Airtel Complaints & Reviews

address of pune airtel galleries dont know please tell

Airtel, India — unnecessary calls, messages

I am getting unnecessary calls, messages. Pl stop this. My mobile no [protected], Gurgaon, India.

Ramachandran.

unnecessary calls, messages
I am getting unnecessary calls, messages. Pl stop this. My mobile no [protected], Chennai, India.

Airtel, India — Excess billing & forcing for payments

Undersigned is being forced by the m/s Airtel for the payment o[censored]ndue charged on account of the value added services. I have never opted for hello tunes, ring tones, game down loads etc and various other value added services from Airtel. Inspite of no request, such services are activated automatically without consent of the subscriber. Over & above, it has been recorded that , whenever such complainst lodged, the same has been activated again after few minutes. No response to the 121, sms sent to nodal officer, e mail , etc but all the efforts are fruitless. Now Airtel is forcing for the payment. airtel is making unwarranted calls & sending objectionable letters

Airtel ahd the worst and idiotic cutomer care department.

I am a manager of a reputed company and I have been using airtel broadband connection for the past one year. My company pays bill automatically as I am regulary traveling out of country for business visits.

i AM TYPING THIS IN CAPITAL LETTERS BECAUSE TO IT IS A SERIOUS PROBLEM.

A AIRTEL CUSTOMER CARE EXECUTIVE CALLED UP FOR PAYMENT. I EXPLAINED FOR 10 MINUTES THAT THE COMPANY WILL TAKE CARE OF THE PAYMENT, OVER THE LAST ONE YEAR IF YOU CHECK MY PAYMENT DETAILS, YOU WILL SEE THAT YOU HAVE RECIEVED CHEQUE FROM MY COMPANY.

TOLD HIM THAT I CANNOT GET THE CHEQUE DETAILS AS I DONT HAVE TIME TO FOLLOW UP WITH MY ACC DEPARTMENT AS I IN A VERY INTENSE TRAVELING SCHEDULE. I TOLD THEM THAT IF YOU DONT RECEIVE THE PAYMENT IN THE NEXT COUPLE OF DAYS, I ASKED HIM TO TERMINATE MY CONNECTION.

AFTER MY DETAILED EXPLANATION, AN EXECUTIVE CALLED AGAIN IN JUST 10 MIN FOLLOWING UP FOR PAYMENTS. THEN THE CALLS STARTED TO FLOW IN AND 5 DAYS IT HAS BEEN HARRASING. I ASKED AN EXECUTIVE WHETHER HE UPDATES THE COMMENT WHICH I TELL HIM. BUT HE SAID YES AND I TOLD IF HE KEEPS CALLING ME AGAIN THEN I WILL HAVE TO COMPALAINT TO HIS SUPERIORS.

THIS IS THE SHOCKING ISSUE HAPPENED.

HE STARTED TO CALL MY MOBILE NUMBER EVRY 20 SECONDS. AND NE VER SPOKE. HE STARTED TO GIVE CONTNIOUSLY MISSED CALLS EVERY 20 SECONDS.

MOREOVER, HE TOOK THE NUMBER AND CALLED ME FROM A BANGALORE NUMBER AND "THREATNED ME " ASKING WHICH AREA I AM AND WHY DID I TALK TO HIM LIKE THAT WHEN HE CALLED ME FROM AIRTEL. THEN HE STARTED TO ABUSE ME USING " ".

I HAVE HIS NUMBER REGISTED IN MY PHONE . WHEN I COMPLAINED TO A SENIOR OFFICE NAMED SUBRAMANIAN, AIRTEL COMPLAINTS DIVISION, HE ASSURE ME THAT APPROPRIATE ACTIONS WILL BE TAKEN AND ASSURE ME THAT THERE WILL BE NO FOLLOW UP CALLS.

BUT IN 20 MIN A GUY FROM AIRTEL CALLED ME AGAIN FOLLOWING FOR PAYMENT. IT WAS DISGUSTING AND KEEP IRRITATING EVERY 15 MIN.

AGAIN WITH ALL HOPES I CALLED AIRTEL COMPLAINTS DIVISION AGAIN, SPOKE WITH ANOTHE R ESCALATION MANAGER" AARTHI" . SHE TOO NEVER RESPONDED AND PUT ME ON HOLD FOR 20 MIN" . AND THE CALL GOT DISCONNECTED.

THIS IS THE WORST EXPERIENCE AND HARRASMENT. I HAVE ALREADY GIVEN THE NEWS TO THIS LOCAL NEWSPAPER AND IT WILL BE PUBLISHED SOON.

THE NUMBERS FROM WHERE I RECEIVED CALL;

91 [protected]

THE AIRTEL EMPLOYEE WHO THREATENED ME FROM A MOBILE NUMBER : [protected]

TO MORE SHOCK, MY COMPANY HAS PAID THE PAYMENT AND ON FEB 28TH WITH THE FINE AMOUNT. THE CHEQUE DETAILS WERE ALSO GIVEN TO THE AIRTEL EMPLOYEE WHO CALLED AGAIN JUST FEW MINUTES AGO.

PEOPLE HAVE TO DECIDE AND JUDGE THE AIRTEL.

THANKS
ARUN

my airtel no is [protected] from karnataka in karnataka my place is in srirangapatna mandya district, sir i am prepaid coustomer of airtel from 2006 i had activated mobileoffice for a weekly package of Rs 99 per week but here in srirangapatna the mobile office speed is too low, where i informed costumer care office, they tell me to inform to gprs customer office their no is 12118, when i contact them they tell me to inform to costumer office & they say that it is their network problem & again i contacted costumer center no 121 told them what gprs customer office told me that it is a network problem then they told me that they will resolve this problem & i got the message that your problem is resolved but here the same problem is there no network & no mobileoffice but i am trying & trying to get connected to mobile office where there is network it gets connected for example in bangalore & mysore but not in srirangapatna so i am fedup with this mobileoffice & network connection so some of them incliding me will disconnect airtel & go to other services if you doesnt resolve this problem it is not for me we the people in srirangapatna have given lots of complaints from past 3 months in regarding network but they have done nothing, so here all have come to conclusion that airtel is BOGUS & all will one fine day gets disconnected from AIRTEL.

Hi,
I have AIRTEL fixed line with broad band connection.My number is[protected].
I have frequently problem with line disconnection while tacking the connection of the line from air-tel.When ever raise the complaint they never solve the problem what they promise the time limit.
Now I raise the complaint on 24 May 2013 at 1:13 AM for fixed line is dead.
As per customer care person promise they need to closed the complaint on 24th May 2013 on before of 12.30PM but I got one more message from AIRTEL they will plan to close the complaints on 26th may 2013 on before of 7PM.
I called them what is the problem they replied me because of the cable problem they took some more time but surely fixed on given tome but no one came to my home for check the connection till now. On the 26 may 2013 1PM again I got message from AIRTEL they will plan to close the issue on 29 may 2013 on before of4PM and called the AIRTEL customer care person they replied they had found the problem in DB box and again I asked them I never found the any AIRTEL technical person in near to my DB box and check the line in DB box to home” after i asked this question that person simply laughed then I understood they simply cheeting me.
Then I asked them shall i quit the connection they said after you will pay the outsating balance If i raise the quit request they will do with in a day.
They not ready to solve my connectin issue but they will ready to cut the connection.
my mobile number is [protected].

Mob--[protected] on 18 nov 14 at 5:54 rs-50 were charged for burnitall game, whereas, neither i have asked nor used the same .Pl refund my rs-50 to my mob balance or to my sbi a/c [protected] . Nirmal kumar

I have complained many times through dial 198 for-mob--[protected] on 18 nov 14 at 5:54 rs-50 were charged for burnitall game, whereas, neither i have asked nor used the same .Pl refund my rs-50 to my mob balance or to my sbi a/c [protected] . It is not understood that how a service provider can charged the amt without providing /asked any service and this is being done with thousands customers which is highly irregular.- nirmal kumar [protected]

sir, iam using inernet post paid, last month some tech problem, technician came and retifed the temp only he says modem problem, we cant replace the modem for indul partys. it will replased only for companys. i think company only paying money others not paying money we are using free of cost? ir ur not replase the repaired moderm iwill quit ur service.i will go to some other network.

Hello sir/Madam,

I have buy the Airtel Prepaid number ([protected]) yesterday. i have submitted my all doccuments like my driving license and photographgh but my number is not yet activated still. so please activate my number ASAP.

Thanks in advance,

Regards,

Mohan Raj.

On 16/03/2008 (Yesterday) suddenly i recieved a message from airtel ERECHARGE saying tat
recharge successful talktime 0.00 mrp Rs.20 transID :[protected]
I dint made any recharge.

Pls investigate on this.
How to find that who had made this transaction.
How to Revoke this transaction?

Thankx in advance

Hello sir/Madam,

I am Airtel regular custmer my mob.no-[protected] company is dudecting Rs.30/-in my balance for voice chet service.so please close the service asap

regards

sanjay

Hllo Sir,

I am A.Nagarajan, running a retail outlet in steel plant, salem. Distributors are suppose to give incentive for every airtel activation. But I didnot receive any incentive so far. This happens from the month of september when it was under ULTRA COMMUNICATIONS. From the month of december dated[protected] it has been taken by SHAHATH COMMUNICATIONS. Approximately 112 activations has to be given incentives from september 2007 - march 2008, it was taken to the knowledge of TSM. Mr. KUMAR,[protected] he told that he would look in to that. No steps was taken so far kindly do the need full

Thank You,

With Regards,


(A.NAGARAJAN)
[protected], [protected]

Air tel - lifetime prepaid — enquiry about my deduction in balance

My mobile no. is [protected] I had activated the GPRS on 7th june 2008 and on the next date i had deactivated that GPRS service during that period my balance had been deducted by Rs.15/- i know that is the GPRS charges, but even after deactivation my balance had been deducted by Rs.15/. I had made an enquiry about my problem in customer care ie. in 121 but they didn't reply me at all they just avoiding my problem.

I just want to know why my balance had been deducted and for what reason.
i am waiting for you response.

airtel,lifetime prepaid — deduction of balance

Every month i got mesz from airtel that thank u for using airtel and my balance is deducted by 10RS.I m getting this problem 5th time .First time my balance was refunded but after that whenever i call the c-care they told me that u have this service that's why ur balance was deducted but now i have to take acction against this becz due to this, I have to switch of my MOBILE.My contact no [protected]

Airtel Prepaid — forced RT charges

my phone no is [protected]-Jaipur.I receved a message saying" Cogratulation on starting.you have subscribed to Hello Tunes Subscription pack for 90 days" I never subscribed any RT and they unneccessary deducted charges from my phone.Please arrange immediate reurn of my money As I am an old professor and do not like such tricks.message came from678060. PLEASE STOP ALL THIS

Airtel — Subscriptions without concern

I never subscribed for Y zone, esher or any other package but still
Airtel is renewing the subscription and charging money.I have wasted arround Rs 500 because of this.

Airtel — barring services of lifetime airtel prepaid subscription.

Eventhough My balence is sufficiant my lifetime prepaid services are barrded feom yesterday morning.once again rechared with some ammount. eventhen my services are not restored. Why suddenly services are barred to life time sim card. how it can be once again activated.This is the first time this kind of thing has happened.Why is it so .Some replied that there is a tech problem is it so. Do the need ful at the earliest.
My airtel no is [protected].

Thanks a lot

with best wishes to all airtel staff.

A.G.V Prasad

sir. in my balance daily 1 rupee.they are detecting.i lost 10 rupee...in my balance.customer service is bad, they are not responding...

respected sir, madam
this is balmukund singh thakur from bhopal (businessman) i used my prepaid connection and my no is 91+[protected] i used also 2 other no of bsnl and reliance, i have a balance in my mobile and i cant used just hello tunes, and any types of functions but without my information my balance were in minus my sister is also in tata indicom as a post of manager so i 9 very well all the rules and regulation, i have so many friends of airtel and only the network reason i used airtel services but last 3-4 days my balance were be in minus so my extremely request to the higher authority i want fully explanation of my balance and who is the responsible, i do not want my any excuse with in 3 days, otherwise i will help towards the court or human act department, and the main problem is that in night shift some executives not give proper response, and they used very worst language, and threatening towards consumer.



24/10/08
1.41 AM balmukund singh thakur

Hello sir/Madam,

I am Airtel regular custmer my mob.no-[protected] company is deducting around Rs.30/-in my balance.

regards.

Hi,
I m prepaid customer and my number is [protected].On 7th Nov 08 Rs.30 has been deducted from my balance. I never subscribed of Mitti ke rang.I got message from Airtel "Your subscription to Mitti ke Rang has been renewed and you have been charged Rs.30". Same thing happened before three months.
Could you tell me why this is happening with me. I have been
requesting you since long time please don't do like that.
Still nobody listening me. I have to move towards comsumer court if you want avoid this activity.Plz refund my deducted money. Plz do not deduct any amount of any other services without my permission. Otherwise i've to close Airtel connection. Your customer care is very helpless.They didn't register my complaint.

Rajesh
[protected]

airtel is just .
but I can change my prepaid no as it is circulated alot.
these guys keep on deducting money for no reason
like they deduct money for text based services as I never subscribed fot that
yesterday they duducted rs 10/ for wap services activation
whereas i am already using gprs
what the hell is this
some should be there to nail their .

AIRTEL FRIENDZ PREPAId — deduction of balance without services

well yesterday in the evening i recharged my card +91 [protected] and got a credit of 87 rs but just within six hours when i checked my balance it was on 13.79 rs how the [censored] is it possible when i dun use any special services . i want my credit back you mother[censored]ers [censored] you.

SANTOSH

sir,
I m retailer selling all cards, recharging and access, i have complaint regarding dist.service on20.11.08 i have did wrong recharge of rs.440- in mobile no [protected], immediatly i lodged a complaint from u r side it is cancelled but still i haven't got refund even i have made complaint to u r sr but in vain, secndly u r dist. have given me the card in diwali time with 150 A2A balance i sold the card but customer got no balance when i asked to dist he said scheme is over i cant understand then why they r selling such cards hope i will get reply soon
thanks HARESH WADHWANI
FIRM:RENU'S GANDHINAGAR GUJARAT M:[protected]

Hello sir,
i m ur new customer for prepaid connection. My new connection containing no.[protected] has deactivated without any resion. i want know about that resion. plz reply me on my e-mail id "[protected]@rediffmail.com".



thanks Lavish Rathi

Airtel Prepaid Connection — wrong deduction against wap service

Dear sir,
I am a prepaid custumer of airtel, my cellno is [protected]. I have mistankly connected to
the WAP service and rs10/ are being deducted daily from my a/c.I have compained to the
wap service via net, via sms and personally to the prepaid office at sangrur.but still the
deduction Rs 10/ is continue.So it is requested to stop this or I will have to proceed to
the consumer court or to quit the company.
P.S.Rahi ([protected])
retd bsnl engineer sangrur
[protected]@rediffmail.com

Airtel Prepaid — Where did my money go?

As an airtel subscriber for a pretty long time now I have no hesitation in saying that it is probably the worst cellular service provider in the country. It is impossible to get across to the customer care representative ( funny that[protected]...the number does not exist !!!).On reaching the number you get an order to send airtel as an sms to 121. You just cant put your complaint across. This i have been enduring for the past year or so. Nevermind the cusomer disregard that seems to be the motto of this company. Today's tryst of mine with this company seemed to be heading courtward.I got a Rs.240/- topup done today at 10:12 pm and this is what I get as a message ...Recharge successful on[protected] at 10:13 PM.Talktime Rs 0.00.MRP Rs.240.00.Trans ID[protected].Dial *12*#( toll free) blah blah and the regular airtel nonsense.

Now sirs, kindly let me know as to what i should do to set it straight one last time !!!

last one month i have receive msg from customer care recharge with 111Rs & get life time validity & 100 Rs main balance . offer valid till 15th april

when i m recharge with 111Rs i m not got lifetime validity & 100Rs main bal. also i have got just only Rs 98 main bal. so plz solve my problem as soon as possible.

last one month i have receive msg from customer care recharge with 111Rs & get life time validity & 100 Rs main balance . offer valid till 15th april

when i m recharge with 111Rs i m not got lifetime validity & 100Rs main bal. also i have got just only Rs 98 main bal. so plz solve my problem as soon as possible.


my mobile no.:-[protected]

Sir
Please unsubscribe my yahoo zone, Miscellaneous. Don't renewed again subscribe my yahoo. Inform me after unsubscribe in sms. My Airtel Prepaid mobile no is [protected]

Airtel — dudecting my money

last 4 days airtel dudecting my money from my blance i have complain about this but no one take action

sir,


I recharge my mobile on[protected] at 12.40 pm for Rs 200.00 but i receive only Rs 46.51 talk time value.
I called customer care.they are not taking my complaint.kindly consider my complaint and do the proper recharge.my num [protected]

I havent activated for matrionials mobile service on my airtel prepaid but still it has deducted Rs 30 for the same.I request you to compensate now otherwise I will go to consumer court.Please recharge rs 30 at [protected].

sir/madam,
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain

sir/madam,
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain ;
[protected]

Airtel prepaid mobile — deducting Rs.30/- for no reason

Sir,
I am using airtel prepaid mobile No.[protected]. On 12 Oct 2009 I was charged with Rs.30/- for reason not known to me. Though I complained vide Complaint No.[protected] & [protected] and again on 13 Oct 09 vide [protected] & [protected]. No response have been done till date. I would like you to credit the amount immediately.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

friendz chat — stop my friendz chat

every month from air tel friendz chat u are deducting 30 rupees. since I am not at all using this.

so here after do not deduct any amount from my number. i[censored] deduct once again I am going to

. and also do not send SMS from friendz chat.

Reliance Communication — 90 Rs have been deducted from my balance meanwhile i have not activated any service

Dear sir,
My name Arun kumar and my no. - [protected]. i have a problem regarding 90 rs have been deducted from by mobile balance meanwhile i am not activated any service the why 90Rs have been deducted from my balance . i have contacted customer care executive many times but they can not give ma a sufficient answer they are saying that many service like news , jokes and sayyari have been activated in your number but i have not activate above service in the past . sir customer executive activate these service to complete their target and achievement . so plz sir take a needful action as soon as possible otherwise incoming month again 90 Rs will be deducted from my balance.

Please remove my mobile no from friendz chat list as it is always disturbing me

Airtel Prepaid — Activation of service without my concern

I am a prepaid customer of airtel till now I have never activated any service value added service but still I get sms saying that I have expired some audio cinema service and If I want to stop then send stop sms to 1201 but so many time I tried it gives options and when I send options it says no reponse for 5 mins please send request again....
This is actually looting of customers and I dont know what the nodal officers are doing about this(I think even they are not interested in solving our problems) RIGHT...

Airtel Prepaid Connection — Deduction of cash for Airtel Friendz Chat without my consent

I have an AirTel prepaid cellular connection (number [protected]) .

Since last 2 months, they are deducting Rs.15/- per month, for a service viz., Airtel Friendz Chats, without my consent. Since then, I am constantly trying to contact them through their customer care number to stop this useless service. Unfortunately, this customer care service is not providing any facilities to hear my problem and nobody is there to hear me.

Kindly do the needful to stop Airtel Friendz Chat service from my cellular number and get refund of my deducted money.

Airtel Prepaid Connection — connectivity suspended from 20th february evening onwards

To the airtel customer care service. My mobile no is [protected]. Availed the said connection on 20th Novemebr 2009 against submitting copy of my Indian passport as proof of my identity as my previous mobile ([protected]) was lost along with the hand set while travelling.
I have been using the new sim without any problem. Two times service was suspeneded I unknowingly ignored the alert message but soon resumed after calling the service providers. On the 20th February 2010, the connectivity was suspended and the it was shown that sim registration failed. I have given this number to my friends and relatives and to my office also. As a result I lost contact with my pesonal, official and social circle. I have contacted the dealer, customer care centre at Ernakulam, and Kannur but of no use till this time. I NEED THE MOBILE NUMBER BACK, KINDLY MAKE NECESSARY ARRANGEMENTS IMMEDIATELY TO RESUME MY AIRTEL CONNECTIVITY

I am Friendly boy

Subject : deduct balance illegally.

Hello sir,

I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 29 march at 2.30 pm during surfing i downloaded a online game. When i start it, a message shown: Checkout some of these cool sites when the game is opening...
BABEisland.com click to explore

and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 7. MobileTV Watch IPL http://10.2.34.47/OTA

sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..

can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.

pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.

Subject : deduct balance illegally.

Hello sir,

I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 4 april at 5:30 pm during surfing i downloaded a song. When i start it, a message shown: Checkout some of these cool sites


and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 99. MobileTV Watch IPL http://10.2.34.47/OTA

sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..

can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.

pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.

Sir today while i was surfing on my mobile browser suddenly one msg receive to me which was saying that thanks for activating AD-Temptation Island subscription service from Airtel and 99 rupees has been deducted from my account so plz help me out.my mobile no.[protected]

Sir,
I am one of Airtel prepaid customer, more than four years using the same number . After gone through latest plan change offer from One rupee to per second offer recharged twenty one rupees and two more rupees charged for life time incoming free offer ten days back through airtel authorised shop . Message received from airtel saying that amount charged successfully .
After paying the plan change charges, call rate was doubled from the previous one . Next day problem was communicated to Airtel customer care centre chennai . They informed me within 24 Hrs your call rate problem will be resolved . Till now for me double call rate only deducted from charged amount . pl help me to solve this issue . mobile number [protected]

S.Kasi
chennai

Airtel Mobile Services — Deduction of Amount for service which i haven't registered

My complaint is that Many times Airtel mobile service provider are activating the Services for which we havenot registered or requested for &automatically the Amount is deducted from Our MObile balance.I have registered the complaint many times to customercare but it continues even they made assurance that it will not repeat & my amount is getting deducted everytime. Recently same thing happened i lodged complaint to customer care for refund which they assured but didnt& continued messaging jokes service to me & deducting the amount thereby.My mobile no is [protected].please look nto the matter & get me my amount refund.

Hello Sir/madam
i am using airtel prepaid connection(mobile no. [protected]) and i have received message that i have subscribed to gamesclub and 5Rs, have been deducted form my balance on 04/09/10 & 05/09/10, actually i have not subscribe to any gamesclub, still i have given an unsubscription message to you on 05/09/10 after that no balance have been deducted for three days but again on 09/09/10 my balance have been deducted my giving me the same message.
i have also call to your customer care but they have not given any satisfactory answer so, i request you to please stop deducting my balance and don`t disturb me by giving any messages.
regards
sharad

Airtel is CHOR Company, same happend with me. Illegal deduction from many days, now my balance is MINUS. If Airtel will not refund my money will also go to consumer court and change my service provider.

Today, my balance is MINUS 2.59, and dont know upto which amount it will deduct ?

[protected]

sim card rejected

Airtel service is very poor they active service without information. For this reason many people stop using Airtel.airtel service

Airtel — deducted Rs 99/ from my recharge

on 1stJan 2011, I got message to download free on airtel live ,when I opened to read ,finding it useless cancelled it ,I got message that Rs. 99/ have been deducted from my account.
My phone no. is [protected]

airtel lifetime prepaid connexion — illegal deduction from my no.,thought no subscription enjoyed

Dear sir,
I have got a new airtel connexion bearing number, [protected],two months ago. When activated, I had been awarded rs.20.50 INR, as initial balance.
I am using the sim in my xperia x10 from the beginning.My only purpose is to enjoy the gprs services in the set.so that I have activated rs.98 gprs plan
Suddenly I notice rs.1.00 is left in the main balance.when searched, I got the following message,-
Viacom18 subscribe karne ke liye shukria! Dial 56882 at Re1 per min, aapse liye gaye hain 1Rs 1dino ke liye.Seva band karne ke liye dial karein 56882000 free.
So I speculated, each day Rs.1.00 had been deducted from my gsm account.but I never subscribed to the claimed service.
Therefore,i am asking for the complete refund of my balance.the same kind of criminal offences had been experienced by me on my other no,[protected].
I will be glad if the forum authority takes suitable action against this service provider for their continuous nonsense.
my email is, [protected]@gmail.com

Hi,

The same incident has happened to me too.When I googled to see what is this viacom service, I happen to see this article.
As it is 1Rs, it dint come to my notice till now but because even I havent subscribed to for any such service, I dont understand why is this happening.

Anyways when I called to Airtel customer care (198), they say that it has been activated since 17 Feb and I have been charged since then.It has now being deactivated.
Also before this I had got some Hellotune activated without my knowledge but anyways I was refunded the whole amount later.

But I request the Airtel services to please take care of such issues.

I have airtel prepaid no [protected]. My charged amout is being unnecessarily being deducted /debitated for different services not required by me and without my consent. Please stop all paid service, if any to this number, except call charges. Thanks
Shive lata

Airtel Prepaid Connection — Deduction of balance without subscription of any service except GPRS

Dear sir,

I have complain against a Airtel service. Without any sub scription every day my mobile balance is deducting since last week. Please see the last week transaction and confirm on my mail id and also return back my balance as soon as possible.
Before 2 days i have done complain and the reference number is CBDCC[protected], and customer care people told me that 9-Mar-11 be the last day and till that day complain will resolve but still today not resolve.

I have complain also on customer care which put our call on hold more than 2 min so that your Airtel company will get .5RS from our side. Another thing is there when i call on care number 121 then all the instruction i followed nd finally i got reply from your end call to 198 and when call on 198 then finally i got reply to call 121. Are we free person? have i no work?

If eventhough this my problem not resolve then i have to go to CONSUMER COURT and case against Airtel Prepaid mobile connection.


Regards,
Ketan Patel

iam living in chennai iam using airtel no for 8 years wat is the procedure to file case against airtel in consumer court please guide me thanks

Airtel Prepaid — Balance Deduction for services I never asked for

Airtel kept deducting money from my account for 4 months for some cricket pack which I never asked for......... neither I got any score updates at my mobile in this duration...... but money was deducted from my account....... when I complained, they deactivated that pack and later said "we cant take care of your complain as your special pack has been deactivated. Complaints are taken only when packs are active." But problem is that I said them to refund the money that they have deducted and didn't asked to stop that service pack.
I am fed up of them...... what worse...... later I came to know that there were 2 other services were active on my number when I never asked for them. They keep activating packs on their own. And no message is sent from them saying that amount is being deducted or it is about to be deducted.
And poor response and reasons when I complained. They are not ready to do anything about my complaints.

Balance Deduction for services I never asked for
[protected]

Airtel Prepaid — prepaid balance is deducting without service

I have been an Airtel Customer for the past four years, but the last one year im using gprs on my mob . My Number is [protected]. since everymonth some message is coming saying that im dowloaded some java games of gclub and as a result of which Rs.30 is being deducted from my
prepaid balance every time.
I have been making calls to the customer service everytime to deactivate the
service and I am being told that the service is being deactivated and that I
would also be refunded the amount as I was wrongly charged even after making a
request to disable the service.
now the last three months it is again repeating and the amount is not refunding. even my number is blocked for customer care complaint. im not able to get the option to talk to customer care exucutive from 198.

i am also facing same problem . my no is [protected]. without any usage of service or activate any scheme airtel deducted my balance twice on 7/4/11. when i call to airtelcare they didn't responce me properly about my compaint. very bad expience. shame on airtel hame on mittal

Yes, I do have received talktime of Rs 100 from airtel. But was it just a compensation? There were 3 service packs active on my mobile number since December, 2010. Rs. 3 per cricket match has been deducted from my balance since then. Then there were two other service packs active on my mobile, I don't know since when, and Re 1 deducted per day. After paying so much I don't know how to react to your Rs100 bonus. Should I feel something better than nothing?
Gaurav Arora.

I am Fully Agree for that User Comments.

Airtel is Too Much Bad, Poor, Fraud, Liar, Unfaithful, Unbelievable, cheater & 3rd Class Mobile Service Provider.

I have a pre-paid mobile connection No. [protected]. I got a top up of Rs. 444/- on the 5th of this month. the balance however showed a balance of 404/- only.

Now suddenly after a week, the phone is not showing any connection. When the above no. is dialled, it says the no. does not exist!

Have been trying to lodge a complaint telephonically but after being connected to the executive there is no response. The phone is on hold for a long time and then disconnects.

I am an airtel prepaid customer since 2005.My no. is [protected]. I am fed up of airtel unnecessary schemes activated on my number without my consent. Few months back they activated job alert on my number on their own and charged me Rs 1 everyday, I called the customer care and after arguing with them for 3 days they deactivated it. Now, they have come up with another scheme, they have activated property alert on my number and again they are charging Rs 1 per day. I am facing problem as I am on roaming. I want you to deactivate the alert or I will have to use number portability system. Please stop activating these kind of schemes on your own.

ROHAN
[protected]

Hello!

My number is [protected] and the Service Provider is AIRTEL.
I am often being charged by activating unwanted services without my knowledge which is very bad.
I tried to get it solved twice and was able to get back the deducted money. I had seriously shared my problems to one of the Senior Executive of Airtel Customer Care, but i don't remember the name now.
Now I am fed up of this as I cant keep an eye on this all the time.
It seems this is done as a part of the business strategy to make money as much from users.

I am almost kind of decided to change the service provider.

I agree with you!!
They should be sued..
Especially the collections ppl who call not just your friends and loved ones.. also irritate the hell outta them!!

hi...
i am amit mittal from nasirabad/ajmer/rajsthan. i am having a postpaid connection which no is #[protected] from 4yrs..
there is some problum in billing in may/ june. thn i pay all the outstanding till the last bill on a verval assurance of mr. niramal agarwal (airtel retentaion, ajmer) tht ur connection will be restart within 3days. but it almost takes over 90days and there is not any positive response for him and mr.abhimanue (zonal cluster manager) airtel, ajmer. several times i had to call them but the result was siffer. i want to now that is there any chance to get back my connection or not. please confirm me soon.
thankx..
regds
amit mittal
#[protected].

AirTel — no activation for month

I apply all documents and id prove which i providd my all india driving license, till now that is a month, My no. never gets activated however flodding in with ads and unwanted messages. no.[protected] I was wondering if my photo looks like a terrorist to them

I want to know the charges and how to subscribe for internation call and to access internet with my airtel connection CUG 249 plan
please give the information.
Will possible to access the Windows mobile or PDA mobile to access internet.
Thank you.

MY NAME IS NIKHIL NARAIN SHRIVASTAVA AND MY MOBILE NUMBER IS [protected], FROM LAST NIGHT IT IS COMING SIM CARD REGISTRATION IS FAILED AND PHONE IS NOT WORKING, JUST SOLVE THIS PROBLEM QUICKLY AS MY WORK IS NOT GOING ON.

My name is somasundaram from tirupur i bought a new airtel postpaid sim on 30.04.12 at tirupur airtel outlet my number was [protected] but its not activated yet. when i put a sim card into my phone the message displays sim card registeration failed. i had more times talk to the airtel outlet for this problem but no response from that side kindly solve my problems and activate my sim card

Halo sir my name is Arjun, iam frm kanyakumari district Tamil Nadu, i have a complaint, some one used my id proof and taken one airtel postpaid connection, in any karnataka sim shop or postpaid shop they wont accept tamil nadu id proof, they need local id, but in my case they took my id from that wrong guy, now the postpaid customer service people forcing to pay the bill, so u (adminstration) need take severe action against that guy or else iam going to file a complaint against airtel

Airtel — Airtel worst billing

You can call CAG-CELL-COMPLAINT No[protected] and register a complaint regarding AIRTEL SERVICES

my bill

bad coverage in kulasekharam (situated at kanya kumari district, Tamil nadu)tower name is kulasekharapuram, complainted for many times but invain, , this problem exist for more than one year

my aietel gold bill checking

Today morning 1:10am I spoke with one of your colleague with name "kumar". Obviously customer support executive will be in polite, but entirely opposite to that i.e he spoke with very anger from the beginning itself. He didn't understood my complaint, then i ask to transfer the call to supervisor or manager but he refused. Then arguments are started with very anger. Then I quit my call because i understood that he will not solve my problem. But he suddendly activated caller tune and VAS services without permission to reduce my balance. But he dont know my next action towards the same. My mobile#91-[protected]-Baskaran, [protected]@yahoo.com.

Today morning[protected]:10am I spoke with one of your colleague with name "kumar". Obviously customer support executive will be in polite, but entirely opposite to that i.e he spoke with very anger from the beginning itself. He didn't understood my complaint, then i ask to transfer the call to supervisor or manager but he refused. Then arguments are started with very anger. Then I quit my call because i understood that he will not solve my problem. But he suddendly activated caller tune and VAS services without permission to reduce my balance. But he dont know my next action towards the same. My mobile#91-[protected]-Baskaran, [protected]@yahoo.com.

Dear Sir

Absolutely your are a Good cheaters. Till now I did not get any amount of Rs. 42. Till now I got a message only. How many person do cheat daily Please tell me. I am sending several times So I have to CC this mail to many other people, How would you cheat me. Since 8.12.2009


Thanks & Regards
Ashutosh
[protected]

--- On Thu, 31/12/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:


From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.co.in
Date: Thursday, 31 December, 2009, 5:33 PM

Dear Mr. Ashutosh,

Thank you for contacting Airtel.

You have expressed over the non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused to you in this regard.

As per your telephonic interaction we like to confirm you that we have checked our system and found that you have received the benefit for the recharge. Please be informed that the recharge amount has been credited in your dedicated account 7. To check the balance and validity of the dedicated account we request you to dial *(Star)123*(Star)7# (Toll Free) from your mobile.

For further assistance, mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Nitish Raja S
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=DA3D5BA42B91...⇄ C4FF169E760E579DE7FC2CCCD3F5DA0E32551B2D13B5DBEDF266D9CFE 6 9&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@airtelindia.com
Cc:
Sent: 31/12/2009 14:14:57
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [|BAL|[protected]|[protected]|]

PLZ. CALL ME TO CLEAR

Thanks Regards
Ashutosh
[protected]

--- On Thu[protected]@airtelindia.com [protected]@airtelindia.com wrote:



From: [protected]@airtelindia.com [protected]@airtelindia.com
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [ BAL [protected][protected] ]
To: [protected]@yahoo.co.in
Date: Thursday 31 December 2009 11:39 AM


Dear Mr. Bhagat

Thank you for contacting Airtel.

We understand from your previous interactions you had expressed concern over the non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused to you in this regard.

As informed earlier that the amount of Rs. 33.82 - regarding the recharge of Rs. 50 - for transaction ID [protected] has been already posted in your account as on 08 12 09 as per our records. Hence we request you to check and revert for further clarifications regarding the same.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Saravanan Loganathan
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction please use the below hyperlink
Click here to provide Feedback. https: ispeed.airtel.in iVoiceFeedback Search EFViewerDE.aspx info=B5D73E4BA1C72144A7C91154A4C73FA7D02F41BE3D4A424D4CB6DF2265A8E82B6BAFE72850B...⇄ refno=[protected]%20

Or if you cannot click on the above link please copy the full URL from below and paste the URL in your web browser.
https: ispeed.airtel.in iVoiceFeedback Search EFViewerDE.aspx info=B5D73E4BA1C72144A7C91154A4C73FA7D02F41BE3D4A424D4CB6DF2265A8E82B6BAFE72850B...⇄ refno=[protected]

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:28:05
Subject: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [ BAL [protected][protected] ]

I have got the message but I did not got any amount and talk time is of same is of Rs. 8.00

Thanks Regards
Ashutosh
[protected]

--- On Wed[protected]@airtelindia.com [protected]@airtelindia.com wrote:



From: [protected]@airtelindia.com [protected]@airtelindia.com
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [ BAL [protected][protected] ]
To: [protected]@yahoo.co.in
Date: Wednesday 30 December 2009 2:29 PM


Dear Mr. Bhagat

Thank you for contacting Airtel.

We understand from your previous interaction you have expressed concern over the non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused to you in this regard.

As informed earlier we like to inform you that as per our records an amount of Rs. 33.82 - has been already posted on your account on 08 12 09

Also 100 free SMS has been posted to your dedicated account. Please dial 123 7# (star123star7#) to know about the balance and validity of dedicated account.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Nitish Raja S
Customer Care
Bharti Airtel Limited

Airtel is a maha chor company. They have no conscience. They are only after people's money.

Issue instructions to your bank (by e-mail and later by confirmatory signed letter) to cancel ECS transfer to this fraudulent disservice provider. Send mail to Airtel Registered office at New Delhi warning them they are on a legal collision course with you. Get somebody from the Press to cover your story.

Airtel is a stubborn leech. I know from experience. I have filed a Rs 50 Lakh compensation claim in the State Consumer Forum in Bombay.

Good Luck. Warn all in your zone of influence to steer clear from Airtel services and products.

Venkatesh Naidu
Mumbai

Dear Airtel Help desk / Customer Care,

I neutrally agree the above complaints as i have also facing the same problem. Yes i received a message on my mobile no. asking to visit the nearest airtel gallery along with the original identification documents for successful continued service within 48 hours. This is 4th time message im receiving from when i activated my mobile no. I dont understand why this happening again & again. Dont you people have proper co-ordination internally? Why your reputed organization troubles us in this way? Sometimes there is no network at all.

Please see into this & help us not repeat again. Solve this issue once for all. I am facing many problems from your end.

My Mobile No: [protected]

Appreciate your positive response.

Rgds,
Vidya

Aitel

Respected Sir ,

I am ponnayan , my airtel sim card is missing for this month (14/02/2008) , Now i bought duplicate airtel simcard for this month (21/02/2008) . now only airtel simcard is not in service ,(SIM CARD REGISTRATION IS FAILED) so please activate my sim.sorry registration failed mobile number is [protected].
Any Doubt please contact sir .
my contact number :[protected]

Please action do for my complaint sir.

Thanks & Regards,
M Ponnayan

Respected Sir ,

I am ponnayan , my airtel sim card is missing for this month (14/02/2008) , Now i bought duplicate airtel simcard for this month (21/02/2008) . now only airtel simcard is not in service ,(SIM CARD REGISTRATION IS FAILED) so please activate my sim.

Thanks & Regards,
M Ponnayan

My cell No. [protected] (pre-paid). I had given Rs.600 to one of your guy for a new scheme (50paise for any cell or landline & 50paise for sms & 1 Rs. for STD). The scheme was never activated but after few days my sim was showing invalid. In Airtel Gallery, your Exe. said its been converted to PostPaid. Now today after 4 days my sim is still not activated. Even i could not get your exec. on line in Customer care ie. 121/[protected]. Please take some action.

Simcard registration failed
Respected Sir ,

I am Anand kumar singh , my airtel sim card is missing for this month (03/03/2008) , Now i bought duplicate airtel simcard for this month (03/03/2008) . now only airtel simcard is not in service ,(SIM CARD REGISTRATION IS FAILED) so please activate my sim.sorry registration failed mobile number is [protected].
Any Doubt please contact sir .
my contact number :[protected]
Please action do for my complaint sir.

Thanks & Regards,
Anand

Hi Sir,
I am using AIRTEL prepaid connection for atleast 4 yrs.I recharged my Card yesterday for Rs.250( Lifetime Incoming) and a Booster Pack for Rs.69. I got this Booster Pack only after confirming with AIRTEL Customer care Representative and only to have my MSGS free, but it went the Other way. Now all my MSGS is costing me 50 paise which I really do not wanted to be...
Kindly, change my plan to SMS Free or atleast to the old one (5 paise per SMS). I request to do the needful on a High Priority Basis.My Reference No.[protected].

plz explain in full detail for booster pack in rs97, rs69, rs64 .

i issued two postpaid simcard on 152007
the executive delivered the two simcard
later he activated one but till now he didnt activate the other
then when we asked abt the other sim the cust care he told that other sim is prepaid
how it can b possible this is very wrong
its under creminal act this regards they should take any action abt the sim
the offer is from we can talk from one mobile to other is free
they delivered as postpaid but later how can they say prepaid

so take nessary action regarding it take severe action against it
yours sincerely
madhavan kalyani

Im Karthikeyan, working as Territory Sales Manager. Recently i had choosen Airtel broadband. I was guided by One of their executive Mr. Kalai. He was pushing me & made me opt for a plan - which i later found was misleading. When asking for response - i was shocked by the attitude of the people & their answer. I was in agony & expected a solution, which i was not given. Im surprised, if this happens to one who is in the same field of sales, wat would happen to laymen.

I want my plan to be changed immediatly & make sure no such mislead happen in future.

Regards
Karthikeyan Ramachandran

DEAR SIR
MY SIM NO[protected] & MOBILENO [protected] PLEASE MY REGESTRATION OPEN
THANKS

Respected Sir,
I had taken one sim card from Karnataka in 1st wk of May 2008, Sim card No- [protected]. This sim no was working for 2 weeks upto 3rd week of May 2008, after that it is not working and in the mobile it is shown as " Registration failure"
But why this is occurring.
I will be highly obliged if you kindly correct the above at your earliest.
With regards
Raja Nepolion Nandy.

I want to registration in Airtel to view the bill.

I, Jitendra kr Sharma, using an Airtel mobile connection, have been facing a lot of problems with bill payment.I have visited four to five times the airtel gallery to update my payment details.In the month of june2008 the mobile bill payment for Airtel was paid through internet banking and my bill amount was Rs 1035 .This has already been debited from my icici bank account, and somehow this transaction has not been updated in their system.
After visiting airtel galleries for the fourth time, I got a phone call from Airtel regarding the harassment I was going through and they apologised and said that all my payment is done and this kind of mistake will not happen again.

Still after three days(15th sept 2008) my sim card is giving error (simcard registration failed), because of my payment is not shown which i have already duly paid.



a very unsatisfied airtel customer,

jitendra sharma

mo no [protected].(airtel no blocked)

alternate contact no [protected]

hello

i want to get summary of airtel post paid connection.

my sim number [protected]
is reg. failed

Respected Sir,

I am abhilash.c.d, my airtel sim card is missing for this month (20/02/2010), Now i bought duplicate airtel simcard for this month (22/05/2010) . now only airtel simcard is not in service, Sim number is[protected] mobile number [protected], (SIM CARD REGISTRATION IS FAILED) so please activate my sim. registration failed mobile number is [protected]
Any Doubt please contact sir .
my contact number :[protected]

Please do action for my complaint sir.

Airtel Sim Card — simcard registration failed

dear sir
i have taken simcard of airtel 2 months before and submitted full document which is required. now ther is problem everytime message is comming ur sim card registration failed so please help me and step i have to follow regarding this problem.

I COmpletely Disagreew with you!

They are telling you that you do not have to pay..YOU JUST IGNORE THEM..SINCE THEY IGNORED YOU...YOU HAVE MADE REQUEST RIGHT..THEN KEEP THE CALL DETAILS WITH YOU..THAT IS MORE THAN ENOUGH..

let them go for leagal action againist it.( THEY CAN NOT DO..SINCE they very well know that THEY ARE DOING WRONG )..even if the court ordering you to pay the amount..it will notbe much the amount bank inerest..so LET AIRTEL TO STRUGGLE ON LEAGAL ISSUES ...

I AM 100% SURE THAT THEY CAN NOT TAKE ANY ACTION ON THIS...DO NOT PAY..IGNORE AIRTEL...

I DID THAT..THATS IT..THROW THIER SIM AWAY..ANFD [censored] OFF..

sir i am using 3year call 50paise in other mobile .so1rs calling going plz help me ...hacker to airtel

Dear sir,

Hope you be fine.
I am Airtel life time prepaid customer from jharkhand(India).It is ironical to state that I made complaints several times to customer care 121 about the wrongful deduction of amount from my airtel connection mob n.-[protected] but all my requests fell to a deaf ear and the concerned authorities are not serious at all at my grievances.Here are the details of illegal deductions:-
1)Rs 249 on 11/2/2008, it must not be taken before 22th each month.
2)Rs 40 on 11/2/2008 at night nearly after 10.30 pm
3) For subsequent four months up till now , Rs 30 per month for hello tunes even if I have neither applied for hello tunes nor used it any time.
It is mentionworthy here that whenever a complain is lodged with Customer care, they say that "It is due to System Upgradation Problem" . Today also,that sources told so.Thus they are tarnishing the image of AIRTEL making false pretensions. I am at a loss after all and the amount had been deducted without rendering any service to me which shows at large the deficiency in services from Airtel counterparts.
You are therefore, requested to look into the matter and give suitable instructions to the authorities concerned and add the above mentioned ( wrongfully debitted) amount to my balance at your earliest failing which I shall have to knock the door of Consumer Forum.Awaiting your response.
Yours Sincerely,
Amarnath Prasad
email- sk.[protected]@gmail.com
mob- [protected]
Hans Nivas,Kalimanda,Harnakundi Road,
Purana Dumka,Dumka,Jharkhand-814 101

Airtel Prepaid Card — Illegal deduction for Hello Tunes

My mobile number is [protected]. Its a life time prepaid card.On 20th March 2009 I applied for the Hello tune, I got a message from Airtel (6782) saying that You have been charged Rs.15 for the song.your caller will now hear Genda Phool as your Hello tune.
But, no hello tune has been loaded on my phone and money is deducted.
I called the customer care for the problem, they assured me to solve the problem within 24 hours.
On 26th March 2009, again I got a mail that, you have been un subscribed from Airtel Hello tunes service.
Again I contacted customer care on 26th March 2009, they again assured me to solve the problem within 24 hours.
Again I received a message on 26th March from 6781, stating that " Thank you for subscribing to Hello Tunes service. you have been charged rs 30 for 30Days.
But, again no hello tune has been activated, and the amount deducted.
Once again I contacted the customer care, again I was assured to solve the problem within 24 hours, complaint ref . no.[protected].But nothing works.
Today on 02nd April 2009, again I contacted the customer, he assured me to solve the problem,
My hello tunes were activated, but again I was charged Rs 30 for the Hello Tunes.

Please don't harras the customers like me and arrange to refund the monet illigelly deducted as soon as possible.

Hoping for the favourable.

Yatendra Singh Chauhan

i m mihir

Wrongful deduction from mobile no : [protected]

It is being noticed that on every recharge some amount is deducted for friends chat eventhough the service is not chosen by me. This has been brought to the notice of customer care several times and it has been requested repeatedly to discontinue the friends chat. The request made is not implemented even after making complaints to customer care. Please stop this unnecessary deduction for friends chat on recharge.

Airtel Mobile Services — Loss of balance

Hello :) Am Akshaya from chennai ! Recently i applied airtel GPRS pack...after it got activated Rs 5 got debited from my account. Things were going smooth till today afternoon..after 3 : 00 pm even though i had activated my internet scheme ..Rs 30 got debited from my account ! this is the 2nd time ! I even called the customer care and informed them about this..but they took no care of this issue ! I would be happy if some authority checks this issue and credit Rs 30 into my account and also activate my GPRS pack .
Thanking you,
Akshaya

Broadband — recharge not updated in the server

i am a tata indi com custmer i ahve purchased 1 month 128 kbps prepaid vochser . i am calling daily to custmer care but they are not responding

as well as they are not soloving this issue from past 15 days onwords. service is very bad.

Broadband — Broadband Connection is not provided

Dear Sir,

I applied for braodband connection (500C) 1 month ago, but I didn't receive modem until now. BSNL agent told me that my request has been approved. I'm still waiting for the connection.

Can you please let me know how long will it take to get the connection?

Please take the necessary action asap.

Best Regards,
Bimal Chandra Majumdar
BSNL Land Line: 25905586
Address: 50/5, Shyam Nagar Road,
Santosh Vihar, 1st Floor, Flat-B
Kolkata -55

I have applied for broadband connection 499/- plan on 25 May 2008 in Agra at my residence F-1038 Kamla Nagar agra.Connection is booked by executive Subhashish but now neither they are providing connectoin nor refunding money
afterthat there is possibility of connection.I have also talked to Mr. Suprit, he told me several time I will come but he didnot come.I have last option to go to consumer court.
My no. is [protected].

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

AirTel — Need a Broadband Connection

Hello Sir,

I want a Airtel Broadband connection.but Airtel employee always told me.sir we are trying to connect but they did'nt
so sir plz help me i need a connection and they are not give a response.

Airtel Broadband — Services not provided

Dear Sirs,



I have been running to AIRTEL offices since the last six months but no result is forthcoming.

Please consider as to why would a subscriber pay Rs.7990/- and lose it. Airtel unexperienced

staff has created a mess resulting in my loss of my money.



Please helpme to either get the service or refund of my money.



Please advise action taken.



Narinder Kumar Garg

16.6.2009

[protected][protected][protected][protected][protected][protected][protected][pr...⇄



MOST URGENT & IMMEDIATE





From: Narinder Kumar Garg Phones: 4007669, 2651609

Properietor Beam Engineers Mobile:[protected]

55-B Raja Park,

Ambala Cantt-13301.



30th January, 2009



Bharti Airtel Limited,

224 Okhla Industrial Area, Phase III,

New Delhi- 110020



Dear Sirs,



Sub: Regarding misappropriation of Rs.7990/- paid to you vide our Cheque No. 658493 dated 23.11.2008 drawn on State Bank of India, Ambala Cantt.



I paid you the above mentioned cheque for Rs.7990/- for buying 24 months internet connection against purchase of new COMPAQ Pressario PC 3550IL. The connection was provided by providing new connection 4008669 but was disconnected by you without any reason. I have lost this money without any fault of mine. All me efforts and frequent visits to your office at Rattan Chowk, Ambala Cantt failed to bear any results.



Please provide me the connection for which the money has been provided in advance immediately

without any penalty and oblige. I am not responsible for wrong actions and misunderstanding of your staff



If I fail to get satisfactory reply in writing, I shall be forced to seek remedies available under the law, along with compensation for the business lost and harassment.



PLEASE SEND REPLY IN WRITING WITHIN ONE WEEK .



Thanking you,



Yours faithfully,





Narinder Kumar Garg

AIRTEL broadband agent RAJESH YADAV whose phone no. is [protected] has cheated me by not providing a connection and not returning the amount of rs.850. My written complaint to AIRTEL has been of no use. AIRTEL hires agents who are cheats this reflects the organizations standards.

Airtel Broadband — Not doing any thing on my request

On 1st of Aug 2009, I put a request to shift my broadband connection from Dwarka (New Delhi) to Gurgaon. Since then I have made numerous call to get the status of the request. Every time I call, they say that we need another 24 hrs to find the status. When I was putting request, they said status will be conveyed to me within two days and shifting will be done within 7 days. I have spent close to Rs 500 while making calls to AirTel customer care. I want to know from any one on this forum who can give me contact details of the right person. Or where can I approach to get this resolved. Ticket # was 252220.

i hav problem regarding my internet...
tell me whom is shuld i contact

Airtel Broadband — not giving connection in time

dear sir i had applied for airtel broadband connection on 4th aug 2010. your executive has taken Rs 1000/- as booking amount and assure me that within 5 working days it will activate but till 20th aug my connection has not started, even when i talk to customer care they are giving me dates. one of the line man came to me and provided the land line number [protected]. but now they are saying that they cant provide me connection.let me infom shall igo to consumer forum for providing me false commitment.
manoj kumar
bhopal

Airtel Broadband — Not giving the connection

Hi,

We requested for broad band connection. A guy came at our door took the documents, PAN card photo copy, house rental agreement and took three months bill in advance. He assured to get connection by 4-7 working days. He collected it 3 weeks back. After a week we didn't hear anything, then...I called him but he is not even picking the call.
Please help me regarding this.

Br,
Anurag
[protected]

AIRTEL BROADBAND SERVICE — CONNECTION NOT PROVIDED

I enrolled on 27th Sep 2010 for Airtel broadband connection throug Airtel Marketing Executive. My enrollment No. is 2405292. I given Rs 500 to executive. When document procedure completed, then one airtel technical team person came to my house to provide the connection & told me that as all ports are chocked, so he can't give me connection.
I discussed with there marketing manager Mr. Arvind Pal regarding there promise to provide connection in two days. He promised me to give him two more days to fix the issue.
After a week I call him up, he again ask for two more days. Then aften two days I called him he didn't pick my phone.
I called to customer care, but they also told that on my concern they are working.
Now after two weeks itself conncection is not provided & even no body tried to contact me.
I am feeling cheated with airtel by both money as well as time.

Airtel Broadband — Being cheated by AirTel executives

I am using AirTel Broadband since July 2009. My AirTel Land-line number is [protected] .I had a false image about AirTel that when its comes to customer services ,they are the best. But now I have realized their true color.

For the past more than one month,I am being tortured by AirTel like anything.I don't know who is going to pay for the losses caused by non-availability of internet at my premises due to false promises made by AirTel every-time.

This is how my story goes.....

02-April-2011:

· I raised a shifting request of my Broadband connection with a reference number #189019 to my new premises in the same locality.

· I was told that maximum time taken for shifting will be 6 days.

18-April-2011:

· I didn’t receive any call from anyone in this regard till this date.

· I lodged a complaint with a reference number: #45337284 to customers care.

· As promised by customer care, I got a call within 4 hours of complaint.

· I was told by the executive that in my area, junction box is full and hence I need to wait for 2 more weeks.

· I was not ready to wait more than 3 days due to some personal constraints.

· I got a reply that before two weeks, this is not possible at all.

· I raised a request for the cancellation with a reference number: # 592114 and was told that my request will be entertained in 7 working days.

20-April-2011:

· I got a call from an executive, and to my surprise he was asking me to wait for 1 month.

· I told him everything and also made it clear that it has become really impossible for me to wait even for a week.

· He told me, he cannot help me in this regard.

· I applied for a BSNL broadband connection.

· BSNL people surveyed my house and promised me to give the connection in 4 working days.

23-April-2011:

· I got a call from another AirTel executive; he paid a visit to my premises, fixed the cables and promised me to give the connection by 24-Mar-2011.

· I called to BSNL, and cancelled my request for the new connection.

24-April-2011:

· I didn’t get any call from anyone.

26-April-2011:

· I lodged a complaint with reference number: #45637500.

· I was shocked to know that, it is written in the record: “Customer is agreed to wait for one month”.

27-April-2011:

· I got a call from AirTel and was asked whether I have spoken to any executive regarding the waiting for one month. I told yes but I was not ready to wait even for 3 days then how can I be agree to wait for 1 month. After this, he said: “OK” sir and disconnected the call.

28-April-2011:

I got a call from AirTel saying that I will get my connection within one week.I told them clearly that I can not wait for even 2 days.

They requested me like anything for the same. I asked them to give an exact date before which I can get my connection.

They said,my connection will be given at any cost by 04-May-2011.

04-May-2011:

No one called me till date.

I can say only one thing now : Enough is Enough!!!!!!

I can't wait even for a day .. Going to get a Tata Photon +.

I request you to please CANCEL MY CONNCETION.
I have had raised 3 cancellation request in the past,and every time I got a reply that it will be entertained within 7 working dates.

This time,please no 7 days....Please I don't want anything....Just cancel my connection.

Regards,
Brij Kishore Pandey
[protected]
bkp.[protected]@sify.com

I sent a mail also...but even after 24 hours I haven't receive any call.I had also spoken to the customer care at the same time I sent this mail, and I got a reply.They Give me a ticket number # 596470 and told that I will get a call before 24 hours. I haven't got any call..its going to be 25 hours.

from [protected]@airtel.in
to bkp.[protected]@gmail.com
date Wed, May 4, 2011 at 6:16 PM
subject Acknowledgement Mail.
mailed-by airtel.in
Important mainly because of the words in the message.

hide details 6:16 PM (1 day ago)

Dear airtel customer,

Thank you for writing to airtel. Your mail has been received by us, we
shall get back to you within 24 hours.

Warm Regards,
airtel customer service

Note: Please mention your fixedline number with proper STD code in the
subject of the email whenever you write to us for a quicker response. Do
not include any space or any special characters or space between the
digits. eg., 0(STDCODE)(FIXEDLINE_NUMBER)

This is an auto-generated response. Kindly do not reply on this mail.

[protected]-Original Message[protected]------
Subject: [protected]
Date: 04/05/2011 06:09:52 PM
From: bkp.[protected]@gmail.com
To: [protected]@airtel.in

[protected]:

Again I called to Customer care.As usual they gave a request reference number
# 46026142 and asked to wait for 48 hours...

This is AirTel how behaves with customers...

Regards,
Brij Kishore

Let me see how long it takes to resolve the issue.

Anyway, Thanks for your kind attention.


Regards,
Brij Kishore

May I know, How long it will take to resolve the issue.It would be of great help if you can give me a date.


Regards,
Brij koshore

Airtel Broadband — Incorrect information provided by Airtel guy and now he is not responding

Hi Team,

We always had out broadband connection from airtel since almost 5 years and recently we moved house.
ON submitting request for house change, Vinay contacted me who said he works in Sec12 Airtel office - Faridabad.
Since he was good friend of one of my known person he visited me home and advised that shifting the plan might take month and if i want he can get me new connection on cheaper rate and fairly quickly.
I was obviously happy about it and he updated me that i will have to only pay 899 for my existing plan for which i was paying 999 up till previously.
So i got my number changed which had just once digit adjusted in landline number but he said in order to change the plan changed to 899 i will have to contact him after 2 days and when i called him 2 days later he has been disconnecting my call.
Obviously he got his sale for the day by giving me new number but i really don't understand that how can airtel hire such cheap guys who in order to achieve their sales projection make fools out of honest customer.
I want some actions to be taken against this guy for his actions and for this i have even mentioned his name and mobile number.

Vinay- [protected]

And if possible get my plan shifted to what he promised .

First of all let me correct you Rakesh that complaint has been made by Gaurav (me) against your representative Vinay.

Second, lets start it fresh and this time gimme your response as responses are meant to be(after understanding the issue), not some auto generated emails.

My contact information is given below and its works perfectly since ever.

Gaurav Purohit
[protected]

Airtel — Cheated executive and not getting connection

Hi,

I have applied for Wi Fi Broad Band connection on 07/03/2012. I paid
650+100. That guy who come for collect the money get 100 extra, for address
proof. He promised me to give back the Lawyer signed address proof. But still
no one give it back. His name is Anand. His mobile no. is [protected]. He never
picked his mobile once i called to him.

Question here is How do you retain the cheated fellow in your good brand name
conern?

I called to customer care executive, his name is Ramesh he also promised me to
get connection with in today or tomorrow, but no use still no response.
(Interaction id[protected].

There is no response from your end. I am pained write that till date I have
not provided with the said connection.

You are requested to either instal the connection, as applied by immediately,
or refund the money deposited by me.

My mobile no is [protected].

Sent the above mail to appelate officers, but he called and said again he needs 7 days to process the request, if you want to cancel it will take 45 days to process.

MY SINCERE ADVICE DONT TAKE AIRTEL CONNECTION, THEY WILL EMPTY OUR POCKET NOT GIVE ANYTHING. WASTE AND WORST SERVICE.

Even appelate office also not good for response our queries.

Yours faithfully,
Saravanan.C

Airtel Broadband — Broadband connection not working since last one month

I have registered complaint regarding my broadband connection is not working on 15 march 2012 and after that I have registered 4 to 5 times same complaint. Still my broadband is not working and there are no followup from Airtel on this.

Airtel Broadband — Broadband Connection not working since last one month

I have registered complaint regarding my broadband connection is not working on 15 of march 2012 and till date it is not working.

My Airtel Landline number - [protected]

Connection Name - Roshan Pradhan

Dear Sir,

I have applied for Airtel Broadband connection on 21.11.2012. The Airtel people promised me to arrange for the connection within a day, but until now its not connected. I have already paid for the connection in cash on 21.11.2012 to him with a receipt.

I have been contacting several persons regarding this issue, but they are not attending the call. When I contacted the Airtel Customer Care, they told me that the connection was not feasible in our area. Then how can you collect cash from me without checking the connection feasibility. The marketing executive Velan specifically said that there is connection nearby, now how can they take back the statement when i checked with customer care.

I am very UNHAPPY with your service and the way your airtel people respond to my service calls.

I would never choose or recommend any airtel service to any one, i feel very much CHEATED. I have been used by your executive to reach their monthly sales target, If there is no feasibility why should your executive give me false promise.

Airtel Executive who cheated me

Velan ([protected])

I request you to kindly look into this issue and arrange for refund.

Airtel Application Number : 1284678

Mobile Number : [protected]

Looking forward to your earliest reply.

Regards,
V.Vinoth

Hello Mr. Deepak Mohod,

We have similar concern http://www.consumercomplaints.in/broadband/airtel-bharti-airtel-c788643

I would appreciate if you can address the same.

I am not sure if this is a fault of airtel or fault of representatives involved in this particular case. Inspite of this complaint, i am ready to take the connection even now. I have been using 3 other connections from Airtel and I am happy about airtel except the above mentioned complaint.

I have applied for Airtel Broadband connection on 06/06/13. The Airtel people promised me to arrange for the connection within a day, but until now its not connected. I have already paid for the connection in cash on 06/06/13 to him (His Mob# [protected]).

I have been contacting several persons regarding this issue to Mr. Gopi as a technician from the Airtel franchee ((His Mob# [protected])), but he is not giving any valuble reason why they are taking more time to serve. I would never choose or recommend any airtel service to any one, i feel very much cheated. I have been used by your executive to reach their monthly target. I request you to kindly look into this issue..

Airtel Network, Please ensure that your franshisee are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification. Please note this kind of people will pulldown the your goodwill soon..