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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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M
mithu_2011
from Delhi, Delhi
Jun 17, 2011
Resolved
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Resolved

Address: Meghalaya, Meghalaya

My Airtel Disc TV is not Working from last month due to some signal problem, so i give complain to their customers care on[protected] and my customer request no 8315217 after few days i got a message that your problem remain unresolved second time i gave complain on[protected] and my customer request no 8434969 similarly on[protected] customer request no 8454483 and the result is same. After 2 weak they send the engineer but they also could not solve the problem.
So, i am helpless and i don't know what to do next please help me to solve my problem.

I will be grateful to you if you take this matter into your consideration and do the needful at the earliest.

Details of customer
Mithu Saha
Research Scholar
NEHU, Shillong-793022
Customer ID-[protected]
Aug 13, 2020
Complaint marked as Resolved 
Dear sir,

I, M.L.Agarwal, Flat no. 10, Agarwal Apartment, Near D.G.Khan School, Palwal (Haryana) am your valuable disc tv subscriber last 2 years, I never fill any difficulty from your end. I had change my plan in past, and did not fill any problem.

Recently I want to add another channel Namely TOPPERS at Chennel No. 345 on dated 19.06.2011. Your Customer Executive, who received my request to add this channel, promised to start this channel within half an hour but in vain till today. This site (NO. 345) occurred ERROR SM1, as well as on the channel no. 999. While other all channels are functioning well. I made a lot of complaints minimum 10 to 15 time within this period. but no result. All of your executives directed to me that I disconnect the STB, and restart every time I do it but result was zero.

From 19.06.2011 (when I take a mistake (?) to add this channel) to this time, only a customer care executive, Ms Shikha took this problem seriously. today she attended and assured to solved this problem within hours, and lodged my complaint, vide REQUEST NO. 9266719, Happy n. 313. Consequently, I received a call from a phone no.[protected] at 9.49 AM. Called person demanded some charges while your customer care executive Ms Shikha said there would be no charges for the same due to error occurred as SM 1.

I again moved to your customer care. This time Mr. Priyank attended. He also assured to solve the problem, also told me that if massage received SM 1, there will be no charge will be paid by customer. Engineer/s will be attended soon.

Now I am waiting, and waiting…………………… when will be end this problem.

But ii is clear that during these days I felt negative regarding your services. It will be cause to move another DTH services. This is only one example, there will be a lot of subscribers feel like myself.

If there will be no possibilities to solve the problem, please return my charges, those are charged by you against this TOPPERS channel at no. 345. I will see another DTH service for the same.


Your customer

M.L.Agarwal,
Customer ID no. [protected]

Address : as above mentioned
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    jaiga79
    from Tin Factory, Karnataka
    Jun 17, 2011
    Resolved
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    Resolved

    Address: Karnataka

    Dear Concern,
    After getting 100% confirmation from your end, i went a head and re-generated port no and resubmitted my documents in Aircel for the third time
    , but the MNP as been rejected again from AirTel for the same reason (third time). i have got same sms again.
    ( Sms received - "Rejected due to there are subsisting contractual obligation
    from
    the subscriber agreement")

    i had been given a confirmation from appellate Ms.Shilpa that my mobile no as been put in do not reject list, but nothing is working.

    I am sorry to mention but its been a worst services given from AirTel regarding my concern towards porting issue.

    Kindly let me know the next step to get my issue resolved.


    Thanking with Best and Warm Regards,

    Jaiganesh
    Bangalore
    +91-[protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    Bharti Airtel Limited — Pre paid connection

    Dear Sir,

    I am in possesion of a prepaid card no.[protected] of airtel gujarat. i have moved out of gujarat since last couple of months and i am in Delhi. My prepaid no has stopped funtioning since today without any intimation where as there is a balance of 139Rs still in my account. I contacted airtel customer care(121) and i was told they could not view my details and i was given airtel gujarat customer care number([protected]). i contacted on this no to be informed that you need to call [protected] to get details. when i called [protected] i was informed that as you are calling from airtel post paid connection we are not able to provide the details of the prepaid number. please call up from the land line.
    I fail to understand what sort of customer service is this? do they expect the customers to make calls worth 100 rs to find out why service on their prepaid card which has a balance of 150 rs has been stopped.

    Naam bade aur darshan khote!!!

    Companies like airtel are only intrested in taking customers money and not giving any service!!!

    Its high time they stop fooling the customers.
    my A/c balance deducted without my information

    thanks and regards
    harpreet sandhu
    [protected]
    I want my mts code activate my mts software
    Hi,

    This is Nagini, the customer of airtel. I have taken this sim before 2 months. It has 6 months validity.

    Because of verification problem, you people disactivated my number.

    If any thing I have to provide, you should tell… but you didn’t intimate anything.

    Now if I consult airtel showroom people, they are telling that its not possible to reactivate.

    How can I loss money(1000/-) which has spended for getting validity??????

    Really, worst worst customer service . How many times I have to go airtel showroom????

    Please, rectify my problem.

    My alternate no:[protected]

    Thank you,

    Prepaid connection — MNP

    hi, my vodafone no is [protected], i applied for Mobile no portability and i just wanted to switch to idea from vodafone cause vodafone is very costly, i applied on 19th of april for MNP and now on 5th of may vodafone just rejected my application and they are deducting my balance intentionally . Plz do something, vodafone is torturing me....i want to sue this company....
    Hi, everything was good, got my no ported:)
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      K
      ksridar
      from Hyderabad, Telangana
      Jun 17, 2011
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      Address: Erode, Tamil Nadu

      Hi Sir,

      I am Sridar K .This is my mobile no(+91-[protected]).please forward this mail to an appropriate airtel customer care person.

      Airtel tower problem in my village (Periya Pelamedu, Sundakampalayam(po) ,Sathyamangalam,Erode Dist.) and surrounding area so please found a new tower to my area.Many of our peoples calls are not receiving due to this tower problem and so kindly do the needfull as soon as possible.

      Regards,
      Sridar K,
      S/o,A.Karupusamy
      Periya Pelamedu,
      Sundakampalayam(po) ,
      Sathyamangalam,
      Erode Dist.
      Pin:638401
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        M
        Meghbala
        from Pune, Maharashtra
        Jun 17, 2011
        Resolved
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        Resolved

        Address: Howrah, West Bengal

        We purchased a Airtel DTH Connection from Khoshla Electronics, Kolkata on 14.08.2010. The Airtel Customer ID [protected].
        But for the last two months the Set Top Box is not working properly, the Box is automatically turning off and restarted within few minutes. Initially this problem occurred after a long gap but now after every 10 minutes the Set Top Box is turning off.
        We complained with the Airtel Customer Care many times –
        Some Docket Nos :[protected]
        [protected]
        [protected]
        A technician visited our home on 08.05.2011 and promised to replace the defective Box on the very next day and took Rs100 as his fees.(Phone No. of the Technician : [protected]) There after on many occasions technical experts of your company do visit us and take away money and they keep on promising this will be the end of our problem, and we continue to give them money in expectation of what they promised from the next day the DTH box will be ok but all of these are of no avail we are repeatedly cheated in the name of service we have sell out all the money as in paying the set top box and also service charge, for nothing, as all the service men have never given me any receipt of such payment and more to it, they never made any written promise, and the customers service personals are equally cold when it comes to giving real service.
        With all these pain and anguish and cheating am compelled to take a cable connection and now paying fees to such cable man and this happens only because despite all my efforts and money the DTH machinery comes out to be a useless gadget , in the above circumstances I want refund Rs1440, that I have paid towards DTH machinery , Rs500, towards serviceman, along with the money, I paid towards my cable connection charge Rs1500, and in addition Rs[protected] crore) as damage caused by Airtel DTH functional and untrained professional and suffering caused and expenses borne by me.
        Aug 13, 2020
        Complaint marked as Resolved 
        airtel tv give as very bed service it is the worst satalite tv service of india .
        my cstomer id is [protected] mySet Top Box is not working properly since 6month
        from 5.6.2011 my set top box is not working
        i have call costomer care 7 times but my problem not solved
        A technician visited our home on 08.06.2011 and promised to replace the defective Box on the very next day
        With all these pain and anguish and cheating am compelled to take a another satalite tv connection and now paying fees to such oprater
        in the above circumstances I want refund Rs2000, that I have paid towards DTH machinery, Rs800, towards serviceman, along with the money, I paid towards my cable connection charge Rs1500
        at last i personaly segest that airtel is the worst satalite cabel tv which even shoud not put in the destbin because it is not to be recycle
        Airtel DTH creat functional and untrained professional and suffering to the costomer
        In furtherance to our complain on “Airtel DTH” (Customer ID No. [protected]) we received calls from Airtel demanding money for replacements and also service charges for the Set Top Box. They booked complaints Docket (No. 9275416) while talking to us primarily in furtherance to your valuable effort. After two days when they found that they will not be able to get money for a new machine and also service charges they finally, again sent an SMS claiming the problem has been solved. I think for their fault they should be paying us and not we to them and there is no question of service or replacement charges, and for lack of service what on earth they think they will be able to get money for lack of service. We cannot understand how come without visiting our house or changing the defective Set Top Box the problem resolved!! Is it a process to be followed by a “Civilized Company”, in a civilized society to make good a non functional dumping gadget????

        I demand an unqualified apology in writing by post to my address, compensation money to be paid immediately.

        Here under I attach the snippets what airtel and its people told me via email but they cleverly do not mention here what they asked for, “money for replacement of the gadget along with the service charges”.


        “[protected] Forwarded message[protected]
        From: <[protected]@in.airtel.com>
        Date: Thu, Jun 23, 2011 at 7:28 PM
        Subject: Regarding your Airtel DTH account number [protected]
        To: mahapatra.[protected]@gmail.com

        Dear Customer,

        This is with reference to your e-mail, where in, you complained that you
        are unable to enjoy the services as the installed Set Top-up Box is not
        working perfectly towards your Airtel DTH account number [protected].

        We regret for the entire inconvenience caused to you and your valuable
        feedback like this actually helps us to improve our services.

        Please be informed that to resolve the highlighted concern we need to
        arrange an engineer's visit at your premise, however, we are unable to
        process the same as you are not in agreement to pay the visit charges.



        Furthermore we at Bharti Airtel regret to show our infeasibility to
        waive off the visit charges.



        Should you require any further assistance in this regard, please feel
        free to contact us directly at [protected]@in.airtel.com.



        We assure you the best of our services.





        Regards

        Arun Singh

        Airtel Presence (Airtel Customer Service Team)

        Bharti Airtel Ltd

        [protected]@in.airtel.com”
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          S
          sur0071
          from Bengaluru, Karnataka
          Jun 17, 2011
          Resolved
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          Resolved

          Address: Gwalior, Madhya Pradesh

          sir
          i am using airtel prepaid sim past 18 month i purchased it. bt it was bought on my friend name and address though i had not any document then. now i want change the ownership as well address of airtel prepaid sim
          kindly guide me to change ownership.

          from
          surendra singh
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          sir,
          your are saying that it is already resolved...bt I want to tell u that still I have same problem, even in worst condition... one o[censored]r customer care executive called me... then i came to know that it is registered on name of third person about whom i don't know...consider it, I am using this professional contact...that why i don't to lose this no... I am ready to provide u my all required document...
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            P
            pn29111996
            from Delhi, Delhi
            Jun 17, 2011
            Resolved
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            Resolved

            Address: Uttar Pradesh

            HI,
            My set top box was discarded after rain .I called the engineer, he told that the set top box was discarded and you have to pay for installing a new set top box.
            I told him that last year the same problem was occured and i had paid for that.
            You assured that the problem will not occured again but the problem has occured again this year then he talk to his boss, his boss told that i have to pay for installing a new set top box again.

            I hope u take some necessary steps to solve this problem
            Aug 13, 2020
            Complaint marked as Resolved 
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              T
              Tiasunep
              Jun 16, 2011
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              Address: Mokokchung, Nagaland

              there was an deduction of balance from my account when i didn't subscribe to any services called mobile tv. When i called customer care complaint section all my calls were blocked. Please help.
              Today I received the following message from Airtel:
              "Thank You for choosing AirtelTV on your airtel mobile. You have been charged Rs.150.0 for 30 days
              and your account balance post charging is 135.19 at 14:32"

              I have never subscribed to mobile TV and when I called up the customer care, they are blaming me for clicking some subscription link which I have not even seen. They also refuse to credit back my money. Airtel is purposefully stealing money from its consumers.
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                ijacobpradeep
                from Punalur, Kerala
                Jun 16, 2011
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                hi,
                I Had given a Complain regarding my POST PAID no :- [protected]. I had got a bill around 12,000 and the reason for that is the 3g usage, i was given a wrong information by an AIRTEL CUSTOMER CARE PERSON regarding the 3g,he gave me the plan as follows :- 1.25 gb for the cost of 675 and after 1.25 gb ,vbc is at 1p/100 kb up-to the max(shield ) amount of 2000.post hitting 2000 it will be unlimited . and he told me to send msg and some other plan was activated which i was not aware.

                The second reason is my credit limit is 3500,so how can they charge me more than 3500,if the billing amount is getting more than 3500 the service should have been stopped immediately,why it was continued ?

                i spoke to customer care person called lokesh on 31 st may and he gave me the assurance that the bill will be waved of but it was not waved off have and not heard anything from the airtel .on june 8 th when i again called i spoke to person call Mr Taj and he told he to send the mail to airtel .they gave me complete negative reply. so i am giving this consumer complain .

                i even told them IF THE BILLS IS NOT WAVED OF :-
                I HAVE ALREADY PORTED OUT FOR AIRTEL AND JOINED VODAFONE,I AM USING OTHER SERVICE OF AIRTEL WHICH WILL ALSO I CANCEL, LIKE I AM USING THE AIRTEL 3G MODEM INTERNET AND NO OF THAT IS [protected] AND I AM USING AIRTEL DIGITAL T.V ACCOUNT NO OF THAT IS [protected]. I WILL BE FORCED TO MOVE AND CANCEL THOSE 2 SERVICE ALSO.

                IN spite of that i got a complete horrible negative response from them.

                I HOPE THIS LETTER REACHES THE CORRECT person and some immediate action is taken.










                Waiting for immediate reply.

                Thanks & Regards

                Capt. jacob Pradeep
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear sir,
                This is to inform you that just because the missguidence of your executive i got a big amount in my bill.As per his information he told me that as a good costomer my phone no.[protected] got selected for free downloadings from 11 of feb.He told that i can download any game,songs wallpapers.e.t.c.just for Rs. 16 per day and if i want it for the whole month it would cost me 500Rs.With my permission i told him to activate the service for two days(in betwen i called again on 12 feb to confirm that if i will activate for two days it would cost me only Rs. 37 approx. that time also he didnt told anything to me.) as it would cost me only Rs.37 approx.(according to him).But he didnt informed me that this offer is valid only if i download GPRS,none else.According to me my bill should come Rs.37 approx,but it was Rs.713 for downloadings as i hav downloaded from airtel live not from GPRS.I didnt knew this because ur executive didnt told any information like that as mentioned before.This much amount would be difficult to pay for me,so kindly deduct some amount or i[censored] can make some adjustment for my bill as its a fault from your side not mine.Just a communication gap created a problem for me.I would be thankful to you i[censored] help me to get out of this.Thanks.SHILPY SHARMA.wAITING FOR UR REPLY.
                I had given consumer complain regarding my bill for the phone no [protected], i got the reply telling that it has been resolved but i am still getting calls from some airtel person regarding payment. plz look into this matter and make sure i dont get calls regarding this any more...i am copying and pasting the reply i got..




                Thanks & Regards

                Capt. jacob pradeep
                Sir, my bill of this month id rs. 717 including rental pla, . Kindly provide me a rebate/discount on this bill as i am your regular customer since long. I always pays my bill on time.My mobile no. is [protected]

                Regards

                Vikrant mtahur
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                  H
                  himanshu_2k
                  from Gurgaon, Haryana
                  Jun 16, 2011
                  Resolved
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                  Resolved

                  Address: West Delhi, Delhi

                  I have an Airtel postpaid connection, the connection details are as under.

                  Mobile No: [protected]
                  Relationship number:[protected]
                  Bill Number:[protected]

                  There are erroneous internet usage charges in my Airtel bill for the period of 05th May 2011 to 04th June 2011. The total bill amount for May 2011 bill is Rs 122117.43 whereas my credit limit is Rs 5000 only. My average bill per month is Rs 1500.00 only.

                  The breakup of bill is as under:

                  1 one time charges: Rs 0.00
                  2 bill period charges: Rs 279.00
                  3 usage charges
                  Call charges: Rs 828.10
                  Value added services: Rs 1,09,822.10
                  Roaming: Rs 14.00
                  4 Discounts: Rs -229.30
                  5 Last bill period late fee: Rs 0.00
                  6 Taxes: Rs 11,403.53

                  Total charges Rs 1,22,117.43

                  I have been charged Rs 1,09,822.10 for Value Added Services. I would like to mention that I have never requested for activation of internet services on my mobile. As per the TRAI guidelines "No chargeable value added service shall be provided to a customer
                  without his explicit consent."

                  The bill shows internet data download of 6.9 GB out of which 6.2 GB was downloaded in a single day on 12th May 2011, which is practically not possible on a mobile internet connection. I am not a frequent user of internet on my mobile. The Data counter in my mobile is showing total data download of 7MB however the bill sent by Airtel is showing the data download of around 7GB, which is a huge difference.

                  The credit limit on my connection is Rs 5000. As per the TRAI guidelines, "The service provider shall intimate a postpaid customer (1) in advance about his credit limit and
                  (2) whenever he reaches 80% of the credit limit.
                  I was neither informed on reaching 80% of my credit limit nor on reaching 100% of my credit limit, even the number was not blocked upon exceeding 100% of my credit limit.

                  I have contacted the Airtel Nodal Officer on 7th June 2011 (Complaint Number[protected] but I did not get any satisfactory response from them. I have also written a mail to the Nodal Officer but there was no reply. I contacted the Airtel Appellate Officer regarding the same and did not get any satisfactory response from them. I have requested the below mentioned details from them.

                  1. Date on which Value Added Service (internet service) activation was requested on my connection and by whom.

                  2. The total volume of data download (in GB) as per your records.

                  3. The break up of Data Download and what all was downloaded from which websites, provide the website wise data download, time duration and time of download.

                  4. The rate at which data usage was charged.

                  5. How did bill exceed the credit limit of Rs 5000 on my account without any intimation upon reaching the full credit limit.

                  6. Why the connection was not stopped upon exceeding the credit limit.

                  The Airtel Nodal Officer and Airtel Appellate Officer have not been able to provided me the above requested details so far. They are just saying that the charges are valid and you will have to make the payment.

                  It has been 10 days since when I filed the complaint with Airtel and seeking resolution to the problem, however, nobody from Airtel is ready to look into it seriously.

                  It is causing a lot of mental trauma and harassment to me.

                  Himanshu
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  AirTel — erroneousness billing

                  they billed me 5ors for unused WAP service.
                  when conacted them, they simply shown one file
                  showing the details o[censored]sage.

                  simply cheating
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                    R
                    Remigious Mano
                    Jun 16, 2011
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                    Address: Chennai, Tamil Nadu

                    On 6/16/11, Brinda Phoebe <brinda.[protected]@gmail.com> wrote:
                    > Hi All,
                    >
                    > After placing so many complaints( 6 complaint numbers i have).
                    >
                    > After following up everyday through calls (20 calls minimum from last
                    > week).
                    >
                    > After Escalating the issue to Nodal Officer before two days still
                    > nothing seems to work.
                    >
                    > Since you people have never taken any action even after sending the
                    > mail that i'll be surrendering the connection if my problem is not
                    > solved by the end of the day there is no use in complaining again.
                    >
                    > I'll have the connection surrendered this weekend.
                    >
                    > I never thought Airtel has the worst Customer Care ever. It would be
                    > better for me to Choose an BSNL or Reliance or any other connection.
                    >
                    > I need a full refund of my money for installation and modem on Sunday
                    > when im going to surrrender the connection. I dont want to escalate
                    > the issue anymore to appelate authority or anyone.
                    >
                    > Airtel is not gonna lose one customer its gonna lose other customers
                    > as i would never recommend anyone this worst service which i faced
                    >
                    > Regards
                    > Brinda
                    >
                    > On 6/16/11, nodal.[protected]@airtel.in <nodal.[protected]@airtel.in> wrote:
                    >> Dear Airtel Customer,
                    >>
                    >> Thank you for writing to us. We have already received a similar email
                    >> from
                    >> you earlier.
                    >>
                    >> We are currently resolving your query and would revert to you within in
                    >> 24
                    >> Hours.
                    >>
                    >> Warm Regards
                    >> Airtel Customer Service
                    >>
                    >> This is an auto-generated response. Kindly do not reply on this mail.
                    >>
                    >>[protected]-Original Message[protected]------
                    >> Subject: Re: BROADBAND BROWSER[protected] BRINDA - CHENNAI -
                    >> KILPAUK [|BAL|Qrc4450118|]
                    >> Date: 16/06/2011 05:17:28 pm
                    >> From: brinda.[protected]@gmail.com
                    >> To: nodal.[protected]@airtel.in
                    >> Message body:
                    >> Hi Naveen,
                    >>
                    >> One more Complaint #47669026 to my queue
                    >>
                    >> The Modem issue has not been resolved yet.
                    >>
                    >>> We would like to confirm that we had already registered a request with
                    >>> reference number 47669026. Our team is working on the same and the
                    >>> request
                    >>> will be resolved by 16-JUN-2011 12:15 PM.
                    >>
                    >> What about this confirmation when only 12:15 PM will tick on Airtel's
                    >> Clock still no one turned up. This is real dissatisfaction i have ever
                    >> faced.
                    >>
                    >> I need the action to be taken immediately/ or by the end of this day.
                    >> If its not gonna happen today i would surrender the connection by this
                    >> weekend and there is no more say on it.
                    >>
                    >> Airtel has to refund me the connection/installation Charges and the
                    >> wifi modem charges
                    >>
                    >> Regards,
                    >> Brinda
                    >>
                    >> On 6/15/11, nodal.[protected]@airtel.in wrote:
                    >>> Dear Customer,
                    >>>
                    >>> Ref: Email dated[protected], concern regarding modem faulty for airtel
                    >>> landline [protected].
                    >>>
                    >>> Thank you for writing to airtel.
                    >>>
                    >>> We regret for the inconvenience caused to you in this regard.
                    >>>
                    >>> We would like to confirm that we had already registered a request with
                    >>> reference number 47669026. Our team is working on the same and the
                    >>> request
                    >>> will be resolved by 16-JUN-2011 12:15 PM.
                    >>>
                    >>> Further, we would like to inform you that, as per the reference number
                    >>> 33191680 an amount of Rs. 150.00/- has been credited to the account of
                    >>> the
                    >>> above mentioned number. The same will reflect as a credit in your
                    >>> forthcoming bill.
                    >>>
                    >>> We seek your cooperation in this regard.
                    >>>
                    >>> It is our privilege to have you as our valued customer and would like to
                    >>> thank you for your continued patronage. We look forward to a very warm
                    >>> and
                    >>> fruitful association with you.
                    >>>
                    >>> Please do write in for any further assistance.
                    >>>
                    >>>
                    >>> warm regards,
                    >>> Naveen Kumar
                    >>> customer care executive
                    >>> bharti airtel limited.
                    >>>
                    >>> Your response will help us to enhance your experience with Airtel.
                    >>> Please
                    >>> click on the link below & provide us your valuable feedback on this
                    >>> interaction
                    >>> Click here to provide Feedback.
                    >>>
                    >>> Or, if you cannot click on the above link, please copy the full URL from
                    >>> below and paste the URL in your web browser.
                    >>>
                    >> https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=E2256C95EE10
                    >> 739DFB1E6AACD636474A444FB3D238BB16494CB1D0335CBDC4&refno=Qrc4450118
                    >>>
                    >>>
                    >>>
                    >>>[protected]Original Message[protected]
                    >>> From: brinda.[protected]@gmail.com
                    >>> To: nodal.[protected]@airtel.in
                    >>> Cc: [protected]@consumergrievance.com
                    >>> Sent: 15/06/2011 07:02:03 PM
                    >>> Subject: Re: BROADBAND BROWSER[protected] BRINDA - CHENNAI -
                    >>> KILPAUK [|BAL|Qrc4366694|]
                    >>>
                    >>> Hi All,
                    >>>
                    >>> The issue is not resolved
                    >>>
                    >>> Complaint no's 47358688, 47613586, 47557588
                    >>>
                    >>> Even after registering so many complaints with Customer Care i'm so
                    >>> dissatisfied that no action has been taken to resolve the issue.
                    >>>
                    >>> The so called Technical Person never reached my place although the
                    >>> Customer Care Executive everytime tells me that he would come today
                    >>> but the day never came yet.
                    >>>
                    >>> I'm so fed up that no action is taken on repeated complaints
                    >>>
                    >>> Recalling the Problem:
                    >>>
                    >>> Modem doesnt work.. The DSL and Internet links are not showing up
                    >>> which i'm facing from the last saturday.
                    >>>
                    >>> I would like to have this resolved by Tomorrow noon, Else i would have
                    >>> to surrender back the connection and the Modem and i would have to
                    >>> claim the connection/installation fee and the modem price.
                    >>>
                    >>> If this is going to be fixed by the given deadline then i need my bill
                    >>> to have the adjustments/deductions for the 5 days for which i had no
                    >>> service of broadband.
                    >>>
                    >>> Regards
                    >>> Brinda
                    >>>
                    >>> On 6/8/11, [protected]@airtel.in <[protected]@airtel.in> wrote:
                    >>>> Dear Customer,
                    >>>>
                    >>>> Ref: Email dated[protected], concern regarding connection not working
                    >>>> for
                    >>>>
                    >>>> airtel landline [protected].
                    >>>>
                    >>>> Thank you for writing to airtel.
                    >>>>
                    >>>> We would like to confirm that we had already registered a request with
                    >>>> reference number 47358688. Our team is working on the same and the
                    >>>> request
                    >>>>
                    >>>> will be resolved by 09-JUN-2011 01:30 PM.
                    >>>>
                    >>>> We seek your cooperation in this regard.
                    >>>>
                    >>>> It is our privilege to have you as our valued customer and would like
                    >>>> to
                    >>>> thank you for your continued patronage. We look forward to a very warm
                    >>>> and
                    >>>>
                    >>>> fruitful association with you.
                    >>>>
                    >>>> Please do write in for any further assistance.
                    >>>>
                    >>>>
                    >>>>
                    >>>> warm regards,
                    >>>> Naveen Kumar
                    >>>> customer care executive
                    >>>> bharti airtel limited.
                    >>>>
                    >>>> Your response will help us to enhance your experience with Airtel.
                    >>>> Please
                    >>>>
                    >>>> click on the link below & provide us your valuable feedback on this
                    >>>> interaction
                    >>>> Click here to provide Feedback.
                    >>>>
                    >>>> Or, if you cannot click on the above link, please copy the full URL
                    >>>> from
                    >>>> below and paste the URL in your web browser.
                    >>>>
                    >>>
                    >> https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=D63958A1DA3C
                    >>>
                    >>> 5FA9EF127E808A8BF0107A858988F575DF7396F8197D8BF418&refno=Qrc4366694
                    >>>>
                    >>>>
                    >>>>
                    >>>>[protected]Original Message[protected]
                    >>>> From: brinda.[protected]@gmail.com
                    >>>> To: [protected]@airtel.in
                    >>>> Cc: remigious.[protected]@ge.com
                    >>>> Sent: 08/06/2011 05:05:35 PM
                    >>>> Subject: Broadband Browser[protected] Brinda - Chennai -
                    >>>> Kilpauk
                    >>>>
                    >>>>
                    >>>> Hi,
                    >>>>
                    >>>> I requested for the connection last week and we had it installed and
                    >>>> everything
                    >>>> worked fine on monday (6th June 2011) but from tuesday i'm unable to
                    >>>> access
                    >>>>
                    >>>> internet, none of the modem lights (internet, ADSL) other than wifi and
                    >>>> power.
                    >>>> Please have some technician sent to have this fixed as early as
                    >>>> possible.
                    >>>>
                    >>>>
                    >>>> I tried calling the Reach Mobiles (Anna Nagar) but no one is responding
                    >>>> and
                    >>>>
                    >>>> customer care is really a pain as it gets disconnected when it says we
                    >>>> are
                    >>>>
                    >>>> transferring your call to the customer care officer,
                    >>>>
                    >>>> Address:
                    >>>> 47 Secretariat Colony
                    >>>> 2nd Street, 1st floor
                    >>>> Kilpauk
                    >>>> Chennai 600 010
                    >>>>
                    >>>>
                    >>>> Regards
                    >>>> Brinda R
                    >>>> [protected]
                    >>>> This e-mail and any files transmitted with it are for the sole use of
                    >>>> the
                    >>>>
                    >>>> intended recipient(s) and may contain confidential and privileged
                    >>>> information. If you are not the intended recipient, p
                    >>> This e-mail and any files transmitted with it are for the sole use of
                    >>> the
                    >>> intended recipient(s) and may contain confidential and privileged
                    >>> information. If you are not the intended recipient, please contact the
                    >>> sender by reply e-mail and destroy all copies and the original message.
                    >>> Any
                    >>> unauthorized review, use, disclosure,dissemination, forwarding, printing
                    >>> or
                    >>> copying of this email or any action taken in reliance on this e-mail is
                    >>> strictly prohibited and may be unlawful.
                    >>> The recipient acknowledges that Bharti Airtel Limited or its
                    >>> subsidiaries
                    >>> and associated companies(collectively "Bharti Airtel Limited"),are
                    >>> unable
                    >>> to
                    >>> exercise control or ensure or guarantee the integrity of/overthe
                    >>> contents
                    >>> of
                    >>> the information contained in e-mail transmissions and further
                    >>> acknowledges
                    >>> that any views expressed in this message are those of the individual
                    >>> sender
                    >>> and no binding nature of the message shall be implied or assumed unless
                    >>> the
                    >>> sender does so expressly with due authority of Bharti Airtel Limited.
                    >>> Before
                    >>> opening any attachments please check them for viruses and defects.
                    >>>
                    >>>
                    >> This e-mail and any files transmitted with it are for the sole use of the
                    >> intended recipient(s) and may contain confidential and privileged
                    >> information. If you are not the intended recipient, please contact the
                    >> sender by reply e-mail and destroy all copies and the original message.
                    >> Any
                    >> unauthorized review, use, disclosure,dissemination, forwarding, printing
                    >> or
                    >> copying of this email or any action taken in reliance on this e-mail is
                    >> strictly prohibited and may be unlawful.
                    >> The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
                    >> and associated companies(collectively "Bharti Airtel Limited"),are unable
                    >> to
                    >> exercise control or ensure or guarantee the integrity of/overthe contents
                    >> of
                    >> the information contained in e-mail transmissions and further
                    >> acknowledges
                    >> that any views expressed in this message are those of the individual
                    >> sender
                    >> and no binding nature of the message shall be implied or assumed unless
                    >> the
                    >> sender does so expressly with due authority of Bharti Airtel Limited.
                    >> Before
                    >> opening any attachments please check them for viruses and defects.
                    >>
                    >>
                    >
                    My contact number is

                    Bangalore 0-[protected]
                    Chennai: +91 [protected]

                    Please add 0 to the mobile number that is a basic thing. I have even mentioned it in many calls to tell them that i have given my bangalore number as my primary number.
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                      V
                      vincentchats
                      from Bankura, West Bengal
                      Jun 16, 2011
                      Report
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                      Address: Chennai, Tamil Nadu

                      hi,
                      i am vincent i have a airtel digital tv connection for the past 2 years, i have shifted my house from velachery to thirunindravur ( near avadi ). i called the customer care people and informed that i have shifted my house kindly shift my airtel digital tv connection to my new place, but there was no response for 1 week.
                      then i called again this time they said the address where i have said is not available in airtel digital software so we cant help. for the past three weeks i am following up, but nobody responds. and they are not taking this as a complaint.

                      my airtel digital tv customer no. [protected].
                      the person who i spoke last is Mr. Waseem in the call centre, he said he can help anything since its a software problem.

                      kindly help to resolve the problem, as soon as possible.

                      Regards,

                      G. Vincent
                      [protected]
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                        R
                        Ramakanta Behera
                        from Mumbai, Maharashtra
                        Jun 16, 2011
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        Dear Sir/ Madam,

                        To state I am Ramakanata Behera living at Begumpet, Hyderabad is a Airtel customer (Postpaid Service) having number - +91-[protected].

                        My alternate contact number[protected]

                        Recently I lost my number and blocked the SIM and requested for a New SIM today from Airtel Showroom at Begumpet,Hyderbad.

                        After geeting the new SIM the manager in Chargerge given 4 hour time to activate the SIM and make it operational. but after 4 Hour it has not been activated.

                        After this I amde a call to the call center and asked to wait for 30 min more so that it will be activated - Reference discussion number with Airtel customer care[protected]

                        Again afetr an Hour I made a call to the center and was told the card which has been given to me is a damage card and to ne replaced and again I have to go through the same process - ref. discusion and complain number[protected]
                        Due to this I suffred a lot missing all importnat calls from offices and faced lots of problem - need due of the damage caused for not meeting the deadlines during service.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Mr.Rakesh,

                        To inform now my SIM is working, But the kind of treatment / reply we get from your staff at Begumpet, Hyderabad Airtel center is realy pathetic.

                        The response was like they do not care for the customers problem. I can quote the name of the manager whose resonse was so pathetic, as if I felt Airtel has done some favour to me by providing the SIM to me.

                        Being a older customer, I do not expect such attitude when customer is in problem.

                        Regards
                        Ramakanta Behera
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                          J
                          Jigjin
                          from Mumbai, Maharashtra
                          Jun 16, 2011
                          Resolved
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                          Resolved

                          Address: Surat, Gujarat

                          Hello Respected sir/madam,

                          My name is Jignesh H. Tamakuwala. I am from Surat, Gujarat. As you might know that in Gujarat, MNP (Mobile Number Portability) is started from 20th Jan, 2011. My mobile no. is[protected] which is from Airtel, Gujarat. It’s a post-paid number. I had been using this number from December, 2008. Due to bad network reception, poor services and rude customer support, I have decided to port my given number from Airtel to Tata Docomo. When I have given request for porting, my request was rejected 3 times due to Legal reasons. When I tried to inquire about the legal reasons, Airtel outlet at Ghoddod Road, have told me that my number is a vanity number and I need to pay charges of Rs.1000 for that in order to leave Airtel. Now my point is when I bought this number, I was not told that this is some kind of vanity or special number and I did not paid any extra charges for that except Rs.300 for new connection and activation. When I argued this at Airtel office at Ghoddod Road, the executive named Krupa, gave me irresponsible answer that at that time, MNP was not in effect.

                          I truly believe that Airtel don’t want to let go any old customer to other company as it may bring bad reputation to them. I met many people at Tata Docomo office whose requests were also rejected just like mine by Airtel. They are charging this money so that many of the people would not leave them. This is my business number which I cannot afford to change as it is given to many people and if I do so, I would suffer a big business loss.

                          I have recorded my last conversation at Airtel outlet at Ghoddod Road, Surat with executive named Krupa. These people are handling more than one customer at a time. She has told me to pay Rs.1000 for vanity charge. When I argued the same as above, she has replied the same answer.

                          Please help me, as I am want to leave Airtel and their services.

                          Jignesh H. Tamakuwala
                          M –[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hello,

                          On 21st June, 2011, I had a call from Airtel inquiring about this complaint and wanted to have some information regarding it. I gave the correct information.

                          Today morning when I saw the comment from Airtelpresence, I called 121 number and tried to inquire about the solution given to my complaint. The tele-executive was unable to answer so she asked me to visit the Airtel Relationship Office. So I visited the Airtel office at Sahara-darwaja outlet. Meantime I have emailed about it to both [protected]@in.airtel.com and [protected]@in.airtel.com whose reply is still awaiting.

                          At Sahara-darwaja outlet, I spoke with executive named Anuj. He confirmed that my complaint is solved and now I can give request for porting of my number. He added that I should make payment in excess in order to avoid rejection due to insufficient funds. I reminded him about my deposit which I have paid at the time of purchasing new connection and activation so he said he would tell me exact amount I need to pay deducting the deposit. After looking at his computer screen, he told me to pay Rs. 120. The bifurcation of this amount is my last month bill is Rs.221 + my unbilled amount Rs.86 + monthly rent on prodata basis Rs.80 + service texes around Rs.15 – my deposit Rs.300 = Rs. 102 so I should pay Rs.120 in excess of Rs.20. I have paid Rs. 130 as I it is going to take a week period to process MNP request. And I will continue to use my number as I cannot stop using it. So in future, I may pay another Rs.50 keeping eye on my unbilled amount.

                          Today I have also given porting request to TATA DOCOMO. Now let’s hope everything should be done without any rejection. I will report back here, once I successfully port my number.

                          Jignesh H. Tamakuwala
                          M –[protected]
                          Today i have again paid Rs. 50. So now i have excess money of say Rs. 80. :)

                          I will write here once i successfully port it. :)
                          Hello Airtelpresence,

                          On 27th june, I have deposited another Rs. 100 to my account as my usage in this week has been more.

                          Today is 8th working day from the day I have requested for MNP in TATA Docomo. Still I have not received any message or call regarding acceptance or rejection of my request. I have been to TATA Docomo to inquire about my status of MNP, the executive told me that it has been rejected. According to her system, the reason is either my number is blacklisted or unsettleled overdue. Then I have been to Airtel office at Sahara Darwaja road, and I have talked with the same guy, Anuj, whom I have talked before. He said there is nothing in his system about rejection or acceptance of my request. He asked me to wait for another two days as there might be some delays. He also checked my status about my dues, and confirmed me that I have Rs.8 still in credit to my account. Please look into this matter and try to solve it to my favour.

                          Still I don't understand what takes long to process my request.

                          Jignesh Tamakuwala
                          M[protected]
                          In addition to my last comment, I have recording of my conversation with Airtel office executive named Anuj.
                          Today is the 10th working day and still there is no sms or call about my MNP status. Still the executive named Anuj at sahara-darwaja outlet asked me to wait as he wants to have clear acceptance or rejection. He has given me his contact number to inquire on phone tomorrow. He is really helping guy. Wish whole Airtel company would be like him.

                          Today i have received one call asking about my complaint here but i was in middle of a traffic so i asked him to call again after 5 mins, but he didnot.

                          I want quick solution now.

                          Jignesh
                          [protected]
                          Yesterday i had a call from Airtel regarding this complaint and he asked for 3 days to check what went wrong. Now i want to quit Airtel as early as possible.

                          Jignesh
                          [protected]
                          Hello,

                          It’s been two weeks since I have applied for MNP and still no news of its acceptance or rejection about it. Airtel is really testing my patience now. I have contacted Anuj, an executive from Sahara-Darwaja road, Airtel outlet. Still he is saying he cannot do anything till he gets clear rejection or acceptance. In his language he is waiting for a closure of my request. Again he ask me to contact him on Monday.

                          IF MY GIVEN AIRTEL NUMBER i.e. [protected] IS NOT ALLOWED TO PORT-OUT TO TATA DOCOMO WITHIN A WEEK TIME, I WILL OFFICIALLY FILE A SUIT AGAINST AIRTEL IN CONSUMER FORUM, SURAT AND WILL SEND A LEGAL NOTICE REGARDING THE WHOLE MATTER VIA MY ADVOCATE.

                          I have all the recordings of who spoke what with me and who keeps denying the process on the name of investigating. Take note of this, whom-so-ever is following my complaint.

                          Jignesh Tamakuwala
                          [protected]
                          Hello

                          Update -------
                          Today, i had a call from Delhi from Airtel. He said i have to first clear my bill which will generate tomorrow and make some excess payment as it is going to take one week. I reminded him that i have already made excess payment at the time of my last MNP request on 24th June. Then i told him that you guys are taking so long that my UPC code generated on 24th June is already expired on this 8th July. So he caught this line and wrote on my MNP request closure note that my UPC code is expired and my unbilled amount was not cleared. What the heck??? One guy from Airtel saying i had enough excess amount at the time of MNP request and other guy saying totally contradicting to that???

                          Now when i asked him what to do now? He asked me to generate new UPC code for new request tomorrow and let him know about my it plus he will tell me the bill amount which will be created on 12th July (tomorrow), then he make sure that i port-out successfully.

                          Lets see how truthful he is in his promise.

                          Jignesh
                          [protected]
                          Hello

                          Update---

                          Yesterday evening my new bill was generated of amount RS. 183.99. Today morning when i called Rahul, guy from Airtel from Delhi, he again asked me to clear my outstanding and my unbiled amount. so i have paid Rs. 400 against it as later after succesfully porting out, i will get my refund as my Rs. 300 is still with Airtel as deposit. When i asked him that if he want my UPC code, he refused to have.

                          So today, I have again given request for MNP in TATA Docomo. Now lets see what happens next but i am sure about one thing, IF THIS TIME IT IS REJECTED, I WILL OFFICIALLY FILE A SUIT AGAINST AIRTEL IN CONSUMER FORUM, SURAT AND WILL SEND A LEGAL NOTICE REGARDING THE WHOLE MATTER VIA MY ADVOCATE. THIS IS THE LAST CHANCE I HAVE GIVEN TO AIRTEL.

                          Jignesh Tamakuwala
                          [protected]
                          Finally, Good news came today morning when i saw my phone is not getting the signal reception so i inserted docomo card and to my surprise it is working now. It surprises me because i didnot received any sms about the switchover. Anyways everything is fine now.

                          THANK YOU INDIAN CONSUMER FORUM FOR STARTING THIS ONLINE COMPLAINT REGISTRATION. THIS HELPS A LOT O[censored]NSATISFIED CUSTOMERS ACROSS INDIA. LONG LIVE CONSUMER FORUM.

                          THANKS airtelspace, FOR REPLYING AND RESOLVING MY COMPLAINTS. IT IS HARD TO BREAK RELATATIONSHIP OF 2.5 YEARS WITH YOU BUT SOME CIRCUMSTANCES FORCED ME TO DO SO. THANK YOU.

                          Jignesh Tamakuwala
                          [protected]
                          for MNP (idea to airtel)
                          Hello Respected sir/madam,

                          My name is Prakash Chaudhari. I am from silvassa, (UT) Gujarat. As you might know that in Gujarat, MNP (Mobile Number Portability) is started to 1 month . My mobile no. is [protected] which is from Airtel, Gujarat. It’s a pri-paid number. I had been using this number. i feedback customer care My documents take . but i'm 4th times collect the documents to airtel realaters. after not start my number Please verry loss my important calls.

                          Please help me, as I am want to leave Airtel and their services.

                          Prakash Chaudhari
                          M – [protected]/[protected]
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                            mallesham karre
                            from Hyderabad, Telangana
                            Jun 16, 2011
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                            Address: Rangareddy, Andhra Pradesh

                            Dear Sir,

                            My name is Mallesham K, my Airtel prepaid No. [protected], today(17/06/2011), an amount Rs. 15/ has been deducted from my account and I have received an SMS from 50505, saying" Thank you for registering. You have been deducted Rs 15/- for Kajol event. Call 50505 at 2p/Sec on 17June T &C apply." Where as I have not registered for any such service. When I received a junk(crap), simply I disconnected. This way Airtel cheating the customers like me. When I tried to contact Airtel Customer care 121, I could hear only their adds, I can't talk customer care executive.

                            This type of attitude of service providers like Airtel should be brought to the notice of the Media and public. We should condemn such behavior from Airtel.

                            Thanks & regards,

                            Mallesham Karre
                            Dear Sir,

                            I am K.Mallesham an Airtel Pre-paid customer with mobile No. [protected], Today(17/06/2011), an amount of Rs. 15/- has been deducted from my account, I have been sent an SMS from 50505 saying "Thank you for rgistering. You have been charged Rs 15/ for Kajol envet. Call 50505 at 2p/Sec on 17th June 3.00PM terms and conditions apply" Where as I have not registered for any service like that. When I got some advertisement call(crap), I simply disconnected. This way Airtel is cheating the customers like me. When I tried to contact customer care 121, I couldn't get customer assistant on that line.

                            I felt very bad, for such an act from Airtel. I condemn such behavior, I couldn't contact customer care personal, only junk adds, I have hear on 121 no.

                            I hope such things are to be brought to the notice of Media and public, so that Airtel or any other service provider will not cheat customers.

                            Thanking you.

                            Mallesham Karre
                            Dear Mr Rakesh Ranga,


                            Thank you for your prompt action toward my wrong deduction. Hope this type of wrong deductions will not happen in future, even though it is a small amount, but it creates mistrust.

                            Thanks & regards,

                            Mallesham Karre
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                              arshadambia
                              Jun 16, 2011
                              Resolved
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                              Resolved

                              Roaming Activation in Saudi Arabia

                              I am Arshad Ambia. My Airltel No. [protected]. Please Activate My international Roaming. My Email id [protected]@yahoo.co.in...
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                              S
                              saradkasera
                              from Bengaluru, Karnataka
                              Jun 16, 2011
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              Hi,
                              Airtel broadband has charged Rs 500/- online for new broadband connection in Bangalore (details below) claiming that if the connection is not feasible or Airtel fails to connect within 3 working days, money would be refunded. It's about 1 month (32 days) and I am yet to get the new connection or the money refunded on my account. I have tried reaching Customer care, Airtel escalation matrix, etc with false promises and wierd reasons.

                              I was trying of a private operator expecting to be a better service but this incident completely changed my opinion.

                              Below are the details of my application:
                              1. application number ONBANGA00000585 on 14th May 2011
                              2. Transaction Reference number:[protected]
                              3. Installation address: Bearing no 12, 2nd floor, 1st cross, Gundappa Layout, Byrasandra, C V RamanNagar, Bangalore - 560093 .

                              I have all the terms and conditions, filled forms, conversation with customer care executive and excalation matrix with Airtel stored with me as the prove (if required be). Please do revert back at [protected]@yahoo.co.in if you do need any clarifications/more information.


                              Warm regards,
                              Sarad.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                proteus78
                                from Mohali, Punjab
                                Jun 16, 2011
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                Hi,

                                I want to complian about the poor customer service provided by Libra Communication. I applied for getting the prepaid SIM ownership changed for the no. [protected] and then subsequent change from prepaid to postpaid. However, I have been undergoing an "indefinitely delayed" experience with Libra Communication people. In my case, I have been interacting with customer care execs Ms Pooja and Ms Harsha. It has been almost a month now and after every alternate day I try to follow up with them and I am still being told that it will happen "shortly". I hope I can get some kind of response from Airtel Presence soon.

                                regards,
                                Umar
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Rakesh,

                                I have not been able to receive your calls as I am out of town currently and will be back after 7th July. The issue is yet to be resolved. I would appreciate it if somebody can contact me after 7th July.

                                regards,
                                Umar
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                                  vinaygoyal1990
                                  from Ludhiana, Punjab
                                  Jun 15, 2011
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                                  Address: Fatehgarh Sahib, Punjab

                                  Airtel is deducting my hard earned money unnecessary.

                                  earlier ther deducted money for govt jobs service and when i compaint they said me that they will refund my money but they not refunded even a single rupee.

                                  Now I am using Mobile office on my mobile wuth Recharge of Rs 60 for Internet but they also deduct my money.. I lost Rs 40 in 2 days when i compained airtel they are saying that airtel Live.

                                  But i am using only Mobile Office.
                                  why you people deduct extra money when i already activated Internet.

                                  Every month i loose 50-100 rupees because of these automatic activation of services,

                                  Frnds please suggest me any realiable service proivder other than these cheater airtel.
                                  Now airtel is forfing me to port my number to somewhere else.

                                  we use more than 50 airtel numbers at our work.
                                  so we are loosing a Big money. we need to shift all these to any other service proivder. and we suggest to all that not to use Airtel.
                                  Today i face 1 more problem they charged me Rs 22/- for GPrs of 1 week.

                                  I not activated such service whereas i am already using Rs 60 Internet.

                                  airtel just cheating customers. those who not track there balance they are cheated by Airtel.

                                  i suggest all airtel users to check there balance regularly and you will come to know this.
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                                    Biswajit Sahoo
                                    from Bhubaneshwar, Odisha
                                    Jun 15, 2011
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                                    Address: Khordha, Odisha

                                    Dear Sir/Madam,

                                    I, Niranjan Sahoo, customer ID-[protected], have taken a Airtel Digital TV connection. As the monsoon already started raining here, I am facing difficulties while watching TV. There is no signal transmission during rains because of which I'm unable to watch tv.
                                    Kindly provide a solution to this as soon as possible.

                                    Contact details:
                                    Plot No-114/7, Aerodrome Area, Bhubaneswar-751020
                                    Phone[protected]
                                    I, Ajay pandey, customer ID-[protected], have taken a Airtel Digital TV connection. As the monsoon already started raining here, I am facing difficulties while watching TV. There is no signal transmission during rains because of which I'm unable to watch tv.
                                    Kindly provide a solution to this as soon as possibl




                                    cont. [protected]
                                    Ajay pandey
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                                      sunder yadav
                                      from Rohtak, Haryana
                                      Jun 15, 2011
                                      Resolved
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                                      Resolved

                                      Address: Mathura, Uttar Pradesh

                                      I have not get the benefit of STD calls @ 40paise/minute yet after disconnect any call my phone display shows "aapki sabhi STD calls 40paise/minute kar di gayi hai wo bhi bilkul free"

                                      Ramdev
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Respected sir,
                                      i am giving you some information of idea cellular its call rate for idea 2 idea are 30 paisa and for other mobile is 50 paisa without any extra charge or any recharge.
                                      Than why cant airtel provide the same if this continiues no one is going to contine on airtel .Airtel is not competiting with other services.
                                      Respected Ma'am/Sir,
                                      It is so sad to say that Bharti Airtel is no more customer friendly. We students used to spread the message of "Use Airtel, Its the BEST''. But due to recent hikes in callrates, especially the the substantial reduction of SMS Pack from 450 to 250 (in the case of 45 recharge), we have decided to switch over to Idea.
                                      We are pointing out the fact that Airtel is going to loose the best part of its customers soon.
                                      my airtel no. is [protected] . its a frndz card but from last 5 days i m paying 25 paise 4 sms. before iy was only 10 paise. i have another frndz no. but from that no. its only 10 paise now.why it is so. i m going to stop this no.
                                      NOT SATISFIED WITH THE CALL RATES EVEN BY RECHARGING THROUGH REDUCED CALL RATES PACK
                                      i am using airtel prepaid card.now my call rates r airtel 2 atel 25ps.n other 50ps.
                                      but few airtel users have airtel 2 airtel 10ps. n other 30 ps.
                                      so restore my call rates
                                      Dear Sir/Madam,

                                      I am using my airtel number prepaid [protected] for few years now. I am struggling with the kind of call rates airtel is providing to its existing customer. I am almost shocked to know that Airtel is providing 50p/min(not interested in per second scheme) to its new customer along with 100 of sms free while 60p to old customers (without any free sms). Now when all providers are competing with each other with such a low call rates(tata 30p/min, reliance 1 rs for 3 mins, vodafone lots of national sms free) and other free services, airtel is harassing it customers with such a high call rates just in lieu of retaining old number. Anyways number portability is coming on Jan 20th and I don't have to get harassed by airtel. I am interested to know the statistic of lose/gain customers from other providers for airtel.

                                      Please take it as my last complaint as a airtel user if you can resolve it (I am sure you can't:))

                                      Regards/Ravish
                                      [protected]
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