Airtel Complaints & Reviews

AIRTEL DIGITAL TV — Unable to View the channels

Cutomer ID:[protected]
well i have a free subscription period untill jan 2010,as per the offer ,but they are wrongly deducting Suscription fee amount from my account .Customer care did not have any idea whats going on.they are escaping from my Questions and hung up the calls .I went to the relationship center they also sent me with some not working contact numbers of nodal Offices.

AIRTEL DIGITAL TV — unable to view channels

i am unable to view most of the bengali channels ,colors and also lifestyle channels.have filed a complain on 1st sept but till date nobody has attended it.also got uncooperative response from customer care.also my daily subcription is being deducted insipte of me noting the customer care.
kindly see to the matter urgently.

customer id--[protected]

Its true for airtel they are day decoits

Airtel prepaid mobile — Annoying SMS from AT-SYCRKT

Hi,
My mobile number is[protected]. I'm receiving around 30 to 40 annoying SMS from AT-SYCRKT everyday. This is really irritating when i have not subscribed to this service. Please stop sending such messages immediately.

Thanks.

even im facing same problem since 2-3 months. atlets 30-50 SMS im getting in which i have not interested.
if they are not unscribing in 1 week i'm planing to change service provider.

my Conatct #[protected]

AirTel — Airtel ignorance

I'm using my current airtel prepaid simcard since two years , on 19th of march 2010 i sent MO to 56123 and got an sms reply '' dear customer your earlier request is in process please try after some '' i contact customer for a solution but didn't help i waited 10 days , the same reply again and again please help with this

Cont No. [protected]

Hi Rakesh,

Yes my issue was addressed and resolved.The question is after how many days and after how many phone calls was it resolved?
Airtel have grown to global level and has complete range of products and services but to get a small issue resolved I literally have to fight with you all.
After 1 months of continuous fight with all you contact center people it was never resolved.But when I wrote the issue to UTV fight back program the issue was immediately addressed.Shameless management people from airtel.You have to hear from press people to get small issue resolved.Cant you resolve it when you guys hear it from me directly.

One of the worst customer service providers are AIRTEL there have so ad's about how big they business is expanding but when it comes to serving customers there are the worst. Worst are the people who work for the company have no answers to queries and not ready to take any Ownership just believe in passing the blame very conveniently. I had taken a new connection and was told that it would be activated within 4 hours by the dealer since it was friday i gave it some time but when it was not done on saturday i had called the company and was told by the associate that it takes 24 working hours and since that time is not yet passed to wait untill that time frame.

Having waited for 24 working hours as of monday and no phone being activated, i called up customer care again and was told to wait before a complaint could be raised. Pathetic service being driven away rather then taking the blame and working on a resolution. Since i was leaving on a vacation i wanted the phone activated to carry it along with me. Called again and raised the complain was told that it would resolved with 48 working hours, still thought since i would be travellling when i actually arrive the phone would be activated by then. Called customer care again and asked for a supervisor who was fit for nothing Ms Sunitha rani, she spoke worse then the house keeping people that work at my office. No responsibilty no ownership nothing typical goverment working indian service. All that she asked me to do was wait untill the service failure would be resolved. She promised me a call back from her supervisor its been 15 days now and am still waiting.
The phone got finally activated on the last day of my return to hyderabad, i was left without a phone for my entire stay, i had to wait in queues to make a call to my loved ones back home. Not only was taking the new connection purpose failed, on top of it i was made huge promises from people who could not fulfill them. All that the airtel people have is huge attitude and nothing else. If this was nt india there would be paying millions in lawsuits filed against them. Yesterday adding more spice to the entire saga is when another rep calls up and states that the phone was activated the very next day after the documents were submitted, wonder then why am making this complaint and taking this matter further. Again Kiran had no answers just kept saying sorry and promised a call back from the supervisor all empty promises from people who are fit for nothing getting paid just like that.

I am a customer of Airtel since last four years. I have changed my job and moved to a new location but I was using the same mobile no. After setteling down in the city I went to Airtel asking them to give me a post paid local sim. I was shocked to see that they said SIM can not be given to me as I do not have a permanent local address. I belong to punjab and I can not get a post paid SIM in UP. The way things have been briefed to me was shocking and I wonder how this type of company becomes the biggest in industry.

I purchased a new connection from Apco (Mr. Dinesh [protected]), and given all my details like ration card and PAN card. I was given a new number after 2 days [protected] and the number was activated after 3 days. I used the service for 5 days and after that outgoing was deactivated and later both the incoming and out going was stopped. I had made several attempt to contact Airtel office 121 they are not giving satisfactory reply. Later on Friday 31/07/2009 I went to Airtel office Peninsula Park where I again submitted my ID proof like PAN Card and Ratio Card Zerox to Ms Shweta. They confirmed that within 48 Hours the services will start. Till now my number is inactive what should I do. Please help me.

I Have visited the Airtel office thrice -
Day one 30/07/2009 I was told to fill the form again and bring zerox and photo.
Day two 31/07/2009 I filled the form and give the zerox copy to Shweta.
Day Three 03/08/2009 I went to airtel office and waited for 1 and half hour and left as nobody were ready to attend me.

I Want to say that Airtel service is horrible and nobody should opt for such horrible service. Even the 121 service on Airtel you are made to call 10 ~ 15times.

Regards,
Sharan
[protected]

I purchased a new connection from Apco (Mr. Dinesh [protected]), and given all my details like ration card and PAN card. I was given a new number after 2 days [protected] and the number was activated after 3 days. I used the service for 5 days and after that outgoing was deactivated and later both the incoming and out going was stopped. I had made several attempt to contact Airtel office 121 they are not giving satisfactory reply. Later on Friday 31/07/2009 I went to Airtel office Peninsula Park where I again submitted my ID proof like PAN Card and Ratio Card Zerox to Ms Shweta. They confirmed that within 48 Hours the services will start. Till now my number is inactive what should I do. Please help me.

I Have visited the Airtel office thrice -
Day one 30/07/2009 I was told to fill the form again and bring zerox and photo.
Day two 31/07/2009 I filled the form and give the zerox copy to Shweta.
Day Three 03/08/2009 I went to airtel office and waited for 1 and half hour and left as nobody were ready to attend me.

I Want to say that Airtel service is horrible and nobody should opt for such horrible service. Even the 121 service on Airtel you are made to call 10 ~ 15times.

Regards,
Sharan Poojari
Mobile - [protected]

I purchased a new connection from Apco (Mr. Dinesh [protected]), and given all my details like ration card and PAN card. I was given a new number after 2 days [protected] and the number was activated after 3 days. I used the service for 5 days and after that outgoing was deactivated and later both the incoming and out going was stopped. I had made several attempt to contact Airtel office 121 they are not giving satisfactory reply. Later on Friday 31/07/2009 I went to Airtel office Peninsula Park where I again submitted my ID proof like PAN Card and Ratio Card Zerox to Ms Shweta. They confirmed that within 48 Hours the services will start. Till now my number is inactive what should I do. Please help me.

Regards,
Sharan Poojari
Mobile - [protected]
[protected]@nerolac.com

Dear sir,
I am applying new connection for airtel landling and broadband. i submitted from your sales representive MR. SHIV KUMAR MOB- [protected] dated : 07.09.2010. and he ( Shiv kumar) say your connection is install dated 8.09.2010.but shiv kumar is not pick my phone i call regular.My connection is not install.
DEEPAK KUMAR,
[protected]

Hello sir,
My name is deepak kumar . i am applying new connection for airtel broadband. mr shiv kumar is airtel representive. i am application submitted in 08 sep 2010. but till date connection is not install. i know airtel is best services but till date airtel is most fraud company.
i am submitted legal action.

I needed Internet Connection at my place on urgent basis so as to handle my international clients from home. I requested AIRTEL executive to visit me to collect money and documents from me so that I can get AIRTEL Broadband service at home situated at Gyan Khand Indirapuram, Ghaziabad

I have paid 999 rupees for new Airtel broadband connection request number 280593 on 12th October 2011. The person collecting documents promised that broadband will be installed and start in 2 days. Its been 6 days and I have not received any connection. When I try the office numbers they dont pickup calls. I am looking for refund of the money paid. This is worst service provider.

Even I had applied for a new broadband connection in the same way, which was supposed to be given in 2 days. Today is the fourth day and I haven't got the connection yet. When I had enquired about this, I found that I will get the connection only by 20th Oct. Disgusting..…

dear sir

i apply for new postpaid connection and my new no is [protected] and my ca f[protected] my coresspondence address h no b6/67 chotta saipur sodal rd near kalimata mandir jalandhar punjab the airtel verfication officer in my address he is negative report to send for against my as airtel office and my payment is not refund 250 and their situtated is sodal road silver plaza market jalandhar punjab

I have purchased a new SIM from branch of Airtel at Noida sector 18. They have charged Rupees 250 on Saturday 25. Till today no activities has been taken from them & they are not making any response. Name of the Employee who have offered me service is Mr. Kamal & his mobile no. is [protected].

I wants to solve this issue & hard action should be taken.

Thank You for your response. The deducted amount has been credited back to my account. I greatly appreciate your assistance.

Regards,
Ganesh Singh
Hyderabad.

Hi,
My number is [protected]. Please deactivate airtel radio service and credit back 30 Rs.

-Raghavendra Naik

bapas kr do bs, , balance, ,

I am not able to use 3g services from past few days even after having proper balance. i have called the customer care N number of times and they all have contradictory opinion. Today Morning only when i called one operator (YOGESH) told me Bakwas Mat karo and he was very rude in talking. When will the services start? every time when i call they give me different answers, the system is in up gradation, it is already activated, call after 4 hours. how many times do i need to call for such trivial query? why cant you just activate 3g services so that i can easily use it. After the lapse of validity then you people going to activate it.

Airtel — 100 has been taken for no reason

Dear sir

I am so sad to write this complaint. today morning[28 dec.2011] i have got a message that you have charged 100 rupees for last call. to be sincere i havent called to anyone from my airtel mob no. my no is +[protected]. this sim is on international roaming.

if you dont mind will you please the details from 27.dec to 28.dec 2011. because i need to know why you charged 100 rupees from my credit. i do need to get back my amount soon. i am waiting for your sincere reply

regards

Sabir N A
+[protected]


Nb: please dont try to call me over indian mob no[its on roaming] instead of that you can use my london mob no +[protected]