Airtel Complaints & Reviews

Airtel — Fraud Executive Cheated

My Name is Kannan I am From Chennai. I have applied Airtel Broadband Connection a few weeks ago. One of the Aritel Executive Named Senthil came to my House on Friday 24.06.11 for getting my details his number is [protected] he asked me to fill the form and asked to pay the advance rental for my plan its Rs 1400. I paid that to him he gave me a copy form the Airtel form and told me that i would get connection in 2 days. But still now no update i tried calling is number but it was switched off all the time. When i called airtel customer care they asked for the form number i gave them they told the form details are not logged in. Don't know what to do and how can i get my Money Back.
Executive Details: Senthil : [protected] Manager John [protected].

My Details
Name: Kannan
From: Avadi
Mobile: [protected]
Email: [protected]@gmail.com

Please take necessary action on my Issue.

Thanks
Kannan

My issue have not been Resolved. Still i haven't got my Money Back. Please take serious action on this to get my money back.

Thanks
Kannan

My issue have not been Resolved. Still i haven't got my Money Back. Please take serious action on this to get my money back.

Thanks
Kannan

Postpaid Airtel Servide — Payment

I have credited to my Airtel Account through online ICICI account before the due date.
Without giving any prior warning Airtel has cut my mobile service on 16th Jan 2007.

Airtel Postpaid Connection — Non Used service charges

hi, sir / madam i have airtel postpaid connection ( Mob No-[protected] & [protected] )

i have contact custmer care also airtel office for Deactivate extra charges services but no one can help me for same
and he said its deaactivate but its taking amount from my monthly bill
service e.g. (GPRS, Music on demand, Yahoomail.etc )
pls help

AIRTEL POSTPAID MOBILE SERVICE — Overbilling and rude behaviour of staff

Dear Airtel manager of customer care
I am a professional working in top Institution of the country. My OCtober and November bill are overmade. My monthly bill has never crossed 500-600 except when I am roaming. A girl from airtel calls me to know whether I am staisfied with airtel services or not.I tell her that please get me duplicate bills as my address has changed and I am not getting bills . I need the bills for reimbursement. That was probably my biggest mistake as the next bill she sends me is of more than RS 2300 and 2500 SMS have been charged to me. A busy doctor like me who doesnot have time for lunch, I fail to see how I could have sent so many messages. Moreover half the numbers donot exist and every minute messages are there.
I have made repeated requests but to no avail
Right now I want to specifically make complaint against Mr Lakhbeer Singhfrom Chandigarh who is very rude and abusive. I donot know how airtel can have such employees.He rang me up to tell me that last payment I made was 500 rs in Sep . I have proof (receipt form airtell that I paid 1050 in October and 652 two days back
My OCT and NOV bill are overmade and Under no circumstances I am going to pay a fat bill to airtel .
So, please tell your people to be courteous and make aproper bill . I also want to get rid off airtel. You are the worst service provider that is I am going to tell everybody if same kind of behaviour goes on.
DR Neelam Taneja, PGI, Chandigarh

boss

simple ..dont pay the latest bill and keep inform them vis mail to custcare and they will come back and u block that sim ..let them come behind but keep all track o[censored]rs problem along with refernce numbers which they had given for ur problems along with the dates ..enjoy ..let them go to hell

I used this no. approximately 2-3 months but after the 1 month i have to face the problem. In my airtel bill of "May Month" they will added the "yearly charge of blackberry of Rs. 6999 so I got the bill of Rs. 8761.23 but my call charges is just Rs. 624.

Then, I call to customer care dept then they replied me” you will pay your only call charge which is used by you in the next month the blackberry charge will be definitely deducted". So i paid my call charges Rs.800.

But in the next month i received my bill of Rs. 17041.13, they again added the charges of blackberry and late fees so i again call to customer care and i came to know that the blackberry request is not given by my mob this request is given by another mobile no. that is [protected] and this no. is not of mine & the Lady who having this no. she is already accepted that I have done this mistake.The Collection Dpt. of Airtel always harras me about this matter.

So kindly look at this matter as soon as possible.

I used this no. approximately 2-3 months but after the 1 month i have to face the problem. In my airtel bill of "May Month" they will added the "yearly charge of blackberry of Rs. 6999 so I got the bill of Rs. 8761.23 but my call charges is just Rs. 624.

Then, I call to customer care dept then they replied me” you will pay your only call charge which is used by you in the next month the blackberry charge will be definitely deducted". So i paid my call charges Rs.800.

But in the next month i received my bill of Rs. 17041.13, they again added the charges of blackberry and late fees so i again call to customer care and i came to know that the blackberry request is not given by my mob this request is given by another mobile no. that is [protected] and this no. is not of mine & the Lady who having this no. she is already accepted that I have done this mistake.The Collection Dpt. of Airtel always harras me about this matter.

So kindly look at this matter as soon as possible.

I used this no. approximately 2-3 months but after the 1 month i have to face the problem. In my airtel bill of "May Month" they will added the "yearly charge of blackberry of Rs. 6999 so I got the bill of Rs. 8761.23 but my call charges is just Rs. 624.

Then, I call to customer care dept then they replied me” you will pay your only call charge which is used by you in the next month the blackberry charge will be definitely deducted". So i paid my call charges Rs.800.

But in the next month i received my bill of Rs. 17041.13, they again added the charges of blackberry and late fees so i again call to customer care and i came to know that the blackberry request is not given by my mob this request is given by another mobile no. that is [protected] and this no. is not of mine & the Lady who having this no. she is already accepted that I have done this mistake.The Collection Dpt. of Airtel always harras me about this matter.

So kindly look at this matter as soon as possible.

I used this no. approximately 2-3 months but after the 1 month i have to face the problem. In my airtel bill of "May Month" they will added the "yearly charge of blackberry of Rs. 6999 so I got the bill of Rs. 8761.23 but my call charges is just Rs. 624.

Then, I call to customer care dept then they replied me” you will pay your only call charge which is used by you in the next month the blackberry charge will be definitely deducted". So i paid my call charges Rs.800.

But in the next month i received my bill of Rs. 17041.13, they again added the charges of blackberry and late fees so i again call to customer care and i came to know that the blackberry request is not given by my mob this request is given by another mobile no. that is [protected] and this no. is not of mine & the Lady who having this no. she is already accepted that I have done this mistake.The Collection Dpt. of Airtel always harras me about this matter.

So kindly look at this matter as soon as possible.

Airtel Postpaid — behaviour

sir,

my airtel no [protected] (panipat).last 20 days i have lost my no in other city .some personaly reason i was not deposited my bill sum of rs 1144/-. past few days a airtel franchise its name mahalaxmi and city chandigarh [protected] call me and talk but its behaviour like a cheap . and she trace my calls and calling them and say if rohit not pay the bill then u submit him bill sum of rs 5000/- and many use abuse language like tum khana to khate hoge , bikhari , stupid and many word .. i will be paid my bill its not dout but firstly action against this company pls take a action and revert me asap.
Thanks
Rohit Kumar

AIRTEL POSTPAID MOBILE SERVICE — Malappropriation of payment

Sir,

I had paid my Airtel postpaid mobile bill amounting Rs.134.68 on 26th december ,2009 through online banking from my ICICI bank a/c. This transaction was done through Indiaideas.com ltd and my token number was[protected]. My bank a/c statement is showing a debit amount of Rs.134.68 paid to "Indiaideas.com ltd/airt". However Airtel is claiming that they have not received any kind of payment from me on that date. Morever the site Indiaideas.com is found to be not existing. This whole incident seems fishy to me as my bank a/c is rightly showing that the transaction has been completed whereas Airtel is claiming of non-receipt.
Thereby I request you to investigate the mode of transactions carried by Airtel and clear the doubts about the existence of Indiaideas.com ltd.
Thanking you,

Yours truly
Abhik Sarkar

Airtel — Unused charges

I am Mrs. Sarala using the Airtel mobile connection vide no [protected] for the past 7 years. Though the service has been poor for quiet a while and today i received a startling message that i''ve been using internet from my mobile phone which is not true.

Repeated calls to customer care proved futile and the casual attitude of the Airtel customer care executives did not help me in completing the complaint to them. The arrogant way the calls being disconnected (Ms. Geetha, Ms. Revathi, Mr. Gnanamurthy) does not argue well with the company.

Now, since i did not subscribe for the internet through my mobile and also i have been charged erroneously. I want the service to be withdrawn with immediate effect and also credit the charges levied unauthorisedly into my account without any further delay failing which i will be constrained to initiate legal proceedings against Airtel.

Mrs. Sarala

Airtel — Mobile Overbilling

I took the postpaid mobile connection no.[protected] under corporate scheme. On the cofirmation call i conveyed him to reduce the credit limit to Rs. 800 and same been also reduced being handled by my kid 10 year old i.e. the used beyond the credit limit the services will the cut off by the service provider. But i got the bill of Rs 1301 only for 16 days. When i approached the costumer care -121 and also to Mr. Rahul Chabra (.....Manager) by mail and been replied that the credit limit can never be fixed it depend on your credit history. It is very irresponsible answer because it was my first bill so there is no question of credit history.

Airtel — Abusive behaviour by billing department

Today on May11,2011 at 13:32, I got a call from one of your executive. The number was [protected]. She was asking me whether I know Mr.Ankush Bajaj or not. She was saying that he didn't pay his bill and he called me someday and she got my number from his bill details. She wanted new number of Ankush Bajaj from me. But when I denied and told her that I don't know any person by this name, then she started behaving rudely. She also used abusive language with me.

If Ankush Bajaj didn't pay his bill then I am in no way connected to that. I don't know why I was involved in that and want to make a serious complaint on this matter.

Airtel — Unused service Charges

Hi Team,

I have been regularly charged for Gclub and Video vouge. I dont know what this is and being charged.

And I need to call customer care and pay for the call for them to listen to my complaint. and still no action from them.

Can some one get this charges reversed.

Prakash K


[protected]

Thanks Team. Please look in to it. and Keep me updated.

I have received no sms or call so far. - Just got sms for 5 rs being charged - I am dropping in a mail as well.

Seems like you do the same as customer care team just drag the issue. I know other service providers are equally good. I am Planning to swith over if things dont change in next few days.

I am sending a detailed mail as well.

[censored] I never had a reply for my mail to [protected]@in.airtel.com
[protected]@in.airtel.com

Switching over... to other service provider...

Dear Mr. Rakesh Ranga,

Please send me a letter stating the resolving the case.

Thanking you.

Dear Mr. Rakesh Ranga,

I HAVE NOT RECEIVED ANY INTIMATION FOR CLOSING AND NO DUES IS SENT TO ME AS PER MY ABOVE REQUEST.


Thanking you.

airtel/ airtel live — activation of airtel live service

i purchased an airtel mobile connection on 29 sep 08. i requested for the activation of 'airtel live' service to access internet on my mobile on 29 sep 08 by sending a sms 'FUN' to 54321 as i was told to do.Despite calling and complaining about the issue to the customer care of the company, till date my service has not been activated. it has been about a month now and i am facing much trouble due to the carelessness of the company. please help me out.

airtel no.- [protected]
place - meerut, u.p.
date[protected]

Hi,

would really appreciate your immediate action on the same and get my PF trasfered to my new account, as mentoned.

Would furnish all the required details at the contact number mentioned below. Thanks

Regards,
Rahul Vijh
[protected] (M)

Singnal is very poor
my customer id is [protected] . we are unable to recive the signal properly. after talk with customer care that for writting my complain they will charge because engineer will visit to see the problem. if are regulaarly paying them monthly rental it is our right to recive the signals properly. please help
My address is.:d-09, maruti inclave near axis bank, tatiband raipur (C.G) ...please contact me at

jassi kaur ...
[protected]

dera sir,
i want to know incoming and out going call list of last one month of my no[protected] with timing..

dera sir,
i want to know incoming and out going call list of oct 2008 to jan 2009 of my no [protected] with timing..

pleas send me call details

sir
i want incoming and outgoing calls with timings please send this details to my e mail address only either don't call me nor message me. My number is [protected].

Sir
i want the details of number [protected], incoming and outgoing details from past 6 months i e from last october 2008 please send it to my email address

call details in our email address mob. no. [protected]

sir please send the incoming and out going call details with timing of the number [protected]. please send the details to my e mail only

Sir/Madam

Please send me the incoming and out going calls for [protected] number from[protected] to[protected].

sir i want incoming and outgoing calls list plz i will thank ful to u

i want call list of incoming and outgoing with this n:o :[protected]

i want call list of incoming and outgoing with this n:o :[protected]

respected sir,

i want all incoming and outgoing call with timing of this number [protected].please sending me details as earlist on my email id

dear sir,
one month cell detaile from incoming & outgoing numbers my numbers [protected]

plz sent me all incoming and outgoing call details on my number, plz my number is [protected]

dsfdgfdh

dear sir
i want all incoming and outgoing call details on my number, plz my number is [protected] i will thank ful to u plz inform me by call or message or e mail me

Dear Sir/Madam,

i want all incoming and outgoing call with timing of this number [protected] from 01-06-09 to 22-07-09.please sending me details as earlist on my email id

[protected] pleas send me my all call record

i have been receiving blank calls from number [protected], 22, 23 from past 10 days but when i called back the reply comes that the number does not exist i want to know the details about the identification of
the customer with above numbers

Dear sir,

I need the list of calls i made this month & last month. Pls do the needful & forward the details on my email id urgently.

Hello,

Kindly send me the incoming & outgoing calls details to my number [protected]. Please do the needful asap.

Regards,
Aniket.

i want my call detail of my airtel number plez send me my call hist

i want call detail of my airtelmp [protected] plez send me

i want my call detail number is [protected]

Dear sir
kindly send me the incominig, outgoing, miss calls & messages of my number [protected].

sen me my numbers call detail

plz send me list of out going call to my email id kumar.[protected]@gmail.com it is very urgent my airtel no. is [protected]

Airtel — Calling Rate Problem

Hi,

I am continuosly facing problems with calling rates to STD. I recharged three times past 3 days( 34 Easy recharge) even calling rates still the same as previous. I reported several times to customer care 121 regarding my situation didn't get rectified. Please please make this rectified as soon as possible. I should daily call about 100 outgoing STD calls. Understand my situation rectify problem as soon as possilbe

Thanks
Regards
Mahesh Sanga
[protected]

Airtel — balance & call rate

good afternoon sir,
i have compalint against u r customore care & i have some problem,
sir maine customore care 3time call kia ,every time they transfer my call customore executive & after 10minute disconnect my call,
i have loss my 10rs balance in customore & plz give me my balance with solution

becose i have tryed to customer care so many time but my call has not been received
if my problem wiil not been resolved i will go consumer cort
regards
anoop pandey
[protected]
[protected]

my call has been changed
But my another problem regarding balance deduction has not been solved i have received call from airtel they told me your dedected all amount will credit in your account next 24-48 hours but till noow only Rs.100 have been credit in my account
kindly credit my rest of the amount ASPS
REGARDS
ANOOP PANDEY

Thanks Rakesh,
However there is another no of mine, [protected], on which I am facing the same Issue again, Daily deducution of Rs 5/-, , . Deactivate that service too, .

Hello!

Airtel has been deducting money from my balance for some service called "Hangama" which I never ever activated. When called the customer care they say we have taken a complaint and it will be deactivated on 4th Oct 11 at a very specific time, so you mean till then my money will deducted from my balance. They say they deduct Re.1/- which is never true it is always more than Re.1/- for sure.

And your customer care service is sometimes good because some really put themselves in our place and understand us. But some, that too a supervisor just cut the call abruptly when I was talking to her. How bad! is that what she is there for. Is that what is called a "Customer Care".

When your customers call you for some problem please try to help them at the earliest and Please stop deducting money unnecessary. And one more problem is that you charge more for 1 p/s.

I hope there is a way out.
Thank you.

Airtel Mobile — Ineffecient Customer Care Executive

Date: 6/12/2009
I have purchased a new sim 4days back and my retailer named as ATLAST MOMENT(mira road) told me that i'll get 150 free sms for 1st month after sending 2 sms to any local airtel user which was fake information.Till that things were bearable but wen i called customer care executives for activation of my internet settings on my nokia handset it took them 5days but till date i didn't recive any kind of internet services from them. on top of that when i tried calling customer care one executive named ATHIKESH was so much in hurry that when i was asking about some solution on the same problem he interrupted me in between and started giving me his closing greeting when i interrupted between his closing greeting and ask him to give me a proper solution for that he ask me to call back again after some times because he wants to attend other customer as well.This is not the only Specimen there are more in Airtel like him namely Chirag, Kapil,Rahul,Chitiranjan Patil And more 8 People whose name i dont remember. One of the executive ask me not to call the customer care centre again and again for the same reason which was so pathetic & dissapointing.This is not Over after that i had a word with the concerend person who gave me internet setting manually but even that was incorrect so this means that the customer care executives working in AIRTEL has no knowlege about the AIRTEL. IT IS A KIND NOTICE YTO TAKE STRICT ACTION AGAINST AIRTEL OR ITS CUSTOMER CARE CENTRE.THEY DONT HAVE ANY INTEREST IN SOLVING CUSTOMERS QUERY INSPITE OF REAPETEDLY GIVING THEM COMPLAINTS AND SUGGESTION ON THIS I TOOK THIS STEP AS THERE IS STILL NO RESPONSE FROM AIRTEL. HOPING A RESPONSE AS SOON AS POSSIBLE

NAVED SHAIKH
MUMBAI, MIRA ROAD.
[protected]

i recharged an offer on my airtel mobile in kerala on an offer they send to my fone, am yet to get the balance they claimed. i tried 100 times to their customer care (121) and they dont give an otion of talk to customer care exec or to register complaint, there is no such option in their website as well. this is pure cheating. i called from land fone in their other number([protected]) a lady responded and asked me to complain in [protected]. but that number never gives an option to talk to customer care executive. they r just making fun of customers. am sure that the moment the number portability is implemented, i will be sitching to some other network

abid iqbal
[protected]

Dear Sir,
This is to inform that Airtel is charging Rs.1 for 1 min when my plan is 50p per sec.This problem rises when i called for 59sec, they charged me Rs.1 & for 1min they again charged me Rs.1 when the plan is not so.Twice the compalint has been registered but no action has been taken yet
Philip
[protected]

Already lodged a complaint on [protected]@airtel.in on 27th June 2011, , but still no reply received from your side!!! any ways you can contact me on [protected]...

The number was also mentioned in the complaint which I made on [protected]@airtel.in, so i think you will have no reason to say that we could not contact you!!!