Airtel Complaints & Reviews

Sorry Airtel. This has not been resolved. The balance still appears in negative. Please return any balance that was deducted without any notice.

One time airtel deducted my balance for using GPRS. I called Customer care and get back that money successfully. Otherwise no issue from airtel.

Airtel/ mobile service — airtel not sending UPC code

Hello,

My Airtel mobile no is [protected] and I am staying in Mohali punjab.I wish to switch to Vodafone due to Airtel poor service and zero customer care (unethical practices).

I sent PORT [protected] to 1900 many times but I am not receiving UPC code which needed for MNP
.
Please do theneedful.
Udam lal singla
[protected]

i will advice all my friends circle to stop using Airtel and port out their number from airtel to another operator as this cheater company airtel is always cheating its customer and taking money fraudly

what the hell r u talking airtel not at all taking any steps to solve my problem pls solve it or else i will file a case of frauds against ur telecom bcs i hav the proof now that ur not serving me properly and deducting money always for the sms that is not benefitted to us

I am trying to call Airtel customer care from last 25 days and not able to connect to the customer care because the call from my mobiles to customer care was fully ignored by airtel, I have sent many mails to the Airtel customer id's, event to the nodal office id's but there is no response inspite of continous follow-up. This is very frustrating as neither I am able to contact them nor they are making any contact and I am facing lot of issues. Also to add nobody is picking the phone in the nodal office of Airtel.

Dear sir I m Jitendra kumar singh using airtel connections for a long time and after being frustrated from the worst service by airtel when i tried to port out my mobile number to bsnl now airtel is not sending me porting code instead for that particular sms everytime Re1 is deducted from my balance, like this i m always sending sms in format PORT [protected] to 1900 but the same error evrytime rs deducted and in reply ur request could not be processed pls try later after taht when ever I am trying to call Airtel customer care from my mobile [protected] since last 25 days not able to connect to the customer care neither 121 nor 198(Toll Free) because the call from my mobiles to customer care was fully ignored by airtel, I have sent many mails to the Airtel customer id's, event to the nodal office id's but there is no response inspite of continous follow-up. This is very frustrating as neither I am able to contact them nor they are making any contact and I am facing lot of issues. Also to add nobody is picking the phone in the nodal office of Airtel. I m using my self more than 3 connections of airtel Numbers are [protected], [protected], [protected], and from all mobiles calls to customer care is going except from only [protected] the calls are not going to customer care, and after this type of service i hav decided to finish the remaining balance and port out from airtel to bsnl.Hence I request you to please look into the matter and solve it as soon as possible for which i shall remain ever grateful to u .
Thanking You
Date: 06-May-2011. Your’s faithfully
Place: Cuttack-Orissa Jitendra Kumar Singh
E-Mail: [protected]@yahoo.com Contact No: [protected]/[protected]/[protected].

my contact mobile number are always in network area and in contactable mode so without contacting me pls dont tell lie that my number is not contactable as i have more than 3 contact number as mentioned above

Hi My Name in Unmesh Satam. Even I have not received UPC number despite sending multiple request messages on 1900

Unmesh Satam
[protected] - MH circle

airtel not sending UPC code
Hello,

My Airtel mobile no is [protected] and I am staying in Delhi.I wish to switch to Vodafone due to Airtel poor service and zero customer care (unethical practices).

I sent PORT [protected] to 1900 many times but I am not receiving UPC code.
.
Please do theneedful.
Vimal Yadav
[protected]

my name is ajaz Bhat from kulgam kashmir. Iam using airtel service since 2005, mobile number [protected], but i think airtel is not providing us opportunities as compared to other net works in J&K.Yet we have to pay very high call charges when we make call on other networks.Neither i agree with with the GPRS, Customer care, services.I sent port [protected] to 1900 many times but all in vain.Now please send me my UPC code so that i would join other network.

Bharti Airtel / Broadband Connection — No response from Bharti in case of discontinuation of services

Hi, I am Pankaj from Chandigarh. I have requested Airtel customer care to discontinue my broadband/landline connection as I was shifting from that location but till time its not done.
Date Ref No.
29 May 10 [protected]
7June 10 [protected]

I was just wondering if I would be liable to pay from 29 May 2010 onwards for the services which I never used and were not discontinued by Bharti.

Hoping to hear from Bharti.

Pankaj Bansal
[protected]

Dear sirs,
Though everything has been written in the complaint lodged to you alongwith address and mobile number.
I am mentioning one more mobile number for having the contact: [protected] and the address is
36, New Lajpat kunj, AGRA
Thanks
Neeraj kapoor

Bharti Airtel- the company nobody should trust
Dear Sirs,

Absolutely false comment whereas to the contrary nobody has cared to contact me.
what more to write?

yours

Neeraj Kapoor

Dear Sirs,

WHO SO EVER READS ABOUT BHARTI AIRTEL MUST TAKE A NOTE

That they ( Airtel people) are misguiding about the complaint been resolved on the contrary no one has contacted me. It is not good on their part to comment like this.

Will you please tell the masses as to what has been the resolution?

with regards

Neeraj Kapoor

Airtel Mobile Services — Poor signal and Regular disconnection

Poor signal and Regular diconnection.
Hello,
I am Rakesh Chaudhari, We have two Air tel prepaid mobile connections at home. The probelm is poor signal and frequently disconected the calls.
I called customer care couple of time also visited the Airtel showroom they also informed that to call cutomer care and they will look in to the matter inspite of 3 to 4 calling to cutomer care still we are facing the same problems.
kindly request Airtel cutomer care to do something...

My mobile number:[protected]

Till now there is no action by the service provider(airtel), still my GPRS not working and network signal is very weak
Inside my apartment, call got disconnected in between, voice interruption is so much, GPRS do not work at all, I am fed up with the coverage, I earlier registered my complaint for the same in customer care but no action been taken,
NEERAJ JAIN
Mobile no. [protected]
Address
A-301, TWEEN TOWER, NR. L.P SAVANI SCHOOL
T.P-10, PAL, SURAT-395009

Inside my home my airtel no. is not working properly due to weak signal, voice is not clear i am suffer from this problem.as soon as possible please solve out this problem otherwise i will switch the operator
name:-Abdul Aleem
Address:-H.N. 367 near markaz masjid kaila bhatta ghaziabad uttar pradesh pin 201001
EMail:-raghib.[protected]@gmail.com
[protected], [protected]

Mr Ranga,
i did not revert back to you does not mean that my grievance have been resolved...i have marked a mail to AIRTEL at [protected]@in.airtel.com...hope you can resolve it or else i will certainly move to comsumer court for justice...and i have also mentioned my contact details in the mail...
Regards,
Deepak Patil

Dear sir i (Anish kumar) am a airtel postpaid user. my mobile numer [protected] is bareed on 5th april 2011.i am call airtel customer care 121&198 but my problem is not solve. i am also touch with the Nodal Officer&appellate officer & airtel showroom PATNA but my problem is not solve. so plz forward my complaint to Airel MD.my Alternet number [protected],[protected]. Thanks Anish

what happened???????pls give resolution time date

Thanks

Dear
Rakesh Ranga aap majak kar rahe hai kya????????pls note my number is not unbareed.whta my problem has been resolved ????????????????.pls urgent re checkout my problem.Agar aap se nahi ho raha hai to pls contact my alternet number [protected],[protected] and inform or write reason of problem not shootout.i requested to you pls satisfied that problem is solve then you write any comment to me.

Thanks
Anish

Dear
My number [protected] is not unbareed. what my problem is
resolve?????????.your executive is not working
properly.pls re checkout my problem and give solution date. I
requested to you pls check my
number otherwise u call me.my Alternet mobile number [protected]
[protected].ok u call me



Thanks

Anish

pls give reply my number is not unbareed.

Airtel — Bill after de-activation of connection

Dear Sir,

I was a customer of Airtel broadband.
I had an airtel broadband connection with the airtel no[protected].
I had paid all my dues in the month of July, 2009 and then called Airtel Customer care to de-activate my broad band connection(ref requesd id: 243352 dtd 4th July, 2009). Since then I am not using the airtel broadband service but my bill for the consecutive months are being generated by Airtel.
Sevaral times I talked with airtel customer care executive regarding this issue and they told me that I need not to pay anything. I have following request ids with me[protected].
But from last 4 months people from airtel are mentally harrassing me by asking about due amount whereas I don't have any due amount to pay.

Please let me know the legal steps and advice from the Indian Consumer Forum so that I can defend myself from the unwanted harrassments by the Airtel Broadband customer representatives.

Yours faithfully,
Vijay Kumar Gupta
Mobile No: [protected]

Airtel Broadband Connection — deactivation of broadband connection

dear sir,

i dr yashwant panwar using airtel broadband internet connection phone no. 4225794 in indore madhya pradesh because of some reason i request you to dissconnect my service from today 28/6/10 onwards.
thanks

Airtel Broadband — Billing even after Deactivation

Deactivation
Dear Concerned,

I availed Airtel Broand band services last year till 5-Aug -2010
Number :[protected]

I have asked for disconnection on 4- Aug-2010 and I have cleared the unbilled amount, They even collected the equipment and gave me the receipt of the same

Problem :

I am still receiving bills for the Number stated above and when contacted the customer care, they are giving meaningless explanations.How can Airtel generate bill for a deactivated Number.

My Earnest request you to solve this issue and need an explanation form the service provider.

This is totally lethargic on part of airtel. So far i have mailed several times to [protected]@airtel.in and [protected]@airtel.in. They have opened 2 tickets 38826796 and 38766180 thats it. Till now i havent received any communication regarding solution of this non sense issue.

What is happening?

Airtel Sucks big time

Airtel — wrong deduction of Rs.480/-

Wrong deduction of more than Rs.480/- from the main balance of [protected] on 27.3.2011
Dear Sir/Madam,
(1) There is a saying that “History repeats itself”. But it had not become a history at all when airtel had kindly refunded me my Rs.500/-. Even then the same phenomena was repeated today on 27.3.2011 and Rs.480/- appr was deducted from my main balance towards checking e-mails as done in case of earlier deduction of Rs.500/- on 28.2.2011(refunded on 15.3.2011).
(2) Today on 27.3.2011 while I started checking my e-mails my internet balance was 70 MB appr and main balance was more than Rs.480/- in respect of my no.[protected] . Suddenly the net was disconnected and my internet balance reduced to ZERO as well as my main balance to 18 paise
(3) Then I recharged 50 MB to my another no.[protected] through *222# and writing these lines for perusal of airtel people through this platform.
(4) What is happening with my account time and again? Are they playing deduction-deduction?
May I hope that immediately my deducted amount Rs.480/- and internet balance 70MB be refunded?
Thanking in anticipation,
Dr.Amar Nath Mishra
[protected],[protected]

In response to my e mail the airtel refused to refund through some Mr D.Karthik to whom I requested again for reconsideration through the mail mentioned below:
Dear Mr.Karthik D,
1) It was not your money which has been looted and that is why such an unethical, rude and improper reply you have sent to me. I am not aware of your status, competency in the esteemed organisation airtel but at least minimum understanding is expected.
2) Mr Karthik, for your kind information it is stated that I had subscribed 2 GB internet for one month (using same thing since 5 years) valid till 10.4.2011.When my internet balance was 70 MB then I started checking my mails and in between the episode happened. If I suppose that in viewing few mails 70 MB was consumed then why not I was disconnected from the net as was done after making a loot of Rs.480/- from my main balance. I had never subscribed for “use & pay” GPRS rather it was a 1 month contract for using 2 GB.
3) Running internet through mobile is the very first beauty of airtel. Time & again you go on saying to remove mobile office setting. I have not set it; rather you people had sent it to my mobile. I have already removed other connection settings. Now this is to request that whenever I subscribe to 2 GB it works with so called mobile office very smoothly up to three fourth of the internet balance but the moment it enters into last quarter of the internet balance it attacks on the main balance. Why not it is running right now? Because internet balance is zero. Then why not it was disconnected at the moment when my internet balance became zero. Instead your system attacked my main balance.
4) Pl notice one thing that todays all correspondences (more than morning session) have been done in Rs.5/- only even then 41.3 MB are left, out of 50 MB subscribed today through *222# in respect of my no [protected] then why there was a loot in respect of the no.[protected]?
5) I hope that you will reconsider my request and favour the justice.
6) Moreover, if you are not competent enough, then please forward my request to competent authority and also let me know up to how many days / months / years I will have to beseech for the refund of my genuine Rs.480/-
7) If possible, please forward me the name and address of the PIO.
Thanks.
Dr.A.N.Mishra, Jorhat, Assam, [protected]

Dear Mr.Rakesh,
Resolution is ex-parte. NOT AT ALL acceptable. Pl provide me the name, add of the Appellate Authority/Public Information officer of your organisation. Moreover for the sake of my gratification pl allow me to lodge 480 requests before you people with a hope that some time you will feel that when there was sufficient balance in the account then instead of renewing the month contract of 2GB why the system attacked the main balance? Else it cd have been disconnected.But nothing was done which was profitable to customer rather profit of airtel was looked upon.
This is as per my counting 3rd request. Soon I shall be knocking and beseeching with my 4th request.
Have a nice day which I dont have due to the mental agony given by airtel
Regards
a n mishra

(i) Try to be honest and refund me my genuine claim of Rs.480/-
(ii) If my said no. is non contactable then how I have been getting disturbing & unnecessary phone calls (viz y/day on 5.5.2011 at 1700 hrs from the no.[protected] by some Mr.Deepak) repeating only recorded lines that the deduction was correct.
(iii)Think on the fact that when I am fully confident that the usage made on 27.3.2011 was only for checking 3-4 mails and at the same time if your record is also true then only possibility is there of tampering which have emerged in my mind by noticing the fact after 27th March I have recharged 2GB 02 TWO times and no irregularity was observed till 0.3MB balance was lying in my account.This may also be due to the fact that you people knew that a particular customer(murgha) is counting his internet balance daily & tampering was now not possible OR due to the fact that poor main balance did not attract you people.
Thanking you (in words only)
Dr.A.N.Mishra, Jorhat, Assam

no the issue has not resolve yet...i m still unable to open even a basic page such as google quickly... the speed still is below 20 kps its only 2-3 kbps which is too low...for mobile office
on top of this the 198 is not taking the complain nor do they are provide the complain number... that is doing the window dressing...

Dear sir,
i am ruchit turakhia from ahmedabad saying that i have pending my airtel co.'s sim card. and his bill amount is rs.3500/-. today... call my home and one of mine friend saying that where is ruchit turakhia.. my friend said that he has gone to mumbai for some work.then airtel co. side girl said to mine friend that you are liyer your son is chitter he did not pay his bill.then co side girl call me and said that you are chiter & frod but i said that i have already paid the bill. but she did not hear me and said many bad words to me and my mom.Her mobile no is [protected].& [protected]. i am reqvest to you that you take some action for this girl side...
Please...

i am kumar sheth and vishnubhai patel using airtel billing card [protected]/[protected]/[protected] etc.. in cug plan other was paid instated pf [protected] remaining amt was 4318 due bad condition bill was unpaid, from collection agency some1 called girl name preeti shah was abusing in ph and harrshing to my family and friends making fool using very bad words i want to complain against her and collection agency for doing this task with me and my family member. i need their mailing address after that only bill gonna paid . i have did police complain i have each and every recording with me whatever she spoke with me and my family.

I had the same issue. I[censored] call up the customer service, hey pretend they have done nothing to block torrent - they blame it on the torrent software. The interesting part is he torrent worked for me for half a day initially before hanging. I think these people have a nightly batch job which looks for torrent activity and only thiose gates are then shut off.
On my plan I pay for 6GB of data activity and I should be allowed to use it. Unfortunately these people are so unscrupulous and unethical. I used to have good regard for Airtel Broadband services - but after this torrent episode I have lost regard for them.

AirTel — weak network

I am residing at mankhurd(eastern suburb) here airtel network is so weak that whenever i have to make a call from my cellphone i have to go outside my house and make a call. Its Ok, but whenever my important incoming call come, the network says that my cellphone is switch off, how pathetic it is, my contacts are very important for me and airtel like giant cellphone company show this irresponsibilities than there will be a one day when i am out of my commission agent job.

So please it is a request from me sir make your service better and dont lose your respective customer.

Yours customer,
mohmed fayyaz

My attitude straight forward is very clear because Airtel is a very giant in indian market and public always have good faith on this company but if you show irresponsibilities in your work than you should make it clear and atleast give a explanation to the people why there is a problem

My sincere request and suggestion for you is ...Please avoid Airtel...because even I had a issue with it...It doesn't give value to its customers...why to love people who doesn't care us??
AIRTEL IS THE NUMBER SERVICE PROVIDER IN CHEATING AND NOT IN PROVIDING GOOD OFFERS, NOT IN PROVIDING GOOD SIGNAL QUALITY.
IT PLAYS WITH CUSTOMERS...ITS A BIG CHEATER...

Sent details as mentioned. hope you guys are able to help soon, as my work is getting impacted.

Had sent the details promptly to the email address mentioned but what i have received is an automated mailer but no resolution. no one has contacted me about the issue. meanwhile my phone is worthless at home. I'll look for another week and then move to another network which works where it matters. thank god for number portability.

I agree, I am also having this same issue. The Airtel guys are just fooling around. All they want is you to go away. Or they keep asking for names and content of the messages that you are getting so that they can file a complaint, but nothing happens. The SMS'es are quite sickening. In fact, one day my friend received an SMS that says, if you want to send SMS even if the number is DND then we can help you. This is openly breaking the law.

I wonder if Mr. Sunil Mittal ever uses his own customer service or not. If he did, he would know - that customer service SUCKS!

hahaha...
Yes for sure, Mt. Mittal must be using any other connection.

Do you know if this website actually works or not?
I think it is just for earning money from ads.

Mr. Rakesh,

My number is in the first line itself in the original complaint.
I repeat it again, its [protected].

Parteek

I am also having this same issue. My Airtel mobile number is [protected]. I have registered on DND in the fully blocked category and my registration number is S[protected]. Still promotion call and SMS are coming.

I had the same Problem...And also one thing ... This is kakinada city here airtel signal is full (mobile) but for our dealer his number (Ph:[protected])

every time NOT REACHABLE What is this [censored], , , In my family every one uses AirTel in mobiles i never get not reachable till now...

And Now 2 MAY 2011 6 AM ...I lost the signal of my AIRTEL DIGITAL TV this is not the first time...

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