Airtel Complaints & Reviews

I was airtel subscriber for nearly 9 years,though they did not have any good offers for the sake of number i did not shift to other provider,but due to there very very poor customer care service(worst) I have thrown away my airtel sim and shifted to reliance gsm.
PROBLEM I have encountered with the airtel is they have cross linked a docomo number incoming calls to my airtel number i.e. my airtel sim was recieving the incoming calls of another persons docomo sim,I have complained it in the december 25th to customer care airtel,they said it was the towers signal cross linking problem and they will rectify in 5 days.but they did not rectify the problem.
I have called customer care many times,they said they will rectify it.
On january 1st i called them and said seriously i will complain about them,they said they will rectify and there representative will meet me before 5th,but they did not rectify the problem,My airtel number was recieving the incoming calls of a docomo number.I have called several times,they said they will rectify but they didn't rectify,airtel customer care service is the worst i have seen.
Airtel is not at all concentrating on the consumer complaints,they just concentrate on adding new customers.if the airtel continues like this i think after some years they will have to loose many customers.
If the number portability comes,due to airtel worst customer care service,many customers will shift to other operators

Dear sir,
I bought a new airtel sim b4 a month and after a week of tat I got a call frm customer care regarding my sim verification, I had given correct details and they said everthing is correct and each week they called and verified my details. But on saturday(30/4/11). My msg and call was blocked, if I try to connect a call it goes to cust care. They again asked my details and said after 24hrs my sim ll be activated, until tat cant use,my sim. Then next day also it was,still in hold. Again dey said sry for trouble , dey ll clear it quickly. But day 3 also started still I cant use my sim. I never seen such a,bad sim verification in any netwrk. All cc ppl saying it ll get ready soon, but no one is taking respobsible for this. First need to change my netwrk

Hello,

My name is Raguvaran and I am seeing hell because of this Airtel broadband customer service. Following are the information about me.

my airtel fixedline number: [protected]

present complaint number they given: 20026830

Very first complaint number : 15165204

problem
[protected]

THEY DON'T EVEN CARE ABOUT CUSTOMERS. NOT CHECKING CASE HISTORY BEFORE CALLING CUSTOMERS, EVERYDAY REPEATING THE SAME TEMPLATE. I AM ONE AMONG THE IRATED CUSTOMERS.

PRESS 1 2 3 options when you call customer care "its simply to avoid customers calling them"



Let me start the story what happened to me . On may 2nd 2012 I have registered a request for shifting my connection from Ekkatuthaangal to Thiruvaanmiyur, they sent a acknowledgement message as "we will get back to you by 07/05/2012". Again I got a call from a support rep requesting me to pay the existing bill for last month, then I paid it on the same day. I waited till 07/05/2012 no one responded me after that i was keep on calling them (for 1 and half week), more than ten times I called no support rep has responded well and never given solid answer on whats going on. I escalated the call, then a floor manager contacted me stating there is some technical problem in giving the connection (some box is not available in my new area, they have to arrange it). They were keep on postponing the connection, finally I got it on 22nd of May 2012.

Now I got a bill end of May month, obviously they have to reduce the bill for intermediate days (may 02 to may 22). They did not do it and got one more extra bill for previous month. I was wondering how I have to pay previous month bill since they will shift the connection only if you settle the existing bill also I paid it on May 02nd as well. There was a lot of confusion in the billing. So I did not pay the bill generated by end of May.

Through out June month I got some 25 calls (almost 10 support reps called) from customer care requesting to pay the bill. I explained everything, no one seem to be understanding the problem til end of June. One of the support rep was so rude over the phone. Finally one person clarified me that it was a confusion with their billing date and I have one more previous bill (duration April 11- May 10). Still I had no clear idea. June month was over. My connection was bared on July 4th or may be 14th.

Now collection team started calling me. A guy called Ravishankar called me and explained about billing, I compared all my previous payments via online and accepted that I will pay it. It was end of July So I wanted to pay it through my credit card. Total bill they generated was 2805 but actual bill is 2450. He has given all the reduction. Finally I visited Guindy Airtel office, a guy in that office told that credit card machine not working. I conveyed the same to Ravishankar.

Again they were keep on calling (4 times a day). Finally I was convinced to pay the whole amount Rs.2805 through online. The excess amount I paid will be reduced in next month bill, a lady called Laxmi promised and given her number ([protected]) for any more problems. I paid the bill on 08/08/2012 Wednesday. I have also requested the plan change to 599 per month with Laxmi. She told it will take another 3 more days. I complained about all the previously called support reps to her.

When I called Laxmi in [protected] on 10/08/2012 Friday. She did not pick it at all. so I called Ravishankar since I had his mobile number then came to know that the plan change request is not yet processed. Following is the reason.

Reason: LAXMI IS ON LEAVE

I got irated like anything. Already I am struggling without internet connection, they have wasted 2 days. Ravishankar requested me to wait for 4 more days. I shouted like anything. They don't even care about customers, not at all taking irresponsibility. Their Only responsibility is to collect the money from customers after that they wont care.

NOT AT ALL WORTH TO BE A CUSTOMER CARE


So I would suggest not to go for AIRTEL please.

i am manorama yadav and my complaint pertains to my fixed line no. 4080682.
i use the broadband service of rs. 250 a month but since i needed an unlimited sevice for a month (17 april 2011 to 17 may 2011) i enquired about the availability of such a plan.i was informed in the local office that such a plan was available n i will get an unlimited service for a month for an expense of rs. 750 which would be added in my bill for next month. but the next month the bill i received was of rs. 1464 n when i enquired about the excess amount to be payed i was told that no such plan is available and the confusion was caused by the mistake of an employee in the airtel office.i would have to pay rs. 1464 and not rs. 750 since past few days i have been undertaking several rounds to the airtel pffice but to no use.i wish that this matter be immediately looked into and addressed accordingly.

mysels sudhansu of prepaid no([protected])i am very disappointed by the service offered by Airtel and the worst is that no body is there to listen, all gives you the false statements.
had so many complain no. i want to cancel my 460 plan, had talked to cust care, they told me it ll be cancelled after 24 hours. i wait for that,but there is nothing changed,but after that my cust care service is blocked by airtel. and the problem is still unsolved

I purchased recharge coupon for top it up but i dint get any balance and when i try to call customer care they are noy picking up call. My no. is [protected]



Thanks and Regards
Ashish Aggarwal

pls sir...
i want name & address
of above cell No.[protected]

Regards,

hasan

i am unable to cancel my [protected]@Ftoppings because every time iam sending my cancellation message to 121 it is replyng thatthe wordings are wrong somebody help me

AIRTEL CUISTOMER CARE CELL NEEDS COUNCILLING
IF STUDENTS OF A MEDICAL COLLEGE ARE TO BE TAUGHT ABOUT THE CASES OF BEHAVIOUR DISORDERS, CONFUSED PERSONALITIES, AND LACK OF THOUGHT OF COORDINATION IN THOUGHTS AND EXPRESSIONS .NON CLARITY OF MIND .UNAWARE ABOUT ANY VISION, I AM SURE AIRTEL CUSTOMER CARE SERVICE CENTRE CAN SERVE AS A ROLE MODEL FOR CASE DEMONTRATION.
IT WILL BE CLEAR FROM MY ENCOUNTER WITH THEM FOR MY NO.[protected]
I WAS OVER CHARGED FOR AIRTEL LIVE SERVICES WHICH I NEVER USED .AFTER A LOT OF CONVERSATION ON PHONE THE FINAL SETTLEMENT REACHED TO PAY RS 350 AND SAME AMOUNT FROM SECURITY AMOUNT WILL BE ADJUSTED.THE TALK WAS CRYSTAL CLEAR .EVEN A PERSON WITH LOW MENTAL LEVEL COULD ASSESS THAT THE SETTLEMENT IS FINAL.UNFORTUNATELY THEIR DEPARTMENT CONTRARY TO TRHEIR COMMITMENT DID NOT TAKE ANY INIATIVE TO COLLECT SECURITY AND SENT AGAIN A NEW BILL.I THINK THEY NEED COUNCILING FROM AN EXPERT OF THESE TYPE OF DISEASES.
DR ANUP KUMAR

i totally agree with u !!! only 1 % of the AIrtel executives are Educated !!! rest of them are simply rude and useless.

i have 3 airtel prepaid mobile [protected], [protected], [protected], [protected]. I am unable to contact customer care by 3 month. i have complained to customer care through PCO but till date i have no solution. What can I do?

Dear Sir/Madam,
I have Motorola C117 Mobile with Airtel Connection. It 2 Years Subscription Period has end. Please send me the subsidy password of my phone.Sothat i used another SIM in my phone. Its IMEI no is:-[protected].

pls mera minus bal. mujhe vapis kar do varna main consumer forum aapki complaint karonga.

I have prepaid conection my cellphone no. is [protected], But last from 15 days my no. is not working due to adress veryficationn. I do not get any notisfication for that from airtel side. so please assit me to start my same cell no.

I want to take with customer care executive but while call transfer to customer care executive, your executive cut the phone without listen me...


VERY BED CUSTOMER CARE SERVICE

after receiving our complaints they are not responding at all to further complaints.

09.12.2008

I would like to inform u that on 8th evening at around 2-3 pm, I recd msg from Airtel saying, " TKS FOR DOWNLOADING JAVA SCRIPT GAME " and had deducted Rs. 50/- from my account without downloading the game.

I complained about this to one of your Staff "Ms. Bhanu" on the 9th morning, who said that I will get complaint No. But so far writing this letter, I hv not recd any complaint No.

I would request you to look into this matter and revert the amount of Rs. 50/- to my account.

My Mobile No. is[protected].

Your early action in this regard will be highly appreciated.

Regards

Sheela G. Kumar

what is the puk code of no. [protected]

i want subsidy password.

Bharti Airtel — BIAS BEHAVIOUR OF COMPANY

Hello guys !!

Myself Dheeraj Gupta.

I'm a resident of Shastri Nagar, Ghaziabad. I applied countless times in airtel broadband office for a new broadband connection. But every time I got a deny from the company's officials stating that I won't get it..

On the other hand my friends residing in the same colony same area are using the airtel broadband for the last many months..
I sent my application to the nodal offices also but in vain. There's no one to hear me.
& whenever I contact them they refuse to provide me a new connection...

I wanna know the reasonbehind this biased behaviour of the company towards its customers..
I wanna know the reasonbehind this biased behaviour of the company towards its customers..
I wanna know the reasonbehind this biased behaviour of the company towards its customers..
I wanna know the reasonbehind this biased behaviour of the company towards its customers.
.I wanna know the reasonbehind this biased behaviour of the company towards its customers..
I wanna know the reasonbehind this biased behaviour of the company towards its customers..

Any editor reading this complaint please contact me via my email..

my networt (voice clearity)disturbes and the call disconnects automecically.and i started new gprs connection.so i called customer care and despite of my calls some times i couldnt listen to the voice of customer care or couldnt connect it.after some tries my calls were autometically disconnected saying i had covered the call limit...this is a total harasment, they shouldnt be given this authority to disconnect your call when the actuall fault is theres...when u need the help the most for computer settings its just disgusting

HI, I AM AIRTEL PREPAID CUSTMER & MY MOBILE NUMBER IS [protected], IN MY MOBILE EVERYDAY MORNING 8.30AM TO 9.00 AM ONE STOTRAS SONG PLAY NO IS ([protected]) AND NEXT 11.30 AM 2 MESSAGE COME, THIS MESSAGE SENDING FROM THIS NUMBER (290601) & MESSGE CENTER NUMBER IS ([protected]) AT THAT TIME I RECEIVE MESSAGE RS. 2/- CUT IN MY TOTAL BALANCE EVERYDAY, SO I DON’T WANT THIS FACILITY, I REQUEST YOU TO CANCEL THIS SECEAM/ FACILITY URGENTLY
YESTERDAY DT:27/01/09 I WENT AIRTEL GALLARY TALK MY PROBLE WITH DIALING NO (999) SHE SAY CLOSE THIS FACILITY SOME TIME LATER BUT TODAY MORNING AGAIN PLAY THE SONG AT TIME 9.00AM
I AGAIN REQUEST YOU TO CLOSE THIS OR CANCEL IT IMMIDIATELY.

Worst customar care!
I and my some friends have been facing a great problem with customer care. We have been trying to connect to customer care agent but it does not allow us. We are facing it more over 1 month. My no. Is [protected]. We are from Bankura (west bengal). Pls do something. Help me.. Thank you. --RAHUL

I want the duplicate bill for the month of JAN'09 against my USER ID [protected]

I want Duplicate bill against my User ID [protected]_kk for the month of JAN'09

I want the duplicate bill for the month of JAN'09 against my User ID [protected]_kk

I want duplicate bill for the month of JAN'09 my User ID [protected]_kk

Duplicate bill for Jan'09 User ID[protected]_kk

User Id[protected]_kk duplicate bill for the month of jan'09

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

I Want Duplicate Bill for the month of JAn'09 against my Land Line Bill No.[protected]

27.02.2009

I am prepaid customer of Airtel mobile since last 4 years. I am not fully satisfied with service but now I am facing some other problem with them. I have recharge with their scheme of Rs.63/- in this scheme they told me that local A-A charge 0.40, A to Other local call 0.60 & STD Rs.1/- per min. But after recharging the call rate is different. After comlaint they told me that to u a special scheme is given but they never told me or never sms me for the new scheme. From last 2 days when I want to speak to customer exceutive on 121 - call center no or helpline no they disconnect my phone.

Please help me how to solve the problem.

Manish Vyas
[protected]

I have purchased Airtel campus card. Now I want to convert it in to Airtel Lifetime Card but recharge was not successful in my card.

My mobile No. [protected]

Transaction ID[protected]

So I would kindly request you that to take proper action about that. And let me know through mail.

I am waiting for your reply

I hope you don't disheart me.

Please Call Detals. mobile no. [protected]
Dated 01.02.2009 to 27.02.09 at
Thanking

This is to inform u that i converted my post paid connection to prepaid in feb.2008, there was some secqurity money deposited against that connection after this conversion that money which is approx Rs.750/-should be refundable.Inspite of regular visit at your local haridwar office, not geting a proper responce
may be this is very shameful for such a big organisation like AIRTEL, becoz one year is such a long time for such a small amount .
Do the needful i[censored] can
my no is [protected]

I want to unsubscribe Jumaan_wap service. I losses my balance daily at Rs.1 from Airtel wap. My mob. No.-[protected] please unsubscribe the service.

fdhgf bgtg m

I am using Airtel wireless Internet for past three months.
I am complain from the for last two and a half month, about my airtel bill, and connection failure but there is no response.
My Airtel No Is: [protected]

Dear darling i am calling on customs care 121 for assistant help but i m get invalid response from airtel care my number is [protected]

Please blocked this mail id [protected]@rediffmail.com because i had been forget my password so please

AirTel and Vodafone are both cheats. They are bombarding customers with stupid calls and scams. I think government should revoke their license and give all their customers to BSNL or bar them from content services and appoint a professional company like TCS to monitor and audit their billing.

AIRTEL Has not provided my IPTV connection even after taking the full payment for the same.
Payment date: 21-Feb-2009
Cheque Realization date: 26th Feb 2009.
Sales person Name: Ali
I have done 2 level above escalation to Mr. Tarun of Airtel
Today: 3rd March 2009. (10 days after making payment).

I still dont have any communication, as to when Airtel is going to install and activate IP TV.

FYI - The sales personnel, and other service personnel are not reachable.

Request you to please help in pushing airtel.

Regards

my cel number [protected] main last 3 months se call kar rahe hu customer care number par but abi tak mere number par phone back up service deactivate nahi hui 30 rupees deducted every month

Sir
I cannot able to Speak Customer Care Representatives. Pls rectify my problem as soon as possible.

Sir i'm an airtel customer the customer care service has been very bad disconnection of calls, rude towards the customers, black mailing the customers by call backing

iam join in your company is as a sales officer.presently iam working callcenters to deal clients is international label.

Sir
Please unsubscribe my yahoo zone.Don't renewed again subscribe my yahoo.Inform me after unsubscribe in sms. my mobile no is [protected]

Sir
Please unsubscribe my yahoo zone.Don't renewed again subscribe my yahoo.Inform me after unsubscribe in sms. my mobile no is [protected]

i used only one time Fusion Lounge, jawa game & downlode one game on my mobile.
but Airtel havecharged me Rs.15 three times week by week.i have lost Rs.45 in three weeks.
i wanna disactivate this subscription.
please help me.
i m in big trouble.
i am receving one messige every week from 64611015. www.igmobi.com
i m using Four Airtel connection in my Family.i would leave Airtel.I[censored] will not help me.
thankyou...i
my mob.No is [protected]

I came to know on 8th of March, 2009 that my prepaid account has been debited with Rs. 80/-, then with Rs. 50/- on 11th of March, 2009 again with Rs. 30/- on 12th March, 2009. I have been complaining since 8th of March, 2009 with the customer care regularly but there has been no response only that every time it is said that the issue will be resolved with 2 or 3 days but nothing has been done till date. Please help
My phone No. is [protected]

i will not submit the bill of no.[protected] .i was using this no.from last 2 and half year.
reason.
1.without asking me they have increased my credit limt up to 11000.
i have complained so many times that please reduce my credit limit upto 2000.but the refused and told it will not happen.
even the have open my isd calls facility withou taking my oermission.
i will go to consumer forum against airtel to fraud with me.
company is giving me threat.i will also complain against bharti air tel limited to court.

sir,
my number is [protected], in this number costumercare not activated

Sir i am the customer of Airtel.There are two telephone instrument which are setteled in Coxsens auto savers Kaushambi Main road Ghaziabad U.P. At this time these two telephone instrument are not working in the proper way so i want to change this telephone instrument .

Your early action in this regard will be highly appreciated.

Dear sir,
Now a days, Response from the airtel prepaid customer care is not at all good they are not valuing customers, they are just putting down the calls when we are asking queries and i think they are not well trained and they took the seat to response to customers this a bloody this is carried over in airtel, . this is a big issue and today i called so many times to customer care they done the same thing . and i thought to book compliant in consumer complaint iam booking this . if they are not suppose to understand the customer needs then why the bloody customer service they are providing and what is the need of that company "AIRTEL" many other services doing the better service compared to airtel. Customer is more important to survice in any buisiness. but the airtel prepaid is recruiting and not providing good services to customers.

Regards
Ashok

Sir,
My Husbund Is a Out of Maharashtra, he is the cell phone is me used but, there is cell phone is
couurpt so my husbund cell no is disconnected & Sent me same a Sim card in dubilcation
Cell No. [protected]

hello i am baljinder singh i am live to jandiala disst s.b.s nager in punjab your massge in resebed in
mobiel no[protected] [protected]@ pls what is the parsisger your drow on my emil-add
THANKS
YOUR FATHFULLY
BALJINDER SINGH
MOBIEL NO .[protected]

please send me the the duplicate bill of may month

MY GIRLE FRIEND NO I KNOW BUT ADRESS I DONT KNOW

We have PRI Lines having numbers 42256200 series. Outgoing calls can not be made. Kindly attend our complaint.

please i need to deactivate the subscription in igmobi.com.please say how to deactivate that servieces please answer my question as soon as possible bcos i have been charged as RS10 Perday please friends all persons who is asking or answering please answer to my question too please friends it would be greate if any one answers this question please friends mo no is, , , , [protected]

I tried to Airtel customer service and they put me on hold for at least 15 minutes. This is a real pathetic state of affairs. Is it because I am on pre paid? Do post paid users get more preference in Airtel? Of course I know the company staff would deny this. But generally is this what other users have experienced, I would love to know.

Hello

I have been using airtel prepaid connection for almost 6 years. I have faced issues but over the years the customer care service has gone really bad.

For the past one month i have been receiving promotional calls from an Aitel Number [protected]. I have reported the issue 4 times, they assured that it will be solved on 27th May 2009. sadly it has not, and i lost my temper when i called them on 28th after i received similar calls, one of the representative Naveen, just cut the call after i said i want to talk to your supervisor. Later i called again and made it a point to speak to Hemanth who is supposed to be the supervisor, i told him about the issue, but in vain, he said it will take another week to resolve.

It frustrating to call the customer care, they hardly know their job, and dont even have the basic decency to handle a call. I have been receiving calls twice a day, i leave my important work and try to reach the phone only to realize that its the same stupid number.

I am waiting to change my service provider once the new rule by the govt comes in where in we can still retain the same number.

landline bill for month of may 2009 no[protected]

I AM SENDING THIS MESSAGE TO U SINCE I AM NOT ABLE TO BROWSE MY WEB. I AM USING A MOTOROLA W230 PHONE(MOTOYUVA W230) PHONE. THIS HANDSET SUPPORTS AIRTEL LIVE, MMS, GPRS. ALSO I HAVEN'T RECEIVED ANY WEB SETTINGS TO ACTIVATE THE GPRS ON MY PHONE.

hi i am geting wrong cals from dis numder so plz do the neat full

Hi i am airtel prepaid user.Everyday, 1 rupee is cut from my balance.I m fed up of all this n now new thing.I get a message that thanks for using airtell wap services.What is this .I dnt even know what airtel wap is.SO I DON’T WANT THIS FACILITY, I REQUEST YOU TO CANCEL THIS SECEAM/ FACILITY URGENTLY.My nos is [protected].

HI I AM AIRTEL POSTPAID CUSTOMER, MY HANDSET LOSS BEFORE 15 DAYS BUT I AM NOT COMPLAIT CUSTOMER CARE I REQESTING PLS STOP MY ANY SERVICE. MY CELL NO. IS [protected].

[protected] ...
what is my address?

i want to do job of customer exicutive.

10+2 with science 60% .
extra konoladge c, c++, dsa, linux

massage not sand

There has been no action taken towards my complents

Satwinder bains of airtel customer care mohali and their collegous are very rude with their customers and does not talk correctly they stopped my special 40 scheme of local and std within 4 days of activation and when i asked them for this complain they gives very type of response please reactivate my scheme within 2, 3 days please
my mobile on is :
[protected]

on 17.10.09 i e recharged my airtel delhi no.[protected] which was at thtat time on roaming, with 60 rs., after which 52 rs. talktime should have been credited to my account, but i recieved no talktime. when i called the delhi customer care, they told me that for diwali, there was a new tariff offer on recharge of 60 rs. when i complained that i hadnt been notified about such an offer through sms or other, i was told my no. was on DND service. i have never subscribed for DND service. and would like to have my money back as i want 52rs. talktime and not any stupid tarrif plan.

Respected sir,

with due regards in want to inform you that the service of the airtel mobile tower is not adequate in our village near khanna. there is no mobile coverage inside the village. there is no airtel network tower inside the radius of 6km form our village. i shall be ibhly obelidged if you look into the matter.

regards
prabhjeet
village kotla ajner, teh: khamano distt fatehgarh sahib-punjab

I m requsting for dectivating FHM Vedio (which i have never used till now) from last 15 days. For this service i have been charged 7 Rs daily . In this way they r robbing me. I m completly out of my mind .what should i do now.should i go to consumer court?

the customer care of airtel is do pathetic,
they are the least bothered about the greviences of the customers.
i am having problems, to send my messages.
i called up in customer care, at 1st the lady cut the call after 1-2 mins, then 2 more persons were told to do sum useless settings and were in a hurry to wrap up the call.
bloody hell, these guys are in so much of maintaining their AHT's , that they dont even care whether the problem is solved or not.

Dear Sir/Madam,
I have Motorola C117 Mobile with Airtel Connection. It 2 Years Subscription Period has end. Please send me the subsidy password of my phone.Sothat i used another SIM in my phone. Its IMEI no is:-[protected]

sir,
i am a airtel retailer.My number is [protected].My airtel sim is missing.i ask my my airtel no to distreputer, but don't give my no.so please action to SIRKALI distreputer.


yours,
R.Balamurugan.
retailer

Dear sir/madam

subject :mnp request not sucesss([protected])


i am idea priveous user now i m go to mnp request to airtel provider my mnp request in airtel is accepted but 2 days my idea number is barred and airtel sim show tower but no incomming and outgoing this is my busniss number and i loss my busniss

note i am calling 198 airtel custmer care my new mnp airtel sim the custmer care officer not responce to me and cut the phone i hardly disturb
now i request to u plz activate this number immediately otherwise i go for new solutinos

name
girish gangwani
[protected]

Very poor service. I recommened not go for AIRTEL DTH as their customer care is hopeless. Not giving proper response. Even I called them 5 to 6 time for reinstallation they never give me positive resposnse. So don't purchase AIRTEL DTH... Ganesh Yadav, Mumbai

I agree with Ganesh Yadav comments

Dear Sir

Further to our complain dt. 07/07/2011 nothing has been happened till date, So please to instruct your Jamshedpur engineer to contact and resolve the problem

Residence Address- 98, Thakurbari Road, Sakchi, Jamshedpur - 831001. Mobile no. +91 [protected]

Regards
P K Sinha
Customer ID – [protected]

Airtel Mobile - Prepaid — Unsolicited messages

Hi,
I've a pre-paid mobile (of lifetime usage) of Airtel with no.:[protected].
1. I've been getting un-wanted SMSs, naughty jokes ,which started first with the message: you will be deducted Rs.10/week for jokes-a-day service, which was never subscribed by me.
2. Initial messages had contained a code for un-subscribing the service, which I promptly used. After
a break of 2 weeks these jokes started appearing again, without the option for unsubscribing.
3. On a particular week-end, another message proclaimed that I have been enrolled for 'audio movies'
broadcast; my immediate replies to that no. (54312), had an audacious prompt :' reply within 5 minutes'.
4. Airtel website gives me only local addresses, where one has to go there and complain.
5. Yesterday too a naughty,filthy joke appeared, without even the no. being sent.
6. I will switchover to another safe operator if this continues for another week.
7. Lifetime subscribers are being taken for a ride by Airtel.

Dear Airtel Customer Service Team,

My name is Khushbu Fuladi, living in Pune from last 2 yrs. I want to lodge a complaint against the Marketing Team of Airtel. Today 29 th Dec 09 at 10 Am I called Customer Care of Airtel by dialing 121, I lodge a complaint regarding sudden deduction in my balance due to subscription of Airtel Radio Service. I never want this subscription, in the sake of my money I called Customer Care Center. I talked with Ms.Ketana, one of the customer care executive, she told me that you dial the subscription number, that's why that scheme was activated, also she gave me request number for that, which is[protected]. But in the message i got my reference request number as [protected]. This shows the Airtel people dont know there work properly. But I never dialed that subscription number, as in i don't need that subscription, I have a proof for that also. These marketing guys deduct money from the customer's balance in sake to show increase in there targets only. But in between the customer's are suffering. We need to call the customer care all the time in between our busy work schedules. This is one of the kind of mental harassment for the customers. The marketing guys dare to do so just because of poor management, nothing else. Hope this will be sorted soon. Looking forward with Airtel.

Thanks,
Khushbu Fuladi
Human Resource Executive.

Airtel — ethic less service

i have been a valid customer for Airtel for the past 4years and i have been paying the bill through ECS (direct debit) no one even ddares to do that with airtel.Though the bills are on higher side i never bothered. Recently Mobile number portability came (MPN) and i heve decided to move to bsnl, and i have applied for the same.All the process got completed and my mobile service changed to bsnl retaining the same number.Every thing was OK,i got a call from Airtel that final amount is not cleared stating that final payment was not debited from my A/C which iwas not aware. I paid the service and cleared the amount on 21 feb-2011 (due date 01-Mar-2011).But that ethic less person sent a message without my intimation to BSNL stating that i have not cleared the final payment ,Knowing that BSNL disconnected my service without intimation.And when i visited the concerned AIRTEL office they have simply denied that everything is clear from their side and they have given clearance.Whereas BSNL office members clearely showed us that they have sent msg on Mar-08, this indicates that AIRTEL is the best ethicless company and the cheating,fraud service provider.And he has done it intentionally with envy.

I totally agree with this. I was told by the customer care executive in a similar case that the company has a basic condition that the plans and offers it is offering are subject to change without prior notice. This means that the company can show a lucrative offer on one day and the next day, say that the offer has expired and not give the benefits to its customers.

Serious actions needs to be taken.

Regards,
Shreya.

Airtel Digital HD DVR — Not able to get the st top box after making full payment

I applied for the Airtel Digitel TV HD + DVR last week. Then I got a call from Vriti Infocomm, Noida giving me details n the product code. Then I made the online payment of Rs. 7750. Now they are telling me that the set top box is still not launched I 'll have to wait more for the product. Now when i call their office they are not receiving my calls. Please help me with the same. I have asked for the refund but I m not getting any response.

Do not buy Airtel dish. Their service is simply pathetic. Life afterwards will be miserable. This company has no ears to listen customer complain. I got their HD connection complimentory with my plasma TV but need to replace with some other connection.

Thanks for the advice buddy.