Airtel Complaints & Reviews

DEACTIVATE ALL WAP SERVICES MOB.NO.[protected]

Hi,

My airtel landline number is[protected] is dead. Could you repair it asap.

Thanks,
Rashmi

Hi,
The Ebill facility for airtel is really worst. We are not able to retrieve the bill from the site. Also Airtel does not send the monthly e-bill to mail ids. In this era bills are required on the email, so request to take action on this. This has been informed to the Airtel consumer care many times yet no step has been taken.
Let me know regarding this how to proceed further.

Thanks in advance.

Srinivasan D

DEAR SIR

I HAD COMPLIANT ABOUT TO DISCONNECT THE SERVICE OF AIRTEL NO[protected] ON 14TH MARCH IN WRITTING TO 121 AS WELL AS CONSUMER COMPLAINS FORUM, BUT TILL TODAY THERE IS NO ACTION TAKEDN PLACED BY AIR TEL OR CONSUMER FORUM.

I HAD MENTIONED THAT FROM13 MARCH ONQARDS I AM NOT GOING TO PAY ANY BILL FOR THE SAME AS I HAD PAID 2410 RUPEES AS PER AIRTEL COSTOMERCARE SERVICE PERSON ADVIED TO DISCONNECT THE SERVICE.

TODAY I CALLED 4 TIMES TO 121 ATLAST I CONNECTED WITH MS POOJA AND I ASKED ABOUT THE SAME SHE SAID THAT THERE IS NO REQUEST SHE CAN FIND FOR THIS NUMBER, I REALLY
CANT UNDERSTAND THAT HOW AIRTEL WORK?????? THOUGH I HAD GIVEN REFRENCE NO[protected]


PLEASE DO TAKE SOME ACTION AGAINST AIRTEL AND TRY TO GIVE US JUSTICE. AS THESE COMPANY PEOPLE SEND SOME PEOPLE TO COLLECT THE MONEY FOR THE SAME FORCEFULLY BY KEEPING THIS SERVICE CONTINUE AND CHARGING LIKE ANYTHING WE REALLY DONT WANT SUCH HEADECHE. PLEASE ADVICE ABOUT THE SAME

PLEASE DO LET ME KNOW HOW WE COME TO KNOW ABOUT THE STATUS????

JANKI SHAH
[protected]

Hi Myself Swapnil Prakash Pednekar,

I did complaint that my incoming calls and sms are not working dated on 24 March 2009. I got universal reply that your problem will be solved within 24hrs. But 96hrs passed but still there is no positive response from Airtel customer care. Within this period i did so many calls to customer care but they said the same thing. I did mail also. I got reply that my sms problem will be solved on 27March2009 and my incoming call problem will be solved on 1st April 2009. I dont understand what the hell they are doing there. It is absolutely bad service they are offering to customer. If they are taking such a long time to solve customers problem then i must say that this is absolutely useless service they are offering. I am very disappointed with the customer care response.

Hello,
I am tired of airtel. I took one number from airtel in January'09. my first bill got generated on 6th feb and due date was 24th. I paid my bill on 17th feb and then after every 10 days they bar my service and then calls from customer service centre people also dont attend my calls and people from their call center call me and talk to me rudely.
I being a working women have no help to follow up, still i went to their centres and tried connecting their nodal officer and all. they do not reply to me.
emails say call us on 121, when i call on 121 they dont pick the call. they have been harrasing me for past two months.
Please help me.

when i regester in don't disturb then provider say u regester within 45 days i m not wait 45 days

Hai sir,

I'm vasanthi using the mobile number [protected], previously I used the number [protected] those two belongs to Airtel prepaid connection. In this one number is owned by name and other is owned by my brother's name. I forget which number I owns.
Can I know which number I owns.

Those two numbers belongs to same address. C/O P.Ramudu. He is my father.

Can u suggest me how to know who is the owner of the mobile number as early as possible.

Please inform me the details to my mail urgently.

Waiting for your reply .

Thanking you sir.

dear sir few day i have miss call in this but no response in the number so plse i wan the address of the number the number is [protected]

i am ashok kumar and my mobile number is[protected] and this number is in Power Talk Plan 199 Plan

Now i request you to kindly change the plan into Local Flexi plan 199 and further i would bring to your notice that i applied this number in CUG Group to the following Numbers and the numbers are
[protected];[protected] ;[protected] ;[protected]
Recently i here from your side that my number is not in CUG. so i request you to change the plan and include in the above referred CUG group

with regards
M.ASHOK KUMAR

please allow us to switch the network cause airtel changing plans according to there profits. we are fedup with those business tricks please give coustmer option to switch from airtel network my number is [protected] i am using gupshup plan in that they offer me 10paise outgoing call to airtel mobile numbers now they are increasng call rates to 20paise to call on airtel number. please give consumer to freely switch network we are not satisfy with those business tricks

Hi,

I was using an Airtel Internet Connection (at first, its speed was worst). But after sometime i moved to Delhi as i got a job there, so wanted to disconnect this Airtel Connection. I called customer care many times, visited their Customer Care Center many times but they always say drop a mail to airtel punjab.
I dropped so many mails after that, escalated to nodal punjab and then to appellate punjab... but till date connection is not terminated.
I called nodal punjab and they said it has been terminated in their accounts, but service is still not disconnected and i am still receiving bills for the same.

This is the worst service i have ever used in my life.

Regards,
Gaurav Chopra

dear sir,
im a regular customer of Airtel ive never faced such problem from 2005 but nowadays ur deducting amount of 10/- from our balance always, even after complaining to the customer care excutive o[censored]rs, pl kindly stop this inconvinence as we are facing problem .will u pay back our deducted amount ? certanily not so why is this problem! pl kindly do something or else we have to do something.

thanks/regards,

vinodh.v
mumbai.

Dear Sir,

I am Vishnu Malpani from Malegaon (Nasik) with mobile no. [protected]. We are facing total airtel network problem in our area and i had made complaint to the airtel customer care about this from December 2008 till now. Everytime they give me reference no. but no progress in the network. They are taking this very easy so please do something. Uptill now i have got total 10 reference nos. but no result.
Also, i had made this complaint to the noider officer mumbai of airtel, but again no attention.

Please, take some action against this company.

I m those one of the victims who use pathetic service of airtel.
The problem really started when I wanted to disconnect my airtel postpaid account(Corporate plan199), so called 121 customer care number.Then I went to billing section & waited for customer care executive.I told him about my wish to disconnect the service. He(I dont remeber his name) told that your call has landed in Airtel enterprise service for corporates in Delhi .Your number is from Maharashtra & told me that he could help me & gave me Maharashtra Customer care no.[protected].I called on that number.Following same procedure as mentioned above, surprisingly call again landed in Delhi.Executive gave me same speech as earlier without helping me out.
Since last two days I am calling on both the numbers but the call is landing in delhi.
I really want to disconnect my connection as soon as possible but I am not getting any solution for that.
Pls help me out ... Airtel should be dragged into the court for misleading & torturing the customers, wasting customer's time & money.

I am using Airtel prepaid sim card since last 1 year.From last 2 months i was in Qatar and whatever SMS i sent from qatar was delivered on my No [protected], but from here my wife can't reply to me.she call customer care so many times, Cheked message center no. which is also correct.Even Airtel customer Executive also unabel to solved this problem.They even don't know where is problem and they simply say it takes 15 days time.is it way to solve simple problem in fastest technology world?.

hi...
this is karthik.R. Am working in WIPRO, bangalore. Me and my friends have taken AIRTEL C.U.G connection.Our plan is H-17. We have unlimited c.u.g calls, but when i went and checked in the customer care office, i came to know that we dint have that benefit and our calls has been charged. Then i raised a complaint and now my connection got cleared. But still my friends number have not been included in c.u.g. I have attached a list of their numbers with this mail. Make a note of it and do the needful. After adding them in c.u.g revise all our bills and give us the discounts too, which can be later detucted from our bill.

my number is [protected]

numbers name
[protected] aaja
[protected] badrinath
[protected] bhaskar
[protected] harish
[protected] mathi
[protected] rajesh
[protected] srinivas
[protected] venkatesh
[protected] deepak
[protected] dhanasekar
[protected] kapil
[protected] karthik
[protected] murali
[protected] natraj
[protected] nidhi singh
[protected] nishanthi
[protected] pranay
[protected] prem
[protected] divya ramesh
[protected] senthil
[protected] sidhika
[protected] vasanth
[protected] vazifa
[protected] vel murugan
[protected] vignesh
[protected] geetha meenakshi

thanking you
yours faithfully
karthik.R

I AM HAVING AIRTEL MOBILE CONNECTION NO.[protected], A/C NO. SINCE OCTOBER 2005 I BOUGHT THIS CONNECTION FOR Rs.600(Rs.500 REFUNDABLE SECURITY + Rs.100 SIM & ACTIVATION CHARGES), ALSO I BOUGHT THIS CONNECTION IN INDIVIDUAL CATEGORY.FROM FIRST DAY I DONT RECEIVE BILLING STATEMENTS VIA MAIL, SO I CONFIRM BILL AMOUNT FROM CUSTOMERCARE AND PAID REGULARLY.BUT I RECEIVED BILLING STATEMENT IN THE MONTH OF OCTOBER 2007, IN THIS STATEMENT MY NAME IS MENTIONED JAGVINDER SINGH HORA c/o H S R ENTERPRISES.I CALLED CUSTOMER CARE AND TOLD THE ISSUE, THEY TOLD ME TAT MY INDIVIDUAL CONNECTION IS MIGRATED TO CORPORATE CONNECTION, I WAS SURPRISED, AND TOLD THEM THAT I NEVER REQUESTED SUCH PROFILE CHANGE, HOW CAN THEY DO THIS WITHOUT INTIMATING ME, ON THIS THEY LAUNCHED MY COMPLAINT AND TOLD THAT THIS WILL SORTED OUT WITHIN 72HOURS.AGAIN I DO NOT RECEIVE ANY INFORMATION, I AGAIN CALLED CUSTOMER CARE AFTER 7 DAYS, THEY TOLD ME THAT THIS IS JUST A PRINTING MISTAKE, AND THIS WILL BE RECTIFIED.SO I WAS RELAXED.IN THE MONTH OF MARCH 2009, I WENT AIRTEL OFFICE AT PUSA ROAD TO CONVERT MY POSTPAID CONNECTION TO PREPAID AND I COMPLETED ALL FORMALITIES, THEY TOLD ME THAT THERE IS A DUE AMOUNT OF Rs.1496, I TOLD THEM ALL DUES ARE CLEARED AND NO AMOUNT IS OUTSTANDING, AND ALSO TO ADJUST SECURITY DEPOSIT IN THIS PREPAID CONNECTION, NOW THEY TOLD ME MY ACCOUNT DO NOT HAVE ANY SECURITY DEPOSIT, I WAS AMAZED AND ASKED THEM HOWS THIS POSSIBLE, THEY TOLD ME AS MINE IS CORPORATE CONNECTION AND CORPORATE CONNECTION DO NOT HAVE ANY SECURITY DEPOSIT, I TOLD ME THAT MINE IS INDIVIDUAL CONNECTION AND ON WHAT BASIS THEY CHANGED MY PROFILE AND THAT TO BE WITHOUT MY CONSENT, THEY TOLD ME THAT MY CONNECTION TO CORPORATE WAS CONVERTED ON 23/07/2007, I TOLD THAT I AM HAVING THIS CONNECTION SINCE OCTOBER 2005.NOW THEY ARE DEMANDING Rs.1496 TO CLEAR ALL DUES AND THER IS NO SECURITY AMOUNT IN MY ACCOUNT, SO SECURITY WILL BE ADJUSTED.AFTER THIS THEY WILL CONVERT THIS CONNECTION TO PREPAID.THIS IS MY OLDEST NO. AND MY BUSINESS ASSOCIATES CONTACT ME AT THIS NO. SO THIS IS VERY IMPORTANT FOR ME, NOW STATUS IS THAT THEY HAD BARRED MY INCOMING AND OUTGOING, AND DEMANDING UNNECESSARY CHARGES AND I DO NOT KNOW THAT CHARGES LEVIED ON MY ACCOUNT IS INCURRED BY ME OR BY THAT CORPORATE ACCOUNT IN WHICH THEY HAD MIGRATED ME AND THAT TO BE WITHOUT MY KNOWLEDGE, SO KINDLY LET ME KNOW AT THE EARLIEST WHAT TO DO, WHOM TO COMPLAINT AS I AM UNABLE TO COMMNICATE WITH MY BUSINESS ASSOCIATES, THANKING YOU.

I have purchased one AIRTEL Pre paid SIMconnection No [protected] since 7 days. At Aurangabad. Maharastra. India. But till date the same has not been activated. I have submitted all required documents & paid the value to the retailer at the time of purchasing the same. But till date ie on 8th day the same has not been activated. Neither the retailer nor the customer care is taking care to activate my SIM.

I therefore request you to help me in this problem & arrange to activate my SIM.

Monamie Haque
Aurangabad.
Maharastra.
Dated 24.03.2009.

We are statysing in Sector 4 Dwarak for last 4 years and inside the house Airtel Mobile network is almost zero. Because of which we got landline also installed in our house .
Many a times we have complained to AIRTEL but no action is taken to improve the network range.
This is affeccting Dwarkalites and it may for force good number to people to switch to another network like IDEA has good receptibility inside the apartments .

AIRTEl should do somethign to improve this.

Thanks
Nishi