Airtel Complaints & Reviews

Airtel Ltd. — NON REFUND OF DEPOSITS,ON CHANGE PLAN

NON REFUND OF DEPOSITS, ON CHANGE PLAN
sir,
i want to say that, i am a customer of AIRTEL mobile service my mobile no [protected] from july 2007, i got call from airtel saying thast I am calling from airtel gallery for an change in plan, the plan was security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, but after collecting amount of Rs. 600 from my, neither my plan got changed nither I got the deposit back.

i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, it is not been approved by their HO, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY POSTPAID ACCOUNT.


Therefore, i request u to kindly refund my money to my Postpaid a/c, and take necessary action.
Yogesh Dhamankar
B-8, Mayur Sadan,
Kalyan
[protected]

NAME: NITIN BAPU POLE
ADD: 302, Shiv Darshan Apt Near Shankar Mandir Bus Stop .
Mumbra Dist Thane 400612


To,
Manager in charge
7th floor, Bulding no 7, Interface
Mindspace, Link Road
Malad W Mumbai 400064.

Sub :( Refundable of security deposit Mob No [protected])


Dear Sir,
This is to informed you that I had taken the plan A R P -150 from Accel Solution from Pune Branch and the following are the details of the bill

Airtel No : [protected]
Account No:[protected]
Bill Date : 03 Aug -2008
Bill Period : 02-jul-2008 To 01-Aug-2008
Amount Payable : -51.58
Security Deposit: 250
Enrolment No: 2654620

The above are details of my number I had call and taken many request number from the customer care but after giving the several reminder I had not yet received the security deposit amount so please look into this any release my security amount as early as possible .

And the second thing is that there is change in my address my new address is mention in the letter. Or
Sent the cheque to my off address as follows First source Solution Ltd 12th floor Vishwaroop IT Park near Vashi railway station Vashi Navi Navi Mumbai.
Nitin Bapu Pole Department Transport Co-Ordinater (Administration)

Thanking you.
Yours faithfully


Nitin Bapu Pole

NAME: NITIN BAPU POLE
ADD: 302, Shiv Darshan Apt Near Shankar Mandir Bus Stop .
Mumbra Dist Thane 400612


To,
Manager in charge
7th floor, Bulding no 7, Interface
Mindspace, Link Road
Malad W Mumbai 400064.

Sub :( Refundable of security deposit Mob No [protected])


Dear Sir,
This is to informed you that I had taken the plan A R P -150 from Accel Solution from Pune Branch and the following are the details of the bill

Airtel No : [protected]
Account No:[protected]
Bill Date : 03 Aug -2008
Bill Period : 02-jul-2008 To 01-Aug-2008
Amount Payable : -51.58
Security Deposit: 250
Enrolment No: 2654620

The above are details of my number I had call and taken many request number from the customer care but after giving the several reminder I had not yet received the security deposit amount so please look into this any release my security amount as early as possible .

And the second thing is that there is change in my address my new address is mention in the letter. Or
Sent the cheque to my off address as follows First source Solution Ltd 12th floor Vishwaroop IT Park near Vashi railway station Vashi Navi Navi Mumbai.
Nitin Bapu Pole Department Transport Co-Ordinater (Administration)

Thanking you.
Yours faithfully


Nitin Bapu Pole

refundable of security deposit

Now it is almost one year that my wife booked a post paid air tell connection. Tha airtell agent had came home and begged for a connection. We accepted and paid tha intial paymentof about Rs 500/- .The phone is confirmed they came home took the details. When we told the begger to change the number with a ideal easy identifiabel number he said yes and furhter no reply for months, when contacted the cheating co. person said the mobile hasbeen cancelled and the paymentwill be refunded. Neither payment nor any phone or any correspondents have came. Contacted several times atthe call cerntre and Vashi office. They just tell that the chequw will come. ow it almost morethan one year that we have not received our refund payment. How shall we deal with such a cheating company and concrned begger employee.

AirTel — Non Refund of security deposits after several reminders

Dear Sir,

Mysel[censored]rmila goyal is using airtel connecion ([protected]), i had made my connection prepaid to post paid because i need international roaming facility on my no. for which Airtel deposited a security which is refundable after deducting all the dues whenever i dont need roaming facility. I made my connection free from roaming on 18th of december n again from post paid to prepaid. Airtel department gave me the 60days time for refund of security deposite but now its about 82 days & i have given several reminders but i wont get any response.

This is totally a mental harrasment for me.

Kindly consider my request on prior bases.


Regards

Urmila Goyal

[protected]

Airtel is the worst GPRS/EDGE service provider, customer service very poor.I was having a low speed problem with airtel.After informing the customer care the speed got even worse.This shows the people there in Airtel dont posses any expertise in solving the problem.I'm getting speeds of 2-5KB/sec of speed after their person from AIRTEL technical team laid his hands.For high speeds with less variations go for BSNL EDGE/GPRS.For good customer service go to aircel, with little less speed but unlimited downloading

Airtel / GPRS — GPRS data not received

Hi,

This is bring to your notice that our moblie operator give wrong commitment to the customer.I'm one of them who facing this problem. I'm a GSM subscriber for airtel Company and my moblie number is [protected]. I brought nokia X2-01 handset for March 2011. On that time Airtel have a schme get 100 MB GPRS data for one month.But I received 100 MB data onlu for first month after that I regisistered so many complaint but till now I'm not received any evert.Last month I have regsistered my complaint on pgportal.gov.in and my complaint number is GOVPB/E/2011/00285. But till now I'm not received any revert for the same. Please suggest for this

I' registered my complaint on 7 Nov but till now I never received any appropriate resolution from your side. One of you team member Mr Gaurav have the word with he resolve me complaint very soon. I little bit happy from his response. I hope my complaint will very soon.

Hi Rakesh,

This is bring to your notice i'm not received any appropriate respone from 121 help line. So that why I raised a complaint on consumercomplaint. I'm highly appricated if you close my complaint at you end.

Till no response from your side

This is bring to your notice that my complaint is not resolved and I still waiting to get fruitful result for the same. I had call so many time to custmer care help desk and they deny me for the same. Airtel CSR service going to very poor day by day.

AirTel — GPRS DATA NOT RECEIVED

I AM Old customer of airtel my number [protected]. i have buy a new sim card its no [protected] i have recharge with 112. but i have not recive internet data or balance, plz help me.
thanks

i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????

dear sir,
my mobile number [protected], i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 15th & 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????

Cheat top-up card

any one can tell me how to hack airtel gprs. plz call me on +91 [protected]. i will wait. my name tammy mand

and once some one tell me about it. when i try it i lose my all money. so now i advise never cheat.
once i use airtel gprs . and that time my blace was 42ru. but when i stop it i check my blance it was -9ru.

Dear Sir,
Kindly explain me abt that 404 plan
I came through one site which tells that al mobile calls within TN will be charged only 49p/min
Is it True
Wil they charge for sending msg (tm49 to 404)
Kindly Reply me
Regards
Jaffer

hi,
i put booster for free msg, but any festivals means like friendship day means they will charge 5o paise so why we will put the booster airtel cheated to customer

Dear sir.
I am prepaid customer in Airtel. My number is [protected]. On 12/8/2010 i had recharged a gprs plan which is RS.98. After recharging when i browse the internet through my laptop it deducted my balance of Rs.9. Intially after browsing the balance is not deducted from account but it will deduct after 12 O'clock. When i called to customer executive they said that we will contact you on 17th aug & the reference no. will be send to your mobile but after that i am not getting any reference no. So plz go through my problem & tell me when i will use my free gprs balance.

im a employee of bharti airtel services last three months i got my post paid bill(corporate no.) maxzimum ten thosand but im not satisfy vth this bill nd i want mi complete bill status its mi request to u within 2-3 days bcz its very urgent fr me. mi contact no. [protected] frm gurgaon.

Hi,

Please send me latest bill by my e-mail ID.

Regards,
Kedar

Please send me my last bill status

ryfhb99

Dear Sir,

I have paid my last airtel landline bill through internet. Now I want to know whether it has benn credited to Airtel Account or not.

How can I get the detailed summary of my landline bill to my email/net alongwith payment details.

Hitendra

I have complained to Airtel on 3.9.2009 andI have reminded on 7.9.2009. But till date (14.9.2009) I am yet to get areply from Airtel eventhough they have given deadline upto 7.9.2009. I don't know whathappened to Airtel. Previously they were very prompt since I have been their customer for thepast 5 years. Hope to get reply after this complaint. K. Sreepathi.

I (jayant s kulkarni) has poat paid connection bearing ph No [protected] Please sent my bill on my email ID

Thanking you




j.s.kulkarni

bill information of november 2009

I (hitesh patel) has poat paid connection bearing ph No [protected] Please sent my details bill on my email ID

Thanking you




hitesh patel

my postpaid bill status, send to my e mail id

please sent status of the airtel borad band no.40080905.sent me the below email address subhendu.[protected]@rediffmail.com

My mobile no. [protected]. Please sent me BILL of January-2011 (From[protected] to[protected] to my E-mail [protected]@gnfc.in. I have already payment Rs. 1510-60, receipt no. 381814 dated[protected]. This bill is very much IMP for me.
Bhupendra Vyas.

I want know my billing details, which I have to Pay. My mobile no.[protected]. Pls send through below mention mail also. gauri.[protected]@chakragroup.org.

Hi

Pls send my airtel landline bill for the number of 42605203. You send only the due amount is 590. I am not using the landline am using only the internet so how come the landline bill is Rs.590. When I order the broadband connection I make a payment of Rs.1100 as on date of 30.4.12.

Thanks

I Mohamed ali jinnah

hi

Please Send my Airtel Mobile Itemised bill to my mail id for the period July'12 to Aug'12. My mail id is [protected]@gmail.com. And Henceforth send all my bill to above mentioned mail id. My Mobile no [protected].
Expecting your kind co-operation.
Please do the needful & Oblige.

Thanks,
Raffik.

send me my last bill up to today.

My land line no is[protected], please send my current bill to this e-mail ID - [protected]@in.com. Because till now i don't receive my bill.

Thanks & Regards

E.Kannan,
UMESH ELECTRICALS

Send my bill position to my mobile No.[protected]

Phanimohan

Dear Sir

My Airtel Fixed line No is[protected]

Kindly send its last paid bill copy on my working email Id :-- Chhavi.[protected]@yahoo.com

Thanks & Regards

Rashmi Seth

I want know my billing details, which I have to Pay. My mobile no.[protected]. Peel's send through below mention mail also [protected]@gmail.com

i am venkatachalam i need the status of the follwing numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

mobile phone bills details on net — unable to open

You are requested to please inform on my mail to how to login in www.airtel.in b'coz i want to know my last 3 months bill on net .
So please sugesst me how to proceed.I have already tired the proceduere which was informed me by the customer care executive .

Thanks.
Dhanesh.

AirTel — website not open

I tried to open airtel.in website many times. still its not opening, i called customer care service but the answer is "THEY DONT KNOW". How to know the details of airtel details???? any one know answer, tell me

thanks,

Sir, everymonth i pay my mobile bill through online internet by visiting airtel website http://www.airtel.in. but from last 10 days i am trying to open website but airtel website is not working. and i am unable to go anywhere because i am on completely bed rest due to health problem. please look into this matter because this is not my fault.

yes even i am trying to pay my bill from last 10 days and airtel website is not opening.

V poor network, problems in accessign the website v frequently

Respected Sir/Madam,

Sub: - Regarding Network Issue & Connection Error

This is to bring to your kind notice that I, L.K. Anupama Raju had a Post-Paid Connection. My mobile number is [protected]. I have been facing network problem and connection error in Bhoopasndra from past 2-3 months. About the same concern, I lodged a complaint to customer care. My complaint number is 19009993, but nobody is responding us properly. I have the list of customer care executives whom I have spoken to and their responses.

01. 22.10.08 Mr. Daniel - they will connect us to your senior officers and kept it in hold.
02. 28.10.08 Mr.Arvind (Complaint No.[protected] They will sort out the issue in 24 hrs.
03. 04.11.08 Mr. Kumar – They will sort out the issue shortly 24 hrs
04. 06.11.08 Mr.Karthik - They will sort it out the problem in a short period 48hrs.
05. 12.11.08 Mr. Ananth – They will sort it out the problem.
06. 13.11.05 Mr.Narayan - within 2-3 days they will get back to us about the same issue.
07. 13.11.08 Mr. Syed -15mins kept us to wait saying he will connect to his manager
08. 13.11.08 Mr.Shashi Kumar – They will connect to his senior manager but
disconnected the call.
09. 13.10.08 Mr.Satish Floor Manager – he said will sort out the problem within 48 hrs.
10. 20.11.08 Mr.Raghunath – They will sort out the problem in a short period.

The problem I am facing is that, some numbers get connected, but I do not hear the response from the other end. I can’t switch off the cell nor does any key operate, after 3-4 mins the mobile displays connection error. I have even changed my instrument thinking it was an instrument fault but realized it wasn’t.

I have also called the customer care several times soon after I have had a problem with a number and given details of the number. I have explained to them that my connection is a corporate connection and I hold a responsible position in the institution. The advertisement of our institute should carry my number and each ad costs us Rs.90, 000/-.

I have used another number in the ad which had definitely affected the inflow of students and created a chaos. We have already released 3 advertisements and the cost is approximately Rs. 2, 80, 000/-

I shall take a legal action if I am further not clarified about the same and reminder about my bill payment till the problem is solved. Do note that, my number is existing since 3 years, my bills are paid regularly. I have also made detailed recording of my verbal complaints.



(L.K.Anupama Raju)

Have been trying to login for the past 3 days. But unfortunately the page does not load.

dear sir
my airtel mobile number is [protected] in the sim card settings of my mobile i have blocked my sim card
without knowing properly after this incident i enquired the nearest airtel office they are not responding properly every time they are saying the server is busy i am in hosur i want to get the details of the sim card becos i am having a lot of ph.numbers in it.how can i retrieve it again ?
for the vodafone simcard i did not activate it for the past 6 mths but when i approached them they gave a new number with out any charges only thing they charged for the lifetime plan.
can i get the same number/different number and without any charges your service is very poor aand more over we have network problem.pls respond to it immediately

mobile phone — Unable to pay on the web

I have had a funny interaction with Airtel. I wrote saying that i was not able to make a bill payment on the net. they asked for a screen shot which I sent. 2 days later they said it was resolved. I tried and failed again. Now, cleverly, i sent a screen shot with a fresh complaint. They replied - improper content!. I asked them - what is the improper content. I got another message - improper content.
I know i have failed . I give up.

dear sir/mam,

I tried to open the website.airtelbroadband.in to check speed ability.But it doesn't open.My net speed is very slow.Please help to correct them

thanks & regards,
prabha.r

Airtel — Websites not working

From past 1 month
youtube and facebook are not opening on airtel MO service on Pc
plz do something

Airtel — Not working properly for 3 months

I have made regular complains about my internet connection not working properly from last 3 months yet every time i end up with either connection not working or low speed.

Airtel — instrument fault

my phone instrument is not working properly from 1.8.2011,i gave a complaint to 121,198, call centre they asked me to take the phone to a dealer and get it repaired at my cost.now as i cant speak in the phone should i pay the bills. it is said that the persons who have got connection within 1 year get the facility of service and etc,then a customer like me who has connection for three years shuold surrender it immediately and reapply again?? they are making us fools .They dont need old customers it seems ,now i dont know what to do........telephone number[protected] chennai

no replacement of telephone . just putting blames on others . still the phone is not working properly inspite of paying monthly bill of rs 900, now i think i shuold cancel and go for some other company . nowadays bsnl is better than private companies.

Airtel — Website Blocked in Airtel

I am writing to inform you that my website www.vishalgoyal.in is not accessible from Airtel network. I have attached here the comparison trace record of Airtel and Tata, which shows that the website is accessible from other networks except Airtel.
As a result, I am experiencing losses in business and finance. It is distressing that after repeated complaints, I have not received a response. The last complaint number was OT[protected]. I hope for a swift and satisfactory conclusion to my complaint.

airtel website is not opening still long ago. i always thought may be under construcion so getting problem... but still after 1 year also a am not able to pay online / not getting info in my account and all links on main page just not working, , the worst experience i am getting from airtel sites (Mobile, TV, online recharges etc)

For me Airtel Web login is not working thereby was not possible to pay bills through online .. same is case for all my friends until last month I was able to pay through website ...i was under the presumption that the problem is temporary ... but for the past 3 days I was trying to pay through various online modes and on different parts of the day .. this is very pathetic on the part of Airtel on leaving this is open for so long and with no Customer support .

The website is down ever since 2 months and because of this I'm unable to view/pay my bills and god knows where should I have to go to pay. The Airtel showrooms are equally terrible, the shutters of the shop go down at the same time as the Sun. Pity your company and your pathetic customer support.

i am using Airtel prepaid connection for last few months and is facing extreme problems.a job alert was activated due to my personal mistakes but every time i ask them to deactivate it they delay the process and every ten days rs 5/- is being deducted continiously over 2 months or so.please send me the intructions via email so that it can be deactivated and take a note so that simmilar problem do not occur hence forth.i have been continiously tryin to solve this problem but recently customer care number is not working from my phone so i am forced to do this.

I have been holding Airtel pre-paid connection for last eight years. I have been inform to customer care on 04/03/2009 & he has unsubscribed the speed Flirt on 06/03/2009 but today 22/03/2009 i have received a SMS again mentioning that "Speed Flirt service will be renewed in 2days& you will be charges Rs.20/-for 15days,

Why??????????

Please look into the matter otherwise i am gonna file a complaint to Consumer Court.

Sanjay Notiyal
[protected]

Sir,

your number has been unsubscribed.

This is inform u that [protected] and [protected] are disturbing me with giving missed call and messeges and do not peak my phone kindly tell me the name of the person who this number are issued plz take some action.
Thanking u
My no.is [protected]

WORST CUSTOMER CARE SERVICE
This is really shame to know india, s number gsm service provider give such a worst customer care service,
they block our mobile number to call customer care after certain limits which is realyy frustrating as yhey only tell to call after some time because there system is down this really should be changed otherwise customer would prefer othert service provide

I have got the airtel connection, but for the past few months i 'm unable to recieve the incoming calls while roaming. i have also asked the customer care executive regarding this, still they are unable to fix this problem. they say their is no problem. while roaming i'm able to recieve only airtel persons call.
my number is [protected]

Prepaid connection — I dont have airtel live setting

I am trying to get setting for last three to four days . I am also colling cust. care 5 to 6 times but i can not get Airtel Live settings yet.
Cust. care exeu. told me that my handset setting was not updated in their systems . plz help me
My contact no. [protected]

thank you
pnitin

airtel gsm prepaid — Mobile office setting not received and not activate service

I want mobile office gprs activation on our no.[protected] but not received any seting from network and not possible contact to customer care executive from last 24hours.

i love my india

my sim no. 89919
00400
42204
0688
HLR - 3
my mob no. [protected] is rejected.

dear sir
i went to ([protected])sim card change my name because first i am perchag the other person name but till now my sim is brocken so i am want to change sim oner name, i am ready to given my all document to airtel shop, can you change sim card my name and giving duplicat sim card .i am sumbit old sim card airtel shop, can it is possibal plz replay my id or my persent mobile no [protected].


thx
yogesh

airtel offer
regarding

hi,
i want this no.[protected] register mailing add.and 6month statment with full name b'coz matter is verry argent.





regard
vedprakash upadhyay
[protected]

I want tower in my own space, Can u tell me from where i can do that. I have own space and i want to give this on rent to any mobile company for tower. in AMBALA.

Hi i have a place of 800 sq feet in 2 nd floor and i want to rent it for tower .
location address chennai tamil nadu.
If intrested pls send me the details of rent paid.
Contact no;[protected].

Hi I have a place of 1440 sq feet behind my house in BENAGARIA DIST-DUMKA JHARKHAND I want to give in rent to any mobile company for installing tower plz send me details of rent .There is no tower of any company around 20 km

hai..
in our building the air tell tower has constucted our site id is CBE232 the generacter is making too noise and it get vibrating the building...

i want tower in my sapes in rent

Dear sir/ma'am

This is Varun Abbi from Meerut. I have a sufficient supply of land that can fulfill your requirements for your tower installation both in plot and rooftop segments. The areas area available near the Delhi road where lots of other reputed companies towers are available too. Would like to know if you are available to further pursue this relationship on a longer term.

Thank You

Varun Abbi
[protected]
Meerut City
U.P.

my self prabhakar

my complaint that is here kasganj(kanshiram nagar) u.p in situated ur airtel mobile tower ur company providing all that facility are there in include noise proof generator also but here not working properly i dont know what is problem are there so here carring simpale ganarator so make a noise above in large...so plzzzzzzzzz i m reqsteing plz correct it problem
thank u

Hi,
I have empty plot in kolar, karnataka. This plot right placed next to kolar bus stop. It is is empty plots around. It is good place for tower placement. I would like to give my plot for rented. If somebody intersted get back to me.

Rgds
Vijay

Mobile towers are erected recklessly within dense residential zones, schools and hospitals. Nowadays, one company puts up a tower and afterwards it is rented out to many companies. Thereby, a number of dishes, antennas and other devices are installed. In addition they go on adding DG sets with increased capacity making irritant noise whenever there is no power supply. This becomes a nuisance for neighbours who are denied of peace during night hours. No official information on the radiation levels and on its impact on our health. Every officer/department sides with the Mobile Phone companies. The rules for allowing erection of mobile towers is loose and easy to circumvent.

No protests from the nearby residents are registered and pursued since the police and other authorities want the compalianants to produce proof of radiation etc. It is high time that alternatives be studied and explored and that Governments come out with stringent regulations.

i have empty land in salem junction main corporation area 30.000 squarefeet inthere road bass land it is good place for tower any companies interested please contact babu.[protected].[protected].[protected].

sir please checking your tower said radiation &send your report
said location

shantrunjay complex
near nagri hospital
elliess bridge
ahmedabad
rohit c shah
gujrat
380006

i want know my adress wich r sending that i cant reaseav the bill pay ment

respected sir
i have not received my bill at home. My Mobile No is [protected]
so i am requsted to you my bill are sending on my emailid
my email id is [protected]@gmail.com

i m agree with this complaint and it happened with me also

Airtel Post Paid Mobile Service — WRONGLY CHARGED EVERY MONTH GPRS (VAS) RS. 450

THIS ISSUE CONTINIOUS STILL DECEMBER 2007 BY MISTAKE OUR SIDE RUNNING GPRS SERVICE & YOUR PEOPLE DO NOT GUIDE ABOUT GPRS & AUTOMATICALLY CHARGES RS 450 I AM NUMBER OF TIME CALLING[protected] NUMBER OF PERSONS LIKE HARDIK MAULIK SHRUTI HIMANSHU VORA & LAST TIME MR HIMANSHU VORA COMMITED ON 29 MARCH 2008 THIS TIME YOU NEVER FACE ANY PROBLEM REGARDING WAIVER OF GPRS YOUR PEOPLE CONTINIOUSELY CARRY FORWARDED RS 450 TO NEXT BILL AMOUNT I AM PAYING EVERY MONTH BILL DEDUCTED RS 450 IN TOTAL BILL AS PER ADVICE OF YOUR ABOVE PERSONS IN LAST BILL YOUR PEOPLE CHARGED WRONGLY 450 IN MY MMS SERVICE DEAR I AM NOT KNOWING ABOUT MMS & WHY YOU ARE CHARGES RS 450 IN MMS FOR THE FEBRUARY 2008 BILL & YOUR PEOPLE DISCONTINUE MY IN COMMING & OUT GOING CALLS WITHTOUT ANY MY PERMNISSION THIS IS REDECULERS I AM GOING TO PAYING MY THIS MONTH BILL FOR MARCH 07 FOR RS 720 BUT ABOVE RESONS NOW I AM NOT PAYING THIS MONTH CHARGE & OTHERS WAIVER RS 450 THIS IS CONTINIOUSELLY FORWARDED SINCH DECEMBER 2007 THIS IS REDECULERS I AM PAYING MY BILL AMOUNT FOR RS 720 FOR THE MARCH 2008 BILL ONLY AFTER MY MOBILE CALL IS WORKING OTHERWISE I AM NOT PAYING ANY AMOUNT & I AM FACILATE NEW HUTCH CONNECTION WITH IN A SHORT PERIOD ONCE AGIAN REQUEST YOU TO PLS LOOK IN THIS MATTER WITH CO ORDINATION WITH MR HIMANSHU VORA

REGARDS

LOOKING FOR YOUR FAVOURABLE RESPONSE ON BEFORE APRIL 08TH 2008 FOR MY LAST DATE OF BILLING OTHERWISE


RAJESH

AirTel — post paid monile bill in VAS

respected sir/madam
I am RAMESH BABU K R my mobile number is [protected] from
june2002.till this date their is no bill payment due.sincerely i am paying due amount.now i am in 449 plan & 5 paise local sms pack for this every time i am paying Rs.29/.
bill date of 05/12/2008 to 04/01/2009, in this bill 1595 messages shows but actually i send 906+30 total 936 messages. i am sending messages from separate software i have a recorded proof.
if it is 1595 messages also, plan it self says first 200 messages are free, then 1395 messages, at the rate of 5paise it is Rs.69.75/paise.but in this bill Rs.874.50/paise.for this i contacted airtel call centre, from their i got replay, that is "December 31 & 1 January we are charging normal rates" this messages i am not knew ever, they never informed me ever, if this condition is their in this package their is no use for me.for this cheating i am paying Rs.748.36/paise more.kindly rectify this problem, & stop this day robbery.
copy to:- 1) airtel
2) TRAI
3) consumer forum

We are a coporate company, we had taken a plan of Rs.199 for our compnay and taken more than 100 numbers, some numbers
were taken for staff, after even giving an letter and email to you branch and a total amount cheque to you, about some 40 numbers yet the bill has been generating.

So also about the other numbers we have told to give an settlement amount under Samruddha jeevan foods inida ltd

please sent a concerned person.

Airtel Post Paid — Surrendered Bill

I am receiving bills inspite of submitting disconnection notice and clearing all the bills till April'08. Connection surrendered on 10/4/08 by paying the bill for March'08 and balance amount in bill of April'08.
Sl. no Description Date Payments Remarks
1 Serving of discontinuation notice 10/04/2008 Rs. 1103.00 Bill for period 26 Feb to 25 Mar’08-Rs 937.42
2 Bill received in April’08 14/05/08 Rs. 60.54 Paid at Downtown, Nager Bazar, Kolkata
My Mobile no. was [protected] and the Account ID was[protected].
I would request you to look into the matter.I possess all the documentary evidences regarding the payments.

It is OK. Hope Airtel India(Bharati Airtel )should look into the matter and correct the internal co-ordination among concerned departments to give a better service. Thanks

Airtel Broadband — did not receive the bill

the bill should come before 6 of every month(it is the usual last date for submission) but i have not received the bill yet.What should i do??

Dear Sir/Madam,
I need my Post paid bill details, so Pleas send me through mail.

Regards

M NAGESH

Respected sir,

I need my post paid bill of no:[protected]. so please send me the details as soon as possible.

Thank you

with regards
CH. NEELIMA

I need My Internet BroadBand bill of connection no. [protected]. so please send bill as soon as earliast.

We have a broad band connection[protected] But no bill recived from eight month.but i have not received the bill yet.What should i do??

i want my airtelbill from last three months..

send my airtel postpaid last three monthsbill of [protected]

Kindly send me the bills on email for past 3 months. for tel account[protected].thanks.

It seems to be charging extra on few services.Kindly send me the bills at earliest ad it may end-up in service disruption also.

Surender

Hi Airtel
I had the account number [protected] please let meknow the outstanding bill amount for this number
I want to clear it

Airtel — need statement

Dear sir,

please send me my Airtel [protected] statement of last 6months. And every month please send me statement for the same.

regards,

J S Rao,
[protected].

dear sir,
my yahoo zone subscription is activated .i have contacted with you many times on customer but no benefit.please deactivate my yahoo zone service.it has been activated for one month . my mobile no. is [protected]
thanks

Airtel Broadband — BILL NOT RECEIVED

SIR WE HAVE SEVERAL TIMES MADE AN REQUEST OF THE BILL BUT TILL NOW WE HAVE NOT RECIVED ANY BILL FROM YOUR SIDE.SIR YOU NOT SEND ME EVEN SOFT COPY OF THE BILL ON MY EMAIL ADDRESS
WHICH IS [protected]@airtelmail.in. SIR PLEASE SEND ME THE BILL ON URGEN BASIS SO THAT WE CAN MAKE THE PAYMENT.
SIR THE TELEPHONE LINE SET BY YOU IS ALSO NOT WORKING YOUR PERSOM HAS COME MANY TIME BUT THE NEXT DAY WE FACE THE SAME PROBLEM SO PLEASE LOOK IN THE MATTER ON URGENT BASIS AND REPLY.
THANKS & REGARDS

I'm unable to submit a complaint for Airtel broadband either through my landline[protected] or interactive sms thru mobile. Both are completely useless. Landline numbers 121 or 198 do not respond after few minutes (with no answer). The sms option is not working at all. The complaint is suddenly the internet is not working from last 2 days. It says the latency problem is not registering the modem - try after 2 mins and it never works in anyway that I could find off. Also the airtel web portal login never works to see the e-bill/statement too. What needs to be done to make 1) Internet webportal login work. 2) Option in airtel that works/active - to make complaints about their services. 3) To get assistance for my broadband to start function asap (If not I'm hoping to get that disconnected immediately).

Thanks,
Karthikeyan S

AirTel — Broadband service

I had IPTV which was not working properly. After repeated complains and no resolution, I asked for it to be disconnected and broadband plan to be migrated to Rs 1799 plan. This call was made in May 20111. The IPTV was removed after many calls, each call lasting more than 30 min, and I was assured that plan will be changed on start of next billing cycle. Yesterday I checked, the plan has been downgraded to Rs 499 "Retention Plan". Spoke to Ms Mona Bisht, the floor supervisor, am yet to speak to someone more rude!
Complaint number generated yesterday is 1206076.

Thanks Rakesh,
I was informed that this will be resolved by 26th July. I am yet to receive any call from the service team. I have requested in this complaint to get my connection closed. Please have that expedited. I am sorry, but I have had too many issues on this and dont wish to continue with Airtel's "Service"

Airtel Broadband — Wrong Bill/Not responding

I have requested to disconnect my broadband on 24 Aug and got the reply that connection will be stopped in next 7 days.

But they didnt take any action instead sent me the bill till 11 Sept.

I have made repeated request to them but every time i am just getting the response but not action.


Broadband no:[protected]
Mob.-[protected]

Airtel Broadband Service — Money not refunded

I have applied for Airtel Broadband in July 2011.I paid Rs 999 for this and my application number is 265188.I didnt get any acknowledgement then on.I kept calling customer service number of times.Then in August 2nd week they declared they are unable to provide service due to technical issues and that they will refund my amount by September.I still didn't receive my refund amount.It is quite disturbing as i called customer care for around 20 times in this process.I mailed and i have a bunch of mails addressing everything.They have committed dates nearly 4 times and I dont know what they meant by committing.Even today still I am mailing them for my refund amount.As proof of whole process i have 5 complaint reference numbers 3 committed dates and a bunch of mails further committing dates.Neither I got Internet service nor my refund amount for no reason.

my broadband service is disgusting,they are just fooling ,not attending calls,(AIRTEL)is just fooling customers , im
fed up complaining about my broadband .but they are not replying

Airtel Broadband — Payment not updated

From,Rajkumar.K.G.Airtel Land line Phone No.[protected],Payment through SBM Bank Date 28/07/2011.Bank Statement Attached.

We also face similar problem with airtel .it is business of airtel and its employees to harass and rob money of innocent customers .you should join hands with other customers in your area who are victim of airtel and file a criminal case in police and consumer court against them . you should also claim compensation for the harrasment they caused to you.
Airtel ferozepur road ludhiana branch near verka milk plant is fraud, robber and .

it is better to use cyber cafe but never buy airtel connection in your life.

kindly send me the bills on this mail id [protected]@yahoo.co.in last one year details of payments till may 2013 and balance payment.[protected].

Dear Sir
Pl. disconnect my internet connection 4124898 as well as Delta Power Tel.connection 4012660 with immediate effect and its reason is best known to your Executive Mr. Vinay (Mobile No.[protected])
Kindly send final bill on mail so a/c may be cleared without delay.
Y.C.Srivastava

Dear sir, i am a retailer of PURI DISTRICT PIPILI ZONE . To mention i am completely harashed with the response of the senior officials attacheed to this zone . They are not responding me well for which i am being affected by my customers . therefore i request to verify the same & obeliged . My Details --SANJAY PANDA, OMM BOOK STORE, MANGAL PUR, PIPILI, PURI, ODISHA .
MY LAPU NO IS [protected]

tmuralireddy

Sir,
Last 6 months regular complaint
your account my email - [protected]@yhaoo.com

my actual email address - [protected]@yahoo.com

please imm... change my email address

i want items bills

My number is [protected].
I didn't get my printed bill regularly.
please forward the ebill on my above email ID.

Thank you

My number is [protected].
I didn't get my printed bill regularly.
please forward the ebill on my above email ID.

i want items bills
My numbers are [protected], [protected], [protected], [protected], [protected], [protected], [protected]
I didn't get my printed bill regularly.
please forward the ebill on my above email ID.



Thank you

My number is [protected].
I didn't get my printed bill for the month of sep to oct.
please forward the ebill on my above email ID

My number is [protected].
I didn't get my printed bill for the month of jan.
please forward the ebill on my above email ID

i need to view bill summary of previous month kindly oblige...

my number is [protected], [protected]
kindly plz send printed bill summary on my id...

I am a post paid Airtel Customer with Mobile Number[protected]. I am not receiving the bills. I made a complant through 121 but no concrete action


Can the Airtel authorities will wake up, atleast now, and send the bills in time.

Regards
Sanjeeva Reddy

My number is [protected] i want change my my id for ebilling.please forward the ebill on my above email ID

Sir I m your costumer but i[censored] want to built a airtel tower in my locality, i[censored] want field .
I have a lot of field .
Vill+ post -amauli, dist-Fatehpur,
pin code-212631.
And gave me a airtel store for my town.

And my contect nbr is [protected]
You can call me for i[censored] wants detail for situate tower in my field

And a airtel store for amauli. Fatehpur.

Airtel people had come to me one and a half months back to ask me permission to install airtel tower on my building teress.I denied as iam going to build upper floors.They asked me to tell about other buildings where they could install the tower.Now i am ready to give our Eye Hospital teress, as it has a wide area teress and it is a big building.Can u instruct your people who look after that sector to come and meet me regarding this? Thank you,

I am DR.SANTHOSH GEORGE, Executive Director, Christian Eye hospital, PERIYAKULAM-625601, Theni District, TAMILNADU.MOBILE:[protected]

Dear Sir
Iam Muneeswaran.j from TamilNadu, India.If airtel company want to setup airtel tower in pudukkottai area, kindly contact me, i give my home terrace,

Thanking you

I am J.Muneeswaran, T.S.No.4441/1 East 4th street, Pudukkottai-622001, Tamil Nadu, India

DATE : 19 AUG 2008


To,
The Area Manager
Bharti Telecom Enterprises Ltd.
New Delhi


“ Sub :- Regarding Reversal GPRS Charges “


Sir,
This is to inform you that, for my Mobile no [protected] Bill Dated 04-AUG-2008 the bill has been receive.

As per the bill the GPRS charges are for the amount Rs 10610.50 & volume in KB 21221. I would like to inform you that such high usage has never been done by me. I am enclosing detail of my previous bill for the GPRS usage & you will see that I had never such high usage.

Therefore I would humbly request you to reverse the GPRS charges for Mobile no [protected]. So that the payment can be made.

Waiting for your urgent response.


Thanking you

Yours Faithfully


Authorise Signature









DATE : 19 AUG 2008


To,
The Area Manager
Bharti Telecom Enterprises Ltd.
New Delhi


“ Sub :- Regarding Reversal GPRS Charges “


Sir,
This is to inform you that, for my Mobile no [protected] Bill Dated 04-AUG-2008 the bill has been receive.

As per the bill the GPRS charges are for the amount Rs 5674 & volume in KB 11348. I would like to inform you that such high usage has never been done by me. I am enclosing detail of my previous bill for the GPRS usage & you will see that I had never such high usage.

Therefore I would humbly request you to reverse the GPRS charges for Mobile no [protected]. So that the payment can be made.

Waiting for your urgent response.

Thanking you

Yours Faithfully



Authorise Signature

Dear sir,

plz send me the airtel fax no plz

thanks & regards

sunil

Hi,
If you want to instal tower in Anandapuram area(which 10mints drive from K.R.Puram & GCC)
Please contact me
my number is [protected]

I am using airtel prepaid connection (circle Chandigarh). My No. is [protected]. I want to discontinue this no. by immediate effect. Please do the needful.

Airtel people had come to me one and a half months back to ask me permission to install airtel tower on my building teress.I denied as iam going to build upper floors.They asked me to tell about other buildings where they could install the tower.Now i am ready to give our, as it has a wide area teress and it is a big building.Can u instruct your people who look after that sector to come and meet me regarding this?And constation bilding it take 3 month to complet
the Addres to given below
NO.9/25 N.G.O.COLONY 4 TH STREE CHOOLAIMEDU CHENNAI
600094
Thank you,

I am in USA and will be leaving for India, to settle at Madurai -625002 from 1-2-09.
Do You have a combo plan for inter net-unlimited hours and land line fecility in the following are.
LIC COLONY< Meenmbalpuram, Madurai. I learn that you have a tower in Mahathma Gandhi Nager, Maduria-2.
V.Krishnamoorthy

I AM WORKING MOBILEOFFICE FOR LAST 3 YEARS.BUT LAST 3 MONTHS HAVE A PROBLEM.
IN NET CONNECTED AFTER 30 MIN DATA SENDING AND RECIVING ARE NOT WORKING.THEN DISCONNECT THE NET AND AGAIN TO CONNECT THE NET. THEN IN CONTINOUS.
I AM IN TAMILNADU, PUDUKKOTTAI(DST), PONNAMARAVATHY REGION.

Bharti Airtel Prepaid — Retrievel of Lost SIM

I have connection in my personal name of Airtel. Some days back i have lost the same. Now want to get the duplicate SIM of the same No.
I also want to get the call details(incoming/ outgoing) from this no. in last 2 months. ( Oct & Nov, 08). As well as the i want to retrieve the all contact no.'s from my SIM.

I have already looged one call, but till now there is no response from the Company.

thnkz & rgds
Vinod Bisht
[protected]

dear sir/madam,
please send me my incoming and outgoing calls detail for the no. [protected]
on my email address [protected]@gmail.com.
thank you.

Dear All,

Hi this is Jakka, Kindly send my incoming and outgoing calls details
for the last 3 months.
Ph no. [protected] on my email address [protected]@gmail.com.

Thaking u
Jakka

Sir i am using AP airtel network with no [protected].Always i am using rc95 to reduce my local and std calls but i got sms that i have been recharged with rc 35 from aa promo with free of cost .so i will be suffered in local calls, because im frequently calling both std and local numbers.i called 3 times customer care but they are holding me on line and i didnt get ans that i can recharge with another magic card or not.if not then cancel my rc 35 i am waiting for a quick response

hai sir i urgently want to know what is the huge amount that airtel offer to recharge(prepaid)

i want to know what is the huge amount that airtel can offer for prepaid connection

Respected Sir,
My self Lakhan Lal Gupta. I have 1000 sq feet well bounded space available on rental basis for construction of mobile tower at Kanchrapara, north 24 parganas.I am looking to put a tower of Airtel at rooftop.
I also want to inform you that there are no Airtel tower in arround Chakla.And i also want to tell you one thing that there are many problem with Airtel connectivity, like coverage problem, network problem, call drop problem.
If you want to setup Mobile Tower on my rooftop then pls contact me.
My address: Mr.Lakhan Lal Gupta
Chakla, Post- Chandua,
Kanchrapara, District-North 24 parganas,
West bengal, Pin code-743145.

My contact number - [protected]
My e.mail i.d. is [protected]@rediffmail.com
Thanks

In the month of august 24th 2009 i recharged Rs. 200 .I have life time validity recently Re.1 is been deducted as daily rental. Regarding this i had been calling to the custmer care but not been connected to the executive all my efforts has gone in vein.

kindly accept this request and reply to me as soon as possible.

thank you

In the month of August I recharged Rs.200 I have life time validity recenlyt Re.1 is been deducted as daily rental. Regarding this I had been calling to the customer care but not been connected to the executive all my efforts has gone in vein.
Kindly accept this request and reply to me as soon as possible.

Thank You


My Contect No.[protected]

My E-Mail : [protected]@yaoo.com

Hello Sir,

In the month of August I recharged Rs.200 I have life time validity recenlyt Re.1 is been deducted as daily rental. Regarding this I had been calling to the customer care but not been connected to the executive all my efforts has gone in vein.
Kindly accept this request and reply to me as soon as possible.

Thank You


My Contect No.[protected]

My E-
Mail : [protected]@yaoo.com

hello sir,
My Mobile no is [protected] every time amt getting deducted from my acount which i am not using & i dont want any kind of entertainment pls stop deducting the amount .

Bharti Airtel Prepaid — Amount deducted

Hello Sir,
Mobile no [protected]
Every time my amount is been deducted from my account for some offers which i never suscribe its to wrong so i request pls stop deducting the amt or i may change the connection to other network if this thing keeps happening. today also Rs 10 deducted saying dialoge baazi which i was trying to no 52020900 but not connecting still it got deducted pls stop all any kind of message sending unwanted.
thanks
ashafq khan cell no [protected]

nothing nothing nothing nothing nothing nothing nothing nothing nothing

I want see my call detail month october

dvfgfdgffg

I want call details of this no-[protected]. please urgently reply me.

i want my airtel number call detail

dear sir,
i wann to see my post paid local call details in december to january month. my number is [protected], my previous num is [protected]..,


sir plz give me details of all local calls .., its very very argent...,

I want see my call detail NO OF [protected] month october, November December PLZ SIR ITS URGENT

Airtel Items Bill :[protected], 403115
17/dec/2008 to 16/Jan/2009
17/Jan/2009 to 16/Feb/2009

I want call details of this no-[protected]. please urgently reply me

I want call details of this no-[protected]. please urgently reply me

i need call detail about [protected]

Dear Sir
Please send all outgoing call & sms detail by mail.
Number is [protected]
Thanks

plz send me the outgoing call details for the last 3 months of this landline no -[protected]

Sir
i want call details for my mob no [protected].
sir my mob is missing in last week of jan.and persent time it is found but my bill is missing.so i need call details to verified my IEMI no [protected].so please forwerd ny dec &jan call details.pls sir it's request.

airtel cammunication call detail
this no.is[protected]/04/2009

Glfhl'

plz send me call ditails this no.[protected]
date 22.04.09 to 12.05 09
sir i request send call ditals
sir my mob missing in aripl last week and other person use so plz send me call ditails

please send me outgoing call detail on my mail-[protected]

pls send this no:[protected] out going last two week. Its urgent. I will very thank you. Pls send all detail on my email id. Thanks

pls send this no:[protected] out going last two week. Its urgent. I will very thank you. Pls send all detail on my email id. Thanks

pls send me out going detail last to week of this number:[protected]

i want call detail last 1 month plz help me,
i will give u number i[censored] anser me >>>>>>>>...
i m from gujarat ...
thnks...

pls send me outgoing detail last two week of this no:[protected]

pls send me last two week outgoing detail of this no:[protected]

plz give me call detail from 1st april to 31 june .

i want to see my call detail when sim started n my sim start 20 days my no. [protected]

my outgoing call detail

i need incoming and outgoing detailt my mobile no.[protected]. please send me 3 months detail on my e-mail address. thank you.

my mobile nomber [protected]. please send me 2 years call detail . i need help to airtel

please send me sms and call detail of my mobile no. [protected].

My no:[protected] Pls send me the last 2 months cal n sms details to my Email ID.

my no is [protected] i want to call details of 15 september .
plz help me sir i urgent?
very urgent ?
help me for god?
otherwise i will miss my girlfriend?

i will died

Please send me incming detail mo.n. [protected]

plz send me the outgoing call details for the last 3 months of my no -[protected]

plz forward me the og call details of my no.[protected] of 18 december 2009

sangam airtel — call,detail

sir
my airtel laapu sim number [protected]
lost 17-10-10 sir my work is ver loss sir my aittel sim is lost

sir plese give me call detail and helped me and processor me

shopname..sangam gift house

add.s.b.i. road ganjdundwara [etah]

cantact num[protected] or ,, [protected]



sir pls give me call detail
regars ,
danish

sir.
airtel
haid department

sir, my number I want call details of this no-[protected]. please urgently reply me


and sir my number lapu flexi number this number is lost 17-10-10 sir pls call detial me pls
shopname... sangam gift house
add---- s.b.i. road ganjdundwara [etah]



regrds.
danish
cantact..[protected], or [protected]

[protected] calldetail

AirTel — outgoing call

Dear concern,

i am using Airtel no [protected] and i am unable to call on a particular number and i was contacted so many time to customer care and he told me your problem will be solve on till 7th nov 2011 but still i am having the same problem and today i have talked with kanchan and she told me that she can't take my complaint because of my main balance is zero.
so i am requesting you please look on this and resolve my complaint as soon as possible.

Regards
Abhishek sharma
[protected]@yahoo.com

my no. is +91-[protected]. send detail of last month

Dear sir, please send the outgoing calls details for march'13
Mobile number +91 [protected]

i had the same problem i simply called the customer care and they stoped my no. and i got the finalised bill. but i had some amount balanced which i have never received. but it was not much so i forgot.

sub :- closing of connection permanentaly

sir.

I The applicant mr. kiran ankush pandit.
I want to close my connection permanentaly as soonh as possible.
my cell no.[protected] please do it on priority
There is no outstanding & I was paid my bills.

THANKING YOU.

KIRAN

This is Ashwini Kumar Singh from Delhi, a past holder of Airtel Landline number[protected].

On 20/04/2009, i have disconnected my land line number[protected] because I have shifted in Noida some particular reasons . I hd given an application of disconnection in Bharti Airtel Ldt. plot 14, HL Arcade Sec 5 Market Dwarka New Delhi. I have paid 2085 rupees on 30th April 2009 receipt no CC7191811. I have spoken Mr. Parag Airtel officer no is [protected] and so many times so many Airtel officer for dissconection. because I got regular call from customer care again I have complain in customer care no 21970948 o 14th July 2009 still I got calls from customer care regarding the same. Again in this month my land lord (where the airtel land line was) have got a bill of Rs .4000 /- for no reason . Today i again called up the customer care of Airtel for the same. I am not able to understand the situation when i have already gave up my connection and also paid the necessary charges .

I request you to resolve my problem as soon as possible .
Thanking you
Ashwini Kumar singh

Please tel me address of postpaid office in chandrapur near to nagpur in maharastra

sir my mobile no. is [protected] this no.to extra frends chat service subscripton charges 3 times didect
30 rupes total amount is 90 rupes please refand my acount blance

From,
Alankar Stationery.
Shiv Shakti Ngr,
Saki Vihar Rd,
Nr Shanti Complex,
Powai Mum 72.
Contact Person Neeraj Midhotiya




To,
General Manager (Sales)
Mumbai.
Dear sir i am retailer since 2006 i m saleing your product and completed maximum time ur target and regular target also. But this time your executive had taken airtel branding material with out any information and reason your officer mr Deepak Tripathi not responding properly on the issue I am Returning all Sim Card which i purchased in past and present.

Contact no [protected]

Dear sir i am a retailer since 2007 .my eg no is [protected].my outgoing and incoming calls are decatived[protected] imgentley plz sir. activededd.now .i do many complain your custmer care 888.but no he reply to me.


contact no [protected]

dear sir or madam main ek retailer hoon sonu telecom from ludhiana punjab sir mere alag alag costumer ke 3 no band ho gaye hai maine sub ke do-do bar paroof submit kara diye hai phir bi no nahi chale maine activation spocbackendpefcoordinatorterritory sales manager disributer sub ko phone kiya kisi ne bhi meri baat nahi suni hamara purana distributer sunil agensi bahut badiya tha my contact no [protected] sir please help me

Dear sir,
mai ek retailer hu kolkata se, hamare distributor ki services buhat poor hai, time pe koi
kaam nahi hota hai.agar mera balance khatam hota hai to distributor ko phone karo to
thodi der, thodi der kar k kayii ghante laga deta hai.
So, sir please yaha ke system mai improvement laiye
Distributor name: VANDANA ENTERPRISE
My contact no:[protected]/[protected]

Hello sir

I am Mukesh Pooniya from Jodhpur (Rajasthan).sir main ek New retailer hu. sir meri lapo sim No.[protected] hai.sir meri sim se customer care se call nahi hoti hai our naahi eski UN start hai.our sir abhi tak sir nomber ka verification bhi nahi hua hai.
Please Verify my sim no.[protected]