| Address: Bangalore, Karnataka |
Airtel does not reply to my mails but keeps sending bills and legal notices...
[protected][protected][protected][protected][protected][protected]-----
to Corporate.[protected]@airtel.in
cc Shaik.[protected]@airtel.in,
collections.[protected]@airtelmail.in
date Wed, Feb 9, 2011 at 4:28 AM
subject Fwd: Regarding mobile payment - [protected] - v
mailed-by gmail.com
hide details Feb 9
Hi Serlvi,
Below is the last mail conversation I had regarding this and I did not get a reply from airtel after that.. can you please look at the trail to find answers..
it is basically a service i dint use for 6 months that you are charging (you can check the outgoing and incoming calls... there would have been none) and when I approached for disconnection 6 months back, I was basically shuttled saying someone will call back etc., the disconnection was not done because of airtel's inefficiency.
[protected][protected][protected][protected][protected][protected][protected]
Dear Sir/Madam,
This is regarding your mobile number [protected] bearing account number[protected] , where there is an outstanding of Rs 2495.25
which is not paid from past few months.
This is to inform you that payment needs to be made on or before 20/02/11, to avoid further legal proceeding .
For any further clarification ,feel free to contact Rajiv @ [protected]/Selvi @ [protected]
Note: If payment is not made by this month,there will be a legal letter which will be initiated from Lokadalat ..
Please Ignore the mail if the payment is made.
Regards,
Selvi
[protected]
[protected] Forwarded message[protected]
From:
Date: Wed, Jan 5, 2011 at 5:42 AM
Subject: Re: Regarding mobile payment - [protected] - c
To: Corporate.[protected]@airtel.in
Why do you always do this..
This is the nth time this happens with Airtel. Now you will ask me to prove that I called with request number and everything. You can check my records to see if I have used your service.. has there been any calls received or made in the last few months?
I basically have not used your service and I have made a request for cancellation as well - just that I dont remember the request number.. why do u make things difficult for your customers..
I am pretty sure your guys promised to call me back regarding cancellation and you can also check the bulk payment I made of around 4000 Rs in Jul/Aug time frame for a similar request as below - I was asked to pay off my dues and then airtel promised to cancel, I paid and then nothing has happened but for this mail I got.
You have to understand that I wont be aware of your processes.
On Wed, Jan 5, 2011 at 5:37 AM, <Corporate.[protected]@airtel.in> wrote:
Dear xxx,
If you have called customer care alos they would have taken the request for cancellation,but we see there is no cancellation request.
Request you to provide us the request number if you have called customer care.
Regards,
coerporate collections.
01/04/2011 02:26 PM
To
Corporate.[protected]@airtel.in
cc
Subject
Re: Regarding mobile payment - [protected] - c
P Please do not print this e-mail unless it is absolutely necessary P
Why should i pay for a service I did not use and why dint your service center guys tell me this process of disconnecting when i called them..
Should i pay for airtel's inefficiencies?
On Tue, Jan 4, 2011 at 9:31 AM, <Corporate.[protected]@airtel.in> wrote:
Dear xxx,
If you wish to disconnect the number request you to send a mail to [protected]@airtelindia.com after clearing the dues.
We would also like to inform you that you can make the payment using a Credit or Debit card on the net. Please find below the procedure for your reference:
"" Log on to respective web sites of your bank
"" Click on the option for bill payments.
"" Fill in the bill amount, account number and the bill date.
"" A transaction ID will reflect on the screen once the payment is made.
"" The banks that can be accessed by net pay are Citibank (www.citibank.co.in), ICICI (www.icicibank.com), HDFC (www.hdfcbank.com) and Billjunction.com (if registered). and send us the screenshot of the payment.
Regards,
corporate collections.
To
Corporate.[protected]@airtel.in
cc
Subject
Re: Regarding mobile payment - [protected] - c
P Please do not print this e-mail unless it is absolutely necessary P
I relocated to a different city and I have been trying to disconnect it since august and your guys keeps postponing the call
Saying someone will call me as the person in charge of disconnecting number is not available
What do you want me to do?
On Tue, Jan 4, 2011 at 8:41 AM, <Corporate.[protected]@airtel.in> wrote:
Dear Sir/Madam...
With regard to the above subject we wish to bring to your notice that there is an amount of Rs 2306.24/- outstanding
on your mobile no- [protected] , bearing account number [protected]
Please note this account is under the scrutiny of our credit control team and Non settlement within 10th January- 2011
will force us to initiate further course of action to recover the said dues.
Request your cooperation to clear the dues with immediate effect.
Warm regards,
Abdul
[protected]
Imran….
[protected]
Aug 13, 2020
Complaint marked as Resolved 
What a great response I am getting from airtel, that now airtel made up a request on behalf of me to Cancel my airtel number [protected] becuase I launch a complaint in consumer complaint forum.
So, in another way Airtel giving message to all customers that if you had a problem then bear it otherwise get out.
See below mail send by Airtel team for cancellation of my number and just to prove my point i attaching my 22-06-11 mail also .
[protected][protected][protected][protected][protected][protected][protected]
Ref: Email dated[protected], regarding cancellation of airtel number [protected] due to the reason plan not changed.
Thank you for writing to airtel and the opportunity to assist you.
We are truly disappointed to learn that you have decided to surrender your airtel number. You have been our esteemed customer and we would want you to be a continued member of the airtel family. We would be happy to address any of your concerns regarding this connection.
We would like to inform that your request has been registered with us with the reference number 1522196 and the same will be addressed by 7 days.
Currently, there is an outstanding of Rs. 890/- in your account as per invoice dated[protected]. The final bill will be generated on[protected].
Please be informed that as per process, the rental and services (outgoing and incoming) will be barred for the above mentioned connection end of 7th day from the cancellation request date.
The security deposit (if any) will be automatically adjusted towards outstanding balance on the account or refunded through cheque within 45 days from the date of permanent disconnection.
We value your association with us and hope that we get a chance to serve you again in future.
warm regards
Santosh Gani
customer care executive
bharti airtel limited
[protected][protected]
22-6-11 mail
[protected][protected][protected]
[protected]Original Message[protected]
From: ssharma.[protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 22/06/2011 07:10:35 PM
Subject: Re: REQUESTED FOR 999 AIRTEL PLAN :: EVERTIME FALSE STATEMENT GIVEN BY AIRTEL EXECUTIVES [|BAL|Qrc4529183|]
Hi,
Are you guys out of your mind or you didn't try to understand the problem of
customer.
You guys not seen my below request.
I have request for this plan Airtel - DSL Combo Surf 749 (Day (512 kbps/256
Kbps) to Airtel - Max 10 GB (2Mbps/256Kbps) UL Combo Plan on 11 June 2011,
Before my billing cycle which 17 June 2011.
That time you guys assure me that new plan will be effect from new billing
cycle which start from 17 June 2011, now you saying that it will be effected
from 17 July 2011.
I can't wait till that time, so give a reason why this was not done on 17th
June 2011 and who is responsible for that, otherwise I have to get these answer
from your higher authorities or take some legal action.
This was not my fault, if you can't upgrade my plan (Requestd for : Airtel -
Max 10 GB (2Mbps/256Kbps) UL Combo Plan) immediately then I don't want this
plan any more, I'll not pay any single penni if this plan update on 17 July
2011.
You guys not leave any choose for me to disconnect my airtel connection.
***********************************Shame on you guys, in another words Airtel,
if you can't satisfy you customer****************************************
Regards
Saurav Sharma