Airtel Complaints & Reviews

It is very disgusting to say that , the Airtel service is the worst service i have ever experienced. I had initiated a request to mobile number portability. The executive said me that as soon as the other network sim gets deactivated airtel sim will get activated. But its been 10 days and still my Airtel sim is not activated. The number is my official number and its just a pain to be in this situation. Now i have got a new sim and keep telling everybody that this is my new number. I do not have any idea on what is happening with my request. Is this the respect Airtel shows to their customer???

My mobile no.is[protected], my complain no. is765451 dated May 04, 2012 regarding Internet package of Rs.98 for 4 Weeks which recharged on April 28, 2012. But activated from May 01, 2012 and surfing charges is also less from my a/c continuously, I contacted several time through customer care (198) but not given proper response..Pl. solve my problem.

this is dr jameer kamate,
i had taken a recharge voucher of rs-30 for my airtel card, but when i typed the pin as stated in the card, it said that the recharge pin is invalid, i tried it couple of times but all was in vain.
the pin no was[protected].
i am really sorry to say that airtel services are becoming bad to worst

Hello,

My Mobile no. [protected], the monthly sms pack for std & local sms's has been actiavted by Airtel automatically on 29th April 2012, for which i was charged Rs 95 but, it has been more 10 days i am not been able to send the sms at discounted rates and the regular sms charges have been deducted from by balance.

I have been calling to the airtel customer service for which they charge the customer and speak with them regarding the same but they don't respond to it and say that your problem will be sorted out, it has been almost 10 days i havn't recd. any response to my problem.

I want my sms packed to be reactivated once again as on today.

Thank u

sir,my my landline no.[protected] telephone handset not working oct.2011 timetotime compliant ccno.121or198 bellow compliant no.9447334 dt.28/11/11 c.no.10150594 dt.11/01/12 c.bno.11296392 dt.06/02/12 c.no.11990438 dt.21/2/12 not response my compliant or not change my telephone handset

To
The Head officer of Airtel
Sir/Madam,
Myself Nilesh Kalamkar and my mobile no is [protected](Prepaid connection). I am using this mobile from past 4 years, my all outgoing and incoming services are stopped. Whenever I called from the same number there is one recorded message says that I did not submitted necessary documents to the Airtel. I understand it is mandatory from the Government of India but as per my knowledge I had submitted all necessary documents when I bought this connection. I also underwent cross checking of these documents before couple of years.

At least they should have to informed me before stopping my connection.

There is already 180 Rs balance and i don't want to change the service from Prepaid to Postpaid I request you please resume my services or let me know what are the further action/escalation that i need to do for resuming the services.

Your obidently
Nilesh Kalamkar
[protected]

Ihave recharged mobile no [protected] withrRs 100/ through paytm.com. order no97155244/37155198 on 09/05/12 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id my money 200 rs has been added into paytm cash balance for paytm order no 37155091 and 37154849 and how to i can take back to my a/c or recharge in my mobile no [protected] tel me the solution as oon as possible

Dear Sir,

I am Ariel customer from last 7 years and recently moved to mumbai 2 months back and i have again selected Airtel as my cellular network as i was very happy with the service. I had no issue with Ariel till my last bill. But this month i have got bill for my postpaid no [protected] (Its my new no for Mumbai) is 4709.15 and when i saw the bill they have charged more than 4000 for the GPRS usage when i had taken connection that time i have clearly asked to enable 2G plan on my no which is 98 rupees per month. And i use to visit my data usage in my mobile and when i got my bill i checked it was just 550 mb around. And i called your customer care they told we have not activated 2G plan on your no we have given 200 MB complementary plan on your no for free and u have exceeded 200 mb so we have charge 10 paisa per 10 kb so you have to pay the amount. 12-15 days before my outgoing got barred saying that your credit limit is over again i called customer care they told you need to pay 2050 rupees to start your out going calls and when i asked they told we cannot tell why your usage is high just pay that after bill generation we will credit the amount to your account. I have not got any call from Airtel after taking connection as welcome call to explain the bill plan. I have written the complain to Mumbai nodal officer and they are not ready to reverse the amount. .Now they are Harassing me Please do the needful.

Regards,

Ravi

firstly,they deactivated my sim for some lame reason
secondly, if you are airtel subscriber be ready to get your balance deducted for no reason and if you honestly recharge then you will not be able to use it.
thirdly,if you recharge from there main website for any of their services your balance will be deducted but your airtel account will not be credited.

add to that there illiterate airtel relationship centres who dont know about the products there company offers.

Airtel is not the company it used to be,seriously pissed of with you.

unsubscribe desi tashan

De activate Desi Tashan

Dear Sir.

I have been subscribed tashan and weekly subscription portal by mistake Please unsubscribe Desi Tashan and weekly subscription services from my mobile no [protected]. i have dedected many time from my number [protected]. I every week time My 20 ,20 Rs.means 40/- RS. PER has been cut from my amount.

Thanks& Regards
SUNIL DHOBALE
Mob. [protected]

I have submitted an application to Bharati Airtel Limited agent exclusively for Rashtriya Ispat Nigam Limited/Visakhapatnam Steel Plant, Visakhapatnam (Sri Mahesh, his Mobile No.[protected]) to change airtel connection from corporate connection (Rashtriya Ispat Nigam Limited/Visakhapatnam Steel Plant) to my personal connection and also I opted plan change (rent Rs.199/-) in the 1st week of April, 2012, since I was retired from Rashtriya Ispat Nigam Limited/Visakhapatnam Steel Plant w.e.f. 31st March, 2012. So far the connection has not changed to my personal and my mobile [protected] connection also not changed to the opted plan (rent Rs.199/-). Sri Mahesh is not lefting his mobile ([protected]) even tried to speak with him several times. This you can find from my mobile calls. He is recklessly treating me. Summary of my complaint: 1. My mobile may kindly chage from corporate connection to personal. 2. My mobile connection shall change to opted one (rent Rs.199/-).

I had taken a unlimited SMS Pack for Rs. 99/- from Bharti Airtel Limited, Mumbai. It was told that it had a limit of 6000 SMS post which the SMS facility would be blocked, which is fair enough.

Bharti blocked my facility in April'12, for going above 6000 SMS, to my surprise however the bill for that month also contained SMS charges for SMSs that were exceeded by 200 per day.

I referred to their Appellate authority the notification from TRAI (reference: TRAI Notification F.No.341-3.2011-CA (QoS)), where it is explicitly mentioned that Pt 3.
"3. And whereas clause (k) of sub-regulation (2) of regulation 20 of the regulations provides that no Access Provider shall provide to any person, other than a telemarketer registered with the Authority, any tariff plan or SMS package in any form such as special recharge voucher, student pack, seasonal pack etc. permitting sending of more than one hundred SMS per day per SIM except on ‘blackout days’ and additional days as may be specified by the Authority by direction issued from time to time and all such SMS packages already provided to any such person shall not be renewed after their expiry;"- Only Exception being to telemarketers registered.

The appellate authority responded back saying, TRAI has directed in their notification dated Nov 1'2011, that this is not for postpaid subscribers and they are unable to share the notification with me. I cant understand, if TRAI notifications are public document, why cant they show me a rule which says the same.

I have also written to the Greivance dept of Government of India, awaiting their response.

Help me, if can !! Thanks.

Hi,

On 29th of April i converted my prepaid Sim to postpaid after i got call from some airtel guy, he said i ll be getting 500 MB of data usage free for every month,& only because of this reason i converted my sim to postpaid. Now after getting converted ,they telling me i ll get only 200 MB of data usage free that to only for one month.If i complaint them they tell we are sorry for this , we cant do anything & all.& now i should use this connection for 3 months it seems,I want to sue Airtel for this, they forcefully making me use their connection by telling false plans .Please take action ASAP.

[protected] this the no of the airtel office from which i took connection.

Dear Sir / Madam,
This is Narendran S V and my mobile no - [protected] . 'm a loyal customer for Airtel . I'm utilizing this accommodation for proximately 5 years.For the past one week i did'nt acquire the network coverage in my locality. I have dialed the customer care number - 198 but they did not respond me felicitously for the first time they hung the phone like anything, for the second time they made me wait for a longer time but then no one answered the call. With frustration 'm going to change the net work.

Then one more thing is that once i bought a recharge coupon of Rs.50/- lamentably it got wet due to that few numbers were expunged. Immediately i called the customer care number and i asked them to reveal the 16 digit no for that i have asked to trace that 16 digit number with the help of serial no or whatever its above that scratch pad. The only replication i got from the customer care is that we can not give the 16 digit number if you want to top up your mobile means you are obliged to buy a new card. Through that way i have lost Rs.50/-. Its not possible for everyone to keep the recharge coupon card safely there are a chances where we miss them. The money which we lose becomes a profit for the company and its the one way of cheating the public.

Hi,

Daily 2 rupees getting deducted from my airtel mobile balance for kannada movie mms2 subscription service from airtel. But i have never activated such service.Please help me deactivating all such services from my mobile. My mobile number - [protected].

Thanks,
Tamilselvan.C

my mobile no-[protected].i recharged a night pack on 30th april 2012.but till date it has not activated.i conveyed my problem to airtel customer care about 50 times from my no and 10 other airtel no.but everytime they didnot give me satisfaction answer and put my call in hold and cut it.after they blocked my no to contact with them. So kindly solve my problem.with regards.
Soumyapriyadarshi sahoo.

Dear sir / Mam
my Name is Rahul Sonpasare
I have purchase a Airtel Prepaid Sim Card mo.no [protected] (with document photo,photo id, address proof) before 5 year & from last 5 year sim servise is normal , but since 7 may 12 airtel company without any intimation,sms, Call, my airtel sim card incoming & outgoing call has blocked,

i give this number to my client's, friend's , releative , from...

My name is Mohamed Haneef (Mobile: [protected]/[protected]). I have applied for the airtel broadband connection recently, paid the money and waiting for the broadband connection to be installed at my home from past 10 days.

I have been calling the Sales agent Mahesh (Mobile: [protected]) even since I have given my application and he has been giving some fake stories and not giving the correct status.

Many a times, the technician will call me and say he will in 1 hour to install a connection but he will never come.

Today I called Airtel Agent Magesh's phone, checking for the status. The representative in place of Mahesh was very abusive and shouted at me in a bad manner. (Why the [censored] do you keep calling me again and again he asks). I am completely dissatisfied with the service and more over the behaviour of the Airtel agent to the customer. Why would I even call him when I am not expecting a service from him? Is it not his duty to call and provide an update.

I have been a customer of Airtel from past 4 years and have enjoyed the service. Having such agents to represent such a noble company creates a bad image on the market leader.

I kindly request the concerned authourity to take the right action for the indecent behaviour of the representative.

With the ray of hope to get the service for the money paid,

Haneef
Mobile: [protected]

Hello,

Myself Aditi Aggarwal

I had AIRTEL BROADBAND CONNECTION till the month of Feb 2012. Then I had to shift from Bangalore.
That,s why I had applied for disconnection of the connection.

Within a week, AIRTEL people disconnected it.
And because of deactivation of my account, I was not able to pay the bill online.

A representative (engineer) from AIRTEL came to my place for collection of modem n wire.
He took the money from me (Rs.1101 , my billing amount for the month of Feb) , assuring me that he will close my account after payment.
His AIRTEL number is [protected]

After around one month, I received a call from AIRTEL number [protected], and the lady from another end was very rude to me.
She said that they are going to file a case against me for non-payment of dues. I didn't expect this kind of behavior form an AIRTEL representative.

Then those people gave me the number of Rajesh ([protected]) to contact him regarding my problem.
He assured me to solve my problem within 2 days.

Then again yesterday, I received the same call from AIRTEL.

This is not the way to treat the customers.
I have already done the payment and this is not the problem from myside.
People from AIRTEL harassing me a lot through these calls.

You can check my records.
Every-time , I have done the payment on time.
and now i have shifted from Bangalore and still i am facing lot of harassment.

Please help me in this case.
I will be very thankful to you

one year before Airtel is the best network, but now a days it's a worst network and customer care.
[protected] this is my number, they activate any SUBSCRIBE services and take amount, i called to customer care but no response, this is the last wARNING.
DEACTIVATE ALL SEBSCRIBE SEVICES
IF THEY ACTIVATE ANY SERVICES THEIR OWN, I WILL GIVE COMPLAINT ON COURT