Airtel Complaints & Reviews

Sir,
I am very Sorry and disappointed to see the way you have addressed to my complaint for consumer ID :[protected], Till date the engineer has not visited my home even after complaining thrice with you call center, rather I got a call from your Office inquiring about my complaint which hasn't been resolved, to add to the problem i have received message saying that "my consumer service request no.9394321, 9352146 has been resolve " though unresolved till date. I am paying rs 6 per day for the airtime charges even without viewing any channels. This kind of your attitude shows your unwillingness to resolve consumer grievance and rather just passing the buck.

Sir,
Today at around 2 p.m your engineer visited my place and though late but resolved my problem to my satisfaction. Thank you for your response.

Regards
Rishabh Choraria

custmer ID: [protected]

Am seeing something going after escalating nodal & applet level. I will continue connection after the resolved all the issues.

Thanks
.

Dear Mr. Rakesh, .. Appreciate your response. Thank you.

My new porting ID is AL223122. Kindly ensure that my fresh request for porting away from Airtel will not be again rejected for any lame reasons.

Regards
Cdr Jacob

Mr. Rakesh, What nonsense is this?

My 3rd porting request (ID: AL223122) has also been rejected by AIRTEL. I think the AIRTEL staff does not permit PORTing from their network and sitting there only to message "Your MNP request has been rejected due to UPC Mismatch".

I am now determined to take this to a meaningful end.

Mr Rakesh, .. Who has told the issue has been resolved? By crediting just Rs 50.00 for all these miseries that Airtel has given me, you expect to silence me?

Why Airtel keep rejecting my MNP request (Prepaid) for no valid reason?

From: Mahipal Singh <[protected]@yahoo.in>
Subject: Re: Fw: Re: Fwd: alert your comp.
To: [protected]@airtel.in
Date: Sunday, 21 August, 2011, 6:00 AM











Dear Sir,

we are request you followwing email received from [protected]@yahoo.in to [protected]@lifelinedelhi.com Date: Wed, 3 Aug 2011 17:47:56 +0530 (IST this email received from airtel connection to airtel connection. Mails are receiving from 122.177.106.251. And This IP is belongs to ABTS-North-Dynamic-251.106.177.122.airtelbroadband.in. And currently using in 224, OKHLA PHASE III Delhi.


WE ARE REQUEST YOU PLS SEND THE FULL DETAIL WHERE RECEIVED THIS E MAIL, INTERNET NO. & PARTI DETAIL

THANKS

MAHIPAL SINGH
LIFELINE SYSTEMS PVT LTD
F-40 OKHLA IND AREA PHASE -1
NEW DELHI-110020
MOB NO. [protected]







Dear Sir

Mails are receiving from 122.177.106.251. And This IP is belongs to ABTS-North-Dynamic-251.106.177.122.airtelbroadband.in. And currently using in 224, OKHLA PHASE III Delhi.

Regards

apesh

can i have your contact number so that we can get in touch !!! and solve this issue ASAP...

Yes the issue has been resolved on[protected]. Thank you for your action on the above complaint.

I would like to bring to your notice that the complain for relocation was made on[protected] and finally on[protected] the request was completed. My airtel dth account is has been charged for this non utilisation of service periods. Therefore i request you to refund the burn rate of my plan in my account Since[protected] till[protected].

Sanjay Gupta
Cutomer Id - [protected]
Mobile No - [protected]

Airtel Nokia — Deduction from Balance

Dear Sir/ Madam,

my previous balance our 692.49 again it has been disturbed from Airtel Office. Rs.2.60 has got deducted from my currency. Now my present phone balance is 689.89. Inspite of several online complaints still my currency in phone is being disturbed.

Leena,
[protected]

Dear Sir/ Madam,


my nother Airtel Sim having No.[protected] same process going on previous balance was 772.19 without my knowledge deductions has been done and now balance showing is 765.19. DO NOT DISTURB was added to both the sim number. Hope your good office will do the needful.

Leena
[protected]

Bharti Airtel — change of prepaid to postpaid plan

in spite of somany requests and waisting money on talking to local officials they are not changing my prepaid plan to post plan. They say it will be done only after three months.Butwhy?
I have depositsed all address, photo identityand check.

These are all real and Airtel is trying to make the public fool.

A reply is sent on 27th Jun 2011 to Airtelpresence with all required information (address, alternate number for communication, etc) hope to see some Presence from Aitel??

Hi Rakesh,

Nothing is resolved, it is more than 10 days I’m waiting for some solution. Every alternate day I'm calling Airtel and checking the status and each time I get different irresponsible, sick response.

And Finally this is what I received to my personal ID;

On Wed, Jun 29, 2011 at 10:29 AM, <[protected]@in.airtel.com> wrote:
Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd

[protected]@in.airtel.com <mailto:[protected]@in.airtel.com>

Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.

<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Dear Airtel Customer Team,

What a great response I am getting from airtel, that now airtel made up a request on behalf of me to Cancel my airtel number [protected] becuase I launch a complaint in consumer complaint forum.

So, in another way Airtel giving message to all customers that if you had a problem then bear it otherwise get out.

See below mail send by Airtel team for cancellation of my number and just to prove my point i attaching my 22-06-11 mail also .
[protected][protected][protected][protected][protected][protected][protected]
Ref: Email dated[protected], regarding cancellation of airtel number [protected] due to the reason plan not changed.

Thank you for writing to airtel and the opportunity to assist you.

We are truly disappointed to learn that you have decided to surrender your airtel number. You have been our esteemed customer and we would want you to be a continued member of the airtel family. We would be happy to address any of your concerns regarding this connection.

We would like to inform that your request has been registered with us with the reference number 1522196 and the same will be addressed by 7 days.

Currently, there is an outstanding of Rs. 890/- in your account as per invoice dated[protected]. The final bill will be generated on[protected].

Please be informed that as per process, the rental and services (outgoing and incoming) will be barred for the above mentioned connection end of 7th day from the cancellation request date.

The security deposit (if any) will be automatically adjusted towards outstanding balance on the account or refunded through cheque within 45 days from the date of permanent disconnection.

We value your association with us and hope that we get a chance to serve you again in future.


warm regards
Santosh Gani
customer care executive
bharti airtel limited
[protected][protected]
22-6-11 mail
[protected][protected][protected]
[protected]Original Message[protected]
From: ssharma.[protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 22/06/2011 07:10:35 PM
Subject: Re: REQUESTED FOR 999 AIRTEL PLAN :: EVERTIME FALSE STATEMENT GIVEN BY AIRTEL EXECUTIVES [|BAL|Qrc4529183|]

Hi,
Are you guys out of your mind or you didn't try to understand the problem of
customer.
You guys not seen my below request.
I have request for this plan Airtel - DSL Combo Surf 749 (Day (512 kbps/256
Kbps) to Airtel - Max 10 GB (2Mbps/256Kbps) UL Combo Plan on 11 June 2011,
Before my billing cycle which 17 June 2011.
That time you guys assure me that new plan will be effect from new billing
cycle which start from 17 June 2011, now you saying that it will be effected
from 17 July 2011.
I can't wait till that time, so give a reason why this was not done on 17th
June 2011 and who is responsible for that, otherwise I have to get these answer
from your higher authorities or take some legal action.
This was not my fault, if you can't upgrade my plan (Requestd for : Airtel -
Max 10 GB (2Mbps/256Kbps) UL Combo Plan) immediately then I don't want this
plan any more, I'll not pay any single penni if this plan update on 17 July
2011.
You guys not leave any choose for me to disconnect my airtel connection.
***********************************Shame on you guys, in another words Airtel,
if you can't satisfy you customer****************************************
Regards
Saurav Sharma

Even though u bought a 3G netsetter.
It is connected to 2G network (in above figure connection is shown as EDGE). So, the max theoretical limit is 384 kilo bits ps / 48 Kilo Bytes ps

Change the network to 3G mode (WCDMA/HSPA 2100 MHz)

Airtel DTH — DISAPPOINTING CUSTOMER CARE from AIRTEL DTH

This is Rajendran, an existing AIRTEL digital TV customer for the last one year. I have registered for HD upgrade in the AIRTEL WEB page in the last week of July-2010. An Airtel person with name Kiren Kotkar called me and then clarified the details and advised me to pay Rs.2265/ as the charge for the upgrade. I have paid the same through IVRS. The person then informed me that the airtel person will visit my residence in 48 hours and install the HD compatible set top box. Even after three days passage no one ever called me up. Then I have started contacting the customer care thro No[protected] & 12148 almost three times a day. Every time the customer care person will deliberate with the back end person and inform me that the airtel person will call me up in 2 hours and the set box will be installed today. That 'to day' has never materialized so far. I have repeatedly contacted the customer care almost more than fifty times. Every time, I will keep explain the story and get the same reply with added apologetic words for the delay. This is repeating even today. The biggest advantage for the customer care person and the gravest disadvantage for the customer is that the same person will not be talking to you again. Hence a simple apologetic word is sufficient for them. This is how the customer care is being taken care by the big corporates also. No customer care person need to face the customer again. I even got the cell no. of an higher lever airtel executive and could communicate with him yesterday(after many days of repeated attempts and listening to the same voice informing me that the cell phone is kept switched off) . He was serious enough to look into the problem and finally intimated me that the job will be done today(i.e. yesterday the 17th Aug.2010). But even today my disappointment continues. They may have many problems of including non availability of the instrument etc. But at least the local person who has to implement the same can have the courtesy of calling the customer and inform him the status and the probable date of installation. Neither they are bothered to inform nor the customer care persons give the local area contact no.(This is their policy as informed by them.). And today when I tried to contact that higher level executive, the same answer repeats “Sorry the cell phone you are trying to contact is switched off. Kindly try later”.
So we keep talking to the personnel sitting in the customer care center and giving promises every day and we keep listening to them as a matter of fun. I do not know whether the instrument will be installed at all? Are they serious about the customer care at all? Only the time will answer.

Airtel service is damn bad and . Their customer service is pathetic and service centre never answer to phone. My registered mobile number is [protected] and I'm trying to get my problem resolved but nobody is bother to look into. I have put many mails to Nodaldl and airtelDTH but no outcome.


Regards
Sanjay Verma [protected]

Airtel DTH — Disappointing service and customer care

Customer ID : [protected]
I have an airtel DTH HD (updgraded from normal one) i tried subscribing a new HD channel for last 3 weeks, and its still not subscribed. i complaint, few person called me, still not resolved, few days back the substandard remote stopped working, and the worse the STB showed a message to reboot and when i restarted it's stuck at 'first installation process' . I've been complaining this about last 4 days (today is 4th day), today when i called up customer care, one guy said 'ya,'ya' to all the details i told(i've been repeating this since last 4 days) and disconnected the call. They keep giving me a same number to call up engineer and the engineer keep telling that they don't cover my area. They also give a time everytime i call up. This really disappointing from a company like airtel for which i always had good impression of their services. I'm trying my best not to use false language because they really are testing my patience.
right now i feel like screaming and shouting if i get one of the senior official in front of me.

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

My no. is [protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.
thanking you

AirTel — Unsubscribe the yahoo zone

My number is [protected] .I want to unsubscribe from Yahoo Zone. I have complained to the customer care about this.The matter is not getting solved.Every month it deduct some money from my account.Please deactivate the service.Thank you.

My number is [protected] ...yahoo zone has been subscribed to my no., so i like to unsubscribe yahoo zone as soon as possible...
thanking you

Just sms YUNSUB to 58243. Yahoo zone will be unsubscribed in few minutes.

Its just a business trick that they have shadowed easy way to unsubscribe... end up loosing money & then call customer care...

my no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the first month i subscribed, but the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please please unsubscribe me once for all. Rgds, r.s.butalia.

Airtel-Mobile SIM — To unsubscribe Yahoo Zone

I wish to unsubscribe from Yahoo zone.Asum of Rs. 10/-is deducted from my Airtel Prepaid .My mobile No. is [protected].

free chat service — unsubscribe from yahoo!zone

dear sir, my phone number is [protected] . i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do smething and unsuscribe it fast as soon as possible.

my no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the first month i subscribed, but the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please please unsubscribe me once for all. Rgds

my no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the 2 month ago, but why it is not cancelling i dont know, the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please please unsubscribe me once for all. Rgds

Yahoo Zone — CHARGING FOR SUBSCRIPTION WITHOUT OPTION

I AM A SUBSCRIBER OF AIR TEL PREPAID WITH NUMBER [protected], IWAS CHARGED FOR RS 10 ON AIRTELIVR WITHOUTMY SUBSCRIPTIONALSO FOR CRICKET IAM NOT ABLE TO BROSE HTTP://203.199.114183/YZU, PLEASE DELET THEUNWANTED SERVICE AND REPAY THE AMOUNTS WHICH ARE DEDACTED FROM MY BLANCE--AHMED

dear sir, my phone number is [protected]. i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do smething and unsuscribe it fast as soon as possible.

my no.is [protected] I want to unsubscribe from yahoo zone as soon as possible... It unnecessarily charges me Rs. 30/- per month. Pls process it at the earliest
thanking you

my no.is [protected] I want to unsubscribe from yahoo zone as soon as possible... It unnecessarily charges me Rs. 30/- per month. Pls process it at the earliest...
thanking you

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...

sir
my mobile number is [protected].i want to unsubscribe yahoo zone immmedietely..kndly help me to do so

My no. is[protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.
thanking you

my no is [protected] and i would like to unsubscribe yahoozone as soon as possible...its not worth 30 rs a month..

Nokia Airtel Phone — Unsubscribe from yahoo zone

Please unsubscribe me from yahoo zone..i dont use this service still i am being charged for it...and there is no method specified as to how to unsubscribe..my no is: [protected]...respond asap!!!

i want to un subscribe my yahoo zone but i am not having GPRS connection activated now so if you kindly help me to dis connect it then i will be obliged
my number is [protected]

please deactivate my yzone alerts on mobile no [protected]

My no. is [protected] and despite cancelling yahoo zone, which is useless and not at all functioning is worthless and i have unsubscribed since the first month i subscribed, but the service keeps reminding me month after month about " you have been automatically subscribed and you will be charged Rs.10/- for the services"
Now, please unsubscribe me once for all.

Rgds

K Prakash Rao

dear sir, my phone number is [protected] . i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do smething and unsuscribe it fast as soon as possible.

dear sir, my phone number is [protected] . i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do smething and unsuscribe it fast as soon as possible.

My mobile airtel prepaid phone no. is [protected]. I wish to unsubscribe the Yahoo! zone service so please do help me

dear sir
today I got an sms which states"dear user, yoursubscription to yahooi zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 message centre =[protected].
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]
thank u
sajeev

i want to unsuscribe yahoo zone from my phone as soon as possible

my no is [protected] i want unsubscribed yahoo! zone from my phone ASAP

Dear Sir,

My no. is[protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.

my phone number is [protected] on which I want to unsuscribe from yahoo zone, which was subscribed while checking the messages, I would like that services to unsuscribeas soon as possible.

It is unfortunate that there is no way to unsunscribe the service as easily as it should be from mobile itself.

i want to unsubscribe from yahoo zone my airtel mobile no. is [protected].
so plz i request you to unsubscribe me as soon as possible.

please unsubscribe airtellive yahoo zone my no. is [protected]

my phone number is [protected] on which I want to unsuscribe from yahoo zone, which was subscribed while checking the messages, I would like that services to unsuscribeas soon as possible.

It is unfortunate that there is no way to unsunscribe the service as easily as it should be from mobile itself.

my mob no is [protected] i want to unsubscribe yahoo!zone from my mobile .pl do the needful as early as possible

my mobile no is [protected] i want to unsubscribe yahoo!zone service from my mobile.pl do the needful as early as possible.thanking you.

Yahoo Zone — Yahoo Zone Subscription

I do not want this subscription of Rs 10 per month which is waste of time. Disturbing fact is that the web link provided in the advance notification for cancellation of this subscription does not work and the subscription keeps renewing itself. Please stop this immidiately.

Rakesh Kaul
Mobilr No. [protected]

Airtel — Unsubscrive yahoo!zoon

yahoo!zoon Subscripction is Unsubscrive on my mobile number.
My mobile number is [protected]
please give me Unsubscripation message on my number

I[censored] R GETTING ANY MSGES WHICH DECUCTING THE 10/-RS PER DAY.
jst get in contact with 121 airtel customer care.tel thm ur complain in detail and tel thm to deactivate it.
If thy deactivated u wil get the msges on ur mobile '' successfuly deactivated''.
I kindly request u all to not to visit any private websites like MOZOOK etc.

I have postpaid Airtel connection no. [protected]. My cell does not conform to yahoo zone.Please unsubscribe my yahoo zone. thanks

my mobile no is [protected]. I got a surprise, am having only pre-paid connection. However, suddenly there has been debit of Rs.30/= towards friends chat.

Pls. unsubcribe immediately.

My no. is [protected] and despite cancelling friend chat zone, i have unsubscribed since the first month i subscribed very long back, but the service keeps reminding me month after " you have been automatically subscribed and you will be charged Rs.30/- for the services"
Now, please unsubscribe me once for all. again my connection is pre-paid. This is something cheating to the customer taking money.

I want to unsubscribe from yahoo zone my airtel mobile no. is [protected]
so plz i request you to unsubscribe me as soon as possible.

please give me Unsubscripation message on my number [protected]

AirTel — unsecribe yahoo zone

please deactivate yahoo zone on my mobile [ [protected] ]. This services distructed Rs.30/- per month of my balace.please deactiveactive this services.thanking you.

my Number is [protected] and in my connection with airtel, yahoo zone has been subscribed, and every month 30 Rs is Charged, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

dear sir, my phone number is [protected] . i wish 2 unsubscribe from yahoo!zone, it will be renewed in 2day before that please unsubscribe it fast as soon as possible.
Thank u...

My no. is [protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.

sir
You are requested to kindly unsubscribe / deactivate from yahoo!zone my mobile no.: [protected], at the earliest.
Thanks
Sanjeev Jindal

AirTel — unscribe me from yahoo zone

Dear Sir,
I am a prepaid customer of Airtel.Before six month back i recharge my account for an amount of Rs.299 to access GPRS but i am not able to access the same in the next month i also recharge the same to access it but there is same thing. After several request and after depositing the 3 rd month amount i got the setting and access internet.in this connection i would say that Bharti Airtel is extracting mony from its customers.In the fourth month I will pay Rs. 2000/- for acessing internet and after that i disconnect that GPRS sevice from my phone and stop recharging for GPRS.After that in every 15 days i have got one masage from airtel that your subsciption for yahoo Zone will be renewed with in 2 days.You will be charged Rs.10 /- for this sevice. I will pay for such a service that i never use . The customer care service 121 of air tel never receive any complain from its customers what i tried for several times. My Mobile No is [protected]

dear sir, my phone number is [protected] . i wish 2 unsuscribe from yahoo zone, unknowingly it got suscribed, one msg came that it wil be renewed in 2day before that plz do the needful as early as possible to unsuscribe it fast.
Thank you,

Rushikesh

My number is +91 [protected] with Airtel. I decided to try Yahoo Zone: SUBSCRIBING is easy: UNSUBSCRIBING is literally IMPOSSIBLE. I am on vacation in Europe, I get charged. I tried to access the URL Yahoo gives for UNSUBSCRIBING; of course, it does not work ( the message is: No access, Contact operator)
Can someone explain how to get Yahoo's hands out of my pocket?
Thanks!
Eric Martelly

Yahoo is making tons of money due to forced subscription of Yahoo Zone, it charges Rs10/- per week, and the link for un -subscription don't work . Is this how multinationals make money .

Dear sir,
today I got an sms which states"dear user, yoursubscription to yahoo zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 =
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]

Dear sir,
today I got an sms which states"dear user, yoursubscription to yahoo zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 =
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]

Dear sir,
today I got an sms which states"dear user, yoursubscription to yahoo zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 =
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]

Send a message YUNSUB to 58243. This message will charge Rs 3.00, you got a confirmation message and in four hours this service will discontinue. Hope it works. Good Bye.

My no is [protected]. Please unsubscribe from yahoo zone services.

AirTel — YAHOO ZONE UNSUBSCRIBE

Dea Sir,
I want to unsubscribe yahoo zone from my airtel no[protected]. Reapetd complaint made to airtel req no:[protected] on 05/01/2009 still getting yzone every week. I.P address given by yahoo to unsubcsribe i.e. http://203.199.114.183/yzu.wml its doesn't work on the mobile.
So, please help to get unsubscribe from my mobile no.[protected]

Regards

ANIL KAMBOJ

dear sir,
i have airtel postpaid connection mob no [protected], i recived a text massege about renewed of the subscription to yahoo!zone.i want to unsubscribe this service.so please take immedate action in this matter.i shall be thank to you for this..

my mob no is [protected], i want to unsubscribe yahoo!zone from my mobile .pl do the needful as early as possible

I do not want this subscription of Rs 10 per month which is waste of time & money . most embarasing fact is that the web link provided in the advance notification for cancellation of this subscription does not work and the subscription keeps renewing itself. Please stop this with immediate effect.
My Mobile No:[protected]

I had three times requested airtel service center to deactivate this yahoo zone service on my [protected] no. as i do not have airtel wap connection, but sill they are charging 30/- per month for yahoo zone.

AirTel — unsubsrcibe yahoo zone

Hello, My mobile number [protected] .yahoo zone has been activated . I am unable to unscribe with the address given. So pl. unsunscribe.
thank you
phani

Yahoo Zone — subscription to yahoo zone

Dear sir
Every week a receive a message "dear user.your subscription to yahoo zaone has been renewed for 7 day.you have been charged rs 10 for 7 days .to unsubscribe click here.http://203.199.114.183/yzu.wml"but when i click there nothing could happen. please help to to unsubscribe to yahoo zone.my number is [protected](AIRTEL)

Yahoo Zone — Unsubscribe at the earliest

This is my 10th complaint to you people & your Yahoo Zone SMS.Please stop sending SMS saying Thank you ----so & so--.
Unsubscribe the Yahoo zone with immediate effect.

Mobile no:[protected]

this is my mobil no [protected], i have active my yahoo!zone but i'm not have gprs connecting. so plz disconnect my yahoo zone.plz quickly

Yahoo.com — Unsubscribe me from yahoo zone

Sir, every week i received sms in my mobile number that you are renewed for yahoo zone and you are charged Rs 10.I do not want to access the service.please take necessary action against it.my number is [protected].thanks for advance.

to unsubscribe to yahoo zone use YUNSUB to 58243

My number is [protected]. I want to unsubscribe from Yahoo Zone. Every month it deduct some money from my account.Please deactivate the service.Thank you.

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

MY MOBILE NUMBER IS [protected], I WANT TO UNSUBSCRIBE FOR YAHOO ZONE
THANKS
NAVEEN TIWARI

Please unsunscribe yahoo zone from no [protected] as i don't use this and getting chared

My number is [protected].I want to unsubscribe from Yahoo Zone. Every month it deducts some money from my airtel account without any information. Please deactivate the service from immidiate effects.Thank you...

please unsubscribe yahoo zone from my airtel no. [protected]

as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

i want to unsubscribe/deactivate from yahoo zone...my mobile number is [protected]...so please solve it as soon as possible...

dear sir, my mobile # is [protected] . i wish to unsubscribe this # from yahoo zone . It always shows in yahoo messenger that i m mobile when ever i sign out from messenger. Please unsubscribe this # from yahoo messenger i want to keep signout completely when i m not using yahoo messenger

Airtel Mobile — unsunscribe yahoo zone

Sir, i have airtel connection in my samsung model of cell.Whenever their is a situation of paying bill(e-bill), i receive a msg regardin you have been renewed for YAHOO ZONE..you will be charged rs.30.however i have not subscribed 2 any of such services.i want to unsubscribe this.i have also sent msg to dat particular no.but it sends.YOU ARE NOT SUBSCRIBED TO ANY OF THIS SERVICES..kindly help me unsubscribe YAHOO ZONE.for the no.[protected].

thank you.

Airtel mobile prepaid lifetime — yahoo zone

Dear Sir
I have told yahoo zone to unsubscribe yahoo zone on my mobile no. ( Airtel sim ) [protected]. I met with the authorized dealer in my area for the same purpose many times. All times he said he has told to unsubscribe yahoo zone, but invain. It is more than 2 months i have been trying, I filled the form of yahoo zone to unsubscribe but it too did not work. And Yahoo zone is charging Rs. 10 each week.
Kindly help me to put this complain before some authorized person of Airtel and Yahoo zone so that I can get Yahoo zone unsubscribed on my mobile. Thank you

AirTel — unsubscribe to yahoo zone

respected sir/madam,

plz unsubscribe to yahoo zone immediately. my mobile no is [protected]

my phone number is [protected] on which I want to unsuscribe from yahoo zone, which was subscribed while checking the messages, I would like that services to unsuscribeas soon as possible.

I want to unsubscribe Yahoo Zone. My phone is [protected].

hi you can unsubscribe this by sending a sms to 58243 mentioning YUNSUB. it works.
i also get unsubscribed after paying a lot of 10 rs charges.

yahoo zone have been subscribed to my mobile no, so kindly unsubscribe yahoo zone from my mobile no - [protected].

METHOD O[censored]NSUBSCRIBE YAHOO ZONE IS VERY SIMPLE.
SMS UNSUB AND SEND ON 58243.
TAKE CARE I HOPE YOU A JOY FULL LIFE.
THANKS

to unsubscribe yahoo zone please SMS UNSUB and send to 58243.

my no is [protected] i want unsubscribed yahoo! zone from my phone ASAP

Please disconnect Yahoo zone as early as possile

unsubscribe to yahoo zone
respected sir/madam,

plz unsubscribe to yahoo zone immediately. my mobile no is [protected]
i complaint 2 times, but no unscribed my yahoo zone
please unsubscribe urgently

My number is [protected] ...yahoo zone has been subscribed to my no., so i like to unsubscribe yahoo zone as soon as possible...

My no. is [protected]. yahoo! zone has been subscribed, so i like to unsubscribed yahoo! zone as soon as possible.

plz unsubscribe soon my yahoo zone account & my no is [protected]
Regard
Santosh kr

AirTel — Send SMS to unsubscribe from Yahoo Zone!

Finally i got unsubscribed from the Yahoo Zone! service. The WAP link provided from Airtel won't open at all. So i called up Customer care, and i have got this SMS format to unsubscribe from the service

Send this SMS "YUNSUB" to 58243 and the SMS charges 3/- per SMS

Finally i got unsubscribed from the Yahoo Zone! service

Send this SMS "YUNSUB" to 58243 and the SMS charges 3/-

unsubscribe yahoo zone
as my no.is [protected] to my no.yahoo zone has been subscribed, so i like to unsubscribe yahoo zone as soon as possible...
thanking you

sir, please unsubcribe yahoo zone for my mobile [protected]- G S Rao

I had subscribed to yahoo zone. Now I want to unsubscribe and no options are available. AirTel call centre is not helping. Please help me to unsubscribe. Keshab

whatever the was bad reponse from the airtel office u cant eat up money like that

call me on [protected] this is pure cheating and scamming people balance ... Fraud airtel

please contact me in morning time

Not resolved i call customer care they told do whatever u want nothing can be happen

Hi,

My fake internet bill problem is not resolved completely.

i got fake and gambled bill for May and june months(details given below).

After communicating many times every day. I got only discount for 1103 Rs only for June month(Bill Number:[protected] only. they are not consdering May month bill(Bill Number’s:[protected]They didnt give May month fake charges nearly -1800Rs still now.Intially they told reason it has been activated on 6ht April 2011. and imdiately it has been deactivated from 7th April onwards.now recently they are telling stories like it has been activated from 23/06/2011 -3G -100 Rs plan-100 MB Free.airtel customer care is gmabling like anything.they are confusing and giving wrong diffrent statements in each and evry mail.I will copy some sample mails which i ahve received from airtel customer care.one mail is conforming that 3G-100Rs plan has been activated on 7/04/2011. and other mail is saying that it has been activated on 23/06/2011.

please find the mails wht i received from airtel customer care.

First mail:(saying activated on 07/04/2011)

************************************************************************

On Tue, Jun 28, 2011 at 2:16 PM, <[protected]@in.airtel.com> wrote:

Dear Chilukuri Venkanna,

Ref: E-mail dated[protected], inquiring about the status of Service Request registered on your airtel mobile number [protected].

Thank you for your e-mail to airtel and the opportunity to assist you.

As per the Service Request number 38133754, our respective team would like to inform you that for charges on 3G service amount of Rs. 1103/- has already been credited to your account on[protected]. This credit reflects in your next bill dated[protected] for your reference.

As per the Service Request number 38113125, your request for activation of 3G service at Rs. 100/- plan has already been activated with effect from[protected] on your account.

Please find the details of 3G plan details for your reference:

Monthly Rental: Rs. 100/- (Prorate)
Free Data: Up to 100 MB free beyond which 30p/20 KB

Further, as per Service Request number 38196849 your complaint towards charges on VAS has already been registered and has been forwarded to respective team. Please be informed that our team is still working on your concern. We would respond to you by[protected], 1 :00 PM with an update on your complaint.

Alternatively, you can also know the status of the Service Request number by dialing *121# (toll free). We request your kind cooperation in this regard to do the needful.

We hope we have been able to fulfill your request suitably.

Please do write in for any further assistance.

Yours Sincerely,

Lavanya s
Customer Care
Bharti airtel Limited
********************************************************************************...⇄

Second mail:(saying that it has been activated on 23/06/2011)

**********************************************************************

Dear Venkanna Chilikuri,

Ref: E-mail dated[protected], expressing your concern regarding wrong charges for 3G service in your bill dated[protected] on your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

As per your previous interactions with, we made clear investigation on your account. Please be informed that 3G service at zero plan was active till[protected] and 3G service plan at Rs.100/- was activated by deactivating the previous plan with effect from[protected].

Hence, charges for 3G service for the bill period[protected] to[protected] are charged at 30ps for 20KB as it was zero rental plan.

Please be informed that we follow a completely automated billing system without any manual intervention. We would like to inform you that all charges are levied as per the Services and calls accessed by you from your airtel mobile number.

We regret to inform you that charges are valid as per the usage and we would be unable to refund the amount back to your account in regard to this.

We request your kind understanding in this regard.

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.

Yours Sincerely,

Lavanya s
Customer Care
Bharti airtel Limited

*****************************************************************************

By reading above 2 mails how airtel is gambling customers like me by saying diffrent things evrytime. while taking with airtel customercare, they told diffrent reasons like "it has been charged more because u have sent messages to 121 like that" . I cant provide that proof here(because its voice na).Because of this i lost nearly 3000rs .Just they gave 1100rs discount recently.still I am losting 1800rs.

please try to resolve my problem...

regards,
Un-satisfied airtel customer
venkanna chilukuri
ph:[protected]

Bill detials:
Account Number:[protected]
Bill Number’s:[protected]
Bill Date: 21-May-2011
Bill Period: 20/04/11 - 19/05/11

June month bill details:
Account Number:[protected]
Bill Number:[protected]

Bill Date: 21-Jun-2011
Bill Period: 20/05/11 - 19/06/11
Mobile number: [protected]

I am reachable at [protected] and[protected]

No one ever called me from Airtel to know the status and you guys have marked it closed as resolved. This is really pathetic.

Could you let me know what you have done to resolve the problem? after reporting problems to all your level nothing has been done or nothing has happened till date. I am still struggling to get 3G network at my residence.
If you can't provide the propere services why do you start selling them to customers?

Does anybody in this forum know how to register this fraundent with consumer court?

Dear Rakesh,



I got a call from someone named Mr. Rahul from corporate office but the discussions were devoid of any logics and merly an attempt to eyewash that how the billing was correct .



I have asked very simple and logical questions during the conversation which were :



- I have Subscribed for Rs 750 /- plan which allows me for 2gb consumption .



- Now as per the stastistics which is being shown in ur Airtel 3g dongel is only 1.24 GB while as itemised bills are showing the consumption of little lesser than 2GB ( 2160221 KB'S Precisely ) then How come there is so huge discrepency between live usages statistics and your itemised bills - It is more than 55% ( I would have accepted if it is +_ 10 % )



- Now even going by your itemised bill also the consumption is lesser than 2GB then how come the bill was made of 16, 000/- odd Rupees which actually should be of of Rs 750 / - + Taxes .



- I was told that the company billing cycle is from 8th to 7th of every month so the Bill period changes are calculated on prorata basis and so as the consumption - I simple argument is why this information on billing cycle was not provided at the begning when I have subscribed for this plan - It Clearly indicate the complany malintentions for the customer to fall into the Trap ...

Otherwise I could have been more stingy in the usages ...



- Even If you will calculate it on Prorata basis then from 19th May to 7th June makes consumption period of 20 days which means I should have been charged 500 /- for Bill period charges and subsequently on prorata basis the data consumption would have been 1.33 GB - Which is covering my data consumption of 1.24 GB ( As per the Dongel statistics ) .



But seems no body from corporate office is willing to buy these logics and what in return I was told very rudely that the way bill is generated in correct and you need to pay this much of the amount ???



So I feel lucky that the amount which is being shown here is only 16, 000/- and not 60, 000/- or 6, 00, 000/- as if you want to justify your stand then every thing can be calculated accordingly even though it has nothing to do with the Logics.



I request you to please look into it and depute someone who can seriously look into this issue and help to resolve the same and keep the customers intact .



Rz



Abhishek Gupta
[protected]

--- On Thu, 23/6/11, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:



From: [protected]@in.airtel.com <[protected]@in.airtel.com>
Subject: Inflated bills
To: [protected]@yahoo.co.in
Date: Thursday, 23 June, 2011, 6:54 PM




Dear Customer,



This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.





Regards,

Rakesh Kumar

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@in.airtel.com





Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.






[protected][protected][protected][protected]

From: abhishek gupta <[protected]@yahoo.co.in> [mailto:abhishek gupta <[protected]@yahoo.co.in>]
Sent:[protected]:37 PM
To: [protected]@airtel.in
Subject: inflated bills



My Name is Abhishek Gupta . I Got Airtel 3G Dongel activated on 19/05 /11 . My Sim no. is [protected]. I have opted for 2GB PLAN @750/- On using the services for 18days my connection was barred on 05/06 on inquiring I was told that bill amount is 30, 000 so unless i make the interim payment the connection can not be activated .On telling them the statistics which one can see while using the dongel it was showing usage of only 1.24GB but seems logics does not work in Big Companies like Airtel and I was told that I have to wait till the final bill is not generated ... Which means company has not allowed me to use 0.75 GBS which was balance in the plan . <br />
Now once I have received the bill there was another shock for me as the amount was showing 16, 000 even though the itemised bill which they have sent is showing the consumption lower than 2GB . I am in touch with their diffrent offices - Nodal, Appelete asking for reasoning of this sort of inflated bills and the discrepencie in the statistics which is being shown in Dongel ( Live usages ) and bill which is as high as 61% .<br />
I have again told to wait till few more days time untill someone got to attend the reasoning right . In between my dongel is useless for nearly 20 days and since it is post paid connection - I am paying for the rental without usages ...<br />
<br />
Will any senior officer from Airtel will take note of the same and resolve the issue and customer dissatisfaction ..




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