Claimed

Airtel Complaints & Reviews

2.1
Last updated May 2, 2024
Complaints 54498
Resolved
21957
Unresolved
32541
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 2318

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinitsethia
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed calls

Address:West Bengal

I Have also received missed calls from [protected]. Please look in to the matter. My number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
33 Comments
Report
Copy
A
airtelcustomer
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call leakage and call list leakage

Address:Chennai, Tamil Nadu

I am using airtel some body tracing my mobile balance, my confidetial calls tracked some body and leak of incoming and out going call list. Please help me airtel service provider. I think some airtel agents only doing this one. Please make more security alert to the airtel topup/recharge agents. If the above option is there to airtel agents please increase the security to avoid airtel customer calls tracking, other mobile balance checking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devna
from Delhi, Delhi
Report
Copy

Cannot run USSD

Address:Gautam Buddha Nagar, Uttar Pradesh

I using Motorola Droid Pro (Android 2.2) handset on Airtel prepaid and cannot check main balance, sms balance or internet usage by dialing the regular *123# and other codes.
The message i get is : USSD code running.

On calling 121 and 198 the people at the call centre donnot tell me my balance.
It is just impossible to know what your balance is.

Either fix this problem or devise a way to check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shravanpillai
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor technical help care response

Address:Chennai, Tamil Nadu

I SENT THIS MAIL TO id-appellate.[protected]@airtel.in & id-nodal.[protected]@airtel.in too.. again i just got a formal query call from them... then after no any further response till 6th day today...!!

here is the complain mail...
=====

Dear Sirs,

I have subscribed DSL with Voice with your organization since last 8 months under 3999/Rs per month 4MB plan..

Account Number:...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
srinivasan369
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan change

Address:Tamil Nadu

from [protected]@airtel.in
to [protected]@gmail.com
date Sat, May 28, 2011 at 6:26 PM
subject Re: [protected] [|BAL|[protected]|[protected]|]
mailed-by airtel.in
hide details May 28 (2 days ago)
Dear Customer,

Thank you for writing to airtel.

This has reference to your inability to call customer care department for your airtel Prepaid mobile number [protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
32 Comments
Report
Copy
R
raghavendrabelagod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False unbilled Amount

Address:Bangalore, Karnataka

HI,

I have a corporate post paid connection with no [protected].
At the Airtel office on Mosque Road ,Bangalore I had asked the Airtel representative to get the GPRS Rs.98 plan activated for this number.

The guy instead activated the Rs 100 3G plan by mistake. The next day the unbilled amount became Rs 330 from Rs 29,Without even using the internet service. I went to the Airtel office and found out that...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
amoldeep.sasan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection migration

Address:SAS Nagar, Punjab

Hello,

This is regarding my Airtel landline#[protected]. I was using this number in Mohali- Punjab. I called up Airtel on 20th April to close my account as I was moving to Bangalore. I was told by the customer care rep that he was going to transfer my call to the Closure department. However I was transferred to the Retention department, where the representative gave me an option to migrate my plan and connection to Bangalore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

I bought an Airtel World Calling card for Rs 500 from Chennai airport on 27th May 2011.
Yesterday 28th May, from USA - I tried to make calls to India, but could not. As per the instructions, I dialed the US access number[protected] and I am getting a message to enter the card number and a PIN. But I don't see any PIN number mentioned anywhere in the card/instructions. I tried entering the card number (which we see after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kr.devesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Number portability

Address:Rajasthan

I have an airtel prepaid connection no. [protected] of rajasthan.I had sent a request for number portability to Vodafone. I received several calls from airtel customer care and every time I confirmed that I want the number portability but everytime they kept asking silly questions as to why i want it.
As a subscriber its my personal choice to choose the service provider and why should a customer be answering such silly questions.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahim Thakur
from Mumbai, Maharashtra
Report
Copy

Not refunding the deposit amount not communicating

Address:Mumbai City, Maharashtra

Dear Sir,

This is regarding an issue with Airtel and their services. On 26th April I have requested Airtel to convert my pre paid SIM to postpaid connection and they agreed for that. They took 300RS deposit and gave a new SIM and said within 3 Days my post paid services will get activated. But this doesn't happen and after so many follow-ups after more than 15 Days they said my request is been declined. When I requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
preethyiyer
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Random deductions in Balance without Intimation

Address:Bangalore, Karnataka

My name is Preethy Iyer and I am a prepaid subsriber with Airtel Mobile Service
Provider company. (number: [protected])

This is regarding the service provider changing my internet plan without any intimation whatsoever. Here is a chain of events:

I have been subscribing to the Mobile Office internet pack of airtel, that entitles me to 2 GB of free internet usage per month, at a charge of Rs 98 per month....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
N
nitin jain icici bank
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for wrong bill issue

Address:East Delhi, Delhi

Dear Sir/Madam,

I have a connection of AIRTEL (moble service operator) number is [protected] and i use internet pack of Rs.200 for 250 MB. which i have used 5 days only(29 march 2011 to 3 april 2011), for that 5 days i should be charged rs. 32 and data will be used in 5 days is 40 MB. But i have charged Rs.1488 in my april bill(26 march 2011 to 25 april 2011) and I have also complaint for the same several time, but of no vail.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praharsh89
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Installation and service

Address:Barabanki, Uttar Pradesh

Hi,
This is Praharsh Gupta from Barabanki ( Uttar Pradesh).
I have an Airtel digital TV connection from approx 18 months ,and facing issues with Airtel digital TV from last 6 months.
Here is a error code coming B001 , which comes often in this connection.
Last month we have called a service engineer for the issue and paid 100 rs for the same.
Again this month same issue has come 5-6 times with error code...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hamdur.rahman
from Delhi, Delhi
Report
Copy

Wireless not working

Address:Gautam Buddha Nagar, Uttar Pradesh

For my Number[protected], I requested 20 days back for WiFi on my existing internet connection. I purchased this from Airtel for 1500rs. After that my WiFi (Beetel) is not working whereas direct wire for internet is working. I have put lot of complains, most of them are closed/resolved without even taking feedback from customer. The Service request number is 45961456, 46117948, 46175504, 46393260, 46804884 and 46879118. Now I am asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
amitji_007
from siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG TRANSACTION

Address:Darjeeling, West Bengal

Respected sir

I did a easy recharge from my LAFU No. [protected] to prepaid mobile for Rs.100 , The transaction went wrong, other mobile no. [protected] it was recharged. correct mobile no. [protected] , I didn't get the refund. The details are:

Wrong Mobile No.: [protected]
Wrong transaction id[protected]
Correct Mobile No.:[protected]
Correct transaction id:[protected]
Recharge amount:...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjith_dev
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP status not updating

Address:Hyderabad, Andhra Pradesh

Dear Airtel,

Name:Ranjith
Mob: [protected]
This is Ranjith, I have applied MNP Idea([protected]) prepaid to Airtel Postpaid one month ago,but till the date i didn't get any status on it.Every week i am inquiring with Airtel relationship branch but they are helpless and don't know where is the process
and what to update to the customer on this.I don't know from which side(Airtel or Idea) it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
narasu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge for full talktime for Rs 249/-

Address:Bangalore, Karnataka

I had recharged at
Maxtel, airtel-dealer at chandralayout after paying cash of Rs 249/- around 04:00pm, 23/05/2011,

Brought to the notice of both dealer and airtel-customer-care.

Got assurances from daksha and adil of airtel customer care over phone, when contacted on 121.

but I've not received the credit till Today is 28/05/2011

my mobile no. is [protected] &...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sandip K Valand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming call History for Mob. No. 9662513885 for Last 3 Month

Address:Bharuch, Gujarat

SUB: Incoming Call History required for Mobile No. [protected] for Last 3 Months

Dear sir,

As per my personal requirement I required the Incoming call history for given Number.

Airtel Number: [protected]
Account Number: [protected].

If required the additional charge than also I ready to pay.

waiting for kind reply. My Email ID is [protected]@gmail.com
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal malla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Legal Notice

Address:South Delhi, Delhi

After the termination of my Airtel Postpaid number,due to non payment of bill.Today airtel sent me a legal notice for paying the bill.Before this i was never sent any kind of notice nor did airtel contacted me for billing issue.But now, are using very harsh methods for billing issues.I never requested them for the postpaid number.it was delivered to me as a replacement for my vodafone number.After issuing the new Airtel number my vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
habeebmahir
from Bhopal, Madhya Pradesh
Report
Copy

broadband working very slow

Address:Bhopal, Madhya Pradesh

Respected sir,
as i m a customer of airtel broad band, and i want complain about there services
as from last month i have been complaining on there call center about the internet matter but they are not resolving my problem. i have 1 mbps plan for which i pay around 1300 rs per month and what speed they are providing is around 40 to 50 kbps sir look at the difference. and when i start downloading link breaks off. and main purpose...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy