Airtel Complaints & Reviews

SR No.: 41792430 dated 05th May 2021:

I bought Airtel One Plan and covered my DTH Connection too in the Plan. According to the plan, I am entitled to get DTH HD Set Up Box. However, till date I have not received HD Set Up Box.

Since April 2021, I have called customer care number of times for upgrading basic Set Up Box to HD Set Up Box. Every time they promise to resolve the complain in 24 hours. But even after 3 months, not a single person has called us nor visited our site.
I dropped 4 reminder emails to Airtel DTH during June 2021 and against same response they officers have escalated the complain number.

It is very disappointing approach by Airtel in this service. Kindly do the needful to resolve the complain at the earliest.

Hello,
I am Vaibhav Chate owner of [protected] number. I changed my connection to Airtel thinking that the company will provide very good internet services and internet speed. I would like to bring following observations and complaints from my side thinking that it would be resolved at the earliest.

1. I have opted for 4 G speed but when I start browsing the speed is not even matches with 2 G.
2. Recently I have recharged for 1 year on[protected]but validity shows that July2021.
3. There are no platforms for the customer to talk to executive.
4.If a person doesn't have proper internet then how can he complain on Airtel apps?.
5. When I have sent the email to [protected]@in.airtel.com, I got the reply that your email is not register instead of resolving the issue.

Service request no.[protected], registered mobile no. - [protected], airtel xstream fiber ID[protected], my internet is not working from more than 24 hours, i lodged a complaint on 7:30 am, 24th june via customer support in which i was assured that the normal internet services will resume in 24hrs
and a technical team will call me and assist me, none happened. Thereafter had chat with senior supervisors of customer support for disconnection and asked them for the refund of the rest amount of the validity where the supervisor outrightly denied to do so asking for some more time to get the issue resolved. i have faced numerous issue from the airtel customer services as well as there linearity in internet services. please get my problem resolved as soon as possible

I have ported my number [protected] from BSNL to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and I am going to consumer forum against it.
This is such a bad service for prepaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately

DEAR SIR
Maine apne Airtel no [protected] par rs 249 ka recharge kiya aaj jisme rs 40 ka cashback tha aur 2 data coupen the 1 GB ke muje dono mein se kuch nahi mila yeh mere sath 2nd time ho raha hai
agar sir ek baar aur hua to main apna airtel no [protected] ko port kara lunga

I have been getting wrong data usage messages from last year i complained a lot of times on airtel thanks app and even mailed them but no actions are being taken. So please see to it as soon as possible.

I have been getting wrong data usage messages from last year i complained
about it a lot of times but no actions are been taken. Please see to it as soon as possible

I have complained so many times to airtel coustmer care about bad network they didn’t cared about that.There is no service in my phone most of the time while other networks are working fine.so i wanted to port to Vodafone but my port msg to 1900 is not going.It’s showing error while sending msg.

Airtel Mitra app is not working when connected to my act fibernet, but it is working fine when it is connected with mobile networks

My network connection is poor in my area can you fix this...

I'm using my Airtel number for past five years and suddenly yesterday the signal have been lost and showing emergency calls only sign and often it is showing notification saying "no voice service". I'm unable to make any calls even for the customer service since yesterday. And I've tried to file a complaint on the Airtel application but I couldn't and I'm not sure whether they are concerning about such complaints raising everywhere. What's the problem with Airtel network?

Dear Sir,
My airtel prepaid no. Is [protected]. I want to port this number to other network but not getting upc code by the current service provider (airtel).
Please do the needful.
Thanks

Sir I ported this no. From BSNL to airtel but there is no network on my no. [protected]
Plz solve this problem

I have a poor connection from airtel sim . I had raised a complaint to airtel but till now there has been no improvement.

One the contrary the problem has aggravated and i have been informed that my cell phone is unreachable at times. This is impacting my work.
I was advised to send a porting message to 1900.
But i am unable to send sms to 1900, for porting out my sim from airtel to another service provider.
I am able to send sms to all other numbers like my friends and relatives.

Dear sir,
I ported my Number on 26th March 2021 from VI(Vodafone Idea) to Airtel because VI took more than 2 months to solve internet issue.
After porting to Airtel i am unable to receive SMS outside India.
My Gmail is enabled 2-step verification via SMS on mobile number. When i trying to login gmail send SMS to my number but i am not receiving. I complained Airtel Customer care on 8th May'21, after 7 days i again called Airtel Customer Care but they said your problem is resolved and complaint is closed. without confirming from me they closed the complaint.

Again, I called Airtel customer care but they only send sms from their system and saying you received this if yes then there is no issue from my end please contact from your sender.

After that, i do some research and try to login or reset password of Facebook, Twitter, Amazon, Paxum and found that i also not receiving SMS from all these company.

Then i contacted to Paxum support and they reply that i checked and therre is no issue from my end.

Then i insert my sim to another phone and checked but issue not solved.

Agian i contacted to Airtel Customer via phone call and Appellate of Airtel via Email but both are saying that i checked there is no issue from my end please get touch with Gmail, Facebook, Twitter, Paxum to highlight the concern.

It means, Airtel saying that all company outside India having same issue with my number at same time after porting my mobile number.

Airtel is only trying to get away from their responsibility.

Today 90 days passed of porting my number from VI to Airtel.

I very disappointed from Airtel and writing this complaint here. I hope you will check this on priority.

Name - Kanhai Kumar
Mob - 91 [protected]

Thanks

We applied for fastag almost a month ago. Recently the status shows that it's shipped but it's been over a month and ot still isn't delivered... it's been mandated aand we really need the fastag from now on... please contact this number with a solution asap
+[protected]

I didn't get any UPC code.. i tried from 3 days and send several times porting SMS to 1900 but Airtel didn't send me any code

I recently ported from VI to Airtel but the sim is not enabling me to send messages and receive calls. All of my important sms are sent to this number. need this issue to be solved asap as the airtel customer care executive is very hard to get connected to.

Dear sir

I have been trying for 2 days for getting UPC porting code but Airtel don't send it at all. I have called 3 times to airtel customer care 198. All the time they said wait few hours it will fome soon but it didn't come. They are just trying my patience but i almost fed up but last time I'll call them again for abusing them a lot. Because i have wasted 200 rupee only for getting UPC code but i didn't get it. First i recharge 49 rupee then i recharged for main balance so that i can send a msg but i still wasn't able to send a msg because airtel changed rule for using message facility. Then i came to know that for using msg facility i need to recharge unlimited pack so i recharge 129 and then i was able to send a msg. I sent msg PORT xxxxxxxxxxx to 1900 but they didn't send me any porting code i. Reply. I have been trying for 2 days. It's the worst service provider

The resignation letter was accepted & signed by (Zonal Officer). Even after multiple E-Mails and calls(ZM and ZSM) to the concerned department and officials, we are not been considered for our settlement claims & deposits. The biggest telecom of India delays like this with their business partners it's like a modern way of cheating people who earn hard to make their living.