Airtel Complaints & Reviews

It has been over one month since I have been making request to the airtel customer care center to activate international dialing on my land line phone. The first time they informed that they would activate the same in 24-48hours. Never happened.

After that I again called about two weeks back. This time they said that they are having backend problems with their switches and hence international dialling to the USA is not possible....

I am using airtel internet plan of Rs. 98 & still using it & under this plan the amount for using internet should be deducted from the plan balance but we don't know somehow the money is deducting from our talk-time & the company is not responding too . My most of the money is wasted in just talking to the company no. which is 121 & the other money is wasted in internet plan as mentioned above. It was assured by them...

Dear Sir,

Today (19-March-2010) morning, I have called to AIRTEL customer care 121 for GPRS activiation/deactivation. When I have selected the technical analyst option, they are starting charging 50 paise. When I called first time, it was waiting for technical analyst but no one has lift the call but still they are charging 50 paise. How can they charge to customer, if he is not speaking to technical analyst... ?
br...

Airtel is charging different rate for providing the broadband internet to various towns in the NCR region.

Below are the plans name : Al the below plans are unlimited data the broadband speeds are mentioned
DSL Surf 699 (Standalone DSL)(Delhi only) - 384kbps
Home 649(Airtel/DL/FL/010) (Delhi and Faridabad only)- 512kbps
Student 799(Standalone DSL)(Greater Noida and GHZ only) - 256kbps
Value Combo...

Getting promotional sms even when activated the DND services
Hi,

My Mob no. is [protected](U.P) Airtel Prepaid Connection ../

I activated DND on 19/11/2009 Complain No 295000 .

Since I have taken this no.I am getting the promotional sms which i don't like & giving regular complaints for the same, the co. is also taking the complaint after a some time calls me & tells that...

Dear Sir,

My AIRTEL number is [protected].Two days back i got an SMS on my phone that your outgoing calls are barred due to non payment of your previous number [protected] of 1310rs.

Sir, i was using this number 1.5 yrs back and i surrendered the number ([protected]) after paying all the due amount.Now,all of a AIRTEL is asking me to pay 1310rs more on that number.

When i called the customer care...

I have been a regular customer of AIRTEL Pre-paid service. I am working as a senior officer in a public sector undertaking of Govt. of India. On my transfer to Dehradun from Delhi I purchased for two Pre paid connections of AIRTEL in the month of January'10 one in my name i.e. in the name of Arvind Saxena (no. [protected]) and the other in the name of my wife Mrs. Ratika Saxena (no. [protected]) and submitted the required papers at the...

Dear Sir/mam,

Please i want to close my 6 airtel connection 3prepaid and 3 postpaid because we r not satisfied with your services.Always your customer care services are barred how can i contact with you in case of emergency.you have already deduct lots of chages .And i m anable to contact you and i m also unsatisfied with your Internet services.please block my all airtel connection........In Future i m not Using Airtel anymore....

I have taken this broadband connection ,i recieved my 1st bill with due date 15th of feb.of Rs.227.I had deposit Rs.300 on 16th of feb.,in Abacus communications south x-2. Since that day they have cut the connection for five times.And the amount has been not credited still.Also the landline phone is permanently cut and the company is denying for the payment made even after giving them the reciept number which is 472199. they are mentally...

hi . i have a data card from airtel .no. [protected] even after my repetitive complains of poor connectivity and very very low server . no action has been taken regarding the same since 2 weeks. I have been speaking to costumer care executives TWICE DAILY SINCE 2 WEEKS.
THEY FAIL to tell me the reasons for poor connectivity. and gave me a waiting time till 25th march with a typical answer that their gprs department is working...

I had applied for an airtel broadband connection at my residence in New Delhi. The distributor took a cheque from me on 27th February 2010 and handed me duplicates of application forms with form no. 2091689.He assured me of a connection being installed by 2nd of march. The lineman came to me on 28th February(sunday) and refused saying that connection is not possible at our place as there is some technical problem with the only nearest tag...

Dear Sir,
This refers to my data card connectivity problem since In have purchased at Rs.2,300.00 this months. The Speed is too slow to surve the internet.
Pls try to solve at the earliest or refund the money.

Thanks
Barun...

My cell phone number is [protected] from kolkata, I am very upset right now with airtel and their customer service. I have to send an sms to my gal frn who is in manglore, on top of that i don't have any balance thats the reason why i recharged for the sms pack so that while i am on zero balance i can text her and tell me how i am and what i am doing. I had my complain registered on 16/3/2010 and today is 18th march till now its not being...

Sir,

I converted my pre-paid sim to post-paid approx 2 years back and Airtel executives took Rs. 500 as deposit from me. I used their services till Dec 2009 and after that my sim got damaged and I took another connection. I tried calling customer care and reaching their executive is a battle to win. Now these Airtel guys are calling me and asking me to pay amount of 1700 for clearing my dues otherwise they will take legal...

i had got my msg recharge,RC 80, done on 22 feb 2010.since then i hav made several complaints with no response from ur side.today on the 18th of march i tried to contact ur customer service again.on this occasion not because of d msgin recharge,but regardin d 300 rs worth of talktime i lost because o[censored]r FAILURE TO PROVIDE GOOD CUSTOMER SERVICE AND SOLVE THE DAMN PROBLEM.i spent 3 hrs on phone ,half an hour talkin to ur customer service executives...

Dear Sir,
I am Hitesh Jain from Udaipur. On 18 mar 2010 at around 12:30 am I call airtel customer care from my mobile no [protected] for deactivate cricket score servive and customer care exevutive use abusive wods in his speech and does't deactivate our request so please kind take some action against him.The way of talking so down market and destroying company image.
So please kindly take some...

Sir

I had submitted Recharge coupen to distributor (Sri Krishna Agencies ) three year back and second time nine month back for exchange due to modification done by the company and card is not valid, but till today we have not received recharge coupen or any payment in exchange. so i request you to kindly look on this matter. this case can be treated as fraud case against company.

Regards

Jitesh...

Hi All,

I also got the missed call today (18 march-2010) in the morning & 1st missed call yesterday in the evening. I dialed this number & the person my call & said that i won the lottry prize from Airtel of rupees 25 lacs.he gave me the number of his head office which is ( [protected] ram singh) & told me to speak that person to collect my prize.
One more important i noticed is two call last...

Respected Sir,

I , Mohan kumar A K , have been working in Cochin for the last 4years.

I have been using one Airtel mobile postpaid connection ([protected]) for last three years. due to financial problem last two bills amount can not paid. but i made a payment of 1000/- on 28th February which is collected by an executive named Mr.Anil ([protected])who guaranteed me that he will manage to cancel the barring of outgoing...

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Last Date:17/03/2010"

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