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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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A
A40135
Jul 15, 2011
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Address: Gurgaon, Haryana

I have been using Airtel Dish Tv from last 3 years .It has been a really painful experience .The support by the Customer care is of no use ,they never have a solution & the best part is whenever a customer calls Airtel Systems are on updation.The Remote which is a universal remote is a good thing but the usage is really bad of the remote ,the buttons are so hard its better to use two remote with this kind of remote .The other connection we use is Tata Sky from last 4 years or more which is a far better Service provider than Airtel .One new problem has come up now that the Dish Tv is getting restarted after every 2 mins & the picture on TV get hung.

Suggestion - Please provide user better quality devices as people trust Airtel .its really unfurtunate to say i would not suggest any one to buy a Airtel Dish Tv in future wih this kind of service

I was given a resolution date of 15th July 2011 which is today but no one has reached till now .
The customer care has nor extended the date of resolution to 16th July 2011.
Aug 13, 2020
Complaint marked as Resolved 
I have mailed on the Id mentioned above .Just suggest me one thing rather than paying 800 more for this useless crap box i would like to take a new Tata sky connection
Please suggest as i am not atall interested in paying 800 Rs for the Crap box & remote .
As per your record the issue has been closed & solved but i still do not have the remote
I have also recieved a SMS that my call 10067664.has been resolved

The no which you people give is off from last 3 days atleast .I think Airtel need to update the records also, the no is [protected].If you are able to reach this no do let me know also.
In A.P., channel of DD saptagiri, T news, I news etc. request to introduce.
Set top Box is again not working .Its a crap box.Please fix the issue permanently or if you people cant Please let me know will change the connection to Tata Sky .It is becoming a monthly activity now.
Your People do not have the replacement as they are short of Set top box Stock .This completely tells the whole story that What quality Set top Boxes is Airtel giving to its customers that the replacement stock is falling short becuase of so many complaints .
No one has called me till now for the complaint i logged yesterday .Instead i am checking repeatedly & your customer care says that 3.30 is the time given for closure of call .i guess they will call at 3.25 beacuse till now i have not even got a single call from Airtel side
Contact Details - [protected]
Ashish
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    sures83
    Jul 15, 2011
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    Address: Chennai, Tamil Nadu

    I got a message on 15th July 2011
    Message: "You are an Airtel STAR customer! Todays surprise offer. Get 10% cashback on RC225. Special offer only for you. Call 121313 for further details.".

    When I called to the number mentioned in the message.

    Below is the message spoken by voice recorder.

    "You are an Airtel STAR customer! Todays surprise offer. Get 10% cashback on RC225. Special offer only for you. As an Airtel star customer you will be given extra 22.50 paise talk time for recharging RC225 offer only today."

    If I recharge with RC225 I didnt get any talk time, If I called to customer care they are saying RC225 is a booster pack. If it is booster pack why they have mentioned about talk time in the voice message recorder and in the both the message and message spoken by voice recorder they havent mentions about RC225 is a booster package.

    What I have to do now to get my amount back??

    I have given a complaint to the Airtel customer care Ref # :[protected]

    Thanks,
    Suresh.
    Aug 13, 2020
    Complaint marked as Resolved 
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      G
      GhanshamY
      Jul 15, 2011
      Resolved
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      Address: Delhi

      Hi Team,

      From last few days I am getting unwanted calls and sms's from the following no.'s. Can you please block all SMS's and Calls from the following messages.

      [protected]
      [protected]
      [protected]
      [protected]

      I have received around 115 calls in an hour from one of the above no.'s and my inbox is filled with 300+ SMS's in last 1 week. I keep getting some weired messages with derogatory text.

      Request immediate action to stop these calls and SMS's from the above no.'s

      Regards,
      Ghansham ([protected])
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel — unnecessary calls and messages

      unnessary calls and messages received on my cell no. [protected] and [protected].
      yet i am receiving calls regarding ringtones and other publicity natures calls on my cell nos. [protected] and [protected]
      tll now, i am receiving unnecessary calls from airtel on my cell nos. [protected] and [protected]. please, do the needful and stop an unnecessary calls from airtel office.

      Airtel — unsolicited calls & messages

      holding prepaid mobile no. [protected] past 8 years. Have complained about unsolicited messages from service provider number of times. Long activated DND services- no action by sic. airtel.Again lodged complaint on 13.8.10 complaint no. CDRGP[protected]. PROBLEM STILL EXIST. Problem is cannot change number??? what to do???

      Our Govt. is useless. Company AIRTEL is rubbish. If allowed would barr these dealers from India. Shame we cannot afford moving this cheap company out.???? Sunil Mittal must go to South Africa. He sucks???
      Airtel Company. They charge, when you call customer Care Centre for help. Govt. Greedy, Minister Biased & Company Airtel, bull . Here in India Customer suffers????
      Hi Team,

      From last few days I am getting unwanted calls and sms's from the following no.'s. Can you please block all SMS's and Calls from the following messages.my no is [protected] from wardha maharastra

      [protected]
      [protected]
      [protected]
      [protected]
      I have received around few calls in an hour from one of the above no.'s and . I keep getting some weired messages with derogatory text.

      Request immediate action to stop these calls and SMS's from the above no.'s

      Regards,
      snehal bhagat
      [protected]
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        K
        kurthkoti
        Jul 15, 2011
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        Address: Bangalore, Karnataka

        Dear Sir,

        I no longer require Yahoo Zone service. So, kindly unsubscribe my cell phone No. [protected] from yahoo zone service. The subscription to yahoo zone was done by the service provider without my consent.

        Lakshmi
        Aug 13, 2020
        Complaint marked as Resolved 
        Am getting sms with regards to deduction of Rs 5/- daily towards Game Mania. Have complained ealier. it did stop for sometime and now it has started again.

        Suggest a renowned company like AIRTEL shouldn't stoop to scam operator levels. Or even tie up with such operators. This damn thing is forced down the subscribers throat ( as can be seen from the number of complaints - google games mania and see the avalanche of complaints against this exhortion)

        I am a very loyal customer of AIRTEL. My co land lines/ resi /broadband/ CUGs are all Airtel. I appreciate the company v efficient services. Have had no reason to complain. Wonderful services.

        When i called 121, I was told that i will be sent the link and that i will have to go to the link and stop the subscription. I am yet to recieve the link and
        i really dont have the patience to talk to 121. I would rather that since AIRTEL started this scam, its your responsibility to put an end to it.

        And this has to stop and fro today. Infringes on our freedom and its v frustrating that we cant do a thing about it. Will AIRTEL please do something about it or i might be forced to look for another service provider.

        Thank you and have a lovely day.
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          C
          charuvagun
          Jul 14, 2011
          Resolved
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          Address: Lucknow, Uttar Pradesh

          I have been using Airtel prepaid service for the last 3 months. All of a sudden without any notification my SIM has been blocked. I have been told that this is because I haven't submitted my documents, which is contrary to the truth. I have submitted all the relevant documents and I've been using the service for the last three months.Even if Airtel couldn't locate my documents, they could have asked me to submit them in the Lucknow city office or at lease intimated me before removing from the network. Because of how suddenly things had happened, I haven't been able to take important calls or make calls for 2 or 3 days, which is a serious loss for me and my career. Airtel isn't replying to my complaint mails, while the system claims they would respond in 24 hours. The retail shop tells they can't put me back on the network, it's like my number has been permanently removed from the network, it is not a temporary move. Even the call centre personnel have no answer. None of the representatives are equipped to answer my queries and they won't let me talk to people above their level. Now, I had 400 odd rupees in my account, and Airtel won't reimburse or return that and added to it the huge inconvenience of intimating 500 odd people of the change in my number. This is not an one off incidence, Airtel's service to its prepaid customers is very disastrously bad. People who activated 3g services have lost hundreds of rupees due to Airtel's system problems, though Airtel would agree to it, they would never reimburse the money. People are being swindled by Airtel for the last couple of years.

          Somebody has to do something about this. We have already started sensitizing people about things on our campus. If guided I'm ready to take this up anywhere.

          Thanks and Regards
          Charuvagun S
          Aug 13, 2020
          Complaint marked as Resolved 
          I would like to inform that I subscribed for Airtel prepaid service in New Delhi a month back, with the relevant authentic documents submitted. After 10 days they disconnected my mobile giving the reason that document verification failed. I am still in dilemma that how was this possible since each and every document was authentic.

          But this was only the starting of my problem. Inspite of repeated request to customer care they were of no help and responded with the mechanical answer that I should submit the document again. OK fine. After that I made several trip to their two customer relation service centre in New Delhi, sending me back for one or other reasons. My problem is yet to be solved.

          I want to ask one simple question that why do give the connection in the first place before verification and what procedure do they follow that verification of authentic documents fail their test. I hope somebody is listening to my problem.

          Regards,
          Govind

          PS: I think this prepaid connection will be the last service I would be availing from Airtel
          sir
          i m vinay kumar. i jhave taken my connection on my sister I D proof. but todaY WHEN I MADE THE CALL IT HAD BEEN DISCONNECTED.I WANT TO KNOW WHY THIS HAPPENED
          Dear Sir / Madam,

          My Phone No. is [protected] has been missing from today, so requested you to disconnected this number,

          Thanks & Regards,

          Harbans Kumar
          happened to me also
          Dear Rakesh Ranga,
          i have replied to you with the all the details for the no [protected], but to my surprise airtel come with issue that the number is not on my name. to bring ur kind notice that i have called to ur cc several times when the number was active and my name was also informed and even ur telephonic verifiacation also done with my name, but none o[censored] informed during that time. the number was deleted without any information or notice and later covering up. its sheer cheating costumer for ur mistakes
          prasanna
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            Nagaraj BN
            Jul 14, 2011
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            Address: Bangalore, Karnataka

            Hi Airtel,

            Please cancel all the subscription services, value added services, advertisements and promotion calls on my mobile number [protected] with immediate affect, I have tried calling customer care and it is of no use and also tried even stopping the unwanted service which I never opted for through SMS to 1909 and 121 and it is also of no use, In the first place why all the subscription and value added services are enabled on my mobile with I opting for it and also there is huge deduction like 30RS, 15RS, 10 RS, etc.

            Request you to kindly look in to the matter asap and deactivate all other service except incoming and outgoing from immediate affect and reverse the deducted charges to the force opted service which I never opted even a single service.

            Regards
            Narasimha
            [protected]

            AirTel — cancellation of subscription services

            Dear Sir,

            Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected]. I have already contact customer care... but my balance is being deducted continuously.
            i have suffered a lot.. please help.
            i Airtel,

            Please cancel all the subscription services, value added services, advertisements and promotion calls on my mobile number [protected](maharastra.wardha) with immediate affect, I have tried calling customer care and it is of no use and also tried even stopping the unwanted service use, In the first place why all the subscription and value added services are enabled on my mobile with I opting for it and also there is huge deduction like few rupee daily.

            Request you to kindly look in to the matter asap and deactivate all other service except incoming and outgoing from immediate affect and reverse the deducted charges to the force opted service which I never opted even a single service.
            Regards
            snehal bhagat
            [protected]
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              Razzak
              from Chennai, Tamil Nadu
              Jul 14, 2011
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh

              Unnecessary Balance Alerts which irritates me


              Dear Airtel,

              For past one month I am receiving unnecessary current balance alert messages. I do not want these messages as I can get the details when I need by dialing the *123#

              My mobile number is [protected], and prepaid account using BlackBerry 9300 model.

              I have also Emails account activated to check my emails. I do not have Internet account.

              Can you please block these alert messages As Soon As Possible.

              Please let me know how can I stop these unnecessary message in every 5 minutes.

              If this problem is not going to stop, then ultimately I need to change my service provider using portability.

              Please help me out as soon as possible.

              Regards

              Razzak
              Aug 13, 2020
              Complaint marked as Resolved 
              NO. My issue didn't get resolve yet.

              I am still getting " Call / SMS cost 0.00 INR: bal XXX.XX INR" this message. My balance is OK which is getting deducted corrected after the usage.

              My problem is Unnecessary above message appears on screen every 2- 5 minutes which is irritating me in my meetings and also my Battery also becoming low quickly.

              Please understand my problem and resolve it ASAP.


              Regards

              Razzak
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                B
                bandlab5
                Jul 14, 2011
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                Address: Hyderabad, Andhra Pradesh

                We signed for Broadband and along with Airtel gave fixed line. I paid Rupees 1299/- against new connection.After couple of days, they cut off out going felicity, when I called customer care they are telling my check bounced.I inquired with my bank, and my bank told me they do not have any trace of same check. Then again, I called Airtel customer care, they told me that, they got payment. I asked them following questions:

                1. What is the reason for check bounce?
                2. Where did Airtel deposit my check?
                3. If check is bounced, where is the check sitting now?

                They did not answer any question so far, my out going is not working? Be careful with airtel marketing team, they are bunch of liers. There are many shocks like this for postpaid number porting too.
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel — outgoing disconnect

                [protected] evening 9'pm my airtel service of out going calls disconnected. Even customer care no not connected. So please rectify my service complaint as early as possible.

                Thanking you,

                my dear Airtel service.
                Rakesh Ranga

                I personally went to your land line customer support center and paid 1300/- cash as your staff told me and gave me copy of reason for bounced check. The reason for bounced check is " Check is out of allotted range". I do not know what it means, as I issued many checks never had a problem, and i have lakhs of rupees in my acct.

                Cash payment details:

                Payment date:[protected], Reciept No[protected]

                After I paid, Airtel told me that, outgoing service will be restored in 4 hrs. Today date is[protected], IT HAS NOT BEEN RESTORED YET. I have sent a long email related to same to Nodal.[protected]@airtel.in and addressed to Rajesh who is a Andhra Nodal officer.

                It is shame on you that you did not resolve issue and almost 96 hrs. I have been in US almost 10 yrs, customer support in US feel shame if they are not able to resolve. If payment is due from my side, I should feel shame.

                I am also giving your the complaint number: 1504192 logged by Karthik Venkatesh.

                Hope you would not come up with another excuse to by pass the problem.

                B Aparna
                Hi Everybody

                Dumb Airtel is still not able to resolve the issue, my out going to not working. I lost 600 calls of worth due to a month long delay in restoration and fact finding machine. Rakesh Ranga is a virtual person in the cloud sending typical generic emails. Today called customer support, they do not have any clue.

                Airtel Cheating people like this, NRIs beware of Airtel. Expect many crappy companies like this in India.
                Airtel

                till today service has not been restored. Airtel Down.. down...
                Hi Everybody

                Still the my case has not been resolved. The Andhra Nodal officer of Airtel coordinated for couple days showing up like they can work for resolution. Nothing has been resolved.

                Down.. Down ...Airtel
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                  proteus78
                  from Mohali, Punjab
                  Jul 14, 2011
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                  Address: Pune, Maharashtra

                  I had originally posted a concern on 16th June against Libra Communications for their indefinite delay in getting the ownership and subsequent prepaid to postpaid plan changed. This issue is still unresolved and even after emailing [protected]@in.airtel.com as instructed, there has been no response. For this reason, I am posting the complaint afresh. Hope it would evoke a response soon from Airtel presence.

                  regards,
                  Umar
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  It is yet to be resolved, what is this, a mere eyewash?
                  Hi,
                  Sir, I have purchased a SIM card No.[protected] from a retailor years ago. I haveslso submitted my all the documents when I purchase the SIM.Now I want a duplicate SIMcard, when I inquire your Airtel office that the SIM is not my name . So, what can I do now? kindly change the ownership of my Sim.
                  Thanks,
                  Musthafa
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                    duttask
                    Jul 14, 2011
                    Resolved
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                    Resolved

                    Address: Bardhaman, West Bengal

                    I have airtel digital tv connection. I have recharged it on 21/10/2010 for Rs.1920/-. This was clubbed with an offer of 12 month activation and additional 2 months of extended viewing. So total of 14 months of viewing period. I confirmed the same after recharging with airtel customer care executive. Now it seems I have low or negative balance on my account. It is just 9 months post recharge on 21/10/2010.

                    14/07/2010: My connection got disconnected and the screen is displaying negative balance and asking me to recharge. My son called up Customer Care and Mr. Nitesh answered but he did not have any proper clarification why it was disconnected. He said I have not change my package after recharging but I did it and my son confirmed the same on the very day with the Airtel Customer Care.

                    Then Ms.Kriti from escalation team responded to my call but she also has the same story that I did not informed about the offer to Airtel. She gave me some monthly calculation of economy package and outright rejected that there was any offer for Rs.1920/- in West Bengal circle. This is very weird on part of Airtel that they deny that they had any offer like this and asked me to recharge for viewing.

                    Lost faith on Airtel.

                    Regards
                    S.K.Dutta
                    (Cust ID: [protected])
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      piyali_m
                      Jul 13, 2011
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                      Address: West Bengal

                      My mobile No. is [protected]
                      i did not opt for any 54321 services in my SIM. but these kind of services get activated automatically and i receive some messages every day, its too annoying and these services get charged everday like Re 1 or 2 or 3, why should we pay unnecessarily for the services which we don't even want?
                      I never activated anything like that i said. Unsubscribe it form my mobile as soon as possible
                      Dear Sir
                      My mobile no. is [protected]. I have been receiving unauthorised services from 54321 and charged for the same.for the last many months. Airtel 121 service is not doing anything . Pl. help to stop this service.

                      Gurdev Singh
                      hi,

                      My mobile No. is [protected].
                      i did not opt for any 54321 services in my SIM. but these kind of services get activated automatically and i receive some 20 service messages every day, its too annoying and these services get charged everday like Re 1 or 2 or 3, why should we pay unnecessarily for the services which we don't even want, and since two three days i have been receving messages from AD-54321, some cricket alerts, i complained about this to customer care, they say its activated from my side,but i never activated anything like that i said, and i asked them to unsubscribe it and they said it is unsubscribed now, but i keep on receiving those messages. i don't know why do they annoy people like this.

                      Sir/Mam, Please could you unsubscribe these services.
                      even now,no action has been taken after this, i have no other option than changing my network.
                      My mobile No. is [protected]
                      i did not opt for any 54321 services in my SIM. but these kind of services get activated automatically and i receive some messages every day, its too annoying and these services get charged everday like Re 1 or 2 or 3, why should we pay unnecessarily for the services which we don't even want?
                      I never activated anything like that i said. Unsubscribe it form my mobile as soon as possible
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                        T
                        T.KUMARESAN
                        from Chennai, Tamil Nadu
                        Jul 13, 2011
                        Resolved
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                        Address: Chennai, Tamil Nadu

                        MY MOBILE NBR [[protected]],I HAVE ALREADY COMPLAINT ON JULY 3 RD ,REG MOBILE PORTABILITY FROM AIRTEL TO IDEA FOR LAST ONE MONTH,FRESH REQUEST GIVEN ON JULY 11 TH ,MY UPC CODE IS [AT782712],2 PERSONS CALLED FROM AIRTEL REG ,THIS TIME KINDLY PORT ME TO IDEA,KINDLY DO THE NEEDFUL
                        THANKING YOU
                        T.KUMARESAN
                        MOBILE NBR [[protected]]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        My request for port out from AIRTEL still pending. I received the unique Port ID AL132866 for my mob.number [protected] on 02.02.11. I have submitted a new application with BSNL on 04.02.11.
                        On 05.02.11 I received a message from BSNL stating that your port out request has been rejected by the service provider quoting the reason of not completing 90 days with their network. But I am using this number since 2004 without any break and it is a lame excuse. AIRTEL started sending some useless offers for continuing with their network. Even if they are offering life time free connection for me I am not iterested to continue with them. So no use of holding on to this number.I will continue my struggle. My present Port ID expires on 17.02.11.
                        MY MOBILE PORTABILITY FROM TATA INDICOM[protected] TO
                        AIRTEL IS NOT CONFIRMED TILL TODAY EVEN AFTER EXPIRY OF 10 DAYES

                        AIR TEL SIM CARD NO.[protected]

                        IMSI [protected]

                        PLEASE SEND SMS AND CONFIRMATION AT [protected]@IN.COM AT THE EARLIEST.
                        sir,

                        This is meera chowdary,[protected] was my number.Since[protected] i am giving this number to airtel for mobile portability.but no resaponce is there.
                        from Gautam Kashyap [protected]@gmail.com
                        to [protected]@bharti.in,
                        [protected]@in.airtel.com,
                        nodalofficer.[protected]@airtel.in,
                        appellate.[protected]@airtel.in
                        date 23 May 2011 19:19
                        subject URGENT: Complaint against CCE and MNP
                        mailed-by gmail.com
                        hide details 23 May (1 day ago)
                        Dear Sir !!!
                        This is Gautam. I found your email id from Airtel Website.
                        Sir plz help me regarding my problem.

                        I requested for number porting from Reliance GSM to Airtel on 09/05/2011 at 06:33 pm. The mobile number is [protected] (Bihar Jharkhand Circle)

                        while processing
                        on 11/05/2011 I received an SMS "Request validated by donor and porting time:[protected]:02:00.454"

                        My number ported to Airtel at right time. After it I make a call on 123 and it is still answering that my number is invalid.
                        On[protected] I tried to recharge my account , but It was not successful. I received SMS
                        << Recharge not successful on your mobile. Transaction ID[protected]. Date:[protected] at 11:51 AM.>>.

                        I informed it to customer care executive, but they didn't find any solution and provided me complaint number (reference number): CLTNM[protected] on[protected]. They told me that within 3 days my problem will be solved.

                        after 7 days of my complaints I got an sms On 20/05/2011 << Kindly note the service request No. 613854 has been resolved. >> But still my problem was not solved.

                        On 21/05/2011 I again talked with CCE, but they didn't given me any kind of reference number.
                        on 22/05/2011 I again reported to CCE and they given me Reference number CMPRO[protected] and promised me that my problem will be solved before 01:30 pm 23/05/2011
                        My problem still not solved and again I reported to CCE today on[protected] and got reference number CDAMN[protected]. They promised me that my problem will be solved on 24 may.
                        Sir while contacting with CCE many times my call was disconnected by CCE. They always say me to hold, but while on hold my call was automatically disconnected. Even they were not interested to listen me carefully.

                        Sir I don't think, they can solve my problem. My number [protected] is still not working since long time. Plz understand my problem and take necessary action. I'll be grateful to you. After sending email to you all I must believe that my problem will be solved soon.

                        you can contact me on my alternate mobile number +91-[protected].

                        Email forwarded to: [protected]@bharti.in, [protected]@in.airtel.com, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in
                        --
                        With Regards:-
                        Gautam Kashyap / Гаутам Кашяп
                        Student- Dept. of Russian , University of Calcutta, Kolkata
                        (Freelance Translator and Interpreter : Russian, English, Polish, Hindi)
                        Mobile: [protected](Bihar) [protected](Kolkata)
                        Skype: gautam.indrus, ICQ: 57853160
                        [protected][protected][protected][protected][protected][protected]------
                        after forwarding email I received an email ....
                        from [protected]@airtel.in
                        to [protected]@gmail.com
                        date 23 May 2011 19:28
                        subject Acknowledgement Mail.
                        mailed-by airtel.in
                        Important mainly because of the people in the conversation.
                        hide details 23 May (1 day ago)
                        Dear Airtel Customer,

                        Thank you for writing to the Appellate Officer.

                        We acknowledge receipt of your email and request you to provide us three working days, to respond to you.

                        We thank you for your patience.

                        Warm Regards
                        Appellate Office
                        [protected][protected][protected]----
                        from [protected]@airtel.in
                        to [protected]@gmail.com
                        date 23 May 2011 19:28
                        subject Acknowledgement Mail.
                        mailed-by airtel.in
                        Important mainly because of the people in the conversation.
                        hide details 23 May (1 day ago)
                        Dear Airtel Customer,

                        Thank you for writing to us. We have already received a similar email from you earlier.

                        We are currently resolving your query and would revert to you within in 24 Hours.

                        Warm Regards
                        Airtel Customer Service
                        [protected][protected][protected]-
                        I didn't got any solution Yet

                        I didn't got solution Yet:(((((((( Everyday i talk with Customer care and they disconnect my call.
                        Today 25/05/2011 Customer care of Airtel (Patna) Again issued new complaint reference number
                        CDAMN[protected] . Thy told me that they are forwarding my call to seneior officer and after it call was disconnected.

                        Plz anyone suggest me, what to do in this situation. Even Nodel Officer as well appellate Bihar not caring about my Problem:(
                        Really they made me frustrated. I'm getting out of control. My phone not working for a long days coz of Airtel
                        Dear Rakesh !!!
                        Subject: Porting the mobile number [protected] (From Reliance GSM to Airtel)
                        Thanks for your reply. Plz help me regarding this problem. My mobile not working for a long. You can understand what kind of problems a man can face.
                        Thanks and Regards
                        Gautam Kashyap
                        Alternate Number - [protected]
                        Dear Rakesh !!!

                        Thanks for reply . I m still waiting for a long, so I can wait a little more until problem will be resolved !!!

                        Regards
                        Gautam Kashyap
                        Alternate Number - [protected]
                        Dear Rakesh
                        Airtel Presence (Airtel Customer Service Team)

                        Finally my connection started successfully. Thanks to you for providing assistance. Now my mobile connection is working.
                        Thanks

                        Regards
                        Gautam Kashyap
                        MY MOBILE NBR IS [[protected]],I HAVE APPLIED FOR MOBILE PORTABILITY FROM AIRTEL TO IDEA ON 6 JUNE 2011,MORE THAN 4 TIMES I HAVE REQUESTED ,AIRTEL PURPOSELY REJECT MY APPLIATION ,KINDLY HELP ME TO CHANGE TO IDEA
                        I AM A AIRTEL MOBILE CUSTOMER ,MY NBR [[protected]],I HAVE APPLIED MNP FROM AIRTEL TO IDEA ,ON 6 JUNE 2011 ,MORE THAN 4 TIMES I HAVE REQUESTED ,AIRTEL PURPOSELY REJECT MY APPLICATION ,KINDLY HELP ME IN THIS REGARD ,
                        THANKING YOU
                        YOURS FAITHFULLY
                        T.KUMARESAN
                        after porting to idea only i will accept your reply
                        Dear sir,
                        my nbr not yet ported to idea, then how you are telling, my concern is resolved, my request given on june 25 th also rejected, today i am going to give a fresh request, this time kindly port my nbr to idea, my previous ref nbr you have given [CDAP[protected]], AND [CDAP[protected]] AND YOUR CUSTOMER CARE OFFICER NAME IS [HEMALATHA], KINDLY DO THE NEEDFUL
                        THANKING YOU
                        T.KUMARESAN
                        MY AIRTEL NBR [[protected]]
                        SIR,
                        YESTERDAY[11/07/2011] I HAVE GIVEN FRESH REQUEST AT IDEA OFFICE, MY UNIQUE PORTING CODE(UPC) AT782712, VALID UPTO 25/07/2011, KINDLY DO THE NEEDFUL
                        T.KUMARESAN
                        MOBILE NBR ; [protected]
                        THANKS TO AIRTEL
                        MY NBR [[protected]] CHANGED TO IDEA ON[protected]
                        Sir
                        i like to change my mobile network service by mobile portability from airtel to vodaphone.no [protected] For these purpose igave portability activation code get from airtel bymessage to vodafone centre 8-8-11
                        But it is not activate. So i forward One more request.and i got an information that it is only posible after a call frome airtel.so i call aitel and make a complaint that in my place there is no singnal so i could not able to attend the call after that they talleld me to send a message to airtel and talled me that they will call soon but till ihve no calls
                        name -binesh munambath thazha
                        no [protected]
                        sir
                        i am an airtel customer( [protected]), now i like to change my connection to vodaphone by mobile portability, for this purpose i gave portable id number i got from airtel by sms to vodaphone at[protected] , they forward my request , but portability not changed at the inter well of time they give, so i forward another id, from vodafone they told me that they didn't get the permission from airtel,so i contact airtel costumer care,
                        i can only possible to chage my portability when a call confirmation call from airtel, but in my home place have no signal, so i forwared a request for this call by sms, they give me 28 hrs
                        but till i haven,t any call and this time also going to finishing in a few hours

                        so i am expecting a comfortable action after this complaint
                        yours faithfully
                        binesh.m.t
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                          wings4vijay
                          from Delhi, Delhi
                          Jul 13, 2011
                          Resolved
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                          Resolved

                          Address: Vadodara, Gujarat

                          Dear Team,

                          I am using my Airtel mobile no. [protected] since last two years. Now I wanted to change my service provider under Mobie Number Portability services.
                          I had a mobile prepaid connection for the first time when I had entered in Airtel service. I changed my prepaid connection to postpaid one year ago.

                          Now I had changed my plan from postpaid to prepaid 3 month ago and now applied for other service provider under Mobile portability.
                          Now Airtel company rejected my application for port change and I received the message from RIM that” your current service provider rejected your port change request due to contractual obligation"

                          I do not have any contract with them now and when I called AIRTEL for the information they told me that you had received the call from AIRTEL for your plan changed and now you can not changed for next three months.

                          It is true that I had received the call from AIRTEL post my application for MNP in reliance. In that call the agent asked me the reason for the MNP change and offered me the new call rates charges. I said "OK" to them and the agent replied that "I hope you will continue the service". But it doesn't mean and neither that agent informed me that this plan is contractual or you have to be in AIRTEL for next 3 months.
                          In this case you can check the recording of our conversation of 10th July, 2011 at 4:35. I was not informed about the details.

                          Now my question is
                          How if the person agrees with any offer of plan does it come to the contractual of service?
                          MNP concept is that the person should be using the same mobile no. in same service provider for more than 3 months. In this case if the person is changing his plan from postpaid to prepaid and vice versa should not be restricted to apply for MNP service. Then if so what is the use of MNP?
                          TRAI should declare the clear guidelines on the same asap and should ask to mobile service provider to explain before proceeding for MNP service.
                          The same has been happend before just two months during my postpaid to prepaid connection I had changed and post one month I applied for MNP they rejected due to the new plan. Why should I be restricted to change my service provider if I am using the same no. in same service provider since last two years irrespective of the plan?

                          This is not under the consumer convenience policy.

                          Please take the action for the same for Consumer protection as these providers are misguiding and cheating the consumer.

                          Thanks in advance for your quick support.

                          Best Regards,
                          Vijay Patil-[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hi Team,

                          I received a call from Airtel on 15th July, 2011 at 9:15 and I talked to Varun Sharma..He ensured your request will be processed within the next 7 days...
                          When I talked today the person supervisor Mr. Mahesh Darji talked to me very rudely and informed me that your request will be processed in next 15 days. When I asked him to process that please get the information of 15th July conversation, why Varun Sharma ensured me that it will be processed within 7 days, he refused to do it & told me it will be processed internally but refused to update me regarding the process status.
                          Because of this uncertainties I have to keep my balance in mobile so less due to when the MNP process completes I will loose that entire balance.

                          Please do the needful asap.

                          Anticipating your response soon.

                          Thanks,
                          Vijay Patil-[protected]
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                            ravirajj
                            from Bengaluru, Karnataka
                            Jul 13, 2011
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            sir
                            i am using airtel prepaid sim near abt 1 year i purchased it. bt it was bought on my friend name and address though i had not any document then. now i want change the ownership as well address of airtel prepaid sim
                            kindly guide me to change ownership.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel Prepaid — 60RSDEDUCTION FORHELOO TUNE WITHOUT MY PERMISSION AND WILLINGNESS

                            I HAVE PREPAID CONNECTION OF AIRTEL, THE SERVICE PROVIDER DEDUCT 60 RS FROM MY BELLANCE FOR HELLO TUNE FROM BELANCE WITHOUT MY PERMISSION.

                            Airtel Prepaid — change ownership

                            sir,
                            I am Mr Abhijit Das requesting to replace me as a woner of the airtel prepaid SIM card No [protected] using my nearest relative named Miss Tanima Chakraborty PIN code 743127 also has an other airtel prepaid connection.
                            so please allow me to submit my photo ID & necessary detail online for an urgent possitive forward.
                            thank you

                            ownership change - Comment #1813314 - Image #0
                            sir
                            i am using airtel prepaid sim near abt 1 year i purchased it. bt it was bought on my friend name and address though i had not any document then. now i want change the ownership as well address of airtel prepaid sim
                            kindly guide me to change ownership.
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                              bijuC
                              Jul 13, 2011
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              I have booked an airtel connection on 20th June, cancelled the connection because of installation problems. I applied for the refund on 27th of June-2011. My service reference number is 9468287 which i got after i cancelled the connection. I was called by airtel agent, name Bharti( phone no.[protected] for any problems regarding refund. When i called up the above person, my 1st call was attended she said she would call me and notify the status for the same. after 2 to 3 days i called up once again, she did not attended my call. Atleast 23 times i called her in 2hrs where all my call was attended but no response. She received the phone but didnt respond as my call was chargeble. I called up the airtel Customer care where every executive is busy forwarding my compliant and giving me time limit of 1hr, 2hr, even i talked to the superior, suprisingly he also needed 24hrs for this issue. Its beyond 78hrs , but there is no response from them, please help me out for the same. Also let me know where i can approach them legally. All my details are mentioned below.


                              Merchant Site URL : http://www.vriti.com
                              Order Number: 3581582 Order Received: Jun 20, 2011

                              Total Amount : INR (Indian Rupees) 1590.00
                              Any Indian Bank Issued VISA Debit Card Holder : Biju Chowdhary
                              Billing Address : (As entered by the Customer)
                              [protected]
                              Navi Mumbai Maharashtra
                              400706 India
                              Customer's Phone Number : [protected]
                              Customer's E-mail ID : [protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                kishoreshah
                                from Mumbai, Maharashtra
                                Jul 13, 2011
                                Resolved
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                                Resolved

                                Address: Shahdol, Madhya Pradesh

                                Dear Sir,

                                Night Radio Service activated without my consent by Airtel mobile and deduct Rs. 15 from my main account balance.

                                Previously on[protected] I have applied for STOP all types of services provided by Airtel Service Provider and receives sms from airtel that no service active on your mobile number.

                                Further I have registered for DO NOT DISTURBED (DND) in fully blocked category on[protected] and Airtel service provider give me registration number S[protected].

                                Inspite of all this Airtel Mobile has deducted Rs.15 for Night Radio Service without my consent.

                                Please return my Rs. 15 in my main account balance and do not activate any service with out my verbal consent.

                                Kishore Kumar Shah
                                Mobile No. [protected]
                                B-43 O.P.M. Colony,
                                Amlai (Shahdol) M.P.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                2 Time in 15 Days Night Radio Service activated without my consent and deduct Rs. 15 from my main account balance.

                                Dear Sir,

                                2 Time in 15 Days Night Radio Service activated without my consent and deduct Rs. 15 from my main account balance.

                                Previously on I have applied for STOP all types of services provided by Airtel Service Provider and receives sms from airtel that no service active on your mobile number.

                                Further I have registered for DO NOT DISTURBED (DND) in fully blocked category on and Airtel service.

                                Inspite of all this Airtel Mobile has deducted Rs.15 for Night Radio Service without my consent.

                                Please return my Rs. 15 in my main account balance and do not activate any service with out my verbal consent.

                                Please Revert Back My Amount.

                                jitendra sharma
                                Mobile No. [protected]
                                Ujjain
                                MP
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                                  livelylion
                                  Jul 13, 2011
                                  Resolved
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                                  Resolved

                                  Address: Tamil Nadu

                                  I had problem with the set top box provided by Airtel and when asked to replace, they informed that it would cost Rs.300/- as the warranty period had expired. As I was not interested in spending the amount, I had asked them to disconnect the service on June 10, 2011 and till date they have been charging me for the service not utilized by me and have not taken back the equipment and refunded the amount paid by me, in advance.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I am using Airtel Dish TV since April 2009 and from very first day my Dish TV Remote is not functioning properly , and after doing regrous complaints our dealer here at Jammu is not behaviing properly and his service is very poor my customer ID is [protected]
                                  respected sir,
                                  This is to inform you that on friday 23/10/09 by 10.30 pm our airtel dishtv service get stop, The message on the tv I get { NO SIGNAL ]. As usally this problem is getting from the day of purchase near by 15 times and it is get activated within the seconds. But this time I am not getting through it. So I, call the customer care no. on 24/10/09 saturday and get the complaint no. 1290379 and was told by Mr. Narendra that this problem will be sloved on monday between 10.00 am to 11.00 am. But was not sloved. Again I, call the care centre on monday 26/10/09 and told by your staff it will be sloved by 4.00 pm to 5.00 pm monday itself.

                                  But sorry to say that it is not sloved. again I, call in morning on 27/10/09 by 7.34 am and was told that the complaint recorded is wrong. The person recorded another complaint no. 1305067 and was send to me as an sms. I, again call at 9.34 am the centre to confirm for the rectifying time and was told that it will be sloved by 10.00 am today tuesday morning.

                                  Sir, I kindly request you to slove this problem of [ NO SIGNAL ] as I am not getting help from your care centre through 3 days past.



                                  Thanking you,
                                  Mr. Deepak.
                                  respected sir,
                                  This is to inform you that on friday 23/10/09 by 10.30 pm our airtel dishtv service get stop, The message on the tv I get { NO SIGNAL ]. As usally this problem is getting from the day of purchase near by 15 times and it is get activated within the seconds. But this time I am not getting through it. So I, call the customer care no. on 24/10/09 saturday and get the complaint no. 1290379 and was told by Mr. Narendra that this problem will be sloved on monday between 10.00 am to 11.00 am. But was not sloved. Again I, call the care centre on monday 26/10/09 and told by your staff it will be sloved by 4.00 pm to 5.00 pm monday itself.

                                  But sorry to say that it is not sloved. again I, call in morning on 27/10/09 by 7.34 am and was told that the complaint recorded is wrong. The person recorded another complaint no. 1305067 and was send to me as an sms. I, again call at 9.34 am the centre to confirm for the rectifying time and was told that it will be sloved by 10.00 am today tuesday morning.

                                  Sir, I kindly request you to slove this problem of [ NO SIGNAL ] as I am not getting help from your care centre through 3 days past.



                                  Thanking you,
                                  Mr. Deepak.
                                  I am also facing the problem with airtel dish tv

                                  I contacted customer care several times

                                  service engineer came to my house after six month

                                  He wanted to replace the adapter which costs 300/-

                                  when I purchased connection they told me every thing is under warrenty for one year

                                  But this service engineer who attended my complaint says that adaptor warrenty is only sixmonths

                                  my picture clarity is very bad

                                  I am very unhappy about this service

                                  Regards
                                  ADI
                                  i am calling MR.AMIT FROM BRS NAGAR ([protected]) for taking the connection of airtel dish tv last week . i paid him advance all the money in cash. and according to his statement the network should be connected after a day. bt a week passed.. still connection is not applied. its very poor on your part that consumers have to face a lot of problems regarding this .now he is like that your money should be return in 20 days. thats not fair at al.. we want our money back in a day. otherwise , we are going to the consumer court.
                                  take an action soon.
                                  email id- [protected]@ymail.com
                                  name- sumit jain
                                  mobile no- [protected]
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                                    babrul
                                    from Gurgaon, Haryana
                                    Jul 13, 2011
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                                    Address: Assam

                                    Sir
                                    I am a consumer of AirTel mobile network.From a long time airtel is cheating with me.
                                    I get messages saying that Gyan Pack/Cricket score pack/ Joke pack............................................................................... etc. has been activated in your number and you have been charged Rupees 5/10/15/20/30 . But I never tried to activate such services .
                                    Whenever I call to customer care to refund the money then they lie and tell me It can not be refunded because the services activated by me and they disconnect the call.
                                    I am very helpless airtel staling money from my account and I am not able to do anything.
                                    Please Help me.........

                                    Babrul Hussain Chowdhury
                                    [protected]
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                                      rockyroycbe
                                      from Alwar, Rajasthan
                                      Jul 13, 2011
                                      Resolved
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                                      Address: Thiruvananthapuram, Kerala

                                      Hi I am using Airtel prepaid #[protected] and I want my message and call history from the month of April until now. I have been getting prank calls and msgs from unknown numbers. I doubt someone is using my number or any duplicate of my number. It would be very helpful if you can provide me those details. Please send me the details to my mail id (rocky_roycbe @yahoo. com)

                                      With Regards
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Hi I am using Airtel prepaid [protected] and I want my call history from the month of june until now. I have been getting prank calls from unknown numbers. I doubt someone is using my number or any duplicate of my number. It would be very helpful if you can provide me those details. Please send me the details to my mail id ([protected]@rediffmail.com)
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                                        kakag
                                        from New Delhi, Delhi
                                        Jul 13, 2011
                                        Resolved
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                                        Address: Gurgaon, Haryana

                                        Respected Sir/ Madam,
                                        from last two days our telephone is not working properly in place of dial tone it sounds Ghain.n.n........nnnnnnnn.......... . our Land line telephone no. is [protected]. using at address K-9/44, DLF Phase-2, Gurgaon.
                                        We have submit Complaints two or three time before about that instrument is not working properly but you again change with the OLD INSTRUMENT.
                                        Sir, I request to you that change or remove any problem if there is at any level as soon as possible we are unable to do and receive any call form it.

                                        Thank you,

                                        kuldeep
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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