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Airtel Complaints & Reviews

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Updated: May 20, 2026
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S
shaanealikhan
May 12, 2011
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Address: Mumbai City, Maharashtra

Dear sir / madam
I m airtel prepaid customer my no. [protected].
I had mail you on 06/05/2011 for help me to stop airtel tv because they deduct 10 Rs. Per day.
After that airtel servent had called me on 11/05/2011 and she say your airtel tv has been stoped. but they dont deactivate that service and again charge Rs 10.
Please help me because they niether help me, and nor deactivate this service.

Please help me

Thank you
Shane ali khan
Mumbai maharashtra .
My alternate no. [protected]
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    sunnydrdo
    from Surat, Gujarat
    May 12, 2011
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    Resolved

    ERROR CODE-6

    Address: Visakhapatnam, Andhra Pradesh

    Hi

    Yesterday I got my airtel digital TV (HD) installed. I recharged with 1000 and got my customer id i.e [protected]. But channels are not coming , everytime it is telling me to recharge . I have already contacted customer care for 6 times since morning and they are always assuring me that they have refreshed and it will come in 30 min . Already sixteen 30 minutes have passed since first call. I am free irritated as a took...
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    harshmodi
    from Gurgaon, Haryana
    May 12, 2011
    Resolved
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    Resolved

    Address: West Bengal

    I have previously informed Airtel at least 4 times to cancel 3 broadband connections. At my parents, brothers' and my residence.

    I am being continuously harassed and receiving text messages saying "As per your request the services for your airtel fixedline & broadband xxxxxxxx has been resumed"
    Several times, I am unable to pick up phone calls but that does not in any way imply that my number should be resumed. Several times I have indeed picked up calls and confirmed the cancellation but yet they reinstated the connection. In fact I have been paying unknowingly for the last few months via ECS, even though I had informed their sales guy to cancel. Although they have admitted that they can no usage on that, they are not cancelling, let alone give me a refund.

    I have not consented to any request for resumption of services and now I am getting phone calls for payment of bills and their executives are saying that until the bill is paid, they won't resume the disconnection.

    Do not take any Airtel connections for Broadband. There are many fair players out there. Go for Tata.

    I think some people need to get together to file a civil suit because I am seeing a number of such complaints. Anyone interested should comment or get back to me.
    Aug 13, 2020
    Complaint marked as Resolved 

    airtel broadband internet fixed line — cancellation of the connection

    i would like the cancellation of my broadband connection as iam not happy with the plan you are offering my account no is16565006 my mobile no is [protected]

    airtel / Broadband line — cancellation of broadband connection

    I have cancelled my air board band connection (land line No.[protected] through customer care they give me airtel complain no. 3010242, i have regular fellow up with their executive they also confirm me through phone call my connection was disconnected, but after 1 months they send me one bill,then i contact to customer care they told me we have not received any request on such number.They cheated me they asked me first you have to pay 4 months bill then we shall think to consider your request. I would also like to highlight that one of there representative Mr. Indresh Yadav ran away by taking my money of Rs. 1000 at the time of connection. I suffered a lot from that and also did not get any support at that time from you. Please help me sir.


    With Best Regards

    Ranjay Roy
    [protected]
    Hello All,
    I Agree, AIRTEL has a log history of cheating people and they will continue to do so. I have been using Airtelbroadband fixed line since last 3 years they seem find new ways to grab your money.
    I had requested for cancellation of fixed line and broadband connection since last 2 days, I was asked to visit the local office and placed my cancellation request and even called 121 (which is not free) and requested cancellation but nobody seems to be bothered.
    It is better that I stop paying them.
    NEVER NEVER TRUST AIRTEL,
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      parththakkar
      from Bengaluru, Karnataka
      May 12, 2011
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      Address: Karnataka

      Dear All,
      I wold like to tell all of you that airtel has the worst website in terms of checking bills online..
      The payment option always seem to work.. but the bill guide and account information dont work 9 out of 10 times..
      Even the Airtel customer care people told that they could not check my bill because there applications were running very slow and they needed atleast 12 hours to check it..

      The only thing the i would want to suggest Mr. Mittal is that your company makes billions in profits.. Please care to spend a substantial amount on your website and designers if you want to give the option of online payment...
      Aug 13, 2020
      Complaint marked as Resolved 
      Airtel broadband speeds are good and stable.

      The problem is with the "my airtel" website. The design and usability sucks. Login is difficult due to traffic, payment errors all the time. How can a private telecom company sport such a slow website. Their executives call all the time for payment, its frustrating.

      Any senior exec in airtel watching this space?
      Yeah, I agree. This site is down most of the time. Even IRCTC is better then this site.
      Worst website by any service provider i have ever seen.
      Even govt. websites are better then this.
      It took more then 1hr for login & putting recharge for my dth. connection.
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        P
        prabukin
        from Bengaluru, Karnataka
        May 12, 2011
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        Address: Bangalore, Karnataka

        I was bought Airtel Prepaid connection ([protected]) on 18-March-2010 from Sagar Stationery Bashyam circle , Sadashiva Nagar, Bangalore-80.

        When i was bought they collected from me Address proof and Photo id proof ( Employee letter pad & Voter id with Tamilnadu address) with Friend No written in it.

        26-March-2011 Evening they called and verified they asked the addresses and said verification was over.

        The Next Day 27th-March-2011 evening they sent sms says that verification failure and provide the documents to Airtel relationship centre again. They Cut my outgoing calls.

        Then i tried to the customer care 121 they said my document i not reached and i said i got the verification call and all. Even then they said to produce the document again, I said whatever the document provided i true and i asked.


        One time they saying verification failure and other time documents not submitted then i catch the fellow who sold the sim card they said it has been submitted in Malleswaram Airtel relationship centre.


        I demanded if verification fails say what is fault i have provided ( As per my knowledge they didn't verified) . Then one time they said document not reach . Then i asked with out reached the document how i got a call for verification after a week of got the connection ?

        The Airtel wants to twist the problem and wants their customers to run behind for their executives not working properly ..


        Finally i submitted the same documents and got the new connection from AIRCEL . Their executives came personally to my office and residences and verified now the connections is live without any troubled me. Then why this very big networks fellows doesn't doing their formalities.

        I have all the mails return to the airtel customer care is with me and i got the bill from to whom i am purchased the Sim card too.

        Kindly give the direction to get back to my all the money back from the AIRTEL.


        Regards,
        K.Prabu
        Present working Aircel No : [protected].
        Previous Airtel not working No : [protected]
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          M
          manish-jain
          from Noida, Uttar Pradesh
          May 12, 2011
          Resolved
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          Resolved

          not changing my connection from Corporate to Individual Account

          Address: North West Delhi, Delhi

          I had word with Airtel customer support on 02 May,2011 for changing my corporate mobile number to individual number, since i left that company (ibibo Web Pvt. Ltd.) long back.

          They had told me "You need to get a mail sent from your last company official email ID to [protected]@airtel.in"
          and i did the same. On Tue, May 3, 2011 at 4:07 PM a mail has been sent:

          [protected][protected][protected][protected][protected][protected][protected][pr...br...
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          R
          ragmal
          from New Delhi, Delhi
          May 12, 2011
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          Address: North Delhi, Delhi

          I gave the request of my Airtel for porting to vodafone vide porting no. AD713697 with expiry dt. 25/04/2011. However, it was rejected by Airtel without informing me any reason. I must also mention the fact that all my dues were clear on this date.

          I again gave the new porting request to them vide porting code AD683184. I even made an excess payment of Rs. 100 so that they could not reject it saying the balance was not clear. I could have paid more, but their online system does not allow me to pay more than my current dues.

          Airtel called me yesterday (after 15 days of my porting request), saying that my current dues were Rs. 400. I told them I have no problem in making the payment, but when I made the upfront payment of Rs. 100, they should have done the porting that day itself. It is obvious that dues will increase with passage of time, and I cannot keep making the payments everyday. (Their system just doesn't allow me to make excess payment!!). Further, they give me petite reason of Rs. 400 as excuse, when my credit limit by them is Rs. 6,900.

          Anyways, I made the payment of Rs. 400 online immediately as I did not want to fight with their stupid customer service. I actually tried making payment of Rs. 500, but their online system again does not allow it!!

          Still, Till today, the porting has not been done. Neither Airtel, nor Vodafone are willing to inform me the reason. All my mails to their CC dept. are unreplied.

          Just a quick information for my reason for porting: I have registered many complaints since past 4 years to Airtel regarding network problem in my area. I had to even approach their Appellat authority for this. Finally, in their mail dated 28/08/2010 (in reply to my service request no.[protected], they informed me that it wasn’t possible to rectify the situation in my area.

          To say the least, it is pathetic service from Airtel. They cannot give proper service, then they accept their mistake and say they cannot improve their network, and then when I want to use the MNP for better network, they are not willing to port me out. Don't know what they actually want from me, except from harassing me!!

          For your information, my mobile no. is 98****3363

          Regards,
          Raghav Malani
          Hi Rakesh,

          I have written you the mail with my contact no. However, note further what Airtel is doing to me:

          After writing atleast 6 more mails to your [protected]@in.airtel.com, they called me yesterday, and again informed me that my unbilled balance was around Rs. 563, and that I should make another payment of Rs. 63 so that Airtel could do the porting. Are you guys playing games with me? First, I made a payment of Rs. 100 for unbilled amount, then you called me again to make payment of Rs. 400, now again you are asking me to clear the unbilled amount of Rs. 63!! How many time am I supposed to make payments to you??

          Anyways, I have made one more payment of Rs. 150 to you. YOU GUYS ARE NOW TRYING TO HARRASSING ME ON THIS MATTER! You are delaying the MNP process, and then coming back to me every 3rd day asking me to make more payment. Either you think I am a thief who will run away with your Rs. 63, or plain and simply, you are trying to harass me by first not improving your services, and secondly not porting out my no. sine past 20 days.
          Rakesh, it clearly shows how irresponsible and insensitive you are towards the customers! I have not only replied to your comment on the above thread, but also mailed you with my complete contact details and details of complaint in my mail dated 15/05/2011 to [protected]@in.airtel.com. You never called me back, but instead feel the issue has been resolved! Funny, isn't it...

          If you cannot hear me back now on an internet public platform, you can never ever hear me back!

          You guys suck...
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            cvsharibabu
            from Gurgaon, Haryana
            May 12, 2011
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            Address: Kadapa, Andhra Pradesh

            oohhhhh i am back again, not on Airtel Prepaid - this time on Airtel Digital TV.......
            oooh bulzhs shat Airtel ... all areas are like frod and cheat...

            i just recharged my Digital TV account with 2595 to activate South Economy sportz plan to get 166 channels per Year. but i am able to see only 142 channels... i dont understand y this happening and called to customer care ... one guy dont have proper information and he disconnected (he said his name was Ganesh, in Telugu) call and called again and same experiance.... some how after several attempts i got chance to talk to the voice support guy and he said, my connection regestered in satilite 1, so that i am not getting all the channels and he has logged a complaint to change my connection to satilite 2 ( the complient #: 7876862.

            also while connecting the call they saying that "you will get 2 months free by recharging for 12 months" - but the CS guy said that it is only 45 days -- still i am in confusion that can i get atleast a month free .. :)

            Thanks
            Hari
            [protected]
            complaint here : http://pgportal.gov.in/
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              tcs_pion
              from Bengaluru, Karnataka
              May 12, 2011
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              Address: Bangalore, Karnataka

              Hello Sir/Madam,
              I have taken the airtel connection with the plan, Bill Plan Charge Future Value 299 Plan. As per this plan for the first month 1GB data GPRS is free. This connection was activated on 23/04/2011. But with in 2 days on 25/04/2011 the unbilled amount reached more than Rs.2200 due to the GPRS. My mobile is an iphone and some applications will connect GPRS without my knowledge. So on 26/04/2011 my outgoing was disconnected reasoning I have crossed my credit limit and when I contacted customer care they said I have to pay Rs.800 to reactivate my outgoing. So I paid it on 26/04/2011 Rs.800 to activate. Then I contacted to customer care to deactivate GPRS on 26/04/2011 since I couldn’t track the usage of GPRS. Customer care people deactivated GPRS without informing that if I deactivate in middle then it would be prorate basis and they didn’t have share any information mentioning we can give clear picture after the bill is generated. But now the bill is generated and the total amount comes to Rs.1436.35. Now I wanted a waiver for the GPRS amount for which as per my plan of 1 GB usage and not to burden the customers with wrong commitments. I have attached the bill plan details. Please do the needful.

              Regards,
              Karthik.G

              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi Airtel,

              Still the issue is not resoved, the billing issue with GPRS still exists in my airtel number [protected]. Already many complaint numbers available. Service Request number 37373260. Please resolve this problem at the earliest.

              Regards,
              Karthik.G
              [protected]
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                Shakuntala Sharma
                from Delhi, Delhi
                May 12, 2011
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                Address: Varanasi, Uttar Pradesh

                We submit complain about not working set top box till[protected]. No action taken by company for repairing it.I call in service center of varanasi airtel company and many times of airtel engineer but no action taken by them.I daily call in service center not in one time several time but they say - Mam! today i haven't any engineer we send engineer tomorrow. But tomorrow is never come.I submit several times complain but in result no action taken by them. Airtel company consumer service is very bad......
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                  S
                  swainindia
                  from Agartala, Tripura
                  May 11, 2011
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                  Resolved

                  Address: Dhenkanal, Odisha

                  The SIM is alerted to me (Sanghamitra Swain) for life time and it was valid 20 years from date of purchase. Since that day onwards I am using same number and mentioned in my CVs, Friends for meeting and offical purpose. Now the same SIM was alerted to some one by the Airtel Company. I am not confirm weather the Company alert that one to some body or the person using my SIM? Customer care says we will not say the name of the owner of [protected]. How come it is possible? I am the owner of this SIM without my permission or any written document how they alert my Life time SIM to other person. Its the right of the Life time SIM user that the SIM should be belong to the owner upto 20 Years. Only after 20 Years the owner may want to continue the same number ,If only the owner don’t wont to continue the number the company has right to reprocess (recycled) the SIM and alert to other person. But in my case the SIM was valid till 2015. Before 2015 how the company dare to reprocess (recycled) the SIM and alerted to other person. Its mean the person has no value before the company.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  The SIM is alerted to me for life time and it was valid 20 years from date of purchase. Since that day onwards I am using same number and mentioned in my CVs, Friends for meeting and offical purpose. Now the same SIM was alerted to some one by the Airtel Company. I am not confirm weather the Company alert that one to some body or the person using my SIM? Customer care says we will not say the name of the owner of [protected]. How come it is possible? I am the owner of this SIM without my permission or any written document how they alert my Life time SIM to other person. Its the right of the Life time SIM user that the SIM should be belong to the owner upto 20 Years. Only after 20 Years the owner may want to continue the same number ,If only the owner don’t wont to continue the number the company has right to reprocess (recycled) the SIM and alert to other person. But in my case the SIM was valid till 2015. Before 2015 how the company dare to reprocess (recycled) the SIM and alerted to other person. Its mean the person has no value before the company.
                  wanna puk no urgntly- [protected]
                  The same SIM shuld alerted to me .
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                    rajbg033
                    from Mumbai, Maharashtra
                    May 11, 2011
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                    Address: Bangalore, Karnataka

                    This is regarding my Airtel broadband connection with Tel no: [protected](Bangalore). A connection registered in the name of my wife Arathi Prabhu.

                    Just want highlight to what an extent representatives of Airtel can stoop down to.

                    We stopped using this connection by the end of 2010 after we received a bill which was 3times more than our regular usage. The bill had a charge of 1300/- odd amount which I disputed and had multiple compliants to a pathetic airtel customer care which was never resolved. In the mean time I started receiving multiple calls from airtel asking us to make the payment and all the calls did have a similar pattren would start by they asking to make the payment and I would say that there was a charge which was disputed and the minute that was resolved I would make the payment.

                    Disgusted by this ordeal requested airtel to discconect the connection for which they said that untill and unless the payment is made it cannot be cancelled.
                    Then during mid of February a representative of Airtel came by saying that he would need to take the instrument and the modem for which did provide a acknowledgement. After which there was no other calls from any of the airtel representatives.

                    All of a sudden on the 11th of May 2011 I received a call from Rajeev Singh identifying himself as a section chief at a court in Delhi and they had sent 3 summons which we never received and asked us to be there in the Delhi court in 30 mins. If not there would be a "Non Bailable warrant" issued against my wife's name and there would be a fine of 53,000 to be paid when asked what was the call about he directed me to CK Oberoi who was an advocate at the court. He said that there were 3 summons that were sent (which I was not aware of) and also then said that this was regarding our airtel broadband connection payment which was due. He said that best way is a out of court settlement. He sugessted that we make the outstanding payment in the next 30 mins and provide him with the receipt number so that he could withdraw the case against my wife.

                    By this time I was completely shaken by this, went out immediately and made a payment at one of the Airtel centers for the amount due and called both these gentlemen back and provided the receipt number to which they said that there was nothing to worry now and they would take care of things.

                    One thing that suprised me was how did I miss those 3 summons; we live an apartment where there is a 24X7 security and they would not miss thrice. Out of sheer curiousity I just googled CK oberoi and airtel and walla! the story unfolded.
                    There were a whole set of people who had gone through the same experience.

                    I am sure airtel's SPINELESS customer service team will not resolve this. I am so happy that I am not associated with airtel anymore.

                    Best,
                    Nagaraj
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Did you manage to get this resolved? I faced the same problem as you and can help you out! I am currently trying to screw their collections and make sure others dont suffer this in future, i really dont mind investing the money or time to ensure they put an end to this. Incase you need help please get in touch with me +[protected].
                    Did you manage to get this resolved? I faced the same problem as you and can help you out! I am currently trying to screw their collections and make sure others dont suffer this in future, i really dont mind investing the money or time to ensure they put an end to this. .

                    I would encourage all people who face this to directly file a police complaint immediately and take legal action, only way to stop Airtel from their dirty, cheap and criminal pranks. While filing the police complaint also include names of Collection Heads so that they are called upon too.
                    Rajesh Ranga, i would recommend you not post below every complaint saying the issue has been sorted as i just spoke to Nagaraj and he said his case has not been solved and the current state is that Airtel still robbed him and hasnt got his money back.

                    If you are an airtel employee in collections i would recommend you put these people onto the Head of Collections directly and sort their issues out, people have already gone through enough trauma. Incase you dont have contacts of people within your own company, let me know and i'll give them to you so that people dont get harassed anymore. Please understand that what your collections team is doing is criminal, cheap and dirty.
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                      aishwarya anup
                      from Hyderabad, Telangana
                      May 11, 2011
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                      Address: Chennai, Tamil Nadu

                      Hi,
                      My mobile number is [protected] ,My mobile connection got barred due to address verification , But i have submitted my proof and I dint get my connection still . I called airtel customer care more than 5 times but they dint respond well and went to airtel outlet ( T.Nagar,Chennai ) and had given complaint about my connection but they are not even considering customers well .. Useless executives are playing games in facebook through internet..Hereafter i wont believe in airtel service and there are lot of services which are giving good response to customers with good offers ... am using airtel broadband , now am going to relieve from it and going to give good broadband connection which will have good customer service... "worst service I have ever faced" Wasted lot of money too
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        Y
                        Yachna chadha
                        from Bengaluru, Karnataka
                        May 11, 2011
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                        Address: Bangalore, Karnataka

                        My no. is [protected] .From last 10 days i have been charge Rs2/day. I called customer care about this matter . They told me that i have subscribe two services( i don't remember subscribing them). I am not able to unsubscribe them and for last two days i am trying to reach customer care,but the call is being disconnected.Hope so after this complain these two services would be deactivated.


                        Yachna chadha
                        my money is being deducted from my mobile regularly i have not activated any options on my mobile/.
                        Airtel connection so many times reduce money from my balance and send me message that you have opted for this and that even when i am not using my mobile. When i called cutomercare they are not responding .
                        Mr Rakesh Ranga...now its more than 15 days and your customer care is useless . It never connects to the executive.Can you please see into matter as quickly as possible otherwise I am planning to switch to some other connected .
                        sorry i want to check fake hai ya real
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                          A
                          abdulirshad
                          May 11, 2011
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                          Resolved

                          Address: Dakshina Kannada, Karnataka

                          Hi,
                          I have the Airtel DTH Connection with Customer ID [protected]. There is signal issue from last 7 days, Not getting the signal for hours and hours. So calling up Customer Support 12150 from last 7 days, I almost made 33 calls to this customer support .Every time they will register new complaint for the same problem and will be telling problem will be resolved within 3:30 PM tomorrow. No body turned from last days to resolve the problem. Even they are disconnecting my phone.They are giving fake phone numbers with the complaint registartion number, Which they will messge to our Mobiles. When tried to contact local manager here in Mangalore (Phone No : [protected]), they are also telling technician is not avialable and even they are disconneting my call. This is the once of the WORST and HOPLESS Servcie ever i saw. They are event dedcuting amount from my account daily for the servcie which is not resloved Please tell me what should i do for this.
                          Please mail me.
                          yours faithfully.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          My DTH service developed a snag on[protected]. upon visit by engineer i was told that set top box is faulty and he took away the same and told that it will be replaced. since, then i am being told everyday that we have no set top boxes available and wait. the wait has been very unpleasant. calling the customercare delay without any positive response from their side. i want to get rid of this DTH service from AIRTEL as they are very poor in after sale service. atleast i should get the refund for the dish and set top box so that i can opt for any better service provider. i have even mailed to [protected]@airtel.in without any response.
                          I strongly agree with this.your local agency in kollam, kerala, Great Enterprises, Ramankulangara is ridiculing me from the last week by tempting me to provide the airtel HD connection now and then.my regn no.is p-2170. I registered for the connection on 28/04/2011 in the telephone no.[protected] and [protected].It is too shameful for your reputation.beware of the local agencies.sreejith.c, kollam, kerala
                          it is for a positive effect to serve the customer as they are the spokesmen for ypur brand
                          Customer Id [protected]-airtel digital tv

                          From Monday onwards[protected] I am contacting on Airtel customer care helpline [protected] to solve Technical error but no one providing any solution. I call them for atleast 30Itimes in this week but every time they commit to send engineer on same or next day. But fact is that no one visited my home untill 20-06-11. And after visiting on 20-01-11 they installed old and defected piece of setup box. Again I start calling and registring my call to customer care and also at the same time I am calling there Nodal officer Mr. K Rao. But the responce and service I am getting is entirly unsatisfactory. Even for the period when there is signal problem, airtel deducted my account at the rate of Rs. 9 per day.
                          One request no. which is registered is 9102873.
                          Now on today they instaled new setup box again.
                          For the same i already in advance deposit Rs. 350 in my account. As you see there no delay in y job but the way Airtel giving service is unsatisfactory.

                          Error code Id B001 in the set up box


                          I had invested atleast 5 to 6 hrs in talking to solve the problem, it causes some where Rs 10000 to me as my time invested in solving the problem.

                          Please do the judgement ..

                          regards

                          vikram
                          [protected]
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                            G
                            guru725
                            from Bengaluru, Karnataka
                            May 11, 2011
                            Resolved
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                            Address: Karnataka

                            2-Mar-11 I had gone out of the country and when I came back in Jan 2011, I
                            requested for retention of the same number I had earlier in 2009. It took
                            several weeks to get my old number back ([protected]). Before going abroad, the
                            connection was in my employer¿s name (Wipro Technologies) but now the
                            connection is in my name after the reactivation.
                            The connection I got reactivated already had `Airtel Live' feature already activated
                            with it. I was not aware about this feature nor about the charges associated
                            with this feature. The handset I had initially was a basic one without any
                            advanced features so it did not matter to me that this feature activated.

                            19-Mar-11 I purchased a smart phone around March 19th 2011. With the help from
                            the dealer, I got GPRS enabled for my handset. I was told it would be a Rs 98
                            plan. But still there were some settings which had not been done w.r.t
                            MobileOffice on the handset. So whenever I tried to access internet, the
                            access was actually happening through `Airtel Live feature that had been
                            already been activated in my connection.

                            19-Mar-11 At that point I was not really aware about various plans and their
                            variations available with Airtel regarding internet access.


                            25-Mar-11 As usual I was getting many SMS from customer care about the
                            approximate unbilled usage. I immediately noticed that the outstanding balance
                            was increasing by hundreds of rupees on a daily basis. I contacted the customer service on 25th and expressed my concerns.I was told till the bill is generated, they
                            will be not able to find out why I was getting these SMSs on the heavy bill
                            amount.

                            29-Mar-11 I was still getting SMSs on a daily basis with hundreds of rupees increase in the billed amount. I again got really concerned and contacted Airtel Customer support on 29th March and expressed my concerns. They told me to wait till the bill gets generated on 19th of April,
                            which was 20 days later. They have recorded in their system about this conversation.


                            9-Apr-11 With help from one of my friends I came to know how to set up the Mobile Office feature properly installed my equipment around 2nd week of April by contacting the customer service.Even after this, Airtel Live feature was still active on my handset.

                            19-Apr-11 I have got a bill of 3360.32 for the month of March-April 2011

                            26-Apr-11 I spoke to the customer service and explained my situation.
                            Customer Service rep told me that I have to pay the entire amount as I
                            had actually used internet through 'Airtel Live' via WAP_ALL (Web Application Protocol through Airtel Live Login) gateway. I got the Airtel Live feature inactivated from my phone.

                            27-Apr-11 I escalated the issue to the Nodal officer and Apellate officer at Airtel as per the advice from Customer Service

                            7-May-11 Apellate office responded back telling that "We wish to inform you that the 2 GB GPRS Free @20KB/30Ps With Rental Rs 98 is active on your Airtel mobile effective 26/03/2011.

                            As per the above Mobile Internet pack activated applications has to be browsed through Mobile Office only.

                            We would like to inform you that based on your complaint, we have investigated the possibility of the same. Post the investigation we have found that browsing was done through WAP_ALL (Web Application Protocol through Airtel Live Login) gateway. The GPRS plan offers will not be applicable for browsing through Airtel Live. Hence we would like to inform you that the charges are valid.

                            There is an out standing amount of Rs. 3283.19/- we request you to make the payment at the earliest."
                            I had specifically called twice to find out why my unbilled amount was increasing by hundreds of rupeees every day. The customer service were not able to give me proper reasons and failed to advice that internet browsing was not happening through GPRS because Mobile Office settings were incorrect.
                            They failed to tell me that Airtel Live charges through WAP_ALL gateway was hundreds of rupees for every access unlike 98 Rs for GPRS.

                            Please advice on my next steps.
                            Mobile number : [protected].

                            Account number: [protected]

                            Thanks
                            Guru
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            airtel GPRS setting — GPRS activation not done & ignorant customer service

                            dear sir...
                            [protected] is my airtel no....they are not activating my GPRS service and also not sending me GPRS setting....when i pursue to to custimercare they barred my no....its really hurting a such derogatory action froma company of such repute...
                            pliz help me
                            As per your comment I called 121 to find out about the resolution you have mentioned. The customer service representative indicated that as per records the charges levied are still valid.

                            I would like to inform again that I had called on 26th March and 29th March to find out the reason for escalating bill (unbilled) amount.
                            • Though 2GB GPRS [protected]@ 20KN/30Ps was activated with Rental Rs 98 on 26/03/2011 on my connection, your customer service representative did not tell me that the browsing was happening through ‘Airtel Live’ and not through GPRS.
                            • He did not inform me about the charges associated with ‘Airtel Live’.
                            • He did not inform me on how to properly set the Mobile Office settings on my handset.
                            • Instead he informed me to wait for another 22 days for the bill to be generated
                            If your customer service department does not have the necessary technical infrastructure to look and tell why the unbilled amount is increasing day by day, you need to create such an infrastrucure to properly advice the customer on what is going on instead of asking the customer do continue the status quo for another 22 days and further incur costs.
                            • He informed me that the unbilled amount would show high amount but discounts would be applied later as per the 98Rs GPRS plan.
                            • I had never requested for ‘Airtel Live’ feature to be enabled on my connection. Without my knowledge Airtel has activated this ‘Airtel Live’ service on my connection.
                            • So in my opinion all these charges are invalid.
                            I am curious to know what the TRAI regulations say about the following two aspects:

                            1. Companies like AirTel enabling 'AirTel Live' kind of 'value added services' on all connections: I believe this kind of value added services are turned ON by default in the customer's connection . If an ignorant customer uses these services accidentally (or thinking that he is using some other service) he will be charged for those services. The customer does have much of say on this since he has used those services. It is his mistake. What does TRAI say about such a revenue model?

                            2. Companies like AirTel not having complete details about the customer's unbilled amount. Since they don't have necessary technology with them to dig into and find out what is going on current activities on a connection and from which access points the traffic is flowng (in the yet to be billed cycle), they ask the customer to wait till a bill is generated. Till the bill the generated the ignorant customer will continue to make the same mistakes and finally ends up paying a hefty price for the service provider's technical insufficiency/incompetence. What does TRAI regulations say about such situations?
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                              A
                              amogh_koparde
                              from Pune, Maharashtra
                              May 11, 2011
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              ------Original message------
                              From: <[protected]@gmail.com>
                              To: <[protected]@in.airtel.com>
                              Date: Wednesday, May 11, 2011 1:32:03 PM GMT+0000
                              Subject: Re: FW: [protected] : BALANCE DEDUCTION

                              Hi team,

                              I am not sure what really did with Airtel. Whenevr I got up my balance get deducted. Today it was RS. 215.

                              In the afternoon, I raised this issue and your agent has confimed me that my balance will be returned as i did nt activate any services ( Req # [protected] ).

                              At 6 PM today, I called customer care to check the status..i got funniest answer stating..u have been charged because you were surffing through airtel gprs. Where as I still have same old MO settings. Your CC agent told me that GPRS recharge is for only download and nt for surffing..... Amazing and shocked. So he asked to recharge it again and even asked me to take MO settings.

                              Guys...please educate ur team or me. If after every recharge I will have to confirm settings then there is some issue from ur side.

                              Please advice me what to do now?

                              Regards,

                              Amogh Koparde
                              +91 [protected]

                              ------Original message------
                              From: <[protected]@in.airtel.com>
                              To: <[protected]@gmail.com>
                              Date: Tuesday, May 3, 2011 11:19:44 AM GMT+0530
                              Subject: FW: [protected] : BALANCE DEDUCTION

                              Dear Amogh Koparde,
                              Ref: Email dated 03/05/2011, expressing concern regarding balance deduction towards video pack and Unable to contact customer care for your airtel mobile number [protected].
                              Thank you for your mail to airtel and the opportunity to assist you.
                              We request you to ignore the previous mail.
                              After verifying your account details in our system, we found that the charges of Rs.75/- are deducted towards hungama download through Airtel Live on 01/05/2011 and Rs.11/- for FunTime Subscription service till 13/04/2011.
                              We would like to inform that the FunTime Subscription service has already been deactivated on 03/04/2011.
                              We wish to inform you that the deducted amount of Rs.86/- will be credited to your account within 24 hours as a one time benefit.
                              Currently there is no Value Added Service active on your number.
                              In future, to deactivate any Value Added Service, we request you to send an SMS as STOP to 121.
                              In order to avoid balance depletion, we request you to save the Mobile Office settings as default settings and delete the Airtel Live settings.
                              Service message:
                              If you wish to stop the service SMS, we request you to follow the below mentioned path:
                              Step 1:
                              Menu - Message - Service inbox settings / PUSH SMS - Off status.
                              (This path may vary depending on the handset) Step 2:
                              Please switch off and switch on your handset.
                              Further to this process of turning off the Push SMS, you will not receive any service SMS.
                              Further, we request you to ignore the promotional calls or messages from airtel to avoid such activation in future.
                              To help customers stop promotions to their Mobile or Landline numbers, the Telecom Regulatory Authority of India (TRAI) has set up a National Do Not Call (NDNC) registry. Once you are registered on the same, all promotional calls/SMS from telemarketers adhering to the TRAI guideline, to your number will be stopped within the specified time of 45 days. All registered telemarketers can access this list and they are required to deselect those numbers from promotions as per TRAI mandate.
                              We would like to inform you that currently your number is not registered under NDNC registry, to activate that same we request you to dial 1909 and follow the instruction to register your number.
                              Unable to contact Customer care:
                              In order to serve you better and provide you best of services at all the time, we request you to write emails to us.
                              We hope that we have been able to assist you suitably.
                              Please do write in for any further assistance.
                              Yours Sincerely,

                              HELEN ANITHA S
                              Customer Care
                              Bharti Airtel Limited
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                airtelsucks
                                from Bengaluru, Karnataka
                                May 11, 2011
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                I live in South Bangalore and have been facing regular drops in my connection for the past 6 months. Every time I place a complaint, an executive comes and tells me the same things that there is some copper issue in the line that is coming in to my building and would be taken care of by changing the copper cable. For the past 6 months they have been changing copper (or so they tell me) every time I make a complaint. I must have at least 15 Service Request numbers with me and still the same happens every alternate week! What kind of a joke is this? I am paying Rs1200 every month for this crap and I am helpless as I can't afford not being connected even a single day in order to switch to another provider.

                                Airtel DSL in my area has to be the most terrible broadband connection I have every experienced. Shame on you.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                3 days since my last service request and when I call customer service, I get a response that you will get a confirmation message when the issue is resolved! that's extremely helpful! thanks!
                                4th day, i get the field engineers number from customer service. When I call the field engineer, he says that he doesn't have the work order.
                                I was out of town, only to come back and see that airtel service is still terrible. I had my connection drop every 5 minutes on the 5th of July, so I raised an SR informing that I have been repeatedly facing this issue and would like a permanent solution or will discontinue using Airtel. SR 48482158 was raised and I was given an assurance that the matter will be resolved once and for all. Like I had not hear that one before. The matter got resolved, Internet was fine on the 6th of July, today, 7th of July, its gone again. Completely gone, I guess that's what the customer service person meant by solving my problem permanently. I have raised SR 48604124 again, and I got an assurance yet again that this matter will be resolved once and for all.

                                I am really really frustrated now and am very disappointed at the kind of service I am getting for the money I am spending.
                                19 hours since the SR was generated, no one from Airtel has visited me, the connection keeps dropping, randomly goes for hours. No response from [protected]@in.airtel.com either.
                                Airtel engineer did visit on Friday evening, made their checks and told me the line in the building is faulty and I should ask the building maintenance to get it fixed, not Airtel. Strangely, my Internet hasn't dropped or lost connection even once after that. Did the magical elves come and fixed my "faulty building lines?", I don't think so.
                                Ok my grievance is back again. This afternoon, my Internet went out, called customer service around 1pm, they said it would be taken care of by 6:00pm maximum time (SR[protected]. Until 6pm nobody called me and I still had no Internet so I called customer service again, they said it would take a maximum time o[censored]pto 8pm on 13th. Now I am supposed to not have broadband for 2 days, back to the stone age. Good job Airtel for sucking each time there is an issue.
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                                  V
                                  viveksharma83
                                  from Delhi, Delhi
                                  May 11, 2011
                                  Resolved
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                                  Address: West Delhi, Delhi

                                  Hi,

                                  I would like to file a complaint against Airtel as despite of repeated calls at customer care, I'm not provided with specific deadline to resolve issue. From 8th May, I'm unable to send fresh sms to any number. Whenever I compose a sms it instantly goes in the outbox, showing "resend" for a very long time. And this is happening with all the numbers I would like to sms.

                                  But whenever I reply to any particular sms, it goes instantly without showing "Resend" option. I raised my complaint on 8th May itself and I was informed that my problem will be resolved and I'll get a call on 11th May. But to my surprise they closed my complaint stating it is resolved, neither my problem was resolved nor I got any confirmation call.

                                  And as per the latest status they say they have again opened my complaint but aren't providing me the deadline. Can you please look into this and guide me accordingly. I even got my handset checked and they say if its the problem of the handset not a single sms should go but replies are going. My handset is Nokia E-7.

                                  Best Regards

                                  Vivek Sharma
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    E
                                    epardeep
                                    from Delhi, Delhi
                                    May 11, 2011
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    To,

                                    Aappellate
                                    Bharti Airtel Limited

                                    Mr Sunil Mittal
                                    Chairman
                                    Bharti Airtel Limited

                                    Sir/Madam,

                                    Mr. Sunil Bharti Mittal ..Ru listening ?????
                                    Hi ,
                                    I want to bring this incident to your attention regarding unwanted sms from your company since last 2 months.

                                    This is reference (mpbile [protected]) to my complain since last two months and there is no resolve has been taken by customer care as well as nodal officer.
                                    Take strong action to stop unwanted sms as soon as possible...


                                    Dear Mr Sanjay Kumar, I am totally unsatisfied with your reply. I am writing you since long time and you are reply with same useless languages.
                                    Do you think it is my duty to write details of all email daily which i got. I am daily gets 4-5 sms and should i waste my time to write you daily and even i did before but no action has been taken from your side. unwanted sms is still continues......Who is responsible for that you only???

                                    What is solution, even you donot known?, then kindly forward this case to your senior supervisor. This is very bad response from airtel company and i am planning to put all this on facebook and orkut that everyone can known about you dual policy.
                                    Soon you Will get a legal notice from side for compansation for sending me unwanted sms.



                                    On Wed, May 11, 2011 at 1:56 PM, <[protected]@airtel.in> wrote:

                                    Dear Customer,

                                    This has reference to your receipt of promotional communications issue for your Airtel prepaid mobile number [protected].

                                    Thank you for your email to airtel and the opportunity to assist you.

                                    We understand that the unwanted promotional communication must have caused you a lot of inconvenience and wish to

                                    assure you that airtel works actively to ensure that this kind of communication is disciplined in order to provide

                                    greater comfort to the telecom customers.

                                    We would request you to kindly send us the details of promotional communications(sms and call) received in between last 15 days, so that we can do the needful.

                                    Further, in order to initiate an investigation on your complaint regarding receipt of promotional communications, we

                                    would require complete details related to the Unsolicited Customer Communication (UCC) received by you. Please

                                    provide the following details:

                                    · Date of receipt of promotional communication

                                    · Time of receipt of promotional communication

                                    · Brief description of the content of promotional communication received

                                    · Sender CLI with the operator prefix(SMS)

                                    · Sender CLI with 10 digit number(Call)

                                    We would also recommend the following measures to further avoid unwanted
                                    promotional communications:

                                    · Do not give out your airtel number unless absolutely necessary.

                                    · Do not fill unnecessary forms at Hotels, Restaurants, Shops, and Malls etc.,
                                    through which your airtel number may get circulated and reach the
                                    telemarketers.

                                    · To ensure that your personal information is not misused, avoid leaving your
                                    number on visiting cards or mentioning it on feedback/subscription forms.

                                    We hope that this response has addressed your query suitably.

                                    Please feel free to speak to our call center executive on 121 regarding any query/request and on 198 for any

                                    complaint, you can also email us at [protected]@in.airtel.com.

                                    You can get in touch with the Nodal Officer with your earlier request or complaint number if it's still unresolved.

                                    You may send an email at Nodalofficer.[protected]@airtel.in. or you may call at [protected] from 9:30 AM to 6:30 PM Monday to

                                    Friday. The Nodal officer will provide a resolution to your complaint in 10 days.

                                    If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.[protected]@airtel.in.

                                    or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday.

                                    Warm Regards
                                    Sanjay Kumar
                                    Nodal Office
                                    Bharti Airtel Limited

                                    Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
                                    Click here to provide Feedback.

                                    Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
                                    https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=05 7 1 E7798F81E789BF61B67A6D73A4DB0D13C43414EB0D13255BAC93352BB&refno=[protected]

                                    Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

                                    [protected]Original Message[protected]
                                    From: [protected]@gmail.com
                                    To: [protected]@airtel.in
                                    Cc:
                                    Sent: 09/05/2011 18:34:30
                                    Subject: Reminder 2: [protected] urgent

                                    On Sat, May 7, 2011 at 4:46 PM, Pardeep Kumar wrote:


                                    On Wed, May 4, 2011 at 12:39 PM, Pardeep Kumar wrote:


                                    To,
                                    The Nodal officer

                                    BHARTI ARITEL LD
                                    D 184
                                    OKHALA INDUSTRIAL AREA
                                    PHASE 1
                                    NEW DELHI 110020


                                    Please look in to the matter below regarding unwanted SMS. I am writing to you
                                    since last month and still there is no solution.

                                    Please treat this email as most urgent.
                                    Pardeep
                                    On Tue, Apr 26, 2011 at 9:01 PM, Pardeep Kumar wrote:
                                    Dear Mr. Srivastava
                                    I have only this number [protected], how you can say that number is not valid.
                                    Its your company airtel number. It means you are not sure about your
                                    connectivity of your company???????
                                    I wrote you seversal email about complain regarding unwanted sms and no
                                    resposne from your side.
                                    Even today i am getting same unwanted sms which i already complain in my last
                                    email. Please read my previous email.
                                    WHAT USELESS THINGS YOU ARE DOING ,,,UNWANTED SMS STILL
                                    CONTINUE....................
                                    Its very shame on you and your company that still i am getting several sms
                                    daily even i have been registered for DND.
                                    It is not excuse that i am getting from another operator, I have airtel
                                    connection then why other operator able to send me sms.
                                    No i have to take action against you and complain in consumer court.
                                    Date and time of receipt of promotional communication
                                    26 april,2011, 13:09 pm time
                                    · Brief description of the content of promotional communication
                                    > received
                                    >
                                    janta tv ,,,bolfree studio
                                    > · Sender ID with the operator prefix(SMS)
                                    LM-JANTA TV
                                    >
                                    > · Sender ID with 10 digit number(Call)
                                    [protected]

                                    Date and time of receipt of promotional communication
                                    26 april,2011, 14:00 pm time
                                    · Brief description of the content of promotional communication
                                    > received
                                    >
                                    3 cs sports city at noida
                                    > · Sender ID with the operator prefix(SMS)
                                    LM-IC
                                    >
                                    > · Sender ID with 10 digit number(Call)
                                    [protected]
                                    Date and time of receipt of promotional communication
                                    Today 15 march 2011 at 15;30pm
                                    >
                                    > · Brief description of the content of promotional communication
                                    > received
                                    >
                                    2 days left for inaugrl disc.
                                    invest clinc recommends BPTP * G+2 high end 3BHK.
                                    A/C floors on 196/250 squd
                                    > · Sender ID with the operator prefix(SMS)
                                    DM-InvestCI
                                    >
                                    > · Sender ID with 10 digit number(Call)
                                    [protected]
                                    Pardeep Kumar
                                    [protected]@in.airtel.com,
                                    [protected]@airtel.in
                                    dateTue, Mar 29, 2011 at 5:16 PM
                                    subjectMost urgent [protected]
                                    mailed-bygmail.com
                                    hide details Mar 29

                                    This is continuing with my previous email and still no action has been aken
                                    from your side regarding unwanted sms.


                                    Now i decide to file a complain against your company in consumer court and
                                    naked your cheap policy that unable to stop unwanted sms on my mobile even i
                                    already registered and send you written complain, i will post all this matter
                                    to on FACEBOOK AND ORKUT.

                                    See latest unwanted sms details and forward this email to some responsible
                                    person in your deptt.

                                    Date and time of receipt of promotional communication
                                    29th March 14:22 time
                                    · Brief description of the content of promotional communication
                                    > received
                                    >
                                    upcoming project in sec 103 gurgaon, booking
                                    > · Sender ID with the operator prefix(SMS)
                                    BL-InvestCln
                                    >
                                    > · Sender ID with 10 digit number(Call)
                                    [protected]
                                    >

                                    Date and time of receipt of promotional communication
                                    29th March 14:19 time
                                    · Brief description of the content of promotional communication
                                    > received
                                    >
                                    upcoming project in sec 103 gurgaon, booking
                                    > · Sender ID with the operator prefix(SMS)
                                    BL-InvsetCln
                                    >
                                    > · Sender ID with 10 digit number(Call)
                                    [protected]

                                    Date and time of receipt of promotional communication
                                    28th March 19:14 time
                                    · Brief description of the content of promotional communication
                                    > received
                                    >
                                    Amrapali heartbeat city at sec 107, Noida
                                    > · Sender ID with the operator prefix(SMS)
                                    DM-InvestCln
                                    >
                                    > · Sender ID with 10 digit number(Call)
                                    [protected]

                                    Pardeep Kumar
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    no good
                                    Dear Rakesh Ranga,

                                    I am totally unsatisfied with your reply. I am writing you since long time and you are reply with same useless languages.
                                    Do you think it is my duty to write details of all email daily which i got. I am daily gets 4-5 sms and should i waste my time to write you daily and even i did before but no action has been taken from your side. unwanted sms is still continues...Who is responsible for that you only???



                                    I am writing to your company since last two months and they asked me details for each sms, even i provided that, but still unwanted sms continues...
                                    Is it my daily duty to send you details? I got daily sms 4-5 sms and providing you details for but all in vain.
                                    I wrote you seversal email about complain regarding unwanted sms and no
                                    resposne from your side.
                                    Even today i am getting same unwanted sms which i already complain in my last
                                    email. Please read my previous email.
                                    WHAT USELESS THINGS YOU ARE DOING, , , UNWANTED SMS STILL
                                    CONTINUE...
                                    Its very shame on you and your company that still i am getting several sms
                                    daily even i have been registered for DND.
                                    It is not excuse that i am getting from another operator, I have airtel
                                    connection then why other operator able to send me sms.


                                    What is solution, even you donot known?, then kindly forward this case to your senior supervisor. This is very bad response from airtel company and i am planning to put all this on facebook and orkut that everyone can known about you dual policy.
                                    Soon you Will get a legal notice from side for compansation for sending me unwanted sms.

                                    Treat this email as most urgent...
                                    DEAR MR RANGA,

                                    I JUST WANT TO TELL YOU, AFTER PUTTING MY COMPLAIN HERE ONLINE, I AM NOW GETTING MORE 9-10 SMS PER DAY AND IT SEEMS YOU COMPNAY DOING AGINST ME AS I WROTE CONSUMERCOMPLAINT REAGRDING YOU DUAL POLICY.

                                    [protected]@in.airtel.com,
                                    [protected]@in.airtel.com

                                    [protected]@airtel.in,
                                    nodalofficer.[protected]@airtel.in,
                                    appellate.[protected]@airtel.in,
                                    [protected]@airtel.in

                                    dateMon, May 16, 2011 at 9:28 PM
                                    subjectRe: Regarding your Airtel Number#[protected]
                                    mailed-bygmail.com

                                    hide details 9:28 PM (18 hours ago)

                                    Dear Kaur,


                                    I am totally unsatisfied with your reply. I am writing you since long time and you are reply with same useless languages.
                                    Do you think it is my duty to write details of all email daily which i got. I am daily gets 4-5 sms and should i waste my time to write you daily and even i did before but no action has been taken from your side. unwanted sms is still continues...Who is responsible for that you only???

                                    I am writing to your company since last two months and they asked me details for each sms, even i provided that, but still unwanted sms continues...
                                    Is it my daily duty to send you details? I got daily sms 4-5 sms and providing you details for but all in vain.
                                    I wrote you several email about complain regarding unwanted sms and no response from your side.
                                    Even today i am getting same unwanted sms which i already complain in my last email. Please read my previous email.
                                    WHAT USELESS THINGS YOU ARE DOING, , , UNWANTED SMS STILL CONTINUE...
                                    Its very shame on you and your company that still i am getting several sms
                                    daily even i have been registered for DND.
                                    It is not excuse that i am getting from another operator, I have airtel connection then why other operator able to send me sms.


                                    What is solution, even you donot known?, then kindly forward this case to your senior supervisor. This is very bad response from airtel company and i am planning to put all this on facebook and orkut that everyone can known about you dual policy.
                                    Soon you Will get a legal notice from side for compensation for sending me unwanted sms.

                                    Treat this email as most urgent...



                                    1. Mode of Promo Communication

                                    [protected]


                                    2. Date of Promo Received (should not be older then 15 days)

                                    16may 2011,

                                    3. Time of Promo Received (24hr format)

                                    19;04pm

                                    4. Content of Promo Communication

                                    wellness profile healthchcup

                                    5. Sender's SMS ID

                                    [protected], [protected]



                                    1. Mode of Promo Communication

                                    LM ververlt


                                    2. Date of Promo Received (should not be older then 15 days)

                                    15may 2011,

                                    3. Time of Promo Received (24hr format)

                                    12;00pm

                                    4. Content of Promo Communication

                                    3c sports village noida


                                    apartments
                                    5. Sender's SMS ID

                                    [protected]



                                    1. Mode of Promo Communication

                                    bl plots


                                    2. Date of Promo Received (should not be older then 15 days)

                                    14may 2011,

                                    3. Time of Promo Received (24hr format)

                                    17'26 pm

                                    4. Content of Promo Communication

                                    logix groups [protected]@yaumna xprsway booking


                                    apartments
                                    5. Sender's SMS ID

                                    sms pl to 53536



                                    1. Mode of Promo Communication

                                    dm madhyam


                                    2. Date of Promo Received (should not be older then 15 days)

                                    14may 2011,

                                    3. Time of Promo Received (24hr format)

                                    10;58am

                                    4. Content of Promo Communication

                                    launchg golden palm 1/2/3/4 bhk plats in 168 noida

                                    5. Sender's SMS ID

                                    sms mg 56161




                                    1. Mode of Promo Communication

                                    bl offer

                                    2. Date of Promo Received (should not be older then 15 days)

                                    13may 2011,

                                    3. Time of Promo Received (24hr format)

                                    00;55am

                                    4. Content of Promo Communication

                                    3c s spots village sec78/79 boida golf course, , 3c booking


                                    apartments
                                    5. Sender's SMS ID

                                    sms exl 53536




                                    1. Mode of Promo Communication

                                    lm janta tv


                                    2. Date of Promo Received (should not be older then 15 days)

                                    11may 2011,

                                    3. Time of Promo Received (24hr format)

                                    10;28am

                                    4. Content of Promo Communication

                                    bolfree studio, share view problem talent...janta tv

                                    5. Sender's SMS ID

                                    [protected]



                                    1. Mode of Promo Communication

                                    lm nef


                                    2. Date of Promo Received (should not be older then 15 days)

                                    07 may 2011,

                                    3. Time of Promo Received (24hr format)

                                    14'07 pm

                                    4. Content of Promo Communication

                                    indirapuram flats angel/jupiter

                                    5. Sender's SMS ID

                                    sms nf 56767


                                    1. Mode of Promo Communication

                                    bl agni


                                    2. Date of Promo Received (should not be older then 15 days)

                                    07may 2011,

                                    3. Time of Promo Received (24hr format)

                                    06;28am

                                    4. Content of Promo Communication

                                    dream home by ansal ap, sec67 grgn.

                                    5. Sender's SMS ID

                                    [protected]


                                    1. Mode of Promo Communication

                                    [protected]


                                    2. Date of Promo Received (should not be older then 15 days)

                                    05may 2011,

                                    3. Time of Promo Received (24hr format)

                                    10;30am

                                    4. Content of Promo Communication

                                    golden offer, reduce fat 100% sauna belt

                                    5. Sender's SMS ID

                                    [protected]/ [protected]

                                    On Mon, May 16, 2011 at 6:23 PM, <[protected]@in.airtel.com> wrote:

                                    Dear Customer,



                                    Thank you for writing to Airtel.



                                    This is with reference to your concern regarding DND services towards
                                    your Airtel account (phone) number [protected].



                                    Please be informed that on multiple occasions furthermore, on receipt of
                                    your complaint, we request you to please provide the below mentioned
                                    details to resolve the aforesaid concern towards the account in
                                    question.



                                    1. Mode of Promo Communication

                                    [protected]


                                    2. Date of Promo Received (should not be older then 15 days)

                                    16may 2011,

                                    3. Time of Promo Received (24hr format)

                                    19;04pm

                                    4. Content of Promo Communication

                                    wellness profile healthchcup

                                    5. Sender's SMS ID

                                    [protected], [protected]



                                    1. Mode of Promo Communication

                                    LM ververlt


                                    2. Date of Promo Received (should not be older then 15 days)

                                    15may 2011,

                                    3. Time of Promo Received (24hr format)

                                    12;00pm

                                    4. Content of Promo Communication

                                    3c sports village noida


                                    apartments
                                    5. Sender's SMS ID

                                    [protected]



                                    1. Mode of Promo Communication

                                    LM ververlt


                                    2. Date of Promo Received (should not be older then 15 days)

                                    15may 2011,

                                    3. Time of Promo Received (24hr format)

                                    12;00pm

                                    4. Content of Promo Communication

                                    3c sports village noida


                                    apartments
                                    5. Sender's SMS ID

                                    [protected]


                                    You may send us an e-mail directly at [protected]@in.airtel.com
                                    <mailto:[protected]@airtel.in> towards the concern highlighted.



                                    We assure you the best of our services.







                                    Regards

                                    Narinder Kaur

                                    Airtel Presence (Airtel Customer Service Team)

                                    Bharti Airtel Ltd

                                    [protected]@in.airtel.com





                                    Connect with us 24X7 and we will be happy to assist you with a swift
                                    resolution to your queries on all our products and services.

                                    <http://www.orkut.co.in/Main#Profile?uid=[protected]>
                                    <http://www.twitter.com/airtel_presence>
                                    <http://www.facebook.com/pages/Airtel-Presence/[protected]>
                                    <http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Dear Mr. Ranga,
                                    Are you kidding with me? Who said you that my complain has been resolved. Are you seriousley taking this case? It seems that you are unable to slove my problem and now i need to file a case against in your company in consumer court.

                                    Kindly forward this case to you senior or responsible person in your deptt.
                                    I daily gets 10-15sms and it increasing day by day. and details which i previous provide number, they are still sending me sms.

                                    What are you doing there? So must leave this postion as you are not able slove my problem.
                                    See latest details and it seems that you are forcing your compnay to send me more sms and distrub me, since when i write here.

                                    1. Mode of Promo Communication

                                    LM ambrosia


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    19;49 pm

                                    4. Content of Promo Communication

                                    commercial shops and office . by m3m on golf coure


                                    apartments
                                    5. Sender's SMS ID

                                    AM to 53536





                                    1. Mode of Promo Communication

                                    LM dial4sav


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    18;19 pm

                                    4. Content of Promo Communication

                                    delhi/ncr play school child ; age
                                    5. Sender's SMS ID

                                    [protected]



                                    1. Mode of Promo Communication

                                    Dm NFE


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    14;29 pm

                                    4. Content of Promo Communication

                                    book plot in wave city ghaziabad
                                    5. Sender's SMS ID

                                    WC to 56767




                                    1. Mode of Promo Communication

                                    LM 56767


                                    2. Date of Promo Received (should not be older then 15 days)

                                    21may 2011,

                                    3. Time of Promo Received (24hr format)

                                    13;10 pm

                                    4. Content of Promo Communication

                                    multinational companies looking for fresher
                                    5. Sender's SMS ID
                                    [protected]


                                    1. Mode of Promo Communication

                                    LM dial4sav


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    18;19 pm

                                    4. Content of Promo Communication

                                    delhi/ncr play school child ; age
                                    5. Sender's SMS ID

                                    [protected]



                                    1. Mode of Promo Communication

                                    Dm NFE


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    14;29 pm

                                    4. Content of Promo Communication

                                    book plot in wave city ghaziabad
                                    5. Sender's SMS ID

                                    WC to 56767




                                    1. Mode of Promo Communication

                                    LM inv.clnc


                                    2. Date of Promo Received (should not be older then 15 days)

                                    20may 2011,

                                    3. Time of Promo Received (24hr format)

                                    11;34am

                                    4. Content of Promo Communication

                                    supertech launches e sqaure at sec 56 nodia
                                    5. Sender's SMS ID
                                    sms it to 54999




                                    1. Mode of Promo Communication

                                    LM ambrosia


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    19;49 pm

                                    4. Content of Promo Communication

                                    commercial shops and office . by m3m on golf coure


                                    apartments
                                    5. Sender's SMS ID

                                    AM to 53536





                                    1. Mode of Promo Communication

                                    LM dial4sav


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    18;19 pm

                                    4. Content of Promo Communication

                                    delhi/ncr play school child ; age
                                    5. Sender's SMS ID

                                    [protected]



                                    1. Mode of Promo Communication

                                    Dm NFE


                                    2. Date of Promo Received (should not be older then 15 days)

                                    23may 2011,

                                    3. Time of Promo Received (24hr format)

                                    14;29 pm

                                    4. Content of Promo Communication

                                    book plot in wave city ghaziabad
                                    5. Sender's SMS ID

                                    WC to 56767




                                    1. Mode of Promo Communication

                                    LM 56767


                                    2. Date of Promo Received (should not be older then 15 days)

                                    21may 2011,

                                    3. Time of Promo Received (24hr format)

                                    13;10 pm

                                    4. Content of Promo Communication

                                    multinational companies looking for fresher
                                    5. Sender's SMS ID
                                    [protected]

                                    1. Mode of Promo Communication
                                    BL inv.clnc


                                    2. Date of Promo Received (should not be older then 15 days)

                                    18may 2011,

                                    3. Time of Promo Received (24hr format)

                                    17;35pm

                                    4. Content of Promo Communication

                                    3c sports village at noida

                                    5. Sender's SMS ID
                                    sms it to 54999




                                    1. Mode of Promo Communication
                                    LM 56767
                                    2. Date of Promo Received (should not be older then 15 days)
                                    18 may 2011,
                                    3. Time of Promo Received (24hr format)
                                    16;10pm
                                    4. Content of Promo Communication
                                    naukribazaar to get dream job
                                    5. Sender's SMS ID
                                    [protected]


                                    1. Mode of Promo Communication
                                    [protected]

                                    2. Date of Promo Received (should not be older then 15 days)
                                    17may 2011,
                                    3. Time of Promo Received (24hr format)
                                    18;30pm
                                    4. Content of Promo Communication
                                    hi-tech mobile/laptop course
                                    5. Sender's SMS ID
                                    [protected]


                                    1. Mode of Promo Communication
                                    LM-TRM

                                    2. Date of Promo Received (should not be older then 15 days)
                                    17may 2011,
                                    3. Time of Promo Received (24hr format)
                                    14;14pm
                                    4. Content of Promo Communication
                                    flat in vassundhara ghaziabad,
                                    5. Sender's SMS ID
                                    SMS TRM to 57333




                                    1. Mode of Promo Communication
                                    LM-ROI
                                    2. Date of Promo Received (should not be older then 15 days)
                                    17may 2011,
                                    3. Time of Promo Received (24hr format)
                                    13;46pm
                                    4. Content of Promo Communication
                                    invest in unitech launches retaisl shopsat nirvana courtyard
                                    5. Sender's SMS ID
                                    SMS ROI to 53536, or call [protected]





                                    1. Mode of Promo Communication
                                    DM-Madhyam

                                    2. Date of Promo Received (should not be older then 15 days)
                                    17may 2011,
                                    3. Time of Promo Received (24hr format)
                                    13'25pm
                                    4. Content of Promo Communication
                                    first time in faridabdad, reputed buildr
                                    5. Sender's SMS ID
                                    SMS MR to 56161


                                    1. Mode of Promo Communication
                                    BL importer

                                    2. Date of Promo Received (should not be older then 15 days)
                                    17may 2011,
                                    3. Time of Promo Received (24hr format)
                                    12'55 pm
                                    4. Content of Promo Communication
                                    selling used computer
                                    5. Sender's SMS ID
                                    [protected],
                                    [protected]



                                    1. Mode of Promo Communication
                                    DM-Madhyam

                                    2. Date of Promo Received (should not be older then 15 days)
                                    14may 2011,
                                    3. Time of Promo Received (24hr format)
                                    10'58am
                                    4. Content of Promo Communication
                                    first time in noida, reputed buildr
                                    5. Sender's SMS ID
                                    SMS MR to 56161
                                    Airtel is the worst operator in this regard. Other day I had my friend lose 50 rs on some stupid wallpaper, a sms or something came and as he was just typing something else he clicked unknowingly and wallpaper download began. He is a dnd customer. These airtel buggers give a rats relevance to dnd
                                    i agree with you and all my friends, those using airtel not satisfied with airtel. Very bad company and you can see how Rakesh Ranga, Airtel Presence (Airtel Customer Service Team) respond my complain and without doing anything, saying my problem is resolved.
                                    Since i write here, there is more unwanted sms coming daily and i am 100% sure Rakesh Ranga
                                    Airtel Presence (Airtel Customer Service Team) is doing all to distrub me. Even he neither try to contact me nor solve my problem but creating more and more problem.
                                    Airtel compnay should take strong action against these kinds of person.
                                    But is use of DND and i am getting 10-15sms daily and even writing them since last two months...
                                    they are useless...
                                    Its over two weeks and still my complain has not reslove. Can you please forward this case to your senior officer or some responsible person in your deptt.

                                    Since i write here, there is more unwanted sms coming daily and i am 100% sure Rakesh Ranga
                                    Airtel Presence (Airtel Customer Service Team) is doing all to distrub me. Even he neither try to contact me nor solve my problem but creating more and more problem.

                                    Treat this massage as most urgent.
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