Harassment met at the hands of Airtel Executive ,Franchise and Airtel in principal for not installing the Airtel Broadband connection inspite of collecting initial amount of Rs. 500/
Dear Sir/Madam,
That I have been embarrassed to apply for Internet broadband connection on the 26th Feb.2011,whereby initial part payment of Rs. 500/- were collected by your executive vide receipt no. 1584006 dt. 26th of Feb.2011 ,assuring that the connection would be installed by 28th Feb.2011 but did not happen till date- which is clear cut violation of the norms agreed upon.
Hence you as a principal are liable to be held responsible for it besides your franchise,M/s Gem Marketing P Ltd, Sanjay Place Agra.
Though, it was sought to be brought to your knowledge but failed to have a talk due to faultly tel. no./not getting the number.
That the notice were sent to your franchise vide speed post on March 9,2011 but they did not care to respond inspite of receiving it.
Even, the personnel of your vijaynagar office were told all about it oiver the mobile, but they too did not care to it.
That acting on the misreprestation , I am entitled not only to recover the loss actually sustained but also any profit which I would have gained. Which in the present scenario is Rs.2000/- in addition to Rs.500, paid to your executive.
That you are requested to remit the amount to me at the earliest but not later than 15 days from the date otherwise the matter would be taken to the court.
That the notice is being sent to you on this day, May 1,2011.
Submitted by,
Neeraj Kapoor
r/o 36, New Lajpat Kunj, AGRA-282002
Mob. [protected]
Email: [protected]@gmail. com
Aug 13, 2020
Complaint marked as Resolved
AIRTEL DIGITAL TV — INSTALLATION NOT DONE EVEN AFTER 45 DAYS PAST REQUEST
This complaint is regard to the reinstallation of our Airtel digital TV- I had called up and register for reinstallation of the same on the 1st of July 2010 and they told me the same would be done with in 3 working days after i recharge the account with 300Rs and the same had been done but its more than 45days and they haven't turned up to reinstall it while are very prompt in deducting the daily rental charges even though we aren't using it.we called up and reported on 15th July 2010 why it is not installed even after recharge and what they say is they don't have technician to install the same and it would be done by 20th July 2010 but they haven't found time to install it till date. If a company can't service its clients the why give out new subscription when its pathetic at servicing end.The distance between the old and new residence is less than 100mts and such a bad experience when we are ready to spend money to have the same shifted.
I am getting tortured by the landlady of my old house, she is calling up every alternate day and asking when would the same be removed from the terrace and the wire lining inside the house.
I would like to file a complaint with minimum 50000Rs compensation for all the agony, frustration and irratition we are still undergoing because of the same.
Customer ID: [protected] Customer Name - Aneesh P
Contact No - [protected]
Old Address - G 3 RAJ PRABHA FLATS VANNIER STREET CHOOLAIMEDU CHENNAI - 600094
New Address - New No - 13 Old No - 21A 1ST CROSS STREET, MINOR TRUSTPURAM, CHOOLAIMEDU, CHENNAI - 600094
Regards
Aneesh
[protected]