Airtel Complaints & Reviews

Dear Sir
My Name Is Gopal And My Calling No.[protected].Date 7/10/2011 Time 11:45 ko mere acount balence se 65 Rs Kat Liye Gaye. Jab Maine Is Samband Me 198 Costomer Care Ko Call Kiya To Mujhe Bataya Gaya Apne Java Games Dounload Kiye Hai Jab Ki Mere Mobile Per Aisa Koi Application Dounload Kiya Gaya Bo Log Balance Bapas Karane Ko Mana Kar Rahe Hai
So Please Help Me
Thanks & Regards
Gopal Rathaur
Auraiya Auraiya
[protected]
[protected]@Gmail.com

you are deducting my balence from 2 nov 2011 and contnue for cricket alert massage whitch is not activated by me
your custmere care executive is not available on line from 2 nov and contnue
i have tried 100 time on 10 nov 2011 but result is zero
i want to see you in consumer court
please contact me


devendra singh
m. no. [protected]
email - [protected]@gmail.com

Hello Sir,

Please send me Airtel Incoming & Outgoing call details for the month of Oct-2011 to Nov-2011

my no is [protected]


with regards

basava

(I Mohmmad Rashid Cont.No is [protected]) my Airtel connection No is- [protected] maine 30-Nov-2011 ko Rs 5/ ka internet pack activate kiya 50 MB.main many times internet pack use kar chuka hoo. but last time very-very bad exprience for me. i have checked 13.19 MB some thingh left blance in my account. maine ek 13.00MB some thingh ki file download ki. I was shocked. my balance is Debit in my A/c Rs 49. somethingh why?. pack expire hone k bad mere pass ko SMS nahi aya. or mera balance debit ho gaya.kyu. mane 30-Nov-2011 ko 11:50PM par maine call center 198 par bat ki par meri problem solve nahi hui. My request Reference No is CBDM[protected]. pls solve my problem as soon as possiable mera bebit balance credit kar do. other wise go to the highter Authority.

Thanking You.

Regards

Mohmmad Rashid
mobile no- [protected]
Email Id- mohd.[protected]@gmail.com

mera mobile no. [protected] hai maine 26.11.11 ko 60.00 rs ka balance karvaya tha unmese hum ne koi call kiya nahi he fir bhi hamara balance cut ho kar only 5.00 rs rah gaya he hum ne customer care me baat karne ke liye bahut try kiya lekin airtel ki itni kharab service he ke ham thak gaye lekin customer care me baat hi nahi hoti he aap jald hi is complaint ke bare me kuch kijiye varna hum airtel ke sim ko fad ke fenk denge aur jitne bhi aadmi milenge use hum ek hi salah denge ki koi bhi card lena lekin airtel jesi bakvas company ka card kabhi nahi lena aap ka hitechu B R RATHOD

My Number [protected]. I Had Already SMS .Bosster. But SMS Coast 75Paise Deducated. At the Same Time *123*8# Balance Rs.99/= .How Much SMS Balamce

My land-line no :[protected]

My land-line is not working but my broadband is working. Frequently i am facing this type of problem either with my landline or Broadband. Once in a month i have to find some time for making complaints like this. If it continues then i have to find better network provider. There is no point having this type of connection. Your response to customer is not good. It takes more than 2 days even for attending the complaints.
I am not able to even make complaints through my account login.

Hi,
my airtel number is[protected]..my landline is dead .no dialtone..colud you repair it ..


S.KALA,
No.10/2, S.M.NARAYANAN NAGAR 2ND STREET,
ANNA NAGAR WEST EXTN,
CHENNAI-600101.

Landline phone [protected] not working for more than amonth- No dial tone- Available at home from 6.30 pm to 8.30 am- e mail- [protected]@rediffmail.com and mobile-[protected]

Kindly attend urgently

Susheela Sridhara

LANDLINE ,BROADBAND NOT WORKING NO. [protected] mail id. [protected]@yahoo.com

Airtel Chandigarh — Landline not working since installation

The office landline 4018140 was nstalled some time back but never worked. Inspite of repeated reminders the blame game between the contractor and the service provider continues.
And now Airtel has given me the bill- though not a single call has been made.
I request the connection be removed and I can go back to my earlier provider BSNL whose services though dismal, were still better.
I wish this complaint will get me a call from Airtel Chandigarh.

My airtel landline is dead since 5 days.......my landline number is[protected].......

My address ishouse no. 3084/a sector 28-d chandigarh....So kindly take this under consideration and try to solve my problem a soon as possible.

regards,
varun joshi

The landline[protected] installed at Asian Agencies 123 Siyaganj,Indore(M.P.) not working since last 15 days.

My Landline No.[protected] is not working since 7th September 2011. I have made numerous complaints & there has been no response from Airtel except false assurances.

I request above number should be rectified without any further delay. I look forward to hearing from you and to a resolution of this problem.

Vikas Gupta
[protected]

sir its once again i am back for the same reasön why the service provider deducts amount even for telephonic voice i.e computerised voice message because again to i called airtel appellate authoity i.e., [protected] they deducted around 12rupee why the customer has to spend amount for thefault of the service provider. Why the TRAI people are not acting against this?

hello airtel dth any promblem contact [protected]
airtel kukatapally contact number [protected]

Airtel DTH — video failure

CON.NO.[protected] WAS TAKEN IN 2008.I OBSERVE SMALL PROBLEMS BUT SINCE LAST 3MONTHS I FOUND THAT CH. NO.282,288,297,630&697 ARE NOT APPEARING THAN I CONTACTED CUSTOMER-CARE THEY AVOIDED SAYING THIS OR THAT. WHEN I REPEATED AGAIN THEY HAVE STARTED TO DROP MY CALL.NOW WHEN THE PICTURE HANGED ON THE FIRST STAGE SHOWING THAT "CHANNELS ARE LOADING".ON 10/052012 THEY GIVEN ME COM. NO.18557626.I REMINDED THEM A NUMBER OF TIME.THEIR EXECUTIVE MR. ASHASH &MR.GARURAV CUT THE PHONE. I HAVE PAID THEM CONTRIBUTION UP TO 17/06/2013 HENCE I COULD NOT CHANGE THE SERVICE PROVIDER.
KINDLY LOOK INTO THE MATTER AND RESOLVE MY PROBLEM.

AirTel — Collections

I have not paid my postpais bill I told them I will pay my bill on 1 st They are clling numbers on my call list and scolding all of them if it continues i am going to Human rights

Kindly port out from Airtel

Attention:Mr Sunil Bharti Mittal (Chairman & MD), Sanjay Kapoor (CEO), K Srinivas (President), Krish Shankar (Executive Director Human Resources)

Hello,
I just want to confirm what is customer service as per you all, is it torturing your customer as well the people who have been contacting your customer on the given personal airtel mobile number, OR is it understanding your customer's concern when sincerely been informed to your authorities about the delay in payment due a medical emergency faced by customer in their home town.

Now the reason why i mentioned all this is because i have been receiving calls from airtel corporate collections dept with regards to my payment due for the number [protected]. I never wanted to default in the payment but i had no other choice this month. I was held up in a family medical emergency which required me to give my full attention towards it. I had sent an email to the concerned dept informing about the delay as i am waiting for the funds in my account which will be done by 1st of April. Despite of informing this, executives from airtel corporate collections dept has been calling my friends to whom i used to converse from the above mentioned number and have been threatening them stating they will disconnect their numbers as well and later i started getting calls from your so called hired executives stating "you should have cleared your dues in bangalore and not in kerala, you don't have any better job in kerala" these kind of rude statements were made against me by the executive who failed to answer my question about his name. This is heights of torture speaking to a lady over the phone so rudely. YOUR CONNECTION MIGHT BE ONE OF THE BEST IN THE WORLD BUT YOUR CUSTOMER SERVICE IS VERY VERY VERY VERY VERY PATHETIC. It's not customer service ... its torture service, its harassment service. I have my sick mother with me who had to listen to all the talks your corporate collections executive gave me over the phone which has hurt her real bad in this ill state of hers.

I never said that i will never make the payment and abscond, i have only asked for more time to make the payment and this is what i as a customer get for asking and requesting sincerely. Kindly trace the call made by your executive on the 17th of March 2012 between 7:45pm and 8pm and Kindly inform who ever that Smart guy is to behave himself properly when speaking to a lady and not to harass people calling them at odd hours and speaking about the payments.

If you raise this concern about how many of your customers are being ill-treated, Harassed, Tortured, i'm sure you' find a huge number of people raising the same concern. All i am asking is time till 1st week of April for the payment.

Disappointed Customer
[protected]
[protected]@gmail.com

Sir,
The worst company calls as AIRTEL They can give false commitment till you purchase their product. Once you purchase it They also gives any commitment Even They send me message to renew connection for 6 months minimum and they will give me One month free subscription but as soon as I have done that They plainly said that offer is for up gradation in package. and when I ask the lady to given me answer to my mail or in writing they haven't come back to me on that.

AGREE COMPLETELY...POST UR COMPLAINT ON ALL FORUMS, , FORM A GROUP IN FACEBOOK AND TWITTER...THEY WILL RESPOND TO UR COMPLAINT...

Hi this is Ganesh Datt Gaur,
I already have an airtel connection but asked for another one and for that I have made the payment online but Iam sorry to say its been more than a week but whenever I called up the customer care personal they transfer my call to there sales and marketing team and after telling them the problem they put the phone on hold and than later it gets disconnected, so its very embarrassing with the company like airtel, now Iam going to lodge a formal complain with the consumer court if they will not install my set within 2days.
I have booked my connection on 21st july `12, & spoken to so many persons like Ishan, Syed, Jyoti, Ayesha, Rajendera, Sushant, Santosh, Bahubali.S, Gurpreet, Ismail & Amit and so on they all are the names of the customer care plus sales and marketing team and today is 30th July but nothing have happened yet even nobody have following the problems.
Even I got the confirmation on my Transaction as well & the Transaction I.D is 25819968 for Rs. 1190/

I receive some unwanted sms mentioning Td ... Tz... and so on . My cell no is[protected]. Plz stop these sms i already complaint against that but still tha has not been resolved.

Airtel sms — win 1,000,000 GBP in ukcoca cola 2012 dr.moore

my name -ravindra kumar baria
my address- 6 saroj appatment mitra niwas coloney ratlam mp.
my no.-[protected]

I had been to Durgapur. When I came back to Bokaro(my original cell) I found my GPRS inactive. The customer care executive of airtel told me that the Mobile Office scheme (Rs.249 rental) was withdrawn and new Mobile Office Scheme of 30p/50KB usage scheme was active Accordingly I activated Mobile Office and 30p/50kb usage started being deducted from my prepaid account. Today (5/12/2008) all of a sudden airtel deducted Rs.249/- from my prepaid account. Means that they charged for usage and rental, both which is sheer breach of contract. - Asish

Please deactivate the i.mozook funclub in my mobile([protected])

Sir,
on 30th september, 2011 i recieved a text message from AD-54321 which read ''Thanks for downloading Java Game from Airtel. You have been charged Rs 40''. But i have never downloaded such game. The customer care members are also unable to give me any solution. Moreover, this has happened twice with me.
PLEASE CREDIT MY MONEY INTO MY ACCOUNT
AS EARLY AS POSSIBLE.
MY PHONE NUMBER IS [protected]
MY EMAIL ADDRESS IS ''evil.evilthings.[protected]@gmail.com''

to
sir
I want details outgoing and Received call This no [protected]
06-aug-2011 to 14-aug-2011 only four day
Email add... [protected]@gmail.com
place queries on

Dear sir/madam,

My airtel phone no.- [protected] . Whenever i recharge my account, from the main balance Rs.30 is being deducted unauthorizedly as "daily jokes" package.
So, Please stop this jokes package immediately as soon as possible.

Airtel is the biggest cheater...!

Get your connection disconnected and go for another service provider as I am suffering from same problem from last 1 month. Following up with them is wastage of time and money too.

ar

dear sir, i have applied for closing of my postpaid number [protected] . at the same time i have lost my sim. so i have blocked my number for non happening of misuse.i have cleared all my outstandings.but still bill is comming.so i request you again to close the number as soon as possible. thank you

very extra bill

please beware that downloading of games, wallpapers or any download for that matter is way of simply cheating the customer. as soon as you press download or connect they will deduct money from your balance. the website works and airtel work in collusion (otherwise how will amount from your airtel main balance will be deducted). also, if you have more balance, they will deduct more! never go do any download through their service message of links you find your mobile (eg ovi stores if you have nokia mobile).

Hi,
My airtel number is [protected]

Yesterday I suddenly received a sms on my mobile saying thanks for subscribing to all sports alert service
and they reduced my balance by Rs.35 and Rs.2/day
after complaints at 121, they r not stopping the service and
keep on cutting money from my balance. I m not satisfied
with dis service. Should I stop using airtel connection????
Please revert back with proper solution to this problem.

[protected]

i am roshan sharma, a very old customer of airtel since 1995, my mobile no is [protected], last month i have receive bill on 27.1.2012 and seen that in that bill you have charged blackberry charges, whereas i did not activated at all and you have adjusted also, again this month also today i receive the bill with same problem, like last bill you have again charge 150.75 + 15.89 (blackberry(bis)[protected]@299) date from 17.1.2012 to 1.2.2012, , you are advice to kindly redeem the amount without any delay.
thanking you,
Roshan Sharma
Crime Reporter

dear sir i have a sim [protected] i was that was not working pleas see

What the nonce people working in u r office.

I am Sushilkumar Lihitkar have using air tel post paid no. from last 3 to 4 year not facing any problem.but now few days before
i got new mobile no. but still its not activate.I got new no from pimpri office ( sukhwani campus) MR. raj has given new post paid mobile no. of plan 149 rental. Saturday 28/01/2012 I got new sim Mr. raj say it will activate on same day we waited for that, then i call him he say Monday i will do it he did but he activate different No. which was not my No. still i don't no my new No. of my mobile and still it is not activated.I calling him from last 2 days he is not picking the phone.

Is this kind of people have working in your office they do not have seance of work. Is this kind of work culture in your office they do not attend the customer. all Mindless people working in Airtel. I think I should have switch over to other cellular services

Dear Sir / Madam,

I was one of airtel Karnataka user for the past 10 years, my no is +91 [protected]. 6 months back I went to abroad for official work & I took my airtel sim with me & I am getting msgs +call now sudden my no got deactivated but still I am in abroad I sent a mail to customer care they replied me that your sim deactivated now we cannot active. can you tell me how to get my old same no?

My number [protected] was deactivated by airtel on 19th February without
any intimation. Upon inquiring they informed me that there was a problem
with my document verification, although I had submitted my documents
twice already. Still on the same day I submitted my documents for the
third time in airtel relationship center in konapanna agarahara,
bangalore. They promised me that number will be reactivated in 3 days.

Now the situation is, it has been 12 days and the number is still not
activated. I have called customer care, mailed to airtel, but to no
avail. And I get different answers every time. First of all the customer
care executives are not competent enough. In case they don't disconnect
the call, they are not able to give satisfactory response. Also reply
to my mail will always be the same, no matter what I inquire. Nobody can
tell that which document had problem in verification.

Most irritating thing happened when I reached out to the relationship
center where I submitted the document. They told me they sent my
documents 8 days after I submitted them because they were waiting for
back end approval. Previously I was told that once my document will
reach airtel they will enable my services. Here exactly opposite thing
is going on. The level of incompetency is unbelievable.

In case anybody from airtel taking this seriously I request to look into
the matter. I have sent mail to nodal officers as well, didn't even get
a reply. I completely lost trust in airtel and have already got new
number but still hoping that same number will be activated as it will
cause problems.

my bill did not sent on my address. mob-[protected]
add- Pawan kumar s/o Virender kumar
H.n-82, Vill-Noorpur Jhrasha, P.o-Badshahpur, Dist-Gurgaon (Haryana) Pin no[protected]

Dear Sir,

The hand set of my mobile No.[protected] was crashed on 10/02/2012 during accident. I was removed the sim immediately from my hand set and kept in my pocket. The amount balance in my accout was about Rs. 88/-. When I purchased new hand set and insert the sim on 28/03/2012 then check our account balance, I was shocked
to see the balance Rs. 2.95. I immediately contected to your help center diling 121, 6, 5, 1 the operator was informed me that you have activated ring tone on 13/02/2012 at about 12 hrs hence Rs.15 download charges plus
one month rent Rs.36 total Rs. 51/- was deducted and on 9/03/2012 again rent was deducted. I asked to operator to please give me the line of your superior authority, but there is response.

on 2nd april 2012, I again contacted then your operator register my complain and told me our Chief Executive will
contact on 4th april At 9.30 a.m.regarding your complaint.but about 10.30 a.m.there is no response.

Sir, When my sim was in pocket from 10th Feb2012 to 28th March2012, how your company was activated ring tone in my number and decuted my balances. This is not the first time I think this is 4th time when I am complaining. You can see on your computer how many time you have refunded the mony for such type of happnings

I therefore request you to kindly refund my full amount of ring tone charges and oblidge me.

For you kind information I have 10 sims of Airtel in my family and each sim recharges Rs.300/- to 400/- per month, if such types of happnings will continue I will compail to stop all the sim in future.

Please look into the matter and consider my request by refunding my deducted amont.

Thanking You,

Bashir Ahmad Ansari
Kymore, Distt Katni (M.P)

Dear Sir,

My data card no-[protected] the plan is 450. Speed of data card is very slow & showing as incoming data as 0.23 & out going data 0.34 not coming near offered speed, for 1 year informed to call center & done some changes in data card setting but in vain. This i doing for 1 year & using the Internet not fulfilling my usage. Monthly am paying 505/- without full use, even not able to download my mail. Please look into this since ISP is cheating the customer by lowest Internet speed & getting their monthly rents..what they said is 3G & now am getting is 2G. Same will work for 2 or 3 days of customer care complaints & this i experians for 1 year...

I had spend 1000/- for dangle so please help me to refund the amount that i will go other ISP or need good constant speed(little can differ but needs to work with this)

Thanking You,
Rajeev K, Chennai(TN)