Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2268

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yogeshraje
from Hyderabad, Telangana
Nov 1, 2011
Report
Copy

Address: Jalgaon, Maharashtra

Airtel Mobile

Respected Sir,

i am yogesh choudhari mo- [protected]

using airtel mobile from last 4 year from date 5/09/2007

also using GPRS from last 3 year. but on date 20/10/2011 while using GPRS Airtel deduct my main account balance about 330. one time deduction on date 20/10/2011 at 01.10 AM. i have a Active GPRS plan. and lot of data balance in my account.

I have to give complaint but c. care not understanding my problem. airtel call me yesterday on 30 and 31/10/2011 they told me to give total refund. but till today not coming any solution..

Airtel cheating me. and i am very much suffering.

yogesh choudhari

[protected]

[protected]

AirTel — ACCOUNT BALANCE CHARGED

SIR,
Iam rechargeed 30+10 for airtel mobile tv but my balance ha taken 15+10+10 for moble tv & internet, but they not subscribed properly, iam not recieving any inforation , I also complaint airtel custemor care but they not give me proper information, so please do need ful. my mobile no;-[protected]
Airtel Mobile

Requested Sir,

I am Sukumar Das. Mobile Number : [protected].

My DTH Lapu Sim Not Re-chage Mpin plz give me my DTH Lapu Sim Mpin...




Sukumar Das.
M-[protected].
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sankar narayan ghosh
    from Delhi, Delhi
    Nov 1, 2011
    Resolved
    Report
    Copy
    Resolved

    Address: Balasore, Odisha

    I am a pre paid customer of air tel since 4 yrs. My air tel pre-paid tel no. is [protected]. On 31 Oct 11 at about 17.50 hrs I received a phone call and i picked the call. The call was from air tel helo tunes and all of a sudden I got msg from AK 54888 that thank you for choosing hello tunes you have been charged for Rs.30 for 30 days. like this another sms for Rs 15 for 90 days. Total Rs 45/- has been deducted from my talk value.After receiving the sms I also came to know if you want to stop you can do it by dialing[protected]. Within second I dial to the aforesaid no and stop the service. But what is this. Without giving a moment and without selecting any dial tune how air tel is deducting Rs 45/- from my talk value. Sir , I am a faithful customer of air tel since 4 years. Donot cut my talk value without my fault. Pls refund my talk value immediately. I am sure you will help me. I am also sure I will be a part of Air tel world in my future days.
    Aug 13, 2020
    Complaint marked as Resolved 

    Airtel — regarding talk value

    There is complain regarding my Airtel mobile number [protected]. This number comes under Life Time Validity offer. It is working properly but whenever i want to recharge on this particular number with top up value then i have got less top up value as compare to another one life time always. I have already complaint two or thrice times but no any kind of response get from Airtel side yet.i don't know what is the problem behind it but most of time customer care executive spoke like "it will be solve within a 2-3 days". they every time ready to bluff with our faith. So sir please try to solve my problem...i 'll thankful for this kind of act...Ajit Kumar Singh
    Yes sir he is right they are doing like this always thye are thinking all Indians are fool thats why they are doing like this thye cheats my number [protected] also So, I request you to help me to solve this problem

    Airtel — talk value deduction

    Airtel is now indulged in the fraudulent activity as they are deducting my talk value without any activation or call. I am completely fed up with this company..Believe me this company is nothing but a fraud who suck the blood of the common man. I am changing my number but appealing all people to switch this brand ASAP to prevent fraud.....
    my airtel prepaid no., is [protected]. my port id no., is AT 181158. After request of my portability you are provided to me an offer. i.e., airtel to airtel 20p/minute .Airtel to other network 40p/m. But i have sent request to reduce the tariff as airtel to airtel 10p/minute and other network and landline 30p/minute.my reference request is CWRCH[protected]. you have not change my tariff plan yet. so i feel uneasy to continue with your network. IF you will not accept my request I AM READY TO GO TO ANOTHER NETWORK IMMEDIATELY. send me reply at the earliest.
    My airtel prepaid no is [protected]. In order to avail full talk time I use to recharge for Rs 333/- at a time. After making few calls I receive intimation for recharge. And soon I find all outgoing calls are barred. Reasons I did not know. For verification I recharged again for Rs 333/- and started recording the call time. Prior completing total talk time 40 minuits I received the same intimation and burred further out going calls. Finally I stopped further recharging and now planning to change the service provider
    .DS Chanda
    Helpful
    Found this helpful?
    5 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      emkishan
      Oct 31, 2011
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka

      Within days after taking the connection I got a call saying that SIM was not registered in my name and phone will be disconnected from next day. I bunked my office and rushed to the office and submitted my proof along with my friends
      After 2 days I get another call saying that my mobile will be disconnected because of the SIM being registered in my friends name. Again I had to call nodal officer and get into call for around 30 mins and finally resolved the issue (only temporarily)
      On friday (28th Oct) again my outgoing facility is barred. Reason a supposedly Televerification call came to my mobile (I did not receive anything as such) and I could not answer it and hence the phone connection will be terminated. I came to know of it at 7 PM on a Friday. I cannot call Nodal Officer or Appellate Officer as they are unavailable from then. Customer Care people are too arrogant and stubborn. I cannot opt for MNP also right now as my 3 months with Airtel is not yet done.
      I sent lots of mails to both appellate officer and nodal officer but in vain.
      Immediately after raising concern over consumer forum I get a reply from nowhere saying that they deeply regret the inconvenience caused rather than a solution to the problem.
      I deeply regret to say that Airtel's appellate officer also could not solve the issue rather they keep on telling about a HYPOTHETICAL TELEVERIFICATION call all time. But from the beginning I am telling the same that I did not get any call and you people least care of what I say is what I feel. From morning I only called to Airtel people and nobody even bothered to call me. Lately I came to know that my number is recycled. How can that happen?
      I asked about the refund of talktime..that also failed and when I asked about it the representative hung up the call. From the very beginning I did have terrible experience with Airtel Karnataka. The only reason why I hung up with Airtel until now was my number was not eligible for MNP yet. Now the hopes are completely lost as my number is supposed to completely barred. Very very pathetic customer care I guess. Never again I will go to Airtel!!
      Aug 13, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shrutiagrawal.21
        from Pune, Maharashtra
        Oct 31, 2011
        Resolved
        Report
        Copy
        Resolved

        Address: Nagpur, Maharashtra

        Hello, I currently have a "friendz" pre-paid plan on my Airtel SIM. I purchased this nearly one n a half years ago. Uptill now, as per the plan, I was having 200 free SMS and 1-p aitel calling local and 50p STD calling activated. But for the past one week I think Im being charged one rupee per SMS and one rupee per call.
        I would like to know whats happening here!
        My number is [protected], please contact me at shrutiagrawal.[protected]@gmail.com ASAP!
        Aug 13, 2020
        Complaint marked as Resolved 

        Airtel — FRIENDS TARIFF PLAN

        HELLO SIR ,
        I AM A USER OF AIRTEL FREINDS CARD , AS PER THE TARRIF PLAN THE DAILY CHARGES BEING DEDUCTED FOR MY AIRTEL CELL NO.[protected] HAS INCREASED FROM 50PS TO 1 RS. WHILE PURCHASING THE SIM IT WA MENTIONED THAT THE CHARGES WONT BE INCREASED.

        PLEASE DO THE NEED FULL
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          devilal2011
          from Chennai, Tamil Nadu
          Oct 31, 2011
          Resolved
          Report
          Copy
          Resolved

          Address: Tamil Nadu

          The Airtel Number [protected] has been disconnected without any reason or information the customer. Customer Service is pathetic and unable to reach any live person on the phone the IVR automatically disconnects the call.
          Aug 13, 2020
          Complaint marked as Resolved 
          I'm a professional in gurgaon and having a Airtel no. [protected] with me . On 23rd July my mobile network went off suddenly and when i contacted the customer care they said ' YOUR MOBILE NUMBER HAS BEEN PORTED ' due to which your mobile services have been disconnected. They neither logged any complaint for this. I kept on following for the whole day and nothing happened . When reached the airtel store in Sahara Mall; they said nothing can be done as it is weekend and its a holiday with the backend team.

          how can some mobile provider port the mobile no. of a customer wiothout his request or any information. With such a matter how can wwe trust the credibility of a company like airtel
          How can a service provider port a working mobile nu, ber without any request from the customer . Then they show such a blank face that they cant help for problem
          I have an airtel landline/dsl since 2005 but I have been having constant disturbance on my line. As these were not rectified, I bought an airtel sim card and gave as my verification details - a copy of my passport, my driving licence and airtel landline number. I also put an additional recharge of Rs 500. (mobile no [protected]) packed Nov 2011 - activated on 20.12.2011. Further, I got a verification call in which I verified all the details. A few days later, I found my number blocked and I was asked per mobile to verify my account, I did so but it was not actiivated. I called again and the lady started misbehaving and started asking me my 'marital details'. This is a sheer breech of privacy. Finally I got someone on the line who activated my calls.
          Yesterday suddenly my sim was blocked saying that it could not be verified. This is all the more absurd as I had earlier received a payment alert from airtel regarding my landline/dsl though I had not registered my number. Subsequently Icalled the customercare for mobiles but 3 times the phone was put down on me.

          Finally I called up several other numbers and got the following [protected] (nodal officer Vikrant Pandey. I spoke to a Mr Vijay who said the problem would be immediately rectified. He gave me a REF No: F[protected] and siad I should dial 46081111. I called there and gave them the Ref. They said they could do nothing and that I should call up yet another number [protected]. There I spoke to a Ms Nasim who said that the reason the verification had failed is that the number was to be in the name of a Sunita devi. Therefore I should resubmit my documents to the Relationship Centre and it would be immediately activated. I went to the Centre and the man started misbehaving and when I asked him for his name, he refused to give it. Furthermore he threatened me and told the others that they should make sure the problem was not rectified. He then said it was the fault of the dealer. I subsequently went to the dealer who showed and gave me back the form that had been filled in which clearly shows my name, my landline number and all my documents attested. No reason had been given by airtel as to why the papers were returned. This is pure cheating and a SCAM.

          I am simply disgusted for I have been a client with Airtel since 2005. Each and every bill has been paid on time.

          The landline and DSL service has completely deteriorated. The aspect of customercare constantly putting down the phone, giving me appointments on which their engineers will come is not met.

          As a professional, I have lost work time.

          As a professional woman, I have been abused and asked about my private life.

          As an old customer, I have been treated as dirt.
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            S Boominathan
            Oct 31, 2011
            Resolved
            Report
            Copy
            Resolved

            Address: Chennai, Tamil Nadu

            Dear Sir,

            1. This is to inform you that I am a Army person serving far away from my native. My wife have a BNSL Mob No (0.......40286). Last one month fake / ugly / unwanted SMS received from unknown person. I find it out this No is Airtel in Chennai circle. As satellite map shows that near the area of T.Kalatur, Thuraiyor, Veeramachanpatti & Kottampatti. His No [protected], Rank Engineer. I frequently called him, but did not answer the any incoming call.

            2. In view of the above, you are requested to give the exact details of the person or otherwise guide me How to complaint in Police/criminal section?. It is one more request you that, till finalize the case did not disclose matter anywhere. In this regard any information please contact my e-mail only (s.[protected]@gmail.com).

            3. Your co-operation is highly appreciated.

            with warm regards,

            S Boominathan.
            Aug 13, 2020
            Complaint marked as Resolved 
            lodge a complant in police /women help line no.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              imalf
              from Noida, Uttar Pradesh
              Oct 31, 2011
              Report
              Copy

              Address: Uttar Pradesh

              Dear Sir,
              I have taken an Airtel Broadband connection with IPTV and my Account Number with Airtel is[protected].

              I find that I can not view any sports channels which are normally free channels. When I try it says - UNORDERED CHANNEL.

              Please rectify this lacuna.
              Thanking you,
              Afraz Patel
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                krishnamvg
                from Gurgaon, Haryana
                Oct 31, 2011
                Resolved
                Report
                Copy
                Resolved

                Address: Durg, Chhattisgarh

                `I am not satisfied with the service provider Airtel mobile I am fed up with the automatic depletion of money from my account & after complaints I get the acknowledgement of complaint no Qrc[protected] ,complaint no:complaint No. COVWC[protected] but no action taken I would like to state I am discarding services provided by Airtel mobile and changing Service provider, & I am forwarding this case to Consumer Forum.
                L.I.G - 267,
                Padmanabhpur,
                Durg - 491001.
                Chhattisgarh.
                Cell: +91-[protected]
                Email:[protected]@yahoo.com/[protected]@gmail.com


                _____________________________________________
                From: M.V.G.Krishna [mailto:[protected]@yahoo.com]
                Sent: Monday, October 31, 2011 1:51 PM
                To: 'nodalofficer.[protected]@airtel.in'
                Cc: '[protected]@in.airtel.com'
                Subject: FW: Refund case [protected] Qrc[protected] ,complaint no:complaint No. COVWC[protected]


                Sir,
                These details of automatic depletion happened after getting mail for refunding mail was received these are dated The Last 5 Charges are :
                1. MP3FULSONG-Rs.99.00, 20/10/11, 05:08 PM
                2. HungamaClub-Rs.5.00, 20/10/11, 03:55 AM
                3. GPRS Rental-Rs.10.00, 19/10/11, 08:30 PM
                4. HungamaClub-Rs.5.00, 19/10/11, 02:45 AM
                5. HungamaClub-Rs.5.00, 18/10/11, 09:58 PM
                Dial *121# to Start or Stop services
                20/10/2011
                These are details dated 24/10/2011 The Last 5 Charges are : The Last 5 Charges are :
                1. MP3FULSONG-Rs.99.00, 28/10/11, 08:38 AM
                2. HungamaClub-Rs.5.00, 28/10/11, 03:39 AM
                3. GPRS Rental-Rs.10.00, 27/10/11, 09:11 PM
                4. HungamaClub-Rs.5.00, 27/10/11, 03:55 AM
                5. GPRS Rental-Rs.10.00, 26/10/11, 09:06 PM
                Dial *121# to Start or Stop services.
                Apart from this I had sent the automatic depletion dated 18/10/2011 & 21/10/2011 automatic depletion on the said date I am attaching mail I received from your office dated 27/10/2011 accepting that was automatic depletion under the complaint [|BAL|Qrc[protected] total of Rs.238.00.
                Hope to get a response from your end in favor.

                L.I.G - 267,
                Padmanabhpur,
                Durg - 491001.
                Chhattisgarh.
                Cell: +91-[protected]
                Email:[protected]@yahoo.com/[protected]@gmail.com

                From: M.V.G.Krishna [mailto:[protected]@yahoo.com]
                Sent: Friday, October 28, 2011 11:52 AM
                To: 'nodalofficer.[protected]@airtel.in'
                Cc: '[protected]@in.airtel.com'
                Subject: Refund case [protected]

                Sir,

                This is with reference to your mail dated 27 –oct-2011 contents of which are” Rs.238/- on your account towards the Value Added Services (VAS), as per your discrepancy towards the activation of services we are raising a request to address your concern.
                For your reference, the unique service request number is [protected]. Our team will contact you by 28/10/11 with an update on your concern”.

                Today I received an SMS giving details as follows
                The Last 5 Charges are :
                1. MP3FULSONG-Rs.99.00, 28/10/11, 08:38 AM
                2. HungamaClub-Rs.5.00, 28/10/11, 03:39 AM
                I have not any refund & 2day again deduction plz call back
                3. GPRS Rental-Rs.10.00, 27/10/11, 09:11 PM
                4. HungamaClub-Rs.5.00, 27/10/11, 03:55 AM
                5. GPRS Rental-Rs.10.00, 26/10/11, 09:06 PM
                Dial *121# to Start or Stop services.
                I am surprised & astonished that error is caused twice or thrice but this is not error but knowingly the Customer care, Technical assistance etc are making it happen regularly this may be transferring the amount into their accounts & they are using this amount to their or any of their own numbers for their personal use, I want that you to talk to me and expedite & also refund which amounts to Rs.500 to my account immediately today itself I want to know the amount refunded to me with all details. I am subscribed to unlimited plan @ Rs.10/per day excluding this deductions, what VAS deductions which happened since my last recharge under what headings depletion has been done every details of it mentioned I have all the details to cross check so I expect a fair transaction from you please call back & verify that all the automatic depletions have been refunded to my account or else I will be bound to change service provider & forward this to consumer forum, since I am very old customer subscriber of Airtel considering the long association with Airtel & the service provider I hope you will consider that no such actions to be taken. Awaiting for you to revert back telephonic or through mail.
                M.V.Krishna

                L.I.G - 267,
                Padmanabhpur,
                Durg - 491001.
                Chhattisgarh.
                Cell: +91-[protected]
                Email:[protected]@yahoo.com/[protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel — Start a service automatically

                My mobile number [protected].I never activated a service but automaticaly activated any service and customer excutive told me that it was my fault not airtel,sir pleas help me
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  krishnamurthy456
                  Oct 31, 2011
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Tumkur, Karnataka

                  My Mobile Number is [protected] airtel provider prepaid service 4 years i am using this Service 3 days back[protected] i find my cell outgoing barred i call to Airtel customer care he saying sir plz submit your ID Proof & photo then we activate your number i saying ok sir i will give to my dealer, next day i submit the ID Proof & photo[protected] after 2 days[protected] is not activate afternoon i tell my cell number problem to Airtel customer care he saying this number is recycled we can't activate your number, i tell how can u recycle my number without any information he saying sir hold the line i will connect to my manager plz ask her i tell ok the manager said i send 1 sms, your not replaying we recycle the number i telling i am not received any message from your side she telling no sir we are help less that's all

                  I think they are taking own Decision

                  My Opinion is before recycling call to responsible person

                  plz don't ignore & plz help me justice

                  i lose my number, business, customer, Friends, currency, my time, ID Proof

                  thanks
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    imgarg
                    from Jamshedpur, Jharkhand
                    Oct 31, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: South 24 Parganas, West Bengal

                    Dear Sir / Madam,


                    We are holding an Airtel Prepaid mobile connection with no. [protected] for over last one year.

                    Its been quite frustrating to deal with Airtel so far as in event of any assistance required or complaint to be registered we only have two contact nos. i.e. 121 or 198 which have no option to get the correct help as desired.

                    While dialling on both the nos. its impossible to reach to the correct person and even after trying more than 20-30 time, if fortunately we are able to reach some one, the customer care officer do not pay any attention to the complaint instead disconnects the line by giving some excuse or the other. Most of time customer care officer uses local language despite our repeated request to use English or Hindi as we do not understand the local language.

                    We have been regularly charging the prepaid connection and noticing that without using the phone even for day the balance keeps on reducing due to some pretext or the other, we recently discovered that due to some unwanted service called 'Hungama' the balance have been reducing on daily basis which was not even subscribed by us at any time.

                    We have made this request in past (when we were lucky to get connection to Airtel's helpline) many a times to remove our no. from any such subscription but till date the same have not been done and balance is being reduced forcefully without our consent for any such service.

                    Its almost impossible to reach any customer care officer in Airtel and frustrating to get the issues resolved of last many days despite hundreds of attempts.

                    We have recently subscribed to the 3G data plan worth Rs. 199 (given 500 MB of free data download), however are surprised to note that every time we connect to the 3G and use even a site like google or gmail our balance reduces whereas this was suppose to be free of cost till 500 MB data usages.

                    We get no update from airtel on data usages and are failing to understand how can 500 MB data be used only on first connection of 3G if it is so happened.

                    It seems to be complete cheating on Airtel's part to deduct user's balance without any reference to them and enable unwanted services on phone and deduct money.

                    After getting no response from any of the Airtel's contact nos. we are raising this as last and final complaint before filing a case in consumer court for intentional cheating and malpractices also violating the applicable TRAI guidelines.

                    Please do consider this seriously and respond within reasonable time.

                    For any query, please call us on our alternate no. [protected].

                    Regards
                    [protected][protected][protected][protected][protected][protected]
                    Ish Mohan Garg
                    Jan 2, 2017
                    Complaint marked as Resolved 
                    ok
                    Airtel is cheating by deducting Rs. 1.50 everyday from my prepaid balance. Many times I called Airtel Customer Care to get it de-activated. But after few days it is activated by Airtel itself fradulently to cosume the balance amount.

                    Airtel customercare executives refuses to record complaint for this.

                    At present the Airtel system is such that this can not be prevented by the prepaid customer.

                    This is a well planned tecnique of getting the money from customer in fradulent manner.

                    Can any step be taken against the Airtel Top Manangment for such fradulent practice and can this be stopped by any means?
                    Team,

                    I have placed a compliant in airtel customer care center regarding the unnecessary Hello Tune service which they had activated few months back without any intimation. I had never requested for the same.
                    They committed for reversal with retrospective effect , but till date no reversal is being done and late fee is also charged for non payment.

                    Below are the details :----

                    Name: ANKIT HANDA
                    Ph No: [protected]
                    Compliant No: 12755623
                    Dated : [protected]

                    Request you to kindly take action against Airtel (Landline service provider) asap and ask for clarification.


                    Regards
                    Ankit Handa
                    [protected]
                    [protected]
                    I totally agree to him... this has happened same with me...
                    He is right... they are cheaters...
                    Dear sir/madam,

                    kindly support me for every common man and fight aganist mobile companies and REALITY shows who makes fool.kindly click my youtube vedio to support me

                    http://www.youtube.com/watch?v=PHZoCNuVAgw&list=LL3OyCfYqu3HUWWqMsgdFpaw&...

                    I want to inform public about your landmark victory at district
                    consumer court against Dakshin Media Gaming Solution Pvt. Ltd.
                    Company, the organizers of television game show “HAUZEE” on Zee T.V.
                    to pay me 11, 00, 000/- alongwith interest @ 6% p.a and telecom service
                    provider Bharti Airtel Limited to pay a sum of Rs.2, 00, 000/- as
                    punitive damages and also the presenter/hosts of programme namely
                    Sajid Khan and Javed Jaffrey to pay Rs.1, 00, 000/- each as punitive
                    damages.



                    I won this money in the episode relayed on 13.11.2005, in which I
                    downloaded Rs10/- ticket on my prepaid airtel connection. I played
                    the game and won the Jackpot and was declared winner of 11, 00, 000
                    prize money. I was promised on the show that I will get this money
                    and will also be invited on TV to appear on subsequent show.

                    But later, I never received my money. I kept contacting the related
                    parties for my prize money for about a year. When all my effort went
                    when in vain, I filled a case against Dakshin Media Gaming Solution
                    Pvt. Ltd. Company, its partners, Bharti Airtel Limited and the host
                    Sajid Khan and Javed Jaffery in local consumer court.

                    The case went for seven years, and because the game show was run by
                    so many partners, none of them was ready to take responsibility to pay
                    me money. As a common man this journey was very difficult and I know
                    lot more people who are being ripped off and given false hopes by this
                    channels and game shows and not been paid their money.

                    I wanted to get my prize money back and show these companies and
                    presenters that they have credibility towards the consumers from whom
                    they are making such profits.

                    During this journey I realized that common man doesn’t even know how
                    to deal with this problem so they give up and whom to ask. I want to
                    tell such people not to give up hope and fight back.

                    kindly see the the link
                    ttp://www.desi-radio.com/listArtist_Jaaved_Jaffrey.php
                    http://www.indianstockmarket.net/BhartiAirtel-Limited.asp
                    http://www.punjabnewsexpress.com/news/4353-Producers-of-ZEE-TV-programme-HAUZEE-...
                    http://www.indianexpress.com/news/tv-show-organiser-told-to-pay-rs-11-lakh/97082...
                    http://newsr.in/n/Entertainment/74rc57l0a/TV-show-organiser-told-to-pay-Rs-11.ht...
                    http://ibnlive.in.com/generalnewsfeed/news/tv-show-organiser-told-to-pay-rs-11-l...
                    http://entertainment.silobreaker.com/tv-show-organiser-told-to-pay-rs-11-lakh-5_...
                    http://www.allvoices.com/news/[protected]tv-show-organiser-told-to-pay-rs-11-lak...
                    http://www.i4u.com/2012/07/bharti-airtel/tv-rs-organiser-lakh-11-pay-told-show
                    http://www.moneycontrol.com/news-topic/airtel-money/
                    http://www.indiantelevision.com/tvlinx/y2k12/jul/tvlinx_6jul.htm
                    http://www.lyricsmafia.com/hindi_movie/picture_video/javed_jaffrey

                    regards
                    kamaldeep singh
                    Helpful
                    Found this helpful?
                    5 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anjan Kumar Sinha
                      from Noida, Uttar Pradesh
                      Oct 31, 2011
                      Report
                      Copy

                      Address: Ghaziabad, Uttar Pradesh

                      Airtel digital tv
                      I had purchased a digital tv and got it installed after making the necessary payment. But even after 3 days the services has not been activated despite repeated reminders and phone calls. On calling one of the executives i was told that the services has been given and he is not even bothered to see if there is any technical problem. I am discontinuing the services,
                      i have been a regular customer of tata sky for the past 4 years but never faced a problem.

                      A k sinha
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        guptaswati7
                        from Pune, Maharashtra
                        Oct 31, 2011
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Maharashtra

                        Customer ID [protected]

                        16th Sept 2011: We have filed a request for disconnection and refund of our balance with Airtel DTH. Then we have been told that [COLOR=#009900 !important]technician[/COLOR] will come by 17th Sept 2011. However that day no one came.

                        19th Sept 2011: We have received a call from technician who [COLOR=#009900 !important]confirmed[/COLOR] that he will come at 7 p.m. on 19th for [COLOR=#009900 !important]recovery[/COLOR] of dish etc. However when we reached home and called them up by 7.15 then they rudely [COLOR=#009900 !important]said that[/COLOR] they can not come.

                        20th & 21st Sept 2011: Same story was repeated for the next two days. Airtel DTH is so pathetic that they don’t even have the decency to inform customers that they can not come on scheduled time.

                        22nd Sept 2011: We received a call from Delhi nodal office of Airtel DTH and that person told me that technician told them that we have told technician to not to call us up. Its pathetic! First of all technicians never called us up to tell us that they are not going top come and when we used to call them up then they either switched off their phone or did not pick the call or gave a rude answer that they can not come. However, anyhow that day they came for recovery and we handed them over everything in good condition. We have been told that we will receive our balance of Rs. 3088/- by 29th Sept 2011.

                        29th Sept 2011: As expected from Airtel DTH, we have not received our refund cheque by 29th Sept 2011.

                        30th Sept 2011: To enquire about the same I called up at [COLOR=#009900 !important]customer care[/COLOR] then they said that they don’t have “Recovery Receipt” hence our request can not be processed. Airtel DTH had left no stone unturned to harass its customers.

                        5th Oct 2011: Ultimately I have to send the scanned copy of “Recovery Receipt”. Then I have got a call that I will receive my refund cheque by 20th Oct 2011.

                        20th Oct 2011: I have not received my refund cheque.

                        21st Oct 2011: Now they are saying that they have dispatched it on 17th Oct 2011 via courier and they are again asking me to wait for another 10 days.

                        27th Oct 2011: I have received reply of Airtel Presence but as yet no one had contacted neither did they tell us by when it is expected to be resolved. They are just making vague statements. Since last two months I am just getting vague statements that we need time of 10 days etc etc every time I send an email. They are just not intended to return my money.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I am an Airtel DTH customer, subscribed with an HD set-top-box. Trouble started 6 months back, when the set-top-box stopped functioning. Since then I have called Airtel customer care centre about 300 times, registered numerous complaints, but still no resolution. I have paid in advance for the year, so my payments go on auto decrement, despite me not availing of any service. My apartment complex is wired by Airtel & I am unable to switch the operator.

                        I have just started a door-to-door campaign against this fraud company, and I am not surprised that there are many like me who have been suffering in silence.

                        Pls do share with me if there are any redressal forums available for general public against such blatant abuse.

                        I am reachable at[protected] & my mail id is [protected]@gmail.com
                        AGREE TOTALLY LETS FORM A COMMUNITY ON TWITTER AND FACEBOOK AGAINST THESE FRAUD PPL!!! EVEN FOR CANCELLING I NEED TO PAY MONEY!!! I HAVE GOT REPAIRED MY CRAP SET TOP BOX 3 MONTHS AGO AND NOW AGAIN ITS NOT WORKING!!! THEY ARE NOT READY TO REPAIR NOR READY TO CANCEL!!! Y SHOULD I RETURN SET TOP BOX IF I HAVE SPENT 100ORS FOR ITS REPAIR!!!
                        NOW AIRTEL IS CLAIMING ITS THEIR DEVICE!! Y DO THEY CHARGE FROM CUSTOMERS IF ITS AIRTEL PROP!!!
                        START CAMPAINGN AGAINST THESE WHO CARE ONLY FOR MONEY!!!
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amogh Joshi
                          from Mumbai, Maharashtra
                          Oct 31, 2011
                          Report
                          Copy

                          Address: Pune, Maharashtra

                          My friends plan deactivate on 26 Oct 2011.Before did not remind me about this.I complaint to customer care they told me tat your friends plan will be activate within 24 hrs but today is 27 Oct 2011 my friends plan not activate.when cal not possible to activate friends plan . . . I am totally dissatisfied with this, they did not inform me before deactivate my friends plan .... I don't know what to do ?please take strictly action on it . .
                          .my complaint no. - CWRCH[protected] with airtel
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            hojha25
                            Oct 31, 2011
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Pune, Maharashtra

                            Hi,

                            My name is Himanshu and i am using Airtel mobile postpaid service (phone number -- [protected]).
                            My complaint is regarding extra amount charged against my bill for 3 bills. I had already registered a complaint with Airtel in the month of July regarding the discrepancy in my bill for that month.
                            I am using one Airtel number from last 3 years now and never faced any issues. Recently i changed my bill plan and also added another number (through mobile number portability) under my group so that all the calls between those numbers should be free of charges (all over India). I had submitted all the documents and followed all the procedure as suggested by their executive.
                            A few days later i received a confirmation call from Airtel that my bill plan has been changed and new number is been added under your group and all the calls between those numbers will be free of charges.
                            But when i received my first bill after these changes, there were no benefits given to me on the calls made to that new number. I went to Airtel office to inform them about this issue and i was been informed that there may be some problem. We will check and solve this and it will not happen in next bill. They also asked me to send them the extra amount that is being charged so that the same can be waived in my next bill but nothing of this happened in the next bill. I was being charged extra again and no amount was waived off.
                            I didn't pay the bill but they stopped the outgoing service of my mobile number twice. I had no option left but to pay the bill amount.
                            I am continuously following up with them from last 3 months but i am yet to receive a proper solution from them. Each time i visit the office they say that they are looking into the issue, they have sent it to senior management etc etc.
                            I also called their complaint department but didn't got any solution. I also mailed the details to their Nodal Office and Appellate depts for customer complaints but in vein. There was no proper response from them as everyone was busy blaming me.
                            The outgoing service of my another number is stopped again as bill amount is too huge and i haven't paid it yet. When called to customer care/complaint dept. they are asking me to pay the bill amount. They are simply pointing finger to me thats its my fault, there is no extra amount charged against my numbers and bill is as per the usage. They are simply asking me to pay the bill amount and are not discussing anything about the amount to be waived off. They are stating that i have not followed the rules but the actual thing is other way around.
                            I have already paid an extra amount of more than Rs. 4000.

                            Please help me.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              F
                              fareed.ur
                              from Mumbai, Maharashtra
                              Oct 31, 2011
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka

                              Hi,

                              The pre-recorded voice message while I dial 121 my offers and the customer care executive informed me that I can avail full talk time on recharge of Rs 300 (irrespective of mode of recharge - ATM , Online , easy recharge etc).
                              I had recharged using online mode but I did not receive the benefit of full talk time. I had registered a complaint regarding this ( complaint Number [protected]) to avoid refund the resolution they provided me was that the full talk time is not available in online recharge mode.
                              The guy who registered the complaint agreed that i should get the full talk time and regsitered the complaint.

                              Thanks and Regards
                              Ummer Fareed
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel — Full talk tme offer

                              I recieved a sms by AY-My Offer on 26 sep at 1.18 pm, in which the offer was that, the consumer will get full talk time on Rs 270 top-up and he will get 50 Airtel minutes free valid for 28 days. Same day I did top-up of Rs 270 in evening at 07.58 pm and got balance of Rs 242.79 only. I did not get full talk time still .I tried to contact to custmer care so many times after one hour trying I was attended by Mr. Anurodh he asked me that the remaining balance will be credit within 48 hours. After some time a sms from AD-Airtel came on my mobile in which they said the remaining balance has been credited but that was only a sms no balance credited to my account. After that i tried to contact to customer care but they did not recieved my call.

                              Airtel — not Refunding full talktime

                              Sir, I recharge my airtel prepaid with Rs.44.00 on RECHARGE SUCCESSFUL ON[protected] at 07.51PM talk time Rs.37.89. MRP Rs.44.00Tranjection ID [protected],and RECHARGE SUCCESSFUL ON[protected] at 02.04PM talk time Rs.37.89. MRP Rs.44.00Tranjection ID[protected]
                              But according to massages Rs.44 per FULL TALK TIME rest talk time Rs.6 will provide after 72 hrs later ,after 72 hrs when I didn’t got talk time so I contacted customer care, they promised me to get it on 19/01/2010.Till now I didn’t got it .Now I again recharged Rs.44.00 (RECHARGE SUCCESSFUL ON[protected] at 09.48AM talk time Rs.37.89. MRP Rs.44.00Tranjection ID[protected]
                              Sir I request you please refund my Rs.18.00 for three Tranjection. My airtel No.[protected]
                              My contact No [protected]
                              Facing the same kind of problem..
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                swati1301
                                from Bengaluru, Karnataka
                                Oct 31, 2011
                                Report
                                Copy

                                Address: Karnataka

                                Hey all,
                                Im a Bangalore Airtel Subscriber for the last 2 years !!
                                Cant able to control the India's Biggest Network (AIRTEL) does such stupid thigs ...!!

                                1.Last week I recharged for Rs.250/- only GPRS I activated (Rs.98 plan).Yesterday my balance was just 25 ,plz note no calls have been made from my number.

                                Airtel Owner Mr.Mittal has bcom rich/richest/Richer ?? by eating his customers money ????? [Beggars are far better]

                                2.Need to surely mention about their customer service...Woah,what a idea,when they came to know that the mistake is from their side,keep transferring the call to one another & making us fool !!

                                3.Airtel Relationship Centre , Why do u people have such centre in bangalore ?? To help us or to run away from one place to another ??

                                Cubbonpet,Bangalore centre was closed, so we tried to reach in Malleshwaram centre, there also closed and went off ??Now where is the place to lodge a complain against Airtel.Its is really waste.

                                4. Without our knowledge and information , some stupid schemes (Ringtones,Wallpaper,MMS,Daily News) Schemes are activated.?Who wants this plz do to them.Not to others WHO DONT WANT TO WASTE MONEY !!!

                                Fed up calling customer care and searching the Airtel Showrooms !!

                                ::NOw comes the FINAL DECISION :: To change to other *GOOD* MOBILE OPERATORS. I will suggest my friends also NOT TO TAKE AIRTEL ANY MORE !!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Devyani HoPper Iitd
                                  from Delhi, Delhi
                                  Oct 31, 2011
                                  Report
                                  Copy

                                  I want to unsubscribe from AD 54321 sms. I never subscribed for it and automatically my balance reduces every day. Please help me as soon as possible. My airtel prepaid number is [protected]

                                  Airtel — Disappear of currency

                                  Dear Airtel concerned,

                                  On monday 23rd June 2008, we have added currency into our prepaid airtel no.[protected] for Rs.30/-. The next day when we want make a call we could not, because no currency available. And when we checked with *123#, the balance was showing 0 (zero).

                                  I think now a days these problems are more coming up, as iam hearing from most of my friends an d colleagues.

                                  I would like to have my currency back into my cell no.[protected] which is a prepaid lifetime incoming facility.

                                  Need reply soon, latest by today evening.

                                  Regards,

                                  Gurumurthy K

                                  Airtel — rubbish behaviour of staff/manager

                                  Ill treatment & misguiding customer service

                                  Company information:
                                  bharti airtel ltd.
                                  India
                                  www.airtel.in

                                  i hold mobile no. [protected] of bharti airtel ltd.,
                                  in the city rajkot, state gujarat ... India.

                                  As I no more required the above mobile connection.

                                  I approached its office situated at

                                  Dhebar Road, Rajkot (Gujarat-India)

                                  The staff especially Ms. Jagruti enquired a lot about the same
                                  and demanded non-required documents (photographs ...
                                  ration card ... driving licence ... ) she asked for 5 photographs.
                                  It is known by everyone that cancellation of mobile never
                                  requires photograph ... and ms. jagruti demanded 5 photographs ... I did submited her all the demanded documents ... I just don’t know what airtel staff will do with my documents. what will they do with my 5 photographs ??? what will they do with my ratio card and driving licence copy which is not at all required for cancellation of the phone ??? only one id proof, sim card and an application is required to cancel the mobile connection. Please just let me know what will be done with my submitted documents ??? also they denied to provide a no due letter in spite of my clearing all the bill & usage payment till the date …. ???

                                  Mahesh k. vora.

                                  copy to : (1) bharti airtel, ahmedabad.
                                  (2) consumer forum, rajkot.

                                  Debit card — un-wanted msgs

                                  dear/sir

                                  here i m Asha Gualti, i have an ac. in icici bank from last month ([protected] ) this is my debit card no. an even i had never ever use it.

                                  bt the problem is that ki stil i have recevied some un wanted msgs of trangection from another customer from last 7-8 months. some time it sud be msjayshree banergi or somebody else there is no no. bt i had always received 10-12 msgs daily. i had allready complaint in ur fbd branch, there is no response.
                                  so pls stop this all un wanted msgs in my mobile no. b'cos its not my tranjections witch i had received daily my no is [protected].
                                  msg exm; ( yoy have made adebit card purchaseof INR 722.00 on 7th aug. info:VPS* BHOJPURI M. your avbl bal is INR 25, 332.46.)
                                  these kind of msgs i have received n now i m fad from all theses nonsence so pls stop all these things as soon as possible. & just corect it with that persons con no.

                                  hope u'll understant my problem n correct as soon s possible.

                                  thanks/regards
                                  asha gulati
                                  [protected]
                                  Unwanted Sms From 5432101
                                  Total amount per month about Rs.90
                                  i have been receiving sms unwanted 56363 .please unsubscribe it.
                                  i am receiving sms unwantedly from 646110, stardust-pack,
                                  i want to unsubscibe.dont deuct amount for thissms
                                  My mobile no is [protected]
                                  Sir
                                  I have a airtel postpaid connection and I am receiving lot o[censored]nwanted SMSs which I have not subscribed to. Few of them are
                                  TA-Benetton, TA-F Chisel etc. I am sick of these SMS deleting every time. Please unsubscribe to these SMS. My cell no is [protected]

                                  Thanks
                                  Sir
                                  I am receiving lot o[censored]nwanted SMSs which I have not subscribed to. Few of them are
                                  TA-Benetton, TA-F Chisel etc. I am sick of these SMS deleting every time. Please unsubscribe to these SMS.

                                  Thanks
                                  sir my self deepak, as i gifted airtel sim to my father because it has fast sevice and good signal quality, but since 18th june my father has been charged Rs.15 so many times, we have complaint to customer care and they always told " all packs are now deactivated, after that no balance will deduct" but sir then also my balance get deducted. till i have charged more than Rs. 90.
                                  plz refund our valuable balance sir.
                                  hope immediate step from u.

                                  mob no.-[protected].
                                  add- near s.b.s college balawala dehradun.

                                  Airtel — automatically 3 Rupees Reduce for receiving SMS

                                  the thing is that im registering a complaint at a costomer care i.e 121 but im not getting any response from there side. the complaint is that im receiving a sms regarding a promotional adds for that reducing 3 rupees from my account

                                  Name : Ronaya Jamola

                                  Airtel Nos : [protected]

                                  Currently Using Nos : [protected]

                                  Email : [protected]@[protected]@yahoo.com


                                  Regards

                                  Ronaya Jamola
                                  if you have registered a complaint to 121 and you didn't got any response from there side.
                                  then i will suggest you to register one more complaint toll free no.- 198 from your airtel no.
                                  and take your complaint no. form this no.I hope your problem will be solve within 3 days.
                                  I am constantly gettign unwanted SMS from airtel and its fellow advertisers.despite of continous mails alongwith the details of the sms being sent to airtel nothing has happened untill now.
                                  I am already registered with Do-Not-Call-Registry in the year 2007 but still there is no action being taken by airtel in this regard.Everytime they are giving fake promises.

                                  I request you to please take strict action against AIRTEL in this regard which keeps annoying the subscribers with all those unwanted ads as SMS'es despite that the subscriber is already registered in DND registry.

                                  Sanjeev
                                  I agree with your point. Its not only with Airtel. Certain other MSP's do the same. This instructions should strictly come from TRAI.

                                  Thanks,
                                  I am constantly getting various advtmts. thru SMSes from Airtel, though I have already registered with NDNC on 27/ Aug / 2007 ref. no. F [protected]. When contacted the customer care, an assurance has been given that the matter will be looked after and will be solved in 15 days. And it has been solved but just for one week and they have started sending the SMSes again. It is really very annoying to receive unwanted messages and that too sometimes the same messages three to four times a day...

                                  Please do look into this matter and do the needful at the earliest.

                                  Thanks

                                  Chitra
                                  Hi to all those who have got unwanted SMS and their balance has been deducted for Matrimony etc.
                                  I heard this AWESOME anecdote how to get back at them. One of my friend's friend went to the Airtel gallery. Took out a nail clipper from his pocket, cut the cord of the complaint telephone reciever and quietly left the shop. He left a note on the fone saying that he will continue doing this until airtel stops sending those unwanted SMS. I think that if everyone starts doing this, Airtel will lose more money than what they are earning. What an awesome 'IDEA', pun intended!

                                  Airtel — registered for do not disturb, calls and sms are now resumed after 1 year

                                  I have registered 2 years ago with do not disturb for Airtel prepaid. Now since the last 2 days they are calling and sending multiple SMS. Why did they suddenly resume this rude intrusion into my service?
                                  Unwanted SMS
                                  Dear Sir/Madam,

                                  I am vijay using Airtel Prepaid connection No.[protected] and now for the past 2 days receving unwanted bad sms from the No.[protected] i feel very bad about this happening so please take severe action against them - Thanks
                                  Dear Sir,

                                  I the undersigned is using your prepaid mobile ([protected]) from last 5 years. Unfortunately during last 45 days I am being disturbed by the SMS of Cricket Score from Airtel. I have requested to stop this SMS on the same day(ie.45 days back) Till
                                  Date no action is taken on this. It is surprising me that NO ACTION FROM AIRTEL REGARDING THIS.

                                  During this period of 45 days Rs 3/day(Rs135) has been deducted from my balance.

                                  I request you to kindly look in to the matter & let me have the happiness o[censored]sing our Airtel services.

                                  Thanks & regards

                                  Joshi V.V.
                                  [protected]@bajajauto.co.in
                                  Dear Sir,

                                  This mail is regarding unwanted and unreadable SMS from TA-55555
                                  I discussed with customer care but they are unable to track that.

                                  Kindly resolve the same.

                                  Amit Kaushik

                                  Bharti Airtel Ltd — receiving unwanted marketing messages even after activating DND

                                  my name is Bharat Punjabi I have activated NDNC on my cell number [protected] but still i have been reciving unwanted marketing messages from various companies for eg :- TN-VIMALSTC , LM-ARIHANT, VM-HYUNDAI,TD-LAG,TD-VIMALSTK

                                  Regards
                                  BHARAT PUNJABI
                                  [protected]
                                  unwanted sms from 55382 airtel live
                                  I am getting unwanted sms from Airtel live from number 55382. I want this service to be stopped immediately. i am getting a lot of sms (of no relevance to me) on daily basis from airtel live. My contact no. is +91-[protected]. I hope action will be taken in near future.

                                  Airtel — SHAME FULL SMS

                                  I AM RECEIVING THE BIKINI SMS ON MY MOBILE ALMOST EVERY DAY. I REQEST TO STOP ALL SUCH TYPE OF NON SENSE SMS.
                                  Hai, I am using airetl prepaid moble since 1998. but now a days, i am getting ot of advertisement sms to my mobiles. so I dont want to receive any advertisement sms from airtel service provider. my mobile nos are [protected] and [protected].
                                  Please try to terminate advertisement sms to my mobiles.
                                  thanks
                                  Arockiasamy
                                  Dear sir/madam,
                                  I am getting unwanted sms from 55382.I already submitted a complaint once but still i am getting sms from the same number.
                                  please take action.my no. is [protected].
                                  i have been receiving SMS es from AX-543212 on cricket scores. i want this to stop. i have already registered with DND calls.

                                  AO-Airtel — Numerous unsolicited messages

                                  I have been receiving numerous unsolicited messages for " CHATING".Since I don"t need the service because of my age I request that the Service referred ibid may be discontinued..My Mob No -[protected]. Thanks.
                                  This is Sivakumar from Chennai.. My Mobile number is [protected].. I am getting several nonsense SMS from Airtel to buy new airtel dth connection. I called airtel call centre and one employee simply disconneted the call and another one not answered properly..The sample number that carrying Airtel DTH add is [protected] ([protected] & [protected]) another set of number is [protected][protected] & [protected]). But iam getting SMS from other few numbers as well. Please verify and warn them to stop sending nonsense SMS without concern of the mobile user.

                                  Airtel — MSP Code not received

                                  I sent 2 SMS's to 1900 to get the MNP code. Once on 6th Feb, once again today. Airtel has not bothered to respond...so I do not have the unique code.

                                  Is there some forum where I can complain?

                                  My number: [protected].
                                  Airtel subscribed logo without request & charged fee. Now not ready to unsubscribe the service.
                                  [protected] - I have been receiving unwanted smses from 5432106 about some Puneet or Puneeth and some movie.I did not subscribe for it and want the service to be stopped asap.
                                  thanking you in advance
                                  ayush saxena
                                  [protected]
                                  I am getting marketing SMS regularly LM-YBH and 54321 to my airtel phone [protected] even if I have registered NDNC
                                  I am having marketing sms in spite of being on DNCD.
                                  I am getting marketing SMS regularly from LM-YBH to my airtel phone [protected] even if I have registered NDNC
                                  We are using Airtel sevices from past 4 to 5 years and we use to trust them. But now the company has changed they have become like vultures they are in look out for an oppotunity to levy some unathorised chages as and when like.
                                  I have called the airtel cutomer service to activate do not disturb like 5 months ago for my moms mobile and they said that it will be activated in 45 days a rediculous time gap they have given but still i said ok but they keep on sending my mom the same unwanted sms and keep on activating some services which my mom doesnt even know about and started charging rupee at first everyday now it went upto rs5 everyday today i spoke to the customer service representative he said that it was me who activated the service and after a conversation he decided to deactivate the service and to my surprise he said that there is another service which is presently activated on the and asked wether i would like to deactivate it as well (and this service is about some chat with a cricketer it seems) this is the level they are going down to now. Airtel is really becoming a thief in a corporate veil.
                                  I would like consumer complaint forum to take some severe actions against these people who think that they are above the law and think themselves as so called GODS.
                                  Dear Mr Ranga

                                  I believe you are living in a dream world. As per your comment on 25th May I was sent an SMS from Airtel Customer care services. But I didn't receive any call or SMS from Airtel Customer services. I wrote to airtel ([protected]@in.airtel.com) on 27th May stating that I am ready to help with any information you need to resolve this issue. But no actions are taken from airtel team till now. And also you put a comment on 30th May that I haven't written yet. I find the airtel customer care services to be very lousy and they can take any means of lies to get rid of it. I will reach to Nodal officer if I don't find this issue resolve in 5 days.
                                  SMS received


                                  17/09/11

                                  DM- InvestCL
                                  invest...
                                  SMS ICG to 54999

                                  at 18.29
                                  [protected][protected]-
                                  From [protected]
                                  Naadi pariksha...
                                  call[protected]
                                  at 17.39
                                  [protected][protected]-
                                  DM-Property
                                  Call[protected]

                                  at 17.16
                                  [protected][protected]--
                                  DM-Hot Deal
                                  Sal/Purchase/Rental
                                  Property
                                  Call[protected]
                                  at 14.38
                                  [protected][protected]---
                                  LM-Globus
                                  Garments
                                  at 11.05
                                  [protected][protected]
                                  ON 16/09/11


                                  DM-Club

                                  Club Mahindra
                                  call [protected]
                                  at 12.16
                                  [protected][protected]---
                                  LM-Aquasoft
                                  pure water
                                  Call [protected]
                                  at 12.15
                                  [protected][protected]--
                                  same at 11.43
                                  [protected][protected]--


                                  Are these impossible to be stalled at Airtel end????????????????
                                  am getting unwanted SMS and calls from Aitel prepaid facility. I took DO NOT DISTURB facility. But still i receive SMS and calls. Last SMS i received of Airtel Talkies, that Airtel talkies service will be renewed in next 3 days and u will be charged RS 30. When I called help line first lady hang t...
                                  Dear Sir,


                                  This is to informing you that, I am Mr.Muneer basha.j, I am using Airtel no [protected].

                                  I am using this number since 2years and I submitted the documents in 4 times, now they are disconnected outgoing calls….. please tell me how many time you want to submit the documents.
                                  You are advising to me to go another product to use it,

                                  Please do the needful,

                                  Thanking you,
                                  Regards,
                                  Muneer
                                  [protected]
                                  This is Rajat subhra chatterjee..my telephone no is [protected]..i want to stop sms from the no 5432101..as far as i concern i have never been told authority to send me any rest sms..now i want to stop this type o[censored]nwanted sms..!!
                                  i agree with this cimment and i requested to airtel company tosolve this problem
                                  SMS inspite of DND
                                  UNWANTED SMS
                                  Unwanted SMS even after DND registration
                                  MOCKERY OF DND IN AIRTEL MOBILE
                                  My NO.[protected]
                                  DND Registration no.W[protected] in Airtel
                                  From 121 Airtel confirmed on Date05/07/2011 at 18.51

                                  COMPLAINTS:


                                  My cell is flooded with unwanted SMS even after DND
                                  Examples:
                                  1.DM-GGn Flat from no [protected]

                                  2.DM-Club from [protected]

                                  3.DM-Grand from [protected]

                                  etc.etc on DAILY BASIS

                                  DND Complaint site does not work

                                  Strange is the AIRTEL working or 'CHEATING'


                                  Who can help????


                                  Comments
                                  Sept 3, 2011 by skshukla
                                  All types of SMS flooded
                                  Moreover unwanted services started and recover money
                                  Sep 6, 2011 by airtelpresence
                                  REPLY OF Airtel


                                  Dear S K Shukla,

                                  This is to inform you that your concern listed on 3 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


                                  Regards
                                  Rakesh Ranga
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - http://bit.ly/fKcSxc
                                  Facebook - http://on.fb.me/cECyvS
                                  Sep 7, 2011 by skshukla
                                  SMSes continue to pour in and no action by Airtel team.
                                  Examples:
                                  1. DM-PARAS
                                  [protected]
                                  2.[protected]
                                  Treatment
                                  [protected]
                                  ETC. are getting flooded while AIRTEL team is working
                                  Sep 7, 2011 by skshukla
                                  Can one believe above comments of AIRTEL TEAM?
                                  See the no of more unwanted messages as below:
                                  1.DM-globus
                                  2.DM-Property
                                  [protected].
                                  3.DM-LNP
                                  [protected]
                                  4.Sauna
                                  [protected]
                                  [protected]
                                  ETC


                                  AIRTEL is insensitive.
                                  Sep 8, 2011 by skshukla
                                  More SMS--

                                  1.DM-WT-LOSE
                                  [protected]
                                  Motapa Ghataye

                                  It is after I talked to AIRTEL executive today and was given another ref.
                                  Ref : F[protected]
                                  It's a big disturbance and individual loss of time, effort and distraction from main works to attend SMSs and remind Airtel parallely.
                                  Sep 8, 2011 by airtelpresence
                                  Airtel replies again

                                  Dear Customer (skshukla),

                                  We would like to inform you that your concern listed 03 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [protected]@in.airtel.com

                                  Regards
                                  Rakesh Ranga
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - http://bit.ly/fKcSxc
                                  Facebook - http://on.fb.me/cECyvS
                                  Sep 9, 2011 by skshukla
                                  THE GREAT AIRTEL again defaults.


                                  AIRTEL is Great and so is Mr Rakesh Ranga from it.
                                  More SMSes are pouring in but they claim issue is resolved. See examples:
                                  1.BV-wealth
                                  Invest Rs.100 per day...
                                  BHARTI AXA LIFE
                                  calling SMS to 56767

                                  AT 111.39 9/9/11

                                  2. DM-Property
                                  Imperia 2bhk, 3bhk, ...
                                  Call [protected]

                                  Six messages more poured in.
                                  Really unable to understand to what extent this will continue????????????
                                  Sep 9, 2011 by skshukla
                                  Before I close another one is in



                                  [protected]
                                  Naadee Pariksha...
                                  Call [protected]
                                  Sep 11, 2011 by skshukla
                                  MORE THAN A WEEK OF AIRTEL confirmation:

                                  SMSes continue to pour in

                                  1.DM-In Ansal
                                  2/3 bhk GGN...
                                  [protected]
                                  [protected]
                                  at12.15
                                  11/09/11


                                  2.DM-New SMS
                                  Similar Nos.
                                  ...

                                  Cont.[protected]
                                  [protected]

                                  at12.12
                                  11/09/11
                                  3.DM-Eminent
                                  JP Greens
                                  2/3 BHK...
                                  SMS to 56767

                                  at0.13 11/09/11


                                  4.DM-Thyro
                                  call [protected]

                                  at 21.57 10/09/11

                                  5.TM-ICICIBNK
                                  ...debit card...

                                  at21.23 10/09/11


                                  DM-Marvella

                                  Call[protected]

                                  Premium flats...

                                  at19.15 10/09/11


                                  List Unending

                                  ALL inactiveness BY AIRTEL ONLY

                                  FAILURE OF AIRTEL DND
                                  Sep 12, 2011 by skshukla
                                  More SMS poured in today

                                  DM - Paras
                                  Flats...
                                  call [protected]
                                  at 13.45 12/09/11

                                  ETC.
                                  Sep 14, 2011 by skshukla
                                  [protected]
                                  SOI THAI
                                  Thai Food...
                                  call[protected]
                                  at14.09 on 14/09/11


                                  LM- Studio
                                  F1 Race
                                  Apartments...
                                  call[protected]
                                  at 14.47
                                  14/09/11

                                  DM-Volga
                                  Invest...
                                  call[protected]
                                  16.52 on 13/09/11



                                  similar Airtel phones...
                                  call[protected]

                                  at 11.22 13/09/11

                                  AND DOZEN MORE

                                  Even today 17/09/11 nearly dozen SMSes
                                  got into flooding my cell.



                                  Pl take up suitably with Airtel for such failures and ask them to financially compensate me for the nuisances being done in the interest of their business.

                                  Plconfirm.
                                  Warm Regards,
                                  S.K. Shukla
                                  Read comments Telecommunications Add a comment
                                  More Airtel complaints
                                  Airtel - Disappear of currency
                                  Airtel - Sim disconnected
                                  Airtel - Money is deducted but not yet recharged
                                  Airtel - locking of sim card
                                  Airtel - Standing Instrctions/ECS Problems
                                  Airtel - Regading E_ticket consideration
                                  Airtel - Network Problem, No Responce From CC Backend
                                  Airtel - rubbish behaviour of staff/manager
                                  Airtel - poor response
                                  Airtel - they not want to talk to customere



                                  Comments
                                  Sep 17, 2011 by skshukla
                                  SMS received


                                  17/09/11

                                  DM- InvestCL
                                  invest...
                                  SMS ICG to 54999

                                  at 18.29
                                  [protected][protected]-
                                  From [protected]
                                  Naadi pariksha...
                                  call[protected]
                                  at 17.39
                                  [protected][protected]-
                                  DM-Property
                                  Call[protected]

                                  at 17.16
                                  [protected][protected]--
                                  DM-Hot Deal
                                  Sal/Purchase/Rental
                                  Property
                                  Call[protected]
                                  at 14.38
                                  [protected][protected]---
                                  LM-Globus
                                  Garments
                                  at 11.05
                                  [protected][protected]
                                  ON 16/09/11


                                  DM-Club

                                  Club Mahindra
                                  call [protected]
                                  at 12.16
                                  [protected][protected]---
                                  LM-Aquasoft
                                  pure water
                                  Call [protected]
                                  at 12.15
                                  [protected][protected]--
                                  same at 11.43
                                  [protected][protected]--


                                  Are these impossible to be stalled at Airtel end????????????????
                                  Sep 17, 2011 by airtelpresence
                                  Dear S.K. Shukla,

                                  This is to inform you that your concern listed on 17 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


                                  Regards
                                  Rakesh Ranga
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - http://bit.ly/fKcSxc

                                  Facebook - http://on.fb.me/cECyvS
                                  ***************************************************


                                  The deliveries o[censored]NWANTED SMS continues



                                  Exampls:

                                  DM-Imperia
                                  Residential
                                  .........
                                  Call[protected]
                                  at 14.51 on 19/09/11


                                  DM-xplore
                                  sell, lease
                                  ...........
                                  sms53456

                                  at19.09 on 18/09/11


                                  DM-HURREY UP
                                  Group housing
                                  ..............
                                  call [protected]

                                  at 12.25 on 18/09/11

                                  DM-Goodnews
                                  Similar nos.
                                  ................Call[protected]


                                  No sincer effort by AIRTEL indeed



                                  At 15.23
                                  24/09/11
                                  BV-Calltrack

                                  Call [protected]
                                  For all call tracking......


                                  LM-MetroMax
                                  AT 15.36 24/09/11
                                  LV 56677 sms

                                  For valley houses...........


                                  BT-Flats
                                  At 15.37 24/09/11

                                  sms AGG to 53536
                                  Buy houses..................


                                  THESE ARE CONTINUING LATEST SMS THROUGH AIRTEL
                                  Airtel DND not operative

                                  ********************************************************************************...
                                  At 11.29
                                  26/09/11
                                  BV-VIP NOS
                                  Similar airtel nos................

                                  Call [protected]
                                  [protected]

                                  At 10.39 26/09/11
                                  DM-Fancy

                                  Goods- floorings.....
                                  carpets............
                                  Call[protected]


                                  At 9.00 26/09/11
                                  Real estate.........
                                  call[protected]

                                  At 13.46 25/09/11
                                  Own farm house.........
                                  sms AF to 56677


                                  [protected]----do[protected]
                                  at 13.46 on 25/09/11

                                  etc..........................
                                  NO RESPITE
                                  AIRTEL FAILURES
                                  My Airtel Mobile connection No. is [protected] & [protected]
                                  I have received unwanted SMS after 27.09.2011 how it is possible? Please stop sending me unwanted SMS. otherwise i will be go to consumer court against Airtel & related parties.

                                  Thanks

                                  Airtel Prepaid — Receiving unwanted messages from AD-54321 and Rs.5/- deducted every day

                                  Dear Sir/Madam,
                                  I am Anil and am using AIRTEL Prepaid network. My number is [protected].
                                  Airtel had activated "videosparlou" without my knowledge and deducting Rs 5/- daily for past 19 days from[protected].
                                  I have not subscribe any such services. Please help me in getting rid of this problem and and need help to immediate refund of my money deducted so far.
                                  Thanks
                                  Anil
                                  Receiving unwanted messages from AD-54321 and Rs.5/- deducted every day
                                  Dear Sir/Madam,
                                  I am Sudharsan and am using AIRTEL Prepaid network. My number is [protected].
                                  Airtel had activated "FHMi5" without my knowledge and deducting Rs 5/- daily for past 20 days from[protected].
                                  I have not subscribe any such services. Please help me in getting rid of this problem and and need help to immediate refund of my money deducted so far.
                                  thanks
                                  Sudharsanl

                                  Airtel — Reduction Balance & start service from 54321

                                  my mobile number is [protected]. i have facing a big problem.on 01/10/2011 i have found a message from[protected] that voice chat subscription is 5.00 rupees. and after 7 days 20.00 rupees reduct balance from same services. when i contact customercare then from otherside i get answer that your subscription stopped now. but i founfd two message per day from this service.54321...... who will solve my problem.now irritating this service..plzzzzz help me..help me..
                                  They did the same for several time, ultimately I had to shift from Airtel to MTNL
                                  I have been charged of unnecessary services in my mob. no.[protected] which I have not subscribed for.Kindly consider the case as soon as possible.
                                  H.P.Pradhan.

                                  Airtel — Receiving unwanted messages from AD-54321 and my balance is being reduced for it.

                                  My Name is johney( Mob no [protected]). I am receiveing the message from last five days as "Thanks for downloading Hungama " I really donot know why this message is coming. Request you to help me to avoid such irritating messages.
                                  everytime i recharge,the samething happens...i want to unsubscribe and want my balance refunded...Hope u look into dis matter...
                                  I was thinking I am the only person facing this issue.
                                  I face this problem since 2 years.
                                  Hi Sir,

                                  I already activated DND (Do Not disturb) on my mobile number but i got per day Unwanted sms and call on my mobile number. I know if will call Airtel customer care they don't have solutions regarding this. Mostly customer Executive are not talk in proper way.

                                  Mobile Number [protected]
                                  my cell no is [protected] . i am from Amritsar . yesterday morning my prepaid balance was 86 rs . atones its deduct to 35 rs . i surprised and when i chk the status it shows that one o[censored]nwanted service is started . i sent sms STOP to 121 . but its really shame full of air tel it not stop my service infect they ppl started another service on my cell . now my balance is 1.50 rs . now tell me what to do . i think i must case in consumer court for mentally harasssment to air tel . they start unwanted services and harass ppl s

                                  AirTel — Unwanted message and deduction of money

                                  Wef 03.05.2012 the company is sending messages regarding cricket and scores in IPL matches and deducting amount of Rs.3.00 per message from the prepaid amount in cell No. [protected]
                                  Dear Rakesh ji,

                                  Still i got this messages please check below information.

                                  Message from - [protected] (57333) Received 04:35:09 Pm, 3 May 2012
                                  Message from - [protected] (57333) Received 11:31:35 Am, 5 May 2012
                                  Message from - [protected] ([protected]) Received 11:33:57 Am, 7 May 2012
                                  unwanted disturbing sms
                                  This is sanjib kumar gogoi.my airtel mobile no is [protected].and my wife no is [protected](dipika) we want to stop sms and calls from the no [protected]..as we don't know this person.
                                  Dear sir
                                  I am not interested in the sms forwarded by your air tel live or anything regarding songs or any information regarding TV programmes.
                                  so please do not waste your time in sending the sms.

                                  MY MOBILE NO. IS [protected]
                                  P.B.PARAB
                                  Dear Sir/Madam,

                                  My airtel number is [protected] and I am getting nearly 25-30 messages from anonymous numbers on their products.

                                  I am not really interested in their products as well as this tpe of messages.

                                  Please help me in this regard.

                                  Regards,

                                  SKMuraali
                                  my name is prakash kumar and i using my airtel number since 2006
                                  i have activated DND on my number but i'm still getting unwanted sms for properties, devotion, loans etc etc.
                                  i want you to stop all the inwanted sms on my number
                                  [protected]
                                  DEAR SIR,

                                  I Am Mukesh From Moga Running the Own Computer Centre. I Am Facing Some Problems from last 3 months Occurred By Airtel. They Are Always Sending The Unwanted Sms. I Have Been Requested To Stop That Sms At Customer Care Centre. But They Are Not Stop To Sending That Sms. Now I Have Fed Up From Airtel. From Two Id's They Re Sending Me Sms. First Is : Ap-Blalrt And Second Is: Ap-Blacrkt. Please Do Something To Stop These Sms At Your End. Reply Soon Thanx

                                  MUKESH KUMAR
                                  [protected] (AIRTEL PREPAID)
                                  I am receiving unwanted daily 6 to 7 SMS on my cell from AM - BLCRKT i have been complaining about it to AIRTEL Customer Service Desk from last 2 months, they reply that there are no such service activated on your number, Your do not disturb service is activated, & lastly they said that their technical person will call me to solve the problem. but yet i receive the SMS from AM - BLCRKT ( messages related to cricket )

                                  Devang Vora
                                  [protected]
                                  I am an Airtel prepaid customer having the number [protected]. Airtel is sending SMS from AX-SYCRKT.
                                  I have not subscribed, but still every now and then cricket sms are sent to my mobile. And also Rs. 1 is being deducted. It is just irritating. I do not like cricket. Kindly unsubscribe the VAS for cricket and revert the amount.
                                  Also cancel all the VAS, I wish to be in Don't Disturb Mode.

                                  my mobil no[protected]
                                  Helpful
                                  Found this helpful?
                                  60 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vijaysp77
                                    from Bengaluru, Karnataka
                                    Oct 31, 2011
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Pune, Maharashtra

                                    Hi,

                                    I had bought a Airtel friendz sim card in Aug 2006, it was working fine as per plan till 20th Oct 2011

                                    But now from last one week, I am charged with some variable call rates 1Rs/Min as it was 10Paise/min before.I have talked to customer care about the matter, then told me that the company has changed the friends plan without noticing the concerned customer. They said your call charges will be 1Rs/min. I request you to provide the plan specifications details if any one of you have and also the Airtel customer care also.
                                    Please help me on this.

                                    My no is [protected] and Email is [protected]@gmail.com

                                    Thanks.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Airtel — Change of plan automatically without any information or prior notice.

                                    I had recharged for my validity for Rs 501 which gives 5 month validity and Rs 495 talktime..my validity got extended to 5 months. but after 2 days i found that my plan changed to a life time one with 1Re/ min or per msg...which actually were 50 paise/min on airtel to airtel and 1Re to others(during daytime).and 25 paise/msg to any mobile and 10paise/min airtel to airtel & 50 paise/min to any other (between 11pm to 7 am).
                                    i have made the complaint to the customer support on 09.01.09 but they always give asurance to resolve the prblem and ask to wait for 48 hrs every time i ask for help..and it has been 12 days since then..but no action have been taken by them.
                                    now i want my connection to turn back to normal..as i can not change this No..as i am using this for all my business purposes..i want a strict action against them..since this has been a mental harrasment to me and i have lost my money and time due to this..
                                    bro the same happened with me a year ago .. they even dot inform us by sms which is binding on their part ..
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      dev_danta
                                      from Gurgaon, Haryana
                                      Oct 31, 2011
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jaipur, Rajasthan

                                      A/c[protected]

                                      Hi
                                      i have alredy complained about bill of 18200,but there is no solution in that,here i attached mail that sent by customer care,clear show plan activated from 11 of oct....they told me my plan will activated from 11 of oct,never told that actvated in sep'',


                                      From: [protected]@airtel.in
                                      Sent: Sat, 10 Sep 2011 11:13:49
                                      To: [protected]@rediffmail.com
                                      Subject: Re: CONVERT PLAN INTO 549 RS [|BAL|Qrc[protected]|]
                                      Dear Customer,

                                      Ref: Email dated[protected], requesting for change of bill plan on your airtel number 16262735.

                                      Thank you for writing to airtel. We are pleased to know of your intent to avail our services and welcome the opportunity to assist you.

                                      We understand that you have requested for change of bill plan to ACe 3 GB 549 for your airtel account.

                                      The request has been registered with us with the reference number 3806884 and the same will be effective from next bill cycle date[protected].

                                      For your reference, the tariff for ACE 3 GB is attached herewith, kindly Switch off the modem when not in use.


                                      Plan Name Ace 3 GB
                                      Plan Rental 549
                                      Speed 1 Mbps
                                      Free DSL Usage in GB/FUP 3
                                      Data Transfer charges - Rs./MB 0.2
                                      Speed Post FUP/Billing Cap 256 Kbps
                                      Billing Cap - DSL Rental+Usage 1999
                                      Voice Billing Cap limit Rs. 100 A2A
                                      Billing Cap Details Billing Cap Limit of Rs. 2000 after which charging takes place as per pulse matrix (ISD calls not part of billing cap)
                                      Voice Matrix
                                      Pulse Rate Local FL - A2A 60 p/min
                                      Pulse Rate Local FL - Others 75 p/min
                                      Pulse Rate Local Mobile - A2A 60 p/min
                                      Pulse Rate Local Mobile - Others 75 p/min
                                      Pulse Rate STD Inter 75 p/min
                                      STD A2A (FixedLine & Mobile) 60 p/min
                                      Free VAS
                                      PC Secure 0
                                      Learn Next 0


                                      You may also log on at our website www.airtel.in to know about more plans available.

                                      We hope that we have been able to assist you suitably. Please do write in for any further assistance.


                                      warm regards
                                      Harshini H
                                      customer care executive
                                      bharti airtel limited .


                                      Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
                                      Click here to provide feedback
                                      https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=DA3D444D96F7... 5 4 E799DFC E6DE77B9CFC1B798A8B8D8C8B89FA1E62A6ED147194FA1F&refno=Qrc[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Airtel Broadband is very slow compared to BSNL now a days. I have been with Airtel for the past 4 years and i was really happy with the service. But from the past year Airtel has become really worse the complaints are not getting resolved they are taking more than 2 days to resolve a complaint for an company as well.

                                      I recently shifted the connection to BSNL and was verry happy the connection speed and the time within they connected.
                                      Airtel Chennai Guindy

                                      I have applied for Airtel broadband connection last month (22/Feb/09). The sales guy " Chandra mohan" came to my house and collected the money and all the documents. After that till now he has not attending my phone calls. NO RESPONSE!!! (He had given FALSE COMMITMENT like they will provide connection with in two days!!!)

                                      I called Customer service in the same week and i was trying to launch a complaint. those guys said it would take min 7 days, after 7 days only i can launch a complaint!!! (I don't know how sales guy given 2 days time form me!!!) NO RESPONSE for this complaint.

                                      3 times i directly i went to guindy Airtel office. Bit RESPONSE from sales head ( Babu ). installation has been done, but not completed the work. till now (12/Mar/09) I didn't get the NET connection. What can i do with the PVC pipes and wires????????

                                      I hope they wouldn't send bill for last 20 days!!! ha ha ahh haaa
                                      i am book broadband 11/06/2009 form no. 1764563 receipt no. 711685 amount cash ad. 2100 pay

                                      [protected] [protected]
                                      i was a fan of Mr. Mittal's progress story as first generation entreprenuer...salute to his vision and taping the opportunity...but i am sure we will see the down fall of Airtel very soo not because of Market/Investors/Technologies but only because of its Customer services.

                                      They have hardly any understanding as what a customer is all about. i think " Process Delay, Confusion, Careless Approach" are some of the defined competencies to get promotion for Airtel's Manpower.
                                      AIRTEL - centrex not working

                                      I am extremely dissappointed with airtel's customer service.
                                      None of my complaints (more than 10) about following problems through regular channels have been resolved.

                                      i have raised issues for my airtel number [protected] 10 times from the past one month and no resolution is provided

                                      it just seems that there is absolutely no use to expect better service from airtel even though this is a private player. It seems they do not care if few customers are lost due to poor service. They also do not care about the pain they cause their customers.

                                      himanshu
                                      delhi
                                      thank you
                                      my complaint has been resolved but wished not waisted the time i spend for not been provided the resolution earlier.
                                      Hey
                                      The airtel broadband services offers plans which have a limited download. This limited download is justified on the basis of a 'fair usage policy', something they claim is implemented throughout the world. However, airtel fails to justify what in reality is fair usage policy. I have lived in the Uk, US and Canada in the past 7 years and the fair usage policy which is implemented there is substantially different from the one which is implemented here. The internet companies abroad provides what Fair usage policy and only implement it on individual basis when the particular user downloads something illegal or pirated such as movies, music on torrents or uploads something illegal.
                                      An example of such fair usage policy can be found on the o2 website(an ISP in london)
                                      Here is the link to the site. http://www.o2.co.uk/assets2/pdf/O2_Broadband_Fair_Use_Policy_06_09_10.pdf .
                                      Point 1 of the PDF clearly provides that when FUP will be implemented and broadly covers the cases when the user indulges in illegal activities and not lawful downloading or streaming.
                                      However, in India, airtel slows down the speeds irrespective and even if you stream or download music legally the download speed is reduced considerably after the downloads crosses the specific limit.
                                      This is nothing but cheating by Airtel in the garb of FUP, something which is a completely different policy. I hope the governing authority takes this into account and gets rid of this sham.
                                      I bought a new Airtel Broadband connection.. But i sucked with the speed.. For Rs.881 i got only 512kbps.. In BSNL we will get 2Mbps for Rs.500.. The only advantage is it is Airtel is Unlimited.. But the work which i do all the day in Airtel Broadband can be done in 3hrs in BSNL.. So this Airtel is cheating us... My friend who have the same unlimited connection pays only 500rs for 1mbps.. it seems he got BB connection in some offer.. but i pay 881rs per month but i SUCK.......... wat the hell is this Airtel... i dont like this ...
                                      Hi,

                                      This is regarding cancellation of Airtel broadband.

                                      My Airtel land line number :[protected]
                                      I requested to cancel the broadband on 8th June 2011 & they came and collected instrument on 10th June2011. Reference no : 44308 & contact person is Rajni.

                                      I called on 17th June 2011, they said I requested to retain and transfer. Then I asked for cancel.
                                      Reference number : 495064.
                                      I called on 25th June 2011, same story : Reference number :309757
                                      I called on 1st week of July 2011, the connection is under different name and bill send it to me.
                                      Connection under :
                                      Sunil,
                                      No F3/White house building,
                                      Stant mark road,
                                      1st floor, opp: SBI bank,
                                      Bangalore -01.
                                      contact number : [protected].

                                      But they are sending me the bill.

                                      They are not ready to disconnect the connection.

                                      I really not understand how to act on this.

                                      Please do need full.

                                      With best regards,
                                      lohit.
                                      [protected].
                                      This month i got the bill 1176 /- and when i should except that this will resolve.

                                      Two Guys called me for to pay the bill on 3rd Aug 2011.

                                      I got the SMS also to pay the Bill.

                                      What i need to do to resolve this issue.
                                      @airtelpresence:: I dont trust you guys anymore.. i tried to reach your customer care for many times.. You people played like with me.. i called all the numbers you gave.. and i got no answer.. My local Airtel office said to call 198, They told tat they wont handle broadband and gave local airtel customer care landline number, Tat number oh god it is only a recorded voice. I tried 121 a lady is speaking with out hearing what i am trying to say.. all she is saying "What can i do sir? Welcome to Airtel.. we are not dealing with broadband bla bla bla bla", for god sake she didnt even listened what i was trying to tell, actually i was trying to reach some higher authority through her, But she made me tensed and i disconnected the call. Atlast I went to Airtel Broadband Office in person to solve this, but they didnt treat me good.. Worst response ever i saw.. Even in BSNL they wont respond like this... I cant tolerate anymore.. now my company is paying my internet bill.. thats y i am still in airtel.. When this connection becomes my own personnal connection the next second i will apply for DISCONNECT!!! AIRTEL is a FRAUD
                                      Dear Friends,

                                      Be aware

                                      My plan My Friend plan
                                      ======= ==============
                                      Plan Unlimited Unlimited
                                      Speed 512kbps 1.5 Mbps
                                      (After 8Gb 256kbps) (After 8Gb 1Mbps)

                                      MONTHLY BILL Rs. 881 Rs. 500

                                      I dont know what to tell... They say that he got that connection in an Offer.. what offer is this????
                                      you can reduce the initial amount or first 6months bill.. but what is this???

                                      If it is offer, Then i need this Offer... Can you give me?? Can you give me?? Answer me AIRTELPRESENCE, , , , Answer this question to everyone...
                                      The above post is not clear since i wrote it like a table... it is not supported here...

                                      Ok.. here is the details..

                                      I pay Rs. 881 for 512kbps(after 8Gb usage 256kbps) = UNLIMITED
                                      My Friend pay Rs.500 for 2Mbps(after 8Gb uage 1Mbps)= UNLIMITED

                                      I dont know what to tell... They say that he got that connection in an Offer.. what offer is this????
                                      you can reduce the initial amount or first 6months bill.. but what is this???

                                      If it is offer, Then i need this Offer... Can you give me?? Can you give me?? Answer me AIRTELPRESENCE, , , , Answer this question to everyone...

                                      My dear Friends,
                                      Please dont choose Airtel.. BSNL provides extra ordinary plans.. Check the following link.. among that i am gonna choose 600 COMBO.. speed rocks... believe me...

                                      http://www.bsnl.co.in/service/new_BB/BB_COMBO_lim.htm
                                      Broadband Connection

                                      I had paid Rs. 500 as advance payment for an Airtel Broadband connection vide cheque no. 268479 dt. 23.7.11 drawn on ICICI Bank. The cheque was handed over to Airtel's representative Mr. Parminder Singh on 23.7.11 and Airtel's customer enrolment form no. 2757393 dtd. 23.7.11, duly filled, handed over to him.

                                      Regret to inform that the Broadband connection has not been provided to date. Further, despite repeated reminders, the advance payment given by me, too, has not been refunded by the company.

                                      It is unfortunate that such a big company should indulge in such unethical practices.


                                      J. K. Mutreja
                                      [protected]
                                      hi, i ordered for broadband connection online using airtel website. it asked me to pay 500rs which i did through my card. after that i have not received any communication about this. I also contacted your customer care about this and after 3 or 4 mails about this from them i have not yet got a reply yet. its been couple of months and airtel has still not refunded the money i paid for a connection, which i have not received. Could you please let me know what is happening with this?
                                      I applied for a new broadband connection online almost 2 months ago (reference number BR6356063).

                                      After 2 weeks, they did not do anything about it, so i called up customer care and raised a complaint(complaint no.[protected]. Even then all they did was call me and asked what my problem was.

                                      After waiting another week i called them again and they told me my complaint had been resolved and there was a problem with my application. So they raised a new connection request on 7th April (ref no [protected]) and they promised me the connection would be set up in maximum 7 days.

                                      After another month of me repeatedly calling their customer care and raising 2 more complaints (no. 45012666 and no.[protected], no action has been taken by them on my request as of today. Maybe posting here will somehow help me.

                                      Unfortunately for me Airtel is the only Broadband provider in my area and I am stuck dealing with them.
                                      Helpful
                                      Found this helpful?
                                      16 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rucha_4786
                                        from Delhi, Delhi
                                        Oct 31, 2011
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Pune, Maharashtra

                                        Hi,

                                        I got call from airtel regarding documents submission for verification.
                                        I went to aundh's customer relationship centre and submitted all the required documents.
                                        But still I am receiving calls regarding the same.
                                        When I went to relationship centre(after trying to make 100's of call but no response) they said my documents have already been sent.
                                        However, the customer care executive says that they have not received the documents.
                                        Mobile number:[protected].

                                        ~Rucha
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        hjjhjhvjkkkkkkkkkk, m, m
                                        hyuihguihyiukhfrgggggggggggggggg
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit