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A
Abbas.m
from Kanpur, Uttar Pradesh
Mar 26, 2008
Resolved
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i purchased a simcard 6 years validity on 10.02.08.Mobile No:[protected], The retailer activated the card & top up Rs-375/-(e-recharge) for gprs.Then he attempted a call to service centre, they replied"the gprs, Mo will be activated after 24 hours".So he answered me to come next day.11.02.08 11A.M once again he called 121(service centre)they sent some settings to save in my mobile(Nokia 6230)succesfully saved by retailer.I used the wap service happily.The next day service deactivated by the provider, i asked the retailer usually he called 121 they told the gprs activated in daily rent scheme.I lost my money(Rs-375/-) NO ANSWER still now OK.ok.Once again i lost Rs-75/- for gprs7(weekly scheme)last 11.03.08 6PM i activated and used, the midnight of 13.03.08 1AM a message displayed "the mobile office has been deactivated on your mobile"Why ? Frequently i asked the service centre, they told me"the problem will be solved in 1 hour".next day, next day, next day...i lost the service and money, and could not reach the service centre assistance by my mobile, how to express my desire.Please help me
Aug 14, 2020
Complaint marked as Resolved 
when will you bring airtel gprs lifetime connection with high speed. iam waiting for this plan and already using weekly plan its very helpful me and the world
I am having a Airtel Prepaid service.I was using GPRS7 for last three months. But last two days, It was not working. I lost 75 Rs. The customer care could not solve the problem. Atleast I have called them 15 times. Till now they are not giving me proper solution and also two days are past.

After seven days this GPRS7 will be de-activated and Airtel robs 75 Rs from me. This could be a small money.

But think how much Airtel is robing if this case happens to all the customers of Airtel once in a Year. Think how many customer, Airtel has(atleast 20-30 Lakhs). so 75 * 20 Lakhs = 15 Crores. Good Turnover by Airtel.
we can't acess yahoomail & gmail & other mail in our airtelgprs mobile
100% solution for airtel gprs internet speed.
Simply go to http://www.mzainv.info then go to page free softwares and down load speed booster for absolutly free.

Airtel — loss money in airtel mobile office (GPRS)

hi,
i am from maharashtra and
i have lots of money in airtel mobile office service its more than rs. 200/-
i had activate the gprs wroth rs. 14.99/day.
and the service is not working on my mobile i had call more than 25 time about service request them to solve my problem but they don't solve my problem just reply me that it will be solve after 48 hours but every time same reply and problem still happen.
when ever i try to connect gprs it works only 2-3 minutes in whole day after that it is not work it replay as SERVICE UNAVAILABLE on my sim but they daily reduce my money i.e. rs. 15.
please tell me how to complaint against airtel in cunsumer court and help me to solve my problem.

thanks.
dich vu GPRS
my mobile gprs not activead & recharge your scheme surffing not free 395 Rs. 12/04/2009 & active to charge please my complante & my mobile no. [protected] please quick.
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    S
    savitha k
    from Puducherry, Puducherry
    Mar 26, 2008
    Resolved
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    Sim. No.[protected]
    Mobile No. [protected] (Prepaid for 1 year Nov. 07 to Nov. 08)
    Paid Rs. 500/-
    Worked for 2 months, became inactive after that.
    ID proof Submitted twice.
    Consumer is an 80 year old super senior citizen of India.
    Disgusting Customer Service of Airtel.
    Aug 14, 2020
    Complaint marked as Resolved 
    I have Airtel Connection No. [protected]. Its validity expired on[protected]. Through sufficient money is available in my credit, I was asked to recharge it by that date. )n[protected] I tried to recharge it through recharge coupens but it failed and in the process one coupen costing Rs. 125/- became invalit. I tried to get it recharged on[protected] through easy recharge which also failed. I had activated the line for automatic recharging. This also did not work. I went to Airtel service centre and of no help. From there I talked to your Customer Care centre. I was promised that he would get bach to me within 4 Hrs but with no response. A message is received that for automatic rechargeing I should dial*144*030#. This also did not work. My moble is disconnected since mid night of 30th. What should I should do?
    FROM:- RAMESH CHANDRA
    MOBILE:-[protected] PRESENT CONTACT NO.

    NEW AIRTEL CONNECTION:-
    [protected] & [protected]

    WHY YOU ARE NO ACTIVATING MY ABOVE TWO CONNECTION PLEASE REPLY IMMEDIATELY I HAVE ALREADY SUBMIT THE THIS COMPLAIN MANY TIME BUT THEIR NO RESPONSE IN YOUR SIDE
    VERY POOR SERVICE 20 DAYS ALREADY HAS BEEN PASSED .
    THANK YOU FOR YOUR SUCH CO-OPERATION
    I had your airtel prepaid connection. I had lost my that airtel prepaid connection.Basically iam from kurukshetra(haryana). I have my FIR copy . i want to close it my connection.but they are not closing..tell me why... they saying go to ambala.afterthat they'll stop .iam student my xams goin on.i have no time right now so plz help me .i'll wait ur reply my contact no. [protected].
    your kurukshetra prepaid dealer problem i went there. but they are not closing my that connecton...
    hi iam using airtel prepaid for more than 2years, last 3 month iam not able to use but validity is expires on 2011... now iam not able to use my sim. its coming inaive sim. i need the same no...any one help me!!!plz
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      S
      shailendra kumar mishra
      from Mumbai, Maharashtra
      Mar 25, 2008
      Resolved
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      sir,
      i had purchased Rs 330/- prepaid voucher on dated 1.03.2008 and for getting rate redused to Rs 1, a top up of Rs 49 was also done. Upto 3.3.2008 rate per call deducted is @ Rs 1.

      From 4.03.2008 rate deducted is Rs 3 per minute. On enquary (1st complaint no-4131000, 2nd complaint no[protected]i got information that rate was increased because on 4.03.2008, Rs 14 was recharged in my account. As on 4.03.2008 more than Rs 200 balace available in my account so there is no reason behind recharge of Rs 14 and actuall it was not done by me. it is the mistake of AIRTEL who wrongly credit Rs 14 in my account and deduct higher rate ie Rs 3 per minutes.

      My Mobile No is = [protected]

      Kindly credit the amount charged at higher rate as quickly as possible.

      Thanks

      shailendra
      Aug 14, 2020
      Complaint marked as Resolved 
      I WANT MY PREPAID NUMBER [protected] LIST OF OUT GOING CALL&INCOMIN CALL & ALL MESEGES
      i want my outgoing call & incoming call & all message details
      i want my out goingcall & incoming call details my prepaid numberis [protected]
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        M
        mohit
        from Delhi, Delhi
        Mar 24, 2008
        Resolved
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        Dear Sir/Madam
        I m getting frequent missed calls from an airtel mobile no. -[protected] since last 10 days and if i try to calll back, person is very rude and doing is just killing his as well as mine time.As you can understand it is very very depressing to get missed calls from unknown persons, i request you to take strong action against this man so that he can not trouble anyone..anymore
        Aug 14, 2020
        Complaint marked as Resolved 
        hello sir
        I would like to connect internet at 15 Rs per day now in andhra we dont have that offer plz connect that offer to mobile number [protected] plz sir.
        plse i want detail from this number [protected]
        dear sir/madam
        i have miss call from this number can u help me to get the number of the address please the number is [protected]
        Sir,
        I'm getting a lot of missed calls from [protected].Please help me to find the address/owner of the number.
        Thanks
        Dilip
        Dear sir,
        I am a family member so i have a mobile & there are two persones were calling when we attend the phone they have told me bad words. & they tourchering & they have told me i will kill you
        sir please find these numbers.
        > [protected]
        > [protected]

        yours sincierly
        nagesh s g
        Dear Sir/Madam
        I m getting frequent missed calls from an airtel mobile no.-[protected] since last 10 days and if i try to calll back, person is very rude and doing is just killing his as well as mine time.As you can understand it is very very depressing to get missed calls from unknown persons, i request you to take strong action against this man so that he can not trouble anyone..anymore

        [protected]
        yours sincierly
        nagesh s g
        i m getting frequent misscalls in this moblie number [protected].i m try to call back.pick the ph but no boby speak.i want to this no contact person name & address. [protected]@sify.com nitu
        Sir
        On 9.9.2009 At about 12.05 pm (Night) i had received two calls from an airtel no [protected] to my BSNL no [protected]

        I wan to know who is the person and his place of call

        Himanshu Sekhar Nayak
        Orissa
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          R
          Raghavendra
          from Bengaluru, Karnataka
          Mar 24, 2008
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          Complaints are fraudulently closed and new complaint number opened without resolving the original complaint. complaint no.[protected] was lodged on 16th till today its not resolved but complaint closed and new number generated every day I call up. We had a life time ELT scheme of ( Rs. 99 - months to recharge is 12 )where we had recharged more than 12 times but still it is not converted to life time. Every time we approach customer care to check why it is not converted to life time prepaid they ask to recharge. Till now more than 15 recharges are made but still complaint is not resolved. When we call up airtel, every time new person speaks and says that he is manager and promise to resolve, We have spoken to more than 25 people and around totally more than 3 hours on phone .. Also lot of personal visits to airtel centers ..but all in vain. Till today this is not resolved and new complaint number is generated every time . There is no proper esclation / complaint resolution method available its the same customer care channel it goes .. every time one new guy speaks and new manager and no result.. its horrible experience dealing with airtel
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            H
            hemraj thakkar
            from Pune, Maharashtra
            Mar 24, 2008
            Resolved
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            my name is hemraj thakkar. a executive of airtel visited my home and took all the details payment and i hav submmited respectively wat he asked for . then he gav me the number which is [protected] and told me that this number will b activated in next 48 hrs . but after 5 days the number was not activated so i called at the customer care and we talked to them we asked them why my number is not activated yet as we hav given all the documents and payment which was necessary . they first confirmed everything from my address to date of birth, after that they told me who was the executive who gav u this number i told i dont know the name then they told me as this is the vip number so we have not activated yet . i told them i hav not asked for this particular number and it was given by himself . they told but we cannot activate bcause this is a vip number and for this u have to pay rs. 5000 for the activation.
            and this talk is going on from last 3 to 4 mths approx. but yet after my many request they hav not still activate the number and they are demanding for the money of vip number which i got by the executive . now wat should i do? this is really a harrasment for me as i hav taken this number under a scheme of airtel to airtel free . anyone reading this complaint pls help me out of this . should i go to consumer protection act and complaint there too ? pls kindly help as i m still following the airtel staff regarding this and still now i m getting the same repeated answer.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dont leave these cheaters, these guys doesnt give any value for their word and promises. I have really bad experience with airtel, but that is from broadband. We should come up and make a separate arrangement for these guys . I request all o[censored]s to unite and take action.
            thanks
            althaf
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              G
              Gagandeep Singh
              Mar 24, 2008
              Resolved
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              This is an old mail which was sent to the Nodal office of Airtel.
              [protected][protected][protected][protected]
              To whomsoever it may concern,

              I had applied for a new Airtel connection with your staff in Andheri (e). After a discussion, I was told that the conenction would be set up within 10 days and the building will go live and till then we will get a temporary connection from the nearby buildings that have an Airtel Broadband connection.

              From the 8th day i.e. Monday (28th January 08), I started following up with the representative who sold the connection to me (contact name Sunil, contact number [protected]) as there was no activity happening around my house to set up the connection (AND NO TEMPORARY CONNECTION AS WELL). I was told by him that all the approvals have been gathered and the work will begin from today. However nothing materialized.

              10 days have passed an nothing was done about it. On speaking with the supervisor (Name Praful, Contact Number: [protected]), he says that there is an approval still pending and hence no work can start. On asking how long it will take, he says that at times it takes a month to get the connection. On trying to contact him again to further discuss this, my call was continously being rejected from his side.

              My question is if that if it takes such a long time, why we received the FALSE comitment of 10 days and above that if there were approvals pending, why were we told in the first place that everything is moving as per plan. Airtel Broadband is NOT showing true professional behavior.

              I request you to please tell me how long will you guys take to provide the connection (AND PLEASE TELL THE TRUTH) so that we can till then find other ISPs to solve our broadband needs. If you are not able to deliver, I request you to please give a full refund of the amount paid to you by my complete society along with an apology of not delivering to your commitments.
              [protected][protected][protected][protected]
              Since then I received my payment back but I still havent received the signed documents which contains a No objection certificate for them. On continous requests I still havent received it. Please help me in either getting this connection or retrieving the documents which they have kept and are not giving it back.
              Aug 14, 2020
              Complaint marked as Resolved 
              Dear Mr. Ramabadran Seshadri Iyengar,

              Sub: Modem replacement at free of cost - Reg:-
              Ref: Telephone no: 42029711

              Warm Greetings from Airtel Telemedia Services.

              We acknowledge the receipt of your email dated 13th August '08.

              With reference to the aforesaid subject, we wish to reiterate the fact that modem if purchased outright from us (in your case since 2003) cannot be replaced for a brand new modem free of cost. Besides, the additional information we wish to impart is that, only if the modem is taken on monthly rental / EMI basis, then only modem replacement is done and even in that case a brand new modem is not provided. However, if you are interested you can take up with either of the following options to avoid modem
              charges:-
              First and foremost, you can purchase the modem which costs Rs.950/- only
              by submitting a requisition letter (with the details of Del number, Name
              of the connection holder and Address) along with the cheque or DD in the
              near by showroom in favour of "Bharti comtel Ltd account" (OR) ;
              Alternatively, you can migrate your existing plan to that o[censored]nlimited
              plans like 799 unlimited plan wherein modem rental is not charged.

              For further assistance, please reach us at[protected] or E-Mail us at care.[protected]@airteltelephone.com or Fax us at[protected]

              Assuring you Best of Services at all times.

              Yours sincerely,
              M. Twinkle Amala,

              Nodal Officer
              Bharti Airtel Limited

              >>>>>>>>>>>>>>>>>>>>...
              Mail received from "ramabadran seshadri iyengar" <[protected]@airtelmail.in>
              >>>>>>>>>>>>>>>>>>>>...
              Nodal Southabts:

              I am a esteemed loyal customer with excellent payment record since my joining your network. I am availing all of your value added services since inception. I bought modem outright paying hefty prices during launch of broadband introduction in Tamil Nadu. Today, it is not working for which I have paid heavy amount. Now, your support team is not replacing modem free of cost. Last time also I have asked them to replace outdated telephone sets whereas I have paid 1000 plus rupees to replace, if this is the trend and kind of service given to a most preferred customer I wonder how you satisfy the customer. If you are not replacing, I am constrained to change other networks with immediate effect, you will be loser of heavy price.
              You
              decide or otherwise I will take up with your head customer care immediately.

              Best regards & thanks,



              http://rsiyengar.profitmatic.com
              [protected]



              -----Original Message-----
              From: Geetha.[protected]@airtel.in [mailto:Geetha.[protected]@airtel.in] On Behalf Of care.[protected]@airteltelephone.com
              Sent: Wednesday, August 13, 2008 10:53 AM
              To: ramabadran seshadri iyengar
              Subject: Re: [Suspected Spam] RE: [Suspected Spam] RE: RE: ramabadran seshadri Iyengar[protected] original old first broadband customer

              Dear Mr.Ramabadran Seshadri Iyengar,

              Thank you for writing to Airtel Telemedia Services.

              We regret to inform you that it is unable to replace the own modem with the new one, please accept our sincere appologies in this regard.

              Further request you to mail to nodal.[protected]@airtel.in for any escalations.

              For further assistance, please
              • Call us at[protected]
              • E-Mail us at - care.[protected]@airteltelephone.com
              • Fax us at[protected]

              Assuring you of our best of services at all times.

              Yours sincerely,

              Geetha U
              Customer Care


              >>>>>>>>>>>>>>>>>>>>...
              Mail Received from"ramabadran seshadri iyengar" <[protected]@airtelmail.in>
              >>>>>>>>>>>>>>>>>>>>...
              It is not own as you have claimed it is very much supplied by Airtelbroadband when they first installed for which I have given full payment. It is your customary practice that whenever any handsets or other equipments is worn out you are suppose to replace with new one. Please tell me where to escalate this to your higher authority.



              Best regards & thanks,

              Ramabadran Seshadri Iyengar
              [protected]



              -----Original Message-----
              From: Mahalakshmi.[protected]@airtel.in [mailto:Mahalakshmi.[protected]@airtel.in] On Behalf Of care.[protected]@airteltelephone.com
              Sent: Tuesday, August 12, 2008 4:16 PM
              To: ramabadran seshadri iyengar
              Subject: Re: [Suspected Spam] RE: RE: ramabadran seshadri Iyengar
              [protected]
              original old first broadband customer

              Dear Mr.Ramabadran Seshadri Iyengar

              Thank you for writing to Airtel Telemedia Services.

              This is in reference to your below mail, as we checked with the billing department since your are using own modem, hence replacement is not possible.Kindly check and revert back if you have any concern.

              For further assistance, please
              • Call us at[protected]
              • E-Mail us at - care.[protected]@airteltelephone.com
              • Fax us at[protected]

              Assuring you of our best of services at all times.

              Yours sincerely,

              Mahalakshmi.S
              Customer Care


              >>>>>>>>>>>>>>>>>>>>...
              Mail Received from"ramabadran seshadri iyengar" <[protected]@airtelmail.in>
              >>>>>>>>>>>>>>>>>>>>...
              This modem was supplied during my registering first time broadband services from Airtel five years ago. Just like you change handset faulty you are replacing similarly you have to change this free of cost.


              Best regards & thanks,


              Ramabadran Seshadri Iyengar
              [protected]



              -----Original Message-----
              From: Mahalakshmi.[protected]@airtel.in [mailto:Mahalakshmi.[protected]@airtel.in] On Behalf Of care.[protected]@airteltelephone.com
              Sent: Tuesday, August 12, 2008 3:07 PM
              To: ramabadran seshadri iyengar
              Subject: Re: RE: ramabadran seshadri Iyengar[protected] original old first broadband customer

              Dear Mr.Ramabadran Seshadri Iyengar

              Thank you for writing to Airtel Telemedia Services.

              We regret to inform you that replacement of modem would not be possible since the existing modem is your own modem.Hence we request you to send us a fresh request with the payment details for us to do the needful.

              For further assistance, please
              • Call us at[protected]
              • E-Mail us at - care.[protected]@airteltelephone.com
              • Fax us at[protected]

              Assuring you of our best of services at all times.

              Yours sincerely,

              Mahalakshmi.S
              Customer Care


              >>>>>>>>>>>>>>>>>>>>...
              Mail Received from"ramabadran seshadri iyengar" <[protected]@airtelmail.in>
              >>>>>>>>>>>>>>>>>>>>...
              Dear Geetha U

              You must consider my long esteemed loyalty and excellent payment record since inception. As a gesture of long time customer and continued patronage I am extending and recommending many of my friends and relatives to join Airtel Netowork. Out of my word of mouth I have convinced more than 500 plus customers to be in your network from time immemorial. Last time, I made a purchase of two handsets costing 1000 plus rupees for my landline like this I cannot spend my money mindlessly for high valued customer like me.

              Please replace free of cost.


              Best regards & thanks,


              Ramabadran Seshadri Iyengar
              [protected]



              -----Original Message-----
              From: Geetha.[protected]@airtel.in [mailto:Geetha.[protected]@airtel.in] On Behalf Of care.[protected]@airteltelephone.com
              Sent: Tuesday, August 12, 2008 11:03 AM
              To: ramabadran seshadri iyengar
              Subject: Re: ramabadran seshadri Iyengar[protected] original old first broadband customer

              Dear Mr.Ramabadran Seshadri Iyengar,

              Thank you for writing to Airtel Telemedia Services.

              This is in reference to your below mail, we regret to inform you that replacement of modem would not be possible since the existing modem is your own modem.

              We would like to inform you that for purchasing a Single port Ethernet modem, an upfront payment of Rs.950/- in favour of "Bharti Comtel Ltd" has to be paid along with the request for the purchase of modem at the nearest Airtel showroom.

              If you would like to rent a Ethernet modem, Rs.99/- would be charged as monthly rental in the bill.

              Hence we request you to send us a fresh request with the payment details for us to do the needful.

              For further assistance, please
              • Call us at[protected]
              • E-Mail us at - care.[protected]@airteltelephone.com
              • Fax us at[protected]

              Assuring you of our best of services at all times.

              Yours sincerely,

              Geetha U
              Customer Care


              >>>>>>>>>>>>>>>>>>>>...
              Mail Received from"ramabadran seshadri iyengar" <[protected]@airtelmail.in>
              >>>>>>>>>>>>>>>>>>>>...


              My modem requires replacement as per your engineer report. Since I am very much esteemed valued customer using your network all products for the last five years. Moreover, I bought this old modem outright purchase. Hence, considering my extended value addition, high credit worthiness in prompt payment of my telephone since last five years, this facility is to be given on loyalty basis. Please arrange to replace my modem at the earliest. I am facing recurrent interruption of internet broadband services for the last three days. Your engineer given a patch interim solutions. I want permanent replacement of brand new modem without any cost to it that means free replacements.



              Ramabadran Seshadri Iyengar

              [protected]




              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
              The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited.
              Before
              opening any attachments please check them for viruses and defects.




              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
              The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited.
              Before
              opening any attachments please check them for viruses and defects.




              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
              The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited.
              Before
              opening any attachments please check them for viruses and defects.




              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
              The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited.
              Before
              opening any attachments please check them for viruses and defects.




              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
              The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
              Dear sir
              i am airtel distributor.my AYYAN MOBILES MAC number is [protected] FOC.
              sterday night i lost my mobile([protected]).so for that i made a call to TSM GURU-Erode District(tn) and asked the current region of my mobile tower because its was active.. but they not respond me well sir..They asked me to submit File copy from police station..but police not providing the copy..Really i felt very bad about airtel TSM GURU GROUP(Erode district).
              I am distributor but not get valid information from them.then how come airtel customer wil get ??????
              Suppose in my situation any of customer suffer mean how can i help them???
              finally one thing sir, i[censored] dont want then cancel my distributor….
              Please take immediate action in this fault.

              Thanks and regards
              contact number is:[protected]
              Sudhakar.P
              [protected]@india.com

              Airtel Telemedia and broadband services — Old modem provided & not replacing it

              Dear Sir

              I had bought an airtel wireless router in the month of May from Airtel. I was told that its range is 100m.
              When I started using it, it wasn't working properly in the next room. I contacted Airtel regarding it. I was told that its actual range is only 10m.

              When I asked them to return my security, they denied. I was then informed that its non-refundable. Whereas, I was never told about this non-refundability of the deposit when I bought it.

              I wrote to the airtel nodal officer also regarding it and to replace the modem if not refund the security money. The refrenece number is 22355716. I have got 2 calls after this, but they are all making lame excuses like non-availability of the modem. This complain dates to 24th July, 2009 and I am not yet provided with a new modem.

              Also, whenever I call them, I am shocked to learn that my comlaint has been automatically closed by the company. They make false records that so and so person visited your site, while the truth is, nobody ever visited my site.

              Also, I changed my plan in the month of May. I had a top-up on my previous plan which I was told would be automatically deactivated on changing the plan. But, to my disgrace I am still being charged for that. The company is clearly resorting to unethical malpractises and fooling its customers. I am fed up of talking to the Airtel people as nobody seems to be entertaining the comlaint.

              Following are some relevant details reagrding my connection and complaints:

              Account No: 11209795
              Service Complaint nos.
              top up charges:[protected]
              modem :[protected]
              Date of complaint: 24 july, 2009
              Representatives Name: Altaf Alam

              Complainant's Name: Vivek Khemka
              Contact No.: [protected]

              Airtel Broadband — Failed to deliver the service

              I applied for airtel broadband connection with WiFi modem, TURBO plan (registrtaion number : TBLR 000853) on 4th of August and commited that i'll get the connection within 7-10 working days. I get my broadband connection on 15th of August but instead of WiFi modem, I got a normal modem. When i asked the dealer about the same, he told me that Wifi modems are out of stock. Now, I am waiting for Wifi modems for past one week. And Each time i call to customer care, they told me that i'll get the same within 1-2 days which never happens.
              Since they provided us with a normal modem and not a wireless one, I am not able to use the internet freely. The connection is shared by 4 o[censored]s in the apartment and since they provided only one LAN wire at a time only one computer can be connected to it. Also since the modem has to be installed at a central place, I cannot use my internet connection from other places in my apartment eg my room or study. This has practically led to the internet connection being useless for me.
              I applied for airtel broadband connection with modem, on 6th January, 2009 and commited that i'll get the connection within 02 working days. I didn't get my broadband connection till now. When i asked the person who has came to my house, he told me everyday that today connection is given. Now, I am waiting for connection for past one week. And Each time i call to people, they told me that i'll get the same within 1-2 days which never happens.
              My brother is taking leave from his college because of waiting but no-one is coming for connection. Who will compensate me brother's studies????

              Airtel Broadband — Interrupted network

              We do not receive a continuous Internet connection, frequently the connection gets interrupted, we suffer a lot due to this.

              Airtel — Failure to Deliver on Promised Services

              Dear Sir

              I had taken a DTH connection from Airtel over the phone from their customer services on 29 Jul 11 alongwith a Digital HD DVR and Ultra HD package and paid by credit card for 12 month. I was promised that I will also be given 2 month free next year plus Rs 250 credit by the same lady who sold me the package and that any additional HD channels that Airtel will introduce will also be available to me. My Customer id is [protected]

              However, my problems started from that day. Firstly the DVR was not installed within a day as promised and after that it took them 2 days to activate it. The DVR also misbehaved on a no of occasions and many a times the service engineer had to be called to repair it. The HD channels were conspicuous by their absence right from the start and when I called up the airtel I was told that I have not subscribed to the HD package and I realised that I have been duped by such a big company!

              However after my persistent complaints the superviser told me that due to wrong promise by their sales rep she is granting me HD channels gratis. And I started received the HD channels some time in Aug. However, from 01 Jan 12 all the HD channels stopped and I started getting the message that I have low balance. I again started contacting the Airtel and also wrote a no of emails as to how do I have low balance despite paying for 12 month rent in advance. I was then informed that the supervisor had also duped me as she had invoked HD services by cutting from my bonus amount which lasted till 31 Dec 11. THis was the second instane of false promise and act of treachery from such a reputed company

              I feel that the company has still NOT SOLVED MY BASIC COMPLAINT THAT I HAVE BEEN CHEATED BY AIRTEL as I was promised HD services with a HD DVR for which I PAID THE FULL AMOUNT FOR 12 MONTHS IN ADVANCE. Does it stand to logic that a customer will buy a HD DVR with the best package that was on offer with the Airtel at that point in time and pay for the services for 12 months in advance and not subscribe for HD channels?

              My mistake was THAT I TRUSTED Airtel's SALES REP ON THE PHONE AND PAID BY CREDIT CARD FOR 12 MONTHS RENTAL IN ADVANCE
              Had I paid for 3 months than Airtel would have been running after me rather than the other way around

              I request that HD channels be restored to me ASAP with in the existing subscription

              I feel that I HAVE BEEN CHEATED BY SUCH A BIG AND RENOWNED COMPANY and that too after I trusted the word of AIrtel's sales rep and PAID FOR THE ENTIRE YEAR IN ADVANCE

              Awaiting a favourable response from AIRTEL

              Regards
              Jatinder
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                S
                SMT. RENU SHARMA
                from Delhi, Delhi
                Mar 24, 2008
                Resolved
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                TO WHOMSOEVER IT MAY CONCERN.

                I booked a airtel pre-paid connection forRs.250/- on the day of 23rd March, 2008 and mobile no.[protected] was allotted and the number was activated after some time. But, I am constrained to say that no call is being made either from Landline Number/MTNL MOBILE CONNECTION/MTNL LAND LINE CONNECTION. The most surprising thing is that even the call made from Airtel prepaid connection is also not being made. This needs to be investigated and remedial action taken accordingly under intimation to the undersigned at the given email address.
                Further a call made from airtel prepaid mobile No.[protected] is being charged @ Rs.2/- instead of Rs.1/-i.e. on 24th March, 2008 at 12:30 p.m.
                Immediate necessary action is urgently required .


                ( Smt. Renu Sharma)
                607-A Royal Flats, Shipra Sun City, Indirapuram Ghaziabad
                Uttar Pradesh.
                Aug 14, 2020
                Complaint marked as Resolved 

                Airtel — non making of call

                I am a airtel connector and my no is [protected] and I am not able to contact this particular no [protected] for last three month
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                  G
                  Gaurav Sahdev
                  from New Delhi, Delhi
                  Mar 24, 2008
                  Resolved
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                  Hi there,
                  This is Gaurav Sahdev from New Delhi.Im pissed from Airtel, i had a airtel nubmber years ago & last dec 2007, i have cleard its outstanding dues in the court as BTNL did a case on me.Now in March 2008, i started getin calls from a lady sayin "She received some bank papers droped on road of ICICI BANK" when i rang her & asked about this she replied "Yes yes i have received 3-4 pacakages of bank papers, u tel me the name & i gve u the details, so when i told her the name she said "I have posted 2 the Address, they were from BANK OF RAJASTHAN", now here i had a doubt as when my dad spoke she told other bank & to me other bank & more of we never have Accounts in both of these bank & also she said these papers are in my mom's name, but now i tel my mom passed 2 years back.So after callin the lady 30-40 time she said she from AIRTEL & i hav a mob on my mom's name with out standing bills of 3500/-, she was ready 2 give 50% discount.So we gave the cheque 2 the guy who came.Few days after i came to know that same number has already been setteled in the Court, i have attached the scanned doc's that we received from Patiala Court New Delhi stating that we have already settled the account of the Airtel Mobile "[protected]" vide account numb "[protected]". Also there collection people tried to fool us & made stories those were fakes & they took a cheque of Rs.1600/- for settlement of the same above mentioned account & number that has already been CLEARED on[protected]. We have all the phone recorded conversation's those there executive did with us.

                  But now no one is responding to me on calls, they see my num n cut calls.What do i do ??
                  Please help.
                  --
                  [protected]
                  Thanking You,

                  Gaurav Sahdev
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mail to [protected]@in.airtel.com
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                    M
                    Manishkumar Jayantilal Joshi
                    from Hyderabad, Telangana
                    Mar 23, 2008
                    Resolved
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                    Resolved

                    I had using airtel prepaid sim card, Mobile no. [protected].
                    on 14.03.2008 i had lost my mobile and on 15.03.2005 i had visited airtel office and blocked my sim card. then i paid for new sim card having the same no. they told me that this new card will be activated in next 12 hours. after 12 hours the card was activated but outgoing call and message facility was not activated. so i dialed customer care no. which was announced during the messege over my phone that " your outgoing call facility in not activated please call [protected] for assistance" but form that sim card i was not able to dial that no. because the outgoing call was not supported on that no. then after i called customer care on 121 three times. first time they promissed me to activate it in next 12 hours. then second time they promissed that after 4 hours it will work. some time they cut-off line saying that they cant hear my voice. lastly today i called 121. but i am till not satisfied with the answer. i tried to go over website of Airtel. but i did't find any thing about customercare.
                    at present i am using other sim card which is very costly to me. So, please do needfull.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    AirTel — Not activation of My outgoing

                    My Mobile no. is [protected]. my outgoing is disconnected from monday dated 23th March 09 for reason of non submission of some documents like ID Proof And photo.

                    Firstly it should take at the time of initial Stage as it was taken in 2004'

                    Now i have submitted all these documents on 26th of March at PUsa Road branch but i have not got the connectivity. i Have made a call to Pusa Road but nobody was picking up the phone.

                    In the evening he gave me assurance that it will be connected in a hour of that half an hour is passed.

                    so should i disconnect the mobile phone of airtel.
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                      A
                      amitaj
                      from Mumbai, Maharashtra
                      Mar 23, 2008
                      Resolved
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                      Resolved

                      Dear Sir/Mam,

                      i am again lodging this complaint Issue is: i am getting calls from Malal(w) Airtel call-center for bill payment the number i which i am not useing that too lots of problem in address and name its faulty this number was closed way back in oct 34, and they i have that sim with me which is inot in use i went in airtel gallery but they tolled me that this is but not your bill according to the name but i told them that i can provide u the persond detail who is useing this number in a faulty way i told them to take action against that faulty guy but they told me i assure u u won't get any bill any more but still i am getting calls Kindly Help me,

                      or Else i will have to file F.I.R in Police or i will flash this in MEDIA i am frusted with this KIndly Reply soon or call me on [protected]

                      This is my last warning to u all i am Disturbed with this.

                      REply SOON ASAP
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I have paid Airtel bill & give on Link road, Malad (W) with Chq No.212328 Rs 1081/- Dt 13-12-08 citi bank.
                      But Call is coming for that not paid, Now person is coming at home,

                      So Please confum from your side. my Tel No is [protected].

                      Thanks
                      Regards
                      sharad
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                        N
                        n.vijayakumar
                        from Chennai, Tamil Nadu
                        Mar 20, 2008
                        Resolved
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                        Resolved

                        i am vijayakumar from madurai tamilnadu.i using our airtel prepaid mobile service for last 6 months from act 2007.my mobile number is [protected] which is coming under the 'six year' scheme.last fibruary 2008 i am not able to make outgoing calls from my mobile even i am having the balance of RS. 162.after one week i went to the madurai airtel head office which is locating at annanagar.they told me that your identy proof was not given.so you submit your identy proof and then after 24 hrs we are connect outgoing to your mobile.i immediatly submit my identy proof(four wheeler LLR xerox and photo, my native is madurai also for above 20 years) but after 24 hrs i am not able to make outgoing.during this situation last 19.03.2008 the incoming is also barred and simcard registration was failed.immediatily i send to this complaint to the same office, but there is no response to me i feel very lot.SO I WANT MY MOBILE NUMBER ACTIVATION BOTH INCOMING AND OUTGOING WITH THE REMAINING BALANCE(RS.162) AS SOON AS.
                        MY ADDRESS IS:NNO:27, Dr.VARADHARAJULU NAIDU ROAD, CHOKKIKULAM, MADURAI-62502, TAMILNADU.
                        PHONE:[protected], 2530090
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I am an airtel customer having a rental airtel connection.I have a zysel prestigious series modem which is currently not working, I am in need of an ethernet modem as soon as possible.Kindly see to it.My address is
                        159 Beracha road
                        534 Sangam Apts
                        Kellys, Kilpauk Chennai-10
                        My contact number is +91-[protected]
                        hello sir/madam

                        I Madhan prabhu, using airtel prepaid simcard last 2 months.now my number outgoing and sms can't use.21-mar-2009 i compliant your customer care.she say your ID prof problem.actualy i bye time my photo and my passport copy submit ready your office.after she say ok 24-mar-2009 time 4:30 PM before clear your phoblem.but untill haven clear my problem.21-mar-2009 compliant no [protected].why haven clear my problem.how many time i call your customer care.please faster clear my problem, otherwise i buy other company.
                        Very host Customer service ( Ms.Sumathi - Airtel office Kellys in Chennai Division ).
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                          V
                          vishal arora
                          from Mumbai, Maharashtra
                          Mar 20, 2008
                          Resolved
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                          Resolved

                          Dear Sir
                          I am Using following Nos:-
                          1. [protected]
                          2. [protected]
                          3. [protected]
                          4.[protected]
                          5.[protected]
                          This Month I have checked My Bill Of no. [protected] i found in that airtel has charged Rs. 1711.00 As one time Charges but no clarification is there i have contacted so many times to customer care & Ro Jalandhar but got no proper reply. that is why i have stopped my bill payment yesterday so please do something so that i can pay my bill and clear the account as i always pay in time.
                          2. And in my all other nos when i purchased from Ro Jalandhar they issued along with the tariff 325 as i have to keep these nos at home i dont want such a big rental and the reply comes to me that airtel issues new nos only with this tariff so u can use for month & than change to gupshup or any other plan i said ok i will do after few days i have contacted airtel customer care to change the tariff and they told me request sent by them & it will change .But this time when bill came to me i found in all nos they have charged double rental on contact with customer care they told me it is advance rental and it will be adjusted only when you will ask us to disconnect the nos. but no body told me in the time of change of tariff or in the time of purchase of nos.
                          Please Wave of these advance rental & Give Clarification of of Rs.1711 Charged in My other no.i shall be very great full to you take personal attention to solve my problem other iwse i will stop all my nos.

                          Thanks & Regards

                          Vishal Arora
                          DSM
                          Lifeline Systems Pvt Ltd.
                          Regd. Off: A.D. House, J-161/1, Gautam Nagar, New Delhi - 110 049. India
                          Sales Off: F-63, Okhla Indl. Area, Phase - I, New Delhi - 110 020. India
                          Tel.: +[protected], 40523028, 26810651
                          Fax: +[protected], 26810652
                          Mobile : +91-[protected]/ [protected]/[protected]
                          Resi.:- E R 221 Pacca Bagh Jalandhar City-144001.Punjab. India
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Airtel — no listenings at airtel offices

                          dear sir
                          my sim card no.[protected] is damaged i go to many airetl offices but no one bother their and said we no duplicate sim card for it and said go to other airtel office so tell me what i can do for it please revert me as soon as possible

                          with regards
                          jaswinder singh
                          alternate no.
                          [protected]

                          Airtel — change of mobile tariff

                          sir,
                          Am a user of airtel prepaid network for about 6 sucessful years due to some inconvinient that i feel from airtel i send MNP(mobile number portability) on march 30 of 2011 to this i received a unique porting code.After the a customer executive from airtel callback me and give a offer that after canceling the MNP u will benifit the following tariff to life of this sim

                          Tariff details
                          1st 15 days A2A 10p
                          A2M 30p
                          A2std 50p
                          After 15 days A2A 10p
                          A2M 30p
                          A2std 50p
                          on rentel basis upto 180 days daily rental of 1 rupee is deducted from my account balance
                          After 180 days A2A 10p
                          A2M 30p
                          A2std 50p
                          this will continue for free of cost
                          This is the statement they provided to me but now this plan is stopped after a period of 3 months and stating that this is stopped by the network

                          regards by
                          dineshkumar
                          continued from the above content

                          Am the above complaintent
                          my details are as follows

                          Name: dineshkumar.s

                          20/B kumanithope st
                          erukkattanchery po
                          tranquebar tk
                          nagappattinam dt
                          pin 609307
                          tamilnadu
                          mobile no is :[protected]
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                            A
                            anita
                            from Raia, Goa
                            Mar 20, 2008
                            Resolved
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                            Resolved

                            to download frm d website a particular dalier tone...it makes no sense..i think d website is of no use...it tells 2 type d album, movie, artist and d song.and wht happens????????list of sum kannada songs when v specify d dc ategory as HINDI songs, ...gr8...kip going
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            To Date: - 15 / 03 / 2008
                            AirTel
                            AirTel Gallery
                            Mumbai Sub: Change of Address.
                            The Concerning Person,


                            Dear Sir,

                            Iam The Consumer of Mobile No: - [protected] Since Four Years. Recently I Have Change My Residential From Mumbra To Versova Andheri {West}. Hence I Request You To Kindly Note My Previous Residential Address As Following.


                            Name – Moulvi Javed Iqbal
                            Address – Prakash Complex, B/Wing, Ground Floor,
                            Flat No – 01, Near Santosh Nagar, Mumbra
                            Dist Thane. Pin code – 400 612


                            Now I Have Shifted To Versova Andheri (West) Mumbai My New Address Is As Following:
                            Name – Moulvi Javed Iqbal
                            Address – Jangle House, Flat No 11, 2 nd Floor,
                            Near Khoja Lane, Versova Andheri (West)
                            Mumbai Pin Code – 400 061



                            I Request You To Change My Address of Versova And Please Kind Enough For The Correspondents Further.
                            To Date: - 15 / 03 / 2008
                            AirTel
                            AirTel Gallery
                            Mumbai Sub: Change of Address.
                            The Concerning Person,


                            Dear Sir,

                            Iam The Consumer of Mobile No: - [protected] Since Four Years. Recently I Have Change My Residential From Mumbra To Versova Andheri {West}. Hence I Request You To Kindly Note My Previous Residential Address As Following.


                            Name – Moulvi Javed Iqbal
                            Address – Prakash Complex, B/Wing, Ground Floor,
                            Flat No – 01, Near Santosh Nagar, Mumbra
                            Dist Thane. Pin code – 400 612


                            Now I Have Shifted To Versova Andheri (West) Mumbai My New Address Is As Following:
                            Name – Moulvi Javed Iqbal
                            Address – Jangle House, Flat No 11, 2 nd Floor,
                            Near Khoja Lane, Versova Andheri (West)
                            Mumbai Pin Code – 400 061



                            I Request You To Change My Address of Versova And Please Kind Enough For The Correspondents Further.
                            i want chang dialer tone and you ask about changing dialer tone
                            I have been getting Christian alerts on my mobile:[protected], for the last few weeks, without me subscribing .Also they deduct the necessary charges from my prepaid connection.Is there a way out from this muddle?I am exasperated.I am looking forward to your cooperationin the matter.
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                              R
                              Raja Mukherjee
                              from Chennai, Tamil Nadu
                              Mar 20, 2008
                              Resolved
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                              Resolved

                              Hi...

                              This is Raja Mukherjee working with Murugappa Group, Chennai.

                              I was earlier working in Mumbai and have shifted to Chennai some months’ back. As I had already been provided a corporate Airtel connection from my employer, I decided to go in for a pre paid Airtel connection for my wife. It turned out that journey of achieving stability with prepaid number was a dream which would never see its day.

                              Here is how the entire fiasco unraveled...

                              Prepaid number: [protected] was obtained on Nov 07 from a mobile agency shop after providing passport (for id proof and permanent residence proof) and rental agreement (for present residence proof). The connection was on full swing until one day the mobile showed "SIM CARD REGISTRATION FAILED". Calling the customer care was of no help because they said that nearest Airtel outlet would do the needful. I visited the nearest Airtel outlet “X SQUARE COMMUNICATION” in Parrys’, Chennai only to find out that connection could not be reinstated because the lines were permanently disabled due to failure of address verification process. I thus lost my entire balance amount and the booster pack amount from my earlier connection.

                              Nevertheless I went for another prepaid connection bearing number: [protected] from the Airtel outlet, after paying all the charges for the new prepaid number. I submitted the same documents – Passport and Rental Agreement and repeatedly verified from Airtel executives in the Airtel outlet whether the documents would be sufficient for the connection. The Airtel executives (especially one person by the name of Mr. Muthu from X SQUARE COMMUNICATION) assured me that this time round, since I have taken the connection from Airtel outlet, there would be no problems. But again in Mar 08 the line was disconnected and the same message was displayed on the screen “SIM CARD REGISTRATION FAILED”. Again I lost my entire balance amount, booster pack amount and also the initial charges for the new connection. Under these circumstances, I would like to know:

                              - Why the line is disconnected without prior warning?
                              - When I am receiving all the correspondence in the present address including the bank statements what really goes wrong in the address verification process?
                              - While address verification process turns out to be positive for all other cases what goes wrong with Airtel? Is address verification ever done at all?
                              - Why don’t Airtel people call the person and verify over the phone?
                              - Is there some kind of strict regulation enforced by TRAI? If yes, why is it not shared with end users? Are the Airtel employees manning the outlet ignorant about new TRAI rules or are they feigning ignorance and busy ticking cash registers and in the process taking end users for a ride?

                              At the end it is the customer who is harassed like anything and nobody is held responsible.


                              Please enlighten as to what is really the cause of all this? Who is really responsible?

                              Regards
                              Raja Mukherjee
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I am Raju my prepared mobile number is [protected] by technical problem i am not being charged for sending sms so is possible & will i be charged that amount in future ? Tell me what is the maximum bill charged in negative due to technical problem for prepared sim card customer ?
                              I missed my mobile and also deactivate that old SIM.. Now i need a duplicate SIM immediately..
                              Let me know the Air Tel outlets in and arround Chennai & Tambaram
                              very recent i got missed call & irriteting sms from a number every day, when i ringback, there is no answar.can i know the name & address of this no. holders?
                              the no is [protected]
                              thanking you,
                              Sir,
                              I, Yoginder kumar S/o sh gopal chand H.NO. 59/c Om Nagar udheywala bohri talab tillo jammu. i am a costumer of your airtel prepaid connection my no.[protected]. i request to you the other person use a connection this no. [protected] with thefake id and i dont know who is this person to use this connection. then i request to u to inquiry this my problem.
                              Sir,
                              I'm a AirTel customer of Bihar Circle.
                              I'm getting so many missed calls & calls from unknown numbers which i didn't know
                              when i called back they didn't answer. they always uses bad words.
                              Sir Can I know their address and names from that numbers.
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                                R
                                Rajan Mistry
                                Mar 20, 2008
                                Resolved
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                                Resolved

                                Hello All,

                                Airtel is being the worst Mobile Service Provider in Country ...

                                I have registered for Unlimited GPRS Connection but they are changing me for Unlimited GPRS Rental as well as Airtel Live Services. I am using 3rd Party Java Applications so, I don’t know what gateway it will be using for connecting to Internet. I have even told them to convert my Billing plan to Corporate Plan as per my other colleague have, (TCS) but even after 5 months they are still charging me same.

                                I have contacted their Customer Care thousands times as well I have contacted their Complaint Department (Nodal Officer) but no reply from their side.

                                I hope people will think before subscribing to Airtel.

                                Thanks,
                                Rajan Mistry
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Sir/Mam,

                                Plz send me the details for this given above mail id for total call duration & all contacts with bill for this No. [protected]
                                thank you,

                                Manju
                                Dear Sir,

                                Tel No[protected]
                                Account No. 10598417

                                My billing address for the above mentioned Telephone is 209, Bajaj House, 97, Nehru Place, New Delhi - 110021. I want it to be changed to the new address which is as follows:

                                Rabindra Kejriwal,
                                D-11, Second Floor,
                                Greater Kailash Enclave - Part II,
                                New Delhi -110048

                                Please make necessary changes of my billing address immediately and oblige. As proof of my new address I am enclosing herewith copy of my Passport whci please receive and do the needful. A, line of action taken by you in this matter will be highly appreciated.

                                RABINDRA KEJRIWAL,
                                D-11, SECOND FLOOR,
                                GREATER KAILASH ENCLAVE - PART 2,
                                NEW DELHI - 110048
                                am using airtel prepaid, i have to submit my bill for my office. so pls could u send me my bills for every month. my mobile number is [protected].


                                Pechirani
                                pls send me my monthly bill for my email id. i have to submit in my office. pls note my mobile number is [protected].

                                Sankar Pandy
                                my tel number is 40112429. i have paid my bill of Rs 673 on 15th january 2009 for the month ending 16th jan 2009. However the airtel office at Mehdipatnam failed to provide a receipt of the same.

                                i also paid an amount of Rs 886 towards my daughters bill for tel no 40112430, They did not provide a bill for the same either.

                                i want the receipts so that i have proof of my payments. The Airtel office in which i paid the above stated payments is located in Mehdipatnam Hyderabad
                                I am very upset regarding my bills. I did not received any bill from Airtel and continue make payments through cheques. I use Airtel number [protected] from near about 6 years. It was a prepaid connection and convert to post paid in August 2008. I pay Rs. 869 for first payment. In this payment Rs. 700 hundred for one year plan and other is my bill. But in this year suddenly Airtel change my plan without any information and I don't know how make my payment Rs. 1104 for the month of February. As per my knowledge I check my billing amount through *121*2# on 26th February 2009. It was 210 Rs. only. But I check this payment on 28th February 2009, it was Rs. 1104. This is clearly chitting with me.

                                Why Airtel change my plan. This is a clearly chitting. I am a old customer, pls. suggest me what I can do.

                                Pls. reply on my official mail I.D. manoj.5.[protected]@bt.com or contact on [protected].
                                I want to have the last month billing to be messaged to my mobile.

                                Thanks & Regards
                                Telephone number [protected]

                                15 Dec 2010 REFIL 1xx50xxx30 15 Dec 2010 333
                                13 Dec 2010 REFIL 1xx30xxx42 13 Dec 2010 333

                                My bank paid youll this amount I used a total of 5 phone calls and 10 international SMSs

                                Total cost of calls SMS approx 120 Rupees

                                I have always subscribed to Mobile office for the last 6 months and never cancelled it

                                Suddenly the customer service rep told me that airtel live has used all your funds balance Rs 4 on Dec 20th

                                I cross checked in Bandra Store near station but they say Airtel live settings not done and you are configured with Mobile office plan as always

                                Please help me I need the refund or I will be forced to complaint further

                                Thanking you
                                Samir
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                                  A
                                  A.MATHEW
                                  from Mumbai, Maharashtra
                                  Mar 20, 2008
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                                  sir,

                                  I'm Mathew.
                                  i purchase one airtel prepaid simcard at coimbatore in 13/03/2008.i give the required proofs at the outlet. The sim working just one day only. after that this sim was not working. i went the outlet and compaint it, they request to me go to the airtel office in coimbatore. i went 3 times the office . very very poor responce from the airtel staffs at there.they told the number is disconnected. i[censored] need purchase another one sim. this is a total cheat from the airtel company.technically frauds. i want to fight the company. what's the formality's sir.

                                  Mathew.
                                  Coimbatore.
                                  sir,
                                  Mayna mara fos ko pessa diya iska 7din huva abetak mayra tranjacsation balance nahi aaya or maremay comp. Mayse aleart aa rhi hai too may kaya kar
                                  Sir mara problem kaa solution layea. mara mob no.[protected] or mara fos mahata grup hai
                                  dfgg
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                                    D
                                    Divya Chhatwal
                                    from Pune, Maharashtra
                                    Mar 19, 2008
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                                    I am being charged Rs 100/- per month for GPRS connectivity. I had not requested for this service. Now, when I am requesting for deactivation of thsi service, it is not done so. Each month Rs 100 is charged. Customer support executive says do not pay the amount and it will adjusted in next month bill but nothing so happens and now they have barred the outgoing service because of non-payment of dues. I have also dropped a mail to "vinnetha.[protected]@airtel.in" but no response.
                                    airtel provides worst customer support i have ever seen
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                                      S
                                      sharad agarwal
                                      from Kolkata, West Bengal
                                      Mar 19, 2008
                                      Resolved
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                                      Resolved

                                      Respected sir gprs of my phone is not working ...
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      please activate gprs service for airtel postpaid mobile of no.[protected].
                                      Hi,

                                      My name is Chanderdeep Singh and I'm from Chandigarh. I'm using my airtel no. [protected] from last 3 years.

                                      I m feeling very very bad as i m their prestigious client...

                                      I had requested them for change of my GPRS 99 plan to GPRS 500 on 12 July 2009. Since then they have de-activated my GPRS 99 services and when i call them at their helpline no, 121 or[protected], every time they say your GPRS will start in next 6 hrs. I think i have made more then 10-15 call to confirm.

                                      And now thingh is that every time I call them for enquiry they disconnect the call.

                                      By doing this kind of stuff they are ruining their image not only infornt of me but infort of whole world.

                                      Regards!

                                      Chanderdeep Singh,
                                      +91-[protected].
                                      [protected]@gmail.com
                                      unable to activate gprs my mobile numb-[protected].kindly activate

                                      airtel/postpaid — GPRS activation in mobile

                                      I have recently taken postpaid plan 249. My problem is I am not able to save GPRS settings in my mobile (NOKIA N 72).My mobile no is [protected]
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                                        A
                                        Arjun Gulia
                                        from Gurgaon, Haryana
                                        Mar 19, 2008
                                        Resolved
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                                        Resolved

                                        hi
                                        this is arjun.........i gave airtel aplication regarding the post paid number disconnect...........plz............disconnect the number ie.[protected]............as soon as possible.........
                                        thanx
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Hi, My name is Gaurav Gaur. I had an Mobile connection with Airtel with the phone number [protected] since September 02, 2007. Unfortunately I lost my Mobile phone on October 2007 and I had informed to airtel by visiting them at their Indiranagar Office in Bangalore. I requested them to disconnect the services from immediate effect and I was offered to go with a pre-paid connection and they assured to charge only the rentals for the month of October 2007. I accepted the offer and took a prepaid connection from them. To my surprise I received a bill on the following month (November 2007) where in my mobile connection was active and being used by someone else. They were unable to track the user or block the SIM so far. Further, I had sent them an e-mail to disconnect the services immediately and they did so. And I received a bill once again for the month of Jan 2008 for the clip charges and surprisingly it was charged on my account through ECS. When I raised an issue against this I was confirmed stating that this is the charges I have to pay and was assured that this would be my last charges what so ever. Surprisingly the bill statement is continued for the month of February 2008 as well. I have been receiving confirmations from their corporate office (E-mail copies enclosed) and still my account is charged through ECS. My account is being continuously charged and no satisfactory response is given to me so far. My research over the internet also con firms that I am not the only person to be cheated by Airtel.

                                        Look at my complains to Airtel and their responses.

                                        HI,

                                        As I expected I got an other bill from you.I definatly thought you will not leave me alone.
                                        Here are the details.
                                        Bill number:[protected]
                                        Account number :[protected]
                                        Amount:33.71

                                        I am going to consumer court now.I am sick and tired of contacting you.
                                        See you in court.

                                        Thanks and Regards,
                                        Gaurav Gaur

                                        -----Original Message-----
                                        From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
                                        Sent: Wednesday, February 13, 2008 10:18 PM
                                        To: Gaur, Gaurav
                                        Subject: Regarding your mobile number [protected] [REF:[protected]]

                                        Dear Mr. Gaur,

                                        Thank you for contacting Airtel.

                                        You had expressed concern over receipt of Airtel invoice after cancellation for your Airtel number [protected].

                                        We would like to you that your mobile number has already been deactivated with effect from 12/01/08

                                        Please be informed that Zero Retention plan with effect from 29/01/07. Kindly be informed that there would not be any monthly rental applicable when the connection is under Zero Retention Plan.

                                        We would like to inform you that the bill date for the above said mobile numbers are 3rdof every month.

                                        We would like to bring to kind notice that Clip has been charges on flat basis and monthly rental has been charged on pro rate basis from 02/01/08 to 12/01/08.

                                        We would like to inform you that hence forth, you would not receive any Airtel invoice for your Airtel number [protected].

                                        For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).

                                        We value your association with Airtel.

                                        Regards,

                                        S.Muthu
                                        Customer Support Service
                                        Airtel

                                        ---- Original Message ----


                                        Dear Thiyagarajan,

                                        For your information.I had contacted your help desk 8 times.I also spoke to your supervisor.I asked everyone the same question will I be charged any more other then the monthly bill.Each one of them promised me that I will not receive any bills.But at the end of every month (Even after disconnection)you keep sending me bills.My concern is not about paying this bill its about your company cant they tell me the same everytime I call up it's the same "No sir, You will not get anymore bill" and every month I get a bill from you. Whats the guarantee that I will not receive any more bills from you?.whats the guarentee that you will not reactivate my account without even asking me?Why should I trust you anymore after all this?

                                        CAN YOU SEND MY AN EMAIL SAYING I WILL NOT GET ANYMORE BILLS FROM YOU AND ALSO AN ASSURENCE THAT MY PHONE NUMBER WILL NOT BE ACTIVATED ANYMORE.

                                        Don't make promises you cant keep.
                                        I will never get a AIRTEL CONNECTION in my life ever.




                                        -----Original Message-----
                                        From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
                                        Sent: Monday, February 11, 2008 4:49 PM
                                        To: Gaur, Gaurav
                                        Subject: Regarding your mobile number [protected] [REF:[protected]]

                                        Dear Mr. Gaur,

                                        Thank you for contacting Airtel.

                                        You have expressed concern over the bill you had received for your Airtel number [protected].

                                        We understand the concern and we will work together to resolve the same.

                                        We would like to inform you that your connection has been disconnected only with effect from 12/01/08 and the bill for the invoice dated
                                        03/02/08 has been calculated on prorated basis till the date disconnection of your Airtel number [protected].

                                        Kindly be informed that the outstanding amount as on date is Rs. 67.42/- and the due date for the same is on 21/02/08.

                                        For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).

                                        We value your association with Airtel.

                                        Regards,

                                        Thiyagarajan
                                        Customer Support Service
                                        Airtel

                                        ---- Original Message ----


                                        Hi,
                                        I have already canceled my account and I was Promised that I will get no further bills from you.
                                        Could you please explain why have a got a bill from you.If I have to pay this bill as well.I will take legal action against airtel.
                                        This is harassment.Please explain WHY DO I KEEP GETTING BILLS FROM YOU.WHAT SHOULD I DO TO NOT GET GET ANY BILLS FROM YOU.

                                        Thanks,
                                        Gaurav Gaur

                                        Airtel invoice for February 2008 - A/c No.[protected]Original
                                        Message-----
                                        From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
                                        Sent: Saturday, January 12, 2008 11:56 AM
                                        To: Gaur, Gaurav
                                        Subject: From Airtel for # [protected] [REF:[protected]]

                                        Dear Mr.Gaurav,

                                        Warm greetings from all at Airtel!

                                        This is with reference to you request for cancellation of the mobile number [protected], we would like to confirm the services towards the above mentioned mobile number has been withdrawn with effect from 12th-Jan-2008.

                                        We sincerely apologize for the delay in processing the request. We would further like to inform you that the rentals have been stopped on the mentioned number from 29th-Dec-2007 till 12th-Jan-2008.

                                        It does dishearten us to lose an old customer like you from our network.
                                        We cherish your association with us and look forward to being of service again.

                                        Should you require further assistance, kindly call us at Customer Care on 121 (toll free) from your mobile or [protected] from any other phone.
                                        You could also e-mail us at [protected]@airtelindia.com.

                                        Also please be informed that our fax number is[protected].

                                        Assuring you the best of our services, at all times.

                                        Warm Regards,

                                        Nidhi Bhanushali
                                        Corporate Care
                                        Dear Sir,

                                        i am not getting my This month Aitel Bill,

                                        Cell No: [protected]
                                        Connection : Post paid & CUG
                                        Company Name: HCL Infosystems Ltd,
                                        Ambal Nagar,

                                        Regards
                                        mks
                                        hcl

                                        Airtel — Surprising charges

                                        Hello
                                        I am a Airtel Consumer for more then 10 years ie. even before Airtel absorbed Skycell. I was suprised seeing my bill details where customercare calls i made are also charged, and every one knows how much time you need to wait in line for actually getting connected to the executive then he will ask you to wait for checking information etc., To my suprise i was charged Rs.81/- for customercare call. After a complete investigation I also holding Airtel Lan Line connection which was actually dead and i preferred to call customercare through my mobile is where i got these that only mobile customercare is toll free from mobile and lan line customercare is toll free from lan line and not vice versa.

                                        Note: There is no seperate toll free numbers for reporting complaint

                                        So if my lan line is dead and i have to complaint the same only through another phone and in my case being the mobile phone of same service provider atleast they must make it toll free for all airtel consumers including mobile numbers
                                        i am in airtel with past three years...and i am in two years validity plan...suddenly yesterday i got the message from airtel saying that calling rate 10pm to 8pm to local mobiles on your plan is revised to re.1/min.

                                        already i had complaints on airtel some couple of months ago...

                                        in no other communication like aircel, reliance etc...in night no one will charge to local mobile as re.1/min in night...what is this non sense...its charging heavily...

                                        i have to migrate from airtel to reliance really its giving lot of problem...
                                        Date : 10/09/2008


                                        To,
                                        The Airtel Service Center
                                        Shop No-7, PVS Herbal Welfare Chambers,
                                        Opp. HSC Board, Sector-17,
                                        Vashi,
                                        Pin No – 400 703

                                        Subject : Cancellation of Airtel Subscription

                                        Dear Sir/Madam

                                        Its a Kind request to disconnect the Airtel Service. the Airtel Number is [protected]. Since from last 1 month I called in to cancel the Airtel Service, Registered a complain, but the number is still working.

                                        Please disconnected the number.

                                        Regards
                                        Samir
                                        Please disconnect my post paid (bangalore)-[protected]
                                        Please reduce the security deposit from the next bill.
                                        I want detail statement with call rate because my bill for the month Feb'09 is very high &i have not made calls more than 200rs so please give Detail call statement.
                                        Dear Sir,

                                        This is with reference to my Postpaid no. [protected] - Delhi.

                                        Kindly DISCONNECT this same conx at the earliest as i am

                                        unable to go to Delhi now to do same.

                                        My billing address is : A-191, Sector 19, Dwarka,

                                        New Delhi - 110075
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