Airtel Complaints & Reviews

Hello,
This is PRADEEP KR. SINGH a new custommer to the AIRTEL DTH HD..

Details:
Customer Id : [protected].

Date of Purchase : 23 Oct' 2010.
Address : AE/5-NTPC Unchahar Colony, Raebareli UP-229406.

I write this to complain about bad experience of AIRTEL DTH SERVICE being faced by me.

I ordered HD set-top box on 23 Oct. 2010. around 11:00 am through online booking (on mobile).
and made a payment of Rs. 5355/- through Credit Card and booked a connection for "12 Months activation o[censored]ltra package."
That day 23 Oct 2010. evening 2 tecnition fron Airtel arriver at 5:00 pm and installed the setop box and assured activation " Of Mega Package with 12 months"
as he was informed by his concerened authorities after 4Hrs, but it didnot happened till today.

On the 24th Oct 2010, 9:00 am I enquired to CUSTOMER CARE and got my Customer id and came to know the fact that i need to have a
"Customer Activation Number of 16 digits" for package selection, which i should have got through SMS from Airtel and was asked to wait for 72 hours.

Now, all DEAD LINES are finished and the problem still sustains and no SMS concerning the problem has been receiver.

It is hence therefore requested to the concern to look into the matter and avail me the opt fecility as mentioned above, at the earliest or i may take the matter to further level of legal action.

Thanking You,
--
regards
pradeep kr singh

I am getting repeated negative balance message in my screen even though my balance is good and my subscription ends October 2011. I called customer care and they asked me to delete all the messages and i did and I still got. So I called them again and one of the brilliant customer care representative asked me to call Airtel mobile services and cut he call. After that I called twice and the customer care representative was bluffing and cutting the call. I have made more than 20 calls, still my problem is not solved. Now if i call asking them to take the connection back and refund the money I am not getting any response. Now i don’t know what I should do to suspend the service and get my money back. It’s so annoying when you pay thousands of Rupees and end up like, this with useless answers and service. I would suggest people not to buy Airtel, with the worst experience i have.

My Customer ID [protected]

I seek help for the harrasment done by Airtel Recovery Guys.

The guy comes to my house, me being in night shift, i asked him to come after 6:00 PM in the evening as i was sleeping at that point in time. The person rang my door bell for at least 5 times. After my repeated requests, he didnt listen and called 3 more guys including there manager/head Raghavan, who comes to my house and all ready to pick me up and take me to police station(as per him, he had contacts in police station)

The other recovery person asks me to come out of house and almost ready to fight.

Raghavan giving me warning that if there guys hit me, what will be my position.

I have literally suffered from trauma because of their harrasment and i wonder if its legally acceptable.

The whole issue was that there was bill due which had some GPRS usage charges of about 1349 Rs, which under corporate plan should be 99 Rs unlimited browsing as commited by them.

Finally i had to give them cheques and agree to what they wanted.

Respected Sir,
I am Ashok Kumar resident of village Abada Barana, Distt. Una Himachal Pradesh. My mobile no is [protected] and I am facing a great network problem in our village for last one year. The airtel network is very poor in whole our village,still there are maximum user are of airtel but now I think the authority of this company is not serious about their customer problem. Many times I made many calls to your call center but no resolution they provide. Whenever we make calls they registar the complait only but no practical resolution.
This my last compaint to you otherwise the me and all other friends have other options to choose, Sir the need of the time is to establish new network tower in particular area,
Regard,
Ashok Kumar,
[protected]

Airtel Account No 14855470

i am using the services of airtel broadband services from almost last one and half years and as per my plan i am allowed 5 GB download in a month and unlimited usage from 10pm till 8am, now they have send a bill to me of 7000+ wherein they have randomly shown the data usage extensively even for the days when i was not at home, now when i am asking them the details of my usage they are not able to provide me the same and just beating around the bush that the bill is generated as per the plan, kindly help!
i have been writing to them continuously in vain and they are reverting back on mail that my issue will close on this date with some or the other reference no and nothing happens, when i write back to them they again give a new resolution date and reference no, wherein i get calls on my landline from them to clear my bills

Dear Sir,
I am using Airtel GPRS for the past 5 months. I have observed that, i am not able to connect to websites of state bank groups through Airtel GPRS.Every time it is giving page not displayed error. At the same time, if i am using any other service provider from my lap top , i am able to browse sbi iste. i had registered a complaint with the customer care and i was assured that the issue will be resolved within 24 hrs. but even after 72 hrs, there is no solution obtained.Still I cannot browse sbi online site. This needs to be rectified at the earliest.


Regards,
Ananth
[protected]

I HAVE GO TO RERHARGE ONLINE WHEN I ENTER Captcha CHARATOR THAT TIME EVERY TIME ERROR.ALL WORDS AND NUMBERS ARE OK BUT. ERROR. Captcha is not matching, kindly re-initiate the transaction.

I HAVE ALSO TRIED DAY BY DAY.BUT SAME PROBLEM.
SHYAD WEBSITE THIK NAHI HAI.KAY KARE AIRTEL WALO

DEKHO BHI DEKHO.

Vijay Gunjawale
[protected]@yahoo.co.in

My name is Ajit malkar. My airtel mobile no. is [protected] (prepaid). I am being disturbed regularly by unwanted telemarketing calls and advertisements sms from different companies (to whome airtel obviously has provided my number). These calls and SMS are very annoying during busy business hours.

I have registered to DND on 17 Jul 2010. So 45 days period is over and DND is active. Still I am getting telemarketing calls and sms daily.

Please stop such unwated sms and calls.

i want to complaint about airtel disrtributer nanded taking extra charges on lost sim recovery the actual charge is 25 rupees but they asking for 150 rupees. what to do we have no option please help us. and take a serius action on them

As the government rules have changed, the airtel people have asked to submit the relevant documents. which i have submitted on 29th Sep 2010 and my application no is OMR 1530976 at a postoffice(kazipet). Filled the Form gave a passport size photograph and ID proof(my Voter ID).
after all that still they have disconnected my services 2 times. I'v been telling the customer care that i have submitted but they ask me to do it again...how many times do i submit.and what is the guarantee that they would not ask me to submit again.

I am a employee and my work is geting disturbed cos of this irresposible Airtelpeople.

Hi all,
Airtel has started generating revenue from other way too. Please check your bill they start charging money which you never requested . This I am taking about my "REFERENCE NUMBER 38557248" i found they started charging money rs 75 per month extra without informing me and they say that this is for PC secure , which I never requested. This is the way Airtel is getting a big revenue and giving money to filmstar like Sarukh khan , bebo and all .

Please check your bill , I can say airtel is a cheater company not a CMM level company.

This is Dr partha Ghosh. To the best of my knowledge from the messages of my mobile (Airtel mobile no: [protected]), Rs 1/- per day from 25 Aug, 2010 to 8 Oct, 2010 for job information and on 6 Oct, Rs 15/- , 2010 (for my tunes) have been deducted from my prepaid account (mob no [protected]) without my consent. On Oct 8, only Rs 2/- has been refunded to my prepaid mobile without indicating the basis of refund. In this context I have send may e-mails containing complaints and reminder. But no result. Pl do the needful so that I can get money back to my mobile.

HI AIRTEL, I RECEIVED abusive service message called BIKINI BABES.

When i tried deleting the message 99 Rs of my balance has been deducted.

MY NUMBER is [protected]. I tried customer service several times but they say their systems are down and they cant help.

CAN You please look into it urgently.

I am being harrassed by Airtel officials to submit proof documents , I have taken this number 2 years back & have submitted proof documents 4 times till now , every time they call me & say as per govt GO they require the documents . Now this again they want the documents , I have spoken to them for about 4-5 times till now. They have been telling me that they would look & take steps but again they are asking me to submit the same ..

Dear Sir, 26/10/2010

My mobile nos is [protected]. I have complained twice to Airtel Ltd, the first one being about 15 days ago and the second one on 24/10/2010 vide complaint no[protected], and also submitted written complaint to Airtel gallery at Badlapur city, to stop debiting VAS downloads from my account.
The company has not taken any action till now, and keeps on debiting Rs.3/- around every 3 days, for some bogus information, which I dont want. Inspite of complaining, to stop such debiting, they are not doing so.

Probably, they are thinking, who will be able to stop them. Who has the courage to take them on? I hope through this letter, you will be able to address them correctly on my issue.

Regards,
D. Chatterjee

i am the retailer since airtel born
my retailer sim plan a to a 10paise other mobile 40paise since aitel born
but without my knowledge the plan change to a to a 20paise
past 10years i consumed more time and work to promote airtel
lots of cash rewards achieved
but the company not give little bit of response
i spoke to customer care they did not realise retialer says
they follow rules only but the rules change every month
i kown bharti aitel earns more profit than other service providers
but retiler base not a valid service provider very worst retailer sevice
plz consider my complaint
iam not fluent in english sorry
premkumar

We had served a notice to disconnect almost 43 of our corporate connections wiring emails to [protected]@airtelindia.com but subsiquently the disconnection notices are not accepted by the Customer Care on the grounds that the respective account manager has stopped them to accept as he is afraid of loosing his jobs for such large account disconnections. But however we cannot consider individuals parameters as huge amount is blocked month on for these numbers.

We took the extreme step to disconnect the numbers on the grounds of poor billing and not meeting the expectations of tariff plan change and on poor customer support after sales. We have migrated these 43 connections amost Tata Docomo & Idea Cellular.

If you need more clarification, please write me to subin.[protected]@connectm.com

Hi,

I am getting blank calls and threatening calls from multiple numbers i.e. [protected] , [protected] , [protected], [protected]. These phone numbers are from Aircel(delhi), vodafone(Delhi), TATA - DOCOMO (UP, Uttaranchal), Airtel (Delhi) service providers. He is using abusive and bad language on calls and threatening me.I request you to take necessary actions against these numbers.Please help me in this regard.
Thanks.

Regards,
S. Gupta
srbh.[protected]@gmail.com

refrence no 3497214 complaint date 6 aug 2010
we have called for many days on airtel customer care center but there is no
attention from your side.

we have recently recharged our dth balance but still we are not able to watch chanells.

we accept from you a urgent step from your side

I Recharged RC119 Combo booster for my airtel number. I am unable to see my message balance.
If i use *123*1# it shows only zero balance. They also dint mention the code for checking the balance.
Also i request all mobile services to give the respective number codes for message and other balance.
People are confused by many mobile services. Waiting for the positive reply!!!