Airtel Complaints & Reviews

I agree they have charged 150 automatically even after unscribing and on the top of that they have chaged 40/- for a week.

why two amount is is charged when already one month validy and mony is chaged.Can it be reverted either 40/- or 150/- my number is [protected]

The same thing happened to mine and my wife's airtel postpaid connections this month. Neither o[censored]s subscribed to the airteltv service. We didn't click on any link either.

Calling up the customer care got the charges reverted, but not before arguing for 15 mins with customer care representative.

This had seriously damaged my opinion of airtel. I am also an investor in Airtel stock, but am going to dump Airtel and port my number to a service provider with some ethics.

Airtel — tower reception

In my area tower reception is too low.....we are not able to call or message.....ple kindky increase the tower reception

Airtel Prepaid Connection — Unwanted VAS pack

hi,
My name is Milan Thapa and I am using a Airtel prepaid connection [protected] from last 3 years before it was postpaid but i converted it to prepaid from last 1month I am facing a problem that whenever I recharge my account Airtel dedcut and balance and I complain so many time to Customer Care but again and again they do the same. I want to be with this number becoz its very important for me. So plz help me for this.
Thankyou
Milan Thapa
[protected]

AirTel — unwanted cricket pack

Carrier ---> airtel
Number ---> [protected]

i started gettin cricket alerts 4 th ongoin ind-sl cri series, 4 which i didnt even subscribe to.At first i thought that it was a free promotional offer.but them i realised that i was being charged three rupees Per match day.all in all i have been charged 35 rupees till now without my choosing to subscribe . Please remove the pack and be kind enough to refund the mentioned amount ..

I am also facing the same problem. When ever I recharge my mob i get an SMS of amount being credited to my account, but the balance shows zero or 5 paisa only. On checking with Airtel Customer care Service...the reason is given that it is because of some tech problem at their end. Will be resolved in few days. Since 25 Feb 2011 the time limit has been changed three times. Now I am told it will be credited in my A/c by 1800 on 28 Feb 2011. Mr Sunnil Mittal are U aware of it. Pl do some thing.
Rana

My mobile no is [protected]. I activated cricket socres during India vs Pakistan match. Thereafter, I continued to try for deactivation of this services on your *121#, 198 etc. But, till date this is not deactivated. Pl, do the needful as early as possible as I am no iterested in cricket.
I regretly to say that we are not getting proper respond from your cutomer care, customer service for the solution.

My email id is [protected]@yahoo.com

Airtel — unwanted activation pack

sir , i have been debited a sum of rs 36 from my account , a msg was delivered to me stating that you have been renewed a sum of 36 for your sms booster activation pack. but i have not activated any booster pack. pls credit me my balance as soon as possible.

and one think the stupid use less customer care say we will contact with you with in 2 hours and solve your problem . Still not contact me and my 500 Rs what happened ?
Hi tech pickpocket
Peoples be aware airtel cheating

Just check the server and increase the speed.

My number is [protected]

My number [protected] is contactable.My other number is [protected].The speed improves and increases when i move out of home and reaches 30-34kb/sec in the morning.But at home the speed is 2-4kb/sec which is very annoying as i spend most time at home.Why is it so?

U called me on 21st n gave me 27th as the last date for solving this problem but the speed is where it was.Whats the use of filing the complaint here?

from last 6 months i use airtel internet but in last month price of internet pack goes to 145 (2GB) and 98 (1GB), but i still get slow speed about 6-7 kb/s. which is same as in 98 (2GB) pack.
i want to know that airtel increased price of their internet pack then why not give speed according to price.
speed of airtel is 2-3 kb/s greater then other companies but we pay about double then other.
if we belive in airtel then they should not loose their service......

sir, mene airtel sim me internet ka 199 ka plan activate kara ya h muje internet ke slow speed aa rahe h. aur disconnect bhi ho raha h.

AIRTEL DIGITAL TV — Excess deduction from my Recharge amount

I had got my account having customer ID [protected] recharged on 09.06.2009 by paying Rs.2500.00. I had subscribed for Value pack. Subsequently when Color channel was ousted from Value pack, I requested to top up the same also. My monthly charges should be around Rs.145.00 P.M. thereby making my recharge sufficient enough for more than 18 months. But I received an SMS on 18.12.09 that my digital TV a/c balance was only Rs.19.45, valid till 23.12.09. I got my account recharged with Rs. 1000.00 on 18.12.09 to avoid stoppage of service to my account.
I have sent email twice to '[protected]@airtel.in' requsting them to clarify as to how my account has been debited to last for only 6 months where as I had paid for more than 18 months. I have not received any reply from them. My last email was on 3rd January,2010.
Kindly help

my customer number is- [protected]
my airtel digital TVs signal is too week.system show error B001,
Plz send DTH technician
as soon as possible
regards
kumar konark
[protected](H)
[protected](O)

Thanks for resolving the problem. Am very much satisfied with the service

ERROR CODE B001
CUSTOMER ID-[protected]
THERE IS NO WEATHER PROBLEM OR CONNECTION PROBLEM STILL SHOWING
ERROR CODE B001. PLEASE HELP SOLVE THE PROBLEM TODAY.I HAD CALLED CUSTMERCARE. PERSON TELL ME THAT ENGINEER WILL CALL ME
BY 3 PM.TO COME OUT AND SOLVE THE PROBELM .BUT STILL I HAVE NOT RECEIVED THE CALL .MY REQUIEST NO IS .8439514.AN NUMBER HAS SMS ME BY AD-DTH BUT THE NUMBER IS SWITCH OFF.

TAPAN

ERROR CODE B001
CUSTOMER ID-[protected]

Hai I am from srilanka
There is no weather problem OR connection still showing error code B001.Please help us to solve the problem today. i had called custmercare and told what is the problem but he told us a way we tried it but we haven't got our connection back . By 9.30a.m please help us to slove the problem

our e-mail:[protected]@hotmail.com

Airtel Prepaid — Wrongly deduct the amount Rs 300/-

Dear Sir /Madam,

Below my compliant to airtel Ltd to this email address
nodal.[protected]@airtel.in,
care.[protected]@airteltelephone.com,
appellate.[protected]@airtel.in,

There is no proper response airtel side


To whom so ever it may concern

An amount of Rs 300.00 has been deducted from my prepaid mobile No:[protected] on 9th Monday 2009. I called up the customer care on same day Morning 5 am; there is no proper response from your side. Again I called up the customer care for 3 times, they said the amount is deducted for the Caller tune songs--. More over the amount is deducted by around 3.30 am early morning; I do not know what's going on with the AIRTEL people and their service. I expect a fast solution to this problem by bringing it to your notice. If you could not, please let me know to whom it should be addressed to.

Waiting for your reply.

Suresh Kumar A
[protected]

On Wed, 11/2/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:

From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Re: (Mobile No:=[protected] ) Re:[protected] To whom so ever it may concern SUREK <[protected]@yahoo.co.in> Message From CN=Shabana Mk/OU=CC/OU=TN/OU=BB&TS/OU=Infotel/O=BTVL [REF:[protected]]
To: [protected]@yahoo.co.in
Date: Wednesday, 11 February, 2009, 8:07 PM


Dear Mr. Kumar,
Thank you for contacting Airtel.
We understand from your previous interactions; you had expressed concern overwrong song activation for the mobile number [protected].We understand your concern and will work towards resolving the same.We would like to confirm that your concern has been registered and your servicerequest number for the same is [protected].We would revert to you on or before 17/02/09.Dial *121# (toll free) from your mobile and get instant information for yourPrepaid or Postpaid Account on your Mobile Screen.For further
assistance, mail us at [protected]@airtelindia.com.We value your association with Airtel.
Warm Regards,
Niranjan.R
Customer Care Executive
Bharti Airtel Limited.----
Original Message ----Dear Team, Pl chk n do the needful
RgdsShabana

As we are goin shift the home and goin out of statoin ... we like to disconnect our airtel broadband and landline connection[protected]... plz ensure our complaints and disconnect it as soon as possible... we r not responsible for your delay...

Airtel Dish — set top box turns green in 20 minutes

i have airtel dish connection. I installed it in aug 2009. but from last 2 months its sattop box taking 20 minutes to start or to get gteen light . so please get it repaired . mycustomer id is [protected] & my mobile no is [protected]

This there any update on this?

Thanks for your help, my issue has been fixed.

dear sir,
i got an airtel hd activattion voucher with my sony lcd having s.no 1006695 and model no.46ex300 and the last date of its activation was 31st may. so on 31st may i called the helpline no. to activate it and they immediately generated an customer id for me which is [protected] and asked mew to recharge your id with 1000Rs. and call us back we will activate it within 15mins. so i recharged my account and called them but they said our system is upgrading so please call us after 1 hr. again i called after 1hr but the response was same for them about system updation, so called again and again with the gap of 1 hr until 8pm. then they answered me that all the information has been gathered from you and i have mailed to the concerned department so you do not need to be worried even if the 31st may passes away your activation can be done even after 1st june, so he assured me about its activation. then i again called at 11:30pm, that person replied that your connection will be activated now but while giving him all the details again about the packages and all he suddenly transferred my call to his senior executive named Sachin kumar mauraya. he answered me that its already 12:020now and your connection will not be activated now and even disconnected my call without even ansering my queries.then, again i called at 12:25am it was krishan kumar who answered me that it will be activated because your mail was been sent to the concerned department.
on 3rd june at 12:05 ami i talked to mr ritesh who even generated an order no. for me which is 15787574. now today its 4th june i enquired about it again and they said your order is not been booked and you have to go an airtel dealer and another person gave me sony helpline no and talk to them..what is the matter sir, why everyone has different views, why they ask to recharge your account if its such a long process to activate it?.. please reply sir

thanks

airtel customer care service are very poor my internet is not working since last 10 days and when i will call they never pik the call airtel provided very worst service to there customers

Technician came on Sunday (15th May) and repaired the connection but again the same problem came on Monday morning. After that I have registered a complaint but still no one has turned up till Tuesday evening to repair.

What a service Airtel... Keep it up...

Airtel — COMPLAINT REGARDING EXTRA RENTALS CHARGED

Hai.
I, Srikanth.V.Raj, am using an air tel postpaid corporate connection of 199rs ([protected], compat II) plan which was said to have along with this said 199 plan additional STD pack worth 49rs to reduce the call rates from 1.25rs to 1rs per minute. For the last 4 months i have been charged and paying a rental of 248rs(199+49). I have had complaints on the same, several times with You regarding this matter. I am sorry to say that you have also told me that you would refund this extra money paid by me (49rs each for 4 months) but no actions were taken regarding this.I would kindly request you to cut short my rental to 199rs keeping my std call rates the same at 1rs per minute.

Kindly do the needful at the earliest.

regarding latest compaint of[protected]

i nt trust on airtel thn my parents, and i knw how and whn i used internet, today whn i am making problem exective sying u nt trun ur modem off tht ur problem...ths nt happnd in past so now eth computer off i hv to pay o u as well wth i am paying elcetric bills to bses...ths is just fraud and torcher tht we must change plan as i oberverd frm calls, other mouths and now after spk wth cce and ur reply in email ...i knw my night top up is 8 p.m to 8 a.m but in email reply of my ths latest complaint they telling me top is 8 p.m to 8 a.m, tell thn plan first, in night topup i hving 400 mb free as well fr day use even i nt consumed tht 400 mb and so ths is very sure tht i/we nt pay extra internet charges bec of tht useage i, my family is sured..if thr is xtra charge of calls so one time u get paid even after raise wrong bill wth extra calls but u make mistake ...

be honest, dont be a cheater as well work wth cheatewr company

byee

jitender sharma
[protected]

airtel no[protected]
how cm and why u dare send me email yesterday with lines " regarding billing has been resolved "

excuse me .
wht how ru sying regarding billing has been resolved ???
u nt updates any reversal or worngly charges,
people sy u charge extra more thn usage and u proved to ur oldest customer which is my dad and user ( me ),
u make mistake here by charge extra in net usages instaed of clls charges,
we maintain net usages and we avoide use airtel internet, whr we nt prepared or count cll usages...
dont try to be over smart in charge extra

shame on ur exective
1. who nt knw bill plan.
2. who send ths email tht "billing has been resolved" how cm ?
3. i[censored]r company need money get loan dont make wrong bill and pressure to pay..
4 else hire expert how make chart how and in which u cn charge extra whr customer nt fight or hv record.

talk to me if hv guts, i[censored]r think ur right and honest..

jitender sharma
[protected]

listen to me,
u hv no product awareness
ur ths email and first as well cce on cll prove ths

now i tell u
bill plan
is 249 nt 240
in topup night net unlimited usages timing is 9 p.m to 8 a.m not 8 to 8...
and in day 400 mb usage is also free..

go and ask to ur trainer first

dont use copy paste line fr me...

wht and whn i used internet on ths airtel no i knw well thn u...

ths show ur nt chking anything as well just need money and reply by copy paste and ask fr money money..

i[censored] need loan go to bank
if begging .
so sorry i nt appreciate beggar or begging

i reply ths after read email recived frm

Sushma N M,
Customer Care Executive,
Bharti Airtel Limited

Dear Customer,

Ref: Email dated 19-05-11, concern regarding bill discrepancy for airtel number [protected].

Thank you for writing to airtel.

We would like to confirm that as per reference number 46370132 the concern as been resolved.

Further, we would like to inform that as per reference number the resolution is as per your plan North - Airtel Mega Combo Package Rs.240 is free for dsl and also you have top up of Rs.99 for free dsl usage after 8.00 pm to 8.00 am but as per check in detail bill you used total dsl in the day time hence it is charged for dsl and there is no error in bill. Hence amount is not refundable.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.

Please do write in for any further assistance.




Warm Regards,
Sushma N M,
Customer Care Executive,
Bharti Airtel Limited.

My mobile no is [protected] a prepaid connection. I never told to activate sms alert from 53030 (Cricket Updates). But Airtel itself start the service without any permission and for the same they will deducting money for my prepaid balance.

You are kindly requested please stop that and also request please back my money already deduct from my balance.

Problem Got solved on 13 th..thank you

Problem Got solved on 16th..thank you ..NW im getting incoming Calls