Airtel Complaints & Reviews

Dear Sir,

I am using airtel mobile with no [protected] more than 3 yrs.
I have already activated the Do not Disturb service though I got the call from airtel [protected], as i was not able to hear I disconnected the call and try to call back assuming as business call but I came to know that it was from airtel promotional call for hello tune.So I disconnected the call in just few seconds I got the message syaing that your hello tune has been changed and that cost me RS 15.

Airtel is taking customer on grant,I have faced so much tension because of this please take action on this and the charges should not display in my bill.

My comp lent airtel no is :[protected] and communicated with Mr Krishna Kale on airtel 198

airtel Second comp lent no: 31750875

I am not receiving papert bills from jan ,then I have requested for E bill lof of time and after a long follwup I got the Jan bill around mid of feb and after that again not receiving e bill of feb ,where I talked with customer care lot of time and several time raised the complain and every time they assured that the problem will stop as I need the bills for re-imbursement from my company ,so I did,t paid the feb amount as I was actually not awre of that bill amonut also and same time from their call center I am reciving lotcalls for followup the payement only and same time I discussed the same prob to them, also and some times they waren me to pay amonut with out bill otherwise they will stop tghe service ,

So finally I am frusteted with airtel after usuing a long period and now I am disconeecting my coneection .

Airtel mob No-[protected].

I am having Airtel Dish T.V. Connection vide customer ID no.[protected].

on dated[protected] at 9.45 am.I have received a message on my Moblie no. [protected] that Ten Sports Topup for 6 months has been activated on my customer id no. [protected] .

I am surrised to know that I have not applied for the above activation.
and how an amount of Rs.82.73 has been charged from above cust Id no.[protected].

Hence you are requested to deactivate the above activation and reimbuse the amount in my cust ID.

Awaiting for an prompt action

Pankaj Gupta

Myself Debi Prasad Bhattacharya, have been using Airtel prepaid since Dec '09. I have recharged my mobile [protected] on 01.03.2010 with Rs. 33, which is supposed to be the "free sms pack".
But my experience was like this:
1. That pack was NOT activated.
2. I called 5 times in the customer care, they have said the same words "your problems will be resolved within next day 5pm" but it was NOT resolved.
3. I did NOT get any money back and moreover, due to the mischeivous customer care people, some extra packs were installed in my mobile.
4. Now, when I am trying for 33 recharge, it is not happening.


I want to know just one thing. Is it a right behaviour to a dedicated customer? You please go through HOW MUCH i recharged for during last 4 months and so, but i am getting these results.

If you can, please answer my question.

Debi Prasad Bhattacharya.
Scientific Officer,
National Informatics Centre

I am proud to being an airtel customer, I have been using airtel connection from my school life I had a lot of airtel SIMs but recently I have a complaint regarding with my network related. The problem is that when ever i tried to dial *121# then always only shows the responses “Please try after some time" this problem is since from 11/3/2010. I convert my number ([protected] & my Relationship number is [protected]) from prepaid to postpaid on this 8/3/2010, after that still now i can’t check my unbilled amount via *121*12#. I have already complaint about this several times. First time I have complaint about this (actually I don’t remember that specific date I think it was on 16 march or 17) then one executive said please wait it will be resolved with in the 48 hours, after 48 hours I have received an out bound call from airtel and said my registered problem has been resolved. But then after the problem continues then I again complaint on 19/3/2010 then one executive said wait till 24/3/2010 and I waited till 23/3/2010 evening and after that I just want to know about the back end process related my complaint i called to customer care then one executive said my complaint already resolved and closed and call transfer to concern department and they take another complaint about this and that reference number is 31533268 & said wait till 26/03/2010. I waited till 26/03/2010 and still my problem has been continuing. After all these I complaint one more time then they again extend 6/4/2009, and I got call backs even my problem is still continuing what can I do? Now I have one more problem that I told to customer care that I can’t connect complaint section (198) toll free. When ever I called after this every executive say please wait for some more days and not give particular days to wait. Will you please check and take remedies to this complaint this is my request.

The same complaint to airtel nodal officer (nodalofficer.[protected]@airtel.in ) and appellate.[protected]@airtel.in

Dear Sir,
Thus is reference with my PF settlement ,
As I submitted the PF form at Gurgoan PF office for withdrown on Date[protected] but till the date i don't recd. my PF and gradjuaty money till date .For which I recd. the copy of recieciving PF form from PF office.

My & My Employer detail.

Name : Hemant Sharmake
Company Name : Bharti Airtel Services (Broadband & Landline),Bhopal
Contact .No. [protected]/[protected]
PF NO. : HR/GGN/10693/002539

i have already activated frenzo chat in airtel and it is going to expire on april 13 but from 05 april onwards i am not able to login getting error your frenzo chat is blocked due to violation of terms o[censored]se and you have send a mail to [protected]@frenzo.com i have send mail to them but till i have not got any revert back,so please help me...

I had bought a corporate connection, post paid SIM card during 0ct-nov 2008, the Rs 249 plan. The purchase was made from salesmen who come to office. The number given to me was [protected]. This number was not activated. I made repetitive calls to customer care who said that the address verifications were not yet done and will be done in a week. Still the number [protected] was not activated and customer care could not further help except carry on further verifications.

That month I got bill for the number [protected], which is different from the number I had got. I checked the bill and learnt that all of the calls made were on roaming in Tamilnadu while I was here working at bangalore. I took this matter to customer care and first thing was I blocked that sim on 21st of Feb 2009. I used to get repetitive calls for paying the bill and had to explain the same story to numerous people ( customer care as well as person who called for bill payment) who failed to guide me how to go about this matter. I tried to track the salesman who gave me the sim, I learnt from his friend Mr Madhu that he has left the job. After being harassed to pay for the bill, I took this matter to Airtel centre at Domlur. After multiple painstaking visits, the manager at Domlur assured me that a full verification will be done and matter will be resolved. After a month the manager told me that I will not be bothered and I need not pay the bill amount. Airtel Domlur did not provide me any clearance certificate or no objection certificate ( NOC ).Or any kind of document stating the same.

I provided with the following numbers for contact:
Airtel manager for sales: [protected]
salesmen: [protected], [protected]

Almost after a year, I get a call from Mr Harish ph no: [protected], on 3rd april 2010, to make the payment for the bill amount Rs 1315/- else he will send a legal notice and reslove the matter at court. He bargained the amount to be paid at Rs 1000/- " 30% discount!!" He forced for the payment to be made and assured NOC.

I rushed to Airtel Domlur, the lady manager was absent and could not track anyone who had interacted with me. I was connected to customer care, 121 again. After transferring calls to three people I get Mr Sandesh and had to once explain the issue.Then I get to know that the Airtel domlur never looked into the matter and the support provided to me was just an eye wash. Then he directed me to mail a complaint at [protected]@airtelindia.com. Why wasn't I directed to write a mail to [protected]@airtelindia.con before by numerous customer care "executives" i called to? Having been asked so the only answer from Mr Sandesh is sorry sir!.

Mr Harish again called up for the payment. I told I have raised an complaint. He replied "you agreed to pay, now what is all this" Having said so he transferred the call to his manager. I explained the whole matter to him again and again!. The manager says there are so many cases like this and all the customers in the end have to pay up. How does it matter if it you or any third person who has used the phone. Just for Rs 1000/- why are you pulling the issue. I told him it is not about Rs 1000 but of ethics in business. I asked him to contact the customer care, he says it not his headache and there are different departments, hence not his concern. He has to close the case by 6th of April so by then I must get NOC else they will put a legal notice and cut my present Airtel connection .

I have written to [protected]@airtelindia.com got the reference number[protected].

I have also told them to verify present number of airtel post paid same plan. They'll find the bills are regularly paid. I will pay a bill if I have used their service. Why should I pay for the service I have not used at all.

I feel they have goofed up while activating the sim which is referred to by the 16 digit sim number. I have not yet heard from Airtel, except getting calls for bill payment. Please guide me how I can go about this matter.

Dear Team,

Hi!

I have not received even a single itemized bill for last 6 months. I have contacted airtel customer care several times since October 2009 and have registered my request through all possible modes of communication, which are:-

1) Verbal request on Airtel Customer care
2) Email request to [protected]@airtelindia.com: with reference id: [protected]

I have gone through varied processes of Airtel for getting the itemized bill.

I have not paid the bill for March 2010 as a last resort of getting the itemized bill and have informed it to Airtel Customer Care as well as Airtel complaint Team. I have been given multiple commitments of sending the itemized bill to my email id as well as my official address but haven’t received it through any mode.

Instead of solving my issue by sending the itemized bill they are further harassing me by barring my number and giving me multiple recovery calls for payment.

Request you to look in the matter and solve it at the earliest.

My contact details are: -

Mobile Number: [protected]
Email Address: [protected]@gmail.com

Thanks
Tushar Khanna

A asked a local dealer for a talk time recharge coupon and he recharged with 200/- on 03rd April 2010 I received success message with transaction ID:[protected] but no talk time came. What went wrong with my transaction. Is the dealer not aware of the recharge coupon or the air tel service is wrong???
If so dealer mis guided me with wrong recharge coupon? if so could there be any action taken on him?

Awating your response.

Dear Sir/Madam,

Mob Nos.[protected] & [protected]
Name of the connection holder: R.Prabhu

I was sold these two connection by an Airtel sales executive few months back(approx 8months). I have paid the first month pro-rata rental+st and other 2 months rental+st without any issues as everything is based on proper itemised bills from Airtel. after 3months i did not get the bill for both the connections, when i enquired i was told a shocking reason that since i have not used these connections were barred permanently which could not be used by anybody in future. I requested them to give the connection as to use with if any additional charges but they(airtel CRM executives) told it could not be used anymore which is an utter lie.

Cheating No.1 :
Either if i would have been told about the above condition at the time of sale i would have used the connection then and there. I was about to use it in the 3rd month.

Cheating No.2:
Now the above 2 connection are sold to someone else in chennai([protected] to a shop in vyasarpadi). Now the customer care executives say that re-allocating or re-selling is at their option and i'm not eligible for any thing.This is a brutal cheat for what i have been sold without revealing a condition and re-selling for what i have been paying the rental respectively.

worst thing is i'm a post-paid connection customer for airtel since sep-2004.

Pls help me to get my connections back or atleast to penalise the provider and its associates for this brutal cheat which could not be repeated for anybody else.

regards
Prabhu
[protected]

Dear Sir,

This is inform you that I Raghunath Rout was travelling in Falaknama Express(2704) on dated 05/04/2010, in sleeper claass by taking general class ticket from cuttack to howrah. After taking the ticket from counter in cuttack station I asked one T.T.E regarding conversion of ticket from general class to sleeper class. He told me that Coach T.T.E can change this. After getting on in train in cuttack staion I was boarded in S-9 seat no-64.I was waiting for the coach T.T.E for next two hour. But no single T.T.E has come for verification between Cuttack & Balasore. In Balasore station on T.T.I named A Hafiz(T T I, Khargapur,Emp no[protected] came to the berth & asked for ticket.After check the ticket he told me to take Excess Fare Ticket with excess fare 250.00 exclude the reservation ticket vaule. I explain all the situation to him,but he doesnt realise to understand the situation or not asked that T.T.E incharge of the perticular train regarding this matter.when i want to lodge this matter he annoy that he has no complaint book with him.
I want to know if any coach T.T.E doesnt verify or inspect the ticket of passenger,then why passenger will suffer for the same.
So I request to take necessary action against that perticular T.T.E/T.T.I doesnt fullfil their responsibilty or noy keeping the compalint log book with them.

I have the all documentary proof for the same.
For any query contact with
M-[protected]

i got my balance updated several times , there are deductions for updation of many facilities which I have not even requested for. for further detailing i got my balance recharged on 6th March 2010 of Rs.55, i got balance of rupees 48 and without any usage the balance reduced to 19 the same day. I even made complaints with nos. -[protected], [protected]. not only this i got my balance updated on 5th April 2010 of Rs.25 and on the same day I was left with balance of Rs.9.

from Arun Kumar <arunkumar.[protected]@gmail.com>
to nodalofficer.[protected]@airtel.in
date Mon, Apr 5, 2010 at 5:29 PM
subject Reg : Airtel customer care (poor) response
mailed-by gmail.com


Dear Sir,

My name is Arunkumar.
My Airtel mobile no is [protected]

I'm using Airtel service for more than 3 years, But now i'm feel Very Bad about your customer care. Last month my hello tune service was deactivated automatically, So that I have raised a request in Airtel customer care.
After 5 days I contacted them again, they are they closed my request & simply they told "I'm only raised a request for deactivation", But I did not give any request for deactivation. Finally I asked about the details like "Ok... tell me when I have raised a deactivation request means", they are simply answering like "We don't have that details & all "

If again i need activate my hello tune means, I have to spend 45 rupees. Previously everymonth you wil detect 30 rupees for my hello tune service. Please fix my issue.

Thanks,
Arunkumar.A

[protected][protected][protected]
I have recorded all the conversation with airtel customer care.
[protected][protected][protected]

Dear Sir ,

I have made a request the airtel broad band help line no ,regarding Modem change to wi fi router.

The engineer has changed my modem and taken back with him the old modem and get a copy signed from us for that.

But when i received the bill from airtel they have charged me Rs 1000/- for the lost modem ,when i have called them on there help line no they were saying that they have not received the old modem and hence therefore i have to pay for that lost modem there is no other alternative.

For this i have called them many times but at last there is no other alternative lerft for me to file a complaint against them .

I JUST WANT TO KNOW THAT WHY I HAVE TO PAY FOR THE LOST MODEM IF THAT IS LOST BY THERE OWN ENGINEER .

My name - puneet chopra
cell no-[protected]
new delhi.

Hello my airtel postpaid number is [protected]. i bought a new airtel postpaid connection on 22/03/10 from a airtel gallery in Bandra Mumbai. I submitted all the correct documents and a proper verification was also done the next day.After four days i got a sms which said 'submit your documents or else calls will be barred'. so i went to airtel gallery and spoke to them. Airtel Executive in the store said not to worry it wont be disconnected. That very evening my outgoing calls were barred. I called up Airtel customer care as Airtel gallery was closed. Airtel customer care agent said my outgoin was because they didnt receive my documents. Next day i called Airtel gallery again they said it was a mistake bla bla bla..then after few hours my outgoing was activated again..it worked fine for few hours..After that it showed on my phone tat sim card registration failed..my number was suspended. i was so pissed i called airtel gallery again and they said it will take 4 days to restart my services again..its the fourth day with out my mobile, but no sign of my servies getting activated. Its very irritating and i feel very helpless with out my phone.

Please help
Robin

hi sir/madam

I am from chennai my name is k.veluprabhakaran

one day iam using air-tel network.i put 245rs booster pack in that booster pack i have 3months validity air-tel to airtel10 other networks 50 paise.so i put that booster pack.then what will happened means i did not get signal points for 3 days in my phone so i call to call center and i ask why i did not get signal point from your side. he tell we are cancel your Sim card. i ask why you cancel my Sim card and air-tel side did not provide proper answer.so then only i give complaint to you.

my alternative number is [protected] please contact this number i provide full details to you.

thanks&regard
by
K.Veluprabhakaran

Dear sir or madam, I am running a std pco connection of airtel at my shop from almost three years.Now due to cheap mobile call rates there is very low sale and i am running in loss,i had already given a application for disconnection at airtel office in jalandhar city two months ago.I also made calls at airtel helpline number for 20-25 times for disconnecion of my phone,but there is no justification. Every time they gave me ref no but beside this there is no response.It seems that airtel connection is compulsury from the goverment of india so that this takes a long time for disconnection. So please help me i shall be thankful to you for this kindness.My airtel std pco no is[protected] and my mobile no is [protected].

Dear customer care executive,
i am very disappointed with your service, because without subscribing to live raido money from my account has been detected 60/- from my account.
my question is why you people detecting money without subscribing to the services.
when i call the executive he/she will tell to resolve the problem but no response........
I WANT MY MONEY BACK TO MY ACCOUNT THA'S IT...................
IF I CALL TO CUSTOMER CARE NO 121 I ONLY HEAR ADVERTISING STUF[censored]NABLE TO CONNECT TO THE EXECUTIVE.................
my mob. no. is [protected] and contact no. is [protected],[protected]

PLEASE DONT HELP ME..................

I MAY SOUND RUDE BUT TO YOUR UTTER SURPRISE I HV STARTED WRITING THE COMPLAINTS SINCE 29TH OF MARCH 2010. THE MOTONOUS REPLY HAD MADE ME SICK. MY TRANS ID NO. IS[protected] REGARDING RS.21/- UNLIMITED SMS PACK. U ONLY TELL ME WHETHER THE PROBLEM WILL BE SOLVED OR NOT. IF NOT PLEASE DONT GIVE ME ANOTHER SERVICE REQUEST NUMBER. TODAY IS 4TH OF APRIL ALMOST 8 DAYS. MY MONEY IS IN VAIN. AND RS.1/- IS STILL DEDUCTING IF I AM SENDING SMS.


S GANESH


On Sat, 03 Apr 2010 09:10:24 +0530 wrote
>Dear Customer,


According to your previous interaction you have expressed concern regarding wrong SMS for your Airtel mobile number [protected].


We regret the inconvenience caused in this regard. We understand your concern and will work towards resolving the same.


We would like to inform you that your concern regarding wrong SMS charges has been registered with the Service Request number for the same is [protected].


We will revert to you on or before by 07/04/10. We request your cooperation till such time.


For further assistance, mail us at [protected]@airtelindia.com.


We would be glad to have your feedback on our response. Please click on the below link to provide your feedback.


We thank you and value your association with Airtel.


Warm Regards

Suriya G
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=67A9EF1962A3...⇄

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: "sushila ganesh"
To: [protected]@airtelindia.com
Cc:
Sent: 02/04/2010 21:23:15
Subject: TRANS D[protected] [|BAL|[protected]|[protected]|]

DEAR WHOEVER IT IS........

PLEASE KEEP ALL YOUR SERVICES AND MY MONEY WITH U. I THINK U NEED IT MORE THAN
ME. I DONT CARE FOR ANY DAMN NEIHER YOUR FREE SMS PACK SERVICES NOR THE MONEY
YOU PROMISE TO RETURN TO ME.
DONT REPLY TO ME AS I DONT WANT TO WASTE MY TIME FOR YOUR UNNECESSARY
SYMPATHY,. KEEP IT WITH U, YOU MAY REQUIRED IT MORED THAN ME.

WITH NO REGARDS,
S GANESH

On Fri, 02 Apr 2010 09:49:49 +0530 wrote
Dear Customer,


According to your previous interaction you have expressed concern regarding
wrong SMS for your Airtel mobile number [protected].


We regret the inconvenience caused in this regard. We understand your concern
and will work towards resolving the same.


We would like to inform you that your concern regarding wrong SMS charges has
been registered with the Service Request number for the same is [protected].


We will revert to you on or before by 07/04/10. We request your cooperation
till such time.


For further assistance, mail us at [protected]@airtelindia.com.


We would be glad to have your feedback on our response. Please click on the
below link to provide your feedback


We thank you and value your association with Airtel.


Warm Regards

Suriya G
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=A4E4236C95F6
167F828BFC 67091FA196CAFEE1B7B99F518799BFD 6 3 3 A&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: "sushila ganesh"
To: [protected]@airtelindia.com
Cc:
Sent: 02/04/2010 07:04:32
Subject: TRANS D[protected] [|BAL|[protected]|[protected]|]

Dear Mr. Prakash V / Mr.Diwakar

where my problem is solved. can u look into the matter. why it is not being
solved. yesterday also i lost Rs.1/-. it is shameful on your part. such a huge
service has a poor solution method.
you people are only good over the phone and not on the reality to resolve any
problem. i may sound harsh but it has really hurt me.
sg
[protected]

On Wed, 31 Mar 2010 09:33:41 +0530 wrote

Dear Customer,


According to your previous interaction you have expressed concern regarding
wrong SMS for your Airtel mobile number [protected].


We regret the inconvenience caused in this regard. We understand your concern
and will work towards resolving the same.


We would like to inform you that as per service request number [protected], we
got an confirmation from our concern department that the problem has been
resolved. We request you to send sms now the charges will debited as per
booster tariff.


For further assistance mail us at [protected]@airtelindia.com.

We would be glad to have your feedback on our response. Please click on the
below link to provide your feedback

We thank you and value your association with Airtel.

Warm Regards

Prakash V
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=7E9EF8
67F8081898C8F878DF91B60A2E5296892F3177F[protected]&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: "sushila ganesh"
To: [protected]@airtelindia.com
Cc:
Sent: 31/03/2010 07:53:13
Subject: TRANS D[protected] [|BAL|[protected]|[protected]|]

dear Surya G

dont try to fool the customer by sending the same reply without any result. and
i will request you not to waste my time by unnecessary reply. i will think that
i hv donated Rs.21 to Airtel Charity, for unwanted SMS Pack services.

s ganesh
[protected]

On Tue, 30 Mar 2010 17:37:07 +0530 wrote
Dear Customer,


According to your previous interaction you have expressed concern regarding
wrong SMS for your Airtel mobile number [protected].


We regret the inconvenience caused in this regard. We understand your concern
and will work towards resolving the same.


We would like to inform you that your concern regarding wrong SMS charges has
been already registered with the Service Request number for the same is
[protected].


We will revert to you on or before by 05/04/10. We request your cooperation
till such time.


For further assistance mail us at [protected]@airtelindia.com.


We would be glad to have your feedback on our response. Please click on the
below link to provide your feedback


We thank you and value your association with Airtel.


Warm Regards

Suriya G
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=F314729FD83A
5BA2E12B5CA5D13358BACD3150BADB3E56B9DA3A5DBFCF3252BA&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: "sushila ganesh"
To: [protected]@airtelindia.com
Cc:
Sent: 30/03/2010 10:47:15
Subject: TRANS D[protected] [|BAL|[protected]|[protected]|]

dear customer care,

i am astonished by your reply. What do you mean by on or before 05.04.10. what
about the lapse period of 28.04.10 to the dates when u will take suitable
action. u should have proper reply and should act on the services as quickly as
possible.
because airtel never keeps its promises to the customers regarding service
provides. it takes enormous time to resolve any matter. i am an old customer
and i dont think i will much time to switch over to any other services leaving
AIRTEL. it is competitive market.
even your GPRS is running very slowly. this is the complaint from my friend who
is using your GPRS.
i want immediate action on this issue.
regards
s Ganesh

On Tue, 30 Mar 2010 10:16:39 +0530 wrote
Dear Customer,


Thank you for contacting Airtel.


You have expressed concern regarding wrong SMS for your Airtel mobile number
[protected].


We regret the inconvenience caused in this regard. We understand your concern
and will work towards resolving the same.


We would like to inform you that your concern regarding wrong SMS charges has
been registered with the Service Request number for the same is [protected].


We will revert to you on or before by 05/04/10. We request your cooperation
till such time.


For further assistance mail us at [protected]@airtelindia.com.


We would be glad to have your feedback on our response. Please click on the
below link to provide your feedback


We thank you and value your association with Airtel.


Warm Regards

Suriya G
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=CF3056A3DC3E
5FA6ED176891FD1F6CAED13554BEC7C5CD3152B3D2315FA2E22D&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: "sushila ganesh"
To: [protected]@airtelindia.com
Cc:
Sent: 30/03/2010 06:01:15
Subject: Trans D[protected]

Dear Sir/Madam

my mobile no. is [protected].
it is the shocking episode with me. I hv recharge with Rs. 21 on 28.03.10 at
11:27 AM for unlimited STD pack. to my utter surprise again after sending
message Rs.1 was cut. thus that day total Rs.3/- was deducted from my a/c. is
my no. hv any problem or it is not suppose to hv any facility for availing the
services provided by Airtel.
again and again i am coming with the same problem. inspite of your promise last
times money was also not refuded. and so far the network problem is also not
sorted out.
i am unable to understand wat has to be done. kindly help me. tell me whether i
can use this sms pack or not. hope to get the reply soon. and pls dont tell me
that u r going to take 24 hrs for this complain to solve the problem.

regards,

S Ganesh
[protected]