Airtel Complaints & Reviews

i have purchased a new SIM bearing the No-[protected](H1)amounting Rs 125/- from relationship center at Bhubaneswar ( Near Rajmahal sqre)with submission of required documents as directed by the officer (Arakhit lenka). The officer told me that you will get back your old Mobile No-[protected] on this SIM & AUTOMATICALLY old SIM will be deactivate on the eveing of the same day.The distributor provide me the service with a new No [protected] . When i am asking regarding my request on the next day the officer in charge told my its happenig wrongly kindly return back the SIM provided yesterday & we will provide you another SIM to provide you the service

Customer ID [protected]
I am very upset with Airtel Digital TV since last 5 months.Every month I pay Rs. 70-80 more than my package amount but what i see that my 9-10 major channels were gone[including Newz channels n Z package]which were actually coming in my normal package.Anyway ,it isn't easy to get anybody on the phone line from your service.I shall have no other choice but to go after the new TATA SKY connection.
Thanx for your kind effort.

DEAR SIR,
MY contact no is [protected] . last two months my active services stopped to know about problems i call up customer care services. They deducted CALL charges , then disconnect the call , many times special offers ,new available schemes messages ,flash messages came of on my mobile but i cant gain benifit of that offer.on recharging ammount according to offer
so kindly help me , i also want a claim on the service provider.

Dear Sir,
This is to inform you that I’am receiving calls regarding Airtel Broadband Bill which I was not using it and has been disconnected long time ago , and I had done a settlement for the same. Customer name:- Aastha Srivastava
Bill no.:- 7660743
Telephone No.:[protected]
Account I.D..:- [protected]
Dated:[protected]
Amount.:- Rs. 500/-only against the full and final settlement of the...

Hi,

My Telephone no. is [protected]. My telephone and broadband are not working from 2/8/2012 to till date. Many airtel executive visited in my site but they didn't provide any solution on till date. so i am facing very problem on your side.

so, i want to compensation in my bill otherwise you can cut my connection permanent.

I am giving complain no details ::

Date Complain No.

4/8/2012 19731680
8/8/2012 19939496
17/8/2012 20337376
18/8/2012 20337376


Regards
Abhishek Gaurav
[protected], [protected]

Sir, My Airtel broadband is not working for the last one week. I have lodged so many complaints regarding faulty,inefficent poor service of airtel. I also requested concerned 198 complaint executives but to not invail. Even i requested them if they cannt provide efficent service than kindly disconnect my service so that i could avail services of other provider but they are not listening my request. what to do now?

Virendra Mehta

Respected Sir,

I am extremely annoyed due to airtel's frequent fraudlent schemes. To cite a fresh instance i've been charged 40rupees for a unopted service, naming Emotional atyachaar. Uncannily, the service is named true-to-purpose. It isn't for the 1st tym, i'v been constantly harassed with such fraud intentions.
Hoping, you'll resolve the issue. Thanking you, Sir

Vinayak
[protected]

From:Praful A Kotecha
37 Prahalad plot
101 Sri nivas aptt
Rajkot 360001

To Personal attention of top authority for serious action against Airtel responsible authority

Hon sir my mobile no is[protected] at present in Airtel and they again and again reject my portability request under bogus ground and their 2 executive at 20.30 hrs on their 198 on dt 18/08/2012 had disconnected my complaint without any noting information. In fact their net work is not available at my seating place and I do not get my important telephone .Also vodafone has very good tie up with our office and their network is fine. so Airtel is giving me loss and harassment and I therefore demand to arrange suitable charge sheet against their responsible authority as they do not understand seriousness of mobile portability and also they should consider me compensation means adjustment of suffering as Govt has given notification to take action against the portibility rejection of the company. praful a kotecha mobile[protected]

our airtel dth is not working from last one week . engineer came to check four days before and said new setup box will be installed. but yet today nobody came to us for further process.
so please check it registeredmobile is [protected] on gurinder singh name
thanx
gurinder pal singh
ludhiana

RESPECTED SIR,
I SHOEB R KHANDWAWALA WAS CUSTOMER OF VODAFONE SINCE LAST 10 YEARS MY NUMBER IS [protected] AND NOW CHANGE MY CURRENT NUMBER TO AIRTEL BY NUMBER PORTABILITY.I HAVE CHANGE MY NUMBER BY CONVENCING OF TWO AIRTEL EMPLOYE JAYESH AND KALPESH.NOW MY NUMBER HAS BEEN DISCONTINUED FROM VODAFONE AND AIRTEL HAS NOT ACTIVE MY NUMBER AND I HAVE CALL AIRTEL CUSTOMER CARE FROM MY LANDLINE BUT EVERY ONE IS GIVING A NEW CUSTOMER CARE NUMBER FROM LAST NIGHT..I AM CALLING THE TWO AIRTEL EMPLOYE WHICH HAS CONVENCING BUT THEY ARE NOT ATTENDING MY CALL.

My name is Pranav Ghatkar and I have been using mobile services with Airtel (Bhartee Airtel) since last 8 months. I had an outstanding payment for Rs. 2500 as my mobile bill. The communication provider (Airtel) has used my personal data and called my family and friends for this issue. This is a Violation of Data Protection Act.

We all know that the service providers can dig into our account and see our call history but using those contacts is a violation. My family and friends got calls from these guys asking for me. Though they have my current contact number m they preferred to call my family and friends. This is harassment as a customer and also now we cannot believe their services.

Looking forward to the consequences of this case, they can use anyone’s contacts and this could lead to a serious incident. For Ex. If they (Airtel) use contacts of a business person he can loss money and the reputation in Market.

I must say this kind of behavior from the service providers could lead to a very dangerous situation. This is as equal as stealing our personal things.

I as a customer, appeal to get this matter highlighted and takes at a higher levels.

Thank you ,

Pranav Ghatkar

My Customer ID is[protected].I've submitted my choices for a-la carte pack online on 17th August'2012, and till date my pack has not been changed after repeated attempts. I've communicated customer care many times and they are unable to provide me any solution and ask me to contact dealer. The dealer has no information about the pack. Meanwhile I continue to get the pack that I do not want. Kindly resolve this problem at the earliest.

i,dr.b.s.rajashekhara want complian against airtel dealer of davangere since delay in pre paid to post paid conversion which was misguided by the airtel dealer, i lost my mobile network which was used from almost 1year i am loosing my patients communication since 5 days , iam trying very hard to get my problem solved since 1month.please look in to matter immmediately .



airtel dealer details

mobile phone [protected], [protected]

i was using my gprs services but they deducted 99 rupees for some vas pack which i did not downloded but they not providing the resolutio so pls help me out. My no is [protected]

sir, i will change my service provider from airtel to vodafone network. but problem that my current operator cancelled my request.this matter i inform my nearest retailer but no stisfy reply.three time i put request for portability but till date i face my problem.pls help me.in airtel network i face lot of problem regarding billing issue, customer satisfaction etc.

Respected Sir,

I, Dhananjay Kumar, working in South Western Railway Hubli in Stores Department and I am using airtel no. [protected] since Aug-2008. Last month on dt 10.07.2012 I recharged with Rs 201/- and Rs 98/- (Internet pack) and on dt 18.07.12 I departured from Hubli to my native place UP. In my native place UP, on dt 27.07.12 my SIM Registration Status has been failed, without any alert message/ notice to me. When my brother called to my contact no., that call was being attended to some other person residing in Bangalore. That person told that he has taken this no. from Airtel Office. How is it possible?

On date 27.07.2012 before failure of registration status my balance in SIM was Rs 115/-. Since there was not any Airtel Connection in home and because of that I was not able to call customer care. I returned back to Hubli on 03.08.2012 and on date I called to customer care. From customer care it had been told to me that the no. [protected] is still allotted to my name and address. It had been told to me also that on submission of document proof in Airtel office with a charge of Rs 49/- I can get duplicate SIM with the balance of Rs 115/- and with balance of Internet Pack.

On date 08.08.2012, I submitted document proof with a charge of Rs 125/- in Airtel Office (Mahaveer Communication Hubli) and got duplicate SIM. That SIM has been activated within two hours. In SIM I got Internet balance but I could not get talk time balance of Rs 115/-. I got only Rs 00.83. Many times I called to customer care but they could not able to tell that how our balance have been finished. They oftenly told that I have used to call from my no. after 27.07.12 and on 01.08.12 onwards. It is very very surprise matter that when our SIM registration became failed, how I can call from that SIM.

As per the system, there is 25 digit unique no. which is available on any SIM card and it can easily be activate to any contact no. on that SIM card by filling that SIM card 25 digit no. against that contact no. through the computerized system of any authorized Airtel Office. Based on this it seems that something wrong have been done with my contact no. [protected] in between the date of 27.07.2012 & 08.08.2012 from Airtel Office and our full balance have been consumed.

Sir, it is not only the matter of finishing balance but it is also that somebody might use this by unauthorized means for wrong purpose. It might be for some terrorist activities or the activities against by Law or against of our India also.

Sir, hence I want the full call details between the period of 27.07.2012 to 08.08.2012 and the reason how my SIM registration have been failed without my knowledge/ alert message/notice within a week, failing which I will be compelled to file a complaint (FIR) in Police Station and followed by a case in consumer court against Airtel Company.

This is for your kind information and request for early action please.

Yours faithfully

Dhananjay Kumar
Suma Niwas No. 13 Nehru Nagar Extension
Gadag Road Hubli-580020

unauthorised money deducted from my account without any information also no one from customer care is picking the call for service help. I am trying from last two days & could not connect to my client so assulted by boss many times in last two days.
In my last 8 years experaince , i have worst experiance with your service.

I have send the emails to customer care and the all nodal officers and made call to all possible places in Airtel and have got no solution for the issue



Dear Sir

my name is JATIN GOHIL and my ID IS -[protected]

I had installed Airtell digital TV at my residence on 28th of April 2012,and before installing it i have called to airtell more than 10 times to confirm that the HD set-top box which they are going to give is 7.1 digital sound and its 3D ready (for future)and always they told me yes it is .

while on 28th of April 2012 it was getting installed and not even activated my calls were made to airtel saying that what set-top box they are installing its not 3d ready and not 7.1 sound compatible ,where i was been told its is compatible and then checked the box and even asked the technician and they said please speak to airtel about it ,and again i am making calls to airtel and they are telling me the same and when told them that its not mentioned in the box they said it is compatible .by the time i am on this way talking too airtell the technician activated it and he left and yet i am calling to airtel because i was satisfied with the replies and now they tell me it is not a 3d ready and not a 7.1 sound compatible and then i said i would like to cancel my installation and get my refund money and they said we will look in the matter we have taken your complain and revert back to you .

Now i started getting calls from airtell saying what is the matter y u want t cancel it and i explained they the reason again and they tell me it is compatible and later now they started with its not compatible

this where they started with the real truth .

your company has cheated me with this lie and you can check my of 28th April 2012 what time i made the calls and the time of the technician coming and gone you people have all the record and pls do also chk the call recordings for before the installation and after the installation .

and even after the installation they insured me that we would refund you the money when i asked them abt when the technician is coming to collect the set-top box and they told me he would be coming in a short wile and when i asked then what about my money ,there they say that the technician has to check the box and etc and then your money would be estimated and refunded .
here is the set-top box was intact in its original box and everything they had it intact and for your information i have paid money for the settop box and i am the owner of the box and all the wires used in the installation so if they dont give me the money then they have stolen from my house .


there always at when call they tell me it will take 7 to 10 working days for the return of my money and they always tell your complain is given and we will do the necessary .

I know that there are simple ways to sought the things out but when your company told me today that they will not return my money and i need to send and email regarding my complain .

now here i am asking you to look into my all conversation of recording and listen carefully about the false commitment your company has given to me .

If you tell me what your company has committed was everything ok and you don't want to refund my money then i would like to have the complete recording of all my conversation which your company has and would like to present it first to consumer court.

please kindly do the needful

looking forward for your reply

JATIN GOHIL
[protected]
[protected]@hotmail.com

dear we get broadband connection from airtel since 5 year. our phone no. is [protected]. we paid all bills in time. now from 2 month our broadband is not work properly. please correct our broadband connection immediately.


thanks

Hello,


I had raised a request with Airtel Customer Care for relocation of my Airtel DTH. Airtel had promised to provide the service within next 24 hrs. But, no service was provided even after 24 hrs and next day I called up customer care and I was really surprised to know that they didn’t even log-in the request….poor service from Airtel... After multiple follow-up only excuses and stories to delay the relocation...


However, They are debiting the money (Rs 10 Daily) from my Airtel account balance without providing service.

My Customer id is [protected]

Thanks,
Avinash