Airtel Complaints & Reviews

http://www.airtel.in/partnerworld/feedback.htm


Now


Feed back form is also not working why you people using Airtel ....
crappyyyyy occcccc.
Dont encorage these type of bussinesses... as per Ghandhi says ...
Customers rles the alll bussiness...

Thanks& regards
uma

Dear Sir,

Please be inform to you I have ordered and paid on 13.10.2011 of Aitel DTH South Sports Packeges for Rs.1290 through the Link of http://connectindia.in/checkout.htm.They told me after debit card payment I will get connection with in 24 hours.But till now I am not getting any response from connectindia airtel dealer.So please I want to know my Airtel DTH connection status.I give below my detatils.

Connect India Contact Person : Mr.Briji Mohan (mail Id.
brij.[protected]@vriti-int​eractive.com)

Product Id ; 8025
Order No.4093097
Customer Id.[protected].

Thanks/Regards,
P.Ramasubbu
Howrah - 711109.
Mobile No :[protected].

Dear Sir/Mam


We are from TCIXPS Raipur had Complained on Dt:14/10/2011 to Airtel Customer Care having complained no-5656522
for Broadband not working (Connection Fix line No[protected] But till time Today 17/10/2011 No any Solution . We have done So many Phone
Calls to Airtel Customer Care for Rectification but always they says within Two hrs Problem will be Rectify . Our totally works Depends on Internet
and we are faceing problem in our daily business works and we have no any answer to Reply our Management .

So we are very very Tired to Solve this Problem, So we humbly Request you to help for Solve this Problem .


Regards
for TCIXPS
Raipur

Respected Sir/Madam,

Complaint: Other network provider numbers (except airtel number) are not able to call to my number [protected], calls getting drops “Disconnecting”. But the airtel numbers people can do call to my number [protected]. I can do the outgoing calls to any network operator from my number ([protected]). I can send and receive SMS from any network operator.

Excise: I have done this excise.
1. Changed the handsets and choosing network selection
2. Changed the SIM

Duration of problem: 28th September 2011(from 1st day activation of this number [protected])
Model of handset(s) : I have tried with both Nokia 2600C and Nokia C2
Error message : Other people(Other than Airtel users), while calling to my number [protected], their calls get drops “Dissconnecting”

Sample numbers via which you are not able to receive incoming calls: [protected], [protected] and [protected], [protected], [protected], [protected] and etc.

I have given my complaints to Airtel people several times, but without resolving problem and my concern, they are closing my complaint request.

Service Request numbers: 39857557, 40112032 and 39878710

Kindly request you to raise SIR (Special Investigation Report) and send one technical executive to my palace & rectify the problem.

Otherwise organize to meeting with technical team; I will directly meet at their place.

I Request you to take high priority and do the needful as soon as possible.

Thanks & Regards,
Sukhananda Shetty
[protected]

after contacting customer care many times my internet connectivty on my c5 nokia is not working and on others mobile handsets its working, so also i checked my phone modem ,its working on other operators ,so i m frustrated from the service customer care help from 4 days,if any one wana query from me then contact me @[protected], my name is jagwinder singh.

Good Afternoon,

This is Anil Kaura, this is my 2nd compliant against Airtel Broadband services. This compliant is regarding my Airtel Broadband Modem which is not working from the past one month.

Now after completing a year my 'Broadband Modem' is not working. I have asked Airtel to proving me a ‘new modem’ or ‘Cancellation’ of connection. It seems that Airtel's rule is not to provide alternate modem at free of cost. It may be good strategy for Airtel to earn an income. But, in today's competitive scenario, I'm getting a better connection (wireless data card) which has a speed of 301mbps and at good cost.

I made several calls for cancellation of connection. The details of such specified below;

On 19th September, Reference No – 4335858, cancellations of services of Airtel Broadband to Mr. Rajesh (Customer Service Executive).
On 20th September I have received a call from Ms. Deepa (Backend Team member – Airtel Broadband Services) she said Airtel is ready to provide me an alternate modem.
Then I made following call for cancellation and also received few calls from Airtel for alternate modem.

On September 26th - Spoke to Ms. Vijay Lakshmi
On September 28th - Spoke to Mr. Shankar
On October 1st - Spoke to Mr. Nagendra
On October 5th - Spoke to Ms. Anu Chandralaga
On October 7th - I don't remember the name
On October 8th - Spoke to Ms. Sujitha
On October 13th - Spoke to Mr. Pavithran & Mani Shankar
On October 14th - Spoke to Mr. Jaya Kumar & Mr. Samuel
On October 17th - Spoke to Ms. Subha & Mr. Kapil

Please tell me how many more calls I need to make to disconnect Airtel Broadband and services. The connection is not working from one month starting from 17th September till now. Despite this, if I have been forced to pay any Bills, then, I have to take some serious steps against Airtel. I may have to sue Airtel for this inconvenience provided to me. All the executives of Airtel say that the process of disconnecting the connection is 7 days. Then why is it taking more than one month now?

Regards,
Anil Kaura
[protected]

Airtel Broadband Account No: 15861170
Airtel Landline No:[protected]

Hi I am Paramjeet Singh. My no is [protected].I am using airtel.But the big fat free store service is activated in my mobile from last month although I am not requested for it. When I contacted with customer care they are also doing nothing for this case. I want to deactivate this service because it cut my balance.So kindly solve this problem quickly.

Despite recharging my bangalore airtel prepaid mobile no. [protected] by Rs.18/- to avail free per day admissible local/national sms for a month, as per tariff chart of airtel supplied to recharge shop vendors, my prepaid a/c balance has been deducted for each of my smses sent. Itz nothing but clearcut cheating. Airtel must recredit my deducted amount forthwith otherwise I would prefer discontnuing my this no. -- b.p.sahu,bonafide customer, bangalore.

I raghav singhal
Existing customer of airtel since last 5 years
Is very dissatisfied with the service
My no has beein barred without my permission from 10:00 pm 16th oct 2011
Wthout any such request to the network company sent by me
I am unable to make international calls at the required time
And everything has come up at halt
Even complaint to airtel
The company has not taken any corrective action to rectify it
There systems are upgrading
N have asked me to wait till tomorow morning 10:00 am
I find this really annoying
N seek for the solution for the same
Assuring best cooperations all the time
Raghav Singhal
[protected]
My request refrence no. was : COGCL[protected]

Hello,
I have been submitted requested for mobile number portability alongwith proper documents since two weak but after having so much communications with airtel, finally they told me that call reduction facility is activated on my mobile. Therefore it is not possible for us to port you out. They are not deactivating this facility through customer care and IVR SMSs. This is my fourth attempt of portability. My cell number is [protected].

Dear Airtel Service Team,

Hi, I am Murugan Kasirajan from Kadambur, Tuticorin District having prepaid connection No.[protected] bought from Raju Cell Zone, Coimbatore. today I lost my mobile, i want to request the Airtel team to please BLOCK the Sim card.
Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). If any further process is there to issue the duplicate Sim card, pl. let me know.

Thanks & Best Regards,
Murugan Kasirajan
Mobile No.[protected]

I had a BSNL mobile post paid connection. suddenly i got a phone call from some airtel agent that they are offering 10% discount if i come to airtel through MNP. since i was not happy with BSNL service i decided to change to airtel. i submitted all papers to them. But suddenly on 13th oct 2011 (approx after 15 days) i found all my outgoing is suspended. I contacted 121, they told they can not do anything and to contact that airtel agent. I called them 2/3 times. They again wanted my PAN card xerox. I sent on the same day via email at around 4 pm. Next day, i went to the customer care at around 11 am , they called here and there and told me that my phone will be active by 3 pm. after 3 pm i again called up that agent and they told my phone will be active by night. today on 16th night also , my phone is in the same condition.
I understand that people are worthless because management is weak,no punishment for for harassing the customer. few information about those airtel agents -email- dlc.[protected]@gmail.com/ phone- [protected]./ nilanjan bose- .

now i have changed my no. so, it does not really matter wheather you restore my no or not. I have decided to go to consumer court. so, we will meet soon.
best of luck
Dr. Chinmoy Roy
[protected]

DEAR RAKESH,
RECENTLY A COMPLAINT WAS RAISED BY ME ON ''THE BIG FAT FREE STORE'' ON 02 OCT WHICH U SAID IT WAS RESOLVED....... FOR UR KIND NOTICE I WOULD LIKE TO INFORM U THAT THE PROBLEM IS NOT SOLVED AND THAT STUPID SERVICE IS STILL DEDUCTING MY MONEY......... PLZ DEACTIVATE THE SERVICE ON MY MOBILE NUMBER [protected] BECAUSE I ALMOST LOST 100 RUPEES FROM THE DAY IT WAS ACTIVATED AND IM UNHAPPY WITH THE CUSTOMER SERVICE...............

sir
my number [protected]
sir i had lost my mobile on the way journey on 3 oct 2011 morning. so for that i had lodge complaint to customer care at 11.15 am to lock the
sim and they assured me to lock the sim within an hour of no outgoing and incoming at that time i had 200+ balance. because of good network and urgency in my job i had decided to continued with same no by purchasing duplicate sim at your customer outlet. but at 9 oct after my duplicate
sim activation i had checked my balance their is only a Rs10 in my account. so for i had talked to your customer care they told me that you had
set a hello tunes service for 165days on 3 oct 20ll at 2.45 pm. so for that i want to know this how come it possible if i had called for sim lock at the same day then how they set hello tunes service without my permission. your customer executive had done fraud with my account balance.
so i want my balance back.

Airtel Customer Care Centre, Race course, Baroda not giving acknowledgement of my application duly signed by Airtel Customer Care Persons.
Not having any written/printed Board in Office of Airtel controller's office and phone no.

I have taken an Airtel SIM having the No.[protected]. I have been using the SIM more than a year. The validity period expired on 15.10.2011. While I made attempt to revalidate the SIM with charging fees of Rs.47/- through local dealers it is not being activated. Dealers enquiry to Customer Service and my enquiry through 198 has not evoked any response. The customer care office seems to be headed by irresponsible persons.

Dear Rakesh Ranga(Airtel Customer Service Team)/Team

Thanks for response and find the attached mail send by your team after a big investigation.

Please educate your team to provide valid information for the customer in prior to avoid such confusions.

As i Experienced,

First when i contacted your team they informed to submit the document and it will be activated within 48 Hrs.

Second time when i contacted to your team through mail, there was no response (Please dont provide any mail in your portal, because they are not responding).

Third time when i contacted your team through my friends influence, they informed that this number is ready for next cycle allocation and i can retain the same number with postpaid connection.

Finally when i registered in customer complaint, then i got this mail ID ([protected]@in.airtel.com) through which i got the conformation that the number will not be ACTIVATED.

So i concluded not to use AIRTEL - BHARTI service for any more to avoid such confusions.

Request you to not to activate my number as i dont want to use the service which will disconnect in a while which was used nearly more than 5 years and i have not seen such a disconnection from other service providers.

Regards,
Senthil Kumar G
[protected]/[protected]

DEAR SIR

I PURCHASED AIRTEL DIGITAL TV SETUP BOX LAST YEAR SEPTEMBER MONTH (SEP' 2010), NOW SUDDENLY THE POWER IS OFF, I MADE A COMPLAINT TO CUSTOMER CARE, THEY SENT A ENGINEER FOR SERVICE, HE SAID THE SETUP BOX IS GONE, AND I HAVE TO PURCHASE A NEW ONE, I ASKED HIM THE ONE I AM HAVING IS EXACTLY 12 MONTHS OLD, WHY SHOULD I NEED TO PURCHASE A NEW ONE BUT HE IS NOT IN A POSITION TO ANSWER, HE SAID THE COMPANY RULES WERE LIKE THAT, AND EVEN THOUGH I AM PURCHASING A NEW ONE IT WILL NOT COME UNDER WARRANTY, I DON'T UNDERSTAND, FIRST THEY SHOULD GIVE ME A REPLACEMENT OF SETUP BOX, BUT THEY INSISTING ME TO PURCHASE A NEW ONE, WHICH WILL NOT COME UNDER WARRANTY

I ASKED THE CUSTOMER CARE TO GIVE THE AIRTEL NODAL OFFICER NUMBER, BUT THEY PUT MY CALL ON HOLD FOR MORE THAN 15-20 MINUTES , FOR EVERY TIME TO CONTACT THE CUSTOMER CARE IT GOING INTO THE AUTO ANSWER OPTION AND FINALLY AFTER 15 MINUTES ITS GET DISCONNECTED.

I AM PLANNING TO SURRENDER THE SETUP BOX

THANKS
KUMAR
[protected]

To,
Respected sir ,
My name is Alpesh Tomar from ahmedabad i am using airtel sim card since last near by last 7 month .I am the regular cutomer of airtel
but i am not happy the service of airtel . Because the company is deducting unnessecary balance from my accoun . On 14/10/2011 at near by 11 pm
i just made a call to my friend and after disconnecting the call what i have seen that company had deducted 20 rs from account . I got the message that your caller tune service is started but i never told them to start all these bull .When i called the custumer care one of the person recive the call and told think to him .After that he told i cat refund your balance .Then i told ok no problem dont refund the balance but just transfer the call to
your manager or supervisor , so what the answer i got from that gay the supervisor is on in office i will not transfer the call .After doing so many argument at last that gay has transfer the call .He transfer me to someone to the person whose name was lokesh chaudhary again i explain whole
think to him .These gay is saying that after all conversatoin that you not get balance back and he is also not giving any satisfactory answer to me . After all these thinks i have also made the complane for think and that extra deduction of my balance of my call charges . My airtel to airtel call charges are 10 paise per minite and other mobile 60 paise per minite . On 14/10/2011 at evening at the time of near by 7 pm i call on my one of my friends number who is using airtel only and i have talk to her for 3.17 minites according to that company have to deduct 40 paise but they have deducted 90 paise, and after that i asked that according to what you have deducted these charges ,then what did they answer we dont have any detail of your call charges what is going with my number and also gave me someone personal mobile number and told that talk to her in morning. why should will call any personly? .And these is not first time they had done several times all these thinks but because i am not getting time that why dont done the complane . so now i want answer for all these thinks .i hope that i will get the positive support from your side ....My contact no is [protected] you can reach me any time on these no and my email id is [protected]@gmail.com .Hope that you will also not going to demotivate me .......
thank you
alpesh tomar

Dear sir/ mem
I am AZAD KHAN PATHAN. I want to convert in prepaid from my post paid No.- [protected]. but no responce from your airtel store . they says if you want convert in prepaid this number that is impossible. you can PORT other company after pay our dues but we cant prepaid because according our company rules we cant prepaid this number before 6 months using by you.
I want to go with Airtel but my minimum use on this number so please convert my post paid no.[protected] in prepaid.

Thanks & regards
Azad Khan Pathan
Mob- [protected]