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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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S
sam42
from Pune, Maharashtra
Oct 3, 2011
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Address: Pune, Maharashtra

Airtel is not providing NOC without any reason for my numbers [protected] and [protected].
I sent an email to [protected]@in.airtel.com and called customer care, but they refused. I have also visited AirTel relationship centre Aundh, Pune. They refused me and said that we do not have authority to give you the NOC letter. People at relationship centre do not even interested to talk to me.
I have already paid my bill amount in advance.
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    C
    ck_ckalia
    Oct 3, 2011
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    Address: Delhi

    SIR: IN MY MOBILE THEBIGFATFREESTORE SERVICE IS ACTIVATED UNKNOWINGLY I WANT TO DEACTIVATE I CALL TO AIRTEL CUSTOMER CARE REGARDING THIS TO DEACTIVATE BUT THEY DIDN'T DEACTIVATE YET I RECEIVED SMS FROM AD 54321 LIKE THIS YOU HAVE BEEB RENEWES FOR THEBIGFATFREE SUBSCRIPTION SERVICE FROM AIRTELL. YOU VE BEEN CHARGED RS:5. LATEST GAMES http:/gclub.IN BROWSING @ 10P/10KB. I KINDLY REQUEST YOU SIR PLEASE DEACTIVATE / UNSUBSCRIBE THIS SERVICE TO MY MOBILE NUMBER [protected] AND STOP SENDING SUCH SMS HEREAFTER
    THINAKING YOU
    please unsubscribe thebigfatfreestore service from my mobile no [protected]

    ThebigfatfreeStore — ThebigfatfreeStore service deactivation

    I didnt subscribe for this. ThebigfatfreeStore service they are deducting ma 5 Rs daily without any teason.... Really its wiered... Plz deactivate it or tell me process to deactivate it......
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      Nilesh15@
      from Pune, Maharashtra
      Oct 3, 2011
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      Address: Pune, Maharashtra

      It has been very very bad experience with Airtel Customer Service with me. I want to change my service provider & go with docomo. I tried 3 times for MNP & get PORT numbers. But every time I got call from airtel. I was promised to be given a WIN CUG 149 Plan activated on my 2 Airtel mobile numbers [protected] & [protected] time (within 4th Sept'11 to 3 Oct'11), however the promise was not kept yet. Mrs.Rashmi, Mr. Nitesh was given promises to me. They said according to Win CUG 149 Plan- Airtel to Other Mobile .30 paise per minute. But when i check airtel website about that Win CUG 149 plan, nowhere that type of plan occured. Pls I am requested them to resolve this issue as early as posible. However, there has been no resolution given.

      Hope, through this I may be able to reach the higher authorities and get what I wanted.

      Thanks,
      Nilesh
      Aug 13, 2020
      Complaint marked as Resolved 
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        M
        Madhusudan2011
        from Bengaluru, Karnataka
        Oct 3, 2011
        Resolved
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        Address: Bangalore, Karnataka

        To Airtel

        For nearly the past 2 months, I have been struggling with frequent Wifi disconnection issue at my place. It was installed by Vijay who represented AirTel/Beetel who was in a hurry and did not give any specific details and also failed to get me the voucher while he got away with the modem that I had earlier (as he replaced it with Beetel 450TC1). When I initially placed a request to convert the physical connection to WiFi, Aritel did assign that job to Srikanth who closed the request the very same evening without even turning up after 10 days. When queried about the delay with Airtel, this incident was brought to my notice and they sent Vijay for installation who collected Rs. 1500/- without providing the voucher and vanished with the modem that I was using. It was told to me that Airtel will have the records of when the instrument was installed and will act as a warranty should there be any complaints with the instrument. They sent multiple so-called engineers to check the issue here and it was once again Srikanth who was assigned the job and never turned up, but he did ensure to close the case as he did earlier. Then came Mudassir (who was understanding and helpful) who was unable to rectify the issue and stated that the problem is with the instrument itself. Since then, I have been struggling to catch hold of Airtel team (Raghavendra, the floor/team manager did promise to help and is unavailable now while Shivaranjini, the floor manager, refused to take responsibility here) who are now singing a different song altogether and are unwilling to take any responsibility here. I am also unable to get in touch with Vijay/Srikanth/Deepak (supposedly the Team Manager) as they are either not picking the calls or the mobile is switched off.

        Please help.

        Madhusudan
        (Contact details will be provided after getting a reply to this complaint from the concerned)
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          sushilkar
          from Bengaluru, Karnataka
          Oct 3, 2011
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          Address: Bangalore, Karnataka

          I have put request for MNP, Airtel has rejected it for no reason. When I am checking back with them they gave me multiple reason in the following order.

          1. First they sent a reject message saying that the PORTING CODE mismatch. Which is incorrect if anybody checks it.
          2. When I called they came up with second reason of not completing 90days. Executive Nataraj said, it is some day 90+ days, not 90 days accurate for all the time. I have ported out to Airtel on 2011 June 15 and porting back to my initial provider Vodafone on on after september 20th 2011.
          3. I showed them TRAI circular on MNP, now they changed there stand to a different argument. Started saying I had outstanding amount when porting request from Vodafone was received. I did not have any outstanding billed amount, All i had cleared. All i had unbilled amount which i can not clear unless it is billed. In a postpaid connection clearing unbilled amount is something live paying more amount than actual usage. My bill plan benefits wont get counted unless it is billed. When i did MNP from Vodafone, I had unbilled amount which I got cleared later after billing date.
          4. Now here is there next argument, I was in a CUG Plan of a corporate. Yes As per me I was, I know without moving to individual plan MNP is in not possible, so I raised a request on Airtel Customer Care(121) to put me into 149(least amount) plan on 2011 SEPTEMBER 20 by 8:00PM. Executive Maria took the request and she gave me a confirmation on the same saying that it would be done in another 4hours of time i.e (12AM).
          5. Now they say that the request did not complete of some unknown technical issues and they are holding me for another month. They also said Changing bill plan can not be taken from customer care. If that was the case, why did they take my request and gave me confirmation of plan change in next 4hours time.
          6. All irrelevant answers while asking details.


          Can any one tell me how to go with Department of Telecom/TRAI (Govt India) complaint on this.
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            Ravindranathrapaka
            from Pune, Maharashtra
            Oct 2, 2011
            Resolved
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            Address: Hyderabad, Andhra Pradesh

            SMS from AD-54321 without my knowledge and deducted 99/-

            Hi Airtel customer care,

            I got an SMS from AD-54321 saying "Thanks for downloading java game, and you have been charged 99/-".


            What I wonder is, I never sent any sms or link to activate this service.

            And also when sent sms stop to 121 i got message that no services are active in this mobile then how can they deducted 99/-

            I guess is this a new strategy to get more money from innocent customer

            I called customer service also, i didn't get correct answer

            this is second time i faced this problem earlier they deducted 10/- now increased to 99/-

            earlier also i cmplained customer care but till now no there is no rectification

            Please resolve this problem.
            My number: [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            Airtel — please stop SMS from ad-54321

            Sir,
            My mobile number is [protected].
            I am getting following message from AD-54321 on regular basis deducting Rs 3 by each time. I didn't ask for any such service and in spite of my repeated complaints, you people didn't do anything to stop that.

            "you have been renewed for mod_vod_of_day_airtelwithalt subscription from
            Airtel.You have been charged Rs 3. Join GamesClub at http://gclub.in".

            Please stop this thing. I am fed up of repeated complaints. Otherwise, I will be forced to change the service provider instead.

            Regards,
            Vikas Chouhan
            Dear Sir,

            My Mobile number is [protected] and i am also getting messages from Ad-54321 regarding 3 Rs deduction. I am not getting any way to stop this service. Please help me and stop such type of deduction automatically or at least give way to stop this service within the Message itself.

            I do not know how many people are suffering because of this unwanted services? And what will happen if they do know how to use internet?

            Regards
            Bhavesh Panwar
            Dear Airtel Customer Service Team (Rakesh Ranga)

            Again my account has been deducted by 99/-, what is this problem, i can't bear this torture276

            I already complained on 2nd earlier about deduction of 99/- please find the link below, i guess that problem solved and i have been credited with 99/- at 11.59am again by evening 9.15 pm they deducted 99/-from my account.

            Could you please tell me why Airtel is targeting my mobile ([protected]) for deducting the amount, when i never downloaded any games, i use mobile for only talking and email purpose i never used the mobile any other purpose.

            And also, Today total day im in meeting, i never touched my mobile from 11.45am till i have seen the second deduction sms for java game (which i never downloaded)

            I am facing same problem of deduction within 6 days, (first one on 2nd Oct and second one on 7th Oct)

            If there is some problem with Airtel system please correct it as early as possible, don't harass customers like this

            Earlier complaint link: http://www.consumercomplaints.in/complaints/airtel-hyderabad-hyderabad-andhra-pr...

            SMS 11.59am on 7th October, From AA-airtel: RsCREDT_VALUE has been credited to your Airtel mobile on ACT_DECT_DT. Dial *121*2# to check the balance and validity of your Prepaid Card

            But I got another sms at 9.15pm on 7th October, From AD-54321: Thanks for downloading Java Game from Airtel. You have been charged Rs 99

            When i checked my Airtel again 99 /- has been deducted again, i am getting frustrated with these Airtel services

            Please resolve this problem.
            My number: [protected]

            And also please stop all other services for this mobile except talking and internet, i earnestly request i can't take more head aches, otherwise let me know i will stop using Airtel for ever and tell my friends not use Airtel ever. If you want

            Again deducted 99/- without my knowledge - SMS from AD-54321
            Its third time in in 4 months,

            on 7th October at there was deduction of 99 for downloading java game, i never downloaded anything,

            I made complaint on 8th morning (SR-486832)

            i received another sms on 12th October that it is not possible to refund as i downloaded some najara java game (i don't know what game it is)

            again i called customer service to find the reason, they told to cancel all the active services by sending sms - MASALA CANCEL - surprising that when i sent i received another sms you are not currently active.

            that means this is Airtel's new strategy to increase the sales by cheating the customers. Mr Airtel if you are in money crunch just beg for charity but never cheat customer.

            if you cheat like this it effect your business totally (i don't know how you boast yourself that you are number one in customer service)

            O!!! I got it it is by providing unnecessary services to the customers and earning money and torturing customers by providing with this type of services, yes i do agree all these services, services only.

            i don't want this type of nonsense services for my mobile number ([protected]) and already requested for it and when i am sending sms to stop these type of services its telling its not actives but then i don't know how money is getting deducted

            I guess i need to go to consumer court and TRAI, as i have my mobile with me with no java games installed and i have other proofs also, Dear all other customers of Airtel please and consumercomplaints.in help me in the process of lodging the complaint against Airtel. its no for rs99 but its for mental torture they are giving to us.

            I guess it is our duty to make customers aware about this type nonsense facilities been given to customer forcibly.

            Every day hen some sms comes from Airtel, i Fear this time how much they will deduct in the name of some nonsense service

            Or I planed to shift to other mobile service providers, at least i will have peace of mind that nobody will deduct money without knowing by me.
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              H
              Harsh Vardhan Kabra
              from Noida, Uttar Pradesh
              Oct 2, 2011
              Resolved
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              Resolved

              Address: Delhi

              On 23rd Nov.2010 some Mr.Dharam Veer contacted me to install Airtel DTH connection at my home and gave me a DTH Connection Customer ID [protected] under Mega Pack. But this connection was given from a Dish of my tenant Mr. Shakeel Ahmed. He charged me Rs.1290/- but no receipt of money was given to me .In march 2011 they charged me Rs.400/- for shifting the Dish owing to no signal vide receipt no.92314 dtd.10.3.2011. On leaving my tenant Mr.Shakeel in 05/2011 when we contacted your dealer at Central Road,Bhogal,New Delhi, he advised us to give Rs.600/-to Shakeel and the same connection would be converted to you but ID WILL NOT CHANGE .We comply with the advised and gave Rs.600/- to Shakeel.On dtd.21.7.2011 they took away set-top box/remote etc.of Cutomer ID [protected]-001 of Mr.Shakeel vide receipt no.230399 dtd.21.7.2011.
              In July 2011 I received a message on my cell phone [protected] asking Rs.600/- for recharge I enquired /worte complaint through e-mail for aking Rs.600/- for recharge while just 20 days back I recgarge it by Rs.350/- as I am paying since installation, now they diconnected it and on complaint thier Engineer visited and asking Rs.400/- for setting dish antena to somewhere else to get proper signals. I also tried to install it but unable to find any transmission on my television.
              Kindly arrange to continue my services in my name and excess charges may please be adjusted in my future bills. If there is any signal probllem then my money should be returned to me alongwith balance as on date in my account to me.

              Yours faithfully

              Harsh Vardhan
              Customer ID [protected] -02(Airtel DTH Services).
              H.No.6,Bazar Lane Bhogal,Jungpura,New Delhi-110014
              Phone No.[protected],Cell No.[protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                G
                gamerrajan
                from Mumbai, Maharashtra
                Oct 2, 2011
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                Address: Bangalore, Karnataka

                I have been activated for friends and family package with out my notice. where Airtel is charging 1rs per day. In that package they added one number as my friend which unknown number to me ([protected]). I called the customer care they told me to call
                12141/ 5/3 [protected]/ 1 to deactivate the number and plan. But this IVR is not at all working. I called customer care again they started telling another process. which also not working. Please some one help me to deactivate this number. I dont want to lose 1Rs per day. my mobile number is [protected].
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                  Bharat Malik
                  from Noida, Uttar Pradesh
                  Oct 1, 2011
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                  Address: Uttar Pradesh

                  I have 5 airtel postpaid connections and am facing problem. Airtel Saharanpur head office name Pearl Communication (Relationship Center) send people for collecting bills for my all 5 numbers and i found them doing fruad in bills for examble they give me reciept of rupees 1500 as per the bills but they deposit 1450 rs. like this way they frauding sumwhere around 250 - 300 rupees per month sometime they used to come twice for same month bills bills. I caught them at the end of September and i did telephonic complain to 121 but 5 days has been passed but i did't get any responce from the company.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    R
                    Ram Kumar
                    from Vijayawada, Andhra Pradesh
                    Oct 1, 2011
                    Resolved
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                    Resolved

                    wrong calls

                    Address: Viluppuram, Tamil Nadu

                    I got the recycled SIM,because of that i'm receiving unwanted wrong calls in huge number.i hv consulted airtel via customer care but still i didn't got any resolution.. i need a solution please respond ......
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                    S
                    sahrawatrahul
                    from New Delhi, Delhi
                    Oct 1, 2011
                    Resolved
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                    Address: South Delhi, Delhi

                    Hi
                    I have a airtel corporate no [protected] of bill plan RA10 Cug 300, which was on 0 rental.
                    Today I got a sms stating that your plan has been revised now your monthly rental will be rs 199.
                    This is a clear cheating, first of all company had given 0 rental then after sometime they are charging 199
                    without any prior notification. Please look after this issue.

                    Thanks
                    Rahul Sahrawat
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    how much should I wait for your reply..because I am fed up with company fraud and cheating..
                    I got a call from airtel on 5th Oct 2011 and a airtel executive told me that your plan is not changed, but when I ask her to
                    check my account carefully, she told me that she will call me in 5 minutes, but till now I didn't get any call
                    whay a joke is this...?
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                      C
                      cppandya3877
                      from Ahmedabad, Gujarat
                      Oct 1, 2011
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                      Address: Gujarat

                      MY AIRTEL DIGITAL TV CUSTOMER ID IS [protected]
                      MY CONTACT NO. IS [protected]

                      COMPLAINT IS AS FOLLOWS
                      I GOT THREE MONTHS FREE ECONOMY FREE PACKAGE AT THE TIME OF
                      PURCHASE OF DIGITAL TV. WHICH IS EXPIRED ON[protected] SO
                      THAT I HAD RECHARGED WITH 175 AND GIVE THE REQUEST TO CHANGE
                      MY PACKAGE WITH VALUE SPORTS FROM[protected].BUT this effect
                      is given from[protected] and my free package channels is closed
                      so i will inform my vailidity of[protected] and give requet that
                      my package is change from[protected].
                      so my free package is started.But at[protected] my package is
                      not changed.When i call for that they told me that this package is
                      not changed for 1 month.
                      your senior Customer Executive Mr.Sameer told me that your package is changed
                      within 1 hour But my package is not changed.
                      Why should not give correct information by your customer executives.
                      please change my package to value sports as early as possible
                      and extend my validity on the basis of value sports
                      give me Favourable reply
                      my Mail id is [protected]@gmail.com
                      [protected]@yahoo.com
                      Airtel Digital Package was installed on 23/09/2012 (MAGNUM1M790). BEFORE INSTALLATION I TRIED MY BEST TO CHANGE PACKAGE TO MEGAPACK12M, BUT COULD NOT SUCCEED DESPITE MY E-MAILS TO AIRTEL AND REQUESTS TO CUSTOMER CARE. NOW THEY SAY YOU CAN CHANGE IT AFTER ONE MONTH AND I SAID O.K., BUT TAKE ADVANCE RIGHT NOW & COMMENCE NEW PACKAGE AFTER EXPIRY OF ONE MONTH. BUT THEY ARE UNABLE TO DO IT I DON'T KNOW WHAT IS THE PROBLEM WITH MY REQUEST. I THINK THE PERSONS AT THE CUSTOMER CARE ARE UNTRAINED & HIGHLY UNPROFESSIONAL AND THEY JUST TRY TO PASS ON THE BUCK.
                      MY CUSTOMER ID IS :[protected]
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                        S
                        SANJEEV GOYAL
                        from Surat, Gujarat
                        Oct 1, 2011
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                        Address: Ahmedabad, Gujarat

                        Sir, MY BROTHER RAJEEV GOYAL RESIDING AT AHMEDABAD & WORKING IN RAILWAYS. RAILWAY HAS GIVEN 1 CUG CONNECTION TOHIM. AFTER SOME TIME AIRTEL STAFF CAME TO HIM AND GIVE 1 SCHEME THAT 3 EXTRA CUG CONNECTION WILL BE GIVEN TO FOR UR FAMILY MEMBERS, WITHOUT ANY CHARGES,AND U CAN TALK IN ZONAL AREA FREE WITH ALL OTHER CUG PHONES,AND U WILL GET 25/- RS EXTRA FOR USING WITH OTHER PROVIDERS LIKE BSNL,IDEA .... BUT TODAY ON DATED 01/10/2011 , SUDDENLY 1 MESG COME AND TELL THAT YOUR PLAN CHANGED AND YOU WILL BE CHARGED 140/- PER MONTH FOR 1 CONNECTION.SIR ALL CUSTOMER HAD GIVEN THESE NOS TO THEIR WARDS OR FAMILY, NOW IT WILL BE VERY DIFFICULT TO CHANGE THE NUMBER AFTER EVERY 3 MONTHS. MY COMPLAIN IS THAT HOW CAN COMPANY CHANGE THE PLAN.THIS IS A CLEAR CHEATING,FIRST THEY MADE CUSTOMER & THEN CHARGE THE MONEY. IS THERE ANY RULE FOR THAT ? HOW CAN THEY CHANGE PLAN, THEY DIDN'T TELL US THAT THE SCHEME WILL FOR LIMITED PERIOD,THEY TOLD US, THAT U CAN KEEP THIS PLAN, TILL YOUR WISH. NOW THEY ARE DOING CHEATING, PL DO SOME NEEDFUL STEPS. IF ANY COMPANY DOING,THESE TYPE OF CHEATING , THEN THEIR LICENCE MUST BE WITHDRAWN. THANKING YOU, JAY ANNA...
                        anna ne kaha hai aisa inki office per jaakar dharnaa karo, aur company bandh karvao.
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                          J
                          Jitendra.N.Trivedi
                          from Rajkot, Gujarat
                          Oct 1, 2011
                          Resolved
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                          Resolved

                          Address: Rajkot, Gujarat

                          I HAD RECEIVED SMS FROM AD-AIRTELTV ON 06-09-11 REGARDING "REALIGN OF THE DISH" AFTER CONTACTING OF THEIR REPRESENTATIVE, BUT TILL DATE NOBODY HAS CONTACTED OR TURNED UP, THE PROBLEM IS HOW WE CAN LEAVE OUR PREMISES, AFTER HIS
                          CONTACT IF WE ARE OUT OF STATION, WHAT SHOULD WE DO? IN THIS REGARD WE REQUEST THE COMPANY TO FINALISE THE MATTER IMMEDIATELY AS NEARLY 1 MONTH WOULD BE OVER ON 06-10-11
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          IN THIS FAST MOVING TIME, THIS TYPE OF DELAY HAPPENS ONLY IN INDIA, NOW WE ARE

                          21ST CENTURY AND INDIA IS ALSO IN RACE OF OTHER COUNTRIES, SO IT IS EXPECTED

                          TO ATTEND THE CONPLAINTS IMMEDIATELY AND SATISFY THE CUSTOMERS IN ALL

                          RESPECTS, ESPECIALLY IN ELECTRONICS AND SATELITE AGE. HOPE THAT THIS

                          SUGGESTIONS WOULD BE WELCOMED.
                          After Compaint made On 01-10-11, my compaint to-wards "REALIGN" of dish it has been solved on date 03-10-11 and we apprecaite the immediate action taken by the authorised concerned for which we thank you very much.

                          Jitendra.N.Trivedi

                          Cell : +91-[protected]
                          Resi :[protected]
                          e-mail : [protected]@yahoo.com
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                            uday.jo
                            from Jabalpur, Madhya Pradesh
                            Oct 1, 2011
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh

                            I had a broadband connection from airtel which I discontinued two years back after paying all dues. But I kept getting calls from Airtel to pay my bills for the same number. After contacting relationship centre, one week back, I find that the number is still operational at a different address but under my credentials including Name, mobile number and email ID which is why I was still getting the mails and call from Airtel. I tried contacting the customer service but to of no avail, they say that the number or account number is not valid. The relationship centre guys tried but could not solve my problem. I tried contacting people at Airtel office in Indore but they are not available. I got calls from some advocate in Mumbai saying that a case has been filed against me for not paying bills which amounted to around 7500 INR. I hold an airtel mobile number also which has been with me for the last 4 years and never can anyone find any instance of me not paying my bills. I had always been very prompt at paying all my bills. This is classic case of identity theft that can happen to anyone. Also shows the negligence of Airtel at guarding the information of customer or verifying the addresses.
                            Can anyone help me??
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              M
                              mmkdrocker
                              from Chennai, Tamil Nadu
                              Sep 30, 2011
                              Resolved
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                              Resolved

                              Address: Andhra Pradesh

                              Hi!
                              This is Mohammed Mujahid Khan
                              from Hyderabad.
                              my airtel num is (+91 - [protected])

                              when i purchased a new airtel 2g simcard and activated of Rs.98/- Gprs plan i get 15-20 kbps insted of 30 kbps speed,
                              but after a month again i activated this plan I am getting average speed of 2-3 kbps instead of 30 kbps here.
                              i am using Nokia 6300 handset. The gprs speed is very poor. I complained customer care.
                              but these persons are just showing their blank faces and also doing nothing. Is this your services.
                              and i tried 3g also on this same number in sonyericssion k800i 3g handset in this 3g plan also i am getting 15-18 kpbs instead of 3.6 mbps
                              day by day the speed is decreasing.
                              there is a average grps speed in 2g is 30 kbps, and in 3g 3.6 kbps. then why you people giving 2-3 kbps in 2g and 15-18 kbps in 3g.


                              i hope you will solve my problem as soon as possible
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              how much time you people taking to solve a problem? i complained on 30 sep. 2011 but now the day is 4 oct. 2011.
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                                Sanjay Jain
                                from Bhopal, Madhya Pradesh
                                Sep 30, 2011
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                                Address: Sehore, Madhya Pradesh

                                From,
                                Asha gupta,
                                C-39-a narendra nagar colony near railway station
                                sehore[M.P.]


                                To,
                                Customer care,
                                airtel broadband,
                                Madhya Pradesh


                                sir,
                                my telephone no. is[protected].We have paid bill for six months under airtel half yearly broadband plan but still we got a bill to pay.We have paid the bill to airtel office sehore.My receipt no. is 347460 dated[protected].My mobile no. is [protected].so please update my payment

                                Your sincerely,
                                Asha gupta
                                +1 photos
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                                  manirajaa
                                  from Bengaluru, Karnataka
                                  Sep 30, 2011
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  hi this is manikandan

                                  AIRTEL customer support is very poor. they did not give a message when they change the booster plan. the always change the benefits of the plan. if they are change the benefits means they have to inform the customer. but they are not.

                                  before the plan is 39 with the benefit of 4000 local and national sms free and 0 talktime. that was the good plan. but now the plan is 52. 100 local/national sms per day.

                                  since they did not intimate the change of benefits for the plan 39. that is for 39 booster pack we can send only local sms.
                                  i lost my money rs.39.
                                  so very poor customer support.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    kaushal109
                                    from Kolkata, West Bengal
                                    Sep 30, 2011
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                                    Address: Bhagalpur, Bihar

                                    I am user of airtel mobile network.From last three months a service AIRTEL BLOG activates in auto without my knowladge and an amount of Rs 10 get deducted from balance amount.I talked to customer care service regarding said problem,they told me that i have activated this service but i never did it.Till now compny have incurred a loss of Rs 30 to me on monthly basis. I request you to take appropriate action against airtel so that in future nobody has to suffer because o[censored]nproffesional attitude.my mobile no is [protected]

                                    yours sincerely
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                                      naveenmgoel
                                      from Gurgaon, Haryana
                                      Sep 30, 2011
                                      Resolved
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                                      Resolved

                                      Address: West Delhi, Delhi

                                      i have made an request to PORT my connection on 20.07.2011 from AIRTEL to some other company. on 23.07.2011 airtel representative called me and requested me not to port any where.......he also offered some benefits to continue with the company but when i received my bill for August'2011 i was shocked to see that the commitments were fake and no benefit is given to me. i wrote an mail to [protected]@in.airtel.com but they are just wasting my time and their also....an absolutely new person is replying my mails and after every 3rd mail the new person is again asking the entire story from the beginning.

                                      i think this company is now expert in making fake commitments and they do not want to retain their existing customers..
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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