Airtel Complaints & Reviews

Worst Customer Care for Pre-Paid clients - It is like a government unit.

I am having a really bad experience with Black Berry Services on airtel prepaid. I have been wasting 1-2 hours daily on customer care (both 7070 and 198) but no one seems to have a clue as to what needs to be done. So many times people just put me on hold for like 10 minutes before cutting the call. Every time I ask to speak to a supervisor - I am either...

Hi Sunil Sir,

2nd Open complaint since 8th,Feb 2011. I had a n issue regarding a refund of Rs.300 which was suppose to be adjusted every month. I called up to discuss the same. The agent was good for nothing ..I asked him to escalate the call to his Manager. He said I am not in a mood and my Manager is not in and started misbehaving. With half an hour I started getting call from Punjab (several PCO and mobile numbers ) Later...

Hi Sunil Sir,
PFA the chain mail which I have been writing to your company. No resolution been given till date.
Need you to intervene. I have sent the copy of the mails to TRAI & Ministers. You know it well that no one is going to do anything so your agents also behave in a same manner, the way you behave.

After listening to the whole story yolur agents reply -- He is unable to find why did I write a mail....

I applied for the Airtel Broadband connection on 9th of april 2011 in Madhapur, hyderabad. A sales representative came at my home and collected my ID proof xerox, electricity bill, photo along with 1800 rupees for the 3 months charges and promised me that connection would be through till 11th of april.But they failed to get connection to my home even after a week passed , they told about some technical difficulty/hurdle and asked for more...

Hi,
We have fixed landline connection of airtel from last few years with three numbers(4233834/35/36, Account Number:[protected] registered under company, Satyam Software Solutions Pvt Ltd. One of the line[protected] went dead on 13th January 2011(due to some technical fault at airtel's end) and inspite of regular complaints(for which various reference numbers were alloted by customer care department); nobody from airtel took care...

Hi all

Im Rajesh from nagpur and my mobile number is [protected]

Daily I receive a message from AD-54321 and it states as follows " thanks for downloading pernilla wall 38 from airtel You have been charged rs 99... thanks for using games club subscription service from Airtel. You have been charged with Rs.5. live cricket on mobile tv http://airteltv.co:8080"

I tried to call the customer...

Airtel is a big cheat they are issuing bills even if you phone is dead.
16740...

I have been getting a message saying that I have renewed for the airtel's [protected]@5 service and rupees 5 has been deducted from my balance. I have not subscribed to it. but it is deducting money every day. I called customer care and told them about the problem but they cut the call without intimating. Immediately i called again and told them that i called few minutes before and i did not get any respone. He asked me to wait, in order to...

I have requested Airtel DTH to close the connection and refund the balance amount Rupees 959 in my account [protected] last month. They have done CPE recovery on 03/04/2011 after following up with them for 30 days. Even after CPE recovery they have not refunded my money. Am following up with them daily basis, there is no response to emails, service request are being closed down without being resolved. Its one of the worst service providers....

Subject: REMINDER 3: FINAL REMINDER & COMMUNICATION PROBLEMS WITH AIRTEL SERVICE AT TWO NUMBERS

Dear All,

It comes with a lot of grief as the patience I displayed, Airtel was truly unworthy of the same. I hold a number 88..226...(You can know the two numbers I complain about thru the complaint number as its unsafe to put them on a public forum) I had visted the Airtel office and met Mr Nand Kishore with...

Customer ID : [protected]
Connection Booking Date: 21.04.2011
Connection Given Date : 28.04.2011

I have been given Airtel DTH connection with recorder on 28.04.2011 after very painful/agonising experience from your organisation. The installation was promised on 22.01.2011 and after vigorous followup by me it was at last installed on 28.04.2011.
After the installation to my surprise...

I am airtel customer from last year. I am R.K.Choudhary from Jharkhand,my mob. no. is [protected]. The problem is that from the two months ago my mobile balance is deducting regularly even i have not activated anything.sometimes it deduct Rs30,sometimes Rs20,sometimes Rs10.........and sometime in made negative balance........... and so on. And now generaly it deducts Rs30 without providing me any information.I have complained about it in...

To,
airtal

dear sir,
please register my complaint my mobile no.[protected].im facing problem from 3 days date is 26 april 2011.regarding activation of cricket awithout requst daily.i always call customer care they deactive the service then its automatically active and now im not able to use customer care too.im not fool that i waste 3 to 4 hour to connect airtal customer care and if it picked nobody give responce.br...

My Dish TV (Customer # [protected])is not working since 25th April and inspire of daily reminder you guys are not taking any pains to get it fixed. It was a big mistake I took Airtel DTH

On 25th I tried to call at 12150 but your representative didn’t pick up the call. Then on 25th Apr I have sent the sms HELP at 54325 and I got a message that your representative will call me but no one called me till now.

Again...

i did send the email yesterday.you give 24 hours time.now but i think your given time period expire.why you did not solve my case.

I am anees akhter.My airtel no is [protected].Getting an Airtel
prepaid connection was the biggest mistake of mine in my life till now.I am
facing problems with my balance.. when i did recharge this
number([protected]) than show my balance. but after some time my balancebr...

Dear Sir,

My number [protected] have requested for MNP from Reliance to airtel on 19th April and provided the related all docs on 19th April, still now whenever I go to airtel office, they will tell that it will done and when i call some customer executives will tell the status will updated today or tomorrow,some will tell they can't see any update on my no ,pls visit nearest airtel office. So I have visited Airtel office...

i am dipak mehta from valsad (gujarat ) with my mobile number [protected]. Rs 10has been deducted from my prepaid connection for caller tune, Service with asking my consent.on 28/04/2011.
Even the customer care is not responding properly.phone disconnet twice,
please help me to get my money back.
this attitude of airtel is ridiculous & unfair marketing. Your people engeged with this mismarketing company, this is just...

Cannot deactivate from AIRTEL mobile TV

i downloaded AIRTEL mobile TV app on my NOKIA E63, & while browsing the channel packages i accidentally subscribed to one of the packages ie
All channels pack @Rs. 40/week for 20 min.
without any messages Rs. 40 was deducted from my balance.

When i tried to unsubscribe immediately i couldn't find any option o[censored]nsubscribing. I tried sending message...

We have already send a complaint on [protected]@airtel.in, for which other than acknowledgment we haven't received any answer.

Issue happened in following steps:

1. SMS Pack not started for Mob: [protected] in Dec 2010.
2. For that bill Generated of Rs 3600/- only SMS (Total Bill 6192/-).
3. Mobile Number Got disconnected.
4. Filed a complaint at [protected]@airtel.in at 22 April 2011
5. Received...

I am holding Airtel prepaid sim card. I received a call from airtel agents suggesting for prepaid to postpaid conversion. I got convinced and a guy named Jeetu Pavale([protected]) came for collecting necessary document on April 07, 2011. I was assured that the whole process wud take max 7 days. I was charged Rs.300/- for the conversion and received the receipt (Receipt No. 106449) and a welcome kit (sim card inside). But till now it is...