Airtel Complaints & Reviews

I'm having 3 postpaid connections of Bharti Airtel. I have been facing problems with [protected] regarding to outgoing calls even the payment had been done. Why this is happening with Airtel customers? Does Airtel want to lose their customers?

I have done all the payments by cheques. I have checked all transactions by netbanking and all the cheques had been cleared.

Please restore all the services to [protected]...

we have taken 5 Airtel numbers in a group, the main issue is when we dial these numbers from a bsnl line the message comes as these numbers does not exist (but works fine when called from any service provider), i had raised complaint with Airtel they said the problem is rectified but not.
the most annoying part is they want me to call from each number and log a different complaint...
the customer service and attitude of some staff are very bad and I am seriously thinking of switching the provider as their is worthless compared to what i had in the past.

i am an aitel user havin a prepaid connection by the number [protected].

which was taken up barely a month ago.yesterdaynight i recieved a message from an airtel number 53211 statin that a caller tune has been activated on my number under an yearly plan and i have been charged 15 rs/- for it.wherein i didnot activate any caller tune on my number. on callin up the customer care office the caller tune was deactivated but my balance wasn't retrieved.



again after mid night i checked my balance which was 311.somethin some while ago and then reduced to 111.somethin. 200 rs/- were deducted from my account without any usage from my side.



i would hereby request you to please look into the matter and retrieve my balance. if such carelesness would continue from your side then i am sorry to inform you that i would like to switch over to some other connection.



also i would like to inform you that your customer care operators are very unprofessional in their approach. they have no interest in listening to our problems and helpin us. they disconnect the calls just within a few seconds and one has 2 al over go through the same process of gettin connected to the customer care which is very teadious n tiresome.



expecting some immidiate action from you.



aitel user.

This is in reference to the plan change from Advance Rental 998 to 999 plan for my Airtel No:- [protected]. I would also like to inofor you about the 'THIRD CLASS CUSTOMER CARE SERVICE OF AIRTEL' which is completely useless. After Trying for hour's you get to get in touch with your customer service executives & then they put the call on mute & disconnect the call /Else place it on Hold. IF you can see in your records I called airtel customer care several times. On one instance i was given a complaint id no:[protected] Mr. Navaz). I told him that Airtel had activated the 999 Plan on my No:- [protected]. I dont want this plan & had never asked for activation of this plan . I am Happy with my 998 Plan which i was using & WANT TO CONTNUE WITH THE SAME PLAN. I was provided the above complaint ID & i was assured that i would receive a call within 24 Hour. Days passed & i never recieved a call. So i called customer complaint centre agina & i was shocked when your Executive told me that no complaint has been lodged by the prevous executive & your executive noted my complaint again & told me that i would receive the Complaint ID By SMS which i never received.
I lost my patience & agiant called the customer complaint centre on 7.10.08. at around 6.15 pm. I was told by the executive that they could not help me, they put me on long hold. They were abusive, they refused to give me complaint id/Reference id & also refused to give me there Employee Id & Told me that they cannot help me /cannot transfer me to Higher level & disconnected the call.

Please look into the matter & take control of the behaviour & responsibility of your customer care. I AM REALLY FED UP OF YOUR CUSTOMER CARE.

My phone is lost/stolen, please block my SIM [protected] ASAP.

Airtel customer care is extremly poor, no option of talking to customer care operator, only automated message with no provision of blocking SIM immediately. Who should be held responsible if any misuse happens as a result of customers not able to immediately and efficiently able to get their lost SIM blocked.

Respected Sir/Madam,

I am RAGUPATHY,
I need PUK code for my AIRTEL-PREPAID SIM.

the details are given below,

MOBILE NO : [protected]
SIM NO :[protected]
CIRCLE : TAMILNADU, INDIA


pls send my PUK code for my mail-id.

Thanking You,
Your's Faithfully,
i.ragupathy

Respected Sir,

Sir my mobile is stolen my mob no. is [protected] when I call on this no. no one can pick up. I m requesting you pls all outgoing and incoming mails do stop its very very urgnt!

Thanks & Regards

I am Rahul Chauhan, i works in IBM at Manyata Embassy at Bangalore.My postpaid airtel connection-[protected], is disconnected/suspended from service without any prior information.the reason which is told to me is that i have changed my address.My address given in Airtel form is
29/30, 3rd cross, MK Rangaswamy layout,
Lalji layout, Lakkasandra, Bangalore-560030.

5 days earlier i have shifted to my permanent accomodation at733, Tulsi Nilaya, Shani Mahatma Temple Road,
Kalyan Nagar post, Hennur CrossBangalore-560043

Yesterday the person from airtel who came to my office for verification has told me that this is not any problem and i can report my changed address at any time within 1 month. kindly assist me to make my mobile number working as soon as possible.alternate contact number-c/o ravindra jain-[protected]

I have tried to refill my Airtel Mobile using ICICI online prepaid Recharge on 07/10/2008 and havent recieved any Recharge yet.

Payment details for Payment Id [protected]



Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051


Customer Reference :[protected]


Customer Reference :[protected]


Payment Information
Payment Amount : INR 255.00
Date of Payment : 07/10/2008
Debit Account :[protected]
Payment Status : Success

Other Details
Payment Remarks : 0106

Reuuest you to clarify the matter.
Thanks in advance for a quick response.

With Best Regards,
Nadeem Ahmad
[protected]

i have sended sms (BEEP to 52288) on 30-09-08 till today i cant get the waplink o beep airtel service is not good like b4 now thge worst service in ap plz send me waplink to me on my mobile no my number is ([protected])

please cancel the java subscription on my cell, m loosing my money unnecessarily day by day, i dont have that salary to waste it like this please help me in this matter. i can provide my mobile number if you require.pls respond on my complain, please.As u dint ask for mobile number i dint mention it but please help me.

Dear Sir/mam

I have just now purchased new connection of Airtel and i am not getting Airtel network in my office. This is just not my problem but there are 2 more of my colleges having air tel card and they also don't get range or network.
my office address is Infoscape Technologies. Exim 406, SV Road. Vile Parle(W) Near Domino's Pizza. As we spend a lot of our time in form of office hours, we face problem & are unable to contact any one
Regards
Trupti Khare-[protected]

I do not know how Yahoo!Zone service was subscribed. It may be by mistake while trying airtel's internet service. After that they renewed the service automatically last month with intimation. I sent a SMS to stop it but in vain. The message came from 58243. Yesterday, again I received the following message:

"Your monthly subscription for Yahoo!Zone is due on 19.Aug.08. You will be charged Rs 30. Continue using Y!Zone, you could be winner of an I-pod. "

Kindly help to stop this service.

R.T.Sakthidaran

Location - Doddaballapur, Bangalore Rural, near BIA
Signal strength - 100%,
Dial for Infinite times no use,
any caller gets 'either switched off or not available' message.
Number of complaints given - Infinite
Customer Support - Not bothered, misleads
Number o[censored]sers - more than 5000 - current cell
Number of Days since the problem started - 6 months
Current Status - All users switching over to Vodafone

Airtel sucks in Doddaballapur
Airtel self destructs in Doddaballapur very soon
GoodBye Airtel - Rest in peace

Hi,
My native is srivilliputhur. I went to chennai for official purpose and I was in chennai for 1 month. i got my Airtel prepaid connection last month in chennai and submitted required documents.
I am in roaming(Haryana) now. I was not able to make calls using my number. I called customer care. They replied that the temporary address is not matching with the address given in document. If this is a problem they should inform...

I didnt get validity as well as talktime after successful recharge of Rs.46 for 3 month validity & Rs.40 talktime as i was get such message on my mobile
plz do needful

We are one of the esteemed customer of Airtel having more than 40 connections since 2000. But, we are very sad to state that we are taken seriously by the company. The account manager kept changing and the senior officials never bothered to find out the customer grievance. Our bills are not delivered on time. The account manager contacts us only for payment, rest of our problems are not attended...
I am unable to find the Airtel's national head or an authorisized senior official's email id or contact no to convey my grievance.

Lissy

Dear Sir,

Sub : AIRTEL WAP CHARGES

Ref : MOB NO. [protected]

The above mobile number is of my husband's. Regret to mention that for the last several months an amount or Rs.20/- or Rs.10/-is being deducted continuously from this mobile towards
"AIRTEL WAP CHARGES". We really don't know what charge is this and why this is deducting from this mobile continuously!

After complaining to the authorities, they will return the sum after two days and again after two three days they will deduct this "as WAP CHARGES" and the same process is still continuing! As a prepaid connection, now a
days we are afraid to re-charge with more than Rs.50/-!

We have been complaining about this to the Executives and Sr. Executives continuously for the last four months. You can understand about this if you check your complaints book.
We can also provide the complaint numbers and the dates /names of contact personnel to whom we have complained.
We have been requesting your customer service people to look into this time and again. But no action has been done from your end till the date.

Sorry to mention that AIRTEL CUSTOMER SERVICE is providing very poor service to its customers!

Request you to PLEASE look into this and take necessary action for not deducting this amount every month. I have been using this number for several years, hence I am not in a position to change this number.

If we did not get a suitable reply / a permanent solution, we have left with no other choice than complaining / file a case against this
before the Consumer Court.

Awaiting your reply.

Thanks

Meera Devan

Dear Sir
may i Resident in MENON COLONY Shiroli Pulachi Kolhapur May I neighbour the nagaon tower of company but may not received the Frequency in this tower but received in Rukadi tower inthis away 9 Km & nagaon 0.5 Km In this During network change the Call Drop & one Way Calling Is to faced to me
In my colony The 14-15 Airtel Custmer this problem Faed This Is Problem Called To Custmer Care & Custmer Care Relation ship In kolhapur M/S Ashtavinayak Enterprises Kolhapur but it can not solved
The Following user no
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
This HAve Same Problem

Regards
R S Ingawale
H No 612 Menon colony, Behind Mahalaxmi mangal Karyalaya
A/P Shiroli Pulachi Kolhapur416122

Dear sir,
I don't want any message strictly from 5432101 regarding fashion tips or any thing else. I am trying to stop this service from many days I spoke to many customer executives on Airtel but no one helped me out to unsubscribe this service. Daily 1Rs. is deducted from my account please help me out to stop this service as soon as possible and get all my balance back.
Yours Truly,
Abdul Qadeer
Ph No: [protected]