Airtel Complaints & Reviews

USB Modem Airtel — No speed atall. Highly Disappointed

Dear CRM (Airtel),



I am highly disappointed with the Internet Speed which is given by my Airtel USB Modem. It has been around 1 month since i have purchased the instrument & I was told before taking that the instrument would given upto 200 mbps & above speed. But, it hardly gives 5 to 6 mbps. I am not ablt to open any web sites & thinking about uploading any photos is a sheer waste.



I want to return the instrument back & get back my Money, which is around Rs. 3500 & Rs.1000 as a security deposit. I have used it not even for 5 day in this 1 month period. Request you to consider my case & take back the instrument.





Regards,

Rashmi

Airtel USB Modem — very poor speed at usb modem

I have purchased a USB Modem from airtel two days ago. I am getting speed of 0 kbps to 3 kbps. Some times once in an hour reaches to 5 kbps too . It has reminded me of 12 years old net connection services. I have tried to lodge complaint at Local Kanpur office and on airtel Customer care but in vain. Customer care says it is an hardware problem so talk to local office and nobody at Local office is ready to attend the complaint.

What should I do ?

My connection no. is [protected]

Kanpur (UP)

simple i also purchased the same modem yesterday it sucks what i planed is go and scold the basters they are begging us for money in this way mate...

Hello All,
I have recently purchased and the mails below should speak for themselves.
[protected][protected]-----
Dear Airtel,
I have recently taken the Airtel USB Modem connection, Unlimited plan. The purchase was made from Touch Tone Marketing. I have immediately informed and mailed the customer service after figuring out that the connection is 256 Kb/s which connects at only 5.0 Kb/s and has been of no use to me.
I did not receive any communication from the customer service, i did inform Touch Tone associate and he visited the Airtel Customer Svc located on the 100ft rd, Indiranagar, and was asked to send the customer with the laptop.

I did go on 9th july to the same Airtel center and was informed that the Touch Tel associates shall sent a technical person to check my connection.

Let me make this very clear!!! i am not going to afford to waste my money on a pathetic product and the customer service offered to me.
I would request you to kindly put this issue on the highest priority on your agenda and have this resolved ASAP!!!

It would not be my concern if the area i stay has no good connectivity as this was one of the reason i was told might be the issue, but shows full coverage on a Airtel mobile and the interface.
Get one thing rite if the infrastructure or the back bone for the service is not in place than please dont market your products to those areas.

I look forward to an immediate response on the same, or will go to an extent to write to the corporate office demanding a refund!!!


Airtel Ac no: [protected]

Thanking you
Sudarshan Naik Borker

REPLY TO MY MAIL
[protected][protected][protected]
Dear Mr.Sudarshan,

Greetings from Airtel Telemedia Services.

With reference to your email dated 11th July'09, we are unable to see
the telephone number in your email. Please write to our customer care with
your Airtel Telephone number for further action. If complaint is registered
with customer care and you are not happy with the resolution,
please contact the Nodal officer.

We would like to appraise you that Nodal officer and Appellate authority
are escalation desks where you can call up if your issue/Complaint is not
resolved upto your satisfaction at our Call Centre. Kindly allow a maximum
time of 10 working days at Nodal officer's desk and 3 months at Appellate
for quality
resolution of your issues.

For speedy resolution of your issues/complaints always call up at our call
centre (121 from your Airtel Landline or 44444121 from Non Airtel Landline)
prior to calling Nodal or Appellate.

Please address to appellate id only if your query or complaint is not
resolved
to your satisfaction by our Nodal Officer.

Assuring you our best of services.
Yours sincerely,

Nodal Officer
Bharti Airtel Limited
[protected][protected][protected]-

Thank you Nodal officer!!!
I was'nt expecting this reply, infact i was hoping that i would receive some assistance to help me resolve this issues ASAP!!!
My contact details had been taken at you Airtel Customer Service and i have not yet been contacted.

I regret my decision for not checking the reviews online before taking this connection and also read about the customer service.

Please do know this is no Govt organization where you people just keep forwarding concerns to various departments.
I would have appreciated if you had intervened in this matter, to help resolve a customers grievance.

I would have to speak to Mr. Sanjay Bhambri directly to get his attention to this pathetic customer service and delays for reasons not know to us!!
Also i dont understand this '' we are unable to see the telephone number in your email'' ???

only if you read my mail till the end!!

Thank you for your great support and customer grievance handling skills.
[protected][protected]--------

WHAT DO I SAY???? TRUE!! WE SHOULD BOYCOTT SUCH MISLEADING PRODUCTS IN THE MARKET WHO CLAIM TO BE THE BEST BY SIGNING KARENA KAPOOR AND OTHER BOLLYWOOD STAR TO PROVE THEIR BRAND PERFORMANCE.
MY ADVICE!! TO AIRTEL: SPEND THE REVENUE ON R&D OF THE PRODUCTS SO IT CAN BE ACCEPTED BY THE END USER AND RECOMMEND THE SAME TO OTHER POTENTIAL USER.

Brother atleast you have some service be happy for that

Read my case below solution is

(Just forward a mail of your experiance with Airtel to your friends so that more people will aware of it
Then they will make a good decision just forward the mail )

Airtel USB MODEM Tourture
I've taken USB Modem on 29th Aug 09 from Bannerghatta Main Road Airtel office Bangalore by paying Rs 4000 ( four thousands)

On 10th Sep 09 connection has suspended without my notice when i contacted Airtel customer care they intimated me that Verification department ordered them to do it.

Then i requested Airtel department for Verification Customer care lady informed they will be coming my home on Saturday (12th Sep) so i was waiting for them from 10 AM to 7 PM nobody came

Sunday holiday, so called on monday directly to Venkat - (USB Model Sales guy Airtel) - Bannerghatta road where i got the hardware and SIM. he suggested me to contact nodal officer Meenakshi

On 14th sep 2009, Afternoon at 1 PM Airtel verification executive came to my home done the verification and took my signature and promised me that SIM will be activated in another 3 hours time. as promised i got my internet conenction back at 7 PM in the evenning same day.

On 15th Sep 09 again it's not connecting when checked with Airtel they are again telling verification is not done. so outgoing has been barred . then who's the person who came to my home on 14th Afternoon, ?

Complaint no :[protected][protected] TWO COMPLAINT NUMBERS

I feel Airtel is un organised company more over they are buggers better don't fall in their net
Please go for Reliance or any other wireless internet providers, you may feel slow internet connection but toruture & outgoing proof you will get



Regds
Aravind

I am totally agree, I also in the same shoe now & decided to stop using.

I don't appreciate the behavior of Mr.Sudarshan..

Dear sir,
I interested to buy airtel digital tv . So kindly details information about us and pl.send your agent contact No.


Warm Regards,


PRASANTA MAJI
PATEL NAGAR,
HOUSE NO.- 349
BATHINDA, PUNJAB

i need a call summary of my mobile no. [protected]

i need a call summary of my mobile no. [protected]

i need a call summary of my mobile no. [protected]

i need a call summary of mobile no. [protected]

Personal — Request for August call summary

Dear Sir,

I Abdul Quddus subscriber of idea since 3 years. My Mobile No: [protected]. I erased some important
Numbers that right now I required that Numbers.


Kindly send me call summary for the Month of August 2009 via e-mail : [protected]@yahoo.com

Thanking You,

Sincerely Yours,

(Abdul Quddus)

i need a call summary of mobile no [protected]

i need a call summary of mobile no [protected] ( last 10 days)

please send me a call summary of mobile no [protected] (last 5 days) please please please...

please send me a call summary of mobile no [protected]

i need a call summary of my mobile no. [protected]

Request for Call Summary Report
I need a call summary report on my mobile no. [protected] from 1 december 2009 to 30 Deceber 2009

Thanks

I want call Summary Report of my no [protected] from 11 Jan 2010 to 14 Jan 2010

Please send the call summary of Mobil No [protected] from[protected] to till date

A i want to last five day call summary and number from [protected]

I need a call summary report on my mobile no. [protected] from 14 February 2010 to 16 February 2010

I need call summary on my mobile no [protected] from JUn 2008 to Aug 2008

I need a call summary report on my mobile no. [protected] dated[protected] to[protected]

i need detail call summery of my mobile no. on my no. [protected] bw 30th july to 10 august on mobile no. or my email id.

request for call summary
Dear sir,
i had requested to send me the details of call summary for the month of September and October 2010.
my mobile number is [protected].

we highly appreciate your best service and hope so to do the needful at the earliest.

regards,
sanjay singh

Send call summary of [protected] from[protected] to[protected]

4m were can i get aircel prepaid call summary pliz help me i am dying.some1 help me pliz.

send call summary fo mobile number [protected]

send call summary for month of june and july 2011



my mobile number [protected]



regards tiwari

I need a call summary report on my mobile no. [protected] from 01 Mar 2011 to 30 Sep 2011

My email id is ashoksalem.[protected]@gmail.com

I need a call summary report on my no. [protected] from 21 June 2012 to 21 July 2012.

I need a call summary report on my mobile no. [protected] from 25/07/12 to 05/08/12

[protected]
Call report send me.

[protected]@gmail.com

I Need Call Summary of [protected] From[protected] to[protected]

I need call sheet summary by post. month may 15th to june 15th . my mobile no.[protected].

thanks

Manoj kumar

i need call sheet summary of my mobile [protected] for the month may 1-5-13 to june 15-16-13 . i request to send through post.

thanking you
Manoj kumar

Dear sir/madam

Please i request call summary details for the month of may and june 2013. my phone number is [protected]. i highly appreciate
your best service and hope so to do the needful at the earliest.its very urgent.


thanking you
manoj kumar.m.v

BHARTI AIRTEL REPRESENTATIVE APPROACHED ME ON 11-FEB FOR DEMONSTRATING BROADBAND SERVICES AT MY ADDRESS NK 171 CHARANJITPURA JALANDHAR CITY(PUNJAB) . I HAD OPTED FOR RS 599 PER MONTH BROADBAND INTERNET SERVICE WITH 256KBPS SPEED AND UNLIMITED LIMIT. I HAD PAID DEPOSIT OF RS 3600 FOR THE MODEM. THE CASH DEPOSIT ON 11-FEB-2010. THE CASH RECIEVED BY MR PRINCE ARORA. THE PERSON IS NOT REACHABLE ON GIVEN NUMBER SINCE THEN AND NOBODY HAS CONTACTED ME FOR ACTIVATION. 35 DAYS HAVE PASSED SINCE THEN. SO I DO NOT WANT TO BUY AIRTEL CONNECTION(INTERNET). I WANT TO REFUND MY AMOUNT FROM BHARTI AIRTEL LTD. I STRONGLY WISH TO LODGE A COMPLAIN AGAINST THE FRAUD AND UNPROFESSIONALISM SHOWN BY AIRTEL AND PLAN TO BRING THIS TO CONSUMER SERVICE CELL IF THE MONEY IS NOT REPAID IN A WEEK. I HAVE A CASH PAYMENT RECEIPT AND ALSO THE COUNTER RECEIPT ON AIRTEL BILL. I PLAN TO FILE A LEGAL COMPLAINT AGAINST THE BHARTI AIRTEL LTD SO THAT THEY DO NOT GO ON CHEATING OTHER CUSTOMERS.

Hi all,
I am arun from chennai. I am working as a Senior Software Engineer. For doing freelancer project i need internet connection facility. On 10.02.2011 i book airtel broadband one guy (narashiman customer care executive) called me and told me that "Connection is available in your area one of our executive will come to ur room shortly you need to provide the valid documents.". One of the airtel executive Mr venkatesh called me and he came to my room and he got 500 rs and room rental document and pan card document and one airtel broadband application form and He told me "Sir tomorrow we call u and we will provide u the internet connection tomorrow and i will call u and tell u the booking number at night".So i commited lot of responsibilites regarding the freelancer project. But he didn't called me at night So i make a call to him yesterday morning. he asked excuse and told me that "Your register number is CH1139597". After that one guy called me and asked me some questions that where is ur area and tell me any landmark so it is easy for us to provide internet connection. such like that. so i had told him about my residence. until night i didn't get any call. So i called the person his name is navaneethan. and asked about the internet connection. He told me, in that area we able to provide only 35 connection so already we provided 35 connections in that area. so we unable to provide u the internet connection. So immediately i called to mr.narashiman, and i asked about it. He told sorry sir we cant able to provide u the connection we will refund u the money. But my loss due this play will be nearly 25,000. Airtel broadband customer care executive are really doing forgery activities.

Thanks and regards,
arun

Airtel — Fraudulent Bill Plan and unprofessionalism

In response to my following complain to AirTel I got an acknowledgement mail from AirTel with reference number given as 46378386. For the complain registered on 14th May I was told in the mail that AirTel will back to me by 15th May 10:30 AM. I haven't received any response from them till today (20th May).
I contacted AirTel customer care but they have no clue.

Complain:
Hi,

I have a broadband connection at home. My fixed line number is[protected].
My plan was 1099 Rs which offered 1MBPS download speed with download limit of
25 GB under FPU (after that speed would be reduced to half).
I did a top-up of 100 Rs last year to increase the speed to 2 MBPS with same
download limit.
So according to my current plan billing amount exclusive of taxes is 1199 Rs
monthly with download speed of 2MBPS and limit of 25GB under Fair Usage Policy.
But I have been getting 1MBPS speed even after the top-up and have never
received 2MBPS speed.
I am AirTel broadband customer from 3 years and I do not expect such unethical
behavior from AirTel.
Please look into the matter at the earliest.

Regards,
Chetan

respected sir, i RAJU DAS recharge my airtel with Rs.-10/- at nearly 1.40 p.m. 03.09.2011 and i did not any outgoing calls or any sms which is chargeable from my mobile [protected], then why airtel reduce into my balance 1.80/- for unnecessary reason, i also complaint u that it is not a first time, i inform to customer care at near about 8.00 p.m. but they not reply positive answer.......i inform to u that i already recharge my airtel internet pack 98/- of every month, so why my balance came down on 1.80/-, I hope, u take to needful steps and refund my balance very soon then I will take legally action on airtel.
NAME : RAJU DAS
MOBILE NUMBER : [protected]

Airtel — Unable for Online bill Payment

Hello,
I am airtel customer. As my usage exceeds my credit limit. My outgoing services will be temporarily withdrawn. But when I try to do the immediate online payments I am not able to logged in. If I reset the password I got the screen like "The page cannot be found" . So please tell me what should I do ?????????

How can I pay airtel mobile no. [protected] bill on line by ICICI Credit card.

Thank you.

I m unable to get access for online payment of my post paid mobile connection monthly bill (Airtel No. [protected]). Please guide me, with full details also please send the monthly bill statment to the follwoing Email I.D that is [protected]@gmail.com insted of [protected]@microlabs.in

i am unable to get login in yr site to payment of my postpaid mobile connnectin.plese suggest me how i can sort out this problem

made payment online for my mobile connection no.[protected] during Sept. 2010 but not able to get the receipt which is very necessary for me to get it reimbursed from my office.

i am Rupak and my number is [protected]. i have activated mobile office for dialy usage @10/day.
when i connect my phone to pc the service msg displays everytime & deducted @7.20/time.
i chit-chatted with customer care representative. but they doesnt take it seriously, moreover they cant forward call to their supervisor for that complaint.

So, please help me and suggest me what can i do for that...

Airtel — worst connectivity, network and customer care feedback

my airtel mumbai number is [protected]. From the last march i'm regularly facing problems like network problems, connectivity problems, internet connection disconnected in ever 2 minutes again n again, call droping problem, n specially experienced the worst airtel customer care support.
From march i'm regularly complain for all above but no problem have been solved .
I can't complain any thing from my [protected] number because from march whether its 121 or 198 ,my call drops before i connected to customer care executives. I am also complained for this issue several times but as usual no response. I have to log my complaints from my other airtel numbers.
The customer care center n executives are the wrist i have ever seen, they even don't write the complaints from us and disconnect call whenn we ask them why u r not solving the problems.
I thing airtel should change his objective from highest to lowest standard of conduct and professionalism

AirTel — NO CUSTOMER CARE EXECUTIVE

My phone was stolen in which i was having AIRTEL postpaid connection Ph No. [protected]. I was trying to block my sim card by calling the NO. [protected], 123 and other phone No. which i found on Airtel site but all No. are going on COMPUTERISED MESSAGE particularly for marketing of the product. I was unable to talk to customer care executive and so i was unable to block my sim card.

I want to talk to prepaid customer care executive
but all options go to computerize msg
which options to choose after dialing 123 and selectiong 1 for English
its really imp
Kindly mail me back v v v v sooon

Hello Dear,

I am not agree to your service Because my card any one acitivate Textbased service I ragister complain to Deactivate this service

i am register my complaint before 2 week but not slove my problem that wise i am not specified to your services


I kindly request to you Pls slove my problem

Two days before I lost my mobile phone which having airtel prepaid sim card. So, I want to deactivate my sim card immediatle, but curently I am unable to talk with customer care executive. Plsssssssss help.

dear sir,

every month in friendzchat(airtel) they are deducting 30 rupees. I want to unsubscribe this service.

I do not want this service. I have already given reminders. I[censored] deduct 30 rs once again I will

go to consumer court. this is very very serious. just 2 days back also I got a SMS saying that they

are renew the Friendz chat. pl stop deducting 30 Rs from my mobile. my number is [protected]

My self Mr.Sandeep Beedkar working in pune, My Airtel No. is [protected] had tried ISD call on 30.03.2009 at 9.15 pm, Due to network call was not made( attended ) but still i have deduction of 9.20 Rs. I called customer care and they replied and agree to revert my money but till date that amount is not credited, This is not a issue of money but my parents are not aware with airtel terrific customer service many times they are calling for ISD and the output is no call was made but deduction of money every time.Every time Deduction of 9.20 Rs. ...Horrible service..


I want explaination from airtel.

Please improve your service.

Regards

Sandeep Beedkar
Assistant Manager-HR

dear sir

my name is kanav mahajan. i had applied for a new airtel broadband connection on 20-01-09 against a payment of Rs.949.00 by cheque.they assured me that the connection will be madde in a weeks time. but even after a couple of weeks it didnt happen and they not even told me about that. when i called them they told me that it is not possible as there is no service cable in that area.and they assured me that your money will be refunded within 25days. its almost 3 months and i havent received my payment.whenever i call them they keep on saying that the payment will reach me within a couple of days.i have called them a number of times but no response from their side.
really the service provided by them is below par.
want explation...

everytime i will be giveing miss call to muscat i am deduting money, i was using this service for more thatn 3 years.i am not getting proper reply from the customer care that is the worst customer care. just now i called i was deduted, they told me they dont know, i want to credit my 9.20 rs . i will be giving miss call please reply me as within 1 hr. and credit my amount otherwise i will throw out the service. my father is also using the same service, he will also throw out the card. other service if they miss call the amt is not deducting. why IN AIRTEL IS LIKE THAT I WANT THE REPLY WITH A HOUR. I WANT TO SORT OUT THE PROBLEM BECZ I WILL BE GIVING MISS CALL, DONT ADVICE THAT DONT GIVE MISS CALL LIKE THAT I FED UP WITH THE CUSTOMER CARE.

Dear Sir,

I am one of customer of Airtel from Kolkata. I have a complain to make against one CCE of Airtel named Dibyendu. He behaved me so wrongly that I am having fare to call them again.

I am requesting you to take action against him.Please.

Regards,

N.Banerji.

I tried for a talk with customer care executive to tell my problem facinng for outgoing SMS .I am unable to send any SMS throug my Phone but I am not able to talk with customer care executive.

Do needful

My mobile number is [protected] .It is under Rs.999 lifetime scheme for last five years.After my latest recharge of Rs, 60/- a problem has started .My sim has gone in to International Romming automtically & gives this massage to everybody who calls.It also deducting more money for calls made from this sim.
Kindly guide or rectify the problem.
Regards,

Dear sir, My name is P.BOOMINATHAN, MY MOBILE NO.[protected]. I had recharged at last sunday(1.11.2009)evening 2pm for Rs.50. My amount was immediatly taken by you. I want to know the reason for that . THANK YOU

Airtel — Negligence of Customer care executives

I had network issues with my Airtel post-paid no is [protected],i was using this connection since 3 years..i thought to cancel it and go for other connection.I have raised the compliant regarding the same.The customer exec told me that i will receive a confirmation call regarding the cancellation after few days.i got a call from one of the manager he told me that they are working on the network issue and it will be resolved in few more days.he requested me to retain the connection,i have asked some time for that.After two days i got another call from head office i spoke to the exec and told him that i wil retain the connection.and i have asked for the number change and told me the process.i asked him for the available numbers,he told that he wil get back to me in another 1 hour.After that i dint get any call from the airtel..I dint get my new number as well my old number was dissconneceted without the confirmation..i checked with the airtel customer care they are very rude and they are telling that the execs who spoke to me has not update my account wit proper details..n these ppl are tellin tht i am responsible for the same.What can i do if the exec has not updated my account wit proper comments??i also sent a mail to the nodal officer of the airtel,i dint get any response from them as well.This is really pathetic..I dont know how to escalate this issue..

Airtel — miss utilisation of my balance

sir ihad recharge my cellno[protected] on 14/10/2009 of rs 999 but the comany has recharge to some other plan of my phone at the same time when itold the dealer that it has not been recharged to my local plan than the dealer told that the amount will be credited to your ac if you will do recharge 0f rs 575 than i recharged the amout 2 times of rs575+575 but the amount has not been credited to my ac when iconttected the company they told we are taking action but tilltoday no response till date

my no. [protected] one land std not connect but std nu. is ok my cutomer complain no is [protected] so i want immediate solve my problem but i am not happy with aiitel very tuff work call a customer care
REGARDS
DILIP KUMAR SINGH
[protected]

my no. [protected] one land std not connect but std nu. is ok my cutomer complain no is [protected] so i want immediate solve my problem but i am not happy with aiitel very tuff work call a customer care REGARDS DILIP KUMAR SINGH
[protected]

sir i would attend a call at 8 pm on monday evening at[protected] the caller is saying me for you have won 15 lacs and somthing so the number is [protected] my e mail id is aftab.[protected]@gmail.com

my number is [protected]. i got my no port from reliance on 10th july. it worked for 10 days.then i got an sms that i your enrollment form has not reached yet on 21st july. i myself went to the office and handed over to your office but still my services are barred yet... please resolve the issue at the earliest...

Airtel — Negligence of Executives

Hi,
This complaint is against a executive of Airtel Named Kiran Kumar([protected]). I applied for Airtel Post paid connection last week, I called him up and told to collect the document. When ever I call,he used to say rite now I'm Busy I will be there in 1/2 - 1 hr. He repeated the same for nearly 2 weeks and dint come to collect the documents. Today morning he came and collected the document still the sim is not activated. Is this the way Airtel treat the customer? Is this the way Airtel trained their Employees? or is that because Airtel operates in 20 countries across South Asia, Africa and the Channel Islands, It has 243.336 million customers across 20 countries so it is fine if they loose 1 or 2 customers? If this is the case then one day you will surely loose all the customer. World is competitive. There are many other service providers who really do good and value their customers. This is the worst experience I had with Airtel.

Dear Sir,
I Would like to inform you that I Bal Krishna Jha using your Airtel Company prepaid no [protected] / [protected] since a long time .
I inform you very regretly yesterday ( 18.02.2010 ) I recharged my number [protected] with Rs. 100 { One Hundred rs } but got only 1 Rs is it right way kindly reply ASAP

Please treat mater top most urgent I awaiting for your prompt reply

Thanks & Regards
Bal Krishna Jha

[protected]

air tel people when the sale of sim he is agree with my address proof and all after 15 day some other gide call and inform me that your connection is disconnect due to address problem i am not understand why it like treat

i am sorry but you people are a cheater

Damodar
[protected]

SIR
this is akhilesh kumar and i have a prepaid number airtel [protected] .my problem this is that without my any concern how can be activate any vas service on my number video mod . i pay service tax to my every recharge
then what is this .15/02/2011 this date i went to airtel store faizabaad road opp shara shopping center .there was any female receptions mrs. varsha she was talking to me very rudely . your provider is very defaulter my bal deductions no this is one Metter . I have other more negative point .I know that many place where sale sim card without any id and distributor and ritelar keep pre activated sim card for sale without any ID. I am going to writing this matter to trai .very very deflator this is one provider to all telecoms service airtel and sunil mital is a very very thiamine . I did talk airtel nodal officer mr. ankit kumr he was saying sir you can do whatever you have to do .please dont tell me that what are you doing . my bal deductions this is no one fault many other fault in available in airtel . right now i am going to court ...
name akhilesh kumar
mo. [protected]
place .indira nagar lucknow

Hi,
I am Nilesh Sonawane. I have an Airtel prepaid sim card no. [protected]. I want to complaint that since last one month my sim card service has been terminated without informing me. I don't know why this service has been terminated.
So I am requesting you to restart my sim card service immediately.

Sir,
I am MAYUR PRAKASH SHELAR. My cell No. is [protected]. I have recharge my A/c at Rs.20/- But still I have not recharge my Account. I have recharge from justrechargeit.com.
So I am request to you rechrge my Account.
Hope possitive reponce. Thank you.

Yours,
MAYUR SHELAR

Airtel — change of plan without the knowledge

the 499 plan with unlimited services have been changed to 899 plan without my knowledge & this complaint has sent already & there is no response from your side.If this plan is not changed I do want your services & please disconnect.So that I can change my broadband services.

Airtel Prepaid Connection — Mobile office GPRS connection

Dear Sir,
I have requested for "Mobile Office GPRS" connection in my Air Tel Prepaid ocnnection on 08/02/2008 evening. They had assured that they will get my GPRS connection active immidiately and they will charge for that Rs. 249/- rental (pre month).

But till Today I didn't det any activation information and also the GPRS setting for my Mobile phone, althow they had Deducted Rs. 249/- as rental for "Mobile office GPRS" from my balance. I had SMS as "MO" to 2567 several tiems.

I have talk to several times to the Air Tel customer Care Exicutive person, I have sent SMS to 121 (They told me to SMS to 121 and they will take care of my problems within 24 hours) bu after 48 hours and more I didnot get any SMS,Call or any positive response from their end.

Air tel customer care exicutive always taking time as 24 hours, 36 hours,72 hours and harrasings me.

I am feeling hopeless please do something.

Airtel Prepaid Connection — outgoing calls are blocked

my all outgoing calls r blocked by u even though m having 106rs as credit balance n validity upto 2010. kindly note it n plz start my out going calls m in very much need..............
kindly do as soon as possible

mobile office — very low speed through MO

here by i would like to say that airtel is no. one cheater company, its take 15rs/day on MO service but instead of that giving nothing like speed is around 2-4 kbps

Airtel Mobile Office — Worked for less than said duration (30 days) since activation

I bought Airtel Mobile Office card for 395 Rs on 8th July, 2008. Due to technical problems at Airtel GPRS, I had submitted 2 -3 complaints to their customer care. Finally I received an SMS from their end on 14th July, 2008 that the problem is rectified and I should be able to use the mobile office.

Ideally I expect their system to recognize the inconvenience caused by this delay and allow me to use the service for said duration of 30 days, which is till 14th August, 2008.

However, I received an SMS from Airtel on 6th August, 2008 that my Mobile Office connection validity would end on 8th August, 2008. When I called the customer care on 7th August, 2008, they simply refused to act on my request and declared that my connection would end on 8th August, 2008. No logical assessment of the problem is made by them and the customer service executive ended the call by mentioning that if you wish to continue to use this service then you need to buy another top up of 395Rs for 30days.

Should customer's genuine problem be neglected this way? What can be done to take corrective action in this regard?

mobile office — unable to access net over vista through bluetooth

i had activated my GPRS near about 15 days back but even know i am unable to asses net through mobile office over my laptop and most important thing is that when i try to contact about that with air tel service support about that then every time i got the same answer and that is "your mobile office services are not activated" and when i told them that my mobile office services are already activated, and i also asked from them about my complain no then my helpline services were barded and know my complain no is 20442122, if even know i am unable to get the proper answer then i will not wait any more . And i will also never advice any body to waste his money and time over air tel net. I WAS TRYING TO ACCESS NET THROUGH BLUE TOOTH OVER VISTA

i m also having the same plm but i m still unable to acess the enter access on my laptop, what should i do for that

gps conection on my mobile

mobile office — unsubscribe mobile office

please unsubscribe of from mobile office as soon as possible.. My number is [protected]. I an not able to unsubscribe it from *567#.. It says that the request not completed..

mobile office — Poor Service for GPRS issue

Dear Sir/Madam,

I am facing issue with the GPRS Sevice for Airtel and i have the below complaints,
I have tagged 4 comaplaints all got resolved without any resolution.
Ref. NO. Date
[protected]/10/09
[protected]/10/09
[protected]/10/09
[protected]/10/09
I have called many time and was given assurance that it will be resolved. Infact i had spoken with the Team Leader twice and they assured that this will be resolved but no resolution.
Whenever i called the call get successful on 2nd or 3rd try. Most of the time the call gets dropped. This i have told them also.
They have feature of callback if we send sms on 510 but i never recieved any call
I replied no to feedback question asked by 247 service and recieved the call twice for dissatisfaction and they also assured that this will resolve but no resolution.
I am working for 24/7 environment for which i have to use the internet out of office ours specially in weekend but due to this issue i am loosing my productivity and my managers are also complaining.

Airtel Prepaid Connection — Very slow and harassing to -Activate the Outgoing calls

The air tel prepaid connections was taken on 29 Nov 2009 and they missed my documents supplied and barred my out going calls. Then i have submit my documents on[protected] in Mathikere Airtel relation office. Before submitting the document they told 2hrs to activate ( In emegency number 121) The reference number was : [protected] , Then told Monday they will activate the outgoing calls. Monday they are not activate the calls. Then Monday called to custoomer case they told with in 17th Dec we will activate the account Ref: [protected] on 14 Dec 2009.

Why theay are misguiding me and also they are harassing me not activate the calls and telling different time every time. It very bad from the Airtel Customer service not only Worst and treating the customer to serve for them.

Hi,

I am using Airtel mobile Post paid connection, from last seven months i did not get my mobile bill, and every time all the customer executives take the confirmation on email id and promise that they will send the bill, moreover i am ablt to view my bills online, recently in Mar-09 i received SMS for amount due from Airtel for amount Rs.2299, when i enquired with the Airtel customer care i got the information as some calls have gone to Foreign countries for which i did make any calls, when i am informing this to Airtel they are not supporting me.

Hope by posting it in Conusmer Forum i may get justice

Thank You
Hashim

I agree with you. The same way I also subscribed two post paid connections and paid Rs.331/- along with all necessary documents ( two passport size photographs in colour, two self attested xerox copies of my Govt.of India, Ministry of Rlys. ID card and application bearing my signature on 05.05.2011. The connections have been activated within 2 days and to my joy I send the numbers to my contacts. As my surprise, it has been disconnected after 2 to 3 days stating the very same reason address verification. But later again re-activated within 2 days and continued up to 29/05/2011 and disconnected. On being asked they says the same repeated version for address confirmation. Then I decided to disconnect the service and asked to return back the documents and photos I given for the connection, but till date the company does not taken any steps to do the same for giving any acknowledgment for the money and the documents collected. This is nothing but the irresponsible attitude towards their mistakes or prejudized mentality that no one will shake their existence.
G.Vijaya Kumar,
Mob.No.[protected]
Disconnected Airtel No's. [protected] & 52