Airtel Complaints & Reviews

I am not using Airtel Live but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...You've been renewed for (archie_comics_wap, ComicStrip) subscription service on Airtel WAP. You 've been charged Rs 10.

Hi,
I've lodge a complain regarding No signal at my residence 1 month back, but still the problem persist. I've already told to Airtel customer care that my mobile is working fine on different locations e.g. in my office or outside my colony, (means not any issue with mobile sensitivity). This signal problem is affecting my Official and personal life. so please try to resolve it as soon as possible.

My address
P-482, Jalvayu vihar,
Sec -30, Gurgaon.
Mobile No : [protected]

Dear Sir,

My cell no is [protected]. I have paid my bill twice trhough Mchek service for the month of June 2008 on 13/07/2008 & 14/07/2008 of rs.350.85/- ... Latte i came to know that both the times the amunt was deducted from my account but in my airtel balance credit was given once only... from then i.e 14/07/2008 to till date I am making follow up with the customer care dept but they are not giving me the credit in my airtel balance.. I have talked with supervisors of the customer care but they are also nt solving and I have put several mails also but there is nosolution and ... I have submitted all my documents to them including account statements...

Pls look into the matter and solve the issue asap

Rgds,
Mayur Bhagat

DEAR CONSUMER COMPLAINTS,
I AM ATTACHING HEREWITHIN THE COMPLAINT I HAVE REGISTERED WITH THE AIR TEL VIA E MAIL BUT STILL NOTHING COULD BE SORTED OUT.
Great Northern Services to 121





show details 11:38 AM (24 hours ago) Reply


Dear Urmila Rawat,
I think so, you are not answering my query. Why my other nos ([protected]/85) plans have been not changed if I requested the same (plans to be changed on all three) on the company letter head and gave the change plan for the three nos on 23rd September 2008 and why just one number ([protected]) plan has been changed and that too w.e.f 10th oct why not 26th Sept, 2008 why not the other two Numbers, and this is registered company ID registered with the Air Tel.
Kindly Change the plan for the other two numbers effective this billing cycle of OCT. I think so if this does not happen then i have an option to move with other service provider as you are not following up the mail as well as complaint. I think you have the record to check how many times i have contacted the AIR TEL customer services as well as visited the dealer. Given the request in written as well but still nothing has changed just one Number tariff has been changed and still the rest is pending. Well need to sort this within a day or two.
With Regards,
Vivek Sharma
On Wed, Oct 15, 2008 at 10:45 AM, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:

Dear Customer,


Thank you for contacting Airtel.

This is with reference to your email dated 15/10/08 regarding Bill Plan Change into Airtel 399 Plan for your Airtel mobiles [protected], [protected] and [protected].

We would like to inform you that the Airtel mobile number given by you are a company paid account so we request you to visit to your nearest Airtel Showroom to change your bill plan or kindly send the request for change your bill plan from the registered company email id along with the letter head stating request for Bill Plan Change duly signed by authorised signatory.

Further, we would like to inform you that Airtel 399 plan has already been activated on your Airtel mobile [protected] with effect from 10/10/08.

You may also visit our website at www.airtel.in for more information on the related Bill Plans.

For any further assistance, please feel free to contact us by sending an email at [protected]@airtelindia.com. We will make every effort to revert with resolution as soon as possible.

We appreciate your valuable subscription with Airtel and it will always be our constant endeavor to serve you better.

Warm Regards,

Urmila Rawat
Customer Care
Airtel
---- Original Message ----
Great Northern Services to 121, md, vsharman
show details Oct 14 (1 day ago) Reply


Dear Air Tel,
I am a corporate user as you say with my connections nos as [protected]/85/87,
I am so fed up with the customer services as well as your corporate dealer's that now i just want to change my services to other operator,
I have requested on the letter head stating the change of plans from 325 to 399 on all the three nos mentioned but only one has been changed and why not the other tw
Kindly do let me know if this is going to be done in next two days or I should go for other operator as I have trying to change my bill plan from last three months.

--
With Regards,
Vivek
Great Northern Services,

Dear Sir,

My Mobile no is: [protected]

I got message “Thanks for using dada resub 10 service on airtel wap you have been charged Rs. 10”

So please Deactivate 64611010 service from my mobile

My charges is cutting from 07/10/08 till date

Request reference no is [protected]

My compliant no is: [protected]



Thanks

Vinayak

sir,
i m using airtel company's prepaid connection with no. [protected]. & i want to know my incoming & outgoing details for this month (September08 & October 08)
plz send my detail's to my e mail id...

if we have faced any problem, we complaint the respective dipot. but if we can't talk to the further depot. what will we doooooooooooo?

I am the subscriber of mobile no [protected], i have applied for migration of plan from Post paid to Pre-paid. i have been informaed to pay additional Rs.1500/- in liue of number change then only your plan will be migrated. They have locked my number from 15.10.08.

Actually, they have not told about the charges at the time of taking the number before 3 years. and as per ruling of TRAI, w.e.f. The service provider cannot change the number while migrating the plan and also cannot charge addl amount in any case.

I got all the correspondance with me. Kindly help me

my number is [protected] because of entering wrong pin code my pin code is blocked so kindly send me the puk code

i want the duplicate bill on my e-mail id my mobile no. is [protected]