Airtel Complaints & Reviews

I am Using Prepaid Airtel Sim. From 3 to 4 days I am facing issue i.e When I am in Call My opposite person cannot hear me properly. They are facing breaking issues of call and sometimes automatically call gets dropped & disconnected....

I wanted to change my Airtel broadband plan to Rs 499 from Rs 799.

In spite of a telephone conversation and written confirmation of the same on January 05 2021, Airtel has refused to do the needful and continues to bill me on the old plan.

Jalandhar, Punjab

My airtel prepaid sim is showing no signal. I am not able to call(dial & recieve) or message including customer care(121). please resolve this problem asap. Its very urgent.

It started in October this year 2020 and it still continues till today. I have tried complaining this issue in airtel thanks app but the longer i wait the longer airtel is taking to reslove the issue. The signal is very poor and also the calls tend to cut in between and mostly we cant even hear what the other person is trying to say. So please try to reslove it airtel now that we all have online classes its really frustrating to wait for the signal.

Hi,

I am using airtel since last 1 year, but whenever I want to call some customer care numbers like icici customer care number [protected] from my airtel number, it just dropped, no trying to connect.

one time I already raised this complaint on airtel thanks app but they didn't solve this problem and closed my compaint.

Some other airtel users also facing the same problem, why this problem in...

There is a security problem

Hello team Airtel,
I have been waiting since yesterday for activation of my new SIM card as my old card was not working. Please refer to my trailing mail.
I am on outstation travel and I am struggling with out connection and communication.
There have been so many mails and phone calls front and forth from my team with so many vague and needless clarifications sought form your end. While I understand your concern on security there is no one who is bothered in your team to do a quick understanding of the issue to a root cause and resolve it in a quick manner in order to help the customer’s urgent need. The least you could have done is to quickly understand the customer’s issue to resolve it to avoid inconvenience and then sought to rectify your errors which were from your end on records not due to any of our mistakes. Please note that this email id ([protected]@yahoo.co.in )of mine is what is mentioned in the bills and I have been getting all communications and bill intimations on this id till date and when it came to attending to a complaint you kept coming up with with vague replies stating that this is not the email on record and even disputing mails from our corporate registered mail id, it seems like your concern was not to help the customer in need but to keep dodging with out any efforts to understand the issue and it’s root cause.
My companies and I have been your customer for so many years with nearly 85 CUG connections across
1.Arkie Atelier design India design ( pvt) Ltd and
2. INCI construction and Interiors (pvt) Ltd,
and I happen to be the founder director of these companies.
You may please check with your own records and see for how many years we have been your customers and how prompt we have been on our payments.
With the way my request is being handled looks highly unprofessional from your end with no one bothered to do needful immediate action.
Tell me if this is how airtel works and if I should seriously consider completely changing our service provider .
I request all concerned to take immediate action to resolve the issue and meet me in person at my office and offer a detailed explanation on the issue failing which I may be forced to cancel all connections and move to some other service provider in addition to approaching the Consumer forum.
I hope at least this complaint of mine will be approached In a professional manner with due attention to its merits and proper action is taken at the earliest to avoid further bitterness and dissatisfaction to the customer.

Saravanan T S

[protected] i want to start this sim present is not working kindly help to start my number please an my ameet hanchinal the sim is taken from my addres only

My fastag is delivered but it doesnt show on the app and it's been long since this is happened. I am facing alot of problems cause Airtel is unorganized and doesnt care

Hello there,

I have paid 548₹ for recharge to airtel,
Rs 548.00 debited from a/c **2911 on 19-09-20 to VPA airtelin.[protected]@axisbank(UPI Ref No[protected].
But airtel didn't give services for this. I have raised complaints with them many times, but I have still not received my refund. Which in case is cheating.

I raised a request on 22/01/2021 regarding shifting and activation of airtel broadband cooper to fiber but airtel executive shifted my broadband on 25/01/2021 but my broadband connection is not activate. I called soo many times in customer care but they always say please wait for 24hrs...
Request No[protected]

From- Akshit Gulati (Advocate)
Delhi High Court

I had recharged my prepaid mobile number [protected] (249/-) on 21st Jan 2021 and haven't got the cashback (40/- as per the offer T&C) yet. My registered email id is [protected]@gmail.com and regd phone no is [protected]. The recharge order id is [protected]. Do help me in getting the cashback ASAP. Thanks a lot in advance.

Amount debited from my account and mobile not recharged

18 Jan recharged with Rs 298, but failed

federal bank debit card ending 40
belongs to Suresh Mathew

No -[protected]
Anjali Maria mathew

pls refund the money

I have faced this issue twice for now. I see the internet not working at morning and felt that there's a network issue and when I check my data balance it shows to zero eventhough there was no background data consumption .when I went on to reach out to them there were no FAQ or even nothing to access them. Where else can I complaint.

Recently got a new iPhone, I put in my sim card from my previous phone (which I hadn’t used for a while), but iMessage never seemed to activate. I’ve recharged my account, and tried turning it on multiple times, but it always says activation failed after a few hours. iMessage works on my AppleID.

I advise having airtel no.. [protected] for the last 10/12 years. Suddenly for the last 3/4 days no SMS/OTPs are being received. i am using iphone 6 for the last 5years

Hi
This is regarding inclusion of amount on an international Call and SMS which I never made. Below are the international number that my Bill details shows as been made by me:
[protected]
[protected]
Kindly repay my bill amount that I have made, it’s not fair to bill me on things that I never used. These are fake calls/billing which I would not like to pay.
Kindly do the needful.
I have already raised a complaint to Airtel customer support, here is the Interaction ID which I received from them
Interaction ID:[protected]

My mobile number is : 91-[protected]

Look forward to get this complaint resolved at the earliest.

I was applied fast tag of my car UP16BB5565 on dated 24 december 2020.

But yet it couldn't not delivered and no updates given by airtel. Many times mailed but no positive response given by airtel.

Airtel payment number is [protected]
Transaction I'd[protected]
Vehicle number UP16BB5565

Regards
Manoj Kulshrestha

Dear sir/madam,
i would like to inform you that in my area mobile network is not getting properly since from years, we have one airtel tower in our near by area but singnal ratio is to low, from where we live airtel tower is in around 1KM but not getting signal in proper way
im running business through online but due to not getting proper signal im not able to to do work, so hereby i will like to request to you kindly take necessary action on this serious matter..
matter is urgent