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Address: Lucknow, Uttar Pradesh

DEAR SIR,
We had an Airtel Connection With 30 PRI Lines. We needed that time(Feb, 2010) to 16 extensions(PRI) and now we need 5 more Airtel extensions(PRI). I spoke to AIRTEL manager about the connections but he was no right answer. We need 5 new extensions lines. But there is no solution to my problem yet. When the connection was promised us when we need you 30 extension lines without any charge. But now he has the promise of what you are saying and make it move at its own cost.We lodge our complained on dt 15/06/2011 with REF. NO. 47681284 to AIRTEL but No action has yet been received. Please bless us to have received a diagnosis of our problem.

Thanks

DHARAMVEER SINGH
MO.-[protected]
LANDLINE[protected]

Aug 13, 2020

Complaint marked as Resolved

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DHARAMVEER SINGH

from Mumbai, Maharashtra

Jun 28, 2011

CONTACT NO.
MO.-[protected]
LANDLINE[protected]

DHARAMVEER SINGH

from Mumbai, Maharashtra

Jul 1, 2011

There is still no solution to the problem. I think this is the worst service given by any service provider.

DHARAMVEER SINGH
STATE BANK OF INDIA
TRANSPORT NAGAR
KANPUR ROAD
LUCKNOW-12
MO.-[protected]
LANDLINE[protected]/300

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Address: Howrah, West Bengal

from the past 6 days my airtel DTH is showing error code B001 ,with signal abnormalities, after complaining at the helpline 12150 , the company sent an engineer who charged me with Rs 100+160, for the service charge and replacing the LNBF respectively, but within hours of the problem started again, and i did the same procedure and complained to the airtel executives , but two days have passed yet no engineer has come from their side as promised. i am clueless as to whom to complain as apart from the regular call centre executives there is no responsible person from the airtel side.

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rishabh91

from Pandua, West Bengal

Jun 25, 2011

Sir,
I am very Sorry and disappointed to see the way you have addressed to my complaint for consumer ID :[protected], Till date the engineer has not visited my home even after complaining thrice with you call center, rather I got a call from your Office inquiring about my complaint which hasn't been resolved, to add to the problem i have received message saying that "my consumer service request no.9394321, 9352146 has been resolve " though unresolved till date. I am paying rs 6 per day for the airtime charges even without viewing any channels. This kind of your attitude shows your unwillingness to resolve consumer grievance and rather just passing the buck.

rishabh91

from Pandua, West Bengal

Jun 27, 2011

Sir,
Today at around 2 p.m your engineer visited my place and though late but resolved my problem to my satisfaction. Thank you for your response.

Regards
Rishabh Choraria

custmer ID: [protected]

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Address: Bangalore, Karnataka

Hi,

Issue : March 1st (456875) complaint for closing airtel broadband the connection a.c no:15281755, connection not closed so far. and continuously getting bill.

March 1st
[protected][protected][protected][protected][protected][protected]
456875 - Connection closing request since am going in vocation for 2 months.

March 7th to 11th and 14th 16
[protected][protected][protected][protected][protected][protected]
- Received call from redemption department, They asked me the reason for closing connection. I told i don't want to pay for not using Internet.
- They told they can move me in to low rental plan for the period, after i can continue on my old plan ( which is high rental)
[protected]. - 300 rs charge waived for two months.

- Back from vocation
[protected][protected][protected][protected][protected]
[protected]/04) - (Cancel request given removed phone model from my home),
[protected] Issue transferred to specialized department(asked for closing connection, They p).

19 May
[protected][protected][protected][protected][protected]
11106879, 11106872 - Plan change given by redemption, if only bill waived i will continue the connection after plan changed.,

May[protected] - last request to air tel from my side for closing connection.
[protected][protected][protected][protected][protected]

Aug 13, 2020

Complaint marked as Resolved

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rajavame

from Bengaluru, Karnataka

Jul 10, 2011

Am seeing something going after escalating nodal & applet level. I will continue connection after the resolved all the issues.

Thanks
.

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Address: Karnataka

Airtel land line and broadband customer continues to be pathetic...

Our land line and broadband connection was activated about 4 weeks ago by Airtel. As we live in an apartment complex, we wanted Airtel to activate the intercom on our land line.

Once the intercom was "activated", we ended up having unintended troubles with the land line and the intercom has also not been working properly. We cannot...

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Address: Himachal Pradesh

Hello Sir,

With great regret I would like to bring to light the poor service and sheer disregard for customer support of your postpaid service in the region.

Context:
I, Amrit Jami joined as HR Manager at P&G Katha Baddi factory applied for a postpaid airtel connection via your agent Mr. Manoj Sharma and received a connection with the contact no +[protected] almost 10 days back.

A week back , I received a call from the customer care verifying the address information. I was on transit and the voice of the agent was not audible. At that point of time I was put up at Hotel Taj at Chandigarh and I said the same. I have been put up at guest house at Katha Village , Baddi, Solan District.

Problem:

1. My connection was disconnected citing address verification failure
2. Proper verification was not done and is completely an irresponsible act on part of the verification agent.
3. Regardless of the continuous calls that I made to the agent, no action was taken .

We provide you with so much business here and this not worthy of being called service and is definitely not expected from the largest service provider of the country.

Expecting some positive intervention in this regard.

Regards,
Amrit Jami

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Address: Ernakulam, Kerala

I am Cdr Jacob. I am using a Airtel Pre-paid connection # [protected] for more than two years. I never used to check the balances and used to top up regularly to ensured it does not fall below Rs 50.

But recently I have noticed the Airtel deducting some amount on their own with out my consent or doing. If the balance is say Rs 100 when you go to sleep, it would be Rs 99 or 98 in the next morning. When you call them up, they will tell that you have subscribed for so n so services etc. It is just a standby phone with only call and SMS features!!

Also, I even the signal was good, the calls used to drop. Hence I have applied for MNP and I have got the porting ID: AL457134. The new service provider has also cautioned me that Airtel may reject your application once or twice on any silly reason.

After week of registration, when I inquired, I was given a SMS stating that UPC code mismatch. I have the photocopy of my application. I am sure there is no error in that. Since I am porting the number, I have 0 balance. Now I am forced to recharge just for one SMS for applying MNP once again.

Airtel Need to be Taken charge for their misdeeds

If required I can be contacted directly on my another Airtel # [protected], which I would be porting shortly from Airtel

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Koottummel

from Bengaluru, Karnataka

Jun 26, 2011

Dear Mr. Rakesh, .. Appreciate your response. Thank you.

My new porting ID is AL223122. Kindly ensure that my fresh request for porting away from Airtel will not be again rejected for any lame reasons.

Regards
Cdr Jacob

Koottummel

from Bengaluru, Karnataka

Jul 5, 2011

Mr. Rakesh, What nonsense is this?

My 3rd porting request (ID: AL223122) has also been rejected by AIRTEL. I think the AIRTEL staff does not permit PORTing from their network and sitting there only to message "Your MNP request has been rejected due to UPC Mismatch".

I am now determined to take this to a meaningful end.

Koottummel

from Bengaluru, Karnataka

Jul 5, 2011

Mr Rakesh, .. Who has told the issue has been resolved? By crediting just Rs 50.00 for all these miseries that Airtel has given me, you expect to silence me?

Why Airtel keep rejecting my MNP request (Prepaid) for no valid reason?

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Address: Ghaziabad, Uttar Pradesh

My account no. is 16478014 and user ID: [protected]_dsl is not working proper
please rarrange the speed of this account

Aug 13, 2020

Complaint marked as Resolved

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mahipal singh4

from Delhi, Delhi

Aug 26, 2011

From: Mahipal Singh <[protected]@yahoo.in>
Subject: Re: Fw: Re: Fwd: alert your comp.
To: [protected]@airtel.in
Date: Sunday, 21 August, 2011, 6:00 AM

Dear Sir,

we are request you followwing email received from [protected]@yahoo.in to [protected]@lifelinedelhi.com Date: Wed, 3 Aug 2011 17:47:56 +0530 (IST this email received from airtel connection to airtel connection. Mails are receiving from 122.177.106.251. And This IP is belongs to ABTS-North-Dynamic-251.106.177.122.airtelbroadband.in. And currently using in 224, OKHLA PHASE III Delhi.

WE ARE REQUEST YOU PLS SEND THE FULL DETAIL WHERE RECEIVED THIS E MAIL, INTERNET NO. & PARTI DETAIL

THANKS

MAHIPAL SINGH
LIFELINE SYSTEMS PVT LTD
F-40 OKHLA IND AREA PHASE -1
NEW DELHI-110020
MOB NO. [protected]

Dear Sir

Mails are receiving from 122.177.106.251. And This IP is belongs to ABTS-North-Dynamic-251.106.177.122.airtelbroadband.in. And currently using in 224, OKHLA PHASE III Delhi.

Regards

apesh

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Address: Bangalore, Karnataka

Hi,

After being a successfull client for airtel ( with # [protected]) for more than 3 and half year, i have moved to an another service provider, because in Airtel there is no one to listen for you, there are responses to your emails and no follow ups from there side, whenever u call them , firstly they will not pick up, (their help line is pathetic) and even if they pick up they dont have either sufficient access or the sufficent knowledge and some of them dnt know how to handle the situation when they dnt know, they will simply cut the call.

I have drop and email to airtel guys, june 13th , i got an reply on 21th june, saying some crap info. but evrey time i will get Acknowledgement Mail, saying blah blah blah!!!!!!

Again i dropped an another email on june 22nd and there is no response to it...they are just simply playing with us, they dont understand how should they treat alleast to their permanent customer, i was with airtel for more than 3.5 years, and hardly came into contact with thei bad services, evry one in my frnds used to tell me, airtel service is not good, but i stick to my decision to stay with airtel, but my friends told me when ever you need some service they will never help you out and beleive there words have come true today!!!!!

and i have moved to another telecom service provider:

and i request you all please dont beleive airtel service, it really really bad!!!!!!

note for airtel guys my new number for any contact is: [protected]

Thanks,
Gaurav

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gaura26

Jun 28, 2011

can i have your contact number so that we can get in touch !!! and solve this issue ASAP...

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Address: Kolar, Karnataka

I want to port from airtel to vodafone, but after me getting the unique porting number and submitting all the documents to Vodafone store, now i get message from airtel saying under "contractual obligation" to stay with airtel.

I wonder how can some force a contract on me to stay with airtel?

The worst part after 5 times me calling to Airtel, none of the customer care executive knows the solution, its like they are forcing me to stay with Airtel. They say please wait for sometime and they never tell how long this 'Sometime' means!

None of the managers with whom i spoke ( I spoke with 2 managers) are able to provide me an satisfying answer at all.

I am never satisfied with Airtel (Money looting company it is), why they have to hold me back and why are they not allowing me to port out of Airtel !!!

I am seriously frustrated to the Core with Airtel, i will make sure none of my family members are with airtel and none of my surrounding friends are with Airtel anymore.

The way they are behaving is Insane and utter !!

If the citizen of this country is not given the freedom to choose the service provider I don't know who has to be blamed here.

I seriously feel like sue Airtel.

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Address: Dehradun, Uttarakhand

I'm a customer of Airtel DTH Service. On[protected] i made a request to Airtel Customer care for relocation of the Airtel DTH from my present location to a new location where i had shifted on[protected] with proper address of both the places. A request id was generated bearing no 9319979 and time slot for deinstallation of the dish was alloted to me at 5.00 pm and was informed by the customer care executive that the service engineer so to say will give me a call half an hour prior to his visit.

Although when i booked the request i was not in the city, but since i was alloted the time at 5.00 pm and my family wanted to establish the connection as soon as possible, i rushed to the destination after a journey of 3 hrs by bus, but failed to found any service personal nor received any call. The day went on. The next day[protected] by 3.30 pm it was the dead line of the request made, i got a call from customer care executive enquiring abt the status of the call whether the request have been resolved. I informed that the request is still pending and i've not received any call from the service personel or centre of Dehradun, Uttaranchal. After the call i received an SMS from Airtel DTH stating "Dear Customer, request no 9319979 for wrong resolution (domino)" -- i couldn't understand the meaning of the SMS. Even on[protected] no response, finally i called customer care and enquired them about my issue but they failed to reply why the job was not done, when i asked for contact person and contact no of the higher authority of Airtel DTH to complain about the issue the cutomer care executive denied to give the no and name, after several calls i was finally forwarded to Mr. Subojit who inroduced himself to be the Sr. Supervisor and heard about the problem. The funniest thing was that even after three days the supervisor asked me that tell me the address from where the deinstallation is to be done and the address of the new location where installation is to be done, when i asked why you need this information again and again he told that the address is not mentioned in the request. This is nothing but simply airtel is cheating their customers by making fake excuses. I would rather like the senior executives or the key executives to hear the recorded conversation of the request id 9319979 on[protected] and every thing will bw crystal clear. I have been harassed by Airtel DTH service, from last three days i am runing from Haridwar to Dehradun to carry on my job as well as get the airtel dth connection relocated but the airtel dth service personel are sleeping they don't bother for their cutomers.

It is really shameful that a so called major brand is providing such a poor, irresponsible service is a capital city like Dehradun. If Airtel is providing such a poor and irresponsible service in capital city Dehradun that we can imagine what a kind of services they might be providing in other remote parts of the country. In short cutomers are being cheated by airtel.

Over and above i want my job to be done now without any service charge as a penalty and compensation from aitrel dth for the harrasment i have to face for relocation of the connection. If required i will move ahead for leagal actions through concerned authorities against airtel dth services for the harassment.

Sanjay Gupta
Cutomer Id - [protected]
Mobile No - [protected]

Aug 13, 2020

Complaint marked as Resolved

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Sanjay Kumar Gupta1

from Rania, Haryana

Jul 1, 2011

Yes the issue has been resolved on[protected]. Thank you for your action on the above complaint.

I would like to bring to your notice that the complain for relocation was made on[protected] and finally on[protected] the request was completed. My airtel dth account is has been charged for this non utilisation of service periods. Therefore i request you to refund the burn rate of my plan in my account Since[protected] till[protected].

Sanjay Gupta
Cutomer Id - [protected]
Mobile No - [protected]

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Address: Patiala, Punjab

My name is Arush Nagpal and my number is [protected].I recently bought a new nokia X2-01 qwerty phone with the airtel offer that I would be entitled to use 100 mb gprs on my mobile for free that would be credited every month till 12 months but I am very upset that I was betrayed.For one month there were no extra charges but after 29 days on 20 June 2011, my balance was reduced by Rs.100.For 2 days I was unable to contact airtel on their customer care no. 198.When I chose the option to make a complaint about balance deduction,the call was disconnected.When I got to the customer care executive,I was told that I was using internet from airtel liveand not mobile office due to which I was charged at the rate 30ps/20kb.The fact is that I had myself contacted customer care to send me the internet settings which I failed to receive when the offer was started. Now when I told the executive to send me the correct settings he told me he couldn't and told me to send a message MO to 54321.I didnt receive the settings even after sending the message.Please help me as soon as possible otherwise I would lose a further 100 rs.in the next few days.

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LEENA YESHIAH

from Bengaluru, Karnataka

Dec 10, 2011

Airtel Nokia — Deduction from Balance

Dear Sir/ Madam,

my previous balance our 692.49 again it has been disturbed from Airtel Office. Rs.2.60 has got deducted from my currency. Now my present phone balance is 689.89. Inspite of several online complaints still my currency in phone is being disturbed.

Leena,
[protected]

LEENA YESHIAH

from Bengaluru, Karnataka

Dec 10, 2011

Dear Sir/ Madam,

my nother Airtel Sim having No.[protected] same process going on previous balance was 772.19 without my knowledge deductions has been done and now balance showing is 765.19. DO NOT DISTURB was added to both the sim number. Hope your good office will do the needful.

Leena
[protected]

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Address: Bangalore, Karnataka

This is Suresh from Siemens, Bangalore want to bring undesirable event to the notice.

In total I possess 3 Airtel corporate mobile connections for several years for official, business and personal purpose.

All of a sudden the number which I use for external communication (Business, etc) is converted from corporate postpaid to pre-paid without my knowledge and from past 4-5 days there is no incoming or outgoing facility. All of a sudden started getting "Your service is barred as you don't have enough balance" when tried to call.

Finally I called up customer care on 20th Jun 2011 and found out a strange answer that, I personally made a Request on 18th June 2011 in some Airtel outlet to change the plan (from post-paid corporate to Pre-paid). After long discussion the support team claims that it is a mistake from their side and now in order to bring back to the previous state again I need to visit some Airtel vendor. Does it make any sense? Should I runaround for all the nonsense to correct the mistake that someone has done.

Yet again I patiently waited for 2 more days and sent an email to [protected]@airtel.in and [protected]@in.airtel.com explaining the problem. I got an acknowledgement on 21st that the issue would be resolved in 24hrs, but it is more than 48 hours and didnâ€™t get any further response.

Yet again I spoke to CSR and floor Manager of Airtel on 23rd and the latest answer is to wait until Monday. Iâ€™m really fed up with the response from one amongst Indiaâ€™s top mobile service provider.

Is there anybody in Airtel who can take some responsibility to really check and rectify the issue at the earliest?

Aug 13, 2020

Complaint marked as Resolved

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drsureshgaur

from Pune, Maharashtra

Bharti Airtel — change of prepaid to postpaid plan

in spite of somany requests and waisting money on talking to local officials they are not changing my prepaid plan to post plan. They say it will be done only after three months.Butwhy?
I have depositsed all address, photo identityand check.

Jomy

from Delhi, Delhi

These are all real and Airtel is trying to make the public fool.

Suresh_1979

from Bengaluru, Karnataka

Jun 27, 2011

A reply is sent on 27th Jun 2011 to Airtelpresence with all required information (address, alternate number for communication, etc) hope to see some Presence from Aitel??

Suresh_1979

from Bengaluru, Karnataka

Jun 29, 2011

Hi Rakesh,

Nothing is resolved, it is more than 10 days I’m waiting for some solution. Every alternate day I'm calling Airtel and checking the status and each time I get different irresponsible, sick response.

And Finally this is what I received to my personal ID;

On Wed, Jun 29, 2011 at 10:29 AM, <[protected]@in.airtel.com> wrote:
Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd

[protected]@in.airtel.com <mailto:[protected]@in.airtel.com>

Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.

<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: West Delhi, Delhi

Dear Sir,

I am very old customer of airtel (Saurav Sharma), my landline no : [protected], but in last few weeks the service I am gettting is awful, I am feeling shame to say that "I have airtel connection".

I start from beginning, On 6 June 20011, I receive a call from airtel executive (Ankit) who tried to offer me Airtel 999 broadband plan, I like the offer and told him to start this plan immediately but he replied that this plan will be effected in your next billing cycle.

I told the guy that I need this plan immediately so give me some time to think but on 11 June 2011, I offically made a request to airtel that I need this plan in my next billing cycle which start from 17 June 2011.

Afterthat I call several times to airtel to confirm that my plan will be migrated on 17 June and everyone told me that "yes your request under processing and will be activate on 17 June" (you can verify call recording details if don't trust me) Even on 17 June 2011, I called again then one of lady airtel executive said that "Sir, I had activated your plan, please turn off your modem and switch on back after 5 min, you can use your migrated plan." That Sucks to me again.

I think if airtel not able to fullfill their commitment & their employees giving false statement then airtel should not be in this business.

This is not the end, I am still hoping, so i called again on 18 june 2011 and launch a complaint "47789304", where airtel executive told me sir, "this is a probmen at our end and will be fix in 24- 48 hours, so i have to wait till tuesday,

Now,21 June 2011 when i called airtel, i got a ridiculous answer from airtel executive that "due to technical reason my plan was not updated, so they will activate my plan in next billing cycle which starts from 17 July"

Could you please help me to know that what action should i take against airtel or any person who is responsible for this delay.

Regards
Saurav Sharma
[protected]

Regards
Saurav Sharma

Aug 13, 2020

Complaint marked as Resolved

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nazarbhatto

Jun 25, 2011

Dear Airtel Customer Team,

What a great response I am getting from airtel, that now airtel made up a request on behalf of me to Cancel my airtel number [protected] becuase I launch a complaint in consumer complaint forum.

So, in another way Airtel giving message to all customers that if you had a problem then bear it otherwise get out.

See below mail send by Airtel team for cancellation of my number and just to prove my point i attaching my 22-06-11 mail also .
[protected][protected][protected][protected][protected][protected][protected]
Ref: Email dated[protected], regarding cancellation of airtel number [protected] due to the reason plan not changed.

Thank you for writing to airtel and the opportunity to assist you.

We are truly disappointed to learn that you have decided to surrender your airtel number. You have been our esteemed customer and we would want you to be a continued member of the airtel family. We would be happy to address any of your concerns regarding this connection.

We would like to inform that your request has been registered with us with the reference number 1522196 and the same will be addressed by 7 days.

Currently, there is an outstanding of Rs. 890/- in your account as per invoice dated[protected]. The final bill will be generated on[protected].

Please be informed that as per process, the rental and services (outgoing and incoming) will be barred for the above mentioned connection end of 7th day from the cancellation request date.

The security deposit (if any) will be automatically adjusted towards outstanding balance on the account or refunded through cheque within 45 days from the date of permanent disconnection.

We value your association with us and hope that we get a chance to serve you again in future.

warm regards
Santosh Gani
customer care executive
bharti airtel limited
[protected][protected]
22-6-11 mail
[protected][protected][protected]
[protected]Original Message[protected]
From: ssharma.[protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 22/06/2011 07:10:35 PM
Subject: Re: REQUESTED FOR 999 AIRTEL PLAN :: EVERTIME FALSE STATEMENT GIVEN BY AIRTEL EXECUTIVES [|BAL|Qrc4529183|]

Hi,
Are you guys out of your mind or you didn't try to understand the problem of
customer.
You guys not seen my below request.
I have request for this plan Airtel - DSL Combo Surf 749 (Day (512 kbps/256
Kbps) to Airtel - Max 10 GB (2Mbps/256Kbps) UL Combo Plan on 11 June 2011,
Before my billing cycle which 17 June 2011.
That time you guys assure me that new plan will be effect from new billing
cycle which start from 17 June 2011, now you saying that it will be effected
from 17 July 2011.
I can't wait till that time, so give a reason why this was not done on 17th
June 2011 and who is responsible for that, otherwise I have to get these answer
from your higher authorities or take some legal action.
This was not my fault, if you can't upgrade my plan (Requestd for : Airtel -
Max 10 GB (2Mbps/256Kbps) UL Combo Plan) immediately then I don't want this
plan any more, I'll not pay any single penni if this plan update on 17 July
2011.
You guys not leave any choose for me to disconnect my airtel connection.
***********************************Shame on you guys, in another words Airtel,
if you can't satisfy you customer****************************************
Regards
Saurav Sharma

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Address: Kollam, Kerala

I buy a airtel 3G net setter two weeks before.They said they provide speed of 3.2 MB downloading speed.but i don't get speed of about 10 Kb.I'm not able to use the net.so much time taken to load even Google home page.Please solve the issue this problem as soon as possible.we didn't get this free.we pay money for buying this.why they behave like this to there customer

Aug 13, 2020

Complaint marked as Resolved

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manivas

from Chennai, Tamil Nadu

Jun 23, 2011

Even though u bought a 3G netsetter.
It is connected to 2G network (in above figure connection is shown as EDGE). So, the max theoretical limit is 384 kilo bits ps / 48 Kilo Bytes ps

Change the network to 3G mode (WCDMA/HSPA 2100 MHz)

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Address: Pune, Maharashtra

Hello,
This is Sandeep Kunjir, from Pune. Had intalled Airtel Digital TV HD DTH connection in August 2010. My customer ID is [protected]. The Set Top Box went dead on 12th of June 2011 and no further signals were received. When complained the Engineer Came and was told the Set Top box would be replaced with 2/3 days. Its 12 days now and still I am getting answers that I will have to wait for 3/4 days more as HD boxes are not available.
Also I would like to know that will these days which were passed without connection will be added to my expiry date???
Or is this the case, since I have already paid a years subscription in Advance, (subscription expires in May 2012) so nobody cares from your side.

Please Look into the matter

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drajendran

from Mumbai, Maharashtra

Airtel DTH — DISAPPOINTING CUSTOMER CARE from AIRTEL DTH

This is Rajendran, an existing AIRTEL digital TV customer for the last one year. I have registered for HD upgrade in the AIRTEL WEB page in the last week of July-2010. An Airtel person with name Kiren Kotkar called me and then clarified the details and advised me to pay Rs.2265/ as the charge for the upgrade. I have paid the same through IVRS. The person then informed me that the airtel person will visit my residence in 48 hours and install the HD compatible set top box. Even after three days passage no one ever called me up. Then I have started contacting the customer care thro No[protected] & 12148 almost three times a day. Every time the customer care person will deliberate with the back end person and inform me that the airtel person will call me up in 2 hours and the set box will be installed today. That 'to day' has never materialized so far. I have repeatedly contacted the customer care almost more than fifty times. Every time, I will keep explain the story and get the same reply with added apologetic words for the delay. This is repeating even today. The biggest advantage for the customer care person and the gravest disadvantage for the customer is that the same person will not be talking to you again. Hence a simple apologetic word is sufficient for them. This is how the customer care is being taken care by the big corporates also. No customer care person need to face the customer again. I even got the cell no. of an higher lever airtel executive and could communicate with him yesterday(after many days of repeated attempts and listening to the same voice informing me that the cell phone is kept switched off) . He was serious enough to look into the problem and finally intimated me that the job will be done today(i.e. yesterday the 17th Aug.2010). But even today my disappointment continues. They may have many problems of including non availability of the instrument etc. But at least the local person who has to implement the same can have the courtesy of calling the customer and inform him the status and the probable date of installation. Neither they are bothered to inform nor the customer care persons give the local area contact no.(This is their policy as informed by them.). And today when I tried to contact that higher level executive, the same answer repeats â€œSorry the cell phone you are trying to contact is switched off. Kindly try laterâ€.
So we keep talking to the personnel sitting in the customer care center and giving promises every day and we keep listening to them as a matter of fun. I do not know whether the instrument will be installed at all? Are they serious about the customer care at all? Only the time will answer.

sanjay.kverma

from Hyderabad, Telangana

Apr 1, 2011

Airtel service is damn bad and . Their customer service is pathetic and service centre never answer to phone. My registered mobile number is [protected] and I'm trying to get my problem resolved but nobody is bother to look into. I have put many mails to Nodaldl and airtelDTH but no outcome.

Regards
Sanjay Verma [protected]

madhu_mb

from Bengaluru, Karnataka

Apr 7, 2011

Airtel DTH — Disappointing service and customer care

Customer ID : [protected]
I have an airtel DTH HD (updgraded from normal one) i tried subscribing a new HD channel for last 3 weeks, and its still not subscribed. i complaint, few person called me, still not resolved, few days back the substandard remote stopped working, and the worse the STB showed a message to reboot and when i restarted it's stuck at 'first installation process' . I've been complaining this about last 4 days (today is 4th day), today when i called up customer care, one guy said 'ya,'ya' to all the details i told(i've been repeating this since last 4 days) and disconnected the call. They keep giving me a same number to call up engineer and the engineer keep telling that they don't cover my area. They also give a time everytime i call up. This really disappointing from a company like airtel for which i always had good impression of their services. I'm trying my best not to use false language because they really are testing my patience.
right now i feel like screaming and shouting if i get one of the senior official in front of me.

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Address: Rajasthan

Sir, Please arrange to unsubscribe me to yahoo zone

thanks

Aug 13, 2020

Complaint marked as Resolved

View replies

samshi anand

from Mysore, Karnataka

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

samshi anand

from Mysore, Karnataka

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

Gitesh Chanwal

My no. is [protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.
thanking you

Kundan Kumar Patwa

from Bengaluru, Karnataka

AirTel — Unsubscribe the yahoo zone

My number is [protected] .I want to unsubscribe from Yahoo Zone. I have complained to the customer care about this.The matter is not getting solved.Every month it deduct some money from my account.Please deactivate the service.Thank you.

Priya Rubha

from Bengaluru, Karnataka

My number is [protected] ...yahoo zone has been subscribed to my no., so i like to unsubscribe yahoo zone as soon as possible...
thanking you

Denny

from Ernakulam, Kerala

Just sms YUNSUB to 58243. Yahoo zone will be unsubscribed in few minutes.

Its just a business trick that they have shadowed easy way to unsubscribe... end up loosing money & then call customer care...

RIPDAMAN SINGH

from Mumbai, Maharashtra

my no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the first month i subscribed, but the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please please unsubscribe me once for all. Rgds, r.s.butalia.

Rohit Shrivastava

from Khammam, Telangana

Airtel-Mobile SIM — To unsubscribe Yahoo Zone

I wish to unsubscribe from Yahoo zone.Asum of Rs. 10/-is deducted from my Airtel Prepaid .My mobile No. is [protected].

greena mathew

free chat service — unsubscribe from yahoo!zone

dear sir, my phone number is [protected] . i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do smething and unsuscribe it fast as soon as possible.

suleman mansoori

from Mumbai, Maharashtra

gautam sarmah

from Delhi, Delhi

my no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the 2 month ago, but why it is not cancelling i dont know, the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please please unsubscribe me once for all. Rgds

H.AHMED

from Bellampalli, Telangana

Yahoo Zone — CHARGING FOR SUBSCRIPTION WITHOUT OPTION

I AM A SUBSCRIBER OF AIR TEL PREPAID WITH NUMBER [protected], IWAS CHARGED FOR RS 10 ON AIRTELIVR WITHOUTMY SUBSCRIPTIONALSO FOR CRICKET IAM NOT ABLE TO BROSE HTTP://203.199.114183/YZU, PLEASE DELET THEUNWANTED SERVICE AND REPAY THE AMOUNTS WHICH ARE DEDACTED FROM MY BLANCE--AHMED

kanchan israni

from Jabalpur, Madhya Pradesh

dear sir, my phone number is [protected]. i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do smething and unsuscribe it fast as soon as possible.

Pooja Sinha

from Mumbai, Maharashtra

my no.is [protected] I want to unsubscribe from yahoo zone as soon as possible... It unnecessarily charges me Rs. 30/- per month. Pls process it at the earliest
thanking you

Raju N.L.

from Bengaluru, Karnataka

my no.is [protected] I want to unsubscribe from yahoo zone as soon as possible... It unnecessarily charges me Rs. 30/- per month. Pls process it at the earliest...
thanking you

bikash

from Ranchi, Jharkhand

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

pratap kumar singh

from Allahabad, Uttar Pradesh

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...

VISHNU KUMAR SOMANI

from Darwha, Maharashtra

sir
my mobile number is [protected].i want to unsubscribe yahoo zone immmedietely..kndly help me to do so

anup Roy

from Delhi, Delhi

My no. is[protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.
thanking you

pemu hishey dukpa

from Bengaluru, Karnataka

my no is [protected] and i would like to unsubscribe yahoozone as soon as possible...its not worth 30 rs a month..

Shagun Chaudhary

from Ahmedabad, Gujarat

Nokia Airtel Phone — Unsubscribe from yahoo zone

Please unsubscribe me from yahoo zone..i dont use this service still i am being charged for it...and there is no method specified as to how to unsubscribe..my no is: [protected]...respond asap!!!

arup ranjan satapathy

from Bhubaneshwar, Odisha

i want to un subscribe my yahoo zone but i am not having GPRS connection activated now so if you kindly help me to dis connect it then i will be obliged
my number is [protected]

upkar singh

from Delhi, Delhi

please deactivate my yzone alerts on mobile no [protected]

K Prakash Rao

from Kolkata, West Bengal

My no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the first month i subscribed, but the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please unsubscribe me once for all.

Rgds

K Prakash Rao

soundara

from Pune, Maharashtra

pawan saini

from Sandur, Karnataka

dijith dinendran

from Angamali, Kerala

My mobile airtel prepaid phone no. is [protected]. I wish to unsubscribe the Yahoo! zone service so please do help me

Sajeev

from Hyderabad, Telangana

dear sir
today I got an sms which states"dear user, yoursubscription to yahooi zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 message centre =[protected].
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]
thank u
sajeev

rumamaheshwari

from Lucknow, Uttar Pradesh

i want to unsuscribe yahoo zone from my phone as soon as possible

rumamaheshwari

from Lucknow, Uttar Pradesh

my no is [protected] i want unsubscribed yahoo! zone from my phone ASAP

Utpal Kumar Nath

from Gurgaon, Haryana

Dear Sir,

My no. is[protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.

Kailas Borole

from Delhi, Delhi

my phone number is [protected] on which I want to unsuscribe from yahoo zone, which was subscribed while checking the messages, I would like that services to unsuscribeas soon as possible.

It is unfortunate that there is no way to unsunscribe the service as easily as it should be from mobile itself.

PATEL UNNATI

i want to unsubscribe from yahoo zone my airtel mobile no. is [protected].
so plz i request you to unsubscribe me as soon as possible.

Amitava Pani

from Bhubaneshwar, Odisha

please unsubscribe airtellive yahoo zone my no. is [protected]

B.L.SHARMA

from Chandigarh, Chandigarh

kailash chandra tiwari

from Coimbatore, Tamil Nadu

my mob no is [protected] i want to unsubscribe yahoo!zone from my mobile .pl do the needful as early as possible

kailash chandra tiwari

from Coimbatore, Tamil Nadu

my mobile no is [protected] i want to unsubscribe yahoo!zone service from my mobile.pl do the needful as early as possible.thanking you.

Rakesh Kaul

from Mumbai, Maharashtra

Yahoo Zone — Yahoo Zone Subscription

I do not want this subscription of Rs 10 per month which is waste of time. Disturbing fact is that the web link provided in the advance notification for cancellation of this subscription does not work and the subscription keeps renewing itself. Please stop this immidiately.

Rakesh Kaul
Mobilr No. [protected]

vikash kumar roy

from Delhi, Delhi

Airtel — Unsubscrive yahoo!zoon

yahoo!zoon Subscripction is Unsubscrive on my mobile number.
My mobile number is [protected]
please give me Unsubscripation message on my number

Sulaiman

from Hyderabad, Telangana

I[censored] R GETTING ANY MSGES WHICH DECUCTING THE 10/-RS PER DAY.
jst get in contact with 121 airtel customer care.tel thm ur complain in detail and tel thm to deactivate it.
If thy deactivated u wil get the msges on ur mobile '' successfuly deactivated''.
I kindly request u all to not to visit any private websites like MOZOOK etc.

Complainant9596564

from Adampur, Punjab

I have postpaid Airtel connection no. [protected]. My cell does not conform to yahoo zone.Please unsubscribe my yahoo zone. thanks

Saravanan TRB

from Chandigarh, Chandigarh

my mobile no is [protected]. I got a surprise, am having only pre-paid connection. However, suddenly there has been debit of Rs.30/= towards friends chat.

Pls. unsubcribe immediately.

Saravanan TRB

from Chandigarh, Chandigarh

My no. is [protected] and despite cancelling friend chat zone, i have unsubscribed since the first month i subscribed very long back, but the service keeps reminding me month after " you have been automatically subscribed and you will be charged Rs.30/- for the services"
Now, please unsubscribe me once for all. again my connection is pre-paid. This is something cheating to the customer taking money.

manish

from Jalandhar, Punjab

I want to unsubscribe from yahoo zone my airtel mobile no. is [protected]
so plz i request you to unsubscribe me as soon as possible.

jigmey tsewang

from Ambad, Maharashtra

please give me Unsubscripation message on my number [protected]

pawan saini

from Sandur, Karnataka

AirTel — unsecribe yahoo zone

please deactivate yahoo zone on my mobile [ [protected] ]. This services distructed Rs.30/- per month of my balace.please deactiveactive this services.thanking you.

Vinod Ellikkal

from Adur, Kerala

my Number is [protected] and in my connection with airtel, yahoo zone has been subscribed, and every month 30 Rs is Charged, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

Surve Shubhada

from Nashik, Maharashtra

dear sir, my phone number is [protected] . i wish 2 unsubscribe from yahoo!zone, it will be renewed in 2day before that please unsubscribe it fast as soon as possible.
Thank u...

simon savio fernandes

from Mumbai, Maharashtra

My no. is [protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.

Sanjeev Jindal

from Ambad, Maharashtra

sir
You are requested to kindly unsubscribe / deactivate from yahoo!zone my mobile no.: [protected], at the earliest.
Thanks
Sanjeev Jindal

Suresh Panda

from Mumbai, Maharashtra

AirTel — unscribe me from yahoo zone

Dear Sir,
I am a prepaid customer of Airtel.Before six month back i recharge my account for an amount of Rs.299 to access GPRS but i am not able to access the same in the next month i also recharge the same to access it but there is same thing. After several request and after depositing the 3 rd month amount i got the setting and access internet.in this connection i would say that Bharti Airtel is extracting mony from its customers.In the fourth month I will pay Rs. 2000/- for acessing internet and after that i disconnect that GPRS sevice from my phone and stop recharging for GPRS.After that in every 15 days i have got one masage from airtel that your subsciption for yahoo Zone will be renewed with in 2 days.You will be charged Rs.10 /- for this sevice. I will pay for such a service that i never use . The customer care service 121 of air tel never receive any complain from its customers what i tried for several times. My Mobile No is [protected]

Rushikesh Patharkar

from Mumbai, Maharashtra

dear sir, my phone number is [protected] . i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do the needful as early as possible to unsuscribe it fast.
Thank you,

Rushikesh

Eric Martelly

from Surat, Gujarat

My number is +91 [protected] with Airtel. I decided to try Yahoo Zone: SUBSCRIBING is easy: UNSUBSCRIBING is literally IMPOSSIBLE. I am on vacation in Europe, I get charged. I tried to access the URL Yahoo gives for UNSUBSCRIBING; of course, it does not work ( the message is: No access, Contact operator)
Can someone explain how to get Yahoo's hands out of my pocket?
Thanks!
Eric Martelly

Mohammad Azam

from Kolkata, West Bengal

Yahoo is making tons of money due to forced subscription of Yahoo Zone, it charges Rs10/- per week, and the link for un -subscription don't work . Is this how multinationals make money .

givaraj

from Bengaluru, Karnataka

Dear sir,
today I got an sms which states"dear user, yoursubscription to yahoo zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 =
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]

givaraj

from Bengaluru, Karnataka

givaraj

from Bengaluru, Karnataka

Amit Mathur

from Delhi, Delhi

Send a message YUNSUB to 58243. This message will charge Rs 3.00, you got a confirmation message and in four hours this service will discontinue. Hope it works. Good Bye.

Irshad Ahmed

from Bengaluru, Karnataka

My no is [protected]. Please unsubscribe from yahoo zone services.

ANIL KAMBOJ

from Panipat, Haryana

AirTel — YAHOO ZONE UNSUBSCRIBE

Dea Sir,
I want to unsubscribe yahoo zone from my airtel no[protected]. Reapetd complaint made to airtel req no:[protected] on 05/01/2009 still getting yzone every week. I.P address given by yahoo to unsubcsribe i.e. http://203.199.114.183/yzu.wml its doesn't work on the mobile.
So, please help to get unsubscribe from my mobile no.[protected]

Regards

ANIL KAMBOJ

sumit kumar

from Anand, Gujarat

dear sir,
i have airtel postpaid connection mob no [protected], i recived a text massege about renewed of the subscription to yahoo!zone.i want to unsubscribe this service.so please take immedate action in this matter.i shall be thank to you for this..

pon thomson

from Sholinghur, Tamil Nadu

my mob no is [protected], i want to unsubscribe yahoo!zone from my mobile .pl do the needful as early as possible

pravat ranjan das

from Pune, Maharashtra

I do not want this subscription of Rs 10 per month which is waste of time & money . most embarasing fact is that the web link provided in the advance notification for cancellation of this subscription does not work and the subscription keeps renewing itself. Please stop this with immediate effect.
My Mobile No:[protected]

G.Srinivasa Rao

from Delhi, Delhi

I had three times requested airtel service center to deactivate this yahoo zone service on my [protected] no. as i do not have airtel wap connection, but sill they are charging 30/- per month for yahoo zone.

phani kumari

from Bengaluru, Karnataka

AirTel — unsubsrcibe yahoo zone

Hello, My mobile number [protected] .yahoo zone has been activated . I am unable to unscribe with the address given. So pl. unsunscribe.
thank you
phani

rajeev baluni

from Dehra Dun, Uttarakhand

Yahoo Zone — subscription to yahoo zone

Dear sir
Every week a receive a message "dear user.your subscription to yahoo zaone has been renewed for 7 day.you have been charged rs 10 for 7 days .to unsubscribe click here.http://203.199.114.183/yzu.wml"but when i click there nothing could happen. please help to to unsubscribe to yahoo zone.my number is [protected](AIRTEL)

pravat ranjan das

from Pune, Maharashtra

Yahoo Zone — Unsubscribe at the earliest

This is my 10th complaint to you people & your Yahoo Zone SMS.Please stop sending SMS saying Thank you ----so & so--.
Unsubscribe the Yahoo zone with immediate effect.

Mobile no:[protected]

raghupalreddy

from Hyderabad, Telangana

this is my mobil no [protected], i have active my yahoo!zone but i'm not have gprs connecting. so plz disconnect my yahoo zone.plz quickly

Dama

Yahoo.com — Unsubscribe me from yahoo zone

Sir, every week i received sms in my mobile number that you are renewed for yahoo zone and you are charged Rs 10.I do not want to access the service.please take necessary action against it.my number is [protected].thanks for advance.

biddappa

from Bengaluru, Karnataka

to unsubscribe to yahoo zone use YUNSUB to 58243

Jayachandran P

from Bengaluru, Karnataka

My number is [protected]. I want to unsubscribe from Yahoo Zone. Every month it deduct some money from my account.Please deactivate the service.Thank you.

Amol A Mane

from Mumbai, Maharashtra

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

navin kumar

from Pune, Maharashtra

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

NAVEEN TIWARI

from Gurgaon, Haryana

MY MOBILE NUMBER IS [protected], I WANT TO UNSUBSCRIBE FOR YAHOO ZONE
THANKS
NAVEEN TIWARI

AARATI PANDIT

from Mumbai, Maharashtra

Please unsunscribe yahoo zone from no [protected] as i don't use this and getting chared

Zodinsangi

from Kolkata, West Bengal

My number is [protected].I want to unsubscribe from Yahoo Zone. Every month it deducts some money from my airtel account without any information. Please deactivate the service from immidiate effects.Thank you...

mohd A Patel

from Pune, Maharashtra

please unsubscribe yahoo zone from my airtel no. [protected]

ashutosh bhoi

from Bengaluru, Karnataka

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

Manojkumar D

from New Delhi, Delhi

i want to unsubscribe/deactivate from yahoo zone...my mobile number is [protected]...so please solve it as soon as possible...

Mandeep Gupta

from Delhi, Delhi

dear sir, my mobile # is [protected] . i wish to unsubscribe this # from yahoo zone . It always shows in yahoo messenger that i m mobile when ever i sign out from messenger. Please unsubscribe this # from yahoo messenger i want to keep signout completely when i m not using yahoo messenger

pragya sharma

from Melur, Tamil Nadu

Airtel Mobile — unsunscribe yahoo zone

Sir, i have airtel connection in my samsung model of cell.Whenever their is a situation of paying bill(e-bill), i receive a msg regardin you have been renewed for YAHOO ZONE..you will be charged rs.30.however i have not subscribed 2 any of such services.i want to unsubscribe this.i have also sent msg to dat particular no.but it sends.YOU ARE NOT SUBSCRIBED TO ANY OF THIS SERVICES..kindly help me unsubscribe YAHOO ZONE.for the no.[protected].

thank you.

AFTAB BIN HASSAN

from Patna, Bihar

Airtel mobile prepaid lifetime — yahoo zone

Dear Sir
I have told yahoo zone to unsubscribe yahoo zone on my mobile no. ( Airtel sim ) [protected]. I met with the authorized dealer in my area for the same purpose many times. All times he said he has told to unsubscribe yahoo zone, but invain. It is more than 2 months i have been trying, I filled the form of yahoo zone to unsubscribe but it too did not work. And Yahoo zone is charging Rs. 10 each week.
Kindly help me to put this complain before some authorized person of Airtel and Yahoo zone so that I can get Yahoo zone unsubscribed on my mobile. Thank you

Rinchin Mehta

from Delhi, Delhi

AirTel — unsubscribe to yahoo zone

respected sir/madam,

plz unsubscribe to yahoo zone immediately. my mobile no is [protected]

usha

from Gurgaon, Haryana

my phone number is [protected] on which I want to unsuscribe from yahoo zone, which was subscribed while checking the messages, I would like that services to unsuscribeas soon as possible.

Ashutosh Saxena

from Gurgaon, Haryana

I want to unsubscribe Yahoo Zone. My phone is [protected].

usha

from Gurgaon, Haryana

hi you can unsubscribe this by sending a sms to 58243 mentioning YUNSUB. it works.
i also get unsubscribed after paying a lot of 10 rs charges.

S.Murugesh

from Chennai, Tamil Nadu

yahoo zone have been subscribed to my mobile no, so kindly unsubscribe yahoo zone from my mobile no - [protected].

pawan

from Delhi, Delhi

METHOD O[censored]NSUBSCRIBE YAHOO ZONE IS VERY SIMPLE.
SMS UNSUB AND SEND ON 58243.
TAKE CARE I HOPE YOU A JOY FULL LIFE.
THANKS

pawan

from Delhi, Delhi

to unsubscribe yahoo zone please SMS UNSUB and send to 58243.

Raghava kotekar

from Bengaluru, Karnataka

my no is [protected] i want unsubscribed yahoo! zone from my phone ASAP

K.V.Ramana Murthy

from Visakhapatnam, Andhra Pradesh

Please disconnect Yahoo zone as early as possile

saroj kumar bhuyan

from Delhi, Delhi

unsubscribe to yahoo zone
respected sir/madam,

plz unsubscribe to yahoo zone immediately. my mobile no is [protected]
i complaint 2 times, but no unscribed my yahoo zone
please unsubscribe urgently

arman

from Delhi, Delhi

My number is [protected] ...yahoo zone has been subscribed to my no., so i like to unsubscribe yahoo zone as soon as possible...

arman

from Delhi, Delhi

My no. is [protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.

santosh kumar

from Delhi, Delhi

plz unsubscribe soon my yahoo zone account & my no is [protected]
Regard
Santosh kr

Raghava kotekar

from Bengaluru, Karnataka

AirTel — Send SMS to unsubscribe from Yahoo Zone!

Finally i got unsubscribed from the Yahoo Zone! service. The WAP link provided from Airtel won't open at all. So i called up Customer care, and i have got this SMS format to unsubscribe from the service

Send this SMS "YUNSUB" to 58243 and the SMS charges 3/- per SMS

Raghava kotekar

from Bengaluru, Karnataka

Finally i got unsubscribed from the Yahoo Zone! service

Send this SMS "YUNSUB" to 58243 and the SMS charges 3/-

Jwnwm Narzary

from Guwahati, Assam

unsubscribe yahoo zone
as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

G.Srinivasa Rao

from Delhi, Delhi

sir, please unsubcribe yahoo zone for my mobile [protected]- G S Rao

Keshab Chandra Goswami

I had subscribed to yahoo zone. Now I want to unsubscribe and no options are available. AirTel call centre is not helping. Please help me to unsubscribe. Keshab

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287 Comments

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Address: Panch Mahals, Gujarat

Close my sim without notice and blocked the balance of 500 rs now refusing to giving my balance too i have that no since 9 years now Airtel have become chor scammers ....... i have moved my all no to other network please be aware they customer suppot is waste spoke that do whatever u want we want give u money back ...

PLEASE BEWARE .... DOnt Take Airtel service unless you are ready for scamms

My cell - [protected]

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coolramiz

from godhra, Gujarat

Jun 24, 2011

whatever the was bad reponse from the airtel office u cant eat up money like that

coolramiz

from godhra, Gujarat

Jun 27, 2011

call me on [protected] this is pure cheating and scamming people balance ... Fraud airtel

coolramiz

from godhra, Gujarat

Jun 27, 2011

please contact me in morning time

coolramiz

from godhra, Gujarat

Jun 29, 2011

Not resolved i call customer care they told do whatever u want nothing can be happen

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Address: Rangareddy, Andhra Pradesh

Dear Sir,

May month Bill details:

Account Number: [protected]
Bill Numberâ€™s: [protected]
Bill Date: 21-May-2011
Bill Period: 20/04/11 - 19/05/11

June month bill details:
Account Number: [protected]
Bill Number: [protected]

Bill Date: 21-Jun-2011
Bill Period: 20/05/11 - 19/06/11
Mobile number: [protected]

3G PLAN 100 Rs 100 MB Free not considered in the above mentioned bills. Actually when 3G Plan launched after 1 week ,I received a call from airtel customer care centre to activate 3G plan. At that time I confirmed to activate 3G 100 RS PLAN. Customer care executive also confirmed for this activation. Executive told that I am activating 3G 100 RS PLAN.I also confirmed and agreed. But in the above bills it has not considered. please find your call records and listen my conversation with customer care executive for 3G PLAN activation. please resolve this after verifying your call voice records. Itâ€™s not good to gamble the customers like this.
Because of this i got more bill approxamately 3000Rs(May +June month).please kindly
check my voice records while talking with customer care executive(what i spoke with customer care ) .Its not fair.I am using this connection from last 3 years till now there is no issue.
please kindly verify your call voice records regarding the actavtion of my 3g-100rs plan & consder my 100MB free in the above mentioned bills.

Regards,
venkanna chilukuri
[protected]

Aug 13, 2020

Complaint marked as Resolved

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haimanmadh

from Mumbai, Maharashtra

Jul 10, 2011

Hi,

My fake internet bill problem is not resolved completely.

i got fake and gambled bill for May and june months(details given below).

After communicating many times every day. I got only discount for 1103 Rs only for June month(Bill Number:[protected] only. they are not consdering May month bill(Bill Number’s:[protected]They didnt give May month fake charges nearly -1800Rs still now.Intially they told reason it has been activated on 6ht April 2011. and imdiately it has been deactivated from 7th April onwards.now recently they are telling stories like it has been activated from 23/06/2011 -3G -100 Rs plan-100 MB Free.airtel customer care is gmabling like anything.they are confusing and giving wrong diffrent statements in each and evry mail.I will copy some sample mails which i ahve received from airtel customer care.one mail is conforming that 3G-100Rs plan has been activated on 7/04/2011. and other mail is saying that it has been activated on 23/06/2011.

please find the mails wht i received from airtel customer care.

First mail:(saying activated on 07/04/2011)

************************************************************************

On Tue, Jun 28, 2011 at 2:16 PM, <[protected]@in.airtel.com> wrote:

Dear Chilukuri Venkanna,

Ref: E-mail dated[protected], inquiring about the status of Service Request registered on your airtel mobile number [protected].

Thank you for your e-mail to airtel and the opportunity to assist you.

As per the Service Request number 38133754, our respective team would like to inform you that for charges on 3G service amount of Rs. 1103/- has already been credited to your account on[protected]. This credit reflects in your next bill dated[protected] for your reference.

As per the Service Request number 38113125, your request for activation of 3G service at Rs. 100/- plan has already been activated with effect from[protected] on your account.

Please find the details of 3G plan details for your reference:

Monthly Rental: Rs. 100/- (Prorate)
Free Data: Up to 100 MB free beyond which 30p/20 KB

Further, as per Service Request number 38196849 your complaint towards charges on VAS has already been registered and has been forwarded to respective team. Please be informed that our team is still working on your concern. We would respond to you by[protected], 1 :00 PM with an update on your complaint.

Alternatively, you can also know the status of the Service Request number by dialing *121# (toll free). We request your kind cooperation in this regard to do the needful.

We hope we have been able to fulfill your request suitably.

Please do write in for any further assistance.

Yours Sincerely,

Lavanya s
Customer Care
Bharti airtel Limited
********************************************************************************...⇄

Second mail:(saying that it has been activated on 23/06/2011)

**********************************************************************

Dear Venkanna Chilikuri,

Ref: E-mail dated[protected], expressing your concern regarding wrong charges for 3G service in your bill dated[protected] on your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

As per your previous interactions with, we made clear investigation on your account. Please be informed that 3G service at zero plan was active till[protected] and 3G service plan at Rs.100/- was activated by deactivating the previous plan with effect from[protected].

Hence, charges for 3G service for the bill period[protected] to[protected] are charged at 30ps for 20KB as it was zero rental plan.

Please be informed that we follow a completely automated billing system without any manual intervention. We would like to inform you that all charges are levied as per the Services and calls accessed by you from your airtel mobile number.

We regret to inform you that charges are valid as per the usage and we would be unable to refund the amount back to your account in regard to this.

We request your kind understanding in this regard.

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.

Yours Sincerely,

Lavanya s
Customer Care
Bharti airtel Limited

*****************************************************************************

By reading above 2 mails how airtel is gambling customers like me by saying diffrent things evrytime. while taking with airtel customercare, they told diffrent reasons like "it has been charged more because u have sent messages to 121 like that" . I cant provide that proof here(because its voice na).Because of this i lost nearly 3000rs .Just they gave 1100rs discount recently.still I am losting 1800rs.

please try to resolve my problem...

regards,
Un-satisfied airtel customer
venkanna chilukuri
ph:[protected]

Bill detials:
Account Number:[protected]
Bill Number’s:[protected]
Bill Date: 21-May-2011
Bill Period: 20/04/11 - 19/05/11

June month bill details:
Account Number:[protected]
Bill Number:[protected]

Bill Date: 21-Jun-2011
Bill Period: 20/05/11 - 19/06/11
Mobile number: [protected]

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Address: Bangalore, Karnataka

I am not receiving 3G network at my residence. Before purchasing the airtel 3G data card I did a feasibility check by airtel and they confirmed that I will receive proper 3G network at my residence. I have written and called the airtel customer care several times but no one really seems to be bothered for the resolution. They just seems to be selling their product and then no services after. I have evern written to their nodal and applet office but with no results.

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bhushan_77

from Kotamangalam, Kerala

Jun 24, 2011

I am reachable at [protected] and[protected]

bhushan_77

from Kotamangalam, Kerala

Jul 13, 2011

No one ever called me from Airtel to know the status and you guys have marked it closed as resolved. This is really pathetic.

Could you let me know what you have done to resolve the problem? after reporting problems to all your level nothing has been done or nothing has happened till date. I am still struggling to get 3G network at my residence.
If you can't provide the propere services why do you start selling them to customers?

bhushan_77

from Kotamangalam, Kerala

Jul 13, 2011

Does anybody in this forum know how to register this fraundent with consumer court?

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Address: Bangalore, Karnataka

sir/madam,

i am using airtel prepaid service , my number is [protected],i am working in MNC bangalore. Now i want to change my number into my corporate H22 CUG 199 plan, here airtel executive not reply properly to me about this sim migration, Im not interested to loose this number instead of taking new CUG Number. I'not interested to have two sim's & two num's...Still i want stick with only Airtel not other provider.So change my num to Postpaid CUG.

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