Airtel Complaints & Reviews

My Airtel no. is [protected]
has been stolen, so I wanna deactivate this one.


Regards,
Neeraj Kumar

Airtel Fixed Line Broadband — NO ACTION ON COMPLAINT

I have Airtel fixed line 43513877 and the same is not working for the last 5 days. I have lodged a compliant no 37869240 with Airtel Customer Care Center on 21.09.2010 , but nobody has visited our permises to rectify the phone and the phone is still not working. VERY BAD CUSTOMER AFTER SUPPORT. Please rectify the same immediately.

I have a phone[protected] which is lying voice barring for both out going and incoming no action taken despite 30 mail to the [protected]@airtel.com and always been given a ticker number and even writing to nodal officer has no respite. Some please this company intention are not clear

" We would like to inform you that your concern listed 22 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com."


No Sir, The issue has not been resolved till date (July 11, 2012) and we have not received any refund money (Cheque or Cash). What you have written is wrong information.

SHH Kazmi, A-33/2, Alsiha Nagar, Sectot - I, Jankipuram, Lucknow - 226021

AirTel — stop cricket updates please!

Dear airtel,
Stop sending me cricket updates ! ..I did not register for anything..
I sent 'STOP' to 121
I got some options to deactivate and cricket was at the 2nd option ( 1st option was some jobs service)..both of which I did not register for. I sent a message to 1210 with a single number '2' as a reply.

I got the following reply at 3:33 pm from the number 543212:

"
Your subscription for cricket pack has been deactivated. To restart dial[protected]Toll Free) . "

Does airtel think its customers are fools?

I got cricket updates later at:
1. 4:00 pm
2. 5:08 pm
3. 5:33 pm
4. 5:56 pm
5. 6:25 pm
6. 6:49 pm
7. 7:09 pm
8. 7:36 pm
9. 7:58 pm
10. 8:23 pm
11. 8:46 pm
12. 9:10 pm
13. 9:35 pm
14. 9:58 pm
15. 10:22 pm
16. 10:47 pm
( present time on my watch :11 pm )
( I am sure I will get more by the end of the day) .

16 cricket updates(and counting) after saying it got deactivated ...This is torture...airtel spams its own customers... I had to miss some important sms because my inbox got flooded and ran out of memory because of your silly cricket updates.

I have complete evidence of this on my cell phone , uploaded them onto my laptop and shared it with all my friends . I will take severe legal action if I do not get a personal apology call by tomorrow from the airtel staff and demand a refund of my money. I have sent numerous emails to [protected]@airtel.in but no one seems to 'care' from 'customer care'...pathetic and hopeless service....(did they forget their password or something?) Don't they know the meaning of 'deactivate' ????


Send me a private message if you want to know my phone number and/other details .I will be happy to reply. You will only humiliate yourself more if you ask me to post it in public (like you have done in response to other complaints ..which is a total violation of the customer's security and privacy...learn internet ethics, then learn how to run services , then learn how to give proper customer feedback )..


rename 'customer care' to 'customer don't care' and 'air'-tel to 'rob' -tel. Thanks for wasting my sunday ranting about your pathetic applications and updates online . I am not even sure if you guys are listening.I still hope everyone else does and save themselves this misery by opting for other and better networks where customers are not cheated .

I think I'll just go ahead and forward this email to newspapers..where they have correct sections to deal with and at the same time expose cheats like you.

I forgot to add..change '[protected]@airtel.in' to '[protected]@airtel.out' ...that will be more intuitive to your service...it is not at all surprising that 'airtel' is listed on top of the 'stay away' column !!! Will switch to something like idea soon with the least complaints.

I already sent numerous emails to that id..but got no reply from the last 24 hours..barring an automated reply (I believe) much like the one above.

yes..it got resolved..thanks.

stop cricket updates from AA-SYCRKT
Please stop cricket updates from AA-SYCRKT to my airtel sim number +91 [protected]
As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending

i hope u do the needful

from
[protected]

Namaste Sudhakara,

This is to inform you that your concern listed on 21 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Sudhakara,

We would like to inform you that your concern listed 21 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

stop cricket updates from AA-SYCRKT
Please stop cricket updates from AA-SYCRKT to my airtel sim number +91 [protected]
As it is not subscribed for and money is being cut which is not asked for. Expecting an immediate action and stop the message sending

i hope u do the needful

from
[protected]

my mobile number:[protected]
i dont want any cricket alerts from AA-SYCRKT.. please resolve this

Airtel Maharashtra (Prepaid) — Harassment from an unknown person

My wife uses my mobile most of the time.

She has started receiving calls for the past week from mobile no. [protected] at odd hours such as between 2-3 in the afternoon and 1-2 at night. The man speaks in a very unacceptable manner to her.

Can Airtel please help us?

If Airtel gets in touch with me, I can give my mobile number, of which the records of received and missed calls can be checked for this number.

I would not like to disclose my mobile number on the internet as it could generate more unwanted calls.

Please reply on my email id: [protected]@yahoo.com

Regards,
Dolphus Pereira

Hi,

I wish to register a complaint although i doubt whether anybody would respond to this... (that just goes to show my extreme level of desperation). I am continually being bombarded by commercial phone calls trying to persuade me to buy ringtones, insurance, participate in various contests and all sorts of employment advertisements on my cell phone and landline numbers.

The calls come in at all odd times of the day and i cannot concentrate on my regular profession as every little while you get these obnoxious phone calls disturbing you when you are in an important meeting or trying to receive and anticipate important callers in my line of business.

I would like whoever it is that looks after these harassment complaints to kindly resolve this issue immediately and take a serious view of things in my case. Failing to do so may prompt me to register a case of mental harassment with the consumer forum and additionally having an article published in the news.

Lastly i dont think being a subscriber of this company gives anybody the right to disclose my numbers to anybody for any particular cause without my prior consent or permission.

Regards,
Yuvraj

Airtel SIM 299 with one year incoming free facility. — harassment

This is for the first time I took an airtel connection and have faced huge harassment from your end. What I feel people from service industry must be utterly cautious while dealing with customers. I am working in kolkata for the last one year but am a native of orissa. The retailer from whom I purchased SIM asked for PAN and bank statement (with the address of the company). After 4 days my connection was debarred then 5 days before I took my landlord with me to Airtel's Customer Care office at golpark, he signed the Outstation form with his address on it. I furnished again my PAN card and Voter ID. After 2 days again it was disconnected. On 28th I went to golpark office they didnt paid heed to my issue and instead asked me to visit your Park Street Office on Sunday. On 29th June (Sunday) I went to Park street ofice there I was made to hear another story. I was conveyed that my matter could have easily sorted in golpark office but they didn’t do. I stay in Kasba and Park Street is pretty away from my place. In spite of all the inconvenience I faced nothing was done to this end. Yesterday I was informed that the connection would be activated within a day because there is no problem with the documents. It has not been done yet. Today I will throw this SIM. My experience says Airtel is very bad in its customer dealings.
THANK YOU FOR THE HOSPITALITY...

for a dispute between my firm and airtel airtel chose to infringe the freedom of a third party who happened to be a young girl . she started abusing me and to my surprise i later discovered from the mouth of the airtel collection staff that they have the right to speak to third parties and harass them for our dues. the due dispute is a different story. but i was abused by a girl half my age and was ashamed. is this a new brand of terrorism?

TO WHOM SO EVER IT MAY CONCERN
I rajeev yadav had taken a post paid connection no([protected]) 3 yrs Advance rental plan from Airtel. On completion of the plan I was not notified of the termination of the plan and 150 service charges were accounted against me for 2 months. And when i wanted to terminate my airtel connection, they continuosly bugged me with there new plans. I wanted to switch to another network, but against my will, continuosly bugged by marketing calls I was forced to take a two year advance rental plan from Airtel.But, then later on before the plan would had been activated i requested for it to be cancelled for which the request was accepted and after which I requested the connection to be converted to pre-paid for which request was accepted as well. After two months I recieved a bill amounting to 1600(around) Rs of the plan that i requested to be cancelled. And now they are continuosly harassing me for the same. Even after talking to the Airtel, they say it is not possible to revert back, just because i have converted this connection to prepaid and the procedure of requesting a plan cannot be reverted back as it not in thier system. If the request could not have been cancelled then the request should not have been accepted in first case and the number shouIdn't have been converted to pre-paid. Now from thier perspective I should pay this amount for which I will not be using thier service. I don't know what i should do, i recieved calls from thier recovery department and now i am recieving calls and notices from the Teez hazari court lawyer someone named Sharma([protected]). They have taken all thier measures to harass me. Please help me as soon as possible.Thanking you.

My Airtel No. [protected]

Yours faithfully
Rajeev Yadav

I completely agree with you. Airtel are like that. Other beware of this operator.

Airtel — Harassment for an already paid 2 yr old bill

To whomsoever it may concern,

I was using an airtel number ([protected]) until 2 yrs back. 2 yrs ago i moved to bangalore.
I received a call for a due payment from Airtel. I was promised that i would receive a No Dues from
Airtel after the payment is made.
Needless to say, even after clearing all due payments i did not receive the 'No Dues'.
I have not used that number in 2 yrs. After 2 yrs, now im getting calls from Airtel stating that a claim has been filed for this number. Also, they have been harassing my family by making stupid credit card, calls to get my contact number and address. I have however received no bills from Airtel EVER.
Ideally, i would like to file a harassment case against Airtel if my family or i receive one more fake phone call.

Priyanka Bahuguna

I was using this no.[protected](airtel).I recieved a call regarding a mobile no.([protected]). He said that u have spoken on dis no. and the person with this no. is supposed to pay some amount that is due on his bill.To which I said I knew this person but now I dont know where he is as per my last conversation I know that he hs left delhi.The airtel person says"TUJHSE MAZZE LEKAR CHALA GAYA AUR TJHE PATA BHI NAI KI VO KAHAN HAI."I told him that talk in a proper way u must be having sisters and mother at your place.He said"HAIN TO SAHI PAR UNKE YAAR AISE MAZE NAI LETE."I didnt disconnet the cal as I wanted to see what all he can talk and to what extent.After 6 days he cals at my place and talks to my mother and asks about me.When she said she is not home he started abusing my mother and said ki TERI BETI KYA KAR RAHI HAI TUJHE PATA BHI HAI.FRAUD KARA HAI TERI BETI NE.My mother got angry and when she shouted on him he said TERI BETI KA NO. BAND KARVA DOONGA.She kept the phone and then he again called me at the same time.He said MADAM PAISE KAB DOGI.TUMNE FRAUD KIA YA TERE YAAR NE KYA FARAK PADTA HAI.He also said KI TERE KHILAAF TO MAIN CASE KARONGA AUR APNI RECORDING CHIPA DOONGA TO COURT KO LAGEGA KI TUNE FRAUD KIA HAI.I told him that since i have not used the connection why should i pay the bill.Catch the right person why are you troubling us.He aid HUMME TO PAYEMENT SE MATLAB HAI CHAHE AAP KARO YA VO.HUM JAANTE HAI PAISE KAISE NIKALE JATE HAI.AAP JAISON KI TO BOLTI BAND HO JAYEGI JAB POLICE AAYEGI.This persons name is DEEPAK AND HE USED TO CAL FROM THE NO. [protected].I complined at airtel as wel but they didnot tke any action.He harassed me and my family for what i myself dont know.When I have not used the connection why they wre troubling me i dont know.They abused us and threatened us.I would appreciate if you could see the matter so that helpless people like us are not harassed.I agree if i would have been liable to pay the amount i would have taken the harassement.BUT also it doesnt mean that you harasse a person to an extent that something happens bad to him or her AND that too a girl.

I would like to draw you attention in regards to a complaint against Airtel Broadband Connection.

I have been using Airtel postpaid connection (# [protected]) since ages now and I am a very happy user for your product but with the latest incident with the broadband line connection taken for my house I am really upset with Airtel.I applied for a broadband connection in Aug 08 ?and the phone number is[protected] under my name itself.I got the first bill #
[protected] for Rs 278 and after that I had not received any bills from Airtel also I tried calling Airtel a number of times that I need to cancel the connection in the month of September after receiving the first bill and they assured me that the connection will be cancelled and I will not get any further bills.

But now Airtel is harassing me for paying Rs 1765 which I don't actually owe, moreover Airtell is sending people at home to recover money.The funny part is I gave my mobile number i.e. [protected] to Airtel at the time of taking the connection and I had not received any calls till yesterday about the outstanding bill.This is highly disappointing that after telling your customer service representative to cancel the connection I am still being charged.

I dispute the charge of the complete bill, according to me the charge should only be for the bill #[protected] for Rs 278 and rest all is just a harassment to me and my family.

Airtel has a way of harassing it's loyal customers. I have been with Airtel for more than 10 years now, and it wants me to pay bills even _before_ I have received their bill. Here's the mail I sent to the Appellate Authority (whose was 'turned off', by the way) :

Hello Airtel,

I have been your subscriber for the past 10 years – the previous number I
used was [protected]. I am now using the new # [protected]. The previous
number was in the name of my friend (Mr. P K Singh).


Please check my billing history for the previous number – I’ve paid all my
bills (my typical phone usage is a lot) and _in_time_ . My typical bills are
in the range of 3K to 5K per month.


When I lost my phone, I was told I could not get the same SIM because
P K Singh is not my blood relative and that this is “a company policy”. I went
for a new number ([protected]) and surrendered the old one. Then Airtel Retention Dept.
started hounding me for weeks, requesting me to retain my old number. Suddenly,
the “company policy” had changed.

Now, my connection has been cut ([protected]) even before I received my first
bill. I’ve been told my credit limit has crossed and I must pay. I have not even
received the bill yet – it is supposed to reach me by tomorrow, and I would pay
the bill, but Airtel could’nt even wait for one day.

My question is : is this the trust you place in a subscriber who has been with you
for 10 years and has earned so much revenue for you (look at my previous bills)
_and_ has paid his bills always? How do you track and manage customer loyalty ?

Nobody from Airtel informed when I got the connection that I would have to pay even
before the bill arrived.

Can’t Airtel wait for ONE day?

I know that Airtel knows that I am the same subscriber who used [protected], otherwise
I would not have had all those calls from the retention department. Each and every payment (for
the past 10 years) has come from my account.

I use this phone heavily for business purposes and you guys cut my connection on a
whim – How will you compensate for my business loss ? What does your “policy”
say about that ?


Now I have told been told by Raminder (from your retention department), that either I pay the
amount or else my connection will not be restored. But where’s the bill ? Am I supposed to pay
2-3 times a month even before I receive the bill just because Airtel is getting the jitters and has
no way to track old time customers (even when the customer himself gives you that
information) ?

I called up appellate authority and the phone is switched off (?).

It is matter of principal – I can’t pay until I get the bill. On what grounds has my connection
been cut ?

This is a new number, and I have no qualms getting surrendering this one if I have too.

I have no intentions of not paying your bill – how honest are Airtel’s intentions ? How does Airtel
intend to compensate for the harassment it has made me undergo ?

Regards,

Avinash Bhatia

AirTel — Harassment

AIRTEL harrases its customers...

horiible customer care - they dont listen
they dont know their job... silly bunch of kids who know NO answers is what makes Airtel Customer Care...

With reference to my aitel phone no.[protected] this is to inform you that I have made thae payment of Rs 325/- to airtel on line twice-once on 03/08/2009 and once on 04/08.2009 against the og f the said phone. But till today it is not being shown in my payments as I have seen on line. whereas these ounts are being shown in my SBI credit card accpount through which I did payments. Kindly confirm about these payments.

Dr M S Tyagi

From the Past 1 week Airtel Prepaid are deducting Rs 5 From my account and whenever i ask for explanation from the customer service they credit the same, to the account. The Story goes same for the past 1 week. Now today they started Debiting Rs 10 from the account and when i called to the customer care they said they will verify after 24 hours

1.was harassed after 100 hours of bill payment
2.DND registry done after 3 months they are blaming TRAI
3.reply most irresponsible/Mr Ambe Narula misguided for 2 months.should be punished

Dear sir/madam,

My number is [protected] and my alternate number is [protected]. I dont understand why airtel people call upon my known people numbers and ask for the bill payment. When i am available on other alternate number given and inspite of my availability on the alternate number still these airtel people are calling on my friends mobile numbers and asking for my bill payment. I am very much fed up with the type of behaviour with airtel people and when i asked why are au calling to the other peoples mobiles the answer coming is that the data has been given from head office to do the followups on the given numbers and no response for the question who has given u the data? Today morning one of the executive has called up to my number and asked for the payment i replied i will pay it on 30th november 2009, he gently said ok sir on the said date i will call and send my executive to collect the payment and in the evening around 7.00pm one of my frined recieved a call from airtel people asking for the payment of mine. I dont understand why they are calling up to different people for the payment in anyway they are not reponsible for that.

Airtel is harassing in such a way that the relations are getting spoiled because of their behaviour towards the customers.

I will be very much thankful if the airtel people stop harassing me in this way.

My suggestion is you go to the police and file s report against airtel. Until you take strict action they wont budge.

rewrererwer

MAIL TO AIRTEL NODAL SENT IS AS BELOW REGARDING COMPLAINT AND MATTER

''I have been using this number[protected] since last couple of years (exact time i don remember exactly) and i presume i have been a good customer for you with regard to payments against your bill raised for the well and applauded services by your company.

But my last experience was really worse and infact this time Airtel has hampered my reputation to a deeper extent.

I have been making payments against bill raised by your side through ECS on my ICICI Credit Card and as per my standing instructions, the payments raised are being paid to Airtel without any concerns.

My bill for the month of February,2010 was Rs. 1803/- against which you people demanded Rs. 1503/- and the same was paid by my bankers. I received a call from your side demanding the payment of Rs. 300/- and when i told that it is as per ECS and you have demanded only Rs. 1503/-, i was advised not to make payments and an excess demand of rs. 300/- would be raised in next billing.

However, as of now i have been still receiving calls for payment (number being [protected] - as told it is from Airtel Chandigarh). I have with me even 2-3 voice recordings of the interaction with you people.

I registered a complaint with AIRTEL with complaint no.[protected].

Further, you people started calling on my add on number[protected] regarding payment and started harassing the user who is my 80 year old Grandmother in Chandigarh. This hampered my reputation in her eyes so much that she even called me to make payments so as to stop harassment from your side. This has really irritated me a lot.

To my surprise, i received a call from [protected] (Airtel's Collection Agency) demanding payment. This means my case has been referred by yourself to collection agency and as per AIRTEL, i am a DEFAULTER.

Today, I called up at your nodal numbers wherein i had an interaction with Ms. Manpreet who has assured resolution.''

REQUEST YOUR EARLY INTERVENTION IN THE MATTER AND REVERT ON HOW COULD YOU HAMPER MY REPUTATION FOR MERE RS. 300/- IN ADDITION TO HARASSING MY 80 YEAR OLD GRANDMOTHER DESPITE NO REFUSAL FROM MY SIDE FOR PAYMENT.

I had a delhi based mobile number from Airtel for which I requested a cancellation on 4th jan 2010 as I had moved to Bangalore. The phone was disconnected from 15th jan 2010. I had requested the airtel customer care exec to send me my dues till 15th jan, adjust the security deposit and also give me a NOC to state that all dues have been settled.

I got a confirmation call for the disconnection, another customer care exec called me up to "rethink" the cancellation or to "gift" this number to someone else.

No bill was sent to me and then two months later, one Anjum Mirza started to harass me daily for non-payment of bills. According to her, I had to pay bills till april 2010. When I told her I had gotten the number disconnected in Jan itself - she refused to listen.

Now a Sunil Yadav - +91-[protected] has started to make threatening phone calls. He claims to be representing bharti airtel and has filed a case against me in court. He was rude and his language was bad.

He has also started to call up my friends and associates in Bangalore to intimidate and harass me.

I am shocked at this behaviour of airtel - seems the company is in dire straits for having resorted to "GOONDAISM".

I have forwarded a complaint to the concerned person and am awaiting a response before I initiate a legal action for defaming my name by airtel and harassing me, my friends and infringing on our privacy.

All to be beware of such tactics from AIRTEL.

I have submitted my address proof for Airtel ppl for verification purpose, but still they keep on threatening me telling that i have not submitted it and they keep on calling me again and again regarding this..
And so one day i and my father went to a airtel relationship center in Ascendas, Thoraippakam, when i went there the time was 7:03pm, they told that we are closed, bec we are opened til 7:00 pm only, so they told me that i am late.. And they spoke so rudely with father telling that they cant accept anything after 7:00pm..

the highlight is they tell they cant work even for 3 min after 7:00 pm.. See we are willing to submit the address proof but they are not willing to accept it..

I have made a complain regarding this to Airtel, but i dont think so action will be taken..

from
Arun
[protected]@gmail.com
[protected]

I had a delhi based mobile number from Airtel for which I requested a cancellation on ~18th feb 2010 as I had moved to Bangalore. The phone was disconnected from 18/08/2010. I had requested the airtel customer care exec to send me my dues till 15th jan, adjust the security deposit and also give me a NOC to state that all dues have been settled.

I got a confirmation call( from [protected]@airtel.in) for the disconnection, another customer care exec called me up to "rethink" the cancellation or to "gift" this number to someone else.


Now a Sunil Yadav - +91-[protected] has started to make threatening phone calls. He claims to be representing bharti airtel and has filed a case against me in court. He was rude and his language was bad.

He has also started to call up my friends and associates in delhi to intimidate and harass me.

I am shocked at this behaviour of airtel - seems the company is in dire straits for having resorted to "GOONDAISM".

I have forwarded a complaint to the concerned person and am awaiting a response before I initiate a legal action for defaming my name by airtel and harassing me, my friends and infringing on our privacy.

All to be beware of such tactics from AIRTEL.

had my number [protected] in safe custody as of 16-sep-2010, but air tel is billing me for the number till end of Oct-2010. I am in constant touch with airtel customer service for the same and they failed to resolve my request of consolidated bill as of 16-sep-2010. I have conveyed my intension to pay the bill once my request is addressed and I conveyed the same by email and through phone.

Issue:

I received call  on 16-dec-2010, addressing him self as Airtel legal and asking me to settle all out standing bill including for the month of Oct 2010. I Asked them to look at the case history and requested me to send one consolidated bill as of 16-sep-2010.

After which he stared abusing me over the phone and I requested him to resolve the issue legally instead of arguing over the phone. He failed to do so and following are the un ethical and un social behavior from the person.

1) When I asked him to take up the case legally, he said he know how to collect money from me thru' illegal process.
2) He said he will call all the numbers I called from my number my friends and family and disturb them. This clearly shows my privacy is lost and airtel is sharing my call details with in their departments for their use.
3) He used derogatory language like mother , bull etc, which is so insulting.

The number I received call is  from 91 [protected]

My mother, Smt Meeta Arora, recharged her mobile no.([protected]) using my brother's credit card on 3rd march 2011. However the account of Airtel got credited with Rs. 275 but the same never got recharged on my mother's mobile.
For six days now she has been taking it up with executives from Airtel's customer care. Some of them namely, Bajrangi and Raj were least co operative while a lady called Anita told her that the airtel account has been credited with the amount of 275 but due to fault in airtel systems it is taking time to reflect to my mother's prepaid connection. It's been six days. When we take it up with executives some of them makes us wait endlessly after promising a hold of 20 seconds. One of them called Raj even disconnected.

Disgusting services. Why can't they just give us the correct information and right status.

Please take stern and immediate action.

regards
Aseem Arora

My No [protected] as I ported to tata Docomo from Airtel in fab11, Now Airtell harassing me disconnected my number twice without any reason.
Details:
Fab23 Airtel disconnected for a weak then started, then again on 4th April earlier morning disconnected again this time its Inactive sim (no incoming or outgoing) both time without informing just disconnected.

Tata Docomo said Airtel blocked my sim due to bill pending, I went to Airtel gallery manager says we are sorry it is a back office mistake then he spoke to Tata Docomo gallery manage to start my number at earliest but still nothing happened. I went docomo so many times & tried sending mails, launching complaints but there nodal & appellate nobody responding... yesterday received mail from Tata docomo that my number is canceled. Without reason.... Writing you with a hope that you will take action or Guide me what to do. As mobile today is very essential it is my 12years old number, I am suffering a big way without any reason. Hope you understands my issue, any query please asks I need help taking legal action against Airtel as well Tata Docomo. Sir my case is genuine I have all the proof against them.

"Sir I am the biggest looser of MNP" Looking forward to Sue them both

Enclosed proof of clearance / payment

Thanks
Gurpreet
[protected]
[protected]@yahoo.com

I have used airtell land line connection for about a year and found their billing on higher side not explaining the charges up front. So I decided to disconnect their services and intimated them several time that i want to disconnect. I used to get clls from innumerable call agents whose identity could never be fixed , asking me not to disconnect. I insisted that I want to disconnect and still there were a host of calls from different locations such as Bangalore , Delhi etc . I forced them to disconnect and even after disconnecting Ii received their bills .

Now I receive calls from their call agents that I have to pay money to them , and when I explain to them that the connection has been given away by me, they don’t seem to understand. They are threatening me that they will send a legal notice.
This company is operating with faceless and nameless people , with no sound processes and no personal attention is given to customers and their only goal seem to be to collect money.
Please ask them to investigate and audit their process for customer complaints and maintaining track of events when multiple no of people are handling same issue.

M.R. Chidambaram
Chennai

I have airtel no [protected] from last three years, every six months airtel send massage you have to fill documents, otherwise your service is detected, every time i fill new form, in witch I give four photo graphs, photo id, address proof, this exercise i am doing from last three years, every time airtel executive told me this is last time verification now onwards you did not face any problem,
Now the problem is this time airtel send me message on 29/04/2011 in night hours tomorrow your service will be no more. Next day morning 30/04/2011,i submit documents, my service is as it is .
can any one tell me what will i do, where i will go i am fed up, please look after this case i face lot of problem.
Kishoor koul
[protected]

Dear sir, as per your message you require my alternate no in which you communicate with me these are my nos, please do it on priority base as I have travel agency, I require this no, my business is suffering

Kishoor koul

Thanks & Regards,


Cell No.[protected],[protected]
Off.No.[protected]

AirTel — Harassment !!

I have ported my vodafone number([protected]) to airtel on 13th May,2011 through MNP, and after 10 days my outgoing services were suspended with the reason that i have to re-submit the documents, so according to the requirement i have again submitted the documents on 24th May and the outlet in-charge ensured me that the services will be resumed within 72 hours (3 days), but nothing happened in the 3 days, so i again went to same outlet on 27th and and after enquiry they told me to wait till the evening, but again there was no signs of any change, i went on 30th(monday) again and they told me the same thing.
on 31st (Today) when i called customer care executive for the same, they asked me to submit the documents again. Now , i just want to file a complaint against airtel,karnataka under the charges of harassment as my incoming is also suspended.

Regards,
Aayush
Point of contact : [protected]@infosys.com
[protected]

AirTel — harrassement

i am getting many wrong calls from the following numbers [protected] and[protected]..please take some necessary action immediately

Airtel is running a chating n frayd business all ovr India. We shifter mumbai on 1st July n immediately i called them for commection (Airtel broadband)...but since then they have been giving me complain numbers only n no action or sometime they also say that their systems are not working so in whole Mumbai they have no internet connection so you hv to wait for 15 days and so like that. In the name of earned reputation they are doing enough to make people fool bt this way they will have to lost their name....i feel the call center guys like to chat with people n pass their useless time...pathetic

I lost all the hope and do not want speak to different different call center executive and also do not want to maintain a diary of request number and complain number. Regarding contact details that also given by me and my husband at least five times...now just do not want to see that Airtel logo even... as it reminds only harassment and nothing and we are planning to convert all our airtel number to other service providers who knows more suffering are awaiting for us. 25 days back my complain no. was 1084372. It’s really a matter of humiliation now specially to call the call center people. Again they will say that Airtel is going through a major technical problem and they have stopped its broadband connection for the moment…

Airtel — froud making billed amount is more than credit limit without any uses and without any confirmation and now forcing to payment

Dear Sir,
This is the complain which was already submitted on 13 of august and after this I have more than 20 complain already submitted on airtel mail id regarding the charges on my aitel mobile no [protected], once again I want to brief my issue-when this complain was submitted than it was the unbilled amount charges on my mobile no [protected], in which I have submitted a complain my mobile no's all facility is cut off from your side on 25th of july than I call in customer care. Executive told me due to some technical fault your outgoing and all facility is cut off and it could be start in 2 or 3 days automatically .than I put the mobile shim in my pocket. On the 11 of august I want to check my mobile no [protected] working or not. After this I got a message from your side and this sms is "your unbilled amount is 30199.50 so please make payment for continue service" without any uses and credit limit is 1200 rupees than how this huge amount generated by airtel, after this I am really shocked than I call in customer care more then 25 times regarding this issues, Every customer care executive say different-different statement in which one executive talk with in very aggressive mood and told me "you have to make this payment no one can left this amount" and talk with very rudely .but I am in trouble than I can't reply to his statement and only say without any uses and my credit limit is 1200 hundred than how can I pay this huge amount? But he can't understand the problem. After this I once again call in customer care than executive told it should be technical fault and ensure me your billed amount never cross the your credit limit and say wait until your bill is not generated. After this miss up statement I once again call in customer care than executive told me in your mobile shim 3G services activated on 25 of july and it run on 26th of july deu to this the unbilled amount is generated than I reply him- in my mobile connection 99 gprs activate and 99 rupees of monthly plan and I am already submitted the bill amount 220.38 of july month from 26 of June to 25 of july. Than how could this unbilled amount generated on 25 of july and not consider in my july month bill amount. Than after checked in his system he reply it is gprs uses under your plan and not consider in your august month bill and it is fully discountable and your bill consider from 26 of July to 25 of august and also say's for do not worry your billed amount never cross the your credit limit. And same thing is repeated by aegis customer care executive but on the 18 of august my shim card registration is automatically failed from your side and this could make me very disturb.

But yesterday first time I got bill from your side and this bill make me very uncomfortable and I am really shocked to see the billed amount of 26 of july to 25 of aug and it is 33215.61 rupees. so this is clear to you that no one can make this huge amount of payment else credit limit is 1200 rupees and no any uses done by me.I have already submitted lots of complain about this and these complain no are 39062725, 39263239,F92207550 and more than 20 mail regarding this issue. I already submitted on airtel customer id and no any resolution from your side, on the mail always showing same commitment and this is for waiting 24 hours or 72 hours but no solution from your side so please help me out. On the bill you are showing wrong details so I am also attaching the same.


So please give me correct bill after this I never use the airtel no in my future because you people really makes me uncomfortable.

Regards
Manoranjan pathak
[protected]

This is nothing new about airtel,
I was abroad with a request to airtel to disconnect my connection. But suddenly after 3 months all my contacts started receiving calls from Airtel asking for my contact detail and saying that i have a due amount of 60K without any usage ( my limit was of 15 K for last 3 years) .

After too much of argument, a settlement amount of 25 K was asked and once paid to airtel, the harassment doubled with inappropriate language and every time a new person will call and threaten all my contacts in-spite of a written confirmation of settlement from Airtel representative who collected the cheque.

Now I dont knw how to treat these people or even trust them ??
all i can say is that i will never use airtel or will let any of my family member use it !!!

i recieved harrassing phone call from[protected] At 12:30 PM on 21/10/11 stating about dues of bharati airtel which i am not aware of to pay in one hour or face serious consequenses. i mean this is not the way to deal with a client of your company without issuing a bill.


DR.TARUN KUMAR RAJPUT

BHOPAL
[protected]

Hi,
I would like to bring to your notice.
my average bill on mobile is Rs.600/month and for this month only i have got the bill of Rs.17000.. can you believe it? for the internet charges which i didn't subscribe for!
I am using this number since 9 years... is this the way to treat old customer?
Over and above, your collection guys are harassing me for payment.

Shankar Reddy
([protected]).

Dear sir/mam

Hi this is Munawar Ali my current mobile number is ([protected]) as my friends r getting call from this number [protected] saying as i have told them to pay my bill and a lady women she is harassing them to pay my airtel number which is this [protected] with and illegal way they r getting my friends numbers through my call records and disturbing them as i was ready to pay my airtel number when i ask them to give the detail to me about my call records they r delaying to give my detail and when i ask for the settlement they r charging me the high amount which i have not been use and as i know i should pay only 1000 rs as my bill payment as i am ready to pay only 1000 rs and she was using bad words when she call me and to my friends also as i want to take and legal action on this and help me out on this to solve this problem u can mail me on this given details.

thanks regards
munawar Ali
[protected]@gmail.com
mobile number [protected]
Bangalore-560030

Dear sir/mam

Hi this is Munawar Ali my current mobile number is ([protected]) as my friends r getting call from this number [protected] saying as i have told them to pay my bill and a lady women she is harassing them to pay my airtel number which is this [protected] with and illegal way they r getting my friends numbers through my call records and disturbing them as i was ready to pay my airtel number when i ask them to give the detail to me about my call records they r delaying to give my detail and when i ask for the settlement they r charging me the high amount which i have not been use and as i know i should pay only 1000 rs as my bill payment as i am ready to pay only 1000 rs and she was using bad words when she call me and to my friends also as i want to take and legal action on this and help me out on this to solve this problem u can mail me on this given details.

thanks regards
munawar Ali
[protected]@gmail.com
mobile number [protected]
Bangalore-560030

Dear sir/mam

Hi this is Munawar Ali my current mobile number is ([protected]) as my friends r getting call from this number [protected] saying as i have told them to pay my bill and a lady women she is harassing them to pay my airtel number which is this [protected] with and illegal way they r getting my friends numbers through my call records and disturbing them as i was ready to pay my airtel number when i ask them to give the detail to me about my call records they r delaying to give my detail and when i ask for the settlement they r charging me the high amount which i have not been use and as i know i should pay only 1000 rs as my bill payment as i am ready to pay only 1000 rs and she was using bad words when she call me and to my friends also as i want to take and legal action on this and help me out on this to solve this problem u can mail me on this given details.

thanks regards
munawar Ali
[protected]@gmail.com
mobile number [protected]
Bangalore-560030

Hi,

My husband has an airtel number for which the outstanding payment was 3110/-, the services have been disconnected due to non-payment. However today I received a call from the collection agent who harrassed and abused me, the call was from Airtel's Udyog Vihar, Gurgaon office and the caller number was +91-[protected]. The lady kept on harrassing and abusing me and even threatened that we can complain to the police, with no action to be taken as they have been directed by Airtel to misbehave.

Please let me know how an action could be taken against this.

Thanks

Hi,

I would like to register complaint against Airtel. They keep sending me bills and other stuff of various mobile numbers on my personal email id whereas I don't even have any Airtel number. I have written to them so many times and have written to the nodal officer as well but they don't take any action.

This has been happening for a month now despite of informing them so many times to delete my email id from their database but still hey send me these bills and other emails of various numbers. They have been harassing me and invading my privacy for a month now and they have no sense of customer resolution.

Please take a strict action.

Regards
Arpita

This man from tirupati has spoiled life of 7 girls and boasts to be a family member frm tdp party. The num. Is [protected]...plz prove law is alive in india.

Kind Attention : Airtel Customer Care.


Ref: Mobile No.[protected].

Dear Sir,

Kindly be informed that my sister receiving unwanted vulgar SMS message from above mentioned Air tel mobile number.

She is using Etisalat, Dubai, U.A.E Mobile which is in my name. The mobile number is[protected].

Person concerned sending photo’s and images through Whats app using above mobile Number.

Kindly find the person and take appropriate action.

My contact details are : Stany D’Souza, Mobile No.[protected] /[protected].

Proper actions is anticipated as later it may cause unwanted issues.

Thanking you in anticipation.
Stany
Dubai, U.A.E
25th January 2014.
my email id: [protected]@emirates.net.ae

I am mailing on behalf of my father who took a prepaid number of Airtel from a local dealer. It was his second number,
The number was [protected]. After 3 days of activation and recharging for 200 rupees, the number was suddenly disconnected without any information from the company.

We went to Airtel hub in Salt lake CC1, Kolkata to ask the reason, we were told that my father has 9 connections in his name and thats why his number was deleted from the system and his money seized. It was told that it is the rule of the company that the number would be never activated and money never returned to customer.

We were not only angry but also surprised as my father just hold 2 numbers.

After requesting to them they found that my father had these connections in his name without his knowledge.

It was a fraud case where someone had photocopied his id proof and and made multiple photographs by his single photo and took so many numbers in his name.

We gave the application for deletion of those numbers. It was told that these numbers would be deleted from the system within 3 working days. but to my surprise the numbers are still active and they are switched off and not deleted.

Moreover on numerous requests and written emails and written hardcopy letters, my dad's original number was never activated and it was rudely told that it is companys right to seize the money.

ISNT THE WHOLE INCIDENT A RIDICULOUS GAME??

what is the criteria a giant telecom like Airtel uses in issuing and activating the numbers. Why should a innocent person's money be seized and number not activated without his any mistake in the whole matter.

Why do Airtel dont take verification from the residential address without which it doesnt give connection also?

Why do people fake the docs and have the courage to issue numbers in someones name?

The numbers that were fraudently taken are as follows:

[protected] Perhaps Deleted
[protected] still not deleted
[protected] still not deleted
[protected] still not deleted
[protected] still not deleted
[protected] still not deleted
[protected] still not deleted
[protected] still not deleted

The number which the company has deleted belongs to the actual owner of the submitted documents:

[protected]


I have used very mild language in the complaint however I wish to reveal more about the loopholes.

Can I expect justice in this Modi Era???????????????

Reference Broadband connection -[protected]
No. Customer Name Complaint/Request/Query Description Current
Status Logged
Date Closure/
Expected Date Reference
SR (if any)
OT[protected] T O BABU I was disconnected connection on 12th March, 2014 also i deposited Rs. 1000/- dues on 18th March. Since 12th March I am not using the Broadband connection allocated to me. Now asking Rs. 1250/ outstanding. When the connection discontinued Why this payment? Closed May 16, 2014 18:51 May 17, 2014 12:33 OT[protected]

Reference
No. Customer Name Complaint/Request/Query Description Current
Status Logged
Date Closure/
Expected Date Reference
SR (if any)
LB[protected] T O BABU Since 12th Mar, 14 I am not using the above connection because I had shifted my home to another place I intimated your office on 11th Mar, 14 regarding my House shifting. I paid my dues Rs.1000/- on 18th March, 14. Now my account out standing showing Rs. 1911/- every month it is increasing. Open May 20, 2014 15:50 OT[protected]


Reference
No. Customer Name Complaint/Request/Query Description Current
Status Logged
Date Closure/
Expected Date Reference
SR (if any)
LB[protected] T O BABU Since 12th Mar, 14 I am not using the above connection because I had shifted my home to another place I intimated your office on 11th Mar, 14 regarding my House shifting. I paid my dues Rs.1000/- on 18th March, 14. Now my account out standing showing Rs. 1911/- every month it is increasing. Closed May 20, 2014 15:50 May 22, 2014 10:02 LB[protected]

above account already closed on 22nd May, 14. While I received a call threatened to deposit dues while I not using this connection and paid all dues during March- 14. Now I am using 4G of yours.Telephone call harassment cannot tolerable. Airtel asking for immediate settlement with out using their product.

( T O BABU)
Mob.[protected]

Sir,

Your early action in the regard is highly appreciated

With regards.

( T O Babu )
[protected]

hope it should be in favour

The incident:

I received a call from [protected], today 12th of August 2014, at 13.15 IST. The caller claimed to be a lawyer acting on behalf of Airtel India. The reason he called me - an old acquaintance from my hometown (somewhere I don't live anymore) had used my name and number as reference when he had booked a number for Airtel. The acquaintance had access to an Airtel number this individual who called mentioned to me. Said individual also mentioned that the acquaintance had an outstanding bill of 6000 INR and would be blacklisted if the amount wasnt paid immediately, and legal action would be taken against him. The individual also mentioned had he had done a check of the call history on my mobile number (which is an add-on connection in someone else's name, from Vodafone India) and found that on 3 occasions in the last 1 year calls had been made to my number from my acquaintance's phone number. The individual also mentioned that once my acquaintance is blacklisted I could also possibly be blacklisted.

The complaint:

1. I was unaware of my status as a reference till this date. I was not, at any point of time, intimated by Airtel India, my acquaintance and/or the individual who contacted me regarding this. How, if the process has been initiated without my knowledge and/or consent, am I, in any possible way, responsible for this. At the very least I would expect Airtel India to conduct a verification before entering my name and number as a reference.

2. Why, if I am not in any way connected to this, am I being threatened with blacklisting, that too from an individual who claims to be employed by a network I don't subscribe to.

3. On whose authority have my call logs and transcripts been obtained and scrutinised. I have not received any request for the same and have not authorised/or consented to such an act. This is a direct breach of my privacy without cause/ adequate reason for the same.

On my part, once contacted, I have given to the individual the contact of the person he claimed to be looking for.

Given the circumstances I can only consider this an act of harassment, and if this proceeds any further, I will be forced to take it up with the Consumer Courts and/or take legal action.

Below are the details:

My name - Mouli Bardhan
My current location - Bangalore, India

My acquaintance's name - Rajroop Bhaduri
My acquaintance's current phone number - [protected]
Location - Unknown

I had a post paid airtel mobile Sim for which I had called the customer care and requested a suspension.
The customer care never raised a request and did not provide a request number. After four months of follow up and contacting the nodal officer the number was suspended. But the torture began after that, during the delay period rental were generated and harassment calls were on a daily basis. No logic works with airtel goons ! They then filed a case on you and force you to pay. The delay in customer care services is to ensure airtel has the pleasure of harassing customers!

Dear sir,

1st upon I introduce my self,

Name : Rajesh Bogul
M.No. : [protected]
Lining at : Nagpur.

Complaint : Received call from Airtel female representative M.No. [protected] on 11:24 A.M. and she talk in recovery language, for the no. [protected] own by some Mr. Akhilesh Pramod. She informed me that I have taken some time of guarantee for his payment, I told them I don't know this person and when I have taken the guarantee, Have I signed any documents or given any confirmation for the same.

on this she told If Mr. Akhilesh not paid the Bill she will Shut down by Connection and creat inconvenience for the service availment.

I wish to register the complaint for the service provider M/s Bharti Airtel Ltd. and The person who talk with me and harrassh me in very domination and not acceptable language when I am not a Defaulter.

Requested to register the complaint.


Bogul Rajesh
[protected]

Airtel — Collection Agencies Misbehaviour

Hi,



This is with regards to the Airtel mobile nos [protected] and [protected].



I have been a dissatisfied customer of Airtel since a very long time now, and that is the main reason that I have stopped using Airtel.



I had been using these nos for the past 5-6 months and the services have been pathetic.



I have been pestered by your Collection agents since the time my bill got due and you kept calling up everyday chasing for payment.



Today a relative of mine received a call from some Advocate stating that due to non payment, my case would be sent to court.



I am appalled that for a measly 2000 rupees, you people can take me to court...!



I had told earlier that I can pay a minimal amount every month to clear my dues but you people are not ready to accept that.



I had asked for a settlement amount as well, but then again you have not come back to me on that point as well.



I am utterly disgusted with the services rendered by you to your customer which has resulted in cancellation of my connections with you.



Hope that you can get this sorted out ASAP.



Regards

Jagjeet Singh

airtel provides useless and worst service also wrong billing being done always
one of the very worst service provider in india i hate airtel one of the leading fraud company in growing telecom industry.

the dt.is-19/06/2012, time-07:09, pm.thoru messege body name is AD-AIRNIF.sum rs.20., with out any riquest or priscripsion.

AIRTEL DISH TV SERVICE — IMPROPER SERVICE

Sir
Sub: error code 06
Customer Id[protected]
Address D.K Bhatt
Block no7, type 3,
Kendranchal, Jam tower Road,
Rajkot pin 360001
Cell [protected]
Second contact no[protected]R)
Sir
it has come to my knowledge from Mr.Ashoksinh that due to disconnection application send by some one error code 06 received to my TV set but fact is that I have not sent any request for the discontinuation of your service . I am annual subscriber I had also purchased set up box HD of Airtel with a faith that you will provide me best service but you will see from your record that due to non availability set up box with your local dealer my earlier complain for non availibity of sound was pending for seven days yester day (10/06/2012) it resolved but to day date 11/06/2011 from 9.00 pm code06 received for all channel except 100 and 999 I tried my best to contact [protected] approximate 15 times but no one responded my call up to 45 minutes at 10.45 pm mr Ashoksinh has taken my call and given guidance for email to reconnect your service so I had requested by mal for the same on 11/06/2010 at night but till date problem in unresolved so I contact your customer care division on dated 12/06/2011 explain in detail regarding situation and concern officer has ensured me to solved the problem at the earliest but till to time problem is continue ,so I further humbly request you to continue my connection at the earliest as I am an annual subscriber of AIRTEL and wish for genuine service from your side and request you to assure me to recouped a loss of delay in service as per provision, pl don’t give an opportunity for any complain from my side waiting for the earliest service to solve code 06 problem
Have a nice time
D K Bhatt

Airtel — Landline and Broadband not working for 15 days

I'm really really frustated with Airtel now. For the past several weeks, my airtel landline [protected] has not been working and inspite of several calls and rasing requests twice, nothing seems to have moved. The response I get every time is that there is a technical problem from the exchange. I fail to understand, how serious is this "technical problem" which is taking weeks to get resolved.
Also, the call center guys have assured me 3 times in the past 3 days that it will be resolved within 24 hours. But nothing happens.

My work is getting hampered which largely depends on broadband.

I had got my MTNL broadband disconnected to take airtel, thinking that the service would be good, but I am highly disappointed.

Anmol
91-[protected]

Airtel Broadband — Broadband Not Working from 15 Days

Hi,

I have an airtel LandLine number for 1 Year. I removed by BSNL connection to go for Airtel Broadband with LandLine number[protected].

They raised a request on Decempber 18 with request number 40986614 which they closed after two days without resolving the issue.

I spoke to a Customer rep called Aravind who spoke to a Person on the field called SUraj and said the issue would get resolved in a few days with a new request number 41012270.

The issue still persists after 15 Days in spite of repeated calling to the customer care after speaking to Two Team Leaders Mahalakshmi and Aravaind and trying to speak to a guy named Anil whose Mobile number they have sying he is a team lead on the field but he never picks the call.

I guess if they dont resolve as promised today i should cancel all my airtel connections including my mobile.

Hemanth Kumar

+91-[protected]

Airtel Broadband — Internet Not working from 15 days

This is Anup Dogra, my internet is not working from last 15days, i also
register a complaint for the same on the same day. The complaint number is
43007338, but till now i have not received any resolution for the same. I am
facing lot of trouble without internet, may i know the reason of this
inconvenience and who will responsible for this.

I really don't know but my internet has to be up and running by the end of
today, otherwise i will be no longer your customer, i will discontinue this
horrible service.

Name- Anup Dogra
Airtel number - [protected]

Airtel broadband internet — Internet is not working for last 3 days

Hi,

Since Sunday morning, my Airtel broadband internet connection is not working.

Sunday, I log a complaint in customer service and representative told me that some outage is going on.

Post lunch, I got a call from Airtel technical department (from [protected]). Technical department confirms that there is no outage.

Now, I don't know who is correct... customer service agent or technical department.

On Sunday, one engineer visited to my place. He checked & confirm that the number allocated to me has been changed by some other number.

Immediately, he called to the technical department for this. Technical department confirms that this issue will be resolved just within few minutes.

But, till now, Tuesday evening, issue is not resolved.

Everyday, I'm calling customer service, but, customer service agents are not aware about anything about the status. No resolution provided by customer service.

He simply says that he need to log new complaint and internet may work from tomorrow. (Again, he was not sure for tomorrow as well)

Now, three days passed. Internet is not working. I called to the technical department (from which I got call on Sunday) at least 20 times. But, it is not yet resolved. Every time I got same answer that they will call me after 5 minutes. But, I never got a call.

I don't know what to do now. I've already send an email to nodal.[protected]@airtel.in

Broadband Land Line number[protected] | Service Request Number[protected]

Can anybody suggest me what to do now?

Thanks,

Puneet Kalra

Airtel Broadband — not working broadband since 10 days

hi i rajat sharma #151 sector11 panchkula iam very frustrated due to your poor service my broadband is not working since last 10 days. i can call many numbers given by your executive but they dn't pik the call. plzzz do the needfull


thnks.
rajat sharma

Internet complaint of Broadband Connection — Internet connection is not working from 15 days

Respected Sir,
I have been using the MTNL Internet(broadband) for eight month and found that the Internet speed is very slow & Internet is not working from 15 days, I took the unlimited broadband combo plan of 512Kbps but unfortunately Internet is not working from 15 days and i called 1504 several times but no response. and when I try to open any site the window screen showed Internet cant displayed I have called in many time about this problem but there is no response from MTNL. my number is 25051359
I think MTNL is not taking its customers seriously.

Thanks & Regards
Guru Prakash Sharma
[protected]

I have exactly similar experience with Airtel. My broadband phone number is [protected]. My DSL has suddenly stopped working (This is the third time this is happening in the last 3 months) I have complained on August 7, 2012 morning. They sent a wrong person(as they always do whenever i complain) to my house. That person told he cannot resolve the issue and said that another person will come within 2 hours. From that day I have been calling to customer care thrice a day and they always give me a promise that the problem will be resolved within 3-4 hours. I have not even recieved a single callback from any airtel executive.This is the worst response that I have seen till now in my life. Customers are just for these big companies. Even if they lose a customer, they still have many to fall back. I wish as a common man I can do something about it.

Airtel.in — Not disconnecting the broadband connection

Dear Consumer Forum,

I am Sanjeeev Yadav, I had broadband connection of airtel([protected]) in Bangalore. I am requesting them to disconnect the same since last one month. I personally gone to their customer care centre(Date 30/12/2010), mailed to them(Date 13/01/2011 09:54:48 AM), called to their relationship manager(Date 12/1/2011) but there is no response. This is not the 1st time they are doing so but same thig they did with me in pune also(BroadBand connection no [protected]) . I have mail chain for the same. They keep silent on closing the connection and after few month start asking for payment. Please register my complaint.


Thanks
Sanjeev Yadav

DEAR AIRTEL PEOPLE DUE TO YOURS KIND NESS MY LAND LINE NO43709382 IS NOT WORKING SINCE[protected] AND MY COMPLIAN IS PENDIND SINCE 21- 2- 11. DESPITE GIVING REMINDERS NO ONE IS INTERSTED IN SOLVING THE PRODLEM .SO SIR YOU ARE REQUESTED TO PLEASE DISCONECT MY CONECTION FOR NO [protected]
WITH LOT OF THANHS ... NAVAL AHUJA

ISM BANGALORE INSTITUTE IS A FRAUD INSTITUTE...

Number One Fraud Institute in India, I see this Institute from past 10 yrs, they looting the money from students... they will tell all lies only, ... Please don't Join there...again #one Fraud...

DIRECTOR MR. LOGANATHAN & JAYANTHI are # 1 frauds. They are husband & wife, they are cheating people in India, they have put in Jail...cheated the students of Hyderabad and Bangalore. They are still continuing to cheating.

In our batch almost 20 numbers, NO body satisfied their training...

LOGANATHAN: He don't anything and other staff's also don't know any thing... not even like you guys...

Pleasee don't Join there...

i get 20 Message and 14 airtel services everyday.Are these co. jocking with me. As a student in IIT ,i recived so many importent call and Message from abrod. PLease see that matter.

i won a draw
i am mahesh i am receaved a messege from [protected]@live.com, thats the messege is u won aGBP200, 000.00 in the 2009 shell international mobile draw.

Hi, I have received a message from AD54321, which says....Thanks for using subnobad subscription service from Airtel. You have been charged Rs. 15. Join Gamesclup at http://gclub.in

Now, I don know as to what it means? Can you guys Help me?
Mob: No. [protected]

i got a message to my no [protected] from BA-PROMO. your mobile no has won 500.000us dollars in 2010 guinness mobile promo uk for payment contact dr. maxwell via email [protected]@gmail.com i think it is frod messages given by network connection airtel & others plz get enquery of this person jai hind my name is mujahid pasha

respected sir,

my name is nageswararao, i got a message from BA-PROMO & the matter in that message is " ur mobile numer has won 500, 000us dollars in 2010 guinness mobile promo uk for payment, contact dr. maxwell via email [protected]@gmail.com."plz tell it is true or false & how to contact to get this money &my name is NAGESWARARAO.TUMPALA
address is dr no:13/449, gueist house back side patimedha GUDIVADA pin code no:521301.my mobile numbers is [protected], plz send msg to myphone or send email to my email, my email address is "[protected]@gmail.com."
thank u

respected sir

my name is zahid ulla khan i got a message from BA-AWARD & the matter in that message is, YOUR MOBILE NO.HAS WON 500, 000 00$ dollars in 2010 GUINNESS INTERNA AWARD PROMOTION UK. FOR PAYMENT, CONTACT DR.MAXWELL VIA EMAIL: [protected]@gmail.com plz tell how to contact to get this money.
my contact number is [protected] plz send message to my phone

Sir my no is [protected] i have recharged for free message pack but i could not sent the messages still...

dear sir
i santosh kumar singh got a message from "GUINNESS" AWARD that your gsm no. has won 500, 000USD$ in 2011 UK GUINNESS AWARD your full details to
yo DR. MAXWELL VIA EMAIL: [protected]@gmail.com ([protected]).
tell me it is true or fake message as soon as possible.
my contact email is "[protected]@gmail.com" & mob no. is [protected].

sir
this is to inform you that after activating Do not disturb on my airtel m.no.[protected] on 11/2/12,I am still receiving sms from the airtel.
Please do the needful and oblige.
Harsh Dhawan

sir, a sum of 36 has been debited from my account today without my permission. pls return the amount my account as i dont want to renew the sms option for this month.


a.c.ranjith ( [protected])

Hello sir/madam,
I'm using airtel network...
Urgently i need all the details about my complete transaction of my number ( that is message history, call history, their number with time) on 13.4.2012
because my important message was not sent... but i sent it.. now they are not believing me sir....
so i need message history sir.....
How could i get those.... My number is [protected]...
could you please help me to find..... my mail id is [protected]@gmail.com
please its very urgent

AirTel — Incoming/Outgoing calls deactivated

Dear sir/Madam , I m using airtel prepaid no [protected]. On 27 th december i had received a sms to submit my address proof and a photo at Airtel centre and the same day my incoming and outgoing calls have been deactivated.I have submitte my photo and address proof at Sector -18 Noida Airtel centre on 28th december but my sim is not activated again . I have done a lots of follow ups with customer care, nodal office and air tel service centre but nobody is giving proper response

Airtel — deactivation of incoming and outgoing call

I am having mobile with Airtel prepaid connection having no.[protected]. From 18th of October'08 airtel has discoonected my incoming and outging call because of some mismatch between my documents and my statement regarding the documents. Even after submitting(on[protected] the necessary correct documents I am yet to get my mobile activated for incoming and outging call. There is a total unprofessional attitude from airtel bhubaneswar office and the connection provider([protected]) which causes untold misery for me as I am totally disconnected from outside world during this very important festive season. Please help me out.

AirTel — incoming & outgoing deactivated

hi
This is kamalesh, airtel no ([protected]), number is deactivated only for not submitted proper documents.I have submitted photo copy of my pan card, driving license and company id card as proof with NRI declaration form too for address proof.This is my second aritel number, even for the first i faced the same issue .No address verification is done, no airtel executed contacted me for verification.
When i contact the customer care they take up the complaint and no responce from them even after 72 hrs.

Now my incomming and outgoing calls are barred,
This is my first airtel no [protected], same issue with it .so i dropped it and bought new sim from other vendor .

AIRTEL provides the worst customer service and even the customer care service too.

WORST service provider in INDIA..

AirTel — deactivate outgoing call

i bought air tel chip on feb/7/2009
.gave them every info with phone @[protected].got couple of time recharge local for 100, 220, 220 couple of time+ long distance for 550 ruppe.
today they r telling me we haven't received your application,
my company owner told me he sent all the infp write away.
customer department r telling me we sent u msm for not receiving apllication. i never received any msm.asked when u sent, told me don't know, how come y don't know when u sent msm, u sould have any proof for sending me any kind of msm.
how come they sent me msm and they don't have any proof in ther system for not receiving any application.
what the bull is it in INDIA,
i can CALL INTERNATIONAL TO MY WIFE IN CANADA AND RECEIVE LOCAL AND INTERNATIONAL CALL FROM CANADA.
HOW COME I CANNOT MAKE CALL TO LOCAL AND INTERNATIONAL.
EITHER REFUND MY MONEY U HAVE FOR LONG DISTANCE.

Airtel — Outgoing Deactivated

I have a airtel mobile no. [protected] (Delhi circle). I requested for change in the billing address . The airtel people wanted to verify the new address.

The airtel executive didnt come to the new address instead he went to the old address to get it verified. He has written negative verification.

Why he is verifying at the old address, he should come to the new address to get the verification. My Outgoing has been deactivated since 10 days and no one is listening.

Pls look into it asap.

Rgds

Ved Prakash
[protected]

Alternative number : [protected]

sir
i have airtel mobile no [protected] (ujjain sircle) pri ped sim and life time
but my sim is deactivated

pls look in my complaint

HI

Airtel — Deactivation of my outgoing calls

My Airtel No.is [protected]. From today morning onwards outgoing calls from number has been deactivated asking for my documentary proof. The automatic voice message says that i have to submit within 3 days and my outgoing calls will be activated in 2 Hours. Till now it has not been activated. Due to this i couldnt make any calls and i am loosing my important commitments. From the year 2005 myself and my family members were airtel customers.
And nowadays often the amount has been deducted without any reasons. This makes us irritated and we all were forced to quit airtel. And above all the Airtel is only network which deduct amount for contacting customer care. Dear Airtel, presently your service is very poor and not satisfactory.

Airtel should improve its service

Dear sir,

Till time no one reply me or receiving calls from your end.i have lost my important calls last two days pls dothe activate my number ([protected]) as early as possible.

My present contact No :[protected].

Regards,
Ch.Bhanu Prasad.

Dear sir,

My complaint is submitted in www.airtel.in/airtelpresence. still no one can reply me now what to do Please suggest me ? My complaint No Below mentioned.


Thank you!

Your request has been acknowledged. Your reference no. is PR[protected].

We will get back to you in 2 working days.Please provide this reference No. for any future correspondence related to this enquiry.

I have submitted a form to convert from relaince to airtel on 30th january.Reliance has disconnected my connection and Airtel yet has not activated my connection.

i have done phone no potability from IDEA ([protected]) to AIRTEL . it has to be done in 5-6 days but after 7
days the outgoing call is not started till date
CAN ANYBODY PLZZ TELL WHATS THE PROBLEM
HELP AS SOON AS POSSIBLE
thank u

After MNP the Airtel has become the worst mobile operator of India. I would advise all Airtel users to port out before it is too late

just go & screm @ the airtel store where you have given ur application, they'll fix it in no time

sir
i have applied for number portability from aitel to docomo on 4 th march 2011.. from the day i applied i got continues calls from airtel asking me to state the reasons ..

i have told all issues im facing ..now airtel has rejected my request on the basis of legal reasons with out intimating the reason for the same ..

when airtel is not giving the freedom to shift to number portability whats the use of passing this regulation ..
i strongly oppose this and ecpecting you to take action against network providers who forcefully making them to stay with them ...

expecting speedy feedback from you..
thanking u
rahul madire

yes even im facing the same problem ...airtel not allowing customer to change, , , , ,

i agree with you..!! Airtel sucks i am facing the same problem with airtel i have also asked for portibility

Dear All
I have a mobile connection for the past 5 years with Airtel. For the pathetic service of Airtel. I have requested for portablility of my number. I went to Aircel and submitted my documents along with Porting code. But after 2 days i received a message from aircel stating that Airtel is rejected your request. After 2 weeks again i went to BSNL and i have paid Rs. 300 for Postpaid connection with number portability of my same number. But once again airtel has rejected my query. When i contacted Airtel they were not responding me properly. I hate Airtel. If anyone can help me how to file a case against Airtel. Please kindly help me out to leave airtel immediately.

My mobile number is [protected].

Regards // V. Senthilkumar

Hi...I'm Regular User Of Bharti Airtel
Few Months Ago 27th March 2010
I Purchase A Number [protected] @ 35,000
Without Any Type Of Discount...
Right Now Mobile Number Portability
Came To India So I Want To Go For
Better Serviecs In Vodafone & I'ad Submitted
All Dcuments Too.
But After 10 Days I'ad Got D Message From Vodafone
" Hello ! Your Porting Request AG227547 dated 25Mar11 has been rejected by your current operator due to There are subsisting contractual obligation from the Subscriber agreement. Pls contact your current Operator for further details. "
Plz Help Me Out Of This...

My number is [protected]I have been requesting airtel people to port out my number from their service and switch over to tata docomo. I have sent a message and received the UPC code also. Purposely this poeple are sending the wrong UPC code to tata docomo, because of which the switch over is hung. I have complaint a couple of times, the customer care is asking again to repeat the same procedure which i have done twice and thrice. I really do not know that whether this is a problem of aitel or tata docomo. Kindly resolve it as early as possible or i will bring this issue to all media.

R /sir
I am Pankaj kumar from Hisar ( Haryana). My mobile no. is [protected]. Presently i am cust of reliance GSM. but now i want to change the service provider . I want to change my services in AIRTEL,
so i apply a connection in airtel office Hisar , he get all mandatory documents from me and said ur no. would be port in airtel after 10 days . but after 15 days i call him and asking about porting he repled me that your porting code is wrong . i again gave him a new porting code . after done all that still today my number is not port in airtel . so i request to you please provide me a better solution or returned my documents.

Thanks & regards,
Pankaj
[protected]

I have changed my network from Vodafone to Airtel by number portability scheme.. After 4 days, my vodafone network is disconnected and my request has been approved by airtel.And So while i started to using my Airtel SIM, I am having the big issue.. I couldnt recharge my number and if any one call me, they are notified that 'Wrong number'. I also couldnt call to anybody using that SIM...I mean, No incoming calls and out going calls..Even icouldnt recharge..But i am receiving SMS..

To
The Manager
AIRTEL
Hyderabad Region

Dear Sir,

This is to inform you that i am changed my network from bsnl to airtel with this number [protected] and i am submitted the documents on this month 10/05/2011 but till the SIM Card is not working whenever i place the SIM on my mobile is show "SIM CARD REGISTRATION FAILED" massage. I am already completed to the customer care department but they are not responding correctly..so please solve this problem immediately.

this is my alternative number
[protected]

Your team and your customer care employees are vest fellows because they not not talking responsibility about the customer. if any customer giving complaint about the their problem the they giving answer like this

-->We are not responsible the number is not work you can take new number.

--->We don't have such type of options you goto other Airtel show room

--->We can not solve this you can go to head office.

--->That section person not available you can come ofter 2 hours or after 2 days..

---->If any complaint is given from any airtel number then next time that number will not connect to customer care...

like this answers cumming from your employees then why do i call to customer care or why can i visit customer relationship center...


I am giving one idea to you and your company that is shutdown your company and take one cloth and put it into water then place it into your face then take a deep sleep...

its good idea why cant you follow

Hi

This is to inform you that I tried to change my connection from Airtel to docomo because of excessive charging by Airtel. Thats why I sent a msg PORT<mobile no> to 1900 as it was suggested in the docomo official website. But everytime I sent a msg it replied to me saying the format is incorrect and everytime I sent a message, I was charged at the rate of 50 paise. Then I searched in the internet and found that Airtel never sends the PORT number because it does not want its customers to shift to other service providers.Even the customer care executive did not help me in this regard. Please help me regarding this.

Rergards,
Anupam

Resp. sir,, i have applied for number portability from Airtel to Reliance telecom,, its been in process from last month and my number still get ported to my desired network that is reliance telecom.. airtel customer service called me several time and i refused them to continue in Airtel but still further process has been held by the Airtel services..
please do the needful for the above said.
thnk u

My mobile no is [protected] I want to switch airtel to vodafone. But due to airtel feedback contractual agreement you cant switch other network

Bharti Airtel — number portability

i requested for the port of my mobile no. [protected] Airtel to BSNL by sending a message on 1900 number dated[protected]. at this date i cleared all the dues pending toward s airtel i paidRs 115 in excess to what the bill outstanding was threre. till date 21.5.2011 my number has not been ported out to bsnl . when i ask airtel about this they say we have done all the things but when i ask bsnl they say air tel has not allowes to prt out your mob. number . what should i do please ?

Only request is to adhere the SLAs given to clients. Also, train your customer support to get the best from them. Also find out methods of calculating their number of disconnections that you have during such escalation calls. That will Improve Airtel further more.

Hello, How much time still you need, you need 6 months to resolve. Till now I have raised complaint 4 times in 5 months but no reply, and now you are telling still need time.

Hopless service.

Shortage of balance disconnect the connection day before yesterday
but i recharge 420 Rs but still not getting signal
My costumer ID [protected]