Airtel Complaints & Reviews

hi,
I Had given a Complain regarding my POST PAID no :- [protected]. I had got a bill around 12,000 and the reason for that is the 3g usage, i was given a wrong information by an AIRTEL CUSTOMER CARE PERSON regarding the 3g,he gave me the plan as follows :- 1.25 gb for the cost of 675 and after 1.25 gb ,vbc is at 1p/100 kb up-to the max(shield ) amount of 2000.post hitting 2000 it will be unlimited . and he told me to send msg and some other plan was activated which i was not aware.

The second reason is my credit limit is 3500,so how can they charge me more than 3500,if the billing amount is getting more than 3500 the service should have been stopped immediately,why it was continued ?

i spoke to customer care person called lokesh on 31 st may and he gave me the assurance that the bill will be waved of but it was not waved off have and not heard anything from the airtel .on june 8 th when i again called i spoke to person call Mr Taj and he told he to send the mail to airtel .they gave me complete negative reply. so i am giving this consumer complain .

i even told them IF THE BILLS IS NOT WAVED OF :-
I HAVE ALREADY PORTED OUT FOR AIRTEL AND JOINED VODAFONE,I AM USING OTHER SERVICE OF AIRTEL WHICH WILL ALSO I CANCEL, LIKE I AM USING THE AIRTEL 3G MODEM INTERNET AND NO OF THAT IS [protected] AND I AM USING AIRTEL DIGITAL T.V ACCOUNT NO OF THAT IS [protected]. I WILL BE FORCED TO MOVE AND CANCEL THOSE 2 SERVICE ALSO.

IN spite of that i got a complete horrible negative response from them.

I HOPE THIS LETTER REACHES THE CORRECT person and some immediate action is taken.










Waiting for immediate reply.

Thanks & Regards

Capt. jacob Pradeep

I have an Airtel postpaid connection, the connection details are as under.

Mobile No: [protected]
Relationship number:[protected]
Bill Number:[protected]

There are erroneous internet usage charges in my Airtel bill for the period of 05th May 2011 to 04th June 2011. The total bill amount for May 2011 bill is Rs 122117.43 whereas my credit limit is Rs 5000 only. My average bill per month is Rs 1500.00 only.

The breakup of bill is as under:

1 one time charges: Rs 0.00
2 bill period charges: Rs 279.00
3 usage charges
Call charges: Rs 828.10
Value added services: Rs 1,09,822.10
Roaming: Rs 14.00
4 Discounts: Rs -229.30
5 Last bill period late fee: Rs 0.00
6 Taxes: Rs 11,403.53

Total charges Rs 1,22,117.43

I have been charged Rs 1,09,822.10 for Value Added Services. I would like to mention that I have never requested for activation of internet services on my mobile. As per the TRAI guidelines "No chargeable value added service shall be provided to a customer
without his explicit consent."

The bill shows internet data download of 6.9 GB out of which 6.2 GB was downloaded in a single day on 12th May 2011, which is practically not possible on a mobile internet connection. I am not a frequent user of internet on my mobile. The Data counter in my mobile is showing total data download of 7MB however the bill sent by Airtel is showing the data download of around 7GB, which is a huge difference.

The credit limit on my connection is Rs 5000. As per the TRAI guidelines, "The service provider shall intimate a postpaid customer (1) in advance about his credit limit and
(2) whenever he reaches 80% of the credit limit.
I was neither informed on reaching 80% of my credit limit nor on reaching 100% of my credit limit, even the number was not blocked upon exceeding 100% of my credit limit.

I have contacted the Airtel Nodal Officer on 7th June 2011 (Complaint Number[protected] but I did not get any satisfactory response from them. I have also written a mail to the Nodal Officer but there was no reply. I contacted the Airtel Appellate Officer regarding the same and did not get any satisfactory response from them. I have requested the below mentioned details from them.

1. Date on which Value Added Service (internet service) activation was requested on my connection and by whom.

2. The total volume of data download (in GB) as per your records.

3. The break up of Data Download and what all was downloaded from which websites, provide the website wise data download, time duration and time of download.

4. The rate at which data usage was charged.

5. How did bill exceed the credit limit of Rs 5000 on my account without any intimation upon reaching the full credit limit.

6. Why the connection was not stopped upon exceeding the credit limit.

The Airtel Nodal Officer and Airtel Appellate Officer have not been able to provided me the above requested details so far. They are just saying that the charges are valid and you will have to make the payment.

It has been 10 days since when I filed the complaint with Airtel and seeking resolution to the problem, however, nobody from Airtel is ready to look into it seriously.

It is causing a lot of mental trauma and harassment to me.

Himanshu

On 6/16/11, Brinda Phoebe <brinda.[protected]@gmail.com> wrote:
> Hi All,
>
> After placing so many complaints( 6 complaint numbers i have).
>
> After following up everyday through calls (20 calls minimum from last
> week).
>
> After Escalating the issue to Nodal Officer before two days still
> nothing seems to work.
>
> Since you people have never taken any action even after sending the
> mail that i'll be surrendering the connection if my problem is not
> solved by the end of the day there is no use in complaining again.
>
> I'll have the connection surrendered this weekend.
>
> I never thought Airtel has the worst Customer Care ever. It would be
> better for me to Choose an BSNL or Reliance or any other connection.
>
> I need a full refund of my money for installation and modem on Sunday
> when im going to surrrender the connection. I dont want to escalate
> the issue anymore to appelate authority or anyone.
>
> Airtel is not gonna lose one customer its gonna lose other customers
> as i would never recommend anyone this worst service which i faced
>
> Regards
> Brinda
>
> On 6/16/11, nodal.[protected]@airtel.in <nodal.[protected]@airtel.in> wrote:
>> Dear Airtel Customer,
>>
>> Thank you for writing to us. We have already received a similar email
>> from
>> you earlier.
>>
>> We are currently resolving your query and would revert to you within in
>> 24
>> Hours.
>>
>> Warm Regards
>> Airtel Customer Service
>>
>> This is an auto-generated response. Kindly do not reply on this mail.
>>
>>[protected]-Original Message[protected]------
>> Subject: Re: BROADBAND BROWSER[protected] BRINDA - CHENNAI -
>> KILPAUK [|BAL|Qrc4450118|]
>> Date: 16/06/2011 05:17:28 pm
>> From: brinda.[protected]@gmail.com
>> To: nodal.[protected]@airtel.in
>> Message body:
>> Hi Naveen,
>>
>> One more Complaint #47669026 to my queue
>>
>> The Modem issue has not been resolved yet.
>>
>>> We would like to confirm that we had already registered a request with
>>> reference number 47669026. Our team is working on the same and the
>>> request
>>> will be resolved by 16-JUN-2011 12:15 PM.
>>
>> What about this confirmation when only 12:15 PM will tick on Airtel's
>> Clock still no one turned up. This is real dissatisfaction i have ever
>> faced.
>>
>> I need the action to be taken immediately/ or by the end of this day.
>> If its not gonna happen today i would surrender the connection by this
>> weekend and there is no more say on it.
>>
>> Airtel has to refund me the connection/installation Charges and the
>> wifi modem charges
>>
>> Regards,
>> Brinda
>>
>> On 6/15/11, nodal.[protected]@airtel.in wrote:
>>> Dear Customer,
>>>
>>> Ref: Email dated[protected], concern regarding modem faulty for airtel
>>> landline [protected].
>>>
>>> Thank you for writing to airtel.
>>>
>>> We regret for the inconvenience caused to you in this regard.
>>>
>>> We would like to confirm that we had already registered a request with
>>> reference number 47669026. Our team is working on the same and the
>>> request
>>> will be resolved by 16-JUN-2011 12:15 PM.
>>>
>>> Further, we would like to inform you that, as per the reference number
>>> 33191680 an amount of Rs. 150.00/- has been credited to the account of
>>> the
>>> above mentioned number. The same will reflect as a credit in your
>>> forthcoming bill.
>>>
>>> We seek your cooperation in this regard.
>>>
>>> It is our privilege to have you as our valued customer and would like to
>>> thank you for your continued patronage. We look forward to a very warm
>>> and
>>> fruitful association with you.
>>>
>>> Please do write in for any further assistance.
>>>
>>>
>>> warm regards,
>>> Naveen Kumar
>>> customer care executive
>>> bharti airtel limited.
>>>
>>> Your response will help us to enhance your experience with Airtel.
>>> Please
>>> click on the link below & provide us your valuable feedback on this
>>> interaction
>>> Click here to provide Feedback.
>>>
>>> Or, if you cannot click on the above link, please copy the full URL from
>>> below and paste the URL in your web browser.
>>>
>> https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=E2256C95EE10
>> 739DFB1E6AACD636474A444FB3D238BB16494CB1D0335CBDC4&refno=Qrc4450118
>>>
>>>
>>>
>>>[protected]Original Message[protected]
>>> From: brinda.[protected]@gmail.com
>>> To: nodal.[protected]@airtel.in
>>> Cc: [protected]@consumergrievance.com
>>> Sent: 15/06/2011 07:02:03 PM
>>> Subject: Re: BROADBAND BROWSER[protected] BRINDA - CHENNAI -
>>> KILPAUK [|BAL|Qrc4366694|]
>>>
>>> Hi All,
>>>
>>> The issue is not resolved
>>>
>>> Complaint no's 47358688, 47613586, 47557588
>>>
>>> Even after registering so many complaints with Customer Care i'm so
>>> dissatisfied that no action has been taken to resolve the issue.
>>>
>>> The so called Technical Person never reached my place although the
>>> Customer Care Executive everytime tells me that he would come today
>>> but the day never came yet.
>>>
>>> I'm so fed up that no action is taken on repeated complaints
>>>
>>> Recalling the Problem:
>>>
>>> Modem doesnt work.. The DSL and Internet links are not showing up
>>> which i'm facing from the last saturday.
>>>
>>> I would like to have this resolved by Tomorrow noon, Else i would have
>>> to surrender back the connection and the Modem and i would have to
>>> claim the connection/installation fee and the modem price.
>>>
>>> If this is going to be fixed by the given deadline then i need my bill
>>> to have the adjustments/deductions for the 5 days for which i had no
>>> service of broadband.
>>>
>>> Regards
>>> Brinda
>>>
>>> On 6/8/11, [protected]@airtel.in <[protected]@airtel.in> wrote:
>>>> Dear Customer,
>>>>
>>>> Ref: Email dated[protected], concern regarding connection not working
>>>> for
>>>>
>>>> airtel landline [protected].
>>>>
>>>> Thank you for writing to airtel.
>>>>
>>>> We would like to confirm that we had already registered a request with
>>>> reference number 47358688. Our team is working on the same and the
>>>> request
>>>>
>>>> will be resolved by 09-JUN-2011 01:30 PM.
>>>>
>>>> We seek your cooperation in this regard.
>>>>
>>>> It is our privilege to have you as our valued customer and would like
>>>> to
>>>> thank you for your continued patronage. We look forward to a very warm
>>>> and
>>>>
>>>> fruitful association with you.
>>>>
>>>> Please do write in for any further assistance.
>>>>
>>>>
>>>>
>>>> warm regards,
>>>> Naveen Kumar
>>>> customer care executive
>>>> bharti airtel limited.
>>>>
>>>> Your response will help us to enhance your experience with Airtel.
>>>> Please
>>>>
>>>> click on the link below & provide us your valuable feedback on this
>>>> interaction
>>>> Click here to provide Feedback.
>>>>
>>>> Or, if you cannot click on the above link, please copy the full URL
>>>> from
>>>> below and paste the URL in your web browser.
>>>>
>>>
>> https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=D63958A1DA3C
>>>
>>> 5FA9EF127E808A8BF0107A858988F575DF7396F8197D8BF418&refno=Qrc4366694
>>>>
>>>>
>>>>
>>>>[protected]Original Message[protected]
>>>> From: brinda.[protected]@gmail.com
>>>> To: [protected]@airtel.in
>>>> Cc: remigious.[protected]@ge.com
>>>> Sent: 08/06/2011 05:05:35 PM
>>>> Subject: Broadband Browser[protected] Brinda - Chennai -
>>>> Kilpauk
>>>>
>>>>
>>>> Hi,
>>>>
>>>> I requested for the connection last week and we had it installed and
>>>> everything
>>>> worked fine on monday (6th June 2011) but from tuesday i'm unable to
>>>> access
>>>>
>>>> internet, none of the modem lights (internet, ADSL) other than wifi and
>>>> power.
>>>> Please have some technician sent to have this fixed as early as
>>>> possible.
>>>>
>>>>
>>>> I tried calling the Reach Mobiles (Anna Nagar) but no one is responding
>>>> and
>>>>
>>>> customer care is really a pain as it gets disconnected when it says we
>>>> are
>>>>
>>>> transferring your call to the customer care officer,
>>>>
>>>> Address:
>>>> 47 Secretariat Colony
>>>> 2nd Street, 1st floor
>>>> Kilpauk
>>>> Chennai 600 010
>>>>
>>>>
>>>> Regards
>>>> Brinda R
>>>> [protected]
>>>> This e-mail and any files transmitted with it are for the sole use of
>>>> the
>>>>
>>>> intended recipient(s) and may contain confidential and privileged
>>>> information. If you are not the intended recipient, p
>>> This e-mail and any files transmitted with it are for the sole use of
>>> the
>>> intended recipient(s) and may contain confidential and privileged
>>> information. If you are not the intended recipient, please contact the
>>> sender by reply e-mail and destroy all copies and the original message.
>>> Any
>>> unauthorized review, use, disclosure,dissemination, forwarding, printing
>>> or
>>> copying of this email or any action taken in reliance on this e-mail is
>>> strictly prohibited and may be unlawful.
>>> The recipient acknowledges that Bharti Airtel Limited or its
>>> subsidiaries
>>> and associated companies(collectively "Bharti Airtel Limited"),are
>>> unable
>>> to
>>> exercise control or ensure or guarantee the integrity of/overthe
>>> contents
>>> of
>>> the information contained in e-mail transmissions and further
>>> acknowledges
>>> that any views expressed in this message are those of the individual
>>> sender
>>> and no binding nature of the message shall be implied or assumed unless
>>> the
>>> sender does so expressly with due authority of Bharti Airtel Limited.
>>> Before
>>> opening any attachments please check them for viruses and defects.
>>>
>>>
>> This e-mail and any files transmitted with it are for the sole use of the
>> intended recipient(s) and may contain confidential and privileged
>> information. If you are not the intended recipient, please contact the
>> sender by reply e-mail and destroy all copies and the original message.
>> Any
>> unauthorized review, use, disclosure,dissemination, forwarding, printing
>> or
>> copying of this email or any action taken in reliance on this e-mail is
>> strictly prohibited and may be unlawful.
>> The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
>> and associated companies(collectively "Bharti Airtel Limited"),are unable
>> to
>> exercise control or ensure or guarantee the integrity of/overthe contents
>> of
>> the information contained in e-mail transmissions and further
>> acknowledges
>> that any views expressed in this message are those of the individual
>> sender
>> and no binding nature of the message shall be implied or assumed unless
>> the
>> sender does so expressly with due authority of Bharti Airtel Limited.
>> Before
>> opening any attachments please check them for viruses and defects.
>>
>>
>

hi,
i am vincent i have a airtel digital tv connection for the past 2 years, i have shifted my house from velachery to thirunindravur ( near avadi ). i called the customer care people and informed that i have shifted my house kindly shift my airtel digital tv connection to my new place, but there was no response for 1 week.
then i called again this time they said the address where i have said is not available in airtel digital software so we cant help. for the past three weeks i am following up, but nobody responds. and they are not taking this as a complaint.

my airtel digital tv customer no. [protected].
the person who i spoke last is Mr. Waseem in the call centre, he said he can help anything since its a software problem.

kindly help to resolve the problem, as soon as possible.

Regards,

G. Vincent
[protected]

Dear Sir/ Madam,

To state I am Ramakanata Behera living at Begumpet, Hyderabad is a Airtel customer (Postpaid Service) having number - +91-[protected].

My alternate contact number[protected]

Recently I lost my number and blocked the SIM and requested for a New SIM today from Airtel Showroom at Begumpet,Hyderbad.

After geeting the new SIM the manager in Chargerge given 4 hour time to activate the SIM and make it operational. but after 4 Hour it has not been activated.

After this I amde a call to the call center and asked to wait for 30 min more so that it will be activated - Reference discussion number with Airtel customer care[protected]

Again afetr an Hour I made a call to the center and was told the card which has been given to me is a damage card and to ne replaced and again I have to go through the same process - ref. discusion and complain number[protected]
Due to this I suffred a lot missing all importnat calls from offices and faced lots of problem - need due of the damage caused for not meeting the deadlines during service.

Hello Respected sir/madam,

My name is Jignesh H. Tamakuwala. I am from Surat, Gujarat. As you might know that in Gujarat, MNP (Mobile Number Portability) is started from 20th Jan, 2011. My mobile no. is[protected] which is from Airtel, Gujarat. It’s a post-paid number. I had been using this number from December, 2008. Due to bad network reception, poor services and rude customer support, I have decided to port my given number from Airtel to Tata Docomo. When I have given request for porting, my request was rejected 3 times due to Legal reasons. When I tried to inquire about the legal reasons, Airtel outlet at Ghoddod Road, have told me that my number is a vanity number and I need to pay charges of Rs.1000 for that in order to leave Airtel. Now my point is when I bought this number, I was not told that this is some kind of vanity or special number and I did not paid any extra charges for that except Rs.300 for new connection and activation. When I argued this at Airtel office at Ghoddod Road, the executive named Krupa, gave me irresponsible answer that at that time, MNP was not in effect.

I truly believe that Airtel don’t want to let go any old customer to other company as it may bring bad reputation to them. I met many people at Tata Docomo office whose requests were also rejected just like mine by Airtel. They are charging this money so that many of the people would not leave them. This is my business number which I cannot afford to change as it is given to many people and if I do so, I would suffer a big business loss.

I have recorded my last conversation at Airtel outlet at Ghoddod Road, Surat with executive named Krupa. These people are handling more than one customer at a time. She has told me to pay Rs.1000 for vanity charge. When I argued the same as above, she has replied the same answer.

Please help me, as I am want to leave Airtel and their services.

Jignesh H. Tamakuwala
M –[protected]

Dear Sir,

My name is Mallesham K, my Airtel prepaid No. [protected], today(17/06/2011), an amount Rs. 15/ has been deducted from my account and I have received an SMS from 50505, saying" Thank you for registering. You have been deducted Rs 15/- for Kajol event. Call 50505 at 2p/Sec on 17June T &C apply." Where as I have not registered for any such service. When I received a junk(crap), simply I disconnected. This way Airtel cheating the customers like me. When I tried to contact Airtel Customer care 121, I could hear only their adds, I can't talk customer care executive.

This type of attitude of service providers like Airtel should be brought to the notice of the Media and public. We should condemn such behavior from Airtel.

Thanks & regards,

Mallesham Karre

I am Arshad Ambia. My Airltel No. [protected]. Please Activate My international Roaming. My Email id [protected]@yahoo.co.in...

Hi,
Airtel broadband has charged Rs 500/- online for new broadband connection in Bangalore (details below) claiming that if the connection is not feasible or Airtel fails to connect within 3 working days, money would be refunded. It's about 1 month (32 days) and I am yet to get the new connection or the money refunded on my account. I have tried reaching Customer care, Airtel escalation matrix, etc with false promises and wierd reasons.

I was trying of a private operator expecting to be a better service but this incident completely changed my opinion.

Below are the details of my application:
1. application number ONBANGA00000585 on 14th May 2011
2. Transaction Reference number:[protected]
3. Installation address: Bearing no 12, 2nd floor, 1st cross, Gundappa Layout, Byrasandra, C V RamanNagar, Bangalore - 560093 .

I have all the terms and conditions, filled forms, conversation with customer care executive and excalation matrix with Airtel stored with me as the prove (if required be). Please do revert back at [protected]@yahoo.co.in if you do need any clarifications/more information.


Warm regards,
Sarad.

Hi,

I want to complian about the poor customer service provided by Libra Communication. I applied for getting the prepaid SIM ownership changed for the no. [protected] and then subsequent change from prepaid to postpaid. However, I have been undergoing an "indefinitely delayed" experience with Libra Communication people. In my case, I have been interacting with customer care execs Ms Pooja and Ms Harsha. It has been almost a month now and after every alternate day I try to follow up with them and I am still being told that it will happen "shortly". I hope I can get some kind of response from Airtel Presence soon.

regards,
Umar

Airtel is deducting my hard earned money unnecessary.

earlier ther deducted money for govt jobs service and when i compaint they said me that they will refund my money but they not refunded even a single rupee.

Now I am using Mobile office on my mobile wuth Recharge of Rs 60 for Internet but they also deduct my money.. I lost Rs 40 in 2 days when i compained airtel they are saying that airtel Live.

But i am using only Mobile Office.
why you people deduct extra money when i already activated Internet.

Every month i loose 50-100 rupees because of these automatic activation of services,

Frnds please suggest me any realiable service proivder other than these cheater airtel.
Now airtel is forfing me to port my number to somewhere else.

we use more than 50 airtel numbers at our work.
so we are loosing a Big money. we need to shift all these to any other service proivder. and we suggest to all that not to use Airtel.

Dear Sir/Madam,

I, Niranjan Sahoo, customer ID-[protected], have taken a Airtel Digital TV connection. As the monsoon already started raining here, I am facing difficulties while watching TV. There is no signal transmission during rains because of which I'm unable to watch tv.
Kindly provide a solution to this as soon as possible.

Contact details:
Plot No-114/7, Aerodrome Area, Bhubaneswar-751020
Phone[protected]

I have not get the benefit of STD calls @ 40paise/minute yet after disconnect any call my phone display shows "aapki sabhi STD calls 40paise/minute kar di gayi hai wo bhi bilkul free"

Ramdev

i had given 6 complaints to change my plan but no response at all from the company. Its worst customer service

i am manorama yadav n my complaint pertains to my airtel fixedline no. 4080682. i want my broadband service to be snapped at the earliest.

This is Sunil Singhal,my airtel number is [protected].this is with reference to cbdmo [protected], my conversation with ur customer care executive Nand Swaroop.i got my phone recharged as follows
25 may-Rs 50
27 may -two recharges of Rs50 each
28 may -Rs 20
all of these recharges were sucessfulul and i even received the confirmation messages.but a little later each one of them was nullified.on contacting customer service ,ur Nand Swaroop rebuked me and called me a cheater and a liar and accused dat i hadnt got any of these recharges done.he even did not take into account the confirmation messages and clearly refused to lodge a complaint in this regard.people like him are a liability to the company and create suspicion on the goodwill of the company,pls take action against him.

The below issues for the PRI and Leased line account are given below
Leased line account number: 15442350
PRI Account number: 15443249


This is to bring you to notice that Afxisi Technology Services Pvt Ltd., had subscribed the PRI number and leased line connection in January. Mr. Poovendran and Ms. Nivedhitha respectively. Also three people from the Bangalore head office came over to my office and convinced me to signup for your services.

When we took Leasedline Airtel gave an offer to take PRI without any deposits and setup cost.

The installation got over on 2nd of January 2010 but they got the sign stating it has been done by 31st Dec 2009 and frequent disconnections started with our Leased line and PRI connection this time. Whenever we get incoming calls there were disturbances on the line and it gets cut, there are also time when the full line was down till 2days. So we did not pay the amount for PRI from the 2nd month. But we pre-payed the leased line for three months for which the line didnt work for last 30 days. We placed a formal complaint to airtel regarding this issue and people came over to check the lines but nothing worked. So we took our complaint to the next level and they sent us some excel sheet of numbers to be contacted that was also of no use we are dogged here and there. When we tried to contact people who came by the office to convince us for the order, they had all quit their job and had switched over. We later did not pay even for the leased line.

On last week of September 2010 an Airtel executive came to the office and told me that Rs. 23000/- was pending on the bills of PRI number; they also told that if we gave them Rs. 4000/- right away, they would close the account.

Later, a person named Raj Singh called and told me that he was speaking from the high court and there’s a case on my company (Afxisi), for not paying the due bill to Airtel . He also told that I was to be in the court that day (Saturday, 9th October 2010) or he will send local chennai police and arrest me, and CK Roy was the advocate who Handels this case on my comany regarding this payment. When contacted Ck Roy and his assistant Sadhana was giving me 10min to 30 min time to pay the bill or else we will send a fax to chennai police to arrest me, when asked why they went forward with the case without even informing, she told me that, he had sent a notice to the office previously through the Tamil Nadu court and I did not respond to it, hence they took it to Delhi high court. They told me that if I didn’t pay the due money by 11.30 a.m Saturday, they would send a fax to the Chennai Police and arrest me. Hence, I paid Rs. 23000/- to the Airtel Showroom in Adyar on Saturday, 9th October 2010 around 12.45 p.m . Meanwhile I got another call from Sadhana ( CK Roy’s assistant) saying she is going to proceed the case with the Chennai police for I haven’t paid it still ( she called before I could pay the bill). I told her that I am already at the showroom to pay the cash and ended the call.

I then paid and went to the T. Nagar Airtel Enterprises Services office and spoke about this issue to Mr. Santhosh, explained the whole problem and asked why did they do this to me. He said that they had no idea about all these things and claimed it to be fake and the collection agency had performed this drama. He gave me a contact and asked me to take this issue to them. I took this issue to Mr. Balagangadharan of PRI team on Monday 11/10/2010 afternoon he also said they have no connection with this drama, the collection agency has done this and asked to file a compliant formally in the police station.


No response from Airtel and i couldn't follow it up for a long time.
NEVER TAKE A CONNECTION FROM AIRTEL THEY ARE BIG TIME CHEATERS

Dear sir/madam

subject :mnp request not sucesss([protected])


i am idea priveous user now i m go to mnp request to airtel provider my mnp request in airtel is accepted but 2 days my idea number is barred and airtel sim show tower but no incomming and outgoing this is my busniss number and i loss my busniss

note i am calling 198 airtel custmer care my new mnp airtel sim the custmer care officer not responce to me and cut the phone i hardly disturb
now i request to u plz activate this number immediately otherwise i go for new solutinos

name
girish gangwani
[protected]

Hi sir, I am a happy customer to Air tel broad band services from the past two years. From Jan.2011, their call centre exe. called me and informed that i will receive bills to my email id. But I never got any bill from Jan to my email id. I have been paying my bill for an approximate amount for Jan & Feb.,requesting their call centre people to send normal bill but in vain.. They disconne the connection on 25th March on the pretext that i have not paid the bill. I changed my service provider from April 2011. I sent all this information to their appellate authority, requesting them to settle this matter. I paid the bill till March month but now every day their call centre people are harassing mr to pay from April month bills. They sent an email t me that they disconnected the connection in May. I request you to kindly involve in this and resolve the issue, as they are harrassing me for payment for previously disconnected connection.

i have deposited the cheque in airtel showroom but i did not mentioned the breakup amount for landline and broadband. Now i need the cheque that i deposited. Cheque No: 000003 Name of Bank: Kotak Mahindra Bank & Cheque Amt: 2700. Please deliver the cheque to our mailling address by today afternoon that i will pay the bills through card payment.

Address:
P. Dhayalan
O.No: 6, N. No: 10, Periyar Ngr,
Padikuppam Rd,
Anna Nagar West,
Chennai - 40.
Mobile: [protected]