Airtel Complaints & Reviews

My name is Ajit malkar. My airtel mobile no. is [protected] (prepaid). I am being disturbed regularly by unwanted telemarketing calls and advertisements sms from different companies (to whome airtel obviously has provided my number). These calls and SMS are very annoying during busy business hours.

I have registered to DND on 17 Jul 2010. So 45 days period is over and DND is active. Still I am getting telemarketing calls and sms daily.

Please stop such unwated sms and calls.

i want to complaint about airtel disrtributer nanded taking extra charges on lost sim recovery the actual charge is 25 rupees but they asking for 150 rupees. what to do we have no option please help us. and take a serius action on them

As the government rules have changed, the airtel people have asked to submit the relevant documents. which i have submitted on 29th Sep 2010 and my application no is OMR 1530976 at a postoffice(kazipet). Filled the Form gave a passport size photograph and ID proof(my Voter ID).
after all that still they have disconnected my services 2 times. I'v been telling the customer care that i have submitted but they ask me to do it again...how many times do i submit.and what is the guarantee that they would not ask me to submit again.

I am a employee and my work is geting disturbed cos of this irresposible Airtelpeople.

Hi all,
Airtel has started generating revenue from other way too. Please check your bill they start charging money which you never requested . This I am taking about my "REFERENCE NUMBER 38557248" i found they started charging money rs 75 per month extra without informing me and they say that this is for PC secure , which I never requested. This is the way Airtel is getting a big revenue and giving money to filmstar like Sarukh khan , bebo and all .

Please check your bill , I can say airtel is a cheater company not a CMM level company.

This is Dr partha Ghosh. To the best of my knowledge from the messages of my mobile (Airtel mobile no: [protected]), Rs 1/- per day from 25 Aug, 2010 to 8 Oct, 2010 for job information and on 6 Oct, Rs 15/- , 2010 (for my tunes) have been deducted from my prepaid account (mob no [protected]) without my consent. On Oct 8, only Rs 2/- has been refunded to my prepaid mobile without indicating the basis of refund. In this context I have send may e-mails containing complaints and reminder. But no result. Pl do the needful so that I can get money back to my mobile.

HI AIRTEL, I RECEIVED abusive service message called BIKINI BABES.

When i tried deleting the message 99 Rs of my balance has been deducted.

MY NUMBER is [protected]. I tried customer service several times but they say their systems are down and they cant help.

CAN You please look into it urgently.

I am being harrassed by Airtel officials to submit proof documents , I have taken this number 2 years back & have submitted proof documents 4 times till now , every time they call me & say as per govt GO they require the documents . Now this again they want the documents , I have spoken to them for about 4-5 times till now. They have been telling me that they would look & take steps but again they are asking me to submit the same ..

Dear Sir, 26/10/2010

My mobile nos is [protected]. I have complained twice to Airtel Ltd, the first one being about 15 days ago and the second one on 24/10/2010 vide complaint no[protected], and also submitted written complaint to Airtel gallery at Badlapur city, to stop debiting VAS downloads from my account.
The company has not taken any action till now, and keeps on debiting Rs.3/- around every 3 days, for some bogus information, which I dont want. Inspite of complaining, to stop such debiting, they are not doing so.

Probably, they are thinking, who will be able to stop them. Who has the courage to take them on? I hope through this letter, you will be able to address them correctly on my issue.

Regards,
D. Chatterjee

i am the retailer since airtel born
my retailer sim plan a to a 10paise other mobile 40paise since aitel born
but without my knowledge the plan change to a to a 20paise
past 10years i consumed more time and work to promote airtel
lots of cash rewards achieved
but the company not give little bit of response
i spoke to customer care they did not realise retialer says
they follow rules only but the rules change every month
i kown bharti aitel earns more profit than other service providers
but retiler base not a valid service provider very worst retailer sevice
plz consider my complaint
iam not fluent in english sorry
premkumar

We had served a notice to disconnect almost 43 of our corporate connections wiring emails to [protected]@airtelindia.com but subsiquently the disconnection notices are not accepted by the Customer Care on the grounds that the respective account manager has stopped them to accept as he is afraid of loosing his jobs for such large account disconnections. But however we cannot consider individuals parameters as huge amount is blocked month on for these numbers.

We took the extreme step to disconnect the numbers on the grounds of poor billing and not meeting the expectations of tariff plan change and on poor customer support after sales. We have migrated these 43 connections amost Tata Docomo & Idea Cellular.

If you need more clarification, please write me to subin.[protected]@connectm.com

Hi,

I am getting blank calls and threatening calls from multiple numbers i.e. [protected] , [protected] , [protected], [protected]. These phone numbers are from Aircel(delhi), vodafone(Delhi), TATA - DOCOMO (UP, Uttaranchal), Airtel (Delhi) service providers. He is using abusive and bad language on calls and threatening me.I request you to take necessary actions against these numbers.Please help me in this regard.
Thanks.

Regards,
S. Gupta
srbh.[protected]@gmail.com

refrence no 3497214 complaint date 6 aug 2010
we have called for many days on airtel customer care center but there is no
attention from your side.

we have recently recharged our dth balance but still we are not able to watch chanells.

we accept from you a urgent step from your side

I Recharged RC119 Combo booster for my airtel number. I am unable to see my message balance.
If i use *123*1# it shows only zero balance. They also dint mention the code for checking the balance.
Also i request all mobile services to give the respective number codes for message and other balance.
People are confused by many mobile services. Waiting for the positive reply!!!

Subject: 2 Lacs claim on Bharti Airtel India Ltd. due to mentally tortureness.

Issue :

I am using Airtel number [protected]. And I had already register with NDNC service, registered on Dec 2009 and my DND registration number is S[protected], but I am getting messages and calls in frequent manner. I have informed about this to Airtel customer care and I have provided them the numbers and names of the company, date and time at which I received those messages,but every time they provide me a new complaint or reference number but no action has been taken so far from Airtel.My complaint and reference numbers are as follows:
reference number: 502400
complaint number:[protected] IS LATEST TOO MANY OLDS I DON'T KNOW

I got three calls & lots of sms from airtel side,now i know if i registered my DND service and if i get call and no action taken by service provider then i can claim 5000 Rs per call.
As i distrub three times.
Details of call-
[protected] Aug
[protected] - 22 July
[protected]-20 July
I want 15000 claim so that airtel will not do that activity in future.
So please take a right action regarding that issue as airtel did not take any right action.

Here is what TRAI says in this regards:
There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20,000/- for each such non-compliance.


Regards,
Akhil Singhal
Noida
[protected]

I requested for new Airtel Broadband connection at my home. After 2 weeks when I didn't receive any response from Airtel I tried contacting them. In return I got a response from them that port for the apartment complex already exhausted the limit and so they are waiting for some approval for new ports. So, I called up again to understand the status, it was same. Its really a pathetic service from them. I am still waiting for their response. Why can't they check all these technical issues before filling up forms. And worst part is we have to call them up to know the status.
People I interacted for my request were Nishant Sharma, Ashish Dabholkar. (Pune -> Aundh/Baner region)

I’ve been Airtel Broaband and Landline customer for very short duration but had many unpleasant experiences. My ACCOUNT NUMBER 16130008 PHONE NO. [protected]

Open Issue:
1) My Airtel Landline has no dial tone for 4 days now, starting Friday 22nd October. I called customer care multiple times. They promised me that it will be resolved by 2:30PM on 23rd October but despite of many calls till now nothing has happened, the field engineer of Airtel for our area has stopped picking up my phone. I told them I’ll write you an email but still Airtel Field Engineer(Mr. Shankar Cell No. [protected]) hasn’t responded. Complaint numbers 39083118 and 39029980.

2) I even tried calling up the person who sold me this connection and told I’ll write to you, he replied write to anyone whom you want. His name I don’t know his cell no. is [protected].


Issue which I did not follow up:
3) When connection was sold free sunglasses was offered as promotional gift. There is no communication about it now.

4) Centrex intercom was to be enabled it is not enabled yet.

5) It took 7 days after payment to installation when I was promised installatinon within 48 hours.

Hi, I am using the Airtel prepaid connection. My mobile number is [protected] and my handset is Nokia 5233. But in last week my outgoing is blocked for the Document re-verification but after re-verification my outgoing service is fine now. But i already activated 98 Gprs/month pack, but my gprs is not working, I called airtel technical support more than 6 times. Every time they tell that your setting is wrong and again they send me the same settings, but problem still exist. The error is "Packet data connection not available," I also visited Airtel gallery but its useless.
What is the solution for this?

Please my previous post on the subject.After lodging a complaint online,I recieved a call from Mr Rahul from the Delhi Head Office([protected]) assuring me that the complaint will be entertainedand he would listen to the call recording made by miss neha to my wife where she had threatened to pass on my wife's mobile number to all boys and she would be getting unnecessary calls from them if the amt is not paid.He also assured me that I would recieve no further calls regarding recovery of the small pending amount.
However ,there has been no follow up by Mr Rahul on the issue.
I recieved a call today i.e. on 25 Oct 2010, from chandigarh office from mr Amrinder([protected]) at 1240 hrs for recovery.I mentioned about the complaint.But he found no mention of the complaint on the account and was adament on recovery and resorted to use of cheap language with me and threatened to pass on all the numbers in my contact list to ambiguous people if the amount is not paid.
I want to once again reiterate on the fact that paying a small amount of 3300 is not a concern,however I am looking forward to the resolution of my querry ASAP.My mob no is [protected].
Such indifferent behaviour from AIRTEL(India's largest telecom service provider) is just not understood.

I want to complaint against my AIRTEL distributor, as he is not giving proper services.
He dont provide me recharge coupons on time,I have to call him several times for the delivery of recharge coupons and every time he make false promises,because of this my business is getting affected as I am not able to meet the customer's requirement.
So pls register complaint and take some action.

Name & Address of distributor :
TELEDEALS
SCO 846, NAC, Manimajra, Chandigarh.

My Address:
AKM Computers and mobiles
S.No. 1848, Manimajra, Chandigarh
[protected]

Hi,

For almost 10 years we had Airtel Services (prepaid) and twice earlier the documents requested by us had been submitted in these past 10 years. Now again, they ask for the documents which literally means that the documents submission is not being taken care by Airtel. Someone, somewhere in Airtel is not doing her/his job so the documents probably get lost and never go on their records.

We do not have an airtel shop nearby where we live. We can't go to the city as well every time. we are not keeping well and suddenly an SMS pops up that the connection will be taken away if documents are not submitted. Here are the numbers if you check this connection has been for a while now:

9810.472.742
9818.875.439

Could not find any online method to do the same.

Regards