Airtel Complaints & Reviews

Dear sir,

My air tel mobile no.[protected] uttar pradesh (east) ki sim hai 10 days already complaint 121 customer care but no response your customer care. sir mere mobile me balance bhi available hai but not response any call. so please solve my request.
my alternate no. [protected]

Thanks & Regards
Shashikant
[protected]
[protected]@gmail.com

Dear Concerned ,

This is to inform you that we are users of AIRTEL Broadband & landline for more than a year now .
The broadband services every now & then suddenly stops working. When the customer care is called they never have an informative or permanent solution to the same .
Recently we have found out that without any prior information our lanline number on which the broad band was being used has also been changed from[protected] to[protected].
This is quite alarming !!!

The net connection is always dropping making the connection very weak & slow basically very difficult for the user to use . We use a plan of 24*7 net connect on a fixed rental . If as a customer we are paying the full amount not depending on the usage then we should also be rendered services accordingly .

2 major poimt sto be brought to Notice

> Net connection keeps on dropping
> Landline number changed from [protected] to[protected]. without prior notice

Please be rest assured that any costs bared to this landline from the day of the number being changed will not be paid by us .

Thanks & Regards
Manika
Airtel Account number = 13654735

We have been facing Signal Issues with Airtel Digital TV from last one month .
A Engineer visited and he replaced the receiver . For 2 days we got the signals .
After that again same issue got repeated .
One more engineer came and again for 2 days we got signals.
Again we got same issue before 15 days.
No one from Airtel contacted me . I have called customer care 10 times.
I had also called pragati Enterprises in Marathahalli location (pin code: 560037) who send technicians from airtel.

They are not at all picking my phone.

No one contacted me from 15 days .

My complaint number raised with Airtel is : 21684381.

I have requested to airtel to permanently disconnect my broadband A/c no.16415460 on dated 16412.
i have already made the final payment to airtel, after this i received many calls from airtel they tried to wash my mind they ask me to keep this no. or transfer this no to my relative but i told them i do not want to continue & ask him to disconnect the line permanently.
still my no. is active & they are regularly sending the bill. now they are calling for the payment.
it is very harassing to me.

SMS restrictions
i have a Airtel connection. in a recent order from the govt. of India on banning of bulk sms-s it is clearly stated that a customer cannot send more than 5 sms in one go(as read in the newspapers and seen in news channels) for 15 days.. but Airtel and some other companies have made it that we cannot send more than 5 sms IN THE WHOLE DAY... this is ridiculous and against the order. we r having great inconvenience. general public is suffering because the order was a different one and implementation was a different one. i think this matter should be looked into. thank you
My number is [protected]

I have been using an Airtel 3G data card from last 1 year. Since I am not using it frequently after relocating to my hometown I gave a request for conversion of the same to Postpaid. After giving the request the customer relationship person (at Airtel Office, 100 feet Road, Indira Nagar, Bangalore) told that the same will take effect within 24 hours. Now it is already 7 days and still no information from the Airtel side.

From last 2 days I am having a really really hard time speaking to their customer service associates over phone. Each time after verification process they will give another customer care . Today believe me I have called more than 10 customer care numbers and no one was able to help me out with the status of the data card, whether it is converted to prepaid or not? and Also my data card is currently deactive.

I called up [protected], [protected], [protected], 121, 12134, [protected], [protected]. This is really a very bad customer service & I am seriously thinking of closing up my connection. Many of my friends had similar experience and I think if it is going like this Airtel is going to lose lot of customers.

My Airtel 3G data card number is : [protected]

Respected Sir/Mam,

My self Debadip Das My Mobile number is [protected],My Date of Birth is 13th March,1987.This year in the month of June2012 i brought a postpaid mobile connection from "Airtel",& i got a one bill from airtel & bill due date is 25th august,2012.But today 22nd of august 2012 airtel "Bud" my mobile number,because of over limit,but before 25th of august 2012 they have no right to bud my incoming call,i know my limit was over they have right to bud my outgoing call not my incoming call before 25th august 2012. This is my important number & everyone Know this number i"m a stock market employee every client between market hours called me up & now no one contact me also.this is my bad impression to all....i"m requesting to you please look into this as soon as possible..

Thanks & Regards

Debadip Das

i am a customer fm mumbai, we hv come to bangalore for 2 months, so i went on 4th august 2012 and got 1 airtel sim card no.[protected] which is prepaid and 1 usb airtel dongle also prepaid and i hv submitted all the papers pertaining to the registration to the dealer/distributer and it was all activated with minutes but on using after 2 days we got a call and the mobile sim was disconnected and we were asked to bring again the papers and photos and signature , which we submitted again to the airtel main office in koramangala. and the mobile started working after 4 days. now my problem is i realised that the dongle which i purchased fm yr retailer/shop/distributor that my usb is expiring on the 21st august 2012 and the shop fellow told me that it is valid for 1 month fm date of purchase which is 4th august,2012. and when i went to refil at the main airtel they told me that the papers havent been submitted and that i hv to submit it once again.
i want you to please get hold of the distributer who sold me the sim card and the dongle on the 4th august and has also got all my papers , so why must i redo the paper work once again.
the shop which i got the sim and the dongle is in koramangala name of the shop is SHADOWS, #1, 3RD BLOCK, BDA KORAMANGALA, BANGALORE. AND THE SHOP OWNER IS NAME IS MR. NISAM BUT HE PUT THE BLAME ON THE AIRTEL DISTRIBUTER WHO IS MR. VINAY AND HIS MOB NO IS [protected] , ON DIALING THIS NO IT SAYS IT IS OUT OF SERVICE. THIS PERSON IS AN IMPERSONATOR AND HE HAS MY PAPERS FOR THE SIM AND THE DONGLE AND HE HAS NOT SUBMITTED TO THE AIRTEL OFFICE. HOPE HE HAS NOT GIVEN TO ANOTHER FAKE PERSON TO MISUSE OUR PAPERS FOR SOME FAKE SIM OR DONGLE. I WANT U AIRTEL PERSON TO LOCATE THIS MAN AND KINDLY TAKE STRICT ACTION AGAINST SUCH FELLOWS WHO ARE AIRTEL DISTRIBUTOR TO SHOPS IN KORAMANGALA. I AM ALSO PLACING THIS AS A COMPLAINT AGAINST AIRTEL FOR MY PAPERS WHICH HAVE BEEN GIVEN TO HIM AND I HAVE TO AGAIN SUBMIT THESE ONCE AGAIN. KINDLY CONFIRM TO ME.

Dear sir,

I rishi kunal singhdeo i have complaint from last fifteen days (15days) and no body is listening to my complaint. My airtel dth television in not working. First i have complaint from my mobile they said it was due to bad weather conditions. I waited


For three days and again i have complaint they said your airtel dth connection is in
Negative you have to recharge your television. I have recharge and still it not coming
And i have complaint for that also but no body is listening.

So, i have request you to look after my problem and try to solve it as soon as
It possible. My customer id is ([protected]) my mobile no - ([protected]).



Thanking you
Rishi kunal singhdeo
Dhenkanal

Hello,
I'm Balakrishna, Costumer of Airtel mobile service and My Phone# [protected].

I'm purchased new Sony Xperia "S" on the box one log is pasted saying that Airtel 3G offer "The offer will be automatically provisioned through Over-the-Air platform within 48 hours of inserting the SIM into the handset. Offer valid for airtel prepaid and postpaid customers. Post free data limit, browsing charge of 3p/10KB (3G circles) /10p/10KB(2G circles) apply. Offer valid till 31 Aug '12 for eligible customers. For details, visit www.airtel.in or call 121"

I inserted my Airtel SIM ([protected]) on new Sony Xperia "S" first time. After waiting 24 hrs I called to customer care executive about offer, He replied wait for more 24 hrs. I called again customer care executive after 48 hrs(Total) on 15-Aug-2012, He taken complaint Ref: CBNRA[protected]. Problem not solved. They discounted customer care service on my number. I went again to Customer Relationship Center on 22-Aug-2012 and from center I talked with Pagadam(Executive). Pagadam replied saying that Offer is not there on the mobile and we not provide any offer. Please help us to get my offer ASAP.

Offer details please check on below link(its official Airtel website):-
http://www.airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/forme_newuser/mobi...⇄


Thanks and Regards.
Balakrishna B

Dear Sir,
I am Dhaval Shah, using airtel from last 2 months. I have activated Mobile internet. Yesterday night, at 11:50 pm i was chatting on Facebook. Suddenly i got a message "Thanks for downloading randeep sunny from airtel. You have been charged Rs 99.0". And my balance was reduced by 99 Rs. I don't know how can Airtel cut my balance 99 Rs, without doing any thing. I was just using Facebook, & this type of message came.
Even then, i tried 28 times to call on customer care on 121 & [protected], but could not connect to customur care executive.
Dear Sir, i need my balance back, because i did not do any thing, & my balance was reduced. Please do needful, or else i will have to change service provider.

Sir,
I having your broadband service and i have plan of "TURBO 75 GB Rs. 1699. In which its properly written that you will give us the speed of 4mbps which you were not giving us.
will you solve this problem soon because it creating so much problem for me. If you not going to solve this problem than i have to go for some another network connection.

Dipak Kashyap
User Id- [protected]
A/c No.- 4249464
Address- E-155 1st floor
Beta-1
Greater Noida(U.P)

I have take lapucard Mob no. [protected] from pd marketing on 17/08/2012 and all document at airtel relationship center at bapunagar but lapucard not active. when i call on 123 alltime say submit document, Mr parth of airtel relationship center not talk properly this matter & I am also talk Mr Chintan Pandya of airtel dth sales executive but problem not solve till date

please do needful

Sanjay Keshavlal Darji
[protected]

Dear Responsible Authority,

I am Mr. Tapas Kumar Maity, a Airtel Corporate User Scince 2000.

I am using Postpaid and also Prepaid No.In my name one no [protected] is not use few month due to some unavoidable circumstances.
Currently when I going nearest Airtel Shop,Mr Ashoke said due to unused this is permanently BLOCK.I am a businessman.Many of client know this biz-number.

My humble request to you that,Please arrange my previous no.I am waiting for your positive response.

I am really grateful to you if you arrange the same.

Thanks and regards ,

Tapas Kumar Maity
[protected]
[protected]

If you dont mind you can call with my PA-
Kausik Panda-[protected]

to-day i visited the air-tel office at Jalandhar to deposit my bill payment and the person sitting on the cash counter in Jawahar Nager office of the company refused to accept the payment on the ground that they have given the contract to outsider for payment of bills . i did not make the payment as the person collecting the payment was giving the receipt of Kailash stores which does not indicate that they are the representative of the company.

i take up the matter with mr. NITIN who has given me the understanding that he is the person responsible for the issue and assured me that he will also solve my complaint regarding charging of PC secure by the compnay. by the time i can write the complaint he skipped from the office and there was no body to take my complaint .

after waiting for about half an hour i came back as nobody was there to receive my complaint.

i wouldlike to mention here that Mr. Nitin informed me that to cut the employment cost the company has given the collection work to some outsider as such i can deposit the same with them. since they were issung the receipt of kailash Store hence i did not make the payment. it is the duty of the company to inform the customer well in advance that they have changed the system of collecting the bill payment which was supposed to be informed with the bill. as such any delay in the payment of my Tel Bill[protected] is due to the fault on the part of the company.

my PC secure facility may also be withdrawn with immidate effect.

rgards
rajni sharma

hi
I am B.Rajarajan, customer of Airtel. My mobile number is [protected]. I am using Airtel network for past 8 years in airtel pre paid [[protected]]. I have purchased a new post paid[[protected]] from airtel before 9 months. I had requested to issue me bill for post paid number by post, but nobody had taken any action regarding this issue. Importantly we had not even received a single bill for that number yet and also i had paid all my bills regularly. This issue is showing the irresponsible nature, that too for regular customer.

Sir
I am sherin Antony using SIM of airtel since 2009.phone no. Is [protected] and SIM card no. Is[protected] H4-WD. On last April 28th I came to Oman and at that time thisSIM has a balance of RS 65 and last month I lost this balance due to some technical reasons . I didn't make any calls in international roaming.
Please refund this money as soon as possible.
Thanking you
Sherin Antony
[protected]@gmail.com

Hi,

Am Dhanish from chennai, I made a purchase of Airtel Digital HD box as a multi connection add on to customer id [protected] by calling 12148 ( Airtel Direct Sales over Phone ) on August 14th. I Spoke with Indirajit and paid Rs.2120 using credit card via IVR. Reference no of transaction is 20926439. Indirajit promised installation will be done within 48 hours. But still now no action has been taken, did not even got a confirmation message/acknowledgment message for the payment made.

I tried calling lot of times to 12148 and they have been promising installation will be done in next 24 hrs but no response after that. After 3 days of continuous calling, i was informed that i need to reach 12150 to get it installed. I was unable to reach indirajit after the payment.

Then i started calling 12150 for about 20 times till today. I have spoken with executives like neethu,bala etc etc... The worst part is the call got disconnected after problem explanation and callback was promised every time but no call back received.

I am really frustrated with the customer service provided by AIRTEL, its very irritating . I don't know what has to be done next to get the installation done. Anybody please help me out.... My contact no is [protected]

This is regarding the postpaid numbers [protected] using for 3G internet connection.From last 8 days my Internet is not working. When I Dial it shows connection terminated.
From 8 two days I am made several calls to airtel Internet customer care and postpaid customer care but I am not getting any valid response from them. Some times they saying my number falls in east UP and telling me to call another customer care and some times they saying system is not working.
Even worst is ,they are refusing to give any complaint number.
I tried to register my complaint online on airtel web site but it says service is not workking try again latter.Even I mail my complaint on 'Airtel.[protected]@in.airtel.com'; '[protected]@in.airtel.com' but no response.Now I donot know where to put my complaint ?

Set top box of ID [protected].we r not getting proper signals for past week.we have given complaint but there is no response from customer care.please resolve it. contact no:[protected]