Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2689

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
D.Anand prakash
from Chennai, Tamil Nadu
Jul 14, 2008
Resolved
Report
Copy
Resolved

not receiving the bills by courier

am not receving the bills by courier so, pls send the bills by email....
Helpful
Found this helpful?
102 Comments
Report
Copy
B
Bhuvnesh Solanki
from Mumbai, Maharashtra
Jul 14, 2008
Resolved
Report
Copy
Resolved

I am having a COCP connection-[protected] on the name of T and T Motors Ltd.
In the month of may we purchased some COCP & COIP connections having INDUSIND BANK -225 PLAN, I also buy one connection-[protected].
At the time of giving connection sales executive Mr. Kapil-[protected] promised that our previous nos.Plan will also be changed so that our internal nos.will be free.
But till today the plan have not been changed, Regarding this we also talk to Mr.Romit Chawla (Boss to Mr. Kapil), But they all give false commitment & our Problem is not rectified
Now we are fed up & thinking of surrendering all connections
Please this is last hope for us.Kindly look into the matter & get our problem rectified

Bhuvnesh Solanki
T & T motors Ltd.
Jaipur
Aug 14, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dr sanjay kumar pandey
    from Lucknow, Uttar Pradesh
    Jul 14, 2008
    Resolved
    Report
    Copy
    Resolved

    Dear sir/ma;m,
    my mom's airtel no is [protected]..I myself went to airtel outlet here in mayur vihar phase-1 to get life time validity..i asked the customer care executive to get me best offer as a normal guy does..she told me ;its 295 with talk time 10 rs...hence it was airtel outlet so i trusted her and got it on 14-7-08..when i came home and started checking messages sent by airtel to my no..I found that life time validity is coming to 196 rs with 10 rs talk time and last date for life long validity is 15-708..I was shocked ;even customer care executive cheated me by not disclosing offer given by company and overcharging me 100 rs extra ..
    I felt very cheated and humiliated and making fool of myself.I went to outlet and talked to that executive and head of that outlet..but no positive responce...
    AIRTEL IS WORST POSSIBLE SERVICE GIVEN TO CUSOMERS AND AIRTEL EXECUTIVE WITH HEAVY MAKE -UP SITTING THERE ARE HOPELESS AND NOT AT ALL TRUSTWORTHY..THEY ARE THERE TO CHEAT CUSTOMERS AND MAKE FOOL O[censored]S...BE AWARE..
    WITH REGARDS,
    Dr sanjay k. pandey
    Aug 14, 2020
    Complaint marked as Resolved 
    I agree with you. I also had a very bad experience with airtel mayur vihar phase-1 outlet. I have been waiting for micro sim for my cell phone for the last 1 month, and these guys are real . they ask me to come in a week's time, and when i come again, they give another weeks time and so on. I have had 7-8 visits to this outlet, and these guys are good for nothing. specially the manager sitting at the end corner. he is a such a , who doesn't know how to behave with customers and his staff members.

    finally i had to give up, and disconnect my 5 years old airtel number. i switched to vodafone.
    earlier i thought bsnl and mtnl are the worst, but now i feel airtel is even worse.

    i'm glad i never have to visit the airtel phase-1 outlet.
    Are you talking about D.S Enterprises ??

    Just a small visit to a get a number changed to airtel was a harrowing one.Nobody bothers to hear u out. all of them are very busy at all 5 desks. i would rather change my number to vodafone now.
    a connection for broadband at the same center had been a difficult proposition.
    Airtel is good but this particluar shop is pathetic...
    airtel mayur vihar ph-1 is . they people infact dont deserve any job in the world. for anythg u go there, they say dial cust care from landline near door.also they have zero knowledge about any damn thing. moms swear i have not ever seen such duffer people and sucking store. infact PAN wala shop has better knowledge compared to what they have.
    MY FRIENDLY REQUEST TO ALL AIRTEL USERS. "I[censored] WANT SAFETY O[censored]R MONEY AND TIME, JUST GO FOR SPITTING ONLY TO AIRTEL MAYUR VIHAR PH-1 .
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      O
      om prakash nishad
      from Gurgaon, Haryana
      Jul 14, 2008
      Report
      Copy

      Sir,
      i perchased Prepaid GPRS card at 11-july-2008, Time 1:27 pm and A message recieved from airtel " Your request has been save.and your mobile office will be activated within 48 hours. BUT it is not activate after 65 hours also.

      kindly plz send me setting of MOBILE OFFICE .


      thank u.
      i am om prakash i requested sir please close my mobile.no.is [protected] immideatly
      thanking you .

      om prakash
      s/o kishun dev upadhyay
      vill.dixit pakri
      post. rajapatti kothi
      dist. gopalgang
      dear sir,
      i have problem tht my internet on mobile is not working...it always appear as communication error...
      i have activated mobile office but nt opening since one month...plz reply soon as possible...
      ...even airtel live is nt opening
      kindly solve my problem...
      plzzzzzz sir
      sir,
      my a regular customer of airtel, i do not have any problem with airtel service, but i can't activate mobile office on my number please send me the settings of mobile [protected]@[protected]
      While i am activating my MObile office i got message Request Time Out . please guide me to activate MObile ofiice
      mere ko sim liye 1 week he hua hai aur mere sim se massage kahe bhe nahe jata hai .costmer care ne jo bataya wo sab kar ke dekh liya .ab mai is sim ka kya karu ????????????please give me answer my question
      Helpful
      Found this helpful?
      5 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dr. Navin Rajpal
        from Delhi, Delhi
        Jul 13, 2008
        Resolved
        Report
        Copy
        Resolved

        I am working in Delhi and my wife is working in Rewari Haryana, therefoe I was having one lifetime prepaid connection from Airetel ( no. is [protected]), as in vacation i.e. during May June we stay in Delhi, before shifting to Delhi on Ist may I gor the connection recharded with Rs.100/- (though I was having more than Rs.900 balance on my phone), just to complete the formality of recharging every six months. In the last week of May I received a message on the phone that you get it recharged with Rs.200 every six monhs otherwise connection will be closed and subsequently it was closed also. When I approached Airtel outlet in Delhi they told me to approcah rewari office, but as we were in Delhi till 30th June it was not possible for me to visit rewari office. On 30th June we approcahed the Rewari office and submitted all documents reqiured, but unfortunately the number has not been reconnected. This number is important for me for two main reasons. 1. The number is printed on my son I-card of school for emergency contact and 2. There is a balance of more than Rs.900 on this connection. This connection is being used by us since Oct. 2006
        Aug 14, 2020
        Complaint marked as Resolved 
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          M.K.ABDUL KHADER
          from Ernakulam, Kerala
          Jul 13, 2008
          Resolved
          Report
          Copy
          Resolved

          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code. My mobile number is [protected]. I am Kannur, Kerala, India
          Aug 14, 2020
          Complaint marked as Resolved 
          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code. My mobile number is [protected]. I am jhunjhunu, rajasthan, India. your customer care services are so bed
          i purchased an airtel sim card anf kept it idle for 3 months now it is blocked what to do???? please help me...plzz
          send me puk
          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code.My mobile number is [protected].sim number[protected]
          I unched in wrong PIN number and it got blocked. My mobile number is [protected]. plz fix this problem
          my si card got blocked becaouse of wrong puk code...n now i want a new sim card
          type 0000
          i don't know puk code no?plz my sim has blocked plz tell me.my num is [protected].i m frm bangalore?
          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code.My mobile number is [protected]
          i don't know puk code no?plz my sim has blocked plz tell me. my number is [protected].
          need puck code my no is [protected]
          I have a sim but i don't no number & sim no.[protected].Plz send number on this no.[protected]
          I have a sim but i don't no number & sim no.[protected].Plz send number on this no.[protected]
          i miss handled pin code of my sim. now they are asking for the PUK.My sim no is [protected].
          sim no is:[protected]
          my sim card is blocked
          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code.My mobile number is [protected]. my sim no[protected]
          plz send my puk no this no-[protected]
          i need my puk number my number is [protected]
          MY MOB.NO : [protected]

          MY SIM CARD NO :[protected]H2

          my sim card is blocked
          i want to know my mobili pin code and my mobile number is [protected]
          my mobile number [protected] was lost on[protected] with samsang guru100 mobile and i find with the help of mobile tracker that the convicect was using sim card [protected] so please grant me the detial of that no of my email address [protected]@gmail.com i am very thankful to u
          [protected]
          Puk enter
          hello, i am a rakesh kumar give me the airtel puck code my mobile number [protected] and sim im number[protected] pleas give the puck code number
          my phone no is [protected]
          my phoneis blocked
          please send my sim pin no.
          i have nokia phone . i have airtel sim card . but my puk.no... lost plzzzzzzzzzzz give mi my som card puk no... [protected] plzzzzzzz help mi
          asallamualikum my sim has blocked due to small childs plz tell my puk code recently .
          pin bloced my no. is [protected]
          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code.
          My mobile number is [protected]. my sim no[protected]
          plz send my puk no this no-[protected]
          my mobile number is [protected] so its blocked wit puk...and i lost out my puk number...may i know my puk num as fast as possible..im a student
          I unched my puk num in wrongly and it got blocked..but i dont't knw my puk num..my mobile num is [protected]..PLZ SEND MY PUK NUM VERY URGENT..THANK YOU
          i accidently locked my phone it is asking for a puk number but my sim card locked as well need my puk number plz my num is [protected]
          I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code.
          My mobile number is [protected] plz.
          MY MOBILE PHONE HAS BEEN BLOCKED AND NOW I CAN'T RECHARGE MY MOBILE
          my mobile phone has been blocked and i can't recharge, so what do i do
          i need unblocking my mobile phone so i can recharge my mobile
          i have an airtel sim card i dont know the no and SIM no is[protected]H1
          plzz send me the number so i cant start it
          i lost my puk n pin no plz send it my mobileno is[protected] i used nokia 7210 n nowho is giving on sim is[protected]
          sir mem I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code.my mobile is [protected].sim number[protected] im jodhpur rajasthan
          I punched in wrong PIN number and it got blocked. Then it is asking for a PUK code.My mobile number is [protected]. plz send my puk no this no-[protected] immediately.
          Helpful
          Found this helpful?
          39 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suman Banerjee
            from Darwha, Maharashtra
            Jul 12, 2008
            Resolved
            Report
            Copy
            Resolved

            Sir,

            I am using Airtel prepaid service. But from past 12 months I am facing verry bad coverage problem.
            The signal strength is very poor at our residence which is at Kharagpur, West Midnapur, West Bengal.
            The voice breaks during any call both incoming and outgoing and the problem is both indoor and outdoor.
            I complained on customer care innumerable times but till now I got no solution. Every time I complain on Customer Care they just give a time and when the time expires the problem remains same as previous.
            And now I am feedup of complaining again and again.

            Thanking you
            Summan Banerjee.
            Aug 14, 2020
            Complaint marked as Resolved 
            i like airtel priped sebha
            I have taken a new AIRTEL prepaid lifetime SIM on[protected] & then i recharge with Rs.498/- for unlimited internet.Then customer care persons told me that within 48hrs you can access it.but i failed more funny thing that i am calling 12118 number, automatically it diverted to 121 & customer care persons harass me & can't beleive me, lastly cut the phone.They are telling that my handset(N72) is not updated to them.
            so i cant get the MOBILE OFFICE settings for using internet.
            AIRTEL CUSTOMER CARE PERSON'S BEHAVIOUR ARE VERY VERY BAD & AIRTEL SERVICE IS MORE BAD.
            AFTER 3TIMES CALLING TO CUSTOMER SERVICE CENTRE NO CONNECTION TO SERVICE CENTRE WITHIN 24hrs.
            PLEASE HELP ME.
            Sir,

            DEMO SMS [Your mobile has won 750, 000 Pounds in 2009 shell int'l mobile draw [Pin No: SPDC-012009] tO CLAIM SEND NAME & lOCATION TO eMAIL : SHELL.CLAIMS(AT)LIVE.COM

            Pls. help me. [My. Cont. No.- [protected]]
            Dear Sir

            I am from Delhi and often go to Siliguri for the official work, therefore to reduce the expanses on communication we procured one Local AIRTEL SIM having Mob No [protected]. The same was E, Charged at Delhi for Rs 300/- Through Mob No [protected] on 20 July 09 at 12.58 PM. The funniest thing is that we receive the massage that > RE CHARGE SUCCESSFUL ON[protected] AT 12.58 PM. TALK TIME Rs 0.00 MRP RS 300.00 TRANS ID[protected]. CALL 12131 TO KNOW BEST AIRTEL OFFER. Sender E Charge.
            We have tried all the measure to know what exactly has happened, but all in vein. I have incurred lose also due to this . Please help me because AIRTEL is dumb in this matter.

            Regards
            IJ SODHI
            Sir,
            I'm using airtel from 3 yrs .. All is good in Airtel But mobile Office rental is too high 498 rs/month ..Whether in Aircel, it's just only rs 98/month .. I know in aircel speed is half of airtel but the rental is 5 times smaller than AIRTEL .. Now it's reduced to 1536 mb in a month . Previous was unlimited .. So I'm requesting airtel to please look after this & reduce mobile office rentals .
            if anyone tell me about airtel mobile office hack code without any cost so i can tell him airtel live hack. my email [protected]@ymail.com
            my no is [protected] i recharged for 53rs msg card for one month but after two days its not working now so i made a complaint but no action ve been taken i continuously calling for 3 days to c care but they are not responding well so it totally make me more irritate and hesitate to call again to airtel
            AIRTEL WAALE MADARCHOD HAI INKI MAA KUTTE SE CHUDI HAI TABI SAB KE SAB KUTTE KE BACCHE HAI
            Helpful
            Found this helpful?
            8 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anup Kashinath Tabhane
              from Mumbai, Maharashtra
              Jul 12, 2008
              Resolved
              Report
              Copy
              Resolved

              Hi,
              I am a prepaid card holder of airtel prepaid service. My card is a 'Friends' card. With this I can form a group with four other Friends card holders & enjoy a call rate of 10paise/min. You can break from the existing group anytime you want & can form a new group or join another group. I formed my group with my three friends. Some days later(In the month of May) I wanted to break from the group & wanted to join another group. But whenever I tried so I would get a service reply, " You were unable to break from the group." I contacted the Airtel customer care & inormed about the problem numerous times. At first the Customer Care Associate told me that there is a technical problem with the system and numerous other customers were acing the same problem. They further told me that they are unaware as to when the problem will be resolved. They told me to try again & again to break from the group till I succed.However I haven't been able so far to break from the group. Meanwhile I registered a formal complaint with airtel customer care on June 18th 2008 & they assured me that the complaint will be attended soon. But neither have I received any sort of communication rom them nor my problem has been resolved so far. Even today also I tried to break from the group but received the same service reply...
              Aug 14, 2020
              Complaint marked as Resolved 
              Hi, I have a similar but much worse problem. I have been a member of a CUG since 3 years now. Recently i decided to break from this group and form a new one. However when i follwed the procedure, the only message i got was "System is processing your request". Finally i called up Customer Care. In fact I've been calling them for 6 months now. The only reply i get is "We are extremely sorry for the inconvenience. Your problem will be resolved in 24 hours. Our technician will call you in the next 24 hours". I wonder if 24 hours and 6 months are the same!! I think Airtel Customer Service should be renamed to Airtel Customer Harass.
              Exact same problems ... except that i get a message saying
              "You were unable to break from the group[113]".
              Customer Care people have no clue bout it and so they anything ...
              like ...
              restart ur phone and try again
              try after 24hrs.
              am going really mad at it now ...

              Airtel Prepaid — Problem Coming in Breaking the Group

              i have friendz sim card but while breaking the group my request is only in pending.No any reply or return msg comes for me.From[protected] i was trying to break group, And also calls to cc but they only says me problem will solve in 12, 24, 48 hrs.But never problem solve.
              So i request u to plz break my group frm ur side, so afterwards i will create myself group freash.

              My number is [protected]
              I have used sony ericsion . my cell is missed. Please lock sim card . My cell number is [protected]. Please quick and immediately
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                MR. ANKUR RATHORE
                from Bengaluru, Karnataka
                Jul 12, 2008
                Resolved
                Report
                Copy
                Resolved

                RESPECTED SIR,
                I AM ANKUR RATHORE MY NO. [protected]. I HAVE SEND MESSAGE TO ACTIVATE INTERNET MOA TO 52818 ON 8TH JULY THEN GPRS IS ACTIVATED. THEN WAS ASKED TO SEND ANOTHER SMS MO TO 2567 TO GET CONNECTION (SETTINGS) I HAVEN'T GOT ANY SETTING TILL NOW. I CONSULT TO CUSTOMER CARE MANY TIME FOR THE CONNECTION THEY ALWAY SAID ME WE HAVE SENT YOU SETTING BUT I HAVEN'T GOT TILL NOW.THEN AGAIN I TALK TO CUSTOMER CARE THEN THE EXCUTIVE SAYS THAT U GO TO NEAREST AIRTEL OFFICE FOR MANUAL SETTINGS BUT NO RESPONSE GOT FROM THEM.
                I HAVE ALSO TRIED TO TAKE INFORMATION FROM UR NO.12121 BUT NO RESPONSE GOT FOR THEM FINELY I FILED A COMPLAINT (NO.[protected] NO RESPONSE GOT TILL.

                SIR ITS A REQUEST TO U THAT PLEASE SEND STEP BY STEP METHOD HOW TO CONNECT TO INTERNET IN PC MANUALLY IN THE E-MAIL ID ankur.[protected]@gmail.com MY HANDSET IS NOKIA 6630.

                THANK YOU FOR LOOKING THROUGH MY PROBLEM. WAITING FOR QUICK RESPONSE.
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer care Complaints - AGAINST INTERNET(GPRS) CONNECTION
                View all Airtel customer care complaints
                Airtel customer care


                AGAINST INTERNET(GPRS) CONNECTION
                RESPECTED SIR,
                I AM SHARDAPRASAD DUBEY MY NO. [protected] HAVING MOTO A810 HANDSET. I HAVE SEND MESSAGE TO ACTIVATE INTERNET AND GPRS IS ACTIVATED. THEN I HAVE ASKED TO SEND ANOTHER SMS TO GET CONNECTION (SETTINGS) I HAVEN'T GOT ANY SETTING TILL NOW. I CONSULT TO CUSTOMER CARE MANY TIME FOR THE CONNECTION THEY ALWAY SAID ME WE HAVE SENT YOU SETTING BUT I HAVEN'T GOT TILL NOW.THEN AGAIN I TALK TO CUSTOMER CARE THEN THE EXCUTIVE SAYS THAT U GO TO NEAREST AIRTEL OFFICE FOR MANUAL SETTINGS BUT NO RESPONSE GOT FROM THEM. I HAVE VISITED TO AIRTEL LOCAL OFFICE AT GANDHIDHAM BUT UNABLE TO DO SO WHILE VODAFONA CARE HAS ALREADY WERE DONE THE MANUAL SETING IN THE PAST BEFORE USING YOUR SERVICE.

                I HAVE ALSO TRIED TO TAKE INFORMATION FROM UR NO.12120 CUTOMER CARE EXECUTIVE BUT UNABLE TO CONNECT INTERNET VIA BLUE TOOTH. NOW, WHAT SHOULD I DO !

                SIR ITS A REQUEST TO U THAT PLEASE SEND STEP BY STEP METHOD HOW TO CONNECT TO INTERNET IN PC MANUALLY IN THE E-MAIL ID [protected]@rediffmail.com MY HANDSET IS MOTOROLLA A810 OR SEND YOUR LOCAL EXECUTIVE FOR SETTING THE INTERNET CONNECTION IN PC.

                THANK YOU FOR LOOKING THROUGH MY PROBLEM. WAITING FOR QUICK RESPONSE.
                REGARDS

                S P DUBEY
                [protected]
                [protected]
                hello sir,
                i m sudeep kumar gupta my mobile no. is [protected]
                i have already a airtel broad band internet connection. my plan is 499rs. per month.
                some month ago its work properly. during some difficulties i formatted my system.
                when i format it it not works properly.please give me a step by step setting suggetion for steblishing connection again. i m unable to steblish connection again.
                so, plzz help me.
                Hello sir,
                I am Wasi my phone is not working i am call any number he/she say that your account is
                closed but my internet is working sir please give me answer of this problem immediately
                otherwise you know what i am do against you
                Sir please activate my MOA i send more message to 52818 and i got 'no keyword found' please act. Today moa
                sir please MOA in my mob. [protected] i hed also sent more message to 52818 MOA PLEASE SIR ACT. TODAY
                I HAVE SENT MSG AIRTEL TO 52818 MY BALENCE DEDUCED BY 4.99 RS
                Dear Sir,

                I have Activate internet service, but i am not able to connect internet last 3 day, i had took all the setting from customer care, but still not able to connect & balance has been detected.
                my no.[protected]..
                please try to solve my problem on immediate basics.

                my e-mail [protected]@yahoo.co.in
                Helpful
                Found this helpful?
                7 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kamal Kumar Singhal
                  from Aurangabad, Maharashtra
                  Jul 12, 2008
                  Resolved
                  Report
                  Copy
                  Resolved

                  I need the complete call summary of 3 months
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  PL mail me my bill summary and info for paying it online
                  Phone number [protected]
                  i am not getting my bill reguiarly.
                  I WANT THE BILL SUMMARY OF MY NO.[protected] FOR THE MONTH OF FEB 2009 AS EARLY AS POSSIBLE.I REQUEST U TO PLZ MAIL IT ON THE ABOVE E-MAIL ADDRESS.ILL B REALLY THANKFUL TO U.
                  i need bill summaryof my no [protected] for the month of november 2010 i request you plz mail it on amarnath.[protected]@gmail.com
                  I need bill summury of [protected] for the month of october-2011 pl. mail the same details to my email


                  maheshkumar.[protected]@gmail.com
                  Please send my Post paid bill summery for the month of May 2015 for the mobile number [protected].
                  Sir,

                  Please send the bill summery for my Postpaid Mobile No.[protected] to my e mail. [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  7 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    alagar
                    from Bengaluru, Karnataka
                    Jul 11, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have received one sms from 52255 (Friends Zone). I send the reply to that mail id.. After that reply i rec'd reply from the id..
                    But when ever they contact that time only i send reply... other time i send any msg it display me as this information was invalid.. kindly send me the address for that zone and reply me...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I too receiving messages fron friends zone kindly send the no to deactivate it
                    Yes.. He is absolutely right. Airtel has adapted such cheap business tactics.. Shame on Airtel.. Still Iam getting such messages from Airtel.
                    TRAI must look into such matters and should penalise them with huge monetery penalties and code of conduct. so that no other service provider would dare to take such cheating tactics to improve their revenue.. I really wonder whats TRAI doing... Is it really worth having or is it completely lost its consciousness????
                    i have wonder like seeing like friend zone in aitel live
                    HII I AM MAHENDRA MAY BILES TOTALS OK
                    Helpful
                    Found this helpful?
                    5 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SUMAN
                      from Delhi, Delhi
                      Jul 11, 2008
                      Resolved
                      Report
                      Copy
                      Resolved

                      my self suman kumar I have a airtel prepaid no.-[protected] for previous 10 months, when I call any chargable number then no sent me my last call cost &My gprs connection is activated for previous 5/6 months but I sent MO to 2567 for setting of mobile office(gprs) then reply me the service is currently no enable for your number.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      my no. is [protected], but my airtel to airtel not sending my mobile, why ?
                      plz send problem my e-mail address
                      want to know abut airtel ratecutter ! send me fast!
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        surendran.g
                        from Chennai, Tamil Nadu
                        Jul 11, 2008
                        Resolved
                        Report
                        Copy
                        Resolved

                        dear sir,

                        i am poor costomer of airtel mobile, i take a new connection airtel pree paid before 45 days. when i took connection, i submit add.proof(ration card with photo). then ur people want to me again id proof. i submit my id proof (voter id & photo ) 7 days before. there have no response till. i am waiting for ur resposable action . other wise i leave my airtel connection.
                        mobile no [protected]
                        sim no [protected] h 2
                        id proof ration card &voter id

                        rgds,

                        surendran.g
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Airtel Prepaid — out going bar

                        sir this is my mobile no:[protected] i all ready submet the document's when i took the new then only i submeted so now my out going is bareon 24/11/09 then again i submeted docment's in airtel officeon: 26/11/09 in bgumpeat hyderabad till now actvatino is not don
                        Sir
                        i suresh kumar cont no [protected] plz coll detal out going & incoming & network covrege aria detal for octuber & november,






























                        7
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          anandarupdas
                          from Kolkata, West Bengal
                          Jul 11, 2008
                          Report
                          Copy

                          To
                          The Manager,
                          Customer Relations,
                          AIRTEL India,

                          Sub: Online Bill Payment for [protected]

                          Sir/ Madam,

                          This is to bring to your kind attention that I am an Airtel customer for quite some time now and my mobile number is as mentioned above. I am facing a problem with the online payment of my bill. I have tried logging on to my online portal and make a payment. however it did not accept the password for some reason. I tried resetting the password from the same portal. But that did not work.

                          I have spoken to a number of Customer Service Executives so far on this and also spoken to three supervisors on floor. Nobody seemed to be able to give me a proper solution. Everytime I was told that due to server upgradation this issue is occurring. However I would like to know - Can a telecom company afford to keep their servers down for 48 hours and make their customers suffer for that?

                          Moreover, since my outgoing is barred, I am not even being able to send the WEBPSWD request through SMS to 121. As informed already for a number of times, I am not in a condition to visit any of your outlets and make the payment physically. Online payment is the only option for me right now.

                          I am not being able to make any outgoing calls as my outgoing is barred and I am also not being able to make the payment for the outstanding bill. Would like to know, why for no fault of mine, I am made to suffer so terribly.

                          To add to this, during my interaction with your supervisor Amit Nandi, he clearly mentioned that "Airtel cannot help you. If you cannot pay your bill, it is your problem..."
                          Would like to know ... Does this go in accordance with your customer service agreement? Is this the way you are used to treat Corporate Customers?

                          I had taken this connection with the expectation that I will be able to avail the services that has been promised and committed to me.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jegan
                            from Hyderabad, Telangana
                            Jul 11, 2008
                            Report
                            Copy

                            i have submitted my Pf withdrawl on march''8 but i didnt get till date.
                            Sir,

                            I have applied for PF withdrawal on May - 2009 through HR Active
                            Connect. My PF No is HR/GGN/10693/018615 and Employee ID is 44394, But till date i have not received my PF. & Also i am not received any feedback from company.

                            Request you to please provide any contact person name & contact number related with PF processing department.

                            Please look into the matter & do the needful

                            Thanks & Regards,
                            Nilesh Bhalerao
                            Cel # [protected]
                            Email :- bhalerao.[protected]@mahindra.com
                            Sir,

                            I have applied for PF withdrawal on Sep - 2012 through HR Active
                            Connect. My PF No is HR/GGN/10693/028561 and Employee ID is 56265. But till date i have not received my PF. & Also i am not received any feedback from company.

                            Request you to please provide any contact person name & contact number related with PF processing department.

                            Please look into the matter & do the needful Plz

                            Thanks & Regards,
                            Vinod Kumar K.C
                            Cel # [protected]
                            Email :- [protected]@gmail.com
                            Dear Sir,

                            My PF No Is -HR/GGN/10693/028561


                            dear sir steal your not send the pf office sir plz send the pf
                            office sir. some problem is ther sir i need money sir already over
                            2year sir iam applied for 2nd time 1st time my salary account wheel
                            be closed. my pf money hes bock to pf office that y iam applied for
                            2nd time sir plz move the my pf form to pf office. sir
                            plzzzzzzzzzz...

                            Anticipating your reply at your earliest.plz

                            With Warm Regards,

                            Vinod Kumar
                            Project Manager
                            [protected]
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dhrub Dubey
                              from Chennai, Tamil Nadu
                              Jul 10, 2008
                              Resolved
                              Report
                              Copy
                              Resolved

                              On 30th.June I got delivery of a sim card and within 2 days varification was completed..till today ie 11th July 2008 sim is not activated..almost everyday I have been calling retailer regarding that and their answer is "your phone is already activated" when I contacted Airtel costomer service to know the status they informed me that the number allotted to you by retailer is already registered with another person who is using it.
                              Can some one help me out? How can I get out of these useless hassles?
                              Number allotted to me is:[protected]
                              The cell of Retailer is:[protected]/[protected]/[protected] & email id:[protected]@yahoo.co.in.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sir
                              we have purchased the new sim card on dt 05/07/08 from kiran mktg at borivali (w).sim no. is [protected] (life time) & I have submitted all document But sim is not activated till date & I have visited the kiran mktg (gallery) twice but despite giving assurances of activation it has not been activated till yet.I am waiting for your response.

                              Regards,
                              Vinod Bang
                              mr, airtel
                              I'm ajay gajjar from kalol.i have 1 problem? i'm write in hindi.
                              mere dost ka 1 no bvand hai.wo no gum ho gaya hai uske pas koi dusre document nahi hai.wo no mere ko lena ka hai.to mere ko sim card ka sim no mil jaya to badi mehrbani hogi.
                              thanks for...
                              Ajay gajjar
                              Dear sir, I am using Air Tel mobile services since last 2 years. Earlier i was using Air Tel postpaid service having mobile no.[protected]. Then, during this july i have tranferred my Postpaid connection to Prepaid connection. But, due to any faulty input that issued prepaid SIM have gotten blocked by only your Air Tel personnel. Further, your personnel at Air Tel, Communication Needs, Shop No.1, CS-1 Block, Sector-25, Noida, have issued a new prepaid SIM with the same number on 08 Oct.2008 and activated as well and simultaneously, a lifetime recharge of Rs. 999/- have been made. But, on 20 Oct. 2008, my prepaid SIM have got blocked, and no one is getting why it was happened...? I have made several requests & complaints to your customer support as well as that retail Air Tel counter at sector-25, Noida, but, no one of your personnel is responding to resolve this issue. They all are just replying account is showing SIM is blocked and assuring this No. will get back in next 24-96 hrs. but have not gotten started. Therfore, here i m requesting you to please solve this issue to avoid the threat of improper services from Air Tel. Thanking you.

                              Airtel Sim — SIM NOT ACTIVATED TILL NOW

                              Hello,
                              I have taken Airtel Sim before 3 days. It was not activated till now. Its saying "Sim card registration failed"
                              my phone no [protected] and my sim no[protected].is not activated since in month plz help us.

                              Airtel Sim Card — sim card not activated

                              I have taken airtel postpaid sim card with the no[protected] and the phone no is [protected]. The vendor has taken Rs 300 from me and till now it has not been activated. I have taken sim card on thursday 30th april afternoon and till now my sim card is not activated. Please reply me as soon as possible. Vendor is not lifting the call. HIs phone no is [protected]. He is not lifting the call.

                              AirTel — Sim stopped

                              I had bought an airtel life time prepaid sim cost Rs.400/-.after 2months sim stopped without any previous notice.neither retailer nor agent is entertaining us.i have lost hope for those loses .give them some notice because we the merry customer r suffering

                              AirTel — Simcard not activated

                              My Airtel simcard with handset was stolen on 01.05.09 at pune in Maharashtra State.I informed to customer care on same day to block the said card which is group mobile no. of Maharashtra State Electricity Distribation Co.Ltd ( MSEDCL). The card is blocked.Then, I received new simcard having same no. on 07.05.09 from Co. But it is not activated upto date . The message on screen like "Invalid simcard"is displayed.
                              As this No. is my official no. I can't do my office's work smoothly without phone. Hence, it is requested to do needful at earliest.
                              how to solve outgoinig call stop other calls

                              Airtel . — reverification

                              my no is [protected] disconnected due to wrong varification
                              i want to revarification my no immediaty

                              Airtel — Sim Block and issued to new customer

                              COPY OF COMPAINT FILED WITH AIRTELL, AND ACKNOWLEDGEMENT
                              Date & Time - 17/11/09 & 09:18 AM

                              Dear Airtel Customer,

                              Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

                              Warm Regards
                              Airtel Customer Service


                              Date: 01/01/2009 09:22:07 AM
                              From: [protected]@punjlloyd.com
                              To: [protected]@AIRTELINDIA.COM


                              Dear sir madam

                              I have a corporate connection no [protected]. and i have made advance
                              payment of rent for 1 year.

                              Around 4 months back i lost my mobile and subsequently i requested for new
                              sim card at air tell (Sheeba electronics) office at jail road new delhi.

                              But till date i have not got the sim activated after repeated request at
                              Jail road center and when i call at your customer care they don t give
                              complaint no as my connection is not working. They always suggest that i
                              should visit center and request them and time is passing by but nobody
                              cares to take any action.

                              Even after 4 months my connection is not working and i am losing on my
                              advance rent.

                              As per my opinion i have prepaid advance rent for 1 year that s why air
                              tell people are ignorant and not taking any action on my request.

                              Has my no. been allotted to sum other customer or what s the problem.

                              You are requested to get my sim activated at earliest and accordingly give
                              extension of duration in relation to my advance rent

                              Regards
                              Vijay Hazari
                              Legal Secretarial Dept.
                              Mobile : [protected]
                              dear sir i want airtel number for [protected] please replay to my email sir thanks, , , ,
                              TO,
                              SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
                              PLZTO,
                              SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
                              PLZTO,
                              SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
                              PLZTO,
                              SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
                              PLZ
                              CELLNO; [protected]
                              THANKS

                              Airtel — AIRTEL stopped call processing

                              Hi AIRTEL,

                              I have Mobile phone of NKTEL company having dual sim withVALID IMEI number.
                              But on my Airtel mobile I was continuously receiving the message like :My IMEI number is not valid and get new IMEI by paying Rs 199.
                              I have checked and confirmed that the IMEI number of mobile is VALID with the help of messaging to 57886 & also to121.Both messages told me that it is valid.But from today the company stopped my call processing.
                              But the 2nd sim (Voda fone) is perfectly running well in this mobile.
                              My Mb Num : [protected]
                              IMEI number; [protected]
                              I demand you must start my call processing immediately
                              Hi ,

                              I have taken a SIM from Airtel Main office in Sahara Mall ,Gurgaon as my previous SIm stopped working on 18/03/2010 but till date the SIM is not activated .

                              Kindly activate the same ASAP as I am not able to make any calls.Please find my details below :

                              Mobile No : [protected]
                              SIM NO :[protected]
                              Application No : [protected]
                              Contact No :[protected]/[protected]

                              Thanks,
                              V K Mathur

                              Airtel — Incoming calls barred and verification documents not processed yet

                              Dear Sir,

                              My number is not working and I able to make only outgoing calls but not able to receive any incoming calls.I work as a Independent consultant and this is my only number on which my clients can call me.As they are not able to call me due to which I am losing business ,i.e. a financial loss for me as well apart from the harressment and mentel torture from Airtel side.

                              The customer care people are doing nothing and suggesting some weird solutions such as to "manually select airtel network on the phone settings" inspite of telling them that I am calling from the same number and airtel is being displayed as the network.Yesterday,other airtel representative told me that the verification documents are not received due to which the incoming calls are barred.I am not able to understand why the documnets are still not processed when I submitted the licence proof and PAN card on 18/03/2010.
                              Just to give an overview why the documents were required :
                              I have been using this mobile no for the past 6 years but the sim stopped working due to which i got a new sim from airtel main office,gurgaon by paying rs 25/- on 18/03/2010(as the airtel office in vasant kunj,masoodpur refused to give a new sim and suggested to go to the main office in gurgaon,thereby i had to travel all the way from delhi to gurgaon).The sim was activated after a lot of folow-up with the airtel customer care but the incoming is till barred.Now,when i call the customer care they say that again i have to go to the place from where i have purchased the new sim and follow-up with them.

                              i am a senior citizen and can't travel to gurgaon again and again

                              This is a harassment and mental torture to me from airtel and i have been calling the customer care many times for getting this done.Also,this is a mistake from Airtel's end and I am starting losing my patience now!!!!!!!.

                              Please refer to the Airtel complaint numbers for more details :

                              1) 055071- For incoming barred
                              [protected] for documents not processed from Airtel though I had submitted the same on 18/03/2010 to Airtel Main office in Sahara Mall,Gurgaon
                              [protected] For SIM not activated and Balance not transfreed to my New SIM
                              [protected] For SIM not activated and Balance not transfreed to my New SIM (though the balance is transferred to the new SIM but the package which i had recharged for making STD and local calls @ 1p/sec is not activated yet.

                              I want the SIM to be activated immediately as well as the package which i had recharged for making STD and local calls @ 1p/sec.

                              I won't be able to go to the airtel office again and would rather prefer to go to the consumer court!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                              Despite your assurance no one from Airtel called me even once and I had to go through all the options in 121 for reaching the customer care everytime for their wierd trouble shoot!!!!

                              This is a mistake on the airtel part thereby requesting them to resolve the matter ASAP.

                              Please find my details below :

                              Mobile no : [protected]
                              Sim no :[protected]
                              Application no : [protected]
                              Alternate contact no : [protected]

                              Thanks,
                              v k mathur
                              Dear Sir,

                              My number is not working and I able to make only outgoing calls but not able to receive any incoming calls.I work as a Independent consultant and this is my only number on which my clients can call me.As they are not able to call me due to which I am losing business, i.e. a financial loss for me as well apart from the harressment and mentel torture from Airtel side.

                              The customer care people are doing nothing and suggesting some weird solutions such as to "manually select airtel network on the phone settings" inspite of telling them that I am calling from the same number and airtel is being displayed as the network.Yesterday, other airtel representative told me that the verification documents are not received due to which the incoming calls are barred.I am not able to understand why the documnets are still not processed when I submitted the licence proof and PAN card on 18/03/2010.
                              Just to give an overview why the documents were required :
                              I have been using this mobile no for the past 6 years but the sim stopped working due to which i got a new sim from airtel main office, gurgaon by paying rs 25/- on 18/03/2010(as the airtel office in vasant kunj, masoodpur refused to give a new sim and suggested to go to the main office in gurgaon, thereby i had to travel all the way from delhi to gurgaon).The sim was activated after a lot of folow-up with the airtel customer care but the incoming is till barred.Now, when i call the customer care they say that again i have to go to the place from where i have purchased the new sim and follow-up with them.

                              i am a senior citizen and can't travel to gurgaon again and again

                              This is a harassment and mental torture to me from airtel and i have been calling the customer care many times for getting this done.Also, this is a mistake from Airtel's end and I am starting losing my patience now!!!.

                              Please refer to the Airtel complaint numbers for more details :

                              [protected] For incoming barred
                              [protected] for documents not processed from Airtel though I had submitted the same on 18/03/2010 to Airtel Main office in Sahara Mall, Gurgaon
                              [protected] For SIM not activated and Balance not transfreed to my New SIM
                              [protected] For SIM not activated and Balance not transfreed to my New SIM (though the balance is transferred to the new SIM but the package which i had recharged for making STD and local calls @ 1p/sec is not activated yet.

                              I want the SIM to be activated immediately as well as the package which i had recharged for making STD and local calls @ 1p/sec.

                              I won't be able to go to the airtel office again and would rather prefer to go to the consumer court!!!

                              Despite your assurance no one from Airtel called me even once and I had to go through all the options in 121 for reaching the customer care everytime for their wierd trouble shoot!!!

                              This is a mistake on the airtel part thereby requesting them to resolve the matter ASAP.

                              Please find my details below :

                              Mobile no : [protected]
                              Sim no :[protected]
                              Application no : [protected]
                              Alternate contact no : [protected]/[protected]

                              Thanks,
                              v k mathur

                              Airtel — being tortured for giving documents again and again

                              Sir, before a long time on my request airtel issued the two nos. i.e [protected] and [protected] to me. I submitted my complete documents as per the requirements of the company and govt. of India ( election i.d proof, photograph and fulfilled the application form ) to the dealer but again your company telephoned to me to submit the documents again, I adopted the above same procedure again. In this regard any person named Deepak telephoned to me again to submit the document third time now I am afraid of in this terrorism world that my documents can be used for the criminal activities. I don't know who is Deepak. If the documents are misplaced who is responsible for it or if there is a fault on the side of company about address etc it is not the responsibility of mine. If in this case the company wants to get my documents third time they have to give in writing about the previous documents and now to get the purpose of documents and guarntee the documents will not be used for any unsocial activity. I have informed you and if I will be tortured information will be sent to police as well as hon'ble court.
                              Onkar Singh
                              C-1111, L.I.G D.D.A Flats East of Loni road, Delhi-93.

                              Airtel — Document not correct

                              Dear Sir:

                              I got a Airtel no:[protected] a few years back but last week I got a message saying that "as per the government audit agency the documents pertaining to your airtel moblie numver are found to be incorrect.please submit passport size photo address and photo ID proof with duly filled prepaid application form at your nearest airtel relationship centre within 3 days"

                              I submited all the document on the same day I got the message. but now my phone can not making STD and ISD call...

                              For many years I used the same number and I cannt afford to lose this number, since I'm a NRI and all my contact even from outside india know me as only this number...

                              so Please verify what is going on and what can I do about it.

                              Thanks
                              Siddick

                              Airtel — Same airtel number sim allotted to some person

                              Same Airtel mobile number "[protected]" alloted to some other person without any information to me. Where as I am the customer of Airtel mobile services since 4-5 years.
                              Please look into the matter as mentioned above.
                              And reply as soon as possible.
                              Thanks & Regards
                              Amit Chaudhary
                              Mob: +91-[protected]

                              Airtel — re verification

                              sir I am a defence personnel.i submited my documents for re verification as desired by the company in the month of jan 2011.I got the acknowledgement that my documents are correct and my services continues. now again i am getting sms asking me to submit the documents for re verification lest my phone will be disconnected.why is it so.other company like aircel has never asked for re verification
                              in world cup days, cricked updates sms started automatically on my phone which i overlooked.when i noticed that my balance is being deducted, i contacted customer care.the executive did not agree that there can be some malfunctioning in the system, .I was refered to his supervisor/senior.A lady came on line but she too was reluctant to admit the error instead blamed me of activating the service, enjoyed it and then complaining.she even said that go ahead with your complaint any where you wish.
                              later I learned that this type of cheating has been done to my other colleagues too.

                              Airtel — Not activate blocked Sim card

                              My sim card was blocked for non-usage for a continuous period of 3 months, which is not true. I used my phone every single day. Now they are saying that my number has been recycled. It's been 2 weeks since the outgoing and incoming service on my phone has been blocked, but despite speaking to the customer care people, no action has been taken. They keep asking me to come back after 2 or 3 days, and this has gone on forever.

                              No one in airtel is willing to take responsibility for what is happening to my number. PATHETIC CUSTOMER CARE SERVICE. I would strongly recommend anyone thinking of choosing to avail airtel's services to give it a second thought. There are better mobile-service providers.
                              dear sir i am using airtel sim card last 2 years .now i am in saudi here also working my airtel sim card suppoted by moblily tower now sim card show invaild sim what the problem i don't know please reply me my mail id
                              mail id [protected]@gmail.com
                              my airtel number [protected]
                              respected sir,
                              i am Triq using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last one month. if possible Please send call detail on my E-mail ID mahesh.[protected]@gmail.com as early as possible. send me detail. thank you...

                              AirTel — same number allotted to two parties

                              hello and good morning..... i m vikas shah from himmatnagar,gujrat ...... since last many years my wife using airtel pre-paid card and the number is:- [protected]. my complaint is that when the given number switch off/not reachable it automatically connected to other number which is [protected] every time. so we are very harass for this...... i want to take some legal actioin against the service provider so plz help us.... my e-mail id is--- [protected]@yahoo.com and my number is [protected]......



                              thanking you,

                              vikas shah

                              AirTel — Incoming calls not processed

                              Respected Sir,
                              I am Nirbhik Sengupta owner of the number [protected](Airtel) want to register a complaint about the constant harassment by my mobile service provider.Inspite of submitting all documents and the validity of my number (upto july 14, 2014)as shown on checking validity from my number, my incoming calls are not being processed and the caller is informed "THIS NUMBER IS TEMPORARILY OUT OF SERVICE". I tried calling 198 and complaining but they aren't processing my call to their customer care executive.I will be highly thankful if the problem is sorted out at the earliest as I am in urgent need of the number to be functioning properly.
                              Thanking you
                              yours faithfully
                              Nirbhik Sengupta

                              AirTel — Verification of documents

                              Hi,
                              Airtel has suddenly deactivated my sim saying that I need to submit documents for reverification. I am facing a lot of problem as I used to receive very important calls on this sim. As I am in Rajasthan and the sim is registered in Tamil Nadu, it will cost me a lot of money and time to go and submit the documents in Tamil Nadu. As they want me to submit my documents in TN not anywhere else in India. Please provide me a solution for this problem.
                              I was bought a airtel sim on 3.08.2012..but till now my card has not been activated..so please activate my sim card as soon as possible..thank you.!! phone number([protected])
                              my sim card has not been activated even after 72 hrs of purchase and the no allotted is [protected]
                              pl activate without further delay

                              kesavan
                              243 61 santhi nagar west
                              hosur 635109
                              My SIM CARD purchased today at 10-30 AM is not yet activated

                              CELL NO

                              [protected]
                              Helpful
                              Found this helpful?
                              31 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rangarajan.M
                                from Bengaluru, Karnataka
                                Jul 10, 2008
                                Report
                                Copy

                                I have mobile prepaid charge that has 6 years life time. The moble worked well till january 2008 when I last used and has a balance of about Rs.100/=.and mobile No. [protected]. I was not using this number as I did not need after January till June2008. Now when I loaded the sim card, the registration failed and I did contact the Airtel Cust Service Coimbatore, where this connection exists. and was told that not using the mobile for more than 20days or some period which the person at the desk is not sure of.. automatically the registration gets cancelled and all the records are deleted. When I asked as to what happens to the balance of amount and the socalled 6 years lifetime...The only reply is "Sorry" from the help desk as there is no record available on this number and when asked that I wish to talk to some responsible seniors, I was told that within 24 hrs somebody will talk to me regarding this dis-service. But nothing happened so far...

                                I want to know if this is an accidental error and will be rectified after clarification...or a cdeliberate cancellation action with a view to hide the fact that there is no such thing as life of service if not in current use immaterial to the balance of money however large or small it might be. Why, on earth, if the connection has been cancelled, the balance amount is not returned to me since they have my address proof document.

                                I understand that there are many similar complaints and do not know if anybody got solved.

                                Will the Airtel answer to this and tell as to how they close my account when there is an outstanding amount with them and fail to return or intimate me for clarification if any...and when and where it is mentioned in the prepaid service that one has to continuously use immaterial to the life of the prepaid purchase...

                                Airtel may please answer
                                I have had exactly the same problem with my Airtel life prepaid card: My mobile no. is [protected]. I had a balance of over Rs. 200 when I last used it in August 2010. I did not need it until 18 Feb 2011, when I loaded the sim card but reigstration failed.

                                I contacted Airtel customer service (198) from another mobile and was told that registration is cancelled if the number is not used for 3 months. When asked where this rule is specified, the Airtel customer serivce officer just disconnected the phone. I then went to the 'Airtel Relationship Centre' in Aundh, Pune, where the number was registered and was told by one employee there there that the connection gets cancelled on if the number is not used for 15 days. A second employee called Priyanka said the connection gets cancelled on if the number is not used for 1 month. When I asked what the exact period of non-usage is, whether it is a) 15 days or b) 1 month or c) 3 months (information given by three separate Airtel Customer Service officers), and where I can find this information in writing, the employees were obviously at a loss, and rude and unhelpful to boot.

                                Airtel Customer Service is shockingly incompetent and ignorant. I want the same answers from Airtel as the customer above:
                                Ia) how can they close my account when there is an outstanding amount with them and fail to respond to my attempts at clarification; and
                                b) when and where it is mentioned in the prepaid service that one has to continuously use the mobile no. regardless of the life of the prepaid purchase.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anil Kumar Mishra
                                  from Thanjavur, Tamil Nadu
                                  Jul 10, 2008
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Lost Mobile phone with SIM

                                  I have lost my Mobile phone with SIM of Airtel Prepaid. I want my SIM to be blocked for any in/out calls. I contacted Airtel customer care service at 121 today 10 July 2008. They replied very unsatisfactorily saying they have not got any such facilities. Request block my SIM to avoid any undesirable use....
                                  Helpful
                                  4 other people found this review helpful
                                  4 found this helpful
                                  41 Comments
                                  Report
                                  Copy
                                  S
                                  Sumeet Kumar
                                  from Gurgaon, Haryana
                                  Jul 10, 2008
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi,

                                  I had a Airtel connection with me and i got it disconnected in May and i wrote to the company stating disconnecting the broadband and to take back the instrument and sending someone to take the bill from me. After one month a guy came back from airtel and took the instrument and gave me a reciept for the same and I asked him about the bill and he said another person will come to collect it. Another month passed by and nobody came and instead got a call from some one from high court stating that airtel has pulled a "cheating/fraud" case against me. I was in a state of shock. He gave me a number of some lawyer and i called her she said that the case is due to nonpayment of bill and she asked me if i want to contest it. I said there is no point contesting the case as there is no case as in there was no call from Airtel for the payment of the bill and nobody came from their side to pick the bill and I was willing to pay the bill. She said she cannot do anything about it. I discussed it with a few of my friends and they said it is not from the court as they do not usually call they send a summon i was a little relieved and a few days later i received a call from a recovery agent stating that you have not made the payment and all. I said send some one to collect and he declined.
                                  At last i went to their office and made the payment and told them if they wanted the payment so badly then y in the first place they dint send the bill or someone to pick it up and when i called earlier there was no response from them
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  our broadband bill not receipt within two month.
                                  A/d Infront of dr. upadhyay, litoriya wali gali, datia
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    jitendra kureel
                                    from Chennai, Tamil Nadu
                                    Jul 10, 2008
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    dear sir,
                                    my mibile no is [protected], a message service good morning message service is continious on my mobile no., i am deactivate this message service more than 6 times but your company end, you send the message me deactivation of this service on my mobile, but this message is not stoped and charge is continue cut in every month, so please solve this problem to your end and stop this service as soon as possible .
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Airtel Mobile Prepaid — UNWANTED SERVICE MESSAGE

                                    My moible no is [protected]. They are frequently sending service msg which i don't like at all. When I was recharged suddenly one msg came, just i cliked. then immediately Rs.99 was deducted. For your infomation even i don't know what is this. Don't send any such service msg. they are also sending cine actress msg and want to earn money. It happend to my friend. We need phone for our comfort only and not for Airtel to take it granted . I don't want any service or messsage from Airtel except at the time of recharging msg.
                                    Hello Sir/madam,
                                    This is regarding unwanted message subscription and deducted money dated on 15.11.2008.please block that service and refund my money as soon as possible other vise i will complain to the higher authorities.
                                    With wating your response,
                                    bal Krishna pandey
                                    Mob- [protected]
                                    dear sir,
                                    my mibile no is [protected], a message service good morning message service is continious on my mobile no., i am deactivate this message service more than 6 times but your company end, you send the message me deactivation of this service on my mobile, but this message is not stoped and charge is continue cut in every month, so please solve this problem to your end and stop this service as soon as possible
                                    dear sir,
                                    my mibile no is [protected], a message service good morning message service is continious on my mobile no., i am deactivate this message service more than 6 times but your company end, you send the message me deactivation of this service on my mobile, but this message is not stoped and charge is continue cut in every day, so please solve this problem to your end and stop this service as soon as possible
                                    i want to tell about devotional messages and pictures in my mobile. it will take charge when i want to make any call there is no balance. mainly i only call to foreign only .please deactivate it. my number wil be [protected]
                                    Dear Sir / Mam, the airtel martimonial service have been activated by mistake in my mobile no [protected], 1st Nov-2010 onwards, Please do deactivate and disable the (one rupee per day- [protected] service) from immediate effect and also the ringtone service - [protected] is to be disablled from immediate effect
                                    Helpful
                                    Found this helpful?
                                    6 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit