(this was our complaint to Airtel company which hav already mailed but still no satisfactory action done on this complaint)
Dear Sir,
I would like to inform you that I have taken a new Airtel Connection (Rs. 699/- Advance Rental Corporate Plan (Postpaid), Airtel No. -[protected], SIM No[protected] on date 15/03/08, by your Airtel Executive Mr. Gagan (Channel partner code –CD038), and his R.M. is Mr. Amit Chhabra (RM Code – 883) at Delhi Region. Mr. Gagan committed to activate the GPRS plan in same connection on monthly rental of Rs. 99/- at the time of giving this connection, which is also mentioned in out Enrolment form no- 6831653.
He has also said to me for activating of this GPRS plan within 7 days only, even after 15 days he was unable to activate this Plan, so again he committed to activate it in coming one week.
In this way till date they have given me to many false commitments, as result till I am waiting for that, so here you are kindly inform to activate this GPRS connection within 48 hours. In case o[censored]nable to activate this GPRS plan You are kindly instructed to refund our advance rental of Amount 699/- with interest. In case of failure of this deed I’ll go to consumer forum.
In hope of your positive reply.
(Amrendra Kumar Jha)
(Working as Sr. Tech. in DMRC Ltd. At Delhi)
Aug 14, 2020
Complaint marked as Resolved
Mathura(U.P.)281004
16th May 2008
The General Manager
Bharti Airtel Ltd.
Sub;Complaining about distributer's vulgar nature
I am disagree for your service because your distributer is not give any response to his customers.Your P.C.O. distributer M/S Sai kripa Airlink is only distributer in Mathura.So they don't listen any problem of customers.They don't provide service regularly if any person tell his problem to him they use abusive language for them and said go any where to solve his problem.They take extra cost of SIM cards and other things so please solve customer's problem . With great hope I request to you. Thanks
Rajat Rawat
Contact No:[protected],[protected]