Airtel Complaints & Reviews

I have recived the current bill I compared the bill with the previous bill and suprisingly I found that there was an ISD charge on my bill.
First of all I have never asked for activation of ISD fecility and I have never made any isd from my phone and I am being charged with the ISD call charge .
You need to check your conection and your network and how can you cheat people by charging wrong bill amount .
I want the bill to be checked througly by your seniors and I am not liable for the misuse made by my phone number.
I want all unnesesary charges that has been bill to be waived off and make sure this thing should not repeat in future

ADSL MODEM
i have a ADSL MODEM. when i m connect modem in my pc they are working properly so i want to open modem setting but i forget my user name and password. wht can i do ??
i want to break it.

what is the prossess to break the user name and password. pls help me.

Sir/Madam,
I NEEDED URGENTLY MY INCOMING & OUTGOING PHONE NUMBERS FOR LAST TWO (2)MONTHS.
PLEASE SEND ME DETAILS ON MY NUMBER: [[protected]].

I am following up with the Airtel Gallery at Panvel since 20th Sep '08 for switchover from post paid to prepaid. I had cleared the bill in cash on 20th sep '08 and I was handed over the new SIM card also by the staff at the galery. However till date the job is not done. Every time I am told that the system is not working and it will take 48 hrs. The staff at the Panvel Gallery never bother to give me the complaint number untill today till I raise my voice. I was given a number [protected] for registering the complaint which is continuely busy since morning. Even they do not bother to callback by seeing the missed number on the mobile.

Beleave me, we are at the murcy of the staff at the Gallries of Airtel and there is no one who can controll them.

Hello,

When I recieve calls from VODAFONE(Rajasthan) Calls get mute especially in evening hours. I have observed this problem from last 10 days.

My Number ( [protected] ) and
My Friend's Number ( [protected] )



Call Coming From VODAFONE
Sample numbers:-

1) [protected]

2) [protected]



Pls check n revert.



Do let me know if any aid requisite on the same.

--
Thanks & Regards

Adnan Buland Khan
MSS-Engineer(CDMA)
ZTE Telecom India Pvt.Ltd..
Gwalior, M.P.
+91-[protected]

I am staying at magarpatta City, Pune(411 028). I am using Airtel for the last 7 months and the network is really
pathetic in this area. When I am out of the office building, the network bars are full(5 out of 5) but problems
still exists in incoming and outgoing calls(Voice distortion). And the situation really gets bad when I get into
the office building(Tower 11 in Magarpatta city). The network bars always fluctuate between 0 and 3.

I think it was a mistake to switch to Airtel as other services like Vodafone and Idea are really providing great
network. I have given complaints to customer care also for atleast 4-5 times but nothing has been done.

I think its better to switch to some other service provider. Everyone working and staying at magarpatta City thinks
in the same way. But the big question is why this company is providing SIM cards when it can't provide the network.

I have took a new Airtel Sim Card.The Number on backside of SIM card is[protected] H 3 But i have forgotten the Mobile Number regarding this Sim. How can i know the mobile number with this Sim number; Please help me.

MY MOBILE NO.[protected] IN CHENNAI. for the past one week the signal at Kalmandapam, Royapuram, chennai is very very low, unable to make a call. Even though I have tried the following Nos.121/198 nobody is responding to my calls, it is a recorded version asking the customer to wait, wait, wait and no reply. The Airtel Customer Care is only fooling us. Someone may please take up the matter at the appropriate level and action can be taken. The last resort is that this matter can be handled by TRAI or some other organisation for putting the customer to such an inconvenience. Thanking you.

ebill service not responding, though im requesting since last 2 months. im complaning regularly.
to contact me on [protected]

I am residing in Hyderabad. I took a mobile on 22.5.2008. The shop keeper put a sim card of AIRTEL bearing No.[protected] stating that it has got "LIFE TIME INCOMING FREE". I paid around Rs.195/- towards sim activation charges. I have taken a card of Rs.333/- and using the mobile. The message of validity was coming as three years i.e. upto May, 2011.

Since the amount was exhausted I asked my daughter to recharge the mobile. She did so with Rs.98/- on 24.7.2008. With this recharge, I lost the life time incoming facility and the validity of my connection was restricted to 30 days, instead upto March, 2011. That means by making a payment of Rs.98/- I have lost Free incoming for 3 years and got only 30 days incoming validity. (They have allowed me Rs.9/- talk time and withdrawn the life time incoming facility).

I wanted to complain about this. Only Customer care people were answering me. They stated that I have done a mistake by taking Rs.98/- card whose validity is only 30 days. By taking this card I lost the facility of 3 years free incoming, they added. They finally replied they cannot do anything in the matter and again I have to pay Rs.295/- to get 3 years free incoming facility once again.

This is ridiculous. When they have allowed life time free incoming facility once given, how can it be withdrawn when the RC card of Rs.98/- is taken by me knowingly or unknowingly.

I have tried with the Customer care people thrice for restoration of Life Time free incoming facility. But they refused. THEY ARE NOT GIVING THE TOP EXECUTIVE TELEPHONE NO. TO TALK TO HIM AND SORT OUT THE PROBLEM SINCE THE TOP PEOPLE WILL THINK WITH SOME BRAIN. Then I wanted to make a complaint through net. But they did not give me the Email Address. They also did not tell me about their website address. Simply they said that their website address is www.airtelworld.com. When I opened this site, it was stated that "the site on Complaints do not exist". How funny this is. The people doing phone business is not having any address. It is not known why they kept their address secret. This is not an ethical business by AIRTEL.

I DO NOT KNOW TO WHOM I HAVE TO TELL ALL THIS FOR REDRESSAL. I DO NOT UNDERSTAND HOW THE TOP PEOPLE OF AIRTELARE NOT COMING INTO THE SCENE BUT ONLY CUSTOMER CARAE PEOPLE ARE COMING INTO THE SCENE WHO CANNOTTAKE A DECISION ON EVEN COMMON SENSE ISSUES.

This is my probleM and I do not who will solve it.

G.B.Gopala Rao

Hello Sir!
I Dhirajkumar mb. num:[protected], receved consistently receved calls from
a)[protected] (office number)
b)[protected] (claims owner of the DSA)
c)[protected] (namber on the field)
The office number had told me for a pre-paid scheme but it had been one whole month but they have not activated my scheme!!!
please give me a call or kindly take some strict action against the Owner who is "Karan Singh" ([protected])
Kindly give me a response, eagerly waiting for your call!!!

Dear Sir,
From the date of launching of Airtel at Sivasagar, Assam I bear my Cell No [protected].
I use to get wrong bill amount inspite of changing the Bill Plan.
On 3.10.08 my bill amount was Rs.162.25
On 4.10.08 my bill amount raised to Rs.199.25; wheares only a single call was done for36 Sec. only
On 5.10.08 my bill amount rised to Rs.201.25:while there was no call in or out.
I am having this problem for many months inspite of giving complain to 121 & [protected] via SMS.
Please do the needful so that I get the exact Bill Amount, since I am paying more then actual now.
Regards
P.Tamuli

I had applied for migration for 2 cards[protected] and[protected]from post paid to BAPS CUG in somewhere in the month of April 2008. I was informed that facility will be activated within 2-3 days from receipr of the cards. A person approched me with two cards on my name but I informend him that I already have two airtel post paid cards but just I want to migrate to BAPS CUG scheme. Therefore, he took away those cared and gave to some other person. I was asked to fill up two other forms afresh and given detail/documents as an agent asked for. I did it somewhere in month of May 2008. At that time also I was re-assured that same will be activated within few days. I made repreated inquiry but I was assured that within few hours/ few days facility will be available.

At last, since last three days I am calling your agent thrice a day and he gives me promise that "it will be done in few hours" or "I will call you after few hours that facility is now been activated".

Till date said facility is not activated on any of the number.

YOU, THEREFORE, ARE REQUESTED TO LOOK INTO SUCH ISSUE WHERE PEOPLE ARE BEING HARESSED LIKE ANYTHING AND FALSE PROMISES ARE BEING GIVEN TO THE CUSTOMERS. SUCH APPROCHED FROM A REPUTED TELECOM AGENCY IS NOT LEAST EXPECTED.

I am hoping for fast and positive responce from you.

On Thu, Jul 24, 2008 at 9:32 PM, PRAVIN <[protected]@gmail.com> wrote:

sir
THIS IS PRAVIN FR0M CENTURY CHATS
MOBILE NO - [protected]
plz make it soon as soon as possible


On Thu, Jul 24, 2008 at 8:39 PM, PRAVIN <[protected]@gmail.com> wrote:

sir
THIS IS PRAVIN FR0M CENTURY CHATS
MOBILE NO - [protected]
i have requested for plan change on 20- JULY- 2008
B activate local flexi 99 with Rs.65 AtoA @ 10 paise

GIVEN LETTER HEAD IN AVINASHI ROAD SHOW ROOM ON 21- JULY- 2008
GIVEN SMS ON 20- JULY- 2008 @ 10 30 AM
GIVEN MAIL TO [protected]@airtelindia.com
SPOKEN TO CALL CENTER PEOPLE MORE THAN 6 TIMES NO IMPROVEMENT OF PLAN CHNAGE

I HAVE RECIEVED A MESSAGE ON 20 - JULY - 2008
We have received your request for Plan Change. An SMS will be sent to you in 24 hours on the status of your Plan Change request

STILL YET NOT RECIEVED ANY MESSAGE
YET THE PLAN IS ALSO NOT CHANGED

PLZ REQUESTED TO CALL BACK US AS SOON AS POSSIBLE
OTHER WISE I WILL MAKE PROCEDURE LEGALLY

--
Thanks & Regards,
CENTURY CHATS
B.PRAVIN
MOB - + 91 (0) [protected]



On Thu, Jul 24, 2008 at 8:29 PM, <[protected]@airtelindia.com> wrote:



Dear Customer,

Thank you for writing to us. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the
subject of the email whenever you write to us for a quicker response. Do
not include any space or any special characters between the digits.

This is an auto-generated reply, kindly do not reply on this mail. For any
queries please mail to [protected]@airtelindia.com



















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The companys custmer care is no attending to my problems. Isnstead of solving my problem of showing rude behavior.

pravin
+91 [protected]

I have taken duplicate sim card on 21/07 and i assured it will activate by evening.Till today activation was not happened.
Now they given new time line for activation ..29/07/2008.

My Mobile number : [protected]
New sim no [protected].

I have very important business meetings with this number and i can not change my number.
For activation it will take hardly 2 hours...but why taking days first and again 4 more days.This is totally unaccetable service from Airtel.Pl take necessary this rectify the issue.

I had taken new airtel connection my no is [protected].
Inspite of submitting all the documents, malls being stopped, moreover when i complained about the same to customer care, I receive a message that your id is 3765570 and your std calls are activated, but the same not done.
When I called again in customer care they told that we not receive your documents but I submitted all the documents at the centre.My outgoing calls are still not started.
Requesting you to please do the needful urgently.

My number [protected]. I had balance of Rs. 3 and i recharge my account with Rs. 50 online with hdfc bank. I get my balance and quickly money has been deducted for without any reason.. I have only Rs. 31.80 now. This is fourth time happen with me. Airtel is biggest cheater in india.

I have got my mobile phone no. from the above maini precision, Bangalore and left the company in July 2007 ., but I wanted to retain the same phone no [protected]

Mr Kripa(his mobile no. [protected]) from Airtel, Bangalore have taken the form filled up plus company 's No objection clearance letterplus Rs 500/= address change fee, in November/ december 2007 and promised me to get done and the address will be changed & monthly bill will be sent to the home address.

But despite so many calls and his promises, so far, address has not been changed and bills not coming to my home address. only message has been sent to me on bill amount without any details and I have been paying every month ontime.

I request Airtel authority to take necessary action and change to my home address so that I will get the bill to my home address.

Kindly do the needfyl

regards
Siv asubramanian. K
# 823, 27 th main,
BTM II stage
Bangalore 560076

Sir/Madam,
I am using a Broadband connection of 64kbps, plan DSL Home 399 Package from about 10mths. when it is installed i get a speed of over 50kbps but now i am even not getting the speed of 20kbps.due to which disconnection happens many times/connection error, etc
My broadband service number is[protected]_mp and the billing address is
S P K LAZARUS
B/43, Kehkashan Apartment,
Kohefiza, Bhopal- BPL-05
Please help me. so that i get the appropriate speed to be connected.

Sir/Madam
I am Using Airtel mobile service from last 2 year, from Few days i have experianced many problem of Call Drop. Invalid transaction made by company as my call rates changes from time to time and facing network problem as there is no network, even to make a call. due to that call drop also happens many times.
Please work on My Complaint to Improve your Services and Customer Satisfaction.
Santosh Lazarus
[protected]
kohefiza, bhopal