I took an airtel postpaid connection (plan 599) from airtel dealer at Kichlu Chowk, Airport Road, Amritsar, Punjab (owned by Ms Priya Mehra, Sr. leader Ph-[protected] as indicated in the business card given by dealer) on 21 Apr 08 and allotted with number as [protected]. after four days i got an sms as my verification went wrong and subsequently outgoing call facility on my number discontinued. I immediately approached the dealer and requested for a reverification. during the subsequent days also, as the dealer said, my verification again has been negative. The guy who came for my verification given his statement as he approached my residing place and when enquired he got a negative response.
I am a defence personnel (IAF) and I strongly believe that the guy who came for my verification didn't turn up to the right spot. On the sixth day my incoming facility also discontinued. Every after when i approach my dealer, only thing they can say is, sir, i have done my job and now its the verification department to give clearance. I have submitted two copies of my address proof. is it that much difficult to find a defence person who is residing just two kilometer away from the dealer itself? The same time my room mate who also got a connection on 23 Apr, got verified his address.
Finally, on 16 May 08, after making so much effort myself to get my verification done, one guy came for the purpose. He even don't have my proper address or the address proof given by me or any authority letter or a proforma for the purpose which he came. He noted my address in a chit and promised me that my connection will be restored soon. The same evening incoming facility got activated. I called up the fellow on [protected] and informed about the same. He told me that the dealer did'nt forward my papers to his office yet.
Even today, on 17 May 08, my outgoing facility has not been restored. My bill for the month is about to out without even getting the opportunity to use it.
I wonder that the airtel compay has no hand in the dealer or the verification agency? They even refused to give me a receipt for the amount (Rs. 550/-) which i paid for the connection. I is that much headache and time consuming to be a customer of Airtel?
I hope that i will be acknowledged.
Aug 14, 2020
Complaint marked as Resolved 
Pls take the action as soon as possible
Call centre executives put it bluntly that they cannot deactivate it. Since I find many people facing this issue we should get together and make a representation to Airtel senior management.
Email [protected]@yahoo.com [protected]
My mobile no is [protected] I want to activate the song tujhe dekhe meri ankhein is me kya meri khata hai . so pls if you kindly tell me how i could do it I will be thankfull to You
Thanks& Regards
Sudhansu sahoo
Dear Sir,
I am an Airtel Subscriber Mob no. [protected] Airtel Prepaid. I did an easy recharge of full talktime of Rs 444/- on 11-01-09. But next day I got 2 same msg for Hellow Tune activation that I have not desired and around 60/- got deducted instantly. Next day again it charged 60/-, the same day I demanded to clarify for the deduction amount that charged twice for same subscription.. one Airtel Executive (named Amman Kapoor, though no such person is there that other CS Executive told later) were not able to provide the clarification and unwanted argument arose.. after that the whole prepaid balance deducted by successive subscriptions msgs, now it is Negative 20/-.
I have consecutively spoken couples of Airtel Executives and Supervisors but nothing have resolved yet.
It was a PREPAID balance and HARD EARNED money. It's a kind of SMART CHEATING, I have to loose my precious communication also in deadline and I am really haressed with this problem. Concern person please contact me as early possible for final solution.
In the menatime I have recd a complaint no [protected] by Ms Veena, Floor Supervisor on 16-01-08 at 11am for further correspondance while I repeat the whole story to her.
Again Mr Uman has called me from Airtel at 3.30pm and confirmed that the said amount (around 450/- so) will be refunded by next 24 hrs. But I am still waitting for the refund.
Your customer
Tapan
[protected]
Dear Sir,
I am an Airtel Subscriber Mob no. [protected] Airtel Prepaid. I did an easy recharge of full talktime of Rs 444/- on 11-01-09. But next day I got 2 same msg for Hellow Tune activation that I have not desired and around 60/- got deducted instantly. Next day again it charged 60/-, the same day I demanded to clarify for the deduction amount that charged twice for same subscription.. one Airtel Executive (named Amman Kapoor, though no such person is there that other CS Executive told later) were not able to provide the clarification and unwanted argument arose.. after that the whole prepaid balance deducted by successive subscriptions msgs, now it is Negative 20/-.
I have consecutively spoken couples of Airtel Executives and Supervisors but nothing have resolved yet.
It was a PREPAID balance and HARD EARNED money. It's a kind of SMART CHEATING, I have to loose my precious communication also in deadline and I am really haressed with this problem. Concern person please contact me as early possible for final solution.
In the menatime I have recd a complaint no [protected] by Ms Veena, Floor Supervisor on 16-01-08 at 11am for further correspondance while I repeat the whole story to her.
Again Mr Uman has called me from Airtel at 3.30pm and confirmed that the said amount (around 450/- so) will be refunded by next 24 hrs. But I am still waitting for the refund.
Your customer
Tapan
[protected]
Mobile No.[protected]
plz dunt send such type of msgs.
due 2 such type of msg my balance has deducted twice.
plz dunt send such type of msg.
Airtel — DEDUCTED RS 45 FROM MY ACCOUNT IN THE NAME OF HELLO TUNES
TODAY N 22-0910 AIRTEL HAS DEDUCTED RS 30 INTHE NAME OF SUBSCRIBING ME HELLO TUNES IN THE FIRST MESSAGE AND THEN IN NEXT MESSAGE THEY DEDUCTED RS 15 FOR SOME BHAJAN AS MY HELLO TUNEI HAVE NEVER RING OR MESSAGE THIS AGENCY AND I HAVE NO KNOWLEDGE OF BHAJAN WHICH IS BEING HEARD BY MY KNOWN PERSONS.
DR CHARANJIT SIINGH
F-137 PRASHANT VIHAR