Airtel Complaints & Reviews

I paid amount yesterday(10/10/2020) on airtel but that got debited from the bank but recharge not done. Now the problem is airtel doesn't have a good customer care service and they are not responding. I just would like to get my refund back.

Hi,

This is regarding the new connection applied for.
The DTH customer ID number is [protected] .
and DTH order number is 53403539.

Due to some reason connection could not be established at my home.

So, I requested Airtel Xstream Dish to please cancel the connection and refund the amount paid by debit card to my concerned account.

Please note that the DTH is not installed/activated.

The details are included:

Regards,

Name: Akshay Arvindrao Dahale
Addres: Sarang J504, Nanded City, Pune 411041

The DTH customer ID number is [protected].
The transaction Id is[protected].

Communication with customer care is done on 09/Oct/2020 but has not get any acknowledgement from them regarding the disconnection and refund.

Customer service is also very poor.

My Mobile number [protected] has been 'inactive' as I am overseas. I want to get it activated. Recharging from net banking and thru the airtel app returns as 'payment failed'. Kindly resolve

[protected]
Raju Nawani
Bill due on 14.10.20
999 added for Amazon yearly subscription which was not provided not informed not requested by me. It should be removed and generate new bill

I use Airtel Dongle for Wifi. Every month I pay my dues on time. Airtel time to time stops working or slows down speed and now the Airtel app is not working... I have complained numerous times and sent emails. Just got some stupid calls but no resolution... this way my payment date has arrived but I cannot pay the bill. These cheats in Airtel will charge late fee and once I pay the higher amount they fix the app after so much of pain. This is a story of every a few months. Why cannot appropriate authorities take note of this and make sure Airtel is not able to cheat us poor customers who have no place to go for resolution???

Sir, it has been 5 months since I've not been able to browse or use internet . I've register about 5 complaints since May 2020. Everytime I contact to customer care service of airtel they some date and ask me to wait for 7 days 10 days but problem is still going on. I've to attend online lectures and I've not been able to do that . In my village there isn't any service of broadband so I don't have any other options but to stick with the mobile data. I've to go out of the village just for attending lecture in open farms . It's so frustrating . Recently I've register a complaint on 6th of October and they asked me to wait for 2 days it's 10th October now but problem is still there. Apart from this my sim card suddenly stop working and I'd to pay 100₹ instead of 30₹ which is normal charge if in case of sim stops working.
Sir I hope you solve the problem and many people around here having the same problem.
And about calling it gets disconnect suddenely and sometimes the person with whom I'm talking unable to hear my voice even if he and me was in network.

So the Rs.598 pack started today so I should have got 3 gb of data . But when I checked right after midnight it shows I have 0 mb of data left. How ? And I had 4 1gb data coupon to use. I used 3 then how is it showing that I used all of them ? Compensate me for the loss of data

Though air-tel makes a lot of fraudulent ads about solving the complaints of its consumers but in fact they are the biggest cheats in whatever endeavor they are engaged in !

Recently I deposited Rs 558 +558 via UPA for which they acknowledged the receipt with UPA reference number, but not credited the amount to my wallet, as someone at theirs has embezzled the amount and they are trying to cover up the fraud at their end by not crediting my wallet and causing me financial loss and trauma!

They are so shameless that I have tweeted about this fraud at their twitter handle but despite making false promises too look into the matter nothing has been done so far!.

I have tweeted to their CEO Sunil bharti Mittal but he too is sleeping over It!

I fail to understand that UPA is a very transparent system and reference no too is visible to them but still they are trying to embezzle my money.
I am enclosing the screen shots of messages received from my bank for ready reference as well as messages and acknowledgements received from them I have deliberately not shown my phone number to avoid fraudulent jamtara like calls

Submitted PORT IN request 1 week before from Vi to AIRTEL for 2 numbers, out of which 1 got ported successfully, while other is NOT registered on NETWORK since last 2 days. There is no reply from Vodafone as well as AIRTEL.
Vodafone is least bothered for OUTGOING customer, but atleast AIRTEL must resolve the case for NEW customer into their family.
Don't know whom & where to approach, can TRAI help into this ??
Pls revert...

Thanks

Vishwas W. Bhake

I have recharged my Airtel mobile number with 201 rupees and money got deducted from my bank account but three charges failed I haven't got any refund from Airtel. the proof that my recharge is failed is attached... and Transaction ID number from the Airtel is[protected]

Dear sir
maine airtel walo ko compalint kiya lekin abhitak issue resolve nhi hua
complaint no- C4GSP[protected],
C4GSP[protected].
REGARD
RAVI KUMAR
[protected]
WARD NO 16
LAXMIPUR MOHALL
MADHEPURA
852113

Hi,

Recently Airtel has put one pole right infront of my site.

I am planning to construct my house now and this pole, will obstruct both construction and drive way to my house.

Ideally such poles should be in right in between 2 houses, so that it does not obstruct anyone. Since my site is empty, you cannot put it there and trouble common people.

Please get it moved asap.

Address ::
1st Main, 6th cross, Talakaveri Layout, Basavanagar,
Bangalore.

You can contact me at [protected]

Regards,
Shashidhar

Yesterday I had recharged my mom's airtel number with my airtel thanks account. The recharge was unsuccessful and it was written that ' if your amount is debited, the recharge will be done or you'll get refunded within 5-10 mins. ' now when I am checking the transaction history, it's not showing any such transaction. And this makes me more frustrated!!

My name is Upendra Singh My phone no is [protected] i have made a recharge or 698 through airtel thanks via phone pe but recharge is not showing on my trasection history and my balance deducted on 9 october 2020

I have a prepaid unlimited call plan on my airtel number. Whenever I am trying to call any customer care number starting with 1860 for any company/bank, it says that YOU HAVE INSUFFICIENT BALANCE TO MAKE THIS CALL. what does this mean? I have paid money in advance and the company says unlimited calling, then why not connecting this call....

Despite repeated request for last three months, no action has been taken by AIRTEL. It appears all appointments in AIRTEL has been sleeping and forcing customer to do large number of exercises like send documents, proofs and repeated requests, as well forcing to visit the AIRTEL STORE, despite having running mobile numbers for last 9 years. . It is high time for Mr Sunil Bharti Mittal, Chairman and Mr. Gopal Vittal, MD & CEO (India and South Asia) to WAKE UP FOR HARASSING THE CUSTOMERS, SINCE ONE OPTION STILL EXISTS TO PORT TO JIO.

Now a new trend of threatening calls are been received from AIRTEL OFFICE MOBILE NO -[protected] for which I will filing the complaint.

You will appreciate that due to non-response from Airtel, despite my effort of connecting with Airtel customer care and through email for last three months, I will be forced to port or close the connection. The due non-responsiveness of Airtel I had to lose my telephone bill reimbursement for last five months. If such is the experience is met to serving Army Officers.

Infact in my last three mail I had informed that there is no Airtel Store in Uttarakhand, Pithoragarh. The airtel shopkeepers in Pithoragarh, Uttarakhand had refused to help on change of billing address. If such is lethargy in doing small and official requests, then god shall save this company. The damage for not changing billing address shall be claimed from Airtel through legal process.

Shailesh Yadav

My mobile number was disabled suddenly one morning on 31.07.2020 by airtel.. There was an active Internet pack of Rs. 598 recharged on 13.06.2020 having validity of 84 days and another data pack of Rs. 399 which was recharged on 31.07.2020 which was unused.. My mobile number got activated after visiting the store for 5-6times and now on being asking for recrediting of my data packs airtel is not giving reply.. Please help me getting back these packs..

I have mistakenly recharged another number which belongs to my grandmother instead of my number through Google pay. I have contacted both google pay and airtel and both of them are denying to help me. Google pay gave me reason telling that the amount have already reached airtel and they are not able to do anything.
Airtel is denying my refund by stating that I have used 3rd party app to recharge.
Here are the details:
Wrong No : [protected]
Transaction id:[protected]
Recharge amount: 399
Correct No: [protected]
I have seen many people telling that they have got refund but why is Airtel denying my refund

I, S.Radhakrishna, have paid for airtel broadband installation an amount of Rs.2828 on 06/10/2020, they have approached me after 4 days of booking the request. Now after taking the money and all my aadhar details and copy, there is no response from him .Everyday whenever I call him he used to say that he will come tomorrow and tomorrow, but that tomorrow has never come.Now today he is saying that installation can't be done, when I asked him for proper communication and refund he said go and complaint to anyone. His contact number is [protected]. For collection of money when they speak well versed and we ask for our rightful service they are not even responding. One issue is the way they are behaving and the second is I want my money back immediately.My contact number is [protected] .

I have raised a concern on Oct 1 2020 and no actions taken till now.
Mob number : [protected]
Complaint number :[protected]