Airtel Complaints & Reviews

From
K.Mutharassan
3B,East palm apartments
Fairmont gardens
Mount poonamallee road
Manapakkam
Chennai -89

To
Customer care
Airtel broadband
Chennai

Sir,

My telephone number is[protected].For past 3 months My Airtel broadband is not working due to non-payment...

Again I have faced the same pathetic experience with Airtel Digital TV, this time for HD Plus channel Top-Ups, I have just added the HD-Plus Top-up from my airtel digital TV login, once I activated I am just checking in my TV only one channel is coming out of 3 channels.
I have just checked with customer care, (that guy not able to speak in English, he is telling honestly he knows only Hindi and Marathi, see what an excellent customer...

Dear Sir

I have Post Paid Mobile connection of Airtel for the last 12 years. My no is [protected].
On 31st March I sent a SMS to 1900 requesting for Porting of my services from Airtel to Vodafone.
I promptly received Unique Porting ID that is supposed to expire on 14th April'11. The Unique Porting ID was forwarded by me to Vodafone Representative. Now I am receiving calls from Softage India (I don't know...

i want to make sever complain against Mr.Charanpreet customer care executive representing on behalf of your prestigious company.He could not satisfy our queries nd further put us on hold many times also talked to us arrogantly. My second complain is that i payed recharge amount of Rs.251 for my prepaid no [protected] from Sachdeva enterpsise Azadpur New Delhi.The retalor didn't gave any information that Rs.251 amount will be credited...

I am an airtel DYH customer. I have paid 325/- for south mega pack. the customer care operator informed that i can enjoy the pack for 1 month. he already told that all the past plans are de activated. He clearly told me that i need not pay any extra amount for one month. but shockingly after 15 days, my connection was discontinued. when asked the concerned people, thay told that i am under daily dwduction package. also they adviced me recharge...

Hello Sir,

I have applied for new Broad Band Connection from Airtel on March 28, 2011. Acknowledgement No is CEF NO CH 1150758. A person from Airtel Marketing named "Balaji D (mobile: [protected])" have reached my home and collected Rs 1099 for a connection. He told that the connection will be start available in with in 2 days.

After 2 Days only they given some cables but not connected with broad band...

Dear Sir/Madam,

I am Airtel DTH customer (Cust id – [protected])

I was holding one connection. Since 30th March 2011 my DTH service interrupted due to some technical problem (ERROR CODE B001).

I have informed the same by calling call centre .however; so many times line got disconnected by call centre executive... Few executive confirmed that engineer will visit my place soon every time provide...

Dear sir,

25.03.2011 night nearly 10 o clock I call raj tv cini quiz program.
call is going on and a lady told pls wait you will be connect soon with studio,she was continuosly told this words for 13 minutes suddenly the mobile line disconnected.I was very shocked because Rs130 is minus in my mobile account.
I thought the minute counted after starting the talk with studio person,so I am waiting...

I am Toshal,

Account Number: 16089087
Airtel Broadband customer.

I have taken a Rs.599 limited plan, 2GB transfer, as I use Internet on phone.
I never use more than 1GB in a month.
AIRTEL Bill says I have used 6GB, and my bill is Rs. 1337.

They waived off Rs. 600 after many fights and threats.

2nd Month, Bill comes to rs. 830. In this month, I used Internet for...

Hi,

My name is Ankush Sharma and my number is [protected]. I have called Airtel customer care on 5th April2011 at 23:20. I was speaking with a customer care executive (Kulwant Singh) and he was unable to resolve the query in fact he was not even able to speak properly. When I asked him to transfer the call to the supervisor, he answered that they do not have supervisors available at night. After many requests he transferred...

I brought up an airtel digital tv connection just because of India pak Cricket Match on 30th Mar 2011,
the set top box was installed on 29th Mar 2011, but till date it has not been activated . I have complaint on the customer care helpline many many times, and called upon the installation executive ,many times but still till date 5th Apr 2011 there is no response from the Service provider. or any of the executives to solve our problem....

I am to inform you that inspite of repeated complaint lodged by me telephonically time and again to the representative sitting on your customer care, Digital TV connection is not working properly for last week’s time. I am facing a great deal of difficulty on this account. Sufficient balance is standing in my account of the said connection but I am failed to understand how Airtel company is dealing with the customer in a very casual manner...

Hello,

I had bought a airtel SIM card(mobile no.[protected] Sim No.[protected] in ther month of Janurary 2011 from canopy sale.I submitted my license id in the name of SAJAL SINGH.Recently last week I lost my above said SIM. So, I went to the local airtel care office to get a duplicate sim. They denied to issue Duplicate SIM stating that the SIM I bought had been issued in the name of some other person naming VIKAS.Two...

Hello Airtel,
My name is Peeyush Kumar and I purchased airtel sim to use 3g in my mmx 300g modem. mobile n0 is [protected].
Just for testing purpose I started 3g n tested the speed, which is under 100 kbps every time. Is it what airtel provides in 3G?

my email is [protected]@live.com
Thanks...

Airtel have de-activated my prepaid number [protected] without any warning, and cheated me of the remaining balance. I have had this number for many years, initially as a Jodi, and when Airtel changed rules as individual numbers. I called 198, and they asked me to go to one of their showrooms/service centres. I went to Masoodpur near Vasant Kunj, and they claimed that their systems are not working, and therefore are unable to help! Why are...

sir/mam,

i requested mnp to port my no. to another but after 1 hour an executive from airtel calls me with an offer of
A-A-10P/M
A-O-30P/M
A-STD-50P/M

on charging of daily rent of Rs.1after but this tariff is not activated even after 8 days.
i reported same to airtel 5-6 times by calling 121 and even mail to them but they are not sorting out my problem.
why they call me if...

Hello ,
I am receiving at least 2 calls dialing on my number from the recovery people of airtel for my broadband connection number is [protected] ( unpaid bill) which was discontinued on 1st November . I had raised a complaint earlier about this bill as I didnt use the broad band services after 1st Nov and also requested to cancel it in October only and got a confirmation from the customer care executive on it also still...

You are sending & activate your different scheme on my mobile without my confirmation and deducting your charges from my balance for the same. I have deactivate & unsubscribed your scheme's but you have not deactivate/unsubscribed the same. I do not want any your such scheme in future. So please note do not activate any your scheme on my mobile. My Mobile No.[protected]...

Hello,

I have received a bill for 4k+ this month of which around Rs. 3500 is for 3G usage for 4days. My problem is that the tariff plan they chose to bill me for is "pay as you go" - 30p/10kb. I never received an option to chose a tariff plan. The way it goes is - first you send 3G to 121 and the service gets activated, then again you send 3G to select the tariff plan. I sent about 4 SMS after the first one to get...

Dear Sirs

I had registered complaint vide # 6614945 on 4/4/2011 for resolution which was promised to be resolved by 5/4/2011 1000am. However, no one called and no resolution was done.
When we called the local office, they said they had not received any complaint and that they will charge money if they have to come at our request.

Further, on repeated calls to District (Mathura) office yielded no result...