Harassment met at the hands of Airtel Executive ,Franchise and Airtel in principal for not installing the Airtel Broadband connection inspite of collecting initial amount of Rs. 500/
Dear Sir/Madam,
That I have been embarrassed to apply for Internet broadband connection on the 26th Feb.2011,whereby initial part payment of Rs. 500/- were collected by your executive vide receipt no. 1584006 dt. 26th of Feb.2011 ,assuring that the connection would be installed by 28th Feb.2011 but did not happen till date- which is clear cut violation of the norms agreed upon.
Hence you as a principal are liable to be held responsible for it besides your franchise,M/s Gem Marketing P Ltd, Sanjay Place Agra.
Though, it was sought to be brought to your knowledge but failed to have a talk due to faultly tel. no./not getting the number.
That the notice were sent to your franchise vide speed post on March 9,2011 but they did not care to respond inspite of receiving it.
Even, the personnel of your vijaynagar office were told all about it oiver the mobile, but they too did not care to it.
That acting on the misreprestation , I am entitled not only to recover the loss actually sustained but also any profit which I would have gained. Which in the present scenario is Rs.2000/- in addition to Rs.500, paid to your executive.
That you are requested to remit the amount to me at the earliest but not later than 15 days from the date otherwise the matter would be taken to the court.
That the notice is being sent to you on this day, May 1,2011.
Submitted by,
Neeraj Kapoor
r/o 36, New Lajpat Kunj, AGRA-282002
Mob. [protected]
Email: [protected]@gmail. com
Aug 13, 2020
Complaint marked as Resolved
I am your customer for the last 5 years. Yesterday (24 March) AIRTEL deducted Rs.10 for browsing on the net but due to some reasons the net was not getting accessed still they deducted the money from my account.This frustrates me as it was not my fault that the net was not getting accesed. Kindly look into the matter as quickly as possible and see if you can refund the deducted balance
Thanx
phone no- [protected]