Airtel Complaints & Reviews

Bhati Airtel Limited — Airtel prepaid - recharge not as they said

Almost 6 times, including today, when ever i recharged Rs. 440=00, i got only 75% of the amount talk time, while Airtel customer care executive asks us to recharge for Rs. 440=00 for full talk time.

Monthly i am recharging for an amount of Rs.5000=00 appx. Every time i / our office boy go to recharge store, knowing the recharge value for full talk time is very big task and finally we get cheated.

My Mobile number is [protected]
Todays transaction ID is:[protected]

Please help us by getting my money back and stop these guys from troubling the public like this.

veary well english skiils

Airtel — Non Receipt of Recharge Amount

Sir
I had recharge my mobile no. [protected] for Rs. 50 Through credit Card on dt. 28/02/2011but I have not received recharge amount till date. when I talk to my credit card service provider then he said that your payment has been debited in my account of Rs. 50/- any ref. no. is 696083. and when I talk to airtel for this recharge amount then I had not received any positive response till date.
Scondly I had activated DND with above number and I received a message from customer care that your DND has been activited from 1st March, but still I am receiving all messages and phone calls.
So, Please look into the both matter as early as possible.

Airtel — Non Receipt of credit of the recharge coupon

I had recharge my Airtel prepaid Connection with Rs.299 on 24th April’11 having Transaction I.D. as[protected]. The problem is that the amount is not updated into my regular a/c. I had talked to customer care and they said that try it with *123*5# number. I called and it says that your dedicated a/c balance is Rs.299 and expiry date is 1 month. I haven't opt for any dedicated a/c and never asked for any other a/c. Pls. look into the same & transfer the dedicated account balance to main account. Thanks

Individual Home User — Broadband Not Installed on Telephone

1. Refer my Customer Acct No. [protected] and telephone no.[protected].
2. I had registered vide Registration No. PLM13002941 dated 14 Oct 08 at Delhi Cantt for Tariff plan Tri B 250 and demand 50758981 vide application dated 15 Oct 08.
3. Complaint: Broadband internet has not been installed on above telephone for over more than a month now. MTNL officials need to urgently intervene to resolve and address the issue.

Airtel Broadband — till now installation has not been done.

Hello Team,

According to your respective team managers and representatives the installtion of new broadband connection should be done last sunday, and till now no body came to my place and till now it has not been installed.

Could you please check it and revert me asap.

My contact number for further reference is [protected].

Thanks!
Kumaresh das

Airtel Broadband — Installation Not done and no reponse

Dear Sir/Madam,

This mail is to bring to your notice about the poor service provided by Airtel. I had applied the connection on 14/12/2009 and I was promised that the installation and connection process would complete within 2 Days. I had clearly informed that the connection is required for my official work and was also asked to provide the ID proof for the same. Since the application was submitted there was no response from anyone from Airtel. I was given the contact number for incase of any issue but nobody answered the call. Finally on 18/12/2009 I had called in the customer care make a complaint and I was informed that the connection cannot be provided for some reasons. Now I had asked to refund the installation charges of Rs 500/- and the dealer still never answered the call and there was no response from what so ever. Why was I not informed if the connection cannot be provided and why did it take almost a week just to know this and that too after make numerous calls to Dealers and Customer Care..? I have mentioned the details of the complaint and yet to receive a response/call for the same. I would like to know immediately about what is going on with it and need the refund as soon as possible.

Reference # 27659477
Complaint Date : 18/12/2009

Regards,
Kailash

I HAVE PAID RS. 1000/- ON 16/02/2010 (CHECK NO. 605698 S.B.I INDORE TO MR. SOMESH CONT NO. [protected]) AND TILL NOW MY BROADBAND CONNECTION IS NOT INSTALLED. I HAVE TALKED TO AIRTEL CUSTOMER CARE BUT THEY ARE TELLING THAT WITHOUT FORM NO. THEY ARE NOT ABLE TO SOLVE THE PROBEM.

PLEASE HELP ME

VIJAY BUNDELA
58-B DWARKA PURI INDORE
[protected]

Airtel Broadband — speed not coming

i have been using airtel broadband from the past few years using 512kbps speed unlimited but i never get the speed i hardly get it ..i dunt even get 256 //512 is too far and i used to opt for airtel speed on demand in the night hours after 10 for 2mbps but nevr got it complained for it on customer care they hardly say its 2 mps its normal .. and cut down the phone please take care of it ... i am not getting my speed 512 what i have 2 get ...the are scoundrels..... please look into the matter and now what i pay for 599 mothly that same plan is 2mbps they have not upgraded it .. and even the bill comes on date .. late fee is added before only on the bill before due date .. how come are airtel people adding late fee before hand only and sending ??? with the bill??? please look into the matter i will be highly obliged. my airtel landline number is [protected]. my personal number is [protected]. Prashant Ahuja. please contact for more info if needed.

I have submitted document to Mr.Nagendra (Mob # [protected]) on 24th Jan 2013 Thursday, he assured me that installation will be done before 25th Jan 2013.
Till today Airtel didn’t installed the broadband and they are not replying when it can be installed.

On 25th Jan, I called Mr.Nagendra for the status, he told me that Broadband Vendor team will work on 26th Jan & Sunday and they will finish the work before Monday.

I opened the the office on 26th & 27th but no one visited from your side also I called for more than 20 times to Mr.Nagendra but he didn’t receive my call.

On Monday, I tried to contact Mr.Nagendra for more than 9-10 phone calls but didn’t receive my call.

On Tuesday, when tried calling for more than 20 times continuously, he receive the call and assure me that installation will reach my place with 30min. I told him if installation not by today EOD, I’ll complaint against you and your team with your CEO (Mr.Sanjeev Kapoor). He told me “Agar Sanjeev Kapoor se kaam karwana hai to ab un se hi karwa lo”

The worst part is that they are not responding on why there is a delay?

The sales person Mr.Nagendra used to contact me daily until I submitted the document to him but after that , the response is worst (never gave a call back)

Below are the details, which might help in tracing the application.

Name: Bharat Business Channel Ltd
Date of filing application: 24th Jan 2013
Tariff Plan opted for: 80 GB unlimited (2MBPS)
My mobile number is [protected]



Regards
Rajesh Yadav
Bharat Business Channel Ltd, Agra
Mob # +[protected]

Hello,

I had registered for a new broadband connection from airtel in the Electronic City area last month. One of your representatives came to my house on the 17th of April and collected Rs. 500 from me as enrollment fees (attached copy). They then informed me that they could not provide me with a connection and that my money will refunded before the end of April 2013. Then, last Tuesday (30th of April), I got a call from someone called Sekar (ph. [protected]) saying that the connection was available and that he had come to do the installation. I was travelling to Chennai then and I asked him to finish the installation and collect the money (for the wifi router) from me the next day. But he said that he can do the installation only if I paid him and that he'll come back on Thursday. I called him on Thursday morning and he confirmed that he'll come to my house at about 7 pm that day. But I waited for him till 9 pm and he never came and didnt answer my phone calls either. The same thing happened today as well and when asked when he will give me the connection, he said that he will not come for at least two more days.

This is extremely unprofessional and irresponsible behaviour from Airtel. I have lodged numerous complaints since the 17th of April and so far nothing has happened. The people at the customer care services dont have a clue as to what is happening and they actually disconnected my call after asking me to wait.

I understand that your company's services are in a lot of demand and that you dont really care about an individual problem like I have. If you cannot give me the connection, can you at least give me money back? What you have done to me over the past 3 weeks or so is nothing short of cheating.

My airtel account number is [protected].

I had sent a mail to the Nodal team a week ago and I still havent got the equipment and the installation has not been done yet. I had called the customer care and they informed me that the installation manager Manohar (Ph. [protected]) would call me and figure out when I will be comfortable to get the installation done. He never called me and after trying his number for almost 5 hours (why do your employees never answer calls??) I got through to him at 5.30 pm. I asked him if he could do the installation at 6.30 pm as I wouldnt reach home before that. He then asked one of his subordinates, Kiran (Ph. [protected]), to do the installation and he told me that he'll come to my house at 7.15 pm. I then waited for him to come to my house, but he never did. I repeatedly called his mobile, but he had switched it off and Manohar didnt answer my calls either. Kiran finally came to my house at 10 pm and then told me, arrogantly, that he didnt have the necessary equipment to do the installation.

Obviously, I still dont have a working broadband connection. This is appalling, considering the fact that I had paid for the connection almost a month ago. Is anything being done to inform your engineers on how to behave with the customers?

I am still having problems with Kiran. He came to my house at 9.30 pm yesterday and did the installation and showed us the broadband speed on his laptop using an ethernet cable. We then asked him to show us the broadband speed using the wifi network. But he told us that his laptop battery had suddenly drained and that he didnt have a battery charger with him. We told him that we can pay him only after verifying the speed on the wifi network after which he talked to us in a threatening manner and uninstalled everything and took the equipment with him.

This has been an extremely unpleasant experience for me and I have had enough of your company's services. Please cancel my enrollment and refund the money (Rs. 500) I had paid, as soon as possible.

-Naren.

Dear sir
i have been using my prepaid AIR TEL mobile for the last seven years.i have been making several calls from my mobile for the official purpose in which the organisation where iam working. since now i will be redimbursed the bills pertaining to office phone numbers from 1st january 2005, please forward me a copy of incoming and out going calls of my cell no bearing [protected]
you maydebt or advise the relevent charges for the service you rendereexpecting the response at an earliest
amarendar reddy

Dear sir
i have been using my prepaid AIR TEL mobile for the last seven years.i have been making several calls from my mobile for the official purpose in which the organisation where iam working. since now i will be redimbursed the bills pertaining to office phone numbers from 1st january 2010, please forward me a copy of incoming and out going calls of my cell no bearing [protected]
you maydebt or advise the relevent charges for the service you rendereexpecting the response at an earliest
amarendar reddy

Mr Vinay Chugh

I am informed by Airtel Customer Service Team that the airtel blackberry prepaid services are withdrawn. Why are you not informing the true position to the customers. Is it not wrong on your part to give wrong information to your customers. Or else, please make it a point that all customer service executives give a common answer to all customers. Ravichandra

dear sir.
i hv to say dat m using blackbery 9700.wid airtel conectin.nd i activated bb5 plan...wid 100rs wekly charges.n it dedcut frm ma a/c..n still my service is nt activated...n der is no positve response frm custermcare.so kindly luk fwd to it my cell no.[protected]

On my Prepaid Airtel connection [protected] the Blackberry plan 299 is deactivated instead of the said amount being deducted from my balance on 5th September 10.Since last 7 days I had complained to Airtel on 121 as well Blackberry customer support no .[protected] (5 times) only with assurance of activating within 24 hours .(Last Complaint referecnce no.[protected] of Blackberry).Will the concerned authorities respond on this issue.

I got Airtel Prepaid connection [protected], on my Blackberry 8520 Curve, and i requested to add internet services to my Blackberry. Its almost 9 days since, i am following up with all Blackberry Customer care. They all are giving awefull replies and are trying from last 8 days to activate intrenet setting to my phone.
Its really waste of time and patience and spending money to call to these BB customer care, they are taking charge for the calling still they are not bothered or care to help someone... who is calling infact begging to activate the service...

My complaint id is - [protected]... its logged 4 days back.

We are paying the charges for calls. They all are misleading... and making false assurance..
I am really fed-up up this service, , , , :(

Today itself they managed to say your complaint is being forwarded to Higher Authorities and will be sort out soon

... is Mr. Sunil Mittal himself going to come and solve this ?

Can anyone explain this... ?

is ter anyother way to get airtel gprs for blackberry 9300?????????

Hello Mr Vinay,

I am also having same problem. I bought a recharge voucher worth rupees 30, bearing serial number [protected] in Jaipur and when I recharged my cell I received no balance in my account. This lack of professionalism is not expected from Company like Airtel. 30 rupees doesn't matter but this leads me to think that I have made a mistake by buying Airtel sim.

Kindly with genuine attitude look in to such complaints if people come back to you.

Regards,
Advocate Bharti

Airtel — non working of DND

Dear Sir/Madam,
I had registered for DND around 17-18 months back, that DND worked for about 10-11 months, but from january 2009 promotionalcalls and smss again started on my number, when I complained to the airtel showroom they replied that you are not registered for DND.Then again I applied on[protected] for DND, means stop date for me is[protected], but till today I am receiving promotional calls and unwanted smss, and in last about 20 days I had complained 4-5 times to the people of airtel showroom here in meerut, but they are doing nothing.
Can you please help me or guide me in any way so that I can get activated DND, or please tell where I can complaint againest AIRTEL?

AIRTEL IS VERY CHEAT BECOZ CALLING ADVERTISING CALLS AND SUBSCRIBING THEIR OWN WAY WHEN WE RECEIVE CALL... BLOODY AIRTEL AIRTEL

AirTel — DND not worked

Sir,
My Airtel mobile.no.[protected] , I was activated Airtel Do Not Disturb Service almost one year ago, but tillnow promotional calls are coming to my number. From Murtaza Kamal Juria,

AirTel — Dnd Not Working

Hi airtel my name is izhar on my number the dnd is not working my number [protected] its a prepaid number and its details are name Anwar Ahmad Add 6958 gali karhane wali beri wala bagh ajad market delhi 6

sir,
i have aplied new broadband conection home-599=128kbps payments are received by mr. sandeep phone no. [protected] on dated 15/11/2008, as per his comitment conection should be instaled on monday 17/11/2008, but no responce given by him, my business sufring due to worng comitment .so if you are unable to instale the conection pl. refunt my payment immidatly so that i can availed services of other oprater.l

Airtel Broadband — Deley in Broadband connection

Dear Sir,
I have applied for the new broadband connection, for this I have submitted the 500 rs. as the registration fee on 12/11/2008 through your company Executive Sunil Kumar Soni. He told me to provide the new broadband connection with in 3 days of the application, but till date i don't get the connection from your company. When I try to contact him then he don't answer of my call. I called the following no. from last 4 days, but I don't receive the sufficient reply. The no., i have called on.- [protected], [protected], [protected] &[protected].
Plz Solve My Problem.

THANKS


Name- Laxmi Narayan Verma

Subscriber Enrollment Form No.- 70581

Receipt No.- 476407.

Address- C - 1, Ram Marg, Subhash Nagar, Shastri Nagar, Jaipur.

Contact No.- [protected]

AirTel — Shifting of connection

I had applied for shifting of Connection[protected] almost two weeks ago.

The building has internal wiring for Airtel and I have given the mobile number of the electrician to the Service Engineer. Inspite of that, there is a lot of delay.

Please help in resolving the issue ASAP.

Regards,
Anand
+[protected]

Airtel Broadband — Broadband connection delay

Sir/Madam,

I had paid Rs.1000/- (Receipt No.928622) on 19.11.2009 for broadband connection and still there is no response from the Airtel executieve (Location: Madipakkam)

Airtel — Delayed Shifting

Hi,

I am really fed up with Airtel Customer service, I have called them up at least 20 times and written them equal number of times but all they have to make are false promises time and again.I requested transfer of my broadband & Landline connection (Phone number [protected]- Complaint number 356548) on 26th of June. I have been following up regularly on this to get it transferred and have made many calls to your customer care for same but have not got any satisfactory response so far.

It has been 35 days now since I logged my first request but have not received any response so far, each time I am given a new request number and a new date for completion of my request. So far I logged following request other than my original request

[protected]th June
358992 - 5th July
[protected]th July
[protected]th July
[protected]th July

Request your action on this immediately

Thanks

Very bad attitude.

i agree with Phanindra Garu

Hi
On 22nd April, i got call from airtel office number [protected] and the person told me that the number has been disconnected finally. Today, on 24th aprl, i got a call from airtel number [protected] saying that payment is pending and the connection is still active. I mean this is the extent and very frustrating. Moreoevr, the person named Vickey from the number talked very rudely, saying that why did i make payments in january and april. I would like to ask that did i committ mistake by making the two payments? This is disgusting. Please show concern to the problem...it is not only disturbing me but also spoiling the company's image. I have another airtel broadband connection that i am using for last 2-3 years.

AirTel — unknown no detail

i have received call from unknown no.whenever i recall again he not speak properly.so i need that no address detail & in coming & out going call history from January-09 to mar-09

hi .. kindly provide me the details of the number [protected] as i am getting several missed calls from this number and also being harrased by the person calling from the same number. kindly help me out to get rid of this problem. i will be highly obliged for this. kindly tell me the NAME ; Address of this no. and mail me at ladybheem.[protected]@ymail.com

Thanks.

I want Know The Whole Details of the following unknown number
[protected] please reply soon.
Name of the Mobile Owner,
Address,
Location.


thanks & regards..
ganesh
[protected]

Airtel — SLOW GPRS

Very Slow Speed in AIRTEL GPRS (less than 1 KBps). But Airtel customer care peoples are telling that "Minimum 5 KBps can get ".

AIRTEL is not providing good service in GPRS .

And Most of the sites are not opening in Airtel GPRS. Eg. www.onlinesbi.com, SBI mobile internet application are not working.

AirTel — slow speed of gprs

Dear Sir,
I am one of the customers of airtel, my no. is [protected]. Gprs speed of airtel is very slow. Customer executive said downloading speed is near about 3-4 kb/s but actually it is not more than 1kb/s, sometimes it is below than 100 bytes. Please solve my problem and give me information about number portability.

One of the customers,
Yogesh baliram hinge

Airtel Mobile Service — Very dissatisfied with Airtel mobile service

Dear Sir/Ma'am, My Number - +91 [protected]

This is to inform you that I¿m using a personal Airtel Mobile Postpaid
Connection for more than 4-5 years n was quite happy with your service. N as a
educated customer I've always made my payments within due date with keeping a
satisfactory record for you. But unfortunately n all of a sudden my connection
was terminated from yesterday afternoon without any reason, my mobile started
showing ¿"sim card registration failed" n stopped working. I¿ve trying
restarting my mobile a few times but unable to get it done somehow. Even if I
called up my mobile from a different phone it seems my number doesn't exist.

I don¿t know what is going on at your side. As a customer I need an answer.

My Number Number :-
Airtel No. - +91 [protected]
reference no. is[protected]

Airtel Prepaid — improper customer care srevice

respected sir,
iam a user of airtel prepaid connection .airtel was the best service provider . but nowadays we are not at able to contact the customer care executive on phone. so its difficult for us to get our queries get cleared. and even their signal is not proper i many areas.
i think due to this airtel is loosing its popularity among public. more over for ther service providers provide more cheap and useful boosters for sms. according to my view it is sms which is more used among youngsters if they try to improve in these areas airtel will become the best service provider.

improper customer care srevice
respected sir,
iam a user of airtel prepaid connection .airtel was the best service provider . but nowadays we are not at able to contact the customer care executive on phone. so its difficult for us to get our queries get cleared. and even their signal is not proper i many areas.
i think due to this airtel is loosing its popularity among public. more over for ther service providers provide more cheap and useful boosters for sms. according to my view it is sms which is more used among youngsters if they try to improve in these areas airtel will become the best service provider.

Ya i lost my mobile but they are not helping me in any way to find the same which they can do easily. atleast tell the no. of person who is using my mobile currently with the imei number.

airtel/ prepaid customer — improper service

hi this abhishek gupta from kolkata,i m a prepaid customer of airtel past 7 years many a times it so happen that they deduct the money from my phone balance.but previously they atleast take down the complaint for any problem and give us a feed back but today they are denying to take down any complaint.

Please reply with your mobile number.

please stop filmybuzz sms...

I am getting continous message from 555630 in my airtel mobile. please stop this its no use to me rather than disturbing.

I am getting continuous message from 555630 in my airtel mobile [protected]. please stop this.when ever this message comes my bal is reduced by rs 10.this hapened twice.i stopped recharging above rs 10.i can't change this number for a few months.

Hey guys... Even i had the same problem.. Just try this.. It worked..
Just dial *321*44# and choose unsubscribe option.

I am getting continous message from 555630 in my airtel mobile [protected].please stop this.It's no use to me.It's disturbing me.if you again send me any message, i will discontinue my airtel service.

I am getting continuous message from 555630 in my airtel mobile [protected]. please stop this..
Nanaiah. MK-Coorg-Karnataka

Please remove this useless service...
My Number is [protected]

Hi Airtel... Your 555630 service works wonderful by disturbing our peace and putting the innocent youth in your [censored]ty slime. I have a business idea; which can earn your more profit. May be you can start a new mobile website say www.AirPorn.mobi & even start Air (CALL) Girl service... Your business will Boom !!!

Getting continous message from 555630 in my airtel mobile, which is so irritating . I am requesting you pls stop this. Please take note and act accordingly

Sonali

i am also recving such messages. checking my subscribed using *121# shows no subscribed services. but still i rcv messages from 555630. airtel sucks big time. extract money without consumer knowledge
these unscrupulous business tactics will destroy the name of this company.. some one in top management take a look at these worst practices.

Please remove this useless service from my airtel mobile.
My Number is [protected]