLO HELLO and disconnect my call.
Chandni,Ravi etc etc whatever psuedo names they call themselves....


Incase Airtel is too busy they should let me know the same.... and incase service cannot be provided why not refund the money that you are sitting on??

Hope your South African customers will be more understanding than we are in India.


I have given request for reinstallation of Airtel digital TV at my new address in Bangalore.
Each time I give a complaint a new complaint no is generated.
Customer Code: [protected]
Complaint Codes: 1144724,1155758
Moreover after every call I am given a new appointment date & time
. For the last three days( 2nd October to 4th October) I have been given atleast 10 different time slots.
Neither is my request processed nor am i getting contact details of any authorised Airtel Service Engineer.
This is simply harrassment by Airtel.
( Pl note that all payments regarding this connection IN ADVANCE has been made to AIRTEL).

Airtel Digi TV — Additional Service Charges

I got Airtel Digi Tv connection last year and I feel my self in cloud 9 after my first service call the exciting thing which I come to know " is for any service call I will be charged 100 Rs. As maintenance of Dish is customers responsibility and any error which requires visit of their guy there is an additional burden of 100 Rs straight away".

Now this is good and I can say a very good to make money out of customer and to avoid any unnecessary service call, but these things should be informed to customer when they apply for the connection.

Further One more strange thing for intial six months they wont charge any thing but after wards its all chargeable now again this is such a service which doesn't need to have such a warranty ideally the warranty should come as limited number of free service calls to customer rather than giving him a grace period of 6 months.

And best thing is that even this is not informed to customer when they apply for the connection.

No doubt this can be part be of their service agreement written any where in the document(with * attach to it and we all know the reason of such clauses) but these things should be specifically informed to customer as they informed like subscription charges which they don't do and this is a big cost which can come up later and the strange thing is that if you make 3 service call in a month this will exceed your monthly subscription.

So overall an unfair one sided practice by airtel, might be other companies also doing it I don't know.


Regards
Pradeep

Hi

I have forwarded the same to your customer care on 28th May'11.

Regards
Pradeep

Hi

Well I received call from customer care of Airtel now the issue is rather than understanding the problem the are narrowing it down to Visit Charge of 100 Rs.

I dont't think they have good people to understand customer concern my advice to those who are coming in to their trap by paying advance rental for DTH services they rather think twice on it.
Below is my response to their answer.
________________________________________________________________________________...⇄
Hi Arun,

Thanks for your note, well to be honest you are narrowing the concern to visit charges, well if this is the mindset Airtel has than I am afraid the company wont survive in competitive world as days of monopoly in this sector are over.

The real concern which I raised is of information to the customer and any rational person could have understood what I tried to say in my communication.

Now coming to monetary aspect you have enjoyed my entire month subscription w/o giving me any benefit out of it, did you ever thought as service provider if there is no services availed the money should be refunded?

Well I am enjoying couple of other services from Airtel like my mobile and few others and these also I am going to switch over to other service provider.

Mr.Dixit,
Thanks for your response, however regret to note inspite my complaints nobody from your organisation bothered to call me to find out
Still I am getting sms msgs stating that to charge. How come. When I had obtained full yrly subscription and kept safe custody nearly
4 months your organisation is least bothered to respond me nor taken any positive action. The number which you had put on web site
cannot be reachable on MTNL lines. I had airtel phone which I discontinued only becase your poor service n response. Now pl note
if you do not restore normalcy and extend period which I am entitled I am compelled to bring the contents to the notice of TRAI and
consumer Forum and in event any legal fees are payble I will reserve my right to claim all damage charges in this regard and reserve right to protest at a convenient time and further note I will not register any further complain in this regard

from LOBO

Namaste Mr.Lobo,

We would like to inform you that your concern listed 23 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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