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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 2309

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S
sumit4k
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of activation for changing dvr set top box to hd dvr set top box

Address:Cooch Behar, West Bengal

Sir i would like to have your kind attention i have an airtel digital tv multi connection id [protected] one of the box is a dvr box. I wanted to change the dvr box to hd dvr box so i left my name and telephone number on your website. I got a call from airtel representative next day i enquired the same she said yes you can change your dvr box to hd dvr box and she informed that i have to make a payment of rs 3990.00 so i made the payment using...
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Lalit Khera
from Agra, Uttar Pradesh
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Disconnection of landline since dec 2010

Address:Gautam Buddha Nagar, Uttar Pradesh

Sir/Madam,
The telephone num in regards is[protected], this connection was under my grandfather's name Shri. Late H.K.Khera, who passed away in nov 2010. I have been calling the customer services since dec 2010 to cancel the services and mailing the nodel officer, till date connection is not closed and these collection agents are calling day by day and asking for payment, which i am not lible for, I made the payment in jan...
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A
abhijitcp
from Bengaluru, Karnataka
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Broadband connection not provided

Address:Bangalore, Karnataka

I'd asked for Airtel Broadband at the below address:

Aikya Apartments,
Off Bannerghatta Road,
Near Meenkashi Temple,
Bangalore

A guy came (Jagadeesh - [protected]), collected documents (CAF: 243375) and a cheque for Rs. 1099/- and promised a connection in 4 days. This was on 17 May 2011. The cheque was encashed on 20th May 2011. No news from the guy from there on. Called him many times....
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U
Ujas Doshi
from Ahmedabad, Gujarat
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Open

Address:Mumbai Suburban, Maharashtra

From: Ujas Doshi
Sent: Tuesday, June 14, 2011 12:08 PM
To: '[protected]@airtel.in'; 'dthnodal.[protected]@airtel.in'
Subject: No resolution to my problem sine 11th june

Hello,

Registered name: Jitendra Doshi, Customer ID: [protected]

I am seriously disappointed with the customer service that I have received in last few days. I am not receiving any signal since 11th...
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S
Siddhartha Gupta
from Delhi, Delhi
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automatic subscription to extra services

Dear sirs,

My mobile number is [protected]. It has automatically subscribed to a few extra services. For example, I was recently subscribed to BollyHindi at Rs. 10/day.

I tried getting in touch with one of your representatives but couldn't get through.

Kindly remove any such extra services from my number and credit the amount to my account as soon as possible.

Hoping for a speedy...
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P
P Shimrah
from Delhi, Delhi
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Mis-selling

Address:Kamrup, Assam

I took 3G Airtel Data card bearing the no. [protected] from Airtel outlet at G.S. Road in Guwahati. For the last four months or so, I have been paying an amount ranging from Rs 980 to Rs 1050 per month.

The service was very poor. I realised that the company had been charging me for the 3G service which was not available in Guwahati at that point of time. I went to the Airtel Outlet in G.S. Road again on 14 April 2011 to discontinue...
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P
padmananduri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money after disconnection

Address:Hyderabad, Andhra Pradesh

I was not getting TV reception from 20th April 2011. After repeated complaints, (complaint nos7312982, 7344089), a technician called Sanjay from Dharmasagar Enterprises( supervisor Baburao, [protected]) determined that TV Set top Box was not working and that it would be relaced. It was not replaced for 3 more than days ( earlier in January 2011, I had the same problem. it took 7 days to replace set top box and I did not have TV reception...
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C
code3010
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No GPRS connection while roaming

Address:Bardhaman, West Bengal

Dear Sir/Madam,

I have tried my best to find a solution to my problem through Airtel GPRS Helpline but it is of no use, they always say that everything is okay from their side. My problem is that whenever i leave my state i.e WB my GPRS stops working and a message saying "Packet data connection not available" pops up whenever i try to connect to internet through Airtel GPRS (i.e Mobile Office). I am using Samsung...
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Ajeet2u
from Machhali Shahar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call Charges

Address:Jaunpur, Uttar Pradesh

Dear Sir-

Mera Call Rate-
A2A Paisa,A2O 30 Paisa Aur Sabhi STD Call 50 Paisa Charge Kiya Jata Tha
Jiska 1 Rs. Per Day Rental Charge Tha
Mai 13/06/2011 Ko Shahganj Me 8:23 Ko Irfan Mobile Recharge Shop Mob No. [protected] Par Se Rs. 16 Ka ETOP Karne Ko Kaha Wo Bhul Se 21 Ka Recharge Kar Diya . . .
Jisse Mera Call Rets A2A 50 Paise A2O 60 Ho Gaya
Wo Bola Mujhse Galti Ho Gayi Fir 16 To Top Up...
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P
Pranati Raheja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response / installation date

Address:Maharashtra

I had paid forAirtel Digital HD TV with recorder online on 06.06.2011 & as per the website installation was promised within 72 hours.

As I did not get any feedback I called their customer helpline number , where I was told to send a mail as they could not help me ( find attached the mail sent on 10.06.2011), I recieved a call from airtel side on 11.06.2011, where I was promised that the installation will take place in next...
+1 photos
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H
harry71
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid CUG Bill Plan

Address:Thane, Maharashtra

It has been a hell out of experience with Airtel Customer Service this time. I was promised to be given a WIN CUG 149 Plan activated by 1st June on my 4 Airtel mobile numbers however the promise was not kept for my Airtel number [protected]. I would have requested them to resolve this issue by sending atleast 20 e-mails and double the number of calls. However, there has been no resolution given.

Hope, through this I may be able...
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S
swatre
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SM2 error

Address:Meghalaya

hi all,

my cust id :: [protected] this is to state that the so called service provided by airtel is amatuer and needs revamping immediately! Crappy service was what i have always got...when i called cust care to solve my installation problem and they gave me a local number of a renowned shop in my town who did not receive my calls when in fact i called up the man two days in a row, probably at least about 20 times but to no...
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A
abhra31
from Chennai, Tamil Nadu
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Refund/ Change of malfunctioning HD setup box

Address:Bangalore, Karnataka

Dear Concern

I am having a Airtel DTH HD connection account no - [protected] from November 2010.

From the last one month I am facing some problem or the other on the Setup box and finally decided to surrender it back.

The issue is, Airtel does not respond to my request and also neither has it refunded the money back as promised on surrender. I have also requested them to change my setup box in case...
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I
ishanagarwal12
from Jaipur, Rajasthan
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missed call and your rubbish 198 helpline..

Address:Jaipur, Rajasthan

my name is Ishan Agarwal my number is [protected] i am getting missed call from a number [protected] frequently everyday 4-5 times and if i answer the call it a blank call i asked help from your customer care 198 helpline they refused to help please help i am disturbed because of this blank call....
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V
vineeth Verma
from Delhi, Delhi
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Re- issued a duplicate sim card

Address:South Delhi, Delhi

Dear service team,

Hi, this is Ms. Vineeth Nair from south ex. New Delhi having airtel prepaid connection no. 091-[protected]. I lost my mobile three month ago, hence, I want to request the Airtel team to please BLOCK this Sim card.

Please guide me through the process of issuing a duplicate prepaid SIM card.

Thanks,
Vineeth Nair....
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S
Siva Kumar
from Hyderabad, Telangana
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Disappointed with Airtel broadband connection.

Address:Bangalore, Karnataka

This is Siva from Electronic City, Bangalore. I am facing problem in broadand connection for the past 15 days. I already gave complaint regarding this on May 31, Without resolving the problem they closed the complaint. Again I gave the complaint on 9th June. Still no one contacted me. Their service is very worst.

Please resolve that problem immediately. or better cancel my connection and pay the compensation.
br...
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P
Prasad Samatshetti
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Airtel Broadband is fraud.

Address:Bangalore, Karnataka

Dear Friends,

THis is with great regret of choosingAirtel Broadband as a service provider i am writing to you people,
I had applied for a new broadband connection on 18th of May 2011, i had submitted all the necessary documents to the sales representative Mr Dharani([protected]).

The representative committed mt a connection within 4 working days after checking the availability at my place. I waited for...
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K
kumar_rathaur
from Chandigarh, Chandigarh
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Deactivate connection

Address:Punjab

I am trying to disconnect my Airtel Broadband connection since 22nd April 2011. Everytime i call customer care, they register my complaint and assured me that my connection will be disconnect within a week. But its more than 45 days and still no action is taken.
Every month the generate the bill. we are not using their connection for the last 2 months.

I have logged my complaint to Airtel Customer care on[protected],...
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K
kohsa123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threat from Airtel customer care executive

Address:Thiruvananthapuram, Kerala

I have send the below mail to the addresses, nodalofficer.[protected]@airtel.in,nodalofficer.[protected]@airtel.in,appellateofficer.[protected]@airtel.in & till now they haven't responded to me

To,
The person concerned,

I had an Airtel Kerala Postpaid connection with the following details, acnt [protected].I had discontinued it after 2 months from the day I took the connection. The reason was that I have not satisfied...
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S
ShruthiN
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Airtel World Calling card

Address:Bangalore, Karnataka

Hi,

I purchased an Airtel World Calling card from Bangalore International airport on 28-May-2011. I reached USA and tried calling using this card. When I dial the Access code o[censored]SA, at the tone, I am asked to enter Card number and Pin. When I enter the 14 digit number that I have on the card (after starching the hidden area), I am asked to enter the card and pin again, when I reenter, I will be redirected to MCI operator....
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