Airtel Complaints & Reviews

Airtel Postpaid — outgoing of mobile is barred

my airtel mobile has been diiscontinued due to negative verification whereas it was verified successfully and i have also cleared all my account...nodal officer is also not picking the phone

outgoing call stopped mobile no.[protected]

My SIM was blocked. It is asking for PUK code.
So i need the PUK code so suggest me what to do?

My number is [protected].
Thanks for your email. There are some more updates that you might be interested n knowing.
For past 3 days I have been talking to customer care officer, Nodal and appellate office I finally got a consolidated list of document to submit to outlet. I take a leave from office and go to outlet and guess what the CRO just refuses to agree to those documents. I tell him to get me the nodal office number and talk on that. He gives the number but asks me to call. I tell him my outgoing calls are debarred I cannot call anybody. Still he does not do anything and I return back with my leave wasted with no work done. Do you think airtel is worth losing my business meetings for past 4 days and one day of leave. I do not think so. I am ready to shift to other service provider.
Thanks
Anju

Same problem with my airtel number. Unwanted MMS activation is just making me to take resort to MNP. My number is [protected] in West Bengal circle. I wish this MMS service is deactivated soon.

Unsubscribe/ deactivate mms
Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.

Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.what a fraud matter.really shame on you all for sending adult contents an unwanted things in mms. for this go and hang to death. thu

Unsubscribe MMS
My Mobile No: [protected]. I have not activated any MMS service. But i am receiving messages and Rs. 2 will be deducted from my account everyday. Why these things happens? i want to deactivate it immediately and want to have currency back. Otherwise I will change my service provider

Unsubscribe/ deactivate mms

Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.

Mobile No: [protected]. I have not activated any MMS service. But i have receiving sms message and deductiong 2 Rs from my mobile account regularlycan you please deactivate the same immediately. and return back the same immediatly

my mobile.no.[protected] I too have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.

My mobile no: [protected]. I have not activated any MMS Service and yet recieve a sms daily telling that i have been charged Rs 2 for MMS service. I DONT WANT this service. Everyday I try to unsubscribe but in vain. I want my deducted balance back!

Beggar guys will always do the same.For me also they deducting the money for MMS subscription. I want to know whether they providing service or begging from customer

Mobile no : [protected], they activated the MMS service and deducting 2 rs from my account. I called more than 6 times and messaged 10 times no response from them. Hello beggars guys ( AIRTEL) instead of begging like this you can come directly and begg like anything na. If you get i will scold like anything. If you still not deactivate the MMS and if any other options activated to me i will surely call and scold like anything.

Airtel — mms deactivate

Mobile No: [protected]. I have not activated any MMS service.. i want to deactivate the same immediately. and return back the same immediately

I am also facing same issue

Customer care 121 and [protected]

State – jamshedpur, telco colony

We have call to customer care at the same time call not to be connected so we are not able say the errors and suggestion about their product and process.

i have not agreed with your comments as your customer care executives have not been give any response regarding my complaint. They told to do the needful as soon as possible but their is nothing done by them till today

Airtel — Charged me for the postpaid connection which was canceled in January

I got an airtel connection from Bangalore when i was working there. They used to do ECS debit for my corporate account for the standard bill amout of the month. In December i moved to ahmedabad. I send them an email to cancel my postpaid number. They never bothered to reply stating whether my mobile number has been cancel or not. I the outstanding amount was paid through ECS for the month of January in Feb first week. Then again this month they debited my account for the same amount. I emailed them about it but never got any response. This AIRTEL SERVICE SUCKS...

Please confirm per return that number is cancelled forever and I need NOT have to pay anything.

Still someone is using the number. How he changed the e-mail address from [protected]@yahoo.com to [protected]@yahoo.com. This I came to know through your 121 service Ms.Bhavana. She also told me that someone had paid Rs 6410 /- by cash. Receipt #[protected] Dt 22-Jun-2011.

NEVER ACTIVATE THAT NUMBER. MATTER IS VERY SERIOUS.

I do not know which contact number you are taking about. I have not received any SMS from you. If you are still contacting me on [protected] ( which I have destroyed my SIM card 2 years back), it indicates that you have not gone through fully my problem.

If you have contacted me on [protected], I have neither received miss call nor SMS from you. It indicates the bad quality of AIRTEL coverage.

Anyhow note my details as mentioned below.

Sri Rama Sarma Kothuri
210, Sicily park, Plot # 54, Sector -12 B
Koper Khairane
Navi Mumbai- 400709

Can you please elaborate what you have resolved?

Certain VAS were started in my airtel prepaid mobile no: [protected] (Noida) without my asking for them. I just got a message that this service (caller tunes and lately job alerts). Trying to contact customer care failed repeatedly without any result. I have never requested for any value added services for this number. Kindly get the company to stop starting such services unilaterally and charging for these. The amounts charged thus should also be credited back. I tried to register this complaint through airtel consumer complaint website also. But this seems to be totally an eyewash / farcial setup. The customer care (do they care?) and complaints are non-existant. Kindly also direct me where one can get a solution.
RVBalagopalan
Noida
No:[protected]

My mobile number : [protected]
My Spouse's mobile number : [protected]

I bought a new sim card from BHARTI AIRTEL LTD block no. 11-A, SDA Complex, Kasumti-shimla 171009. BHARTI AIRTEL LTD. and Airtel Customer Executives said me that the new sim will be activated till 6pm on[protected] but its not still activated upto 10 pm. I hav called so many times Airtel Customer Care and BHARTI AIRTEL LTD. regarding this problem. Both are not activating my new sim.Please help me to sort this problem, my sim is still not activated till 10.00 pm[protected]
my sim no.[protected]F
phone no. [protected]

Hi,

I can be reached on my US no[protected].

Br,
Y N Siddiqui

No response..

After repeated reminder to [protected]@in.airtel.com we have not received a single follow up from AIRTEL.

I have raised request to install Airtel DTV in my house in Bangalore, Whitefiels 9 days ago and before its been fixed the complaint has been closed and so far from Nov 1 to till day I have been calling their customer care on a daily basis, atleast 3 times a day.. And so far 4 complaints has been raised and everything has been closed with out any resolution.. I recharged my account with Rs. 700 based on the advice given by the customer care executive.. Rs 300 for re-installation and Rs. 400 for viewing the TV. But before installation Rs. 300 has been taken away and I have been losing Rs 15 a day which takes the total to Rs 135 so far and so the grand total I have lost so far is Rs 435.. Every time I call their customer care I get a response saying it will be fixed in 2 hrs and when I call after 2 hrs another 2 hrs and this gets repeated till 8Pm and when I call by 8Pm they say 12Pm the next day and back to the same ways..

If an appointment is fixed it should be done and I have been given an appointment for more than 10 times.. I have canceled all my other works and was waiting for the whole day for the past 2 days and also on 31st Oct 09.. This is not fair..

If this could not be done their people could have told me and I would have gone for someother provider and I would not have lost the money..

I have given them a mail too and no response for that..

What could be done??

Airtel — Problem Not Resolve and Engineer behavior are wrong

Dear Sir

I have complaint regarding the Airtel Service, we had launch a complain on monday to airtel customer care,

engineer are came on monday and he see the phone line, and he also dead my second airtel line also.

i think he did not to able this job. and airtel have no any service engineer who resolve the problem.

my phone line are also dead right now, so i am very angry with airtel service,

so plz do something and resolve my problem immediately

Thanks & regards
Vinay
[protected]
email id - [protected]@yahoo.com

Dear Sir,
recently i've received sms regarding winning of AIRTEL DTH set top box & to get more detail they have advised me to go on airteldigitaldish.com

Plz suggest me the reality on my mail [protected]@yahoo.co.in


Jaideep Soni
[protected]

i am not able to view discovery channel since last 6 months every time guys on ph telling me its in my package and some time its not in my package!! again now a days not able to view national geographic channel for which i had taken DTH connection.
even after getting local service number they are refusing to provide service at my city its tal. place.
now mailing to possible email ids about this issue. so airtel guys will take attention on this issue. else have to shift to other service provider.
if some from airtel team reading this post have a look on my last list of calls about same issue. my customer id is [protected]

Thank you!!

Regards
Prashant P Patil.

I HAD AROUND 4-5 DAYS BACK SMS TO AIRTEL DTH ABOUT THE HD TOP UPS. I RECD MESSAGE INSTANTLY ON MY MOBILE REGARDING THE PROCESSING WILL BE DONE SHORTLY.
SUBSEQUENTLY MY TOP UP OF RS.40/- WAS SUBSTRACTED FROM MY DTH ACCOUNT.
MY AIRTEL DIGITEL ACCOUNT NO IS. [protected]. TILL TODAY THEY HAVE NOT ADDED THE HD TOPUPS. EVEN AFTER PAYING THEY JUST DO NOT EVEN BOTHER TO PHONE ME OR E-MAIL ME THE PROBLEM/SOLUTION. ARE THEY LISTENING. IF NOT, I HV TO CHANGE THE DTH SERVICE PROVIDER.

My query has been resolved but i am not happy with the service and the behavior of the employees of Airtel Dth

THANKS THANKS THANKS A LOT

don't buy airtel DTH . each and everyday they are changing the satellite position and charging 100Rs for dish realignment. airtel dth is worst customer service. airtel dth service engineer are also don't know how to behave with customer. airtel dth compliant also waste they wont take any action to resolve the problem. airtel dth service engineer it self telling to me register complaint about me i know how to hide the complaint.

I HAVE ONE AIRTEL DTH CONNECTION. LAST 15 DAYS AGO I TAKE NEW MULTI CONNECTION OF DTH ON SAME ID. BUT FROM THE DATE OF INSTALLATION SET TOP BOX OCCURS SOME PROBLEM. IT HANGS SEVERAL TIMES A DAY. MANY TIMES I MAKE A COMPLAINT CALL.BUT THEIR IS NO RESPONSE FROM AIRTEL. BUT NOW THEY ARE SAYING THEY GIVE ME OLD SET TOP BOX (REPAIRED).I PURCHASE NEW CONNECTION AND IT HAS PROBLEM FROM THE DATE OF INSTALLATION SO I WANT NEW SEALED PACK SET TOP BOX OTHERWISE I WANT MY MONEY BACK. PLEASE HELP ME.

REGARDS

ROHIT CHANANA

M- [protected]

I recently shifted my home and a technician was called in for Un-installation where i paid 250rs and the guy removed the dish/cable and informed me, after shifting my home i was supposed to give it to the techenician who visits my new home for installation.
The Tech at my new home came in and just installed the Dish but the cable which he was supposed to install(Airtel), he just installed local cable which was wall mounted already and took 300rs. He also informed me that i will get good signal and there will be no problem in using the local cable.

Now the issue is will the Local cable.

I am unable to receive signals for few channels where the customer service says that the issue is due to the local cable.

I requested CC to send tech but the said they will charge me 150rs again due to local cable issue.

Moreover the CC reps to whom i spoke were very rude to me. they have closed my complaint number as Resolved.

Why should i pay to Airtel for their fault and Should i continue using Airtel DTH????

This is Kiran.I have Contacted Airtel customer care for new HD + connection. The customer care executive told me offer of South value sports package with 17 HD channels including Gemini TV HD for 24 months and I have paid Rs 7050.
After activation only 16 HD channels are coming but Not the Gemini tv HD as they told earlier.
So I have contacted again they told this only 16 HD channels only. How cheaply they are behaving Before activation one package and after activation one package.

Dear Mr. Rakesh,

Thank you for your reply. But this is not my first time. So many times I have faced such problems. I will tell you literally I started losing faith in "AIRTEL's" services. Let me see, if you can solve problem and then I may change my idea. Any how, thank you so much and waiting for a positive reply from you soon. Till then,

Regards,

Sam

Dear Mr. Rakesh,

Thank you so much - though my concern is not fully solved.

Regards,

Sam

we have recharge our mobile with oxycash using corpnet trasaction ref no[protected] and mobile no [protected] i would like to bring your notice the amount hase been deducted but mobile not charge
please arrange to refund

thanks
ashok kumar gupta
mo [protected]
[protected]

airtel dth entertainment — setup box not work

airtel dth setuop box not working properly so check & replace

kishor y badgujar
haria park
shaswat appt., room no. 207
via dungra
vapi
d.valsad
mob.no.[protected], [protected]

AIRTEL DTH HD — STB not working

My customer id is [protected]. I have Airtel HD DTH connection. I am having a issue of 'No Signals' when i am using HDMI cable to connect STB to my LCD. This problem happens rondomly.
I raised a complaint dated 10-March-2011. Comnplaint no 5808212. There was a tecnician who visited on 11th March as well as on 12th march. He told that the STB box is faulty and need to be replaced.
A new person came on 12th with a new STB but was not able to do the setting. Then a person Called Mr Sundar (Contact no [protected]) who is supposed to be the manager, called and apolosised stating thet the tecnician is a trainee and dont know how to set up the box and that he would be sending another tecnician in 1 hr. This was on 12th march. I have tried to contact Mr. Sundar atleast 25 times . Every time i have been given a new time for engieener visit but no one have come down to replace STB.
I have been give numerous numbers to follow up. Some of them are
1) Mr Sundar #[protected] (Everytime gives a new no to follow up)
2) Mr Anil #[protected] (On vacation, out of station, busy with other cutomer etc)
3) Mr Basu #[protected]
4) Mr xxxx #[protected]

Every time i call i am given a new noumber to follow up.
On contacting Airtel customer care trhe old compalint is closed and a new complaint is registered with a promise to resolve within 24 hours but to no avail.

Dear Mr. Rakesh,

This is to Inform you and other fellow members That the problem is dated 13th June and today it has been 10 Days.

Still there is no resolution from Airtel.

Also The most disgusting part from Airtel is that we are getting reminders from airtel to recharge our account and that our account has been deactivated.

Please be informed that I am going to post this kind of mafia behaviour of airtel on each and every post.
And NO ONE SHOULD EVERY GO FOR AIRTEL DTH.

Regards,
Deepak

Dear Mr. Rakesh,

Please be informed that the problem is still not fixed properly and the stb is not working again.

so the complaint is still there. Airtel engineers are not responding to our queries. either they are not interested to fix it permanently.

Regards,

Deepak

Airtel DTH — Non delivery

I HAD ORDERED FOR AN ADDITIONAL SET TOP BOX FOR AIRTEL DTH. I used the website, they called back in 2 seconds, I gave a request and a person came and collected Rs. 1190 from me. I was told that the connection will happen in 48 hours. It is more than a week now and I have no response from Airtel.. When i call the customer service they say somebody will call back in 45 minutes, but nobody calls back. I have contacted them almost 10 times.The company name is Shell Transourse in Bombay.. A reputed establishment like Airtel should not be putting the common man in trouble. Please return my money back immediately. Please request all citizens planning to use Airtel DTH to be very cautious before paying the money.

Airtel DTH — NON DELIVERY OF HD STB

I have booked an Airtel DTH HD Multi connection for my residence at Vasanthnagar on 26th Of April. Paid by credit card IVR.I was told that the connection will be made in 48 hours. Two weeks and about 40 reminders and emails to Deepak Soni ,Senior Manager of the Airtel Call centre 12148
as well as Naiyoum Sheikh Airtel Technical support yielded no results.Every time I called I was told that the Installation team will contact me in 20 minutes or the call was intentionally cut after putting on hold for about 20 minutes.It has surely been a frustrating experience with AIRTEL DTH.

I am sure that this is a organisation problem and you can expect similar response from other services like mobile telephony and Internet as well.

THINK THRICE BEFORE YOU OPT FOR AIRTEL.

We used to think that PSU's like BSNL were slack but they certainly have turned out to be smarter than these Pvt Sector behemoths !

Worse still AIRTEL does not have the decency to reply or respond. I have FIVE airtel MOBILES and I am going to switch over to a service oriented company.

STAY AWAY FROM AIRTEL

J.L.S.COSTA

Bharti Airtel — unnecessary messages

I am a user of airtel prepaid mobile service ([protected]), from airtel recieved SMS with offer, sai baba blessing.. click to retrive, once clicked the web. search http://203.200.118.92/airtel/rzone/usai.immediatly got one more message saying thank u for downloading java game from airtellive & has charged Rs 30/- without any downloading.this is second time i have been charged. I question airtel what this service you are giving & hope this will not be repeated again

my sim card is corupted the docouments are submited

my Airtel number [protected] has been bard since last week
i submitted my documents 3 times to my retailer but still it bard and the airtel customer care officer says that your Simcard is active but i can't Receive any calls or mails and msz
plz plz plz active my sim card other wise i have to port my number to other service provider

I submitted all the necessity documents for re-verification on 14th January, 2011. But, on 21st June, 2011 at around 12:30p.m my SIM Card No.[protected] of Mb No. of [protected] was rejected. I went to the Airtel Office, Aizawl, Chanmari, Mizoram to complaint. But no action is taken till today.

So, I therefore request you to kindly suggest me to do. Or to check available solution. I will be greatful to you. My current contact No. is [protected]

Dear Sir,

My problem is not resolved yet i have spoken to your executive(sovi) she said you need to wait till the bill is generated then we will able to work on your complaint i am just waiting till my bill is generate my bill will be generate around 5th or 6th of every month i am just waiting till then and i have not get any resolve on my complaint.

Regards
Sorabh Gupta

Dear Sir,

As i wrote last time that i am waiting till bill generation i have got my bill of this no:[protected] Dated:6/7/11 in this bill bharti airtel has charged Rs.1004.20 in this bill for Value added services for internet services that i never use and activated for this no they have wrongly charged this much amount in there last bill of this no in my last conversation with airtel executive Ms.Sovi she said she will work on this complaint after this bill generation but nothing is happning on this complaint bharti airtel not doing any taking any action in this matter.

AirtelCallHome — It looks like a bunch of MAFIA!

Loved ones,

If you have been fooled by Airtel or Reliance do try stana card and now with this great offer u can double up ur minutes and hidden charges , 60 second rounding and many more features.

Try the promo code when u sign up this is valid till march 08. i wil keep on posting new promo code every now and then.

"226045" : Double up the mintues for what u charge with ur very first call no catch here...

If you find a problem mail me or [protected]@stanacard.com. And they will reply soon.

AirtelCallHome — Fraudulent Company Activity

-Bought $50 worth of minutes on Sept 7th through my credit card (debited the same day) and received a welcome mail with account ID and pasword.
-Received a "Welcome Call" from the executive also seeking feedback on services the following day. Feedback included asking details of who i was, my registered #, my address, how i opened the a/c, my credit card details including credit card #, etc.
-I gave all information patiently except for my credit card # since (a) I didn't have it with me, (b) I didn't see how they were protecting my interest by asking me these details all over again over the phone.
-The caller thanked me for the information and hung up.
-I tried calling India the following day only to hear "i'm sorry your a/c has been blocked, please call customer service.
-Called customer service around sept 11, 2008 who said my a/c had been blocked since I did not give my credit card details and this was for my security???!!! so they had blocked my a/c. The only was to unblock the a/c was to email my credit card details to another deptt.
- I refused to email any details and agreed to give the card details over phone so they would enable my a/c. If that could not be done, I requested that the a/c be closed and $50 refunded to me immediately.
-The customer service rep. communicated a timeline of 7 days to refund the money which upset me quite a bit so I asked to speak with the supervisor. To which I was told that the supervisor would call me back within 24 hours since this case had to be referred to Delhi and the call centre was in Chandigarh. Also that he was forwarding a request to close the a/c and refund the sum.
-Till date I have received NO CALL from a supervisor or even another rep.
-Instead, on Sept. 16th I get an email stating my complaint # and "We would like to inform the unblocking of your account is under consideration and you will receive a confirmation call and email within 72 hours."
- Needless to mention NO EMAIL / CALL till today!
- I called them today and spoke to some rep who insisted (a) The complaint # belonged to May'08 and that I had refused to cooperate with some person who called me on Oct 1, 2008 (b) On double checking against my a/c #, that I made no request to close the a/c in Spect 08' (c) If i wanted the refund it would take another 7 days!!!
- I refused to wait another 7 days, asked them why the matter was still unsolved, why they were sitting on the money unoess they planned to compensate by paying interest on the $50 they were sitting on.
- I asked to speak with the supervisor and some SHIV fellow came on the line asking me to repeat my grievances. This was after I requested that he be updated by the rep I'd been speaking to.
-I refused to repeat and asked him to check with the guy and summarise what he understood of my problem. The only thing he could tell me was - You want an interest on your $50????!!!
- I lost my temper, asked to speak with a manager who he said was not "AUTHORISED TO TAKE CALLS"!!!????
-And as I was screaming in the phone, I heard him put it the receiver on the side, tell somebody (in Hindi) - she's blabberring unnecessarily and continuously - following which he picks the phone, tells me - you will get a refund - and hangs up!

SO MUCH FOR CUSTOMER SERVICE AND WANTING TO MAKE CHEAPER CALLS TO INDIA!!!
and there is absolutely no complaint resolution cell or senior contact people published anywhere where one could raise a complaint to in Bharti Airtel.

3rd rate service run on the whims and fancies of some idiotic juvenile delinquents in Chandigarh!!!

Komal Chandhoke
340 Natalie Dr.
Winston Salem, North Carolina, USA. 27104

AirtelCallHome — BEWARE !!! FRAUDULENT ACTIVITY / BUSINESS

-Bought $50 worth of minutes on Sept 7th through my credit card (debited the same day) and received a welcome mail with account ID and pasword.
-Received a "Welcome Call" from the executive also seeking feedback on services the following day. Feedback included asking details of who i was, my registered #, my address, how i opened the a/c, my credit card details including credit card #, etc.
-I gave all information patiently except for my credit card # since (a) I didn't have it with me, (b) I didn't see how they were protecting my interest by asking me these details all over again over the phone.
-The caller thanked me for the information and hung up.
-I tried calling India the following day only to hear "i'm sorry your a/c has been blocked, please call customer service.
-Called customer service around sept 11, 2008 who said my a/c had been blocked since I did not give my credit card details and this was for my security???!!! so they had blocked my a/c. The only was to unblock the a/c was to email my credit card details to another deptt.
- I refused to email any details and agreed to give the card details over phone so they would enable my a/c. If that could not be done, I requested that the a/c be closed and $50 refunded to me immediately.
-The customer service rep. communicated a timeline of 7 days to refund the money which upset me quite a bit so I asked to speak with the supervisor. To which I was told that the supervisor would call me back within 24 hours since this case had to be referred to Delhi and the call centre was in Chandigarh. Also that he was forwarding a request to close the a/c and refund the sum.
-Till date I have received NO CALL from a supervisor or even another rep.
-Instead, on Sept. 16th I get an email stating my complaint # and "We would like to inform the unblocking of your account is under consideration and you will receive a confirmation call and email within 72 hours."
- Needless to mention NO EMAIL / CALL till today!
- I called them today and spoke to some rep who insisted (a) The complaint # belonged to May'08 and that I had refused to cooperate with some person who called me on Oct 1, 2008 (b) On double checking against my a/c #, that I made no request to close the a/c in Spect 08' (c) If i wanted the refund it would take another 7 days!!!
- I refused to wait another 7 days, asked them why the matter was still unsolved, why they were sitting on the money unoess they planned to compensate by paying interest on the $50 they were sitting on.
- I asked to speak with the supervisor and some SHIV fellow came on the line asking me to repeat my grievances. This was after I requested that he be updated by the rep I'd been speaking to.
-I refused to repeat and asked him to check with the guy and summarise what he understood of my problem. The only thing he could tell me was - You want an interest on your $50????!!!
- I lost my temper, asked to speak with a manager who he said was not "AUTHORISED TO TAKE CALLS"!!!????
-And as I was screaming in the phone, I heard him put it the receiver on the side, tell somebody (in Hindi) - she's blabberring unnecessarily and continuously - following which he picks the phone, tells me - you will get a refund - and hangs up!

SO MUCH FOR CUSTOMER SERVICE AND WANTING TO MAKE CHEAPER CALLS TO INDIA!!!

Hi,

Yes, Airtelcallhome is cheating everyone. I stay in Singapore and they show the ads in the TV that we get 200 min talktime for $10. But i ended up in getting 55 min for $5. So, don't believe in airtelcallhome. Bharti being such a big company cheating people.

Thank You for your support