Airtel Complaints & Reviews

AIRTEL has poor quality network. Although I am recharging unlimited plan with 2GB/3GB 4G data plan, it is all vein.

Data/network will work only for 2 days after recharge, while doing airtel thanks app & will work before 2/3 days lapse of plan.

Even there is no customer care with whom you can talk / complain the issues. You have to use airtel app but that will show zero registered complain even if you do several complain through airtel thanks app.

I want to claim the recharges done for last one year but unable to download the invoices/order summary from airtel thanks app.

It is also to inform that no invoices/recharge details were sent to my registered email id after doing pre-paid recharge through airtel thanks app.

Need my invoices/order summary for Jan'2020 to Dec'2020

Its been close to 2months still my fastag is not delivered it still shows as validating order, everytime they reply saying it will be delivered in next 14 days.I would like to cancel and get my amount back but the customer care executives are not giving me any option....

Very bad network

I have 2 sim in my phone. so I suppose to recharge in one sim of 399 and my another sim of rupees 10/-. it is link to my bank account. so I don't get any message on my phone. and I try to make a call. but not happening. there is an voice massage that my outgoing service if off.
but I have make a recharge of rupees 10. kidly check and imform me on my no.[protected] or email me on [protected]@gmail.com

Fastag booked on 2 January but not delivered after aweek has gone. No information about despatch is available. No one is available on customer care. Please refund the money deducted if not able to deliver or otherwise be ready for consumer forum.
Jetha Ram Chaudhary
D 418 sarswati nagar
Near Nasrani Bioscope
Basni phase 1
Jodhpur 342005

As Airtel promising in words, but its not going to provide satisfactory works.

As the reason for this is it cancelled my SIM without any proper notice.
It merely not provide any of the customer service inn local states for assist in this covid time and depends upon offline stores.

I am merely felt dejected walking from store to store related to airtel.

Why can't airtel provide proper customer support and promising in ads about clearing all the issues of customers and clearing their doubts and having their 0 questions in their systems.

the problem here is, when I am using the mobile with airtel sim inserted for daily usage.
suddenly signal strength fell to 0 and phone started to display sim is out of service.

here I don't recommend airtel for this unsatisfactory results.

Dear, Airtel users please don't trust airtel any more because you will feel very bad, when your sim is cancelled with out notice and without a valid reason.

Thank you.

I am working in abroad (UAE) and I have a valid sim card from Airtel which has sufficient recharge amount with validity for one year. I came here September 2020. My sim card (Mobile Number :[protected]) stop working from December 2020. Now its showing not registered on net work / Switched off.

Kindly request you to take necessary action to activate my Sim card again.

Thanks & Regards

I am presently living in abu dhabi and have been having this airtel sim here for the past 4 years without any issues. There is enough credit on the number and usually a fee of 45 rupees get deducted each month.Suddenly last week the range for the sim got cut and its showing no sim. Please help me to solve this issue as it is causing a lot of other problems.

Sir I ordered fastag from airtel on 23 december But still I did not get any update regarding my fastag My airtel no. [protected] Vehicle MP18T1223 They gave a no. 400 to call but it's an automated system and I did not get proper solution Kindly help me on this As fastag is compulsary from 1st jan Or ask them to refund money so I may buy another fastag

Airtel is not giving proper details of fastag
And the date when will they deliver

Sie
Mene
Airtel company ka rs598 plane
October 2020 me parcheg kiya tha lekin mujhe net nahi chal raha hai

Mene company ko complaint ki lakin
Company koi hal nahi kiya

Mara net nahi chal raha hai

I have currently taken 40 Mbps plan but I hardly get 5 Mbps usage...

I have sent permanent close request of my postpaid number [protected] by mail so many time but every time I got return mail
(Dear Customer,

Thank you for reaching out to us.

The email ID from which you have written to us is not registered against Airtel number [protected] .

For your account security, we would request you to register your email ID via Airtel Thanks App using http://www.airtel.in/5/IDUpdSoc .

Warm Regards,
Bharti Airtel Ltd.

Dear sir/madam
I am v.midhun. my mobile number +91 [protected] I Recharge AIRTEL THANKS APP in the date of 19/12/2020
I made a transaction of RS 399.00 Via AIR TEL THANKS APP For my Indian bank account amount was debited But the Transaction was yet not been done I made that Transaction on 19/12/2020 Time:8.10pm but still I didn’t get my debited amount so kindly help me out for this issue and refund the amount same. My airtel Transaction ID[protected]

I am a resident in UAE and haven't been to India for the past 2 years. I had subscribed to life time service card during my last visit which was in 2018. I had taken 2 numbers and now I can see that one of the numbers is being used by someone in India which is a breach of privacy and against your policy of protecting the customer's agreement.

We are also Been harassed by these customer care... the bill got generated even after we disconnected the broadband...
And the airtel one plan is a scam... we were told that airtel offers 2 sims, 1 broadband and a free landline... in one bill of about 1500/- but we got different Bills for two phones and broadbands and the amount surpassed 1500... we got somewhere about 2000/-... and the mobile network is so bad that we cant even call... an sms takes 5 mins to send... mobile stays in 2g... and In Roaming... so we had no contact when outside... so when we disconnected it... the sim got ported successfully... but the broadband cancellation request took so much time... like first they disconnected the service and we payed for the month o[censored]se before disconnection but one person calls us and keeps pestering us to pay the bill for the month after the disconnection... EVEN THOUGH WE DID NOT USE AS ITS DISCONNECTED... he sends us one link and says pay through that link as the system got disconnected... now I'd not know if it's the airtel fault or it's the team's fault... we have one other broadband in our office for about 6 - 7 years we had no problems at all... it's now that airtel has bad coordination in teams...

Also the customer care service is very hard to reach... it's too complicated

My Airtel number +91 [protected] is not showing signal but it is showing active in my Airtel app

It is very necessary for me since bank and everywhere this number is linked with

Kindly request you for needful

Thanks and regards
C.P.Rajesh

From Jordan, BIRENDRA KUMAR GUPTA, mobile no [protected], India address : 1112 Flat, PARAMOUNT SYMPHONY society, Crossing Republik, Ghaziabad, UP, email gupta.[protected]@gmail.com.

My mobile no of Airtel [protected] stopped working and Airtel asked me to get duplicate SIM. This number is listed with PAN, Adhar, Insurance, EPF and Bank.
So i sent my daughter who is in India with authority letter alongwith all my credentials i.e Passport, Visa, Adhar Card and her id proof but the Crossing Republik Airtel branch as well as the airtel authorities through [protected]@irtel.com informed me that i can get sim only after coming to India. It is shocking i am blocked from all communications that come from above agencies . I Could not verify myself for IT return filing. And i can not afford to airtravel to get duplicate sim.
I am ready to submit myself before AIRTEL global partner UMNIAH in Jordan for verification.

Kindly order Airtel to issue sim to my daughter who is in India so that the above mobile number can be active and i could detect fraudulent transaction in my account. Otherwise Airtel will be responsible for blinding me from getting SMS alert.

Facing network issue with calls/internet and raised this complaint to Airtel for the past 6 months and no action is being taken yet.

WORST WORST WORST CUSTOMER SERVICE.,

I am using Airtel postpaid for the past 10 years and never faced such situations. I have raised more than 15 complaints for this and everytime it's closed without my notice and issue remains same.

Need to educate the person technical things to fix it soon ..

FRUSTRATING to see this from AIRTEL ..!!!

My main number is [protected] and this is under ONE FAMILY connection for about 1 year which includes and Digital TV connection number and another personal number of mine [protected].

Since moving to Rs. 800/- ONE FAMILY PLAN, I have not got a bill amount of Rs. 800 /- at all. it used to be ranging somewhere around 2000+. I have already raised complaints but they had only restored my connection after late payment, but did not sort out the excess billing issue till date. Every time I raise the complaint the phone bankers, but no solution provided till date

CUrrently also I had made a complaint, only to see my line disconnected (both [protected] & [protected]). I had no choice but to make the payment for erroneous billing. It is claimed that the connection will be restores within 48 hours. But it is 72 hours now, connection is yet to get restored.

I do not understand what is the accountability on the people responsible to address these issues. why should there be a commitment when it is not being fulfilled and how Airtel is going to address this to customers. Is it just by restoring the lines after getting such complaints. As that was how my complaints had been handled till date. No resolution had been given to prove / disprove billing error.

Airtel officials, should have checked the complete billing amount vis and vis Rs. 800/- multiplied by the months now. But no efforts had been taken to resolve and clarify to the customer.

Besides now once again my connection is disrupted. I am sure by making this complaint sooner or later they will just restore the connection but I doubt if there will be any solution to resolve billing concern. I am fed up with Airtel. I am seriously looking at moving out of Airtel

But before that I just thought of raising this complaint and if still find this also unresolved once want to escalate to the highest authority possible so that atleast other customers may not suffer such irresponsible approach and then switch over.

I am only these surprised to see the Airtel Ad about reaching 0 complaints. I doubt with such officials in place, will it just a remain a dream