Airtel Complaints & Reviews

life time sim — hello tones

i have unsubscribed a hello tone on munth june but still my balance is deceting daily 50 paisae my balance is gone to -58.69paise [protected]

Airtel Broadband — no action even after complaining

hi i m abhinav singh frm meerut
we have been issued a broadband connections since 1 months
but there is nothing going on
we live in meerut in nandan nagar near t.p.nagar
and they are also not cancelling our connections .
No one is listening our problems ,and they are also not attending our phone also ...............
i hope u can understand our problems
my contact no. [protected]
i m waiting for ur's reply

Airtel Broadband — over Bill

My telephone no is[protected]. This no. is 2 1/2 year old. Since starting I am receiving the bill between Rs. 1500 to 2000. But in the month of September I have receive the Bill of Rs. 13500/- My usage are as earlier.

While talking with Customer care they tells that this is due to internat charges uses by me but i have not use the internet so much.

The company if offering in general unlimited internet usage with the speed of 512 KBPS for Rs. 2000/- but they are charging me 11000/- for that saying this that i have not chosen that plan

you are requested to kindly interfere in this matter and redue the bill amount as per actual/earlier usage

Regards
Mohit Goyal
[protected]

I had applied for the unlimited broadband connection (128 kbps of tariff 799/-)(Phone No. 43016137 Account No.[protected] and paid an advance payment of 1049 for the first month by cheque which has since then been deducted from my account. My connection was installed on January 31st at my residence. Since February 2nd, 2008, the broadband is not functioning due to which a lot of my official work has been affected. The telephone line, which I was told is a mandatory connection with the broadband, also was not functioning and has been repaired twice in the interval. The installed router since February 4th, 2008 shows the link as not being available although the entire line has been checked.

Several complaints, first one on February 4th, 2008, have been made with no results. During one occasion, Mr. Kailash, the Sr. Executive who was very enthusiastic during securing the connection switched off his cell when he had to respond to my queries regarding when the connection would be up. The technicians have visited the premises 2 or three times. During subsequent complaints, none has bothered to even visit let alone rectify the complaint.

I have received a bill (Invoice No.[protected] for the period 5/1/2008 to 4/2/2008 amounting to 574.32 of which 49.24 is call charges made by the AIRTEL technicians trying to rectify the line. Rs.350/- have been charged as activation charges while Rs.126.68 have been charged for the broadband. I do not understand why the billing period has been, mentioned from January 5, 2008 when my connection was installed on January 31st, 2008.

Now, I am stuck with a phone line I never wanted, a connection that has not worked, a lot of inconvenience and a loss of Rs.1049. I am extremely dissatisfied with the way the issue has been handled and the services of AIRTEL Broadband.

Airtel Broadband — Negligence by customer care

i am using airtel broadband connection but there is frequent disconnection in it . i have complained many times and thy come and repaired but the problem continued . now from past four days i am calling the customer care to register the complaint but they will say they will connect to concerned depatment and will put me on hold but no ones replies even for 40 minutes this happend nearly 8 times and they will say that they will give a call back to me but they never did i am really fed up by their worse responce pls do help. their behaviour was really worse .

airtel bill payments are not updted in time which results in irregular services to the consumer

Airtel Broadband — faulty billing

my broadband services remained suspended from 01.02.08 to 15.02.08 The complaint was lodged with th customercare cell but instead of giving compensation in billing as promised,reactivation charges were added in th bill

Airtel Broadband — 699 standalone plan

according to the airtel's new plan of 699 i should get speed of 256 kbps but i m not getting it. When i asked about this to the person who installed the connection i got the answer that u will get the speed soon. Now it is about a month and i m still not getting the speed.

Airtel Broadband — Poor Speed

I agree. I am using 799 paln . But the service ia extremely poor. It becomes disconnected after ever 5 minutes and download speed is 20-30 kbps.

Airtel /Broadband — Internet connection not installed properly but being billed for the past 4 months

From
M.D.Bhupathy
32 Dhandayuthapani Nagar
1st Street Kotturpuram
PHONE NO: 42132784


Dear Sir,
We are Air Tel Customers since[protected]
We had shifted our residence in December 2007 to Kottupuram and our telephone number had changed to 42132784. This has been functioning well but we have been facing problems with our Broadband facility.
• The installation was never completed.
• In this regard I have placed complaint many a times but no action has been taken.
• We have not been able to use internet service.
• But all the bills we received we are billed for internet service which has not been provided for.
• On 26 March we had given a letter to discontinue the internet service for which no action has been taken.
• Now we have again received the bill for internet service.
• 4 months we have paid for not using service.
We have mailed the same to to airtel officials but till date no action has been taken. We would request to kindly help us.

Regards,
M.D.Bhoopathy.

hello
My self manan shastri from Ace Infoway pvt ltd My Airtel
Broadband account number is 11330990

I request you please speed up my Broad
bend because it is very slow i have 512 kbps plane and my broad band speed is 256kbps only and download speed is only 25 or 30
i am having problem since 16 days

i have online broadband speed test report please send me email id so send you attechment file of my speed test report


Thanking you
manan shastri

Dear sir,
This ganesh from direction . we are in to advertising i already requset your cusotmer care to shift my five land lines from jeevan bhima nagar to tippasandara bangalore . the request i send through mail also, then i got the reply last week it will happen within 48 hours . Still now nothing is happend . we dont get any feed back from your technical team, sales team and customer care . from were will we get soloution . technical, sales team persons whom i know they are not at all lifting mobile . please do the needful ASAP

Extremely frustrated dealing with Airtel. Bunch of . The customer servive was trying to explain me, that ONLY DELHI people would be getting compensation for faulty service and that Calcutta customers are not entitled. When asked about company policies, he mentioned, they are not supposed to send it to customers. (bunch of BS)

For 3 days my telephone connection was dead, so did the DSL services. They engineers shows up on 3rd day in the evening, after calling them for atleast 10 times. Had to follow up regarding credit for another 7 times, where I had to kept explaining them what had gone wrong. Finally, did got 150 Rs compensation. It was a bitter sweet win. ITs not about 150 Rs but more about ethics.

Food for thought : If it was so called company's policy of not giving compensation for faulty line, the supervisor wouldnt have given me the 150 Rs compensation.

Its pathetic, the explaination they come up with. Its not shame on them but on US, consumers who take their BS. If the service aint working, WE deserve compensation. Its our RIGHT.

i m very upset because airtel broad band has given me lot of tention and loss of money . my airtel no is 45573171 at wz -98 shop no-10 lamba complex jawal heri market paschim vihar new delhi 110063. ihave given the reqest to shift my connection to my new address in same building at second floor at 3/05/2008.they said that company will charge for that 300 rs .i agree still it takes more than 10 days to shift but only wiring work has done and connrction of broadband still not shifted . i gave him information for that but they do not take serios action .my rental for this line is running and i not getting the services then who will be the responsible for the bill payments. pls take some action for that otherwise i have to action for your careless attitude.

Very insensitive to customers. Very late in understanding in customers problems.

Hello, I m huzaifa saifee frm ujjain
we have been alloted a broadband connections since 5 months
but the internet is not working and also not attended yet after 9-10 times of complaints. I live in ujjain in freeganj near mpeb office (16/2 kalidas marg) after long i have decided to disconnect my broadband .No one is listening our problems, and they are also not attending our calls also ...i think we r according to you but understand i will hav strict action in this regard..
i hope u understand
my contact no. [protected]
i m waiting for ur's reply

My office is in Kolkata at 149 M. G. Road Kolkata-7 i applied for the airtel broadband on 1/7/08 the account manager confirmed me to give the connection with in two days and that is to be written in the form and taken the cash of Rs. 1000/- as a instalation charges but today after 12 days they told me that we are unable to give you the connection and your money will be refunded after 15 days.
I loss lots of money because the connection was the purpose of my share arbitrage business and i lost lots of clients, so kindly do the needful and the action.
The person who was from airtel is 1)Mr. Kripa shankar jha code is 50344 and Mobile no.[protected] 2)Mr. sukha dev dan mobile no is [protected].

Thanking you
Pawan Kumar Bhartia

Airtel Broadband — Unorganized and incompetency

Hi,

I had taken an Airtel broadband connection almost more than 01 year back. For the initial few months, the service was satisfactory and I was satisfied with the services.

However, my problems started towards the Q3, 2007, when the services were not working. I called up multiple times to get the issue resolved. After some calls, an engineer was sent to check out the fault and rectify it. However, no respite and finally I decided to get the connection cancelled.

This is were the problems begin. In spite of giving a written request for account cancellation (to the collection agnet), my services were still active for almost 6 months. I had called in numerous times, spoken to numerous agents/ supervisors/ even to the nodel officer/ appellate authoriy, but no respite.

Finally almost 2 months after the receive a legal notice for a payment of some 1000 rupees, which I was supposed to pay.

My questions:

- why did I get charged for all these services : my usage was ZERO and I should not have been charged for all these,
- why was i never informed about these charges, when my account was cancelled. Even the person who came to take away the instruments DID NOT inform me.

I am highly disappointed with this service and I myself plannig to take some legal action, if this case is not resolved to my satisfaction. I am also lodging this complaint with the complaint

Airtel Services are the biggest Cheats - DONT EVER GO FOR AIRTEL BROADBAN SERVICES

They will make a big hole in your pocket with their GB usage billing procedures. I have suffered this and only can warn you to stay away from getting an airtel broadband connection.

Dont get moved with their FREE GB USAGE PLAN - thats all .

Since 4 years I was using a bsnl connection for a given 4 GB free usage plan and I never got billed for even IMB above this but in 2 months of my airtel connection for the 1st month I was billed 5.23 GB and now this month my bill has come for 10+ GB - that sucks really.
With the same persons using the connection for a working cycle thats untouched since 4 years one can only imagine how for the 1st month you are billed for a 5+ GB and the following month for 10+ GB.. Can some one help me complain about these white collars to a legal agency who looks into such matters...

Manoj

Hello,
As per the bill for the last month my bill amount is more than Rs1500, where as we have been using airtel broadband from last 2 yrs and v never had the bill amount more than your monthly rental i.e around 650 and i am also sure the the usage must not have been more than any of the previous months.
SO kindly get back to me as soon as possible or else i need to disconnect my connection and neither will pay the bill for the last month.
My airtel number is[protected] and my contact number is [protected]
My email id is [protected]@in.com

Airtel Broadband — no services

sir
i am a resident of Sahibabad, Lajpat nagar .In our area there is no airtel broadband services.i want to take your services.so when you are providing this in our locality.

Punita saini
Lajpat nagar, Sahibabad

Hi
I too had the same problem, Frequent Disconnection
i was not able to browse for not more than 10 min continiously...
each and every time i gave a complaint their technicians will come and change the modem or splitter or cables etc..
but still i had the same prblem i dont know what to do
either the problem is with airtel or in my desktop ?
the link gets cut of frequently
and again gets connected...

If any body come across a solutions please mail me
karthik.[protected]@gmail.com

Sir,

I am suraj from trivandrum. I am using 4 airtel phone connections and one unlimited broadband connection.

[protected], 4064158, 4064095, 4064221
[protected] this number is broadband.

My compliant is broadband connection. Air executive told (executive name: Ratheeh Kumar-[protected])BROADBAND UNLIMITED PLAN MONTLY FIXED CHARGE INCLUDING TAX RS.799/-. I take one broadband internet connection. Using 1 month. 1st bill is coming 727/- i am paid that amount. Second bill is coming Rs.906/- that is bill problem. I call customer care but told your amount is 799 + service tax 12.36%=100.86 = 906. But first bill amount 727/-

Sir please clear the bill amount and Mr. Ratheesh Kumar, wrong information told customer take neceessary action my complaint.

Thanking you,
yours faithfully,

A.V. Suraj Kumar
[protected]

Airtel Broadband — refund chequeof pre cacellation

sir,
i applied to get the broadband connection, but the DP have not found near my house that is why the broadband is not connected.Then the refund cheque is not give to me till now yet the connection is of the date 11 june 2007 when i call them then the reply is very shamefull, many times they did'nt picked up my phone. sir after a long period i decide to complaint.Plz help me.
Thank you SUSHIL KUMAR
ADD.-84/1, sector-9
nagar MEERUT(U.P.)

i am very hopeless to connect with airtel

dear sir/madam, this complaint is serious, since from 5 days our internet is not working due to poorest speed, like to say is 5 min it will be working properly again it will be disconnected, again after 15 minutes works again disconnected please check it out the problem, and dialup sound is not comming at all in our phone instrument please check it as soon as possible.This complaint to technical department. our landline number is [protected], mob no--[protected].

jankari — salah

mahoday
mai prarthi aap se yah jankari prapt karna chata hun ki kisi bhi prakar ki C D Vides aur desh me bahar bheji ja sakti hai kya? by ragistar air post.

Airtel — Non-installation of broadband after collecting fee

Dear Sir/Madam
With the intention of expanding my services bought from Airtel, I had applied for a landline connection alongwith Wifi broadband internet connection for my residence. This was on 18th Oct 08, Form no. 1507151. A fee of Rs 500 was collected by the Marketing Exec Mr Sachin, M:[protected]. Though he had committed to get the account activated in 4 days, even after 7 days, till 24th Oct, it was not done. During this period, the person for installation cell, Mr Rahul, M[protected], intimated us that the intercom wire in our flat are not installed. He said this without even visiting the premises. When we told him that the intercom is already working at our flat and not only that Airtel is already present in our building, he would not listen to us. As a matter of fact, the flat next to us on our floor is already using Airtel services.

I have, subsequently, put a cancellation request for the connection. However, what is appalling is the unprofessional attitude of your executives. While Mr Sachin used such tactics like "I have to meet my sales targets, so I'll get the connection in 4 days for you" while communicating with my wife for getting the fee, after 2 days, both him and Mr Rahul stopped even taking our calls.

I may not go for your connection anymore. However, I thought it right to inform of your executives working style.

Hope you take some steps in this regard.

Anirban Mazumdar

very slow speed from your airtel connection. iam really disappoinment.. help to care me

Airtel Broadband — Signal are very poor

I have airtel broad band connection, we got wi-fi installed as modem from Airtel.but strenth os signal is very weak, We have made complain somany times they come and do some thing it works for a day or two and stops after this.

Airtel — Creating problems in shifting Broadband connection

Hi,

I lodged a request with airtel to shift my broadband connection with airtel twice (Request no are 64311 two weeks back and[protected] Dated 04th november08). first of all they never reverted back and i had to call them again and again for the same. and later they have given me one more request no. after which again i called up to get to know that they doesn't have any port although people are using the broadband in my flat itself. i don't uinderstand can't they just increase one more port when a customer like me who is using airtel for last two year.
I am facing problem because of this. and airtel people are not listening at all. i have no idea what to do.

I took a connection from Airtel (Broadband), But from last 1 month that was not working .

hi
iam ahamed hsusain iam using airel broad band connection i want my broad band bill during oct25th to nov 25th and my broad band number is[protected]

Airtel Broadband — heavy charges of billing than marketed

I was offered a 499 unlimited pack of b/b connection from airtel on 1.12.2008. today i got a bill for rs.155/-after adjusting rs.500/- i paid for regn. i was told that by marketing (airtel direct team) that i have to pay only the phone call charges in addition to rental of rs499/- (taxes applicable) with unlimited broadband facilities. but today i got a bill by which i have to pay rs.155/-.monthly charges for 1-5/12/08 comes to rs 83.17 other charges rs.500/- taxes rs.72.08 total 655.25 deducting rs 500=155. I dont understand for usage charges of rs.83.17 how i can be taxed rs.72.08. further how rs.83.17 comes for 499+taxes plan. May please help.

i want to cancel my airtel broadband net connection... how to process it..

Airtel Broadband — Worst after sales service

I have been using airtel services from last 8 years and was really satisfied with the quality services airtel had, untill recently where i have been chasing airtel customer care dept from last 3 weeks for activation of my braodband connection and a change of plan.
In oct08 i was out on business trip for a month, so had discontinued my Broadband line for a month after speaking to airtel customer care on condition that i will switch back original plan after i come back to city.
I came back on 01_Dec 08 and since then i have been following up with airtel(nearly 15 times) for resuming my connection and finally finished all paperworks on 11 Dec08 after many follow up sessions with airtel. I was promiced that my job will be done within 24 hrs but till date not a single call from airtel . Everytime i call up airtell the line keeps shuffling between techical team and customer care for hours with no solution and only new promices .Had it been BSNL or some other service provider, this kind of service was expected but not from airtel.

My last( 10 th or 11th) complaint with airtel was on 16 dec bearing comp no[protected]

Till date i am not able to use internet at home and planning to switch to some other service provider.

Airtel Broadband — appercition

this not a complaint hats of to there excellant crm i sincerly regret un sorry abt the excess billing the billing is accurate usage only i was misled by false rumor yhey are doing everythihg for safe crm comfort
i thank all the staff of AIRTEL 4R EXCELANT CRM SERVICES
I WANT THIS COMMENT TO B POSTED IN BEN Q TAMILISH WEB PAGES
WARM REGARDS HAVE A NICE DAY KUMAR

AIRTEL SERVICES B IT TELEPHONES LANDLINE MOBILE BROADBAND DTH MPEG4 EXCELLANT MARVELOUS EXTRAORDINARY WAY ABOVE EVERYBODY V CAN FIND PARALLEL IN TVS GROUPS HIQUALITY SUNDARAM MEDICAL FOUNDATION HEALT CARE THE BEST IN WORLD SPECIAL THANKS TO DR.ARJUNRAMGOPAL DIRECTOR SMF WEL MANNERED GENTLEMAN TO THE CORE I WAS TOUCHED BY HIS CALL TO ME ON 29/10/08 AT 11.30AM THRU HIS BOARD DIRECT JUS TO XPRESS CONCERN CARE GREAT JUS GREAT KUMAR

our broad band connection no. is 41731787.we were using for long time.there was no problem. so, we decided to change our plan to ulimited usage for the same we changed plan calling air tel service personel and we got confirmation also.
but after that we got bill with old plan only with additional internet charges, even after being plan change they have not activated.for this we are not responsible.so we cancelled the connection.
according to our account our bill total outstanding...2000/-
our deposit is with airtel rs.1500/-
balance we have to pay 500/- we have to return instrument so, make necesssary arrangements to make effect.get your balance and settle account.reply soon
thanks with regards

i see to the all call

Broadband — Request not fulfilled and bad connection

I am one of many sufferer of reliance broadband service. it is erally pathetic. from past 2 months i am making request for plan upgradtaion but each time i call the guy on other side says that there is no such request from your side even if i prompt the request id. this has happened atleast 15 times with me. at last i requested them to disconnect the connection but with this the same problem. they are not taking any action and slapping bills even if i have stoppd using the srevice.

i strongly suggest anyone not to invest in any kind of reliance service you will surely regret at end.

Please if some body could help out of this, i will be thankful.

Airtel Broadband — SPEED CAPPING @15gb/mo

I recently was told that i cannot use more than 15gb of download per month at 256kbps, anything over that and my speed will be cut in half. I called them to figure out why my speed is going at 128kbps and they told me this irritating news.

Is this even legal? I am paying for the "UNLIMITED" 256kbps plan, This should not happen.
-Dennis

Airtel Broadband — slow speed

I am allotted 256 kbps speed on my broadmand connection but speed of downloading is very slow. It takes two to three minuts to download a picture. please fix the problem as soon as possible.

thanks.

Airtel Broadband — Imposing me extra tex and charges

i m a custome of airtel broadband and landline phone.i have choosen a plan of Rs 599 per month and Airtel generates my first bil that is of 1267.96. whe i went to the Airtel office i found there is no one to help. the are imposing me 12 % tax but now service tax is 10%.plz hep me. my airtel account no is 14537445
bill no is[protected]

sir this id deepak my internet speed is 128 kbps in the beginning it was working fast only but now it take minutes together to browse a web page i request in u to fix the problem as soon as posible
thanku

Airtel — Advance paid, broadband not installed

On 10th, March, I decided to obtain a new broadband connection for my children and called up Airtel. They came immediately, filled the forms, took the ID proof, gave me the receipt for Rs.500/- and promised to have my Broadband connection installed within 2 days. I chose the Rs.799/- per month plan with 1 mbps speed. I was promised by this sales staff that my new connection WILL BE NEW and NOT LINKED TO ANY OTHER CONNECTIONS.

On 11th, March, two guys from Airtel came to check on installation. They found some box called PBC which was on the other side of my block and wanted to take the wiring through three houses all the way round to my flat. These two guys entered the premises of my neighbour without prior permission either from me or from them, which upset my neighbours and I had to console them. I complained to Mr. Nehru the sales guy, who promised to install a NEW PBC BOX and have the connection ready on 12th, March itself. Today, we are on 13th, March and still no connection. To make matters sound ridiculous, Mr. Nehru now informs ME TO CONVINCE MY NEIGHBOURS TO ALLOW FOR WIRING THROUGH THEIR PRIVATE PROPERTIES.

This is highly unprofessional and unethical. When a customer wants a new connection, he has to be given a new connection and how that is going to be done is none of my business. It is Airtel's. My receipt No: is 56479 dt. 10th, March and the Customer account no: 825782.

I would appreciate if the following action is taken immediately under confirmation to me:

1. Install my new broadband connection immediately without interfering / violating my neighbours privacy. ( It has already been committed once, just for the record ).

2. If connection not possible, then either Refund Rs.500/- to me alongwith my documents or provide for a Credit note to my existing account.

I have sent an email to care.tamilnadu airtel and still no reply from them. Kindly help me.

Thanking you,
Kind regards,

Haseeb Modi.

Airtel Broadband — Net setting impacts

Dear Sir,

I got connected with Airtel Broadband with Land Line under scheme 649 last week at following address. Just after it get connected, some settings are changed to net, fonts become blurry. Java software is not working now (earlier - ok, never prob) in sharekhan website, having a big err message window.

The person who made this service available is not hearing, we in contact with him on regularly, never he comes to see here.

If you please advise.


Thanks,
Raghuveer Singh
[protected]
[protected]

56-D, Pocket-I
Dilshad Garden
New Delhi-110095

Airtel Broadband — my account

I applied for my account with sivaharisai as login ID. I received password by sms from the airtel customer care executive.but i could not get the required information about my account.

Agarwal Info(Franchise of Airtel) — The Worst Service, Fake Promises

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

Please make a note of my application no. ch847837. I dont want Airtel connection at all. I really hate it. Please get my 570 bugs back.

Now I again tried calling Krishnakumar who is responsible for cancelling my connection and get my money back. He told me that they cannot cancel the connection. He is not ready to get my money back.

Airtel,
Please get my money back. 570 bugs is nothing for you. But it mean a lot to me.

People who get a chance to look at this complaint, Please let me know what should be done to get my money back.

Airtel Broadband — Disconnection of my landline

Dear sir,
as i discussed earlier that i have been transfered to outside indore. so i am not able to have services of airtel landline. so i want to disconnect my landline no. [protected].

plz do needful asap.

YOGESH KUSHWAH
[protected]

Respected sir/madam,
I have the airtel broadband connection for the last 2 years.
I had de download speed of about 15kbps-20kbps...& now i get upto 10kbps max.
So pls help...its not fair..
Hope u ive a +ve reply.
thanking you
bbye

Airtel — Shifting of Telephone/broadband

I had earlier shifted my residence 18 days before and I had given a shift request 20 days before. The broadband/telephone connection has still not happened to me. Airtel Customer Care Officers are the best people to tell 200 lies everyday. First day when I called up they said that the feasibility is fine and the wiring would happen in 3 days time. Second day they said that some neighbour is opposing for digging lines. Totally there are 12 houses in my lane and I had checked up with each and every person. Surprisingly everybody says that nobody from Airtel had appraoched them and nobody had opposed them. When I talked to one Lakshmi - Customer care and asked her to either intimate the door number of the person who opposed it or the name, they are not able to provide it. And every time we escalate the problem they somehow or other escape talking to us telling some more bigger lies.

I used to think only Government bodies like BSNL had some problem but they are far far better and Airtel is THETHETHE WORST..

Venkat

Broadband Tel no 4670537

Letter for disconnection given on[protected]

Complaint filed on system on[protected]

Complaint no 21875

complaint centre sec-35, chandigarh

My mobile no [protected]

Sorry to say that no action till date

plese sent my broadband bill to email phone number:[protected] plese i miss the bill

Airtel Internet Connection — fraud billing

i am shuchi agarwal, user of airtel internet from one year.As i am the student so i live in pg and there are more girls like me.We had two connection of internet at same place on my id for two different people.one of the number ([protected] )connection is disconnected in December last week, so i forget about that number. But still i had one more connection number is [protected] and for that i my paying them regularly every month. in Feb i didn't get my bill on time so i asked air tel customer care to send my bill to avoid late payments.On my request they sent there agent in evening for due payment but they didn't gave me bill, on there request i pay them at that time.But i didn't expect that that billing was of the number which was disconnected in December.this is cheating that you are calling for the billing of recent number and make my signed on the number which was disconnected on December i request them to transfer the money...they are excepting there mistake that time but didn't transfer my money in recent number so i ask them to disconnect my number, rest of my bills are clear, as i paid them regularly I am highly torchered by there calls, they talk me very rudely and disturb me any time and at any place as i am highly disturb from this and don't know how to solve this problem.In customer service no one listen to me and every time a new person take my call and i have to explain them again from beginning to end and after a call they forget every thing and never reply for my query.And after someday i get same call by another person and again i have to explain them all the things .As i am a student for me its quit typical to run from one office to another so please help me regarding to this problem.

Broadband services — bill adjustment

my phone no. is[protected]. i am subscriber of broadband combo plan 299 since september2008. but my bills are still coming with the addition of telephone rent.
i have complained it by verbally and written to accounts officer, commercial officer and GM also. but there is no remedy.
though my access amounts are there with BSNL, but BSNL diverted my connection on one way many times.
the connectivity service of Broadband is not satisfactory now a days.
i have complained it also to DGM public grivances UP east.
hope there will some thing good?

Airtel Broadband — Getting Hrassened calls from Airtel

I requested on 12Th & 15 TH May to disconnect my landline number, but no one turn up till 19 th and i shifted my home. Instead of disconnecting my phone i am getting Hrassened calls from airtel for submitting the bill. "THE PEOPLE AT AIRTEL ARE TALKING IN VERY RUDE MANNER." I got a call from[protected].

I am allotted 256 kbps speed on my broadband connection but speed of downloading is very slow.In the bill rs.649 plans of broadband & they add additional charge .its reason i am not happy with that connection, now what will be do

Airtel — Airtel Broadband new connection cancelled by Airtel and advance money Not paid

Hi,
We have paid Rs 1000/- for the Airtel Broad band connection on 4 April09 to the Airtel representative Mahesh and the connection is still not received to our address. Inspite of Chasing several times, They requested to log several complaints and on chaising on them they dont have update and logs a new compiant one after other. Called the representatives and got no response and gave false update that the cheques has been delivered on 16 May to my address throug a courier service . after a week when I asked for the status of the complaint, there was not update of who was updated the lcomplaint last time.
Kindly take corrective actions as its happening for most of the customer.
Thanks in advance
Chandresh choudhary

[protected]

my no:[protected], pls cancel my isd top up .

Airtel Broadband — Billing problems

The complaint is on their billing. In Nov-09, I got this connection installed. This was a combo pack where I was told that I would have 200 free calls and 2 GB download in the Internet. They also told me that STD calls would be at Rs. 1 per pulse. However they hid the information that one pulse was 30 seconds not a minute. Where the whole world was paying Rs.1 per minute on STD calls I billed double.

When I detected the same, I complained. Nothing happened and in the process my line got disonnected on the 28th of April. In the mean time, I paid all their bills (on 27th of May 2009) and requested for a cancellation. Now Airtel tells me the following:

One Mr. Prabhu visited us on the 11th of May (not possible as we were in Kerala then) and changed the plan to 799 plan. They say that the line was activated then. (I dont understand how this is possible with out the clearence of the outstanding). Now I get a revised charge of Rs. 490/- which has to be paid on the 16th of June 2009. I tried complaining but no responce. They are now following the same old strategy.

Request you to intervene and clear this at the earliest.

Regards

My name is Damanpreet SIngh. My Airtel Broadband No is [protected]..i have been getting continuous calls from airtel collection department..i Was nt well so i cud nt make paymnt online and everymnth i usually pay my bills around 5th or 6th of every month since i gets paid on either of these 2 dates..
on 4th june around 11:30 AM a guy from airtel collection deparetment called more then 10 time n that was really a Harassment to us...my younger sister tld that person that she will update me abt d bill n will ge it paid ASAP..after that still that person called again n again that was totally unacceptable n rediculous..if in case its nt rectified m filing a law suite next...
Damanpreet Singh
[protected]

airttel poat paid connection — airtel is sending the phone bills even i am not using the connection

i have given a request to customer care centre regarding discontinuation of connection 4 month before ...they have told me that my no is now not working still airtel peoples are sending the phone bills at my adress

Airtel — clarification on bill

I have called the cc for seeking a clarification on my may 09 landline bill...the cc exc gave me a ref number ga028695_dsl 20744796 and said i will get a call by 11th june 09...till date no one has called...and when you call again they will just say pls hold..and will cooly disconnect...half the crowd cannot speak our hindi language clearly...forget their speaking HINGLISH...

Can someone help us with this company,

Airtel Broadband — I AM USER OF AIRTEL BROAD BAND,MY LANDLINE NO.01724679894,,PLEASE PUT MY NO. IN SAFE CUSTODY FOE 2 MONTHS,WHEN I COME BACK I WILL GET MY NO. STARTED,

I HAVE GIVEN AN APLICATION TO A AIRTEL EMPLOYE, I WANT TO PUT MY NO. IN SAFE CUSTODY FROM DATE 21/05/2009 TILL 21/07/2009, I AM PAYING ALL MY DUES, SO PLEASE KINDLY PUT MY NO. IN SAFE CUSTODY.I WILL BE THANKFULL

CUSTOMER NAME:HARHIMMAT SINGH BAJWA
H.NO.=275, SEC 11.A
CHANDIGARH
MY CELL NO.[protected]
CHANDIGARH

Here I would like to bring in notice the fraud done by Airtel.

We called up Airtel to collect the payment and Airtel executive came to collect it. My wife was there at home. Collection agent sprayed some liquid and then asked my wife to sign the chaque. She signed the chaque and after that collection agent fled away with the chaque and withdrawn Rs 10000/- from her account.

Now we contacted Airtel regional office in Noida and got a response from management that they are not able to trace the collection agency.

For us, that collection agent was the Airtel executive and ultimately Airtel is responsible for all this.

Can anyone suggest how can I get my money back.

Landline No.: [protected]

Thanks for the help.

Airtel Broadband — Bill Without Service

Sir,
I was using Airtel landline Connection ([protected][protected]@airtelbroadband.in ).
Due to faulty cable connection, I could’t use Airtel Service in Feb09 onwards, I made complaints many times regarding this but in vein .
Now they sent me bill ( Including rents ) of the period ( I havn’t used internet due to airtel poor service).
They gave me wrong Information that adjustment will be made in next bill & I pay Rs 1000/ on 10th feb09 without using connection.
I am attaching two mails, I sent to airtel, & for that I receive no response.

Plz do the needful in this regard.
Yaseen Khan
[protected]




Mail For Airtel customer Care on 18 Feb 09
Sir/Madam,
I take Airtel Broad Band connection due to yor fast service.
customer id no. 16586034
user name : [protected][protected]@airtelbroadband.in
Up to Dec 08 everything was ok .i made first complaint in dec about very slow speed of internet but I got no response.
In Jan09 Due to road construction work cable was broken than I made a complaint regarding this.
One Airtel employee come & joined cable temporarly but again it part off, I made again 2 complaints but no permanent solution given.
in Jan & feb 09 i haven't used Airtel connection due to frequent troubleshoot of the cable.My connection remain dead in Jan09 & feb09.
For conformation u can check my Usage details as attached.

I talked too many times to yor Udhyog Vihar Office, call centre & sec14 Airtel office.Every time they commit to correct the connection & make adjustment but nobody resolved.

complaints no 10/01/[protected] bill paid via Cheque. 900 Rs
10/02/09 CA6800096 bill paid online at sec 14 ggn, Rs1000
11/02/[protected] complaint No.
12/02/[protected] complaint No.
13/02/[protected] complaint No.

As I was not able to use my connection due to Airtel problem.
Kindly make the adjustment in these 2 months ( jan09, feb09 ) bill & reduce this amount from the bill.
Thanks & Regards
Yaseen Khan

Mail For Airtel Nodal officer on 6 Mar 09
Sir,

I talked too many persons regarding the following issue but nobody resolve the problem.
If i have not used the Airtel service due to airtel fault then why should i pay the bill.All the airtel executives commit to resolve the prob but in vein.Mostly saying that pay the current bill then adjustment will made in next bill.in Jan09 to till now I am not able to use your service, in Jan& Feb09 there are cable fault due to some construction work on road..
I became frustrated to talk too many executives regarding this, I don't have ph instrument thats why i have to call frm my mobile (~ 200Rs wasted on this talk )
Adjust my bill as per usage & reduce rental of the period I haven't used connection.
This is my last hope to mail u...just check the detail
Thanks
Yaseen Khan

Airtel is a fraud company.

I called up the payment guy to collect the payment for my broadband connection and also gave him a written application for disconnection of the services as I was shifting from there.

After a month i started recieving mails for the bill payment. I continously kept calling the Airtel customer care saying that my connection is not active and I have paid the full amount. They said they havent received any payment, and then I provided them with the check No. Post that they still kept sending me bills which I ignored and NOW THEY HAVE FILED A CASE AGAINST ME FOR CHEAT AND FRAUD...

PLSSSSSSSSSSSSS Help...What Should I Do...

Regards,
Kanika

@Kanika is it so ..This is really shocking.Which city are u from?

As here in Bangalore, Airtel seems to have good service.I applied for the connection of Broadband 799 ul plan on 12th march'09, and the connection was made in 12hours.Since then there hasnt been any problem of disconnection or phone not working.I just want relocation to my new address, hope they carry out in time(I have applied for it today).

Airtel Broadband — fraud executive in airtel broadband service

i have booked airtel broaband connection on 26-5-09 and paid the executive 850 rs .on the 27-5-09 another call came to me rom airtel saying tht if i book two connection then only they will give me connection and their executive came to my home and taken 500 rs . on 2-6-09 i get a call saying tht my area is negative and connection is not possible over here and when i ask for money they told me tht we have buyed a bike and are not having any money and other execuvite told me that he had spend all his money in the airtel party, i have called their executive more than 45 times each but they all are just giving me excuses when a called customr care they too were also not help ful and simply disconnect my call.today is 29-6-09 and till now i have not recieved my money and when i called their executives they started using foul language and life threatining calls started to came from them .i am very upset and i need a help from consumer court .
airtel executive names and number were as follows
atul sharma -[protected]
rinku arora-[protected]
consumer court please suggest me what to do.

@All
Please use bill desk ie online payment, it is safe and fast to pay the airtel bills.https://ebpp.airtelworld.com/
U need username, password that can be had from the customer care.

Dear Sir,

Our Telephone no.[protected] is dead last two day. Please check as earlist.

applied for broadband on 2nd July 2009 — Interrelating with the other connections

Respected Sir,
This is to bring in your kind notice that I have applied for a broadband connection on 2nd July 2009, for which I had made my payment through cheque which is cleared.
I had closed my shop for rennovation on 31st January 2009. I had 3 STD connection in the name of Mona Kumar numbered 4611334, 4611337 and 4611338. For the disconnection I had submitted my application to Mrs Anchal on 4th February 2009. There was some amount outstanding towards that numbers. I had paid security of Rs 3500 at the the time of installation and all the installation charges were paid by me in the bills. Further I humbly requested your staff that kindly make adjustments of my outstandings in the security with your company.
Now when I had paid Rs. 1000 regarding new broadband connection, they are inter mingling this connection with the previous issues which is not fair.
Now they are denying me of the broadband connection as they are forcing me to pay the outstandings and they are now saying that our computers do not reflect any security. Kindly consider my complaint as where my security is gone.
Your staff is harrassing me. Will I get justice or shall I feel cheated by your staff. There are numerous other complaints but I think it won't do any good. I have been insulted by your staff many a times.
PRIVATE SECTOR was set to provide better service as government departments lacked this, but to my astonishment, staff of private sector is getting even worse in their dealings.

I don't know whether this compliant of mine will be dealt with, but when some of your personnal tries to go in the depth, you will have to sack many of your employees

Hope to get justice.

Thanking you,

Sincerely yours,

Sanjiv Kumar
90 - New Radio Colony,
Near B. M. C. Chowk, Jalandhar.
Mobile No.[protected]

my claim no.claim87. name muhammed imran khan .age 28. sex.mel. address.quetta.

my name is muhammed imran khan . age. 28. sex. mel. cety.quetta.pakistan. my mobile no [protected]. my claim no.claim87.has won 500, 000 GBP

i am happy to o2telecoms

message me my number [protected]. claim87

Airtel — Unnecessary hassle

I had replaced an Airtel sim in early April as i had lost the previous one. From the time i bought the sim it frequently displayed "Waiting for sim update" this was a big nuisance as i had to restart the phone evertime this happened otherwise it would not work.
I called the customer care and told them several times, but every time they said the fault was in my mobile. But i checked it out and found that the problem was with the sim. So i directly went to the airtel office. There they r teling me that if replace my sim all would be fine.
I said ok.
They tell me i had to pay for it. Is'nt that mad?? Why should i pay for their fault?? I don't know wat to do but this is atrocious...

Airtel Broadband — Arbitrary/Illegal termination of services

dear air,
I have been using Airtel boradband services and my landline phone number for the same was[protected].
The company has a history of wrong billing and i too sufferred from it. To begin with, i was using Rs. 555 plan and i asked for the change of plan to Rs. 250 plan on 21st January but i was billed as per the earlier plan only for the next three months i.e.February, March and April and when i objected to it some waver was offerred to me and my phone line was reconnected in the month of may. However, after paying the bill well in time for the month of May, my services were terminated on 30th may without giving me any reason.
when i called up the customer care on 3rd July (Reference number[protected], the person told me that your line is dead and we will get it checked by tomorrow. We waited till 6th July but no one turned up and then when we called up again (reference request number[protected], they told me that it will be corrected by 7th July. The mental agony continued and when i called up again on 7th, after speaking to them for 35 minutes and after transferring my call from one department to another no one took the accountability and finally said that my number is redlisted and that it has been permanently disconnected. When i asked the reason for the same, i was told i was given a number[protected]Mr. Anant Jain) and asked to speak to him. He too failed to explain why the services were terminated and went on to ask me to apply for re-connection. When i said that how can you terminate my services for no rhyme or reason, he said he knows nothing more about it.
Can a company just terminate my services for no fault of mine and without assigning any reason? I am shocked and disappointed and want a legal action on the issue
Anant Jyoti
[protected]

Airtel Broadband — Register compliant over phone

The online phone system asks you to enter all customer details (landline phone number) and the call center personal ask you for the same information again. When I mentioned that I had already entered this information, they mentioned that it is not available for them.

It's so counter intuitive to harass the consumer by asking for this information in the first place.
Whoever is responsible for this system, should definitely be ashamed of building such a lousy system.

Frustrated consumer :(

sathya

[protected]
Dear sir, Attn to: Mr Robert

Sub: Broadband internet connection. And revision of bill period for every month
Writing the correct address of customer in the bill.
Ref: Account No: 14959252 and Billno[protected] dt. 6th July, 2009

The Airtel Broadband internet connection at my residence at Thiruvanmiyure, Chennai-41 was installed commissioned and activated on[protected].by Mr.SARAVANAN of M/s Airtel. I have discussed with Mr THAJINAMOORTHY of your booking of Airtel internet connection officer and MR. GODWIN & MADAM SHEELA of your Billing department for the billing date and period of billing of every month to suit my central government office procedure to avail reimbursement facility for my grade officer. They have agreed to give the I bill which starts with date 30-6-09 or 1-7-09 and covers the period upto 25-7-09. so that the next consequent bills for every month will come under the regular cycle of 26th of every month to 25th of every consequent month. For example II bill cover the period from 26-7-09 to25-8-09.This will suit your regular your bill period which is in your conventional practice. A letter regarding this has been handed over to Mr SARAVANAN to submit the same to Mr. GODWIN & madam SHEELA Mr THAJINAMOORTHY.
However, I have received the I bill dt 6th July 2009 for the period from 5-6-2009 to 4-7-2009 which is not suitable for me and I can not pay for the same. I won’t pay for the period before the date of activation of your broadband internet connection.
Hence please change your bill period for I bill dt 6-7-2009 and future consecutive bills for the period from 26th of every month to 25th of every consequent month.
Kindly send the bill to my correct address: R.Thiagu,
H43/G2, Thendral Apartment,
Thiruvalluvar Nagar,
Thiruvanmiyur, Chennai-41

Thanking you,


With regards
R.THIAG

Airtel Broadband — disconnection of no 47095674

i called air tell several times from 1st of june till date i got the compaint reference no also but my connection no 47095674 is not getting
disconnected till 12th july 2009 evertime i received a call fordisconnection but no one used to visit my premises.i had a very bad experince with airtell .

Airtel Broadband — Shifting of Connection not Fulfilled Despite Multiple Requests

I shifted my residence on the 1st of June, 2009 and promptly called up Airtel Broadband services to request my connection (phone no.[protected] to be shifted to my new residence. Both I and my wife are working, and hence, unavailable during office hours on weekdays. For a brief period of time, particularly the first and the second week of registering my request, I regularly received calls from the designated technicians asking me to provide him with a time when they could come and fix up my telephone and broadband connection. I fixed up a time for 4 consecutive weekends with the technicians. The technicians, however, failed to turn up on any of the scheduled dates and times and reported that the request has been fulfilled.

The details of the two technicians involved in this are provided below:
Yogesh: [protected]
Tarachand: [protected]

These two technicians regularly called me up for a month fixing up some time and they would never turn up. They would then call me up the next day to inform me that the landline and broadband connections were fixed. After this happened a few times, I received a bill for the period when my phone and broadband connection were not in use.

The problem has still not been resolved and I am still waiting for Airtel to take action against my request.

I would really appreciate if someone could take up the matter with Airtel and take note of the unprofessional behavior of their technicians. I would also really appreciate if strict action is taken against the technicians, Yogesh and Tarachand.

On Saturday the 11th of July 09 one executive Mr. Srinivas executive came to my place at DDA Flats Munirka New Delhi as I needed broadband connection urgetntly because my son who is in Chandigarh in Infosys come and he needs the net. This I had told the executive he promised that the broadband will be installed positively by 14th of July 09. Today is 18th of July 09 nobody has informed me as to what the problem is why broadband is not installed I had called your customer care No. and had talked to Mr. Shohbhit at Okhla no. and he told that it will be installed soon. Than I took Mr. Jatin on 41614777 at nodal office he said broadband will be installed soon. He will revert back to me and give a feedback than I called Mr. Bharat in Okhla office 44441111 and lastly I talked to Mr Deepak Kumar on [protected] he also promised to do the needful. Till date I have to receive a feedback from Airtel. Sucah a horrible, worst, garbage and rotten service from Airtel. If such big bosses cannot tell or detect the problem than only god can save Airtel not a human being. Such a horrible service I have not seen from any service provider even not from the LCO, MTNL or BSNL. May god help Airtel . Chander Bhushan Mob: [protected]

Airtel Broadband — cheating customer to promote sales

THIS IS A COMPLAINT FROM ME TO YOUR NOTICE -
I AM JATIN AGARWAL MY LANDLINE NO. [protected] / ACCOUNT NO. 14928657
ON 10-06-09 Mr.SARVANAN HAVE CALLED ME UP TO [protected] FROM ANNA NAGAR REACH TELECOMUNICATION & EXPLAIN ME ABOUT AIRTEL BROAD. I ASKED HIM ABOUT AIRTEL Rs. 499 PACK WHICH HAS NIGHT UNLIMATED DOWNLOADING SPEED UPTO 2 MPS, TIMING IS ( 9PM - 8AM ) & Rs200 WORTH OF RUPPEES CALL FREE DAY USAGE 1.5 GB. HE TOLD ME THAT HE WILL COMFIRM WITH HIS SALE MANAGER Mr.SASI KUMAR & GET BACK TO ME. AFTER 10MINS HE(SARVANAN) CALLED ME AT SAME NO. [protected] & TOLD ME THAT THE PLAN CAN BE GIVEN TO ONLY CERTAIN AREAS TO CERTAIN CUSTOMERS. HE VERIFIED MY RESIDENCE ADDRESS & TOLD ME THAT PLAN CAN BE GIVEN TO MY AREAS. HE (SERVANAN) EXPLAINED ME THE PROCEDUCER THAT IT CANT BE GIVEN TO NEW CUSTOMER ONLY AFTER A MONTH A CUSTOMER CAN CHANGE THE PLAN TO 499 PACK. HE TOLD ME THAT BILL GETS GENERATED AFTER A MONTHS & ONCE IT GET GENERATED HE TOLD ME TO CALL HIM OR CUSTERMER CARE TO CHANGE THE PLAN. I HAD AGREE WITH HIS WORDS. THEY TOOK ME UNDER THEIR CONFIDENCE. HE(SARVANAN) SAID THAT HIS PERSON WILL BE COMING TO MY HOUSE TO COLLECT Rs.500/- FOR INSTALLATION AMOUNT FROM ME.ON SAME DAY 10-06-07 TWO PERSON ONE NAME VIJAY & OTHER I COULD NOT REMEMBER THEY CAME TO MY HOUSE & COLLECTED CASH RS.500 GAVE ME A RECEIPT WITH OUT THIER SIGNATURE, BUT I DIDNT NOTICE IT. THEY SAID ME THAT MR. SARVANAN IS TEAM LEADER & THEY HAD PROVIDED MANY NEW CONNECTION ONLY IN CERTAIN AREAS.
RECEIPT DETAILS
REF.NO. 08-09/TN/BALO/ZONE-C NO.68497
CUSTOMER NO. CH877048
ON 13-6-07 THE TECHNICIAN CAME FROM AIRTEL DERPARTMENT & THEY FIXED BROAD BAND & LAND LINE. AFTER GETTING A CONNECTION I HAD TRY TO SARVAN TO GIVE HIM A THANKS HIS MOBILE WAS NOT EXISTING FOR PAST 2 DAYS, THEN I ASLO CALLED SASI KUMAR BUT HE WAS NOT PICKING UP MY CALL. THEN I CALLED TO THEIR OFFICE LANDLINE NO. WHICH I GOT VISTING CARD FROM TWO PERSON WHON CAME TO COLLECT CASH. I RANG TO THE NO. WHICH WAS IN VISITIG CARD & MISS PRIYA SPOKE & SHE GAVE ME ANOTHER SARVANAN KUMAR 02 NO. WHO NIS WORKING IN SAME OFFICE. SARVANAN KUMAR 02 WHEN I CALLED HIM, HE SAID THEY ARE TWO SARVANAN WORKING IN SAME OFFICE. HE IS NOT THE PERSON WHICH MENTIONED THOUGHT . I TOLD HIM ALL MY STORY ABOUT 499 PACK & CONVERSATION BETWEEN SARVAN & ME. HE SAID ME THAT LET ME VERIFY THE DETAILS. HE ASKED ME TO SENT A MESSAGE FROM MY MOBILE TO HIM CONTAIN DETAIL WITH MY NAME / ADDRESS /& AREAS. I HAD FOLLOWED AS HE SAID & I HAD SENT HIM A MESSAGE FROM MOBILE NO. [protected] ON 16-06-09 AT 11.53 AM WHICH I AM HAVING TILL NOW IN MY MOBILE SENT BOX . AFTER AN HOUR I CALLED HIM (SARVANAN KUMAR 02) HE ALSO COMFORMED ME THAT IT CAN BE GIVEN TO CERTAIN AREAS THIS 499 PACK. THROUGHT HELP OF HIM I SPOKEN TO SASI KUMAR THATDAY REGARDING JUST GIVING THANKS. AFTYER A BILL GENERATE ON 4-06-09 BUT I GOT FROM COURRERS ON 6-06-09. I CALLED 1st SARVANAN & 2nd SASI KUMART, BUT BOTH LEFT THE JOB & THE MOBILE NO. WAS NOT IN USE.THEN I CALL SARVANAN KUMAR 02 TO CHANGE MY PLAN. HE GAVE ME AN TOLLFREE NO. [protected] & ASKED ME TO CALL CHANGE THE PLAN. AFTER TALKING TO HIM I CALLED THE NO. FROM THERE I CAME TO NOW THAT SUCH PLAN IS NOT IN EXIST FROM PAST 2 YEARS. AFTER TALKING TO CALLCENTERE . I HAD RANG UP TO SARVANAN KUMAR 02 & TOLD HIM THE BATTER WHICH I RECEIVED HIM CALL CENTRE REGARDING THE PLAN WHICH DONT EXIT. HE WAS SHOCKED & SAID ME --"GIVE ME TIME I WILL VERIFY IT & CALL U". FROM THAT TIME WHEN I FELT, I AM BEEN CHEATED FROM AIRTEL DEPARTMENT. I STARTED TO RECORD THE VOICE OF THEM.BUT NO CALL CAME . LATER ON WHEN I CALL HIM AGAIN HE WAS NOT PICKING UP MY NO. THEN I CALLED HIM FROM ANOTHER NO.(FROM MY DAD NO.). HE PICKED & SPOKE TO ME. I ASKED HIM WHAT HAPPEN ABOUT MY PLAN. HE USED TO CUT MY CALL. THEN I MADE A COMPLAIN TO CALLCENTERT 1st NO.21840526. BUT NO USE NO FEED BACK. I HAD MADE ANOTHER 2nd COMPLAINT NO.22135896 ON 18-07-09. A LAST AGAIN I CALLED MR.SARAVANAN KUMAR 02 HE SAID THAT HE COULDNT RECOGONIZE ME, AVOIDED MY CALL & HE NEVER SHOWED ANY ATTEATION TOWARD TO MY MATTER & VERY BADLY HE SAID THAT IM DISTURBING HIM.I NEVER RECEIVED ANY INTIMATION OR ANY CALL FROM ANY ONE REGARDING MY COMPLAINT. WHEN I RANG TO CALLCENTER ABOUT MY COMPLAIN THEY SAID NO SUCH ASSURANCE MADE FROM THEIR SALES MAN.

THIS IS MY PETITION WHICH I HAVE EXPLAINED IN THIS LETTER . I THINK THAT THEY WANT US TO TAKE THE PACKAGE BUT NO CUSTOMER SATICFACTION .THEY HAD USED ME TO JUST PROMOTE THEIR SALES. I WASTED MY TIME, & PHONE AMOUNT FOR THIS ITSELF, they HAVE NOT GIVEN ME THE PACK WHICH I EXPECT OR REFUND MY AMOUNT OF RS 500/-. WHICH WAS TAKEN AS INSTALLATION. IT HAD MADE ME VERY MENTALY DISTURBED. IWAS TORCHED MY FLASE PROMISES. I SPEND LOT OF MONEY BUT NO USE. THEY HAD WASTED MY PERSONAL TIMES. I DID NOT EXPECTED THIS FROM AIRTEL

I WANT MY 499 PACK WHICH HAS NIGHT UNLIMTATED DOWNLOADING AT NIGHT 9PM TO 8AM WITH RS. 200 WORTH OF CALL FREE AND 1.5 GB DAY USAGE & COMPANSITION.

my serfing & dowloadin speed is sow plz solve this problem

i am using airtel broadband connection but there is frequent disconnection in it . i have complained many times and thy come and repaired but the problem continued . now from past four days i am calling the customer care to register the complaint but they will say they will connect to concerned depatment and will put me on hold but no ones replies even for 40 minutes this happend nearly 8 times and they will say that they will give a call back to me but they never did i am really fed up by their worse responce pls do help. their behaviour was really worse .

Dear sir


Myself Kartik Shah, Owner of Eksh Data Care Services. Placed at Ahmedabad, Gujrat, India. I have Airtel Broadband Connection about 11 numbers.
Account no as Given Below

13797859.
13524872.
14039662
12714137
13061267
12474140
13061268

Total 11 Numbers We were used.
At 4th march 2009, i closed my all numbers and also pay total outstanding for these all line. And Got No Objection Certificate.

Till today i got bill for each and everyline. lots of time i complain in airtel HOuse, which placed on S.G.Highway Ahmedabad. but none taking care abt this complain. Lots of Tele Phone Regarding Collection Harres me whole day. Now they put my name in defaulter. Lots of time i inform that i got NOC. and also submitted for same but none take responsibility for these issue. This issue Fall Down my market image Reputation and My business.

Now I decide to file FIR for harresment, Dafamation, Rude Languages on Phone.etc.

before taking any action against that i wish to inform TRI for that issue. if Tri can not solve my issue i deffinatly taking action which concern

Thank you

Kartik Shah
[protected]

Airtel Broadband — bil bharne ke baad ke batole

shree maan
vinamra nivedan he ki me mohd sabir abbasi ratlam ka airtel costomer hu
mera vartmaan no [protected] he me kisi aawshyak karya se 3 month ke lia
baher gya tha jiski suchna mene airtell ke lockal office me di thi
ghore laparwahi ka sabut dete hue mera conection band kar diya gya
or jab ki mene net use nahi kiya he fir bhi 1974 rs me se mujhe 1600rs bharne ko kha gya jo ki mene turant bhar die jiska recived no he13301 or ye paise mene sawayam airtel ke lockal office me ja ke zama karwae he date:21-07-09 ko jiski rasid mene attach ki he
mahoday
mujhse kha gya ke aapka conection kal 22 tarikh ko chlu ho jaega
22 ko mujhse kha gya ke airtel ka server slow he aap ka aaz nahi chalu hoga
jab mene 121 per call karke mere account ki detail li to kha gya ke mere acount me paise jama nahi hue he mene jab pucha ke mere account me paise jama kyu nahi he to
23 ko mujhse kha gya ke sir aapke resid per humse aapka tele.no galat dal gya tha
islia aapka blance kisi or ke khate me chala gya he kaltak chalu ho jaega
24komujhse kha gya ke sir aaz sham tak aap ka net chalu ho jaega
or 24 tarikh ko mere acount me paise zama karwae gae or mujhse kha gya ke sir aap ke documents wapas se dijiye jo ke mene de dia
25 ko fir kha gya ke sir aap ka net aaz chalu ho jaega
is sambandh me mene 3 baar costomer care per 121 laga ker baat ki jiska refrence no he
1st[protected]
2nd[protected]
3rd[protected]
yahan per mujhse kha gya tha ki sir aap ka jo re activetion farme bhara he uska no. aap lockal office se pata karen
sir aaz 28-07-09 ho chuki he mujhse kha ja raha he ke sir aap ka form online jama karwaya he
iska koi no. nahi hota
or mahiodaya mujhe ye sabhi galat salat jankari aap ke airtell ke karmchari MAZHAR zaidi jinka cell no he---[protected] de rahe he or aap ke airtell ke ratlame ke ofice me koi b zawabdar wyakti nahi hota he
or ghor laprwahiyan ki jati he
me atyant dukhi ho gya hu
sriman mera anubhaw bhot kharab raha aap ke karmchariyon ka wyawhar atyant dusht he
kirpa karke
mujhe mera acount chalu karwae or doshiyon per koi karyawahi kare
aap costomor
mohd sabir

Airtel Broadband — Payment done but no connection setup.

Sir,
I had applied a airtel broadband connection on 4th june, for which an executive came on 5th june and took Rs 500 from us and gave us the form and receipt for the same. But after 7 days when nobody turned up for the setup of the connection i called the respective executive Mr. Rameshwar who now said that the connection will not be given due to some connection problem in that area. So i asked for the refund for the same, but till date i am just calling them again and again but nobody is helping me out...
plz help me in the context...
thank you

yours truly,
ANSHUL CHAUHAN
[protected]

Airtel Broadband — Applied and paid for bradband connection, more than two weeks, no connection no refund

Dear Sir,

I would like to bring it to your notice that I have applied for Broadband connection to your dealers SRI BHAVANI TELE SOLUTIONS, NEW No.4, 5TH CROSS, 11TH MAIN VASANTHNAGAR, BANGALORE_52. We paid in advance rs.1000 for the same on 31st Jul.The Sales Officers confirmed us that we will receive the connection latest by thursday at 10AM, which he confirmed in written on customer copy.They failed to provide us the connection on time and we asked them to refund.Everyday, they are lying and cheating that they would send the money.sometimes they say that money has been sent by courier and sometimes thay say that deepak would refund us the money.But we have not received our money yet.
I feel mentally and monetarily harassed by them.kinldy help me please.

regards,
vijaya.
BTM 2nd stage

I had taken an postpaid connection after few month I cleared all my dews, and they said that u will get your deposit refund within 45 days now it more than 2 month yet i din't received any refund from them when I talk to there executive they are not willing to refund the amount. I can only say about them that AIRTEL is just cheating to customer and there executive are good for nothing just embarrassing customer. Why the hell they had open customer care i din't get it. when ever we go at customer care to resolve any thing nothing is going to happen over there.

There should me an legal action taken for such Company (AIRTEL)


Regards
Shiv

Airtel Broadband — subscription refund

Hello,

three months later i m applied net conn. there is no providing for this service my customer enrollment no is 1704868 .

pls refund my amount my contact no [protected]

I have a complant about my broadband is not working from 4 days i am trying to complant but i cannot access form our my no is[protected] i am trying colling 121 i cannot go throw
pls fix my broadbrand
harsh khanna
[protected]

Airtel Broadband — extra tax

sir/madam

last month i subscrive airtel broadband connaction i pay 1000 rs. wi fi modam fees and 500rs. instalation fees for the plan128mbps . the charge rent 513.58rs insted charging tax for service they charge hole amount 1000, 500, 513, tax 207.74rs.

Hi

For past 3 days im asking airtel people to cancel my fixedline and broadband[protected], its in the name of M.R.Srinivasan.But nobody is giving me correct procedure to disconnect. They are fooling me by telling that my wife has asked them to retain the connection, its totally impossible b`coz she is out of station.

Next thing Airtel people are clever that they charge late payment fee though the bill is paid before the due and there are many hidden charges also.Im in the plan of 799 rental with 256kbps speed but they dont provide really that much only for two or three days after complaint they do.

So im really fed up of this and i want to move out.

Ref:[protected],[protected],[protected]

Dear Sir,

We had three pre paid connections and we hv been contacted by airtel franchisee M/s. Wintel Communication tele-marketers on 28.08.09. stating that we can migrate it into post paid connections, as the plan suited us, we hv opted for it. the next day their exe - mr. naresh came to our house and finished all the formatlities stating that our line will be disconnected for one hr. one 31st march 2009, our pre-paid line got de-activated and we hv been asked to the new sim card (post paid). the next day i.e. 01.04.09 two numbers hv been activated out of the three connections. i hv made several phone calls, mails but no response. i hv nt even slept the whole night as the exe told to make it activate in another 1hr, 2hr like this. but when i checked there is no activation. i hv made phone calls like as if i m working as night shift airtel customer care exe. i shoot up a mail stating that i will nt continue the above connections due to abnormal delay in activation & poor service and also in the verification process. atlast, i got the connection the next day 1am, without intimating the reason for delay in activation.

but the very next day once again all the three connections hv been interrupted, without any intimation. when i make a call it has been forwarded to customer care and i was shocked to knwo that they have deactivated the line due to my mail.

nobody in airtel is understanding that i was forced to shoot up such a mail due to very poor service from airtel which is below than its par and moreover the franchisee exe mr. naresh[protected] has nt picked his mobile for the past one week and their office land line numbers given in the visiting card is wrong. i don't know how even the basic things like updating the correct phone number should be updated in the visiting card should be done before giving to a customer is not followed.

they told to migrate into pre paid connection which is also not being done now. even this has been escalted to nodal officer desk team several times of no use. i think the people in airtel are protecting their colleagues, without taking care of customers.

we hv nt voluntarily called for airtel for migration. some people hav made call and as a customer we are in prob as we are neither in post paid nor in pre paid. there is no point in holding sim cards without activation.

when i asked to refund the balance available in prepaid connections, some exe told the amount will be lapsed. as a customer we hv rights to enjoy for the value of the money which we paid to airtel. some exe dont know even to handle customer query / compalint and the way to address the same. they reply in rude manner (Mr. Mani), which i cant understand hw they are being selected.

The matter is being prolonged for the past 11 days and they confirmed to solve the query before 14th (maximum), nw they are telling that they are upgrading due to which they are asking to give a requet after 19th which i cant understand. i dont know what is happening in aritel.

i hav been totally fed up in making several phone calls, mails and mental harrasement??? even then i dont got the solution for the above and nobody bothered abt it.

i dont find any person responsible in airtel or i m nt able to get the responsible person details for contacting.

i hv suffered a lot already and i need a solution immediately for the above...

Thanking you,

A. Nachiappan
14, Ponnappan Street,
Lakshmipuram,
Chrompet,
Chennai - 44.
[protected] / 2241 0196

Dear Sir,

We had three pre paid connections and we hv been contacted by airtel franchisee M/s. Wintel Communication tele-marketers on 28.08.09. stating that we can migrate it into post paid connections, as the plan suited us, we hv opted for it. the next day their exe - mr. naresh came to our house and finished all the formatlities stating that our line will be disconnected for one hr. one 31st march 2009, our pre-paid line got de-activated and we hv been asked to the new sim card (post paid). the next day i.e. 01.04.09 two numbers hv been activated out of the three connections. i hv made several phone calls, mails but no response. i hv nt even slept the whole night as the exe told to make it activate in another 1hr, 2hr like this. but when i checked there is no activation. i hv made phone calls like as if i m working as night shift airtel customer care exe. i shoot up a mail stating that i will nt continue the above connections due to abnormal delay in activation & poor service and also in the verification process. atlast, i got the connection the next day 1am, without intimating the reason for delay in activation.

but the very next day once again all the three connections hv been interrupted, without any intimation. when i make a call it has been forwarded to customer care and i was shocked to knwo that they have deactivated the line due to my mail.

nobody in airtel is understanding that i was forced to shoot up such a mail due to very poor service from airtel which is below than its par and moreover the franchisee exe mr. naresh[protected] has nt picked his mobile for the past one week and their office land line numbers given in the visiting card is wrong. i don't know how even the basic things like updating the correct phone number should be updated in the visiting card should be done before giving to a customer is not followed.

they told to migrate into pre paid connection which is also not being done now. even this has been escalted to nodal officer desk team several times of no use. i think the people in airtel are protecting their colleagues, without taking care of customers.

we hv nt voluntarily called for airtel for migration. some people hav made call and as a customer we are in prob as we are neither in post paid nor in pre paid. there is no point in holding sim cards without activation.

when i asked to refund the balance available in prepaid connections, some exe told the amount will be lapsed. as a customer we hv rights to enjoy for the value of the money which we paid to airtel. some exe dont know even to handle customer query / compalint and the way to address the same. they reply in rude manner (Mr. Mani), which i cant understand hw they are being selected.ab aap batoo kab mujhe resolve karke doge company bhadak gaya hai.

The matter is being prolonged for the past 11 days and they confirmed to solve the query before 14th (maximum), nw they are telling that they are upgrading due to which they are asking to give a requet after 19th which i cant understand. i dont know what is happening in aritel.

i hav been totally fed up in making several phone calls, mails and mental harrasement??? even then i dont got the solution for the above and nobody bothered abt it.

i dont find any person responsible in airtel or i m nt able to get the responsible person details for contacting.

i hv suffered a lot already and i need a solution immediately for the above...

Sir,
I Randhir Rawat, Account No.15748067, 218-C, Pkt.A, Mayur Vihar-II, Delhi-91, wants to discontinue the Airtel internet Connection, I am being transfered to another city by the end of this month. Please disconect the service from the month of August'10.

Dev

mobile number to sim number

dear sir,

i am kvsk prasant.. sir, i used Delhi sim card from last four months onwards.. unfortunately my mobile was lost by yesterday in the train. i want to block my sim.. and right now i am in andhra.. here i contact airtel office.. they told me that you must contact delhi persons only.. but i cant able to come to delhi.. pls block my sim and sim no is[protected].. and this is H-1 type card.. pls help me sir..and my andhra number is +91 [protected]

thanks ®ards
kvsk prasant
+91 [protected]

I got a duplicate sim today morning(10 am).It was informed that my sim would be activated in 2 hours. But it when I checked it today evening (6pm). I got a msg tat registration failed. Wghen I called customer care, they advised me to buy another dulpicate sim(paying Rs.25) again. Im ready to pay but will the airtel provide me the reason for this and also my time.

I have lost my handset and i use airtel prepaid sim.i informed to costumer care
that kindly loac the sim. and after two days dt-13/02/2010 time-4.00pm i has collect the duplicate sim from retailer by paid of rs 50/- addresed at dibrugarh (assam) but yet the sim card not
activated.plz do somthing otherwise i will loast my faith on airtel that the airtel"s servicess are best in the world and i shware if it will not activated immediate then
i will not use airtel any product in future.
thanks

puk code, mobile no.([protected]) sim no.[protected]

To the Airtel Bihar customer care and services chain of command,

I would like to inform you that I am having big problem with below listed mobile no. Since last 15 days, he calls on my mobile in the night around 11-12 pm for many times and after receiving call, he does not talk or cuts the call.
So if it is possible please send me their name and location on my given email id.

Here is the mobile no. [protected]

Waiting for your prompt response on the matter, your response will be highly appreciated

Thanks & regards

i have purchase airtel seem from vaishali ----- & submit pan no., voting icard xerox copy.but by mobile in not working.?

plz give me NAME & ADRESS- this no- [protected]


this is my email id- [protected]@yahoo.co.in

want full detail name and address number of [protected]

AirTel — bihar airtel

when faith starts to tremble
when hope stars to sink
when abilities are doubted
then it means u are using AIRTEL
my name is raj gopal. i am living in hyderabad. my contact number is [protected]
i am having life time incoming offer from airtel


please download the video from below link


http://www.ziddu.com/download/7748722/fail.avi.html



in this video u can clearly see that mssages poping up like sim card registration failed.
how can they do this?
why are they troubling customers?
because of this i was unable to send messages from my cell phone..............

on date::29-11-09 time::6:56:24 am a message from Airtel service came its number was 55381
it stated that "thank u for subscribing for daily jokes and 1rs will be deducted daily from ur account"
i was totally surprised with the sms that i got from Airtel . i never subscribed for any type of joke messages from airtel.

I even got more frustrated when my friend gave a call to my cell phone Airtel started telling that
"my phone is switched off please try again later"
while my phone was switched on. This is a worst experience that a customer can have from a network.

Recently i got a message from Airtel on date::[protected] time::7:27pm it stated that "your benefit validity of RC 26 message offer ends tomorrow"
is Airtel trying to fool customers?

i recharged my account balance with RC11 message offer on[protected] and it was valid till "[protected]"

i had really worst experiences from airtel network...................

i want my 100 rs back for which i have paid for airtel for the sim card
and want to change my network....................

this no. [protected] of location and full address

I need name and full address this number [protected]

Airtel gprs is very slow in kerala. It wont connect in the evenings and only in early morning that it works. The speed is poor when compared to cellone(about 100kbps)

Need gprs settings for china made mobile CECT U90.........

i have got the cect u90 model i need the gprs setting for it plz provide me gprs setting forv access the net

How to get instant meesesnger on chinese hsndsett plzz tell

General Manager
Jharkhand

Sub: Not activtation of GPRS on my mobile bearing no. [protected].

Dear Sir,

I would like to inform you that i have activate GPRS on my mobile bearing no. [protected] but GPRS not working & only web page opening in Mobile set, I have complain many time to customer care executive but he has ignore and told me the services have already activated on your mobile and thenafter the customer care service close on my no. This is not happening 1st time, this is a big networking services in India, I am very hopeless for behaviour of customer care executive.

Please, activate GPRS services on my mobile no for using GPRS services on PC.

Yours
Sanjay Kumar Jha
Panchet Dam, Dhanbad
Jharkhand-828206

General Manager
Jharkhand

Sub: Not activtation of GPRS on my mobile bearing no. [protected].

Dear Sir,

I would like to inform you that i have activate GPRS on my mobile bearing no. [protected] but GPRS not working & only web page opening in Mobile set, I have complain many time to customer care executive but he has ignore and told me the services have already activated on your mobile and thenafter the customer care service close on my no. This is not happening 1st time, this is a big networking services in India, I am very hopeless for behaviour of customer care executive.

Please, activate GPRS services on my mobile no for using GPRS services on PC.

Yours
Sanjay Kumar Jha
Panchet Dam, Dhanbad
Jharkhand-828206

My airtel no. has been barred from customer care from one month.I couldn't not connect to customer care.whenever i try to call customer care, the line cuts suddenly.

MY piece name is HTC p3400, and i asking 4 settings from customer care i had asked it more than 3 times but till now i din't get tho settings an actually i had recharge to the new offer of tht is @99 100Mb.. bt till i can't access my account so tell me wt shld do wt ths connections...

MY piece name is HTC p3400, and i asking 4 settings from customer care i had asked it more than 3 times but till now i din't get tho settings an actually i had recharge to the new offer of tht is @99 100Mb.. bt till i can't access my account so tell me wt shld do wt ths connections...my mobile number is [protected]

salu gprs for cect u90

tommorow come sms on my mobile customer care writing that take rs 249 for gprs then i call to customer care then he said that no charge will be taken (nahi legya) then today i see my blance is-30
then after call to 121 and say complain to her then he said that i will no link after 24 hours call to me
then 5 hours i call then hr lock my customer care u service is very poor tommorow my moblie blance is 102 today is negative 30 ther are go 132 rupees i will no call any where please see my a/c detail

0 minutes ago by Rohit Majaria [send email]
my mobile no is [protected] today my blance is negative 30 rupee tommorow rs 102 why are u take
my132 rupee please give me detail today i call customer care for this complan he said that there are no link call after 24 hours then i call 5 hours he lock my customer care why tell me
my no [protected]
address:
rohitmajaria
hindusthan paints
hotel vip complex vbank more dhanbad
jharkhand 826001


Previous

All airtel executives are illetrate and bloody . They are not aware how to solve problems of their customers. All the time they make excuses rathar then solving it. I have been facing net problem while using it through my pc but can't able for the last four days and their customer care executives are not able to solve this it seems to me that airtel appoints all low grade employees, may be airtel is not ready to pay for the right candidates. Airtel claims that it is having top class network but all is bull . I get my phone disconnected while driving into the city itself.

Airtel Mobile — Very very very poor and unprofessional

I took airtel for internet. It was not working and I reported more than 20 times, spoke to various people at various level. They says sorry. No one to help and we discontinued numbers. Paid all dues etc.

After 2 months I got call for payment and I asked please provide me details of bill I have not received.
They started using bad words and stuff. Call was from [protected]
Her name was priya ...

I called various people, but there was no result. Now ... Can some one help me here ..

Airtel service is very very very worst. I have talk to one Mr.Karthik airtel customer care. He said repeated answer for complaints for single word "soory sir". He is not eligible to work for that job. His answer method is very very worst. I was customer in airtel for last three years. But he is not responding me.I spoke to him on 14.12.08 at 12.50Pm.

hello i have bought a blackberry devise 8703 from reliance last week and there is a problem with it
it switches off and restarts on its own several times in a day
i have complained but no response
i am thinking of going to the media and making this a big issue
pls let me know i[censored] can support me

I have blackberry 8700g from airtel, my lcd is broken becoz it fell from my hands so plz let me know from where can i change my lcd coz its been a long time i am searching i am in Lucknow {u.p}.

Please help me out i need it

blackberry support number from your airtel number is 7070
and otherwise it is - [protected]

this is for further use please.
regards,
vaibhav

I too am facing problem with its working. Especially in emails etc. kindly resolve my issues also and that can only happen when airtel takes care to send some rep for my complaint.

Rajesh Khurana

Write to [protected]@airtel.in, with the link of your complain on any complaints website.

You can also write to manoj.[protected]@airtel.in - CEO of Airtel

Airtel is a good company and represent a good repotation in the market.Afterall u have complaint in the airtel & they are not supporting you then u mark a mail in cc to SBM at [protected]@bharti.in and see the response As soon as possible..

Hand Set is total dead

Contact No[protected]

i m also facing this same problem since 26th December 2009.. my blackberry services got deactivated. i have been calling in the customer care with no response from the company. even today i visited the airtel galary at flora fountain but those people told me tht we cant give u a specific time in how much time the services will get activated.. i have messaged several times in the customer care with no response..

I am facing problem in blackberry device with airtel connection that is
unable to display mail icon on desktop of blackberry, it shows a folder only, in folder i got mail icon, how can i put it on desktop directly.

hello i have bought a blackberry devise bold 9700 i cn kindly resolve my issues also and that can only happen when airtel takes care to send some rep for my complaint.
at find a function of sendind bussiness card


Akash agawarl

hello i have bought a blackberry devise bold 9700 icant finding the function of sending bussiness card.i cn kindly resolve my issues also and that can only happen when airtel takes care to send some rep for my complaint.






akash agrawal
[protected]

Blackberry — Blackberry Support Issue

Great article on Bloomberg Website with nice option that the Blackberry is
coming up. This shows that we are no where behind in the world of
technology. However, I have one nice experience to share with that probably
will change your perception the way it happened with me. My initial
sentences were my comments before but after interacting with so called
professionals of Blackberry team including dealers, I have changed my
opinion from great services to worse services.

I would not use any abusive word however the experience that I had with
Blackberry team compelled me to do so.

I must share that I bought the Blackberry set Model 8900 Curve in
the month of March 2010 and while using the same I encountered with couple
of issues that were escalated with the respective dealers and when tried to
reached higher authorities - could never get any contact details or forum to
bring the issue up. Initial days of my complaint I was convinced by my
dealers that set itself would be replaced. Would be shocked to hear that
this assurance is now almost two months old. Each time I am trying to follow
up, either the call is ignored or same fake assurance with no result, still
as a customer I am in dark. Surprisingly I recommended the same model to my
colleagues and bought almost 20 sets of the same.

I can well imagine if this sort of treatment they can do with undersigned
then what will happen to the individual customer.

With great respect to Bloomberg article that I read on website (bloomberg),
I felt like sharing my experience as could not control my
emotions that on one side I am suffering from the behavior of Blackberry
associates and on other side Bloomberg article shows lot of positivity about the
company and its performance.

You may contact me on [protected]@gmail.com for any sort of clarification in this
regard. I do hope that this matter can be further reached to the higher
authority so I will get with justice as early as possible.

Please do find my sincere apologies incase I have written any harsh words.

Regards,

Prashant Srivastava

I am not sure if this is an authorised forum to discuss and what are the impact and response I can expect. I am using Airtel blackbery service. I got my account deducted by Rs 899 for the month of July-Aug. But after 10 days of service it got deactivated and it is 6 days since I am calling up customer care support for help but this is not getting resolved and they giving bogus time frames and reasons. It seems since the service provider is physically persence is not there and the complaints are raised through phone it is not at all getting resolved and hoing unheard. I am reaching out for justice. Appreciate if you could help me with resolution to this concern and do not allow service providers to take consumers for granted and the consumer rights are protected.

I HAVE BB 8900. I WAS SURPRISED TO SEE SO MANY COMMON FEATURES MISSING IN BB ITS SOFTWATE AND SHOULD BE UPDATED IMMEDIATELY. THE FEATURES THAT MADE ME SURPRISED ARE AS BELOW :-

I CAN'T ADD A NEW CONTACT FROM RECEIVED OR DIALLED NUMBER I HAVE TO COPY IT AND TO TO CONTACT AND PASE IT THERE LENGTHY PROCESS... (SEE E-71)

DEFAULT NUMBER DIALLING FROM A SINGLE CONTACT HAVING HOME/OFFICE /MOB # WE HAVE TO MOVE CURSOR ALL OVER TO GO TO MOBILE AND THEN CLICK TO DIAL. IT SHOULD HAVE DEFAULT NUMBER OPTION SO WE CAN JUST SELECT CONATCT AND DIAL DEFAULT SET NUMBER AS IN NOKIA E-71

LIMITED CONTACT NUMBERS OPTION : ITS LIMITED 1.MOBILE, 2 OFFICE, 2 HOME NUMBERS MOREOVER MOBILE IS THE LAST OPTION AND WE CAN'T EDIT THE HOME / OFFICE TO NAME IT AS IN E-71.

REJECT LIST : IF WE SELECT REJECT CALL OPTION, IT IS FOR ALL THE CONTACTS, , , FUNNY ... ALL CALLS WILL BE REJECTED, ... SUCH A BIG COMPANY ... BLACK BERRY ... AND A SENSE LESS FEATURE ?

MOBILE TRACKER ... SHOULD BE ADDED.

PLEASE UPGRADE THE BB SOFTWARES ... ELSE NEXT TIME IT WILL NEVER BE "BB" IN ANY OF MY MOBILE, EVEN MY FRIENDS OR RELATIVES TO WHOM I HAVE CONVEYED THAT BB IS NO BETTER THAN COMMON MOBILE PHONES.

hav started my blackberry messenger service on 6th feb'12 ..have taken the plan of 299 nd my services got deactivated in 10 days have done so many complain in customer care bt my service are nt activated so now i want my money back as havent used the services ...i hope i ll get my money soon thank u

i am not able to activate blackberry internet services even your helpline number of blackberry is not avaiable from my phone .kindly help me out and give immediate call

bhangaar company hai net pack karu to sala net chalta hi nai customer care me complaint karne k baawjud bhi problem solve nai ho raha hai [protected]

when i activated my mms in airtel,i got the settings and have downloaded that particular settings.but when i received mms from my friend its received as msg with url address and password.when i ask to the customer care they didnt solved my issue.im not satisfied with this service.


by brindha

i can't view my mms even wen im using airtelworld.com
how the hell airtel ppl can irritate us so much.cant they simply stop thei mms servise or even if they continue wit it cant they allow the viewer to view it without any problem
vodfone is much more btr!!
airtel is a growing threat amongst us!

i want to see mms given by friend. please tell me the procedure to see mms on airtelworld.com/mms in internet.

I am very interesting

i want to see mms given by friend. please tell me the procedure to see mms on airtelworld.com/mms in internet.

I'sm not getting gprs settings

i want to see mms given by friend please show me airtelworld.com/mms in internet

how can i see my mms which has been send by my friend on my pc it is very important 4 me

i want to see mms given by friend please show me airtelworld.com/mms in internet

i want to see mms given by friend please show me airtelworld.com/mms in internet

i want to send mms from my airtel no. to another airtel no.but it is not going.it shows that it is pending.and after some time it says sending fail.pls help me.my no. is [protected].

i download the mcheck service but not showing plz activate the service my number is [protected]

sir
on 21-july i call airtel radio(tollfree number) but have lost 30RS from my mobile balance([protected]).am complaited to airtel customer care but there is no feedback from their path. so kindly accept my request by afzal

Please find the address of "TOTAL PETROLEUM COMPANY" in Madrid - Spain
I had received mail from this company and they had offered me a job with good salary.
They also ask for money for arrange to me a Travelling Papers. I need your advice asap!

Please let me know if this is a legal company and where is the actual address.


Thank you,



Bram Lewerissa
Indonesia.

Total Petroleum Company Spain Madrid Complaints - Verification
View all Total Petroleum Company Spain Madrid complaints
Total Petroleum Company Spain Madrid
Posted:[protected] by Miguel R. Rabajante Send email


Verification
Dear Sir/Madam,

I got an offer job thru the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa and the agent is asking me amounting to $1230 to secure the work permit and residence visa thru [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,

Miguel
Read comments Add a comment


Comments

54 days ago by M Hari Krishna [send email]
Dear Sir/Madam,

I got an offer job thru the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa and the agent is asking me amounting to $1230 to secure the work permit and residence visa thru [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,
HARI

53 days ago by Mhd Obei [send email]
i've receive an offer letter and i was offered the sum of €14▪940 please advice if this true or fruad.
regards

53 days ago by Vasanth Sastri [send email]
Dear Hari and Miguel,

Let me know your contact details, coz me too got the same offer for Euro 12950, please let me know your proceedings. Me too not sure of how this is possible. I have few doubts in tis case, i[censored] see the telephone number of the company and the Migration agency are in Sequence, the official mail id is missing, the offer came througn a Gmail id.

You can contact me tru: [protected]@gmail.com

Regards,
Vasanth Sastri S.

53 days ago by Subair [send email]
Hi,

I too got a similar mail from a person assuming to be Mr. Carlos and the company they say is TOTAL PETROLEUM COMPANY SPAIN, MADRID, this morning. They say that i just have to pass an
online interview and there is a list of available positions.

Well, seeing the nature of complaints and queries i dont think that this is real. Because they are asking for a large sum of money. What if they get away with it. Similar to the widespread UK Lotterry spam.

For safe side, its best not to send them any money.

Regards,

subair

53 days ago by Kote Ravindranath [send email]
Dear Sir/Madam,

I got an offer job through the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa and the agent is asking me amounting to $1230 to secure the work permit and residence visa through [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,

Ravindranath Kote

53 days ago by Varghese Scaria [send email]
Hello all,
The same offer letter is issued to me also, incase any body knows anything please le me also know, seeing the details of the offer letter seems to be a scam but i am not sure as I tried to get details of Total petroliums, spain, but nothing is coming up

regards and thanks.

Varghese
[protected]@gmail.com

53 days ago by Muhammad Tariq [send email]
Dear All

Same employment offer letter from Total Petroleum Espanol & I have asked to contact immediately Mr Carlos Alberto to process my work permit.

I have few questions in my mind, I have not applied for this job anyway then how they have come to offer me an employment & secondly why they do't send me hard copy of this letter to my mailing address and & why have not contacted me on phone yet, & even they have not talked my on mobile a single time .../.
?

Best Regards

Muhammad Tariq

53 days ago by Ajay Bakde [send email]
dear all,
i also got the same offer few days back three-four times and there is no details or website with this name...its fraud

52 days ago by Nadeem Solangi [send email]
i have also same complain, i also got same offer letter from Total Spanol company and offer me 14950 Euro and its too much amount mostly as per 10 years experienced in EU 80 k is offering but they dont know may be they Froud plz help i want to know weather is truth or not?

52 days ago by Mukram Ali [send email]
Dear Sir/Madam,

I got an offer job thru the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa, to secure the work permit and residence visa thru [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,

52 days ago by Sama Hassan Al Hadad [send email]
Dear all,
I have got the same offer EU14, 950.00 which all of you got and actually I'm wondering why they didn't contact us through phone?? please if any body have any idea regarding to this issue please inform me because I'm really hesitate to secure the Doc they required my email id
[protected]@yahoo.com

Best regards,
sama

52 days ago by Pinky [send email]
Dear Sir/Madam,

I got an offer job thru the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa and the agent is asking me amounting to $1230 to secure the work permit and residence visa thru [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,
pinky

51 days ago by Azeezm.anzar [send email]
JOB REF : ARI 67/21653ESP

Dear Sir/Madam,

I got an offer job through the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa and the agent is asking me amounting to $1230 to secure the work permit and residence visa through [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,

ANZAR

[protected]@yahoo.com

51 days ago by Kaushik Waghela [send email]
Dear Sir/Madam,

I got an offer job thru the above Company i just wanted to ask an help whether this real or fraud
because i am quite hesitant to secure my visa and the agent is asking me amounting to $1230 to secure the work permit and residence visa thru [protected]@comerciales.es under the name of Mrs. Ana Maria Lopez and my client name is Mr. Carlos Alberto, [protected]@informaticos.com, website: www.total-spain.com, they are offering me salary of EU14, 950.00
which is too high with my expectations, is this real.

Please find out for me and your reply is most wanted.

Best Regards,
Kaushik

50 days ago by Armien Adhikarie [send email]
Hi peep's. Well i got the same, But with an extra twist. 2 x contracts. 1- Texaco petroleum, 2- Total Espanol. Texaco offer-R13, 950.00 Total offer R14, 950.00 . Project Co-ordinator and Senior Project Manager. Rev no. ARI 67/21563/ESP.

My question is, they are using big company logos, and if it is fraud why dont they do somthing about it. they have every resouce availible to track down the fraudsters. The oil companys make Billions of dollers. To top it off, their name is being used for .

Come now, Is their any one that can contact these oil company's to confirm appointments.
Let me no cause my heart is all ready their and my body wants to follow. Please help.

OK. What do we all have in-comin.
My career Geophisicist, Ok im getting their.(everything thats got to do with our planet and surroundings)
And i do posses a special abbillity. let me no.
Age 33, Male, and full of life.

Kind regards
Armien Adhikarie

50 days ago by Sami Brahim [send email]
Hi
I already got the same offer (14950 Euro) and they sent to me a copy of the contract and the offer letter.
i do not think that is real

49 days ago by Henry [send email]
no~~~~ it's sucha good offer~~~~~ EURO 14950 PER MONTH!!! it's definitely a fake, they mispelled the company's name.. how do u spell petroleum?? or petroluem??

49 days ago by John [send email]
I got the same offer guys, it's not true, it's a big scam!Somebody should go to their office and kick their asses..don't pay them any cent..it's .nobody pay on these times such amount of money..it's a big scam!

48 days ago by Meldred [send email]
hi.. Were all same offer... let me know if this real or fake plss

48 days ago by Maishe [send email]
Hi
i also got same mail and offering me salary 14950 Euro

is it true?
position is Project manager, we need to pay visa and work permit fees also..

please help in this regards

I have started using an “Airtel” Mobile (Nokia & Model # 2600) for the last about few months.
It number: [protected].
I have noted by being very attentive that I am neither making any outgoing phone call from it nor sending any SMS from it for the last long time, but Re. 01/-, is being deducted from my very little balance amount illegally. The same, is reducing my total little balance. I have decided not to add to it any additional amount.
I have had to make several repeated phone call from this mobile to 121. But even then no good response could be achieved in this regard from the very beginning till this present time. In addition to it, I have sent many SMSs to many related Airtel network, to get this atrocity stopped fully, and at the earliest, I noted that I was charged with Rs. 03/- at all the times of sending such SMS. But still, no good result, could be achieved from the very beginning till this present time.

Airtel Prepaid Mobile Service Member — Daily deduction of Re. 01 illegally from my very little balance

It's to inform all the readers, and related manager etc. to get this kind of atrocity stopped fully. I have noted very well that Re. 01/- is being deducted from my total little balance. My mobile number - +91 [protected]. If the same remains continue, I will have to discard using this Airtel Mobile Phone for ever.
I will do without it.I have not made any outgoing phone call from my Mobile nor sent any SMS from the same mobile. No such service, is activated on my Mobile which can authorize its administrative staff to keep on deducting Re. 01/-. even then, they are being deducted daily. It's also not less than any ROBBARY. --Fazal Ahmed. E-mail.: [protected]@yahoo.com

Even I had a bad expeirence with Airtel

Hi,

My mobile Number : +91 [protected]

This mobile purchased on Nov 2007 with LG Handset with bundle of set
From last week i have balance 1200 /=
When i checked the balance amount on saturday its showing 000

Saturday night i called up to call center at night 11.30pm
1) M/s Usha she took the call and she informed that the offer was closed that whay your money will not be there
i asked her with out information to the customer

2) But she couldnt answer i informed her to transfer the call to Tem leader
She transfer the call to Mahesh he is the team leader
I told him same conversation to him but Mahesh has replay that sorry for happen this issue
We will do it on wednesday you will get the amount back
suddenly he told u chaged the SIM another handset N70 i told him when i taken this handset i didnt
remove the SIM then i told him transfer the call to Manager

3)Mahesh informed that there is no manager today sunday they call back to you
then he put me on hold 10 min and informed that manager was the there then i spoke to sudkher he is manager
he told same thing i told him i want mony back
he coulnt able take this call and he replied sunday you can get the call from our end

4)sunday 10.15 am Vinodh called up and asked what was the isse i told him there is no proper answer from your end
i want mondy back thats it

This is the way AIRTEL giving service to the customer

I want monney back

If you want to contact please call this number +91 [protected]

Regards,
Sabeel

I was been charged Rs. 50 as clip charges from past 4 months and the connection is 10 months old now. However since its a corporate plan the clip charges is been waived. I did notice that from past 4 month i was been charged Rs. 50 extra and it is not mentioned any where on the bill stating it is clip charges, when i had sent an email to [protected]@airtelindia.com they say that Rs. 50 is charged as clip charges. I had informed them that this is an corporate connection and requested them to check the same and revert the excess charges to my account.
Mobile number : [protected]
I have no reply till now the 1st mail was sent on 5/11/2008.

Can some one look in to this issue.

Regards
Syed Khader

I have lived abroad for 15 years and just returned to India. I am completely appalled by the quality of Customer Service in India. There is no Prepaid Customer Support at all for AirTel!

Their website at http://www.airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/foryou/mobile/prep...⇄ tells you to call [protected] for a 24 hour customer support. When I dialied the number, it says the number doesn't exist!

Does a big company like Airtel have a Customer Support department? Do they have a Manager or director working there? Does he/she get paid a salary? If yes, I think that person should be fired for such shoddy quality work.

India will never ever grow up to be like the UK or USA with such quality of people or service

pre-paid — USELESS PHONE

PL REFER TO MY COMPLAIN OF M #[protected] OF YESTERDAY TO ONCE AGAIN

AT ABOUT 12.12 (NOON) I HAVE RECEIVED A CALL FROM THAT PARTICULAR LADY &

GENTS THEY ARE COMPLAINING THAT I AM DAILING THEIR NUMBER AND ABOUSING THEM

I HAVE REQUEST YOU YESTERDAY PL TRACE UP THE MATTER.

NOW I REQUESTING GIVE ME DETAILS OF M #[protected]. WHY THE MISUNDERSTANDING

IS HEPENED AS A MATTER OF FACT I HAVE NEVER DAIL THIS NUMBER THEN WHY THEY

ARE SAYING I AM DAILLING THEIR NUMBER ?????

VED ARORA
M # [protected]

I am a airtel mobile user with number [protected] having scheme of Airtel to Airtel 30 Paisa dont want to loose this 30paisa scheme, I had wished to extend my card validity to lifetime when i calledup to customer careone
1.C.Care reply: after rechage of 45 ur validity will be life time n no change in ur 30paisa A2A local call
2.C.Care reply: after rechage of 45 ur validity will be life time n ur 30paisa A2A local call will come to n end.
alternately I just recieved such reply from them they are unable to provide my a concrete Solution

life time pre paid card — useless messages / marketing calls

Dear Sir,

Please note I am getting useless messages / marketing calls on my phone. This has become nuesence to me. Request, to stop the same with immediate effect. Also don't try to load any game / songs or ring tones on my phone without my permission.

Of late, I have heard that, you have started debiting directly the credit balance for loading the games / songs or ring tones to complete the given target. Please instruct your staff not to do this mistake unknowing also in my case.

Hope you will adhere to my request and oblige.

Thanking you,

P.V.Sawant

i have airtel mobile no[protected] in the name of deepak baradia i want to cancelled from 5432105.

i have airtel mobile no[protected] in the name of deepak baradia i want to cancelled service from 5432105 job found.

i agree the most pathetic customer service airtel is providing as they commit for call back they never fulfill it and their resolution time is pathetic and even no product knowledge to their agents and most worst is absolutely pathetic customer care it infrastructure as well which always down.

Airtel — atrocity of airtel with prepaid customers

I got aitel prepaid connection long back. (cell no +91-[protected]). From last 3-4 months I'm literally struggling with my connection. From last 3-4 months airtel is deducting money from my account for "airtel talkies " for which I never subscribed. When I called 121 regarding this they said "sorry" thats all. but my money is not all reverted back. What the hell is this??

and another important thing is I registered for National Do Not Disturb service on 18/02/2010 (id=s[protected]) but still my cell is flooding with commercial messages from airtel, from which I'm too much mentally disturbed.

My suggestion to fellow Indians is please keep yourself from this fraud company.

Regards
Aravind
+91-[protected]

Dear sir
I am AnilRaj.R, I am totally fade up with your Airtel connection, which is I am facing for almost one week. For my last complaint from 13th Oct to 15th Oct, after a long fight I got solution on 15th Oct. And again I am facing the same problem from today (18th Oct 2010) 6.00pm, the problem is I am not able to do an outgoing call from my number [protected]. For this I called your customer care officers (useless fellows), who don’t know how to talk with a customer, I talk with Mr. Simran, Mr. Ankur etc. Mr. Ankur don’t know how to talk with a customer, I told him to transfer the call to his senior for this he only told me that thank u for calling customer care and disconnected the call. And also the same is done by Mr. Simran.
Your customer care wing, your technical wing and other wings are not able to solve customer problem. So I am requesting u to please take your connection back and compensate me because at the time of last complaint, my loss in business is Rs.146000.00, visiting card cost for 1000 nos which I printed the same number is Rs 3000.00 and for calling to your customer care from other phone it is around Rs.600. So total is Rs.149600.00. so please do the need full as soon as possible.



Previous complaint

I am AnilRaj and I am using the most wrest connection in India (AIRTEL Prepaid) my number is [protected] which I am using for last one year. On 13th Oct 2010, 6.30pm my number is barred by Airtel, regarding this I called to Airtel customer care and from them I understand that my number is barred due to verification of documents, regarding the documents they never called me and they didn’t send me a message, when I told them that I didn’t get any call or message from your side regarding this at that time a senior supervisor Mr. vinod told me that they called me and informed me the same before last 2 week and from 27th Aug 2010 to 5th Oct 2010 I was out of India with my phone then how they called me I don’t know. And then Mr. Vinod told me that your number will activate before 14th Oct 2010 morning which is not happened, then I again called them in morning and a another supervisor Mr. Sachin who told me that within 2 hours your problem will rectify and then I submit my documents at your Airtel Office at NIT Faridabad by 3pm then I called from there to Mr. Sachin, then again he asked for 1 hour and I waited at your office till 8.30 Pm and then Mr. Sachin told to the staffs in your FBD office to issue a duplicate SIM for me and he told me that your number will activate within 2 hours. And till now my outgoing calls are barred.
I feel that the experts in your office are not able to rectify the problem. I feel that now a day in India the worst connection is AIRTEL, no customer support, inefficient technical staffs, irresponsible customer care officers and irresponsible top level officers because I called there more than 20 times and till now not any responsible person called me. Finally I gave them time till 10am of 15th Oct 2010. Let us see what is going to happen.

Such poor service...Y d hell do u keep cutting balance say around 20rs for unused stuffs, , , , and the agents puts users on hold, where in they knw dat each minute is being charged..shame on the service

Well I agree that these Airtel Costomer service people do not solve your problem but they will misguide u.
My self Suhail Khan & Ive complained to them several times and also to thier Manager Rakesh Ranga, but it did not help me since my problem of Call drop is unsolved since an month.
They are enjoying our hard earned money.
Regards,
Suhail Khan
[protected]

I used HDFC Bank Online to recharge my phone. Amount has been deducted my account but it is not yet credited to my cell phone.

I received an SMS from airtel that due to some technical problem it
could not recharge this time, how ever they accepted the money.

I agree some times there could be few problem in systems. but WORST PART IS ...when i called up customer service team, they are very rude and the agent has hung up twice on me.

This is 5 or the 6th time i had bad experience with this service.

DO U GUYS EVEN KNOW THE MEANING OF CUSTOMER SERVICE. IF SYSTEM CAN HANDLE EVERYTHING..WHY DO U NEED CUSTOMER SERVICE AND YOUR PATHETIC JOBS. JUST ARRANGE AUTOMATIC IVR, YOU MIGHT SAVE SALARIES OF THOSE SLEEPING REPS.

I searched for escalation channer an through their website found the
email of 'Nodalofficer.[protected]@airtel.in' as an authority ot escalate the
matter.

Unfortunately this guy is also not responding. But can any one give me some email ID or phone number of any higher
authority in airtel mobile .

regards,
Prathyusha.

Sir,
Purchase data card on dt 7-12-09 and sim on 8-12-09 SIM No. [protected], on first time the sim activate take two days, and after activite this sim, does not proper working and connecting with my PC for internet.

I telling to dealer at Shahdara but dealer say contact to airtel customer care, and give me so many Nos. i.g.-- [protected], [protected], [protected], and at last [protected] Miss Deveshwari Rana ji, (Miss Deveshawari Rana' No. always switch off) so i cannot contact with her, and the other nos. not proper response.

Please Help me, i am in very trouble becuase this data card purchase for another person.

Thanks with regards

sir i m using a airtel data card no is this [protected]
i m complaint is many many times and calls are not respond. and complaint is 24 hour is working but i am complaint 13 jan and 18 jan not respond and data card is not working last 1 month . i m already disconnect one connection and many connection of my company . i m surrender all connection data card
very...poor poor response airtel data card .

my datacard no is[protected]... problem is dat my datacard disconnects automatically itself within 4 mins...dere is no prob wid my system...i[censored] hav a sol den pls give me as soon as possible.

poor connectivity .I am not able to attach file of even ten pages.I am not satisfied with services of
DATA CARD OF AIRTEL.PL. LOOK INTO THE MATTER.
RKP SINGH
PATNA

Hi Sir/Madam,
I am using Airtel Data Card since 20 month number is [protected] I have been facing so many problem in its speed before it had 150kbps/Sec to 200kbps/Sec & now only it is performing in under 60kbps/Sec downloading speed.
Therefor, I need my previous download speed. help me to solve my problem.
Thank You
Regards

Imam
[protected]

I was using airtel mobile in my village of North-east Bihar. My District is Araria. There tower was working at the location of Nijam Chowk. But Network is totally not working since 2 Months. So I want to know that it will work for that area or not. If yes then how many days it will take time? Thanks.

Ranjeet
Mobile No. [protected]

gprs mobile office disconnected after 4 minutes.customer care is not taking any action not going to correct the problem, those disconnected the 121 help line no. on my no.([protected]) plese give response.

sir,
i have nokia 5800 i cant able to activate my gprs on this cell im using airtel card im from Chennai and from past 2 months i cant able to activate gprs i have given serval complain to airtel company they said it will resolve but still it is same and the method of activating of gprs in airtel is write gprs and send to 56789 and when i have send dat i goet response dat it is invalid voucher. and im very regular in the changing of mobile phone i never had this type of problem this first time im facing this problem and when i send gprs to 56789 it is toll free number but for my each sms it has been cost 3 rs and dat also no refund from the company. so now plz help me to to clear this problem plz
im Girish mundhra from Chennai and my number is [protected] . plz sir slove my problem

thanking you

i hope i will get reply soon from your side and my problem will get solved

i have activate the gprs plans according to their services but when i have trying to
connect gprs network then it is not connected.It says packet data connection not available.
by this always my money get lost without use.so please help me to solve this problem.........

AirTel — group

i am trying to create friends group from last 15 days...and it is continuously giving the msg as application down and server down. its shameful on ur part to provide such disgraceful service to customers. and i have called 100 times and requested customer service people to please look into this matter, but they reply saying they are helpless. then who the hell is going to look into this matter...???????? if i do not get my service properly, i will be forwarding the complain to consumer court...!!
please look into this matter as soon as possible, as i dont want to waste my time anymore with ur bloody service.
reply as soon as possible.
thank-you

My question is like that when all things as per your terms condition are exactly fulfilled balance is more than Rs.20 always, every month 498/- for activated gprs , Then Why airtel never ever bother minimum responsibility even never sending a service provider settings too. If I write MO and send it 2567 – This service currently not available on your mobile . I’m using nokia 6600 but as a confusion several time I change my hand set for experiment if mine would be corrupt or temporary defective other probs , I formatted my cell . setting as like as a factory restore default . BUT ALL R EQUAL . And as per their sms response
“ we are………within 24 hours ……. “
Could you plz tell me How Many Hours make 24 hours.
And finally now your customer care officer admitted openly they barred my number whenever I made a call by one of my friend’s cell . and they just threaded me yes threaded this number ( my friends cell Which I use that time ) will be barred forever . they given the cause my behavior wasn’t well .
Am ill behavior man ? my nature was impolite by default ? I’m not capable Air tel ‘s connection ? By whom it will be certified? Your C-Care executive ! have I asked which colour they would like? which cosmetic they prefer to use ? If I lose my patience then what’s the cause behind it ? have I used any abusing terms?
I have recorded (by the help of my call recorder ware) their voice I can produce / publish if it’s necessary .

i totally agree...Airtel is a fake company !!!...there customer care executives are ppl who don't get food to eat...and Airtel hire's those sort off people...who then talk to d customer very rudely !!!
Vodafone is much better than Airtel..

i agree that a bunch o[censored]neducated freaks are the customer care fellow with airtel!