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Address: Alwar, Rajasthan

I used Airtel internet for two days whose total volume was 7506Kbytes and as per plan i was told that it is 10paise per 10 KB , so as per usage it should be Rs 75 only but I was chaged Rs 2300 for that two days internet.

Name: Jitendra Singh
Mobile no: [protected]
service provider: Airtel postpaid
Bill No:[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Krishnagiri, Tamil Nadu

Hi this is jamuna from tamilnadu

My mobile number was under registry on DND service

I want to unsubscribe the DND service. [protected]- this is my mobile number

PROBLEM FACING FROM PAST ONE MONTH:

> Unable to de-register/ cancel the DND service

> Unable to connect to customer care no:121 from my mobile

> Struggling from past one month to contact customer care no 121

So kindly look into this issue and resolve it on an PRIORITY basis.

Aug 13, 2020

Complaint marked as Resolved

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pushkarkk83

from Mumbai, Maharashtra

Aug 5, 2012

Dear, airtel operater please remove the number DND with immedaitely effect. iam call back 1909 airtel officer the operater told ur number not register DNB, but just dial called ur number DNB register no forward any number sms, Henace i request you to me remove the DNFmy numer [protected] PLZ DE-REGISTERD DND ON MY NUMBER I WANT TO MY SMS, CALLS STOCK ALERT MSG BANKING PLZ HLEP ME

Naveen Kotni

from Warangal, Telangana

Oct 11, 2012

Dear, airtel operater please remove the number DND with immedaitely effect. iam call back 1909 airtel officer the operater told ur number not register DNB, but just dial called ur number DNB register no forward any number sms, Henace i request you to me remove the DNF my numer [protected] PLZ DE-REGISTERD DND ON MY NUMBER I WANT TO MY SMS, CALLS STOCK ALERT MSG BANKING PLZ HLEP ME

Sapna.raghav

from Gurgaon, Haryana

Dec 3, 2012

My mobile number was under registry on DND service.I want to unsubscribe the DND service. [protected] this is my mobile number.I have already registered continue complaint for DND deactivation from 20-Nov-12.Please deactivate DND urgently.
Name-Sapna Raghav
Mobile No-[protected]

sasht

from Kolkata, West Bengal

Apr 6, 2017

Please deactivate the DND on my mobile number. I called 1909 several times but of no use. Also sent sms STOP to 1909. Please do it asap. It's really urgent. Thank you. My mobile number is [protected].

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Address: Raipur, Chhattisgarh

To
Airtel

Sub.: Irresponsible Sale team leader & False commitment.
It is very disgusting from your part that you have very Irresponsible Sale team leader who firstly make False commitment than never responds.
In my case I applied & paid advance for net connection SURF 699 vide CEF No 2713984dt. 19/09/2011. I was promised that I would have Net connection up to 26/09/2011. As being a Chartered Accountant we have to file ereturns of Tax audit up to 30/9/2011. But till today despite hundreds call Mr. Soumya Ranjan Parida never attended my call. For this false commitment I had to suffer a lot and I lost my hours in cyber café to file returns.
It is Shameful that Sales personnel make commitments to sale products / services they don’t bother the reputation of the company or The company itself trains the people to do so but in my case please don’t think that I will left the matter so easy .
MANOJ AGRAWAL
MOB. NO. [protected]

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Address: East Godavari, Andhra Pradesh

Dear Sir,

I am one of esteemed airtel prepaid customer (Mobile No: [protected]) Since last 5 years. From last few days frequently i am getting messages showing that "You have been renewed for Thebigfatfreestore subscription service from Airtel. You have been charged Rs.5/-. Latest games http://httpgclub.in browsing charges @10p/10kb." .

Messages are coming from AD -54321.

The above mentioned messages come on three days ie.., 21st sep,2011, 22nd sep 2011 & 30 Sep 2011. inturn i have lost Rs.15/- from my balance which was unauthorized.

This reflects very badly on Airtel. So unsubscribe me from that service and refund the amount which i have lost at the earliest.

Regards

G V V S NARAYANA RAJU
[protected]
ANDHRA PRADESH

Aug 13, 2020

Complaint marked as Resolved

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sahil gupta

from Rawatbhata, Rajasthan

airtel youth pack — unauthorised charges deduction

unauthorised deduction of charges between 12 noon to 5pm on aitel youth pack on airtel to airtel local wid 0.75 paise.plz solve this problem ([protected]) is my mobile number

Soumen Roy Chowdhury

from Mumbai, Maharashtra

Airtel Prepaid — Unauthorised deduction on renewal of services

It is not fair to renew any services which was also started without any proper consent. Now repeatedly the services of Friend Chat is being renewed. Even to my surprise, the account balance was also made negative in one case wen there was not sufficient balance. It would have been better if I would discontinue the service then itself. Again the chat service has been renewed & the previous negative balance was adjusted when it was topped up.
Very very disgusting & cheating. If my money on this account is not being refunded & stop further renewal I will go to consumer court.

Soumen Roy Chowdhury,

M-[protected] (Airtel number)

Sarita Mohanty

AirTel — Unauthorized Balance deducted for airtel internet account

Hi,
I have recently opted for AIRTEL datacard internet facility (with unlimited access plan of monthly rental Rs.999) and within a span of 1.5 months I saw my bills to be crossing Rs.3000 plus. I had called airtel customer service and went tAirtel office as well number of times but there seems to least importance to my concerns apart from that they don't even notifed me in any of the actions taken by them like disconnecting my service without notifying and increasing in the bill amount. After long time I came to know that for my connection the Airtel LIVE was activated which I didn't opted for at all and even after unsubscribing it they are still charging on my account and bill balance seems to be increasing day by day.I am attaching a snapshot of the messages that got dowloaded which I was not aware of and the rates are too high for each download and subscription which don't even want. Even after repeatedly calling the Airtel Customer service the issue is not resolved and as of today its becoming a headache for me and big question mark why I opted for AIRTEL. Today I saw in this forum many people like me facing the same issue, please let us know how can we file a consumer court case for this because this is really painfull and wastage of time.

Please help with any information that could resolve problems of thousand of peoples cribbing for AIRTEL issues.

Thanks & Regards,
Sarita Mohanty

Manish Kumar SIngh

from Mumbai, Maharashtra

I want to call details for calculate my accounts myself.

Saroj Sinha

from Jorhat, Assam

Airtel mobile service-prepaid — Unauthorised deduction against WAP MODEL pack service

My Mobile No. is [protected]. On 21/11/2009 I received a SMS from No. 54321 that I have been renewed for subwapmodel subscription service from Airtel and charged Rs.10. I got anotrher message from No.58888 that my Sub Model will be renewed on 24/11/2009 and to Unsub click here hrrp://203.19998.70.160/site/t.jsp?i=526
I immediately sent a messeage on to 54321 that I have never asked for it and this must be stopped immediately and there should be no renewal. I also tired the URL given above on the net through computer but it sqid that this is an nunknown No..
Today(25/11/09), from No.58888, I have been congratulated for my WAP MODEL pack service been successfully renewed.
I request you to immediately stop this unauthorised service and refund the money deducted against these.
I earnestly hope that this will get your immediate attention and the problem resolved forthwith.

kim

from Delhi, Delhi

Airtel Prepaid — unauthorized deduction of balance

I am a subscriber to Airtel Prepaid No. [protected]. Unauthorized deduction from my balance has been made often during the recent time. Arrangements for corrective action may please be made

Joginder Paul Mengi

from Gurgaon, Haryana

I agree as I have also been debited on my telephone no [protected] and continue to receive the information on being renewed and charged despite of the fact that my protest is being brought into notice at their customer care centre every month. Joginder Paul Mengi

arvd

from Mumbai, Maharashtra

Mar 27, 2011

Airtel is the biggest fraudulent profit maker in the market. They are unethically enganged in unauthorized balance deduction from pre-paid customers. Never ask for cash deduction confirmation for third party services in their network.

On March 27, 2011 @ 9:48AM, I was browsing through their Airtel Live and just by clicking on download Videos link at one place Airtel made me loose Rs 99 from my balance. I don't have any clue for what this was deducted. And on being asked by Dumb Airtel Customer Care Executive, I was told that it is for fee jokes smses. That foolish Executive couldn't provide satisfactory answer to my query and without intimation cut my phone.

Just to run away from their jobs, they have started new policy for Customer Care. Customer can make only three calls in 24 hrs after that they are blocked for next 24 hrs. This proves worst Customer support by Airtel.

If concerned department is reading this mail, I request to take stringent action against Airtel for practicing such fraudulent activities.

Deepak
Kota (Rajasthan)

Kalpana_kumari

from Bengaluru, Karnataka

Jun 28, 2011

Airtel — Unauthorized Balance Deduction

Everyday my account balance is deducted for my prepaid mobile number ([protected]). Even after calling customer care they are not responding bt again my balance is deducted. I am fade up with airtel unauthorized balance deduction. please take care of this otherwise i will have to change services for other mobile service provider.

Kalpana

shreyas2

from Vadodara, Gujarat

Jul 13, 2011

sir
u said tht ur team as tend to the problem and the tipsbyyuvarajsingh as been deactivated but it as
again activated by itself and
balance deduction has been started
even without subscription of the service
plz deactivate it and tend to it so it will not reactivate again
please
thank you
my info
name - satish
number-[protected]

kseshkumkar

from Hyderabad, Telangana

Oct 3, 2011

Dear sir
I am one of esteemed airtel prepaid customer (Mobile No: [protected]) Since last 2 years. From last few service from Airtel.
one week back i am activate the 16 rupee internet pack after two days deactivated also but still know they deducted the my many and per day 8 to 9 times The message display shows call/sms cost 0.10

i have loged to custtomar care executive more then 5 times and inform to deactivate the internet service they people told them to deactivate service but stile know reducing the many

jigin123

from Mumbai, Maharashtra

Apr 3, 2012

Airtel Prepaid — Unauthorized transfer of Number

this is to inform you that I am pre-paid customer of Airtel since more than last 10 years and I have paid fees for life time for above no.[protected]. I am also having other Airtel connections such as DTH & mobile.

One of my client informed me yester-day i.e. on 01/04/2012 that my number is being used by some other person

Since last 4 months I have diverted all my calls of [protected] to [protected] which is my company's mobile no. alloted to me. It is a matter of regret that you have alloted my no.[protected] to your other customer without my knowledge.

You will appreciate that as I am using this no. since more than 10 years same has been given to my Clients, Business associates, Friends, Relatives, Banks, Mutual funds, D-met a/c.etc.

The same no. is also used as evidence for pending court matter.

Not only that, my sentimental values are also attached to this no.

You are kindly requested to look in to above & restore my mobile no.[protected] to me at the earliest.

I want Justice i will fit for it.
Jignesh Bhatt
[protected]

jeganath.alagarsamy

from Mumbai, Maharashtra

Feb 17, 2013

Hi,

When i woke up on 17th Feb Mrng i was amazed to find two messages stating "Thanks for downloading Fashion Show content from ou have been charged Rs.5". When i tried to get clarification from the customer care my call was disconnected for three times ststing incomplete informations and in the fourth attempt they said you have browsed through some content on WAP and so you have been charged. But i have GPRS pack activated in my mobile and it has data balance and validity. Even though my mobile GPRS active 24*7 only mail and other contents will be on sync. How come my mobile can download some Fashion content automatically. The only answer i received was you have downloaded some content and nothing more. The customer care people are treating customers like . I even spoke to the floor supervisor named Vanathi...but that was even worse. For regaining my 10 Rs i need to spend another 10 rs in call and nearly 30 minutes of my time was taken for this. Kindly request you to look into the same.

Regards,
Jeganath.

Sajo Elamattom

from pondicherry, Puducherry

Aug 12, 2013

Am Dr Sajo Elamattom using airtel SIM.. today airtel communications deducted 85 rupees and they sent a message that I hve activated airtel video pack.. and is without any request from my side.. and I called customer service and they gave me its a push back one time chargeable programm and without my request how they activated this request I dnt. And the customer service without giving any proper answer kept phone.. I just want my money back. Previously I hve ignored small deduction but it was a huge loss for me.. I need my money back...

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Address: Dehradun, Uttarakhand

My blackberry plan of Rs 399 was deactivated without any remainder from airtel. Even after following all the procedures and Rs 399 deducted from my account for reactivation, my plan still remains suspended. Customer care executives seems to be inexperienced regarding grievance redressal as all the deadlines of 4 hrs and 24 hrs have lapsed. I also tried to contact nodal officer o[censored]P(W) circle but mobile no is not responding and no response of any email regarding my complaint.

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Prabal12

from Ranchi, Jharkhand

Sep 30, 2011

I agree regarding the fact that airtel has pathetic customer service. Even all the telecom service providers are running their business on outsourcing and logo value.

Prabal12

from Ranchi, Jharkhand

Oct 6, 2011

Thanks Airtel...my grievance has been addressed.

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Address: Bhavnagar, Gujarat

sir
We are using Airtel postpaid CUG plan...since many months we have complained regarding network problem in our area...but company gives fake promises and gives a call most probably everyday that we will solve d problem since last 5 months but uptil now its not solved.we have complaine 999 times at bhavnagar office and mailed upto nodal desk but no positive response from such a company just fake promises nothing else...
now idont know wat to do?can u help me out plz...
my number is :[protected]
Network Problem Area: Naimisharanya, sidsar road,Bhavnagar.Gujarat.

Aug 13, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

Hi,

Today morning around 8:30 am I received a blank call from [protected]. When i called back on the same number, Person pick the phone and told me that he is calling from Mumbai Airtel office and your number won the 25 lacks. to get this amount you need to check the number on the back side of sim it that match with the number (provided by the caller) then call us on the same number. I don't wish to receive any anonymous call like this in future. So, I request you to take my complaint and I appeal a quick response.

Could you please let us know how they peopple get to know the back side number of my sim card ?

My Number - [protected]

Thanks,
Narendra Yadav

Aug 13, 2020

Complaint marked as Resolved

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pankaj.aanand

from Mumbai, Maharashtra

Oct 7, 2011

I received a call this morning(7th Oct'11) from the same no mentioned above, that went as a miss call, i tried to call back but could not connect, the recorded message tell me its an ISD no.
I too have an Airtel No. Location Delhi

Pankaj Anand

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Address: Cuttack, Odisha

Wrong deduction of balance due to unwanted services and activation o[censored]nwanted services
Dear sir I am PRITAM MOHAPATRA form Odisha (Cuttack). This company activate unwanted services without information on my mobile and wrongly deduct the balance. Customer care service of this company also very bed. When we contact on customer care the call never connected sometime it connect. And customer care executive told me sir not available our system. Please help me
my airtel mobile number is -[protected]

+1 photos

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PRITAM MOHAPATRA

from Ambasa, Tripura

Sep 30, 2011

Dear Sir,

My mobile is not working 2days.any clarification plz call me my home number[protected].

Rgds
PRITAM MOHAPATRA

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Address: North Delhi, Delhi

My name is Rakesh Vij & I am using Airtel Land line no.[protected] at my garment showroom in Dr Mukherjee Nagar which is connected with Credit/Debit card swipe machine. Since 7th Sep'11 above mentioned land line is dead for which first complaint was registered at your customer care no. 44444198 on 8th Sep'11 morning. I was not given any complaint no. but was informed that phone will be operational by evening same day but nothing happened & phone was not repaired.

After that, on 9th Sep'11 morning, when I inquired about the complaint booked on 8th Sept'11, I was shocked to hear that no complaint has been booked for above mentioned landline on previous day & fresh complaint was lodged. This time I had to request repeatedly & forcefully for getting complain no. 3793652. Since then I am trying almost daily for repair of land line but all the complaints requested on 10th, 12th, 13th, 14th, 15th, 17th, 20th, 21st, 23rd & 24th Sept has fallen to deaf ears & my phone line is dead from 7th Sep'11 till date. Above all, I have been charged Rs 10 to 25 for each call I made to Airtel customer care.
As informed you earlier that this landline is connected to Card Swipe Machine, I am loosing the sale of Rs 25,000 daily since customer in unable to use their Credit/Debit card.

Inspite of repeated follow-ups at Airtel customer care, their nodel office & appeallate office in Delhi, no action has been taken for repairing of landline & compensation occured towards sale loss of more than 5 lakhs.

Rakesh Vij
Phone No. [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Bhopal, Madhya Pradesh

Dear Sir,

I want to mention that due to false assurance and information by Airtel DTH call center, I faced a lot of hardship initially, which made me lose one work day due to false promise of installation the next day if I book immediately online.

However, I must say, I received the Airtel DTH product today and was installed as well and working properly, thank God !! However, the persons who came to install were never aware about the next day installation as they had received the order yesterday evening. So false committment created a lot o[censored]nnecessary stress and tension.

If really any Airtel personnel is reading this, I would request them that they need to ensure that customers are not being unnecessarily taken for a ride by call center at the time of purchase/enquiry. We do appreciate true facts.

Rest assured, the picture quality and after-service locally was good. And I hope it remains the same all throughout its usage. I thank the support team who called up after numerous complaints and mails and ensured my order was processed duly in their actual stipulated time.

Rgds,

Anil

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Address: Hyderabad, Andhra Pradesh

Hello,

I am Navin Kumar Bhairi, My cellphone number is[protected]. I raised a complaint against poor signal problem due to which I am loosing my business and work every day from last months time.

I raised a complaint on this on 15th of this month and they told me that they will resolve it on 26th-October exactly before 11.29 am (this part is really funny). However they didnt resolve this problem and they didnt even communicated this to me.

After I have escalated this call to a person named (Shravanthi), She told she will resolve it by 48 working days. I called exactly 24 hrs after and They were telling me that they will resolve it after 5 days.

One important thing I have to mention here is 'I WAS CALLING ALL THIS TIME'. they didn't even communicate with me of all these things.

Now I will have to see how will they resolve my problem. I loose money due to business related calls. I will have to go all the way out of this street to make a call. Not sure what I will have to do when it is raining.

Regards
Navin K [protected]

Aug 13, 2020

Complaint marked as Resolved

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navinkumarbh

from Hyderabad, Telangana

Sep 29, 2011

Hi,

I had been a genuine costumer to them from last 8 years.my earlier number in maharashtra was [protected].

It looks like I will have to change my SP.

We will see how it goes.

Regards
Navin K

navinkumarbh

from Hyderabad, Telangana

Oct 1, 2011

Hello Rakesh,

Thank you for this email. This is what I always worried. Each time I raise a complaint Airtel re initiates from there( That day). I said, I raised a complaint 15th, 26th, 27th and 29th...now you took this last date and you will say from this day the complaint started.

Today is 1st, I would like to say I suffered from last one and half month with this problem. I am facing it still.
Nobody called me till now about the update.

I am not happy with your (Airtel resolution team) who has to at least update me.

I would like to see till this Monday. Because you wont be happy about what I do and what I write here.
Because I already had lost so much money just because of this.

Thanks & Regards
Navin K[protected]

navinkumarbh

from Hyderabad, Telangana

Oct 4, 2011

Hello Rakesh,

I would like to tell you that, 'THE PROBLEM IS NOT RESOLVED' and I wont call you to your number(121) anymore because I know how it works. I am not happy with the Airtel customer service how ever they really really talk good. Which is useless to me.

I want to reconfirm you that the problem is not at all resolved. I don't on what basis you confirmed it.

Regards
Navin K[protected]You cannot reach me when I am at home because of poor airtel signal and their service)

navinkumarbh

from Hyderabad, Telangana

Oct 10, 2011

Hello Rakesh,

Did you ever try to help me resolve this issue. This is how Airtel works is it? today is 10th of October...so it does mean its almost a month from the day I complained about it.

I didn't call to your 121 because I know how it works. In what way will you repay my business.

This forum wont work as well then. I realized. Nothing works here in India except the corruption.

Cheers
Navin K

akhil8999

from Nizamabad, Telangana

Nov 4, 2011

AirTel — poor signal problem

hi , this is K.AKHIL KUMAR residing at revenue colony-2,subedari, hanamkonda, warangal, AP. Which is in the middle of the city .we are facing very poor signal problem.though after complaining to customer care this problem is not been solved.kindly solve this problem , or atleast may u let me know the reason for this signal problem in this city area.

navinkumarbh

from Hyderabad, Telangana

Nov 11, 2011

Hello Rakesh,

I wasnt there in india for almost a month. You guys didnt even think about resolving my problem.

Not sure what to say now.

Regards
Navin K

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Address: Rewa, Madhya Pradesh

[protected] Forwarded message[protected]
From: SANTOSH CHATURVEDI <[protected]@gmail.com>
Date: Thu, Sep 29, 2011 at 7:02 PM
Subject: Re: Airtel south value sport pack
To: [protected]@in.airtel.com

Dear Sir,
Myself Santosh Kumar Chaturvedi . From Madhya Pradesh District Rewa Pin Code 486001.

actually 3 din pahle mai online airtel DTH ke payment kiya Concern Person Mr Kanak Gupta Noida Sector 63 Conect India Through . aur Mr Gupta bole ki 12 Hours me apke home me engg. installation kar denge .

Lekin 3 Din se jyada ho jage kam se kam 50 bar customer care se aur bataye gaye number per communication kiya but koyi response nahi mila

added some important links.

1 - Product id 8025
2- Customer id [protected]
3- Sucessfully payment reference no.

Name :
santosh kumar chaturvedi
Your Reference Number is 3994895.
Please quote this number in all future references.

Email :
[protected]@gmail.com

Phone :
[protected]

You have made a payment of Rs. 1490.0
buying the product Silver Pack.

maine apko total detail de diya agar kal tak hamara installation nahi hoga to fir aap jano......

so Plz. check this status as soon .

Thanks
santosh kumar chaturvedi
mobile no. [protected]

On Sat, Sep 24, 2011 at 3:16 PM, Kanak Gupta <kanak.[protected]@vriti-interactive.com> wrote:

On Fri, Sep 23, 2011 at 4:15 AM, Kanak Gupta <kanak.[protected]@vriti-interactive.com> wrote:
Dear customer,
Thanks for showing interest in Airtel Digital TV.It gives us great pleasure to welcome you on Airtel DTH network.

--

--

AIRTEL DTH For:

MPEG-4 DVB S2 technology for the best picture and sound
Free Installation
Free Home Delivery
Universal Remote

Click on below mention link for the information of
Airtel Digital TV.

http://www.airtel.in/wps/wcm/connect/DTH/bharti%20dth/packages%20for%20you/brows...⇄

Payment Link
Product ID is 8025
http://connectindia.in/checkout.htm
choose Bill Desk for credit card and
CC Avenue for Debit Card, Net banking, Itz Card,American Express
(citi bank secured services)

after payment you will get a form reference number pls send the reference no.on the same e mail-ID for activation.

South Value Sports
@Rs.165/month
151 Channels + 1 Interactive Services
Rs.250 CASHBACK + 4 Months Subscription

Rs.250 CASHBACK 4 Months Subscription
151 Channels + 1 Interactive Services

Get any 1 FREE Regional Pack from list mentioned below

Tamil Pack 1 - CHUTTI TV,KTV,RAJ TV,SUN (MUSIC,NEWS,TV),CAPTAIN TV,VASANTH
Tamil Pack 2 - ADITYA TV,KTV,RAJ TV, SUN (MUSIC,NEWS,TV),CAPTAIN TV,VASANTH
Kannada pack - U2, Udaya Varthegulu, Udaya Movies, Udaya TV, Zee kannada, Suvarna News 24*7
Telugu -GEMINI (MUSIC,TV,News,Comedy),MAA TV,ZEE TELUGU,ABN ANDHRA,BHAKTI TV,TV5,SAKSHI TV
Malayalam Pack- KIRAN TV,SURYA TV,ASIANET PLUS,Asianet
Ushe TV pack - Ushe Tv
Aditya TV to be available as part of optional Pack only upto the Free Preview Period

Additional Info

Also includes 4 PPV (Pay Per View) Movie Channels. Customers to pay separately for this

Includes 6 games - Break Up of Free and Paid Games can be changed without prior notice.
Channel count includes 8 Widgets, 6 Games and Help Services
Customers to pay separately for paid games
FREE installation
Cashback offer is valid only on website, internet and call center
Channels (151 Channels + 1 Interactive Services)
Business News( 3)
CNBC AWAAZ CNBC TV18 ET NOW

Entertainment( 44)

STAR WORLD STAR PLUS STAR UTSAV STAR ONE
ZOOM PTC PUNJABI DD KASHMIRI OTV
STAR MAJHA KAIRALI TV KALAINGAR TV STAR VIJAY
DD Bharati DD Lok Sabha Sony SAB
AXN Colors SAHARA ONE DD Rajya Sabha
Suvarna DD Podhigai DD Chandana Star Pravah
Nepal One DD Sahyadri Mahua Mi Marathi
DD Punjabi DD Oriya DD Gujarati UTV BINDASS
Sirippoli Kasthuri Makkal TV Home Shop 18
DD NE Chardikala Time TV Jaya Max KAIRALI WE
RUPASHI BANGLA POLIMER IMAGINE TV DD NATIONAL
Games( 6)

GAMES 1 GAMES 2 GAMES 3 GAMES 4
GAMES 5 GAMES 6
HELP( 1)
HELP CHANNEL

Infotainment( 14)

ANIMAL PLANET DD GYAN DARSHAN DISCOVERY FOX HISTORY
NATIONAL GEOGRAPHIC CHANNEL WHATs ON AIRTEL WIDGETS 1 WIDGETS 2
WIDGETS 3 WIDGETS 4 WIDGETS 5 WIDGETS 6
WIDGETS 7 WIDGETS 8
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ANIMAX DISNEY HUNGAMA TV NICK
TOON DISNEY
Lifestyle( 1)
FASHION TV

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AIRTEL MOVIES 1 AIRTEL MOVIES 2 Channel 8 ENTERR 10
SAHARA FILMY SET MAX STAR GOLD UTV ACTION
UTV HINDI MOVIES WORLD MOVIES
Music( 7)

9X MUSIC B4U MUSIC CHANNEL V MASTII
MH1 MTV VH1
News( 31)

24 GHANTA TV9 KANNADA ETV 2 INDIA TV
MANORAMA NEWS NDTV INDIA NDTV 24x7 HEADLINES TODAY
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--
Thanks & Regards
S.K. CHATURVEDI
Email: [protected]@gmail.com
H/P- [protected]
[protected]

--
Thanks & Regards
S.K. CHATURVEDI
Email: [protected]@gmail.com
H/P- [protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

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mukeshchitre

from Vadodara, Gujarat

AIRTEL DIGITAL TV — UTV CHANNEL NOT SHOW

MY REQUEST NO,3570545 DATED.15/8/2010 FOR COMPLATION NOT SOILVED FOR CHENNAL NO.115 UTV PACK MONEY IS DEDUCTED MY ACCOUNT SERVICE IS BAD FOR AIRTEL DIGITAL TV NOT ANSWER TO YOUR COMPANCY I HADEK FOR PURCHASE DISH

gaurar

from Pune, Maharashtra

Jan 2, 2011

AIRTEL DIGITAL TV — ftv hd

we want ftv hd on airtel digital tv and there is no quick view and i sport and so please dont by it this is a chiting to the custumer so please dont buy it there is no add new channel like ftv hd ,prime and many more

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Address: Haryana

Pls unsubscribe from gclub.com and airtel subswap service
I have not subscribed for this website, but deduction is made without my knowledge.
My number is [protected].
There is no solution from customer care, called them up and wasted money only.
Please do the needfull

Aug 13, 2020

Complaint marked as Resolved

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anshika

from Delhi, Delhi

I am using airtel's number since august 2007 and prior to that also i was using airtel's number but last month i.e. may 2008, I have noticed some charges on my bill which were totally unauthorized.These charges are for downloading something from the website using wap services on the phone.I called up airtel customer's service several times to remove these charges so they waived off 0nly rs.101 and i am being charged rs.400 in total since december 2007.Even i do not have necessary settings on my phone to access internet then why i am being charged.I am paying these charges since december 2007 without using these services.i want all these charges to removed from my bill or to be adjusted on my next bill.I never expected that airtel will deceive it's customers like this.This is a SCAM.Please look in to this matter.

Ambika

from Ernakulam, Kerala

I am using AIRTEL for the past 4 years.

Yesterday, afternoon when I checked the balance, it was > 100, but when I rechecked it at night, it was only 3.25ps.
I called Customer Care Executive, they were trying to prove that I have visited some paid sites. But I haven't done so. I am sure that I haven't opened any such sites. GPRS is enabled in my phone. I have checked my Yahoo mail, nothing more.

Is this the service AIRTEL is providing, I called the cutomer care Team Leader, his name is MARTIN, He was trying to prove that I am lying.

To check whether I have done any mistake, I have checked the browser history, It shows only Yahoo mail.

I don't know, is it the problem of Software, or AIRTEL itself, is trying to fool the customers.

Is this the way AIRTL is making money. But if I didn't get money back, this will not be the way I will be taking action against you. I want to know whether there is LAW in this country.

All other service providers are atleast ready to solve it, but here u all r putting the fault over the customer.

This is not the first problem I am facing from AIRTEL.

Are you trying to cheat the customers. Or you don't want any more customers in AIRTEL.

You have introduced new facility of Bill Payment. Did u introduce that so that u can cheat more money from customers. How can we believe and pay our bills.

If this mail is being read by any customers. I humbly request to cut there AIRTEL connection and pass this message to all over ur friends.

DON"T USE AIRTEL.

M.P. Dwivedi

from Roha, Gujarat

Airtel — Double deduction of monthly GPRS subscription

On 24/11/08 the monthly subscription for GPRS was made twice. Instead of Rs.249/-, Rs.498/- was deucted. Nothig has been done in spite of raising the matter several times. My mobile no. [protected]

Kanhaiya kumar

from Delhi, Delhi

AirTel — Charged for something i did not downloaded

Dear service provider,
I an a subscriber using airtel no.[protected] in Gwalior. I was using the net on phone service and went to a page where for any download charges had to be paid but i clicked the back button and went to some other page. But by then I received a message from number 64611050 stating that Ps 50 have been charged from my account.It is quite unjustified as i didnt downloaded nor even clicked on any item to download. Please look into it and get my money refunded
your customer
kanhaiya kumar

Sheetal Guleria

from Mumbai, Maharashtra

Airtel — Billing - Unauthorized charges

I had availed missed call services a few months ago. I was getting such alerts in the beginning but after a while it stopped. I sms to discontinue this service so i am not charged for the services i am not getting. however, i was kept charging. This month, i again sent sms to discontinue this service and got the sms that it will be discontinued. However, i got an sms a few days back that the service is renewed for this month and i will be charged for this service. I donot understand what is happening. The amount is small (Rs 15 per month) so i never bothered but now i feel cheated as despite of sending sms i am being charged for a service that i have not been getting.

Agni

from Jaipur, Rajasthan

i am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.10/-.Enter Fun Zone http.//igmobi.com.
I have five time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far. there are number of customer like this being exploited daily. please help us into the matter, thanks

Raja

from Bengaluru, Karnataka

sir please give proof for this number [protected]

Complainant3459200

from Jaipur, Rajasthan

Dr Ranjan P Vithalani

from Payyannur, Kerala

Airtel — unauthorized charges of hello tune

i am dr ranjan p vithalani[[protected]], i have been charged unauthorizedly Rs.45/- for hello tune in the month of january which I had not asked for. please change the bill accordingly. kindly do needful and oblige.

KARAN PARMAR

from Amritsar, Punjab

AirTel — UNAUTHORIZED CHARGING

I GOT A MESSAGE FROM AIRTEL THAT MY MCA SERVICE IS SUBSCRIBED N IT IS RENEWED ON 15TH.BUT I DIDN'T ACTIVATED ANY OF SUCH SERVICE N I BECAME A VICTIM OF CONSUMER CHEATING AIRTEL POLICY.ALSO THE AIRTEL EXECUTIVES DIDN'T TREATED ME NICELY.THEY ARE NOT REGISTERING MY COMPLAINT ALSOE .ONE OF THEM TOLD ME THAT I WAS SENT A MESSAGE TO DEACTIVATE THE SERVICE WHICH WAS GIVEN FOR FREE FOR A WEEK BUT I DIDN'T READ THAT MSG.EITHER THE AIRTEL POLICY MAKERS ARE THINKING US FOOLISH OR THE WANT TO TEASE THE CUSTOMERS FOR SOME PROFIT BY THESE CHEAP POLICIES.

pankaj baishnab

from Amritsar, Punjab

every second consumer is facing such problems

Anant Sharma

from Delhi, Delhi

I'm a Madhya Pradesh Airtel Customer with Number [protected]. i have a problem with gupshup pack...
I haven'nt activated it all still my balance is being deducted and that to falsely. I asked customer care whether i have activated any pack. They told me i have activated Gupshup pack on 5 numbers. If its true then they should deduct Rs 75 but they have deducted only Rs 30 i.e there is some false information generated. (i havent subscribed to any of the packs ) pls help me out to get my Rs 30 Back and also how can i know what numbers are active on Gupshup pack if its true.

Rajinder SIngh

from Jalna, Maharashtra

sir
i have a prepaid airtel connection bearing no. [protected] and i have been using this number exclusively for internet purpose. In the evening of 5th march 2009 at about 7-00 PM i recharged my said connection with full value coupan worth Rs. 333/- . that day i subscribed for daily subscription of internet and sent the message at 52505. then i started using the internet. that day i used internet for 2 hours approximately. but to my surprise, in the morning of 6-3-09 i noticed that all of my balance had vansihed. after that i have been contineously compalining at the coustmor care of airtel but to no effect. all the time they say that they had taken a note of my problem and i would be responded within 24 hours. but it is much regretted to point out that i am yet to receive any response from your company. SO SAD
through this mail i once again, request to look in to the matter and get me the worth of my money back.

Thanx

Lalitha G

from Hyderabad, Telangana

Hi,

This is to bring to your notice that I haver been charged Rs10 per week even if am not browsing archie comics .

And if this is not done at the earliest, I would like to disconnect the number as i feel this is absolute cheating .

To your surprise I would like to inform you that I have no net connection on my mobile .

Thanks

Lalitha

Mahendra Singh

from Delhi, Delhi

i activate GPRS service on my mobile at the rental rate of 10Rs per day but on 12 december some extra charges are cut on my phone it is above Rs30 .Customer care officer do not receive the call of me.If i call with other no they do not take any action about this they are waste my time & money.

Complainant4948481

from Mumbai, Maharashtra

UNAUTHORIZED CHARGES FOR CALLER TUNES

Mallika Indresh

from Chennai, Tamil Nadu

my no is [protected],, airtel has deducted 99 rs for some downloading, which actually i didin't done, i can't able to reach customer care also.., its too bad

jkpasala

from Hyderabad, Telangana

Hi, this is with regard to unauthorized deduction from my account. When asked about the same to customer care, they say I am using SMS service and so it has been charged accoridingly which I am not doing. From Rs. 125 the balance has come to Rs. 55 in one week where the mobile is used for incoming calls and emergency calls.

Why this is happening without our consent.
Please reimburse my balance back for the same.

Sim: [protected]

kaliapettai

from Chennai, Tamil Nadu

Airtel Mobile — unauthorized charges

sir, i have Airtel mobile prepaid.no is [protected].Often i find Rs5 is deducted for love service etc.which i never opted for and iam not of that age .My objection to the airtel by way of reply to the same number yeilded no result.Such unauthorised charges irks. The service provider it seems have no responsibility to answer and solve the problem.It is unfair on the part of such big organisation to evade answerand resort to such cheap means to collect charges.Secondly,I paid Rs250 in 2008 for life time validity and the validity period was given Jan2021,but recently the validity period shows as Jan2011,why this change.Whom they are trying to fool?I shall be glad and will appreciate an answer from the authorities.

Yours Faithfully

K.S.Narayanan

arunarun06

from Chennai, Tamil Nadu

Feb 13, 2011

Airtel — unauthorized activation of charges

Airtel is going worse as they are taking charges for unauthorized service activation.. I called to customer care and they are saying cooly that form the network side they have taken the balance and wil refund it... I will check my balance often so i came to know that they have charged for unauthorised activation.. How do people form RURAL areas will know this???.

Sudheesh S

from Noida, Uttar Pradesh

Feb 23, 2011

Sir,
I would like to inform you that I am using a prepaid connection from airtel with number [protected] which belongs to Kerala State.I would like to inform you that,I got this message and reduced 99 rupees from my balance even if I haven't downloaded or subscribed the specified content.

The message got is the following:

[protected][protected][protected][protected][protected]------
From:AD-54321
Sent: Tuesday, February 22, 2011 5:01 AM

Thanks for downloading MowgliInJungleBook from Airtel. You have been
charged Rs 99. Get
latest games at http://gclub.in/ea
[protected][protected][protected][protected][protected]------
Even though I send complaint as email to [protected]@airtelindia.com they didn't take any action.
So I would be thankful to you if I can get my balance back...

jagdev thakur

from Gurgaon, Haryana

Feb 26, 2011

yar pichle 2 week se 200_300 rupee kat liye ho game downloaning ke jabki maine ye acces kiya hi nahi cus. Care me cal karne par jawab sahi nahi milta please do something warna mere pas last option trai hi hai

8600075959

from Aurangabad, Maharashtra

Mar 8, 2011

AirTel — unauthorized charges

many times unwanted services are activated automatically and charges thereof are deducted even if i have not subscribed to such services. this may be happening with thousands of customers of airtel prepaid . this should be stopped by the company.

Ram_1_1

from Delhi, Delhi

Mar 15, 2011

My mobile no is [protected],,,,,i have been charged Rs.2 daily for mms subscription which i havent applied...also i have nokia 1100 mobile no support for mms facility...please provide me a solution...

adutt

from Delhi, Delhi

Mar 27, 2011

AirTel — Unauthorized activation of charged services

Dear Sir,

My father hold a Airtel Pre-paid connection ([protected]). This is the third time in past few months that airtel has activated charged Value added services on the number. If you call and complaint them then they give you fake information that the service was activated from your side on this date by dialling this no. They do close the service but do not revert back the money.
This time they have activated some 'Ayurvedic Tips' services. I got to know about it only after receiving the re-subscription msg from them at 3:30 in the night. The last time I had clearly indicated to them that no services be activated on this no. My father is an old man and is not aware of any messages coming on his phone.
Its cheap trick on Airtel's part to extract money from people who are not so learned about technology. Repeated warnings by customers also doesn't refrain Airtel from stopping their alleged behaviour but they try and put blame on us.

Thanks,
Amit

prasssshant

from Bhopal, Madhya Pradesh

Apr 3, 2011

Airtel Mobile Services — unauthorized charges and fraud by customer care executive

i was suffered many times by unauthorized deduction of my prepaid account balance by airtel services .
when i asked to customer care services about that then i was get wrong information . and i sure that it was wrong information
i also talked to senior officer he told that my complain is registered and action would be taken but it was never happened .

I have suffered many times by this situation.
the main story is that on Sunday ,03/04/2011 at near 10 pm i bought a recharge voucher from retailer and i was unable to recharge my account then talked to customer care .he wisely told to tell my secrete code of recharge .i did.he provided the information that my recharge voucher is valid till that time. but shortly when i tried to recharge my account i got that it was used.It mean customer care executive officer used my voucher as no any one know my code.when

this is not big incident but many people getting suffered by this situation so please take action about it

for any proof i took that voucher and its serial number

my contact number is [protected]

looking ahead from Ur side

prasssshant

from Bhopal, Madhya Pradesh

Apr 7, 2011

i wish it wuld be not only a formalty

thanx

hill

from Muluppilagadu, Kerala

Apr 26, 2011

AirTel — unauthorized charging

My mobile no.[protected]
Requested thrice for unsubscribing to monotune,victoia secret service ,promotioal and other advts. and got confirmations that they will be unsubscribed.But my account is charged every day and complaints have no effect and i am thinkinf of shifting to another service provider though i am with airtel for many years,

vinpowr

from Raipur, Chhattisgarh

Jun 18, 2011

i have been using the airtel sim since 5-6 years. some time before i purchased a 3g phone on which i activated a GPRS service of airtel. In this service, 10 rupee are supposed to be charged by the company on daily basis. Some days before company has cut down the 480 rupees instantly on the name of browsing charges while my GPRS scheme is running. I talked about this with company fellow but they are just not ready to listen me. Please tell what to do?

amarbiotech

from Dehra Dun, Uttarakhand

Jun 28, 2011

Airtel — Unauthorized deduction of Airtel Radio Service

Airtel is deducting Rs. 30/- since last 2 months for its Airtel Radio Service which I never activated. My mobile no. is [protected]. I am trying to contact the customer care but I was never able to reach them. This is really frustrating. Please help.

p deb

from Pune, Maharashtra

Jul 5, 2011

Hi,

I had recieved messages stating my banalnce has been dedeucted for hello tunes. Earlier also, my balance was deducted due to some service activation.
I did not subscribe to the above services, and despite the same, the customer representatives mentioned that it has been activated becuase i had called them up to activate these.

This has been happening very frequently and i do not know what i should do. I tried calling the customer care multiple time, but they do not refund the charges.

Kindly assist.

ING

from Pune, Maharashtra

Aug 5, 2011

AirTel — Unauthorized charges

I am using an Airtel Mobile Prepaid SIM. The thing is Rs. 2.00 is deducted from my balance for VAS Download. I dont know what thsi VAS Download is. I havnt download anything from the Airtel service. I have talk with the customer care also, they didnt give any exact reply instead they say we dont know about the VAS download. More than 3 times this amount (Rs. 2.00) is deducted from my balance. Anything to stop this... will be very thankful if someone give me the clue to stop this.

tarun4997

from Karnal, Haryana

Nov 24, 2011

Airtel — unauthorized charged

daily 1 rs charged karte ho mujhe pta nhi kyuuuuuuu contact me as soon as possible
my no is [protected]

Prabir Sasmal

from Bhubaneshwar, Odisha

Mar 22, 2012

Dear Sirs/Madam,
This is regarding Internet bill raised, without taking my consent or request for any kind of related services, which had been complained 4 times with 4 different complaint numbers (Req. No.41992031, Dt.10.02.2012 / Req.no.[protected], Dt.27.02.2012 / Req.no.42564265, Dt.12.03.2012, req.no.42657106, Dt.17.03.2012), but till date the concern is laying unresolved from AIRTEL and the employees are always asking me for payment and telling, if not paid soon then the mobile services will be discontinued . Let me know what to do now. Internet bill is approx Rs6000.00 for 2 months unwantedly and forcefully raised to me, which never been requested from my end to provide in my cell phone.
Waiting for a quick resolution,

Yours truely
Prabir Kumar Sasmal
[protected]

gspsss

Jul 18, 2012

Dear Sir,

Airtel has activated radio services on my mobile and deducted Rs 30/- even though I never subscribed for it. Can you please re-imburse the amount and stop this service. There have been countless occasions where I was a victim of Airtel wherein I was auto-subscribed to its services. I hope my request will be promptly actioned through this forum.

My mobile number is [protected].

Gspssss

from Banposh, Odisha

Aug 18, 2012

Dear Sir,

Airtel has again deducted Rs 30/- for Airtel Radio. Please reimburse this amount as I never subscribed for Airtel Radio .. I am really concerned as this is happening every month and I am out of patience complaining against this harassment. My mobile number is [protected] .

As a first step please reimburse the deducted amount and please unsubscribe me permanently from Airtel Radio so that I dont face further deductions.

Regards,
Ganesh Singh
Hyderabad, AP.

Gspssss

from Banposh, Odisha

Aug 28, 2012

Dear Deepak,

I am concerned as the complaint made by me on 18th August 2012 has not been addressed yet. The deducted amount of Rs 30/- has not been reimbursed. Can you please check and respond ? My mobile number is [protected] .

Regards,
Ganesh Singh
Hyderabad, AP.

Bhatt Mohan

from Gurgaon, Haryana

Sep 4, 2012

Sir

Extra charges of Rs 799 had been added in my latest monthly bill. When I had contacted the customer care and told them about the issue,instead of solving my problem they told me that that I had asked them for this additional scheme.I am the single user of this PC and i know that i hadn't opted for any extra GBsof data. On 30/07/2012 one sms came to me in which they said "THANK YOU FOR CALLING US. THE REFERENCE NO FOR YOUR AIRTEL FIXEDLINE [protected]_DSL IS 19506134,REGISTERED ON 30/07/2012 22:01."

I had not called for any service and they are texting me Thank you for calling us. I even dont have any landline telephone. Things become intolerable when one has to pay double the money for no reason.
It is my kind request that I want waiver from these extra unauthorized charges on my bill. I dont find it appropriate to pay for something which i had never asked for and which i had not even used. I want a quick action on my complaint.

Thank you

Mohan Chandra Bhatt

account no: [protected]
bill no:[protected]

Gspssss

from Banposh, Odisha

Sep 5, 2012

Dear Airtel,

This is a follow up note of my complaint submitted on 18th August - Airtel has again deducted Rs 30/- for Airtel Radio though I never subscribed for it. The response from Airtel said that my concern has been addressed but I am sorry to say that the deducted amount has not been reimbursed yet. My mobile number is +91 [protected].
Please reimburse the amount.

Regards,
Ganesh Singh
Hyderabad.

Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2012

Verified Support

Namaste Mr. Singh,

We would like to inform you that your concern listed 05 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

mohsim siddiqui

from Gurgaon, Haryana

Nov 26, 2012

airtel company deducted my balance on 19 nov . 2012when i call the custumer care no.
i tell my problem then they said that ur complaint is send to ur enginners .
we will resolve ur problem on 21 nov 2012 .
but they would not resolve my problem. now whenever i call
costumer care no. then they reply thpleasat we transfer your call to our

seniour executives. then the call is immedietly disconnected by the executives.
please reply as soon as possible.

mohsim siddiqui

from Gurgaon, Haryana

Nov 26, 2012

plz reply soon..

utpal0

Dec 14, 2012

[ Thank You for choosing EASY SEARCH on your airtel mobile. You have been charged Rs. 1.5 for 1days and your account balance post charging is RS 2.96 at 14:28. Sender AT-AIRINF ]

i got this message. But i am not choosing any EASY SEARCH. this simply a forgery. i want to back my money, and stop this service. and also i need a reasonble reply.

kldp

from Jaipur, Rajasthan

Jun 2, 2015

Dear Concern

i am having a prepaid connection from airtel and [protected] and same recharged on 28th may 2015 for 3G data plan amount RS 255. Today when i checked the same data balance nil and i am not used any major downloading or uploading. Also speed is also poor than 2G.

same was happed earlier also but this time i need to mark a complain.

Daman2308

from Pune, Maharashtra

Jun 17, 2015

I work in a MNC. I went to airtel retail store located at Kharadi in front of radission blu to purchase a corporate sim. I knew that the corporate sim is free of cost. I asked regarding the plan and after that the sales person told me that the charge for the CORPORATE SIM is 250/-. I felt some foul play as my friends have also told me that this store overcharges customers.

I went to another airtel store located at Viman nagar. There I got the sim free of cost as corporate sim's are usually free.

so you can see how cheat people can be.

I hope my complaint will have some impact and strict action would be taken against Kharadi Store.

Regards
Damandeep Singh
email ID: daman.[protected]@gmail.com

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Address: Gwalior, Madhya Pradesh

dear sir
our office is being change ion other place we want to replace our airtel landline no.4051397 in new place so please replace our no. between 2 or 3 day's other wise closed it by us. so please replace this no early to early.
thanks
regard
Ashish Arjariya
a-30 subhash nagar
near tikoniya park hazira
gwalior (m.p.)

Aug 13, 2020

Complaint marked as Resolved

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Address: Gwalior, Madhya Pradesh

MY BROAD BAND CONNECTION LINE NO IS[protected]. I HAVE TAKEN 1 MBPS PLAN FROM AIRTEL . LAST 15 DAYS I AM NOT GETTING EVEN SPEED OF 1 MBPS AT MY SINGLE PC USER.THE SPEED IS VERYING FROM 512 KBPS TO 800 KBPS AND IT IS REGULARLY FLUCTUATING ON EVERY MINUTE BASIS, WITH THIS PROBLEM I AM NOT ABLE TO VIEW CORRECT RATES IN SHARE MARKET.I HAVE FILED COMPLAINT WITH AIRTEL DEPARTMENT ON 28/09/2011 AND PROBEM IS STILL UNRESOLVED.

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Address: Mumbai City, Maharashtra

Hello Sir/Madam,

This is to inform you all that currently using Airtel Prepaid SIM from last 7 years & it worked fine. Froam last month 27th Aug' 2011 daily 5 rs. deducting from my mobile & when I called up customer no. 121 they said 1 full track service is activated, but I asked them how it got activated they said it's activated by me.

I am worried nothing I did in my mobile & how it got activated.

Then I asked them to disable that service, they said now onwards it's disabled.

But after that also daily Rs. 5 is deducting from my account.

From last 25th Aug' 2011 to till date Daily i receive 1 sms saying that "You have been renewed for full track subscription service from Airtel. You have been charged Rs. 5"

Now a days before I recharge I have to think n no. of times whether recharge or not.

Really need to take strict action against Airtel.

I got daily sms for proof.

Any help from consumer forums really appreciated

Thanks & Regards
Anand S

Aug 13, 2020

Complaint marked as Resolved

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elango86

from Gurgaon, Haryana

Aug 31, 2011

AirTel — DAILY 5 RUPEES DEDUCTED

Hi, Im Elankumaran. Two or three days before i logged a complaint that my balance getting deducted rupees 5 every day. The next day of my complaint i got the refund amount. but now again two days my mobile balance gets deducted 5 rupees again.As mentioned in earlier complaint. I have not subscribed anything other than missed call alert which i checked through *121#. I want this way money deduction daily to be stopped immediately and i want my money to refund. Further, I wish to know should i have to come and log complain daily to unsubscribe the unknown way money deduction from my balance?. Please let me know My mobile number is [protected] if not mail reply at [protected]@yahoo.co.in

Thanks

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Address: Patna, Bihar

CUSTOMER ID - [protected]
NAME - ABHISHEK

AAPLOG CHANNEL ADD KARNE ME ITNA TIME KYU LAGAATE HAI...EK TO HINDI MUSIC CHANNEL BHI AAPLOGO ME BAHOT KAM HAI ...AUR JO V NAYE CHANNEL AATE HAI USKO BHI ADD NAHI KARTE HO...

DUNIYA BHAR KA BAKWAAS CHANNEL BHAR KAR RAKHA HUA HAI.............PAR JO DHANG KE CHANNELS HAI USSE TO ADD KARTE NAHI HAI AAPLOG....

KUCH SIKHO JAAKAR """VIDEOCON D2H AND DISH TV""" KITNE ZYAADA CHANNEL HAI INKE AUR JAB V KOI NEW CHANNEL AATA HAI SABSE PEHALE INPE LAUNCH HOTE HAI..........AGAR AISA RHA TO CUSTOMER KAM HONE ME WAQT NAHI LAGEGA.............

PLZ CHECK COMMENTS ABT ADTV ON FACEBOOK PAGE OF ""SONY MIX CHANNEL""""

SO PLZ ADD THESE CHANNEL AS FAST AS U CAN """SONY MIX, ZING, MUSIC INDIA, BIG MAGIC, IMAGINE SHOWBIZ, AND SOME OTHER HINDI MUSIC CHANNEL AND ALSO SOME BIHAR REGIONAL NEWS CHANNEL..............................OTHERWISE I WILL DISCONTINUE MY SERVICE FROM ADTV..........AND BETTER GO FIR DISH TV AUR VIDEOCON.

Aug 13, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Hi Airtel Team,

I am using a Airtel Prepaid connection for past 5 years. The number is [protected].

Suddenly my SIM become inactive from 28th september 2011, without any prior communication.

When I checked up with your customer care, i got the reply as i need to provide some evidence for photo and address proof to enable back my connection.When i asked about the lack of prior information, the call is disconnected from customer care.

I have given this number for all records and hence activate this number.

I regret to say that the response and actions from Airtel in this regard is not satisfactory and inefficient.

Regards
Pradeep

Aug 13, 2020

Complaint marked as Resolved

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mohd.rashid

from Chennai, Tamil Nadu

Sep 29, 2011

My Air Tel No- [protected] not working right now, I visit Airtel cust. centre Uttam Nagar Office ND-110059.Suddenly my SIM inactive without any information Reply is ur verification not clear.ur connection will be closed next 7 to 10 day than u r come with ID, ADD & a photo. proff than u r connection Activate next 7 to 10 working days.

I regret to say that the response and actions from Airtel in this regard is not satisfactory and inefficient

pls solve my problem As soon As.
Regards
Mohmmad Rashid
Email Id- mohd.[protected]@gmail.com
Mobile No-[protected]

cdmpradeep

from Hyderabad, Telangana

Oct 7, 2011

Hi Rakesh,

My number got activated today after submitting my document proofs.

But there is a deduction of approx .15rs from my account without any valid reason.

After calling customer care i understood that it has been deducted for some Airtel live which i never availed for.

That too it is deduced for those inactivated days also.

I am charged even for calling customer care.

I am very sorry to say that there is complete lack of transparency between Airtel and the customers, by which, it is clear that Airtel is making fool of there customers.

I don't know how to escalate this now, so seeking your help.

Regards
Pradeep
Disappointed customer
[protected]
[protected]

cdmpradeep

from Hyderabad, Telangana

Oct 20, 2011

Dear Rakesh,

Yet to receive a response from your team so far...

regards
Pradeep
[protected]

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Address: Bangalore, Karnataka

This email is regarding the issue pertaining to incorrect bills received for the past two months, and delayed response from customer care for the clarifications raised!

The bill amount received for the period July-Aug is 2020.64 and the one for Aug-Sep is 1749.92

As per the 999 plan that we have taken, the bill cap is 300 since the call charges for the past two months fell between 300 & 2000. Having said that, the total amount including rent and call charges should only be around 1300 and nothing more than that!

We have been trying to get the bill corrected since the time we received the same and the amount is being waived little by little after each debate that we have with the customer care personal. We get charged for each customer care call also which goes for at least 20minutes.

Now, Aug-Sep month’s bill has been corrected to Rs 1227 (reduction of more than 500) and the same has been paid today. We would not be paying the previous month’s (Jul-Aug) bill amount until it is corrected and sent back to us. The explanation that we get from customer care regarding the July-Aug bill is that it was charged on pro-rata basis but that cannot be the case since we changed the bill plan well before the start of the bill cycle. The rent charged has to be 999 plus the appropriate call charges. Instead, they have charged based on 1099 plan for half month and 999 plan for remaining half because of which the bill is at least 500rs more than what it should be. How can they migrate the plan in mid month when one customer care representative told that they can’t change the plan mid month? The mistake is from your side because you forgot to migrate the plan during start of billing cycle. So, why should I pay 500rs extra for your mistake?

In addition to the above problems, the broadband and landline connections have been disconnected today. We request you to reactivate the same. Please understand that this is not a mistake from our side. It is purely a delay from Airtel’s end in sending the corrected bill!

Kindly respond to this email!

Aug 13, 2020

Complaint marked as Resolved

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Address: Lucknow, Uttar Pradesh

My name is shish kamal mishra.

i have booked an connection by the connectindia airtel digital tv..

I have made online payment for new airtel digital tv connection on 26 sep 11 through the following link

http://connectindia.in/checkout.htm

Payment reference no is 3997445

till now my connection is not installed.

my phone no is [protected]

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vivekhbti

from Delhi, Delhi

AirTel — Product Not installed

Dear All,
I wanted to install Airtel DTH at my home. For that, I contacted to Vriti Infocom and Vriti's Executive Mr. Sharad Dixit suggested me to do online payment of amt 1650 and he told me that same day my DTH ll be installed.
I paid this amount throgh my credit card and done the online payment on 4th March 2010.
After doing the payment, I was contacting with Mr. Shard Dixit to install it at my home but I was not getting any response.
Till 10th March no body was able to give me the response, even I gave a request for installation in customer care also.
So it was my 1st bad exp with Airtel that How airtel ppl commit and how they respnse?

After that on 12th March, Airtel Eng. Mr. Sanjay Rana come to my home to install DTH.
They checked my TV and found that there was no audio/video system in my TV. Then Mr. Sanjay Rana told me that he ll install it but by using RFB cable, but 200 rs will be charged.
I asked to give a reciept for 200 Rs the Sanjay Rana told me that its not the company product but then keep in their pocket and its personal.
After this I denied to do any installation at my Home and then I found that How Airtel Engrs sale non Airtel product after wearing the airtel dresses. It was my 2nd bad exp that How airtel executives can demand extra money for installation AND can sell non airtel products?
After that I decided for cancelled my order.
I called to customer care and registered a complaint about all these ppls and give a request for cancelling my order and also for refund my money.
compaint numers are 215831,2163692.
On every complaint, It was told to me that with in 4 working days my money will be refund.
But Till now there is nither installation of DTH nor I have got my money back.
One month have completed and so many complaints I have done and every time I get reply mail from them that with in 4-5 working days, They will provide the resolution.

If you have any query please call me @ [protected]

Shish Kamal Mishra

from Kaithal, Haryana

Sep 30, 2011

thanks
my product is installed at my location

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