Airtel Complaints & Reviews

airtel mobile co. — Change the name without intimation

Airtel mobile co. has changed my name from Nand Kishore Rana To D B Corp Ltd without any intimation to me. When I talked in Mohali Office with ( Preeti, Bhavna & Roopa ), they give me not any satisfactory answer and Bhawna disconnect my phone without giving me any clarification

Airtel prepaid mobile office — balance cuts from main a/c

Hi, I am using internet services from mobile no. [protected] for Rs. 95 per month.In this recharge, I got 2000 mb internet usage account. But sometimes they charge the usage bill from main account balance rather than my internet usage account. Now if they charge in such manner, what is the significance of my recharge. The customer care people are also very irresponsible and they talk very rudely. Rather than solving the issue,they ask a no. of questions. The services are very poor & no redressal.
Priya

This is a follow up:
My cell has been ON and in network area since today morning.

I am now off the internet plan, because:
1. Airtel has automatically shifted me to the Mobile Office Zero Rental plan without my consent (there is no mail and there is no IVRS option).
2. I went to IVRS and asked to stop the Mobile Office Zero Rental plan, but I havent got an update on that yet.
3. My regular Internet pack, which was the Mobile Office with Rs 98 per month, has been deactivated, however, when I check on *123*10#, it says my total usage of data is 0 and validity is till June 27th 2011, when I havent even used it.

I would appreciate it if this wonderful Mobile Service Provider System reverts whatever plan to my original plan (which is the Mobile Office with Rs 98 rental), starting today.

It has'nt been resolved yet. Your person, Ms Hemalatha spoke with me, promised a goodwill top up of Rs 50, and told me she'd get back to me with my data access logs. I've heard nothing from her and it has already been a week.

And now, my SMS's are being charged, again with no intimation whatsoever. I think it is time I took this to consumer court.

Airtel prepaid mobile — DEDUCT THE MONEY WITHOUT INTIMATION

SIR,

THIS IS TO INFORM TO THAT I AM RECHAGE AIRTEL 100 RS BUT AIRTEL DEDUCT 50 RS FOR HALLO TUNES SERVICEN CRICKET ALERT N MISS CALL ALERT WITH OUT MY INTIMATION. AFTER TALK WITH CUSTMER CARE FOR DEDUCT AMOUT CUSTMER CARE EXCUTIVE NOT ENTERTAIN TO ME
SIR MY MB NO-[protected]

Airtel Prepaid — without intimation balance deduction

Hi
My name is Soma patil. Mobile no is [protected].
I am using Airtel service since last 3 years.
I was really frustated yesterday because my prepaid balance deduction of
40 rs without intimation. When i did call to custmer care he told me you are subscribe airtel live game zonewhy should i using aitel live because already i am using airtel gprs packet data & my phone is android 2.3 samsung galaxy y. He told me we are not given u balance get back you.

Thanks & Regards
Soma Patil

Airtel (Prepaid Mobile Service) — Main Balance Deduction without intemation

I AM A USERS OF AIRTEL PREPAID MOBILE NO.-[protected]. AIRTEL CO. IS ACTIVATED VALUE ADDED SERVICES WITHOUT ANY INFORMATION MY MOBILE NO. IS ALREADY REGISTERED FOR DND FACILITY REG.NO.-W[protected] THIS NO. ALLOT ON 07/02/2012 THIS NO. IS ALLOTTED AFTER TALK TO MANAGER (AIRTEL) & REVERT THE MY UNAUTHORIZED DEDUCTION CREDIT IN MY ACCOUNT ON 07/02/2012 & SEND MESSAGE ON 13/02/2012 MSG. TIME 06.58 AM . MY SERVICE PROVIDER IS AGAIN YESTERDAY ACTIVATE VALUE ADDED SERVICES WITHOUT MY PERMISSION & MY KNOWLEDGE , DEDUCTION OF RS.36/- DATED-27/02/2012. I AM SEVERAL TIME TO CONTACT OUR SERVICES PROVIDER CUSTOMER CARE BUT NOT RECEIVED MY CALL . MY SERVICE PROVIDER SAME CONDITION IS REPEAT THIRD TIME.

yet now no steps to be taken...today just i received a call ask me the details of my transaction i don't get the point if i had already inform the details so whats the reason of this verification ! i was busy so that i ask the executive to call back but no further call have been made..lastly just i want to know that is their any process to get the refundable for the wrong transaction in airtel

thanking you
amit bhagat
[protected] (M)

MNP status not updating
Dear Airtel,

Name:T.Arumugam
Mob: [protected]
This is Arumugam, I have applied MNP Reliance([protected]) prepaid to Airtel Prepaid 25 days ago, but till the date i didn't get any status on it.Every week i am inquiring with Airtel relationship branch but they are helpless and don't know where is the process
and what to update to the customer on this.I don't know from which side(Airtel or Reliance) it is being processed, I surprised bit ashamed for Airtel employee she is in such a situation what to update to the customer for MNP process status..As per the advice of your customer care, I have asked both side all but waste.reply from 1900 is No Default configured.and reliance said no documents tillthey received from you!!
I don't know is my Applications getting process or not.
Please help me further on this.Thank you!
[Complaint comments]

Dear Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd

Greetings!!!

Thanks a lot. Finally Rs249/- has been credited into my mobile. However, for resolving such recharging problems, you could have taken much less time to be of more satisfaction to the customers. Bye.

KNirmaladevi

I had recharge of rs249 for 3g data but i did not receiv 3g data when i check the balance. So what hapen about that 249rs .than i recharge of rs250 and i got 3g data so what hapen abou my 249 rs.will i get back that 249rs or not

The comment which i post for 249rs which i did not get anything and my money got waste the mobile number is [protected].when i will get credit of rs249 in my a.c

Airtel is worst network I have calling to customer care not going calls I am trying to 5 days Airtel network is thief no any response data network speed 0.5 K/s speed worst network

Airtel is a fraud company...I have a call recording proof of their fraud...

bad customer service

Hi, I have space for mobile tower installation. roof top or plot
in urban state sector 11
JIND(HARYANA)
PIN CODE 126102
ph. no. [protected]

Sir/Madam,

I recently lost my mobile with airtel sim on 16/11/2011 and went to Airtel Relationship Centre at Porur Chennai to get information about applying of duplicate sim. I enquired them about it and they told that Rs. 75 is charged for applying dublicate sim with Rs.50/- to be paaed on as talktime. I submitted all my proof and applied for duplicate sim. They gave the sim for that amount and said that it will be activated within 8 hours. But till now it hasen’t been activated. My number is [protected] .
I also spoke to the airtel customer service no. [protected] yesterday night and they promised to take action but othing was done. Since I lost my phone and have the IMEI no. of the phone I wanted the same to be blocked to prevent any misuse but your Customer support executive says there is no such provision in Aitrel.

Please revert back to me with a suitable resolution to my issues.

Souma Ray
Mobile +91 [protected]

alert ... hallow sir, i am a customer of your networks for the last five yrs and a well wisher also. i want to complaint some hackers who access your 3G airtel internet service by their handsets. i want you take necessary action as soon as possible.i think, this can be a big loss of our indian airtel 3g services and company. good day

AirTel — Fraud advertisement

Dear Sir,

I am from Karnataka recently PUC results announced and before the day sent my register no to Airtel after that I got message that when the results will be announced I will get the result in my mobile but I did not get. They have charged me Rs.3 for the message. This Rs.3 doesn't matter to me but what about the promise and waste of time.

Other links to the same problem:
1. http://www.complaintsboard.com/complaints/airtel-c251913.html
2. http://econsumercomplaints.in/2011/04/14/complaint-against-airtel-balance-deduct...⇄
3. http://www.consumercomplaints.in/complaints/automatic-subscription-of-gclub-and-...⇄
4. http://www.consumercomplaints.in/complaints/java-game-download-c535972.html
5. http://www.consumercomplaints.in/complaints/airtel-c398466.html
... more on Google.

It is not about that 100 rupees, I just feel so CHEATED!

Dear Airtel Customer Support, note that I am not asking you to refund that 99 rupees. Instead, please stop this fraudulent practice!

Currently, whenever you browse a website on your airtel connection you are "At Risk". Coz Airtel (and ONLY Airtel) can directly link those buttons/images to the balance on your account.

my number s [protected] .my number was deactivated without reason before 2 weeks when i gave calls to custmercare i din get proper responce . when i went to customer support personaly they say my number s deacticvated since the verification has got failed . (i din get any verification cal or verification physicaly)now my no s permanently blocked without a valid reason .

Dear Sir,
My airtel sim bearing phone no.[protected] has been deactivated without any notice. Whenever I dial a number it answers that this service is not available on your number, please contact [protected]. I made contact to the customer care centre but failed.

Bharti Airtel — sim deactivated

Sir,


I am useing airtel SIM since 3 years contionously with no.[protected], but suddenly they stop my service (deactive SIM) without any information , now their coustmer care ex. are not give proper response.
sir i want to know how they can do like that without information.

Hello all,

I was using Airtel prepaid sim card. my sim got deactivated without prior notice. when i spoke to airtel customer care regarding this, they suggested me to re- submit the address proof documents to nearest airtel dealer. i have done that, but my number was not be activated. Again when i contacted airtel, they were saying to walk into airtel service center and submit the docs in person. even i have done that, but my no didn't get activated in 48 hrs as they mentioned. Finally when i escalated to supervisor of airtel, he was saying my number has been recycled and i would not get my number back and even my remaining balance which was in the number. I was such embarrassed like hell, this airtel is talking public money as thief's. Yes that the correct way to name them, they are literally robbing the public money. if they want money so badly why don't they close airtel and start a brothel house as their family business. i hate airtel and please dont prefer airtel services, if you want your money should be theft.

sincerely
karthik

My Airtel SIM(mobile number [protected]) deactivated saying that "due to document verification process.".But I have provided my electoral identification card as a proof while taking the connection and is accepted anywhere in India for any purpose.

I got the connection in November 2010 and this is the third month I am using
the same. Please help me to solve the problem. I had a balance of more than 100 Rs in it while deactivation.

My mobile no 91 [protected] address:- 355/7 rampur tiraha, roorkee road P.O:- rampur Dist:- Muzaffarnagar, uttar pradesh, India. I had not use the airtel sim five months because i was out of the country. But the sim is life time sim till 2024. after five months not used i again started using the sim ( mobile no [protected] ). In this five month I have recharged my sim thrice by rs 20, rs 10 and rs 20. But when I came back to India I switched on the sim and found that air tel had blocked by sim for no reson MY SIM IS LIFE TIME VALID TILL 2024. AND UDEACTIVATED IT.

I had talked to airtel customer care and also to the local airtel distributor here in Muzaffarnagar, they are telling that because of no usage policy in between six months it got deactivated. If I have to buy a duplicate sim of that same number i am also ready to buy that but i want that particular number because the number is pretty much important for me. SO I REQUEST THE AIR TEL MOBILE COMPANY PLEASE RE ACTIVATE MY MOBILE NO [protected] URGENTLY.I HOPE THE INDIAN CONSUMER COMPLAINTS WILL SOLVE MY PROBLEM URGENTLY.

Thanks

Hi,

This is Balakaruppiah. I using airtel prepaid SIM card since 2007 to 03/08/2013. From 04/08/2013 onwards SIM was deactivated without prior intimation (No SMS and No call from airtel). For this process was affected my business and career. Please activate my SIM with same No. (+91 [protected]). This mobile no. was register in various purpose.

Hope you will help me for my career and business.

Note:
My SIM card is activated with my friend College ID. If anything need please mail me and I will submit all the required documents.

Alternate Contact No: [protected]

Thanks,

I am reverting back with utter dissatisfaction. My airtel no [protected], has been deactivated since past 48 hours without any valid reason and no actions been taken yet. I would like to bring out the series of events i have been going through past 17 days.
1) On 21st June i requested for migration from Postpaid to corporate plan. I did the same visiting the ARC in Bellandur, Bangalore. I was treated very well, i submitted all necessary documents and all look good. I was assured the changes would be done within 48 hrs.
2) One week past without any resolution and my online status with no 56806003 said waiting status.
3) On revisiting the ARC, i was said there was some issue with my office i card copy, the guy requested me to get one more copy. I did the same, and was reassured of the thing to be done.
4) Again a week passed without any luck. I kept on dropping mails and calling customer care, no one helped.
5) On 4th July 18:30 hrs, my network was lost completely. I believed the migration was being carried out, so the disconnection. To my dismay, the network stayed disconnected the next morning aswell.
6) Calling customer care from another Airtel no, i said the situation to them, and believe me explaining each of them the scenario was real painful everytime.
7) On 5th July, i missed a really important client call from my office due to the disconnection. I cried out to the customer care, to pass on to any senior representative, but each one kept saying, the lines were busy and i shall get a call back from them.
8)I expect, at least not a lie from Airtel customer care, as i received no call backs after three repeated requests.
9) Again a customer care executive said, since the backend team doesnt work on Saturdays, my request will be taken care of on Sunday.
10) Today on Sunday i still find my issue unresolved.
11) I tried with customer care for one last time and they requested me to revisit the ARC where i gave my documents. I said the place was not very near to my house. Still i put an effort to go back to the ARC. To my horror the ARC was shut down on Sunday. I ask, if the ARC's are shut down on Sundays, why did customer care ask me to visit there?
11)People in India, use Airtel connection because of the service they get. But what am i really getting here? With such a heavy heart, i have to drop this mail and unfortunately i shall raise a complaint on Consumer forum. Atleast i want the people in India to realise how badly are we being cheated by Airtel.


Regards,
Amit

Hi Team, I am reverting back with utter dissatisfaction. My airtel no [protected], has been deactivated since past 7 days without any valid reason and no actions been taken yet. I would like to bring out the series of events i have been going through past 17 days. 1) On 21st June i requested for migration from Postpaid to corporate plan. I did the same visiting the ARC in Bellandur, Bangalore. I was treated very well, i submitted all necessary documents and all look good. I was assured the changes would be done within 48 hrs. 2) One week past without any resolution and my online status with no 56806003 said waiting status. 3) On revisiting the ARC, i was said there was some issue with my office i card copy, the guy requested me to get one more copy. I did the same, and was reassured of the thing to be done. 4) Again a week passed without any luck. I kept on dropping mails and calling customer care, no one helped. 5) On 4th July 18:30 hrs, my network was lost completely. I believed the migration was being carried out, so the disconnection. To my dismay, the network stayed disconnected the next morning aswell. 6) Calling customer care from another Airtel no, i said the situation to them, and believe me explaining each of them the scenario was real painful everytime. 7) On 5th July, i missed a really important client call from my office due to the disconnection. I cried out to the customer care, to pass on to any senior representative, but each one kept saying, the lines were busy and i shall get a call back from them. 8)I expect, at least not a lie from Airtel customer care, as i received no call backs after three repeated requests. 9) Again a customer care executive said, since the backend team doesnt work on Saturdays, my request will be taken care of on Sunday. 10) Today on Sunday i still find my issue unresolved. 11) I tried with customer care for one last time and they requested me to revisit the ARC where i gave my documents. I said the place was not very near to my house. Still i put an effort to go back to the ARC. To my horror the ARC was shut down on Sunday. I ask, if the ARC's are shut down on Sundays, why did customer care ask me to visit there? 11)People in India, use Airtel connection because of the service they get. But what am i really getting here? With such a heavy heart, i have to drop this mail and unfortunately i shall raise a complaint on Consumer forum. Atleast i want the people in India to realise how badly are we being cheated by Airtel.

Hi,

First of all, thanks for responding back.

Yesterday on to my father' s registered number ([protected]) got a call asking me(Vipin) to call up on ([protected]) but on trying it doesn' t seem to ring up nor anyone answers the call.

Would appreciate if you can give a call on my number ([protected]) anytime if any further information is needed.

Hoping to get the issue get resolved at the earliest.

Thanks & Regards,
Vipin.
+91 [protected].

Didn' t expect this to still continue!

Haven' t received any (call from customer care providing update to raised complaint[protected] / update to the complaint raised in this consumer complaint forum/ even response to the mail i privately sent to [protected]@airtel.in mail id)

The drama still continues!!!

My dear SIR, can i ask you what has been resolved and what justice has been made ???

Come on guys, don' t you have data related to who installed which set up boxes. Pick out the name corresponding to my customer id.

I can' t understand why can' t you guys figure out that person, he was the one who installed the set up box.

If Airtel can' t find out, then it' s a real shame on you guys !!!

gamesclub — unsubscribe

i hav been charged 5 rs frm 1weak from games club.............pls unsubscribe me frm games club pls....and my mobile no is [protected]

AirTel — unsubscribe gamesclub

I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone and i lost Rs.120 for this.
Pls take immediate action.
My mobile number is [protected]

Pls unsubscribe the free trial of game.

Pls unsubscribe me 4m games club my no is [protected]

Airtel,Games club — Unsubscribing Games club

I want to deactivate airtel games club.I ws gone through the process to unsubscribe it,but it won't happen.My number is [protected].

I have recently got a message that for Rs5 for 3 days or 2 airtel allows to download games from airtel games club.i
I subscribed for it.But now Rs5 is getting deleted from my balance every 3 or 2 days.Please get it unsubscribed.

AirTel — Unsubscribe gamesclub

Dear sir,
I want unsubscribe the Airtelwap games club.My number is [protected].

Thanks,
S.Sriramakrishnan

Plz unsubscribe the Airtelwap Gamesclub, my mobile number [protected]

AirTel — unsubscribe gamesclub

Dear Sir,

I had subcribed for Airtel Wap - http://gclub.in. I am losing Rs.30/ per week for no benefits to me. I never subscribe it&now i want to unsubscribe by today itself. Kindly unsubscribe the Games Club. My mobile number is [protected].
thankiny you
abhimanyu kumar

AirTel — Games club

I have been charged Rs 5 every day from 10Th March to 13th March, i never used this service and never downloaded any games,i called up customer care on 13th morning and they are saying you have not started any services, we will re add Rs 5 with your account, It is not added till 11 PM on 13th but also deducted rs 5 again for the same, I am really not understanding what is the issue here

games club — GAMES CLUB UNSUBSCRIBE

Pls unsubscribe from gclub.com
I have not subscribed for this website, but deduction is made without my knowledge.
My number is [protected]
There is no solution from customer care, called them up and wasted money only.
Please do the needfull

please deactiveate games club from my mobile-[protected]

Airtel — to unsubscribe from gclub

hai

i have been charged rs.5 a day from gclub.in,which i havent activated at all.please tell a methods to unsubscribe.

thank u

hi sir
Please unsubscribe games club from my mobile no. [protected]

hi sir
Please unsubscribe games club from my mobile no. [protected]

Airtel — to unsubscribe gclub

i am getting a messege from ad 54321 that charged rs 5 for that that my number is [protected]please unsubscribe me from games club otherwise i have to disconnect my airtel

games club + airtel — charging for unsubscribed sites

I an an airtel prepaid customer. I have not subscribed for games club .But I am charged at 10 paise per 10kb for 2 to 3 times in this week. I don't know how my number was known to them. Kindly take some actions to avoid these kinds of nuisance

Please unsubscribe games club from my mobile no. [protected]

Hi, Please deactivate games club from my mobile no:[protected]

Regards
B.Sunanda

please deactivate games club from my mobile no. [protected]

I want to deactivate unsubscribe this service because i have not activated it.This is activated accidently by airtel without information message. so please deactivate games club from my mobile no.[protected]

Airtel — Games club

I want to deactivate/unsubscribe this service because i have not activated it.This is activated accidentally by airtel without information message

I want to deactivate unsubscribe this service because i have not activated it.This is activated accidently by airtel without information message. so please deactivate games club from my mobile no.[protected](Bihar)

Airtel — World cup subscription

The company Airtel sent me a message on[protected] at 8.50 pm as below:- Thanks for using worldcup subscription service from Airtel. You have been charged Rs. 5/-. My prepaid phone number is [protected]
However I have not made any request/consent for such subscription. I am trying to contact with customer care of the company but I am unable to talk to any customer care person because the phone gets disconnected every time by the company. Please discontinue the value added service.

Bharti Airtel — GPRS plan is not activated

GPRS is not activated after recharge of Rs 98 in Airtel. I have recharge on 21st March, 2010. Problem of subscribe packet data first is still continuing on my mobile. I have complaint about this to Airtel Customer Care Executives but they r not solving my problem. I complaining to them continuously from 23rd March, 2010. I have received limit of 2GB and settings but GPRS service is not activated by Airtel as told by two customer care executives of Airtel. U r requested to please solve my problem so that I can perform my important task using internet. My Airtel No. is [protected]. On this no. I have problem.

My other contact no. is [protected]

Airtel
Posted:[protected] by Jatin Gopal Gala Send email
Airtel- a thief, doesnot learn from its previous mistakes
dear sir,
I, jatin gopal gala, user of [protected] want you to bring in notice that this my second complain for wrongly debting the balance for my a/c.
last time, rs 99 were deducted which was credit after long question answers section. this time again after around a month, my balance is debted wit rs.50 (msg from 54321).
i had kept my balance well below rs99, before activating gprs service so that the amount wont get deduted but what to tell abt airtel brains ...this time it deduced rs 50 from the amount.
My first call was discounted on asking for the complain number………………..(reason)
complain no : [protected]
all the further correspondences should be done in writen and send the copy of it on my email address. airtel is providing the WORST SERVICE till date.

i have got in touch in your Nodal Officer and my issue hasn't been resolved yet.
he told me that he would reply by 6th june and he hasn't. so lets see.
All the details i have given to him

AirTel — message card not working properly

dear sir or madam,
m a customer of airtel
using message card facilitiy
bt it is nt working properly
company charged per message amount..
plzz help me..
[protected]
ANKIT BANSAL

I have not activated any services on my number [protected]. Kindly deactive as soon as possible. Earlier also i recharge my balance your company has deducted my balance with your services which was not activated by me.Yesterday i have done recharge of Rs110 and now its Rs84. Please refund me back Rs 26. Otherwise i have to approach to consumer court for further complaints. Please stop all the services which you have started for your own benefit.
Regards
Kirti Kitawat