| Address: East Delhi, Delhi |
hi all,
I've applied for 3 times to have an airtel broadband connection and got calls from [protected]. While every time the tele caller executive told me that she wud give my contact details to the concerned sales executive, surprisingly enough i never got any of the call.
Last day i.e.[protected] i again got the call from same number,and this time the caller introduced herself as Ms. Bharti, and when i told that i've already done these formalities_giving mibile no, address, email id, name_on web site, she affirmed me that within 24hrs things wud be ok.
I also checked through airtel website that my present residential address is under their coverage area.
I just wanna know, if airtel can't provide me broadband then i started expliring others like sify,mtnl etc...
Regds
Saurabh Singh
[protected]
A-162, Sai Bhawan,
Fourth floor
Shakarpur, ND-110092
[protected]
Aug 13, 2020
Complaint marked as Resolved
please help
airtelbroadband — new broadband connection
hii have been subscribing to your website for the past 15 days and given the name,my phone number and all the details but none of your customer care has given the response in regard to the new airtel broadband conenction so please inform the customer care to give response to the customers who have subscribed
I guess this is called taking someone's money, cheating and not returning back.
email id is [protected]@yahoo.co.in
Hyderabad
Airtel Broadband — Regarding new connection
I have applied a new connection on[protected] in Ramapuram. At that time the Airtel Representative told me that I will get connection with in 2-3 days but when I doesn't got connection I called him again then I got a reply that It will take 2 to 3 days more. Now its more than 25 days still i haven't got the connection.My details are as follows:
Applied on:[protected]
SEF No. CH: 1055779
FSO Code:DS2156005
FSO Name: J.Nanesh[protected],[protected]
Area: Ramapuram
AirTel — Airtel Broadband New connection
Hi Sir,I have given money to Airtel executive on 12th November, 2010. Airtel broadbond application number 183199. He promised that, on 15th Nov, you will receive a connection. I called on 16th Nov to Airtel helpline, they said the application has not been updated in database. They again updated next 3days i.e., 19th Nov, 2010. I was calling daily to airtel help line. Please take an high priority.
Thanks & Best Regards,
Rajendra Prasad Aitha
Bangalore
This is Chandrashekar from the below mentioned address, I have requested for a broadband connection from Airtel, Agent name called Ravi Kumar has took all documents on 16th Dec, 2010 and he said form will be logged in immediately and connection will be installed on 20th Dec, but later when I called he responded there is some line issue and it will take 1 more day, but till now there is no response, kindly look into this issue and fix it ASAP.
Address
Chandrashekar
#436 1st Floor
1 C cross, 8th Block
Kormangala Layout, Bangalore -95
Will be waiting for your response
Thanks,
Chandrashekar
Airtel Broadband — Airtel Broadband New Connection
To whomsoever it may concernApplication no: CH-1187910
One of my friend told that Airtel is giving good service and that makes me to think for a connection in the place of BSNL. I have made my booking July 14,2011 and was promised that i will be getting the connection by 25th July. But till today I have not get the connection. All the cable and wiring works have been completed in couple of days yet no connection. Your representative Mr. Rahman (his contact number: [protected]) had interacted with me in the beginning and my attempt to contact him was failure for the past 3 weeks. Then I was able to reach Mr. Ashok ( contact number :[protected]) and he updated me with a story for allotment of phone number and he promised me that the connection will be given before the end of August 06,2011. August 08,2011 has been reached and I have not get my connection nor a courtesy call from your representative for the delay.
Give me an answer to my simple question. ARE YOU GOING TO GIVE THE CONNECTION TO ME OR NOT? I do not want to hear any more stories. Hope you understand what I mean. Is this the way you are giving new connection. After paying the amount for the connection, you are expecting that the customer should beg for the connection?
For any clarification, please feel free to call me @[protected]
Regards
Abilash
Just giving some acknowledgement will not resolve.You have to interact with the person who works on the issues.
Today an interesting thing happend. My complaint reference number 2418056 has been closed because as per the message which you sent to me that the issue has been resolved. I do not know which issue he refers. If he refers about the new connection to my home, it is not completed and I did not get the connection yet.
When I spoke to your representative Mr.Manikandan[protected], he updated me that he cannot assure when he could give the conenction and reason he mentions as "techincal back end problem". he said he cannot resolve the issue and he will repay the amount.
Now tell me, what is the action you had taken for the past 10 days. As per your mail, it is noting the complaint... and will not do any action. Is this your motto
What your addressing here is complete non sense. If my number is not reachable how in world your customer care executives are calling me. Even last week from your appellate office division called me. As you say if my number is not contactable how the communications are happening right now. Atleast cant you people check your database or past history of the customer before making such non sense claim????
Neither your people are resolving my issue nor accepting your failure to provide the connection to me. is there any intention for you people to give the connection or simply drag the issue...???
Regards
Abilash
Airtel Broadband — NO NEW CONNECTION
i had booked a broadband and fixedline connection online on 4th october by paying rs.500 online through my debit card.The necessary documents were collected on the 6th from my house.Till 12th i got no response from your side so i registered a complaint with the customer care with complaint no.5551202..now the customer care are saying that they have no record of my transaction and coLlection of documents..my application no.is ONDELHI00004685 AND TRANSACTION NO.[protected].PLEASE DO HELP ME ....OR REFUND MY MONEYRegards
Amith Pai
This is one of the very irritatating and stupid reason given by an Internet service provider. Never expected this from Airtel.
I have sent an mail to care.[protected]@airtel.in
Kindly suggest, what else I can do.
Thanks in advance.
Abhishek Tripathi