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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 275

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Y
y2016
Oct 14, 2020
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Hi,

on 14th October 2020, I have recharged Rs.598 plan to my airtel SIM via airtel app. the amount got deducted from my account. but the plan didn't get recharged. Please look into the same and assist.

Recharge Receipt Details
Reference number HDFC bank :[protected]
narration :[protected]CCAAIRTELIN
Airtel customer support has been notified about the posted complaint.
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    S
    sk18878
    from Thiruvananthapuram, Kerala
    Oct 14, 2020
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    Dear all,

    Recently I converted my airtel postpaid connection number [protected] to prepaid Jio connection. Few days back I received an outstanding intimation from Airtel for Rs 78.18/- and accordingly the amount is paid through online banking using relationship number (copy att). Hopefully they has not updated the payment in their records and my jio connection is barred.

    The number is used in my all official records and now I am facing hard time because the service to the number is no more available. Kindly look into this and update your records and intimation may please be issued further for uninterrupted service in my number.

    Regards
    Sunil
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      V
      Vani PK
      Oct 14, 2020
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      Address: Gokak

      It's almost been 15days registered complaint. No proper response. After done recharge of 4G am getting 2g. Work is being held. No use to continue with this this network. Changed my sim twice same network wasted 200rs. I suggest to don't buy this Sim.
      Airtel customer support has been notified about the posted complaint.
      Oct 14, 2020
      Updated by Vani PK
      It's almost been 15days registered complaint. No proper response. After done recharge of 4G am getting 2g. Work is being held. No use to continue with this this network. Changed my sim twice same network wasted 200rs. I suggest to don't buy this Sim.

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        J
        Janardhan313
        from Guntur, Andhra Pradesh
        Oct 14, 2020
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        I can’t even remember since how long I have been complaining about this. I don’t know why there are no network signals inside and near my house. I have raised multiple complaints about this both on call and in the outlets. I have waited enough. I’ve been a member of airtelfor more than 11 years. It’s high time for you to resolve this. I want this to be solved immediately.
        Airtel customer support has been notified about the posted complaint.
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          R
          R Suresh Babu
          from Bengaluru, Karnataka
          Oct 14, 2020
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          Amount remitted online for broadband connection. Not installed due to network problem. Got a message that refund would be made. But till now no refund is made. Kindly reply.
          Airtel customer support has been notified about the posted complaint.
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            T
            Tarence
            from Noida, Uttar Pradesh
            Oct 14, 2020
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            I mistakenly left my FastTag on my sold car, which was constantly passing through Tolls and deducting my money through Airtel Bank that it was attached to.

            It wasn't the new owners fault, as it was driven by his employee and he wasn't aware, and neither we could reach out due to network non availability on the highway.

            On asking the Airtel folks to block the Fastag, in spite of giving all validation, they then asked me to write emails to wecare. By then almost 200Rs was gone from my Airtel Bank.

            As a last resort I CLEARED my Airtel bank account, so that atleast the minimum amount would stop auto toll payments.

            Through emails I have requested to first block and then detach my fasttag from Airtel Bank as Im worried, although the new owner has informed me that he has removed the FAstag sticker. I have also asked to close my Airtel bank account as this is a big problem.

            This policy of auto charge can be a real deterrent and even after my emails and phones, Airtel hasnt taken any action. Hopefully, raising consumer complaints can resolve this.
            Airtel customer support has been notified about the posted complaint.
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              A
              Ankita Narvekar
              from Ponda, Goa
              Oct 14, 2020
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              I have recharged my mobile number [protected] through Net banking for Rs. 298 on 14th Oct 2020 and received SMS with transaction reference #IGAJPYLGV8
              Bank Transaction was also completed successfully but my mobile is not recharged. Till now i haven't received any SMS for recharge but the money is already deducted.
              Airtel customer support has been notified about the posted complaint.
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                D
                Deepanshugarg20
                Oct 14, 2020
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                I have ported to Airtel and while trying to tele verify, I am not able to connect to number and call fails every time. I had removed inserted sim multiple times but nothing is helping.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Oct 14, 2020
                  Resolved
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                  Resolved

                  I have opened a airtel wallet and add money 210 rupees.When I was adding
                  Money there are no problem but when I do reacharge or transaction then show me your debit is freeze.
                  Why this problem? as they are fraud me. Please try to remove my airtel wallet.
                  Oct 17, 2020
                  Complaint marked as Resolved 
                  My problem didn't solve. Airtel mail address is [email protected]
                  Airtel customer support has been notified about the posted complaint.
                  Oct 14, 2020
                  Updated by [email protected]
                  How much time to take this problem solve.
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                    M
                    Mathivanan Kuppusamy
                    Oct 13, 2020
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                    Hello Sir/Mam,

                    i have accidentally recharged a wrong number ([protected]) instead of ([protected]) on Airtel number from PhonePe app.

                    i am looking forward to receive a help regarding reversal of the same.

                    Right Mobile No. [protected]
                    Wrong Mobile No. [protected]
                    Amount : 2498
                    Transaction ID : N2010131558599965896998 (PhonePe Transaction ID)
                    Date: 13 October 2020 3:59 PM
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sawantvaibhav
                      from Mumbai, Maharashtra
                      Oct 13, 2020
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                      Https://www.consumercomplaints.in/airtel-airtel-network-and-fraud-customer-servi...
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        anshul224
                        from Delhi, Delhi
                        Oct 13, 2020
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                        On 13 october 2020, all the airtel user in our area sector 39, gurgaon faced very big issue with the internet connection, we were not able to connect to internet for anything, nothing was working, not even calling. Due to this issue many o[censored]s faced serious issues in our work and srudy life. This thing should not happen with such a big telecom company.
                        Airtel customer support has been notified about the posted complaint.
                        how can i get refund
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                          S
                          SreeVarsha
                          Oct 13, 2020
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                          Address: Airtel
                          Website: Airtel thanks app

                          Airtel — electricity bill wrongly paid to apcpdclob

                          Maheshwaram Sreenivas on October 12, 2020

                          I paid electricity bill for ₹1764 for tsspdcl on uniqe service number[[protected]] thru airtel wallet on 12-10-20 under their trxn no.[[protected]] but i received the message from airtel as "the payment made successfully to apcpdclob from my wallet."as the amount was wrongly paid to apcpdclob by airtel. My airtel wallet no. Is [[protected]]. The bill is showing outstanding till date in tsspdcl. The amount is not received so far by tsspdcl of telangana state. I sent mails to airtel about the issue but my problem is not solved yet. Pl help me in getting my amount refunded to my wallet at the earliest.

                          Regards,
                          M.Sreenivas
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            NNavyaN
                            Oct 13, 2020
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                            Hi,
                            l have purchased this number/sim from Airtel a month ago and it worked all fine but now when I am trying to recharge and entered number in Airtel Thanks Application, it is showing the product is not found and even if I call customer care number it says the number is invalid. Could you please help getting this issue resolved asap.

                            Thanks,
                            Navya
                            Airtel customer support has been notified about the posted complaint.
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                              U
                              uke sunshine
                              Oct 13, 2020
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                              I have ported my sim from idea to Airtel. I received an activation message from Airtel to call on 59059 but when I called, that number is not working.
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                P Sri Lakshmi
                                Oct 13, 2020
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                                Address: 2-24-78, Venkateswara Nagar, Rajahmundry

                                Yesterday, I received a call from Airtel DishTV regarding new connection and asked to pay amount of Rs. 2000/- through PhonePe, I paid the amount, later the phone is switched off and when I call Airtel Customer Care, they are saying that they have not received the amount, how can I get back my amount.
                                Airtel customer support has been notified about the posted complaint.
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                                  B
                                  Brijesh.rv
                                  from Delhi, Delhi
                                  Oct 13, 2020
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                                  Dear Sir
                                  I have face Now no network coverage for last two days, it's completely nill. It displaying as no service and emergency call only.
                                  Tried will all possible ways by turning off the cell, restarting and changing the mobile device, but my network not coming. So My request you please check the issue and resolve very soon.
                                  Mobile No. [protected]
                                  Sim No.[protected]U
                                  Airtel customer support has been notified about the posted complaint.
                                  Nov 14, 2020
                                  Updated by Brijesh.rv
                                  Company not provided any solution for my problem
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                                    K
                                    K L vadhwani
                                    from Betul, Madhya Pradesh
                                    Oct 12, 2020
                                    Resolved
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                                    Resolved

                                    We are having mobile airtel no [protected] facing network problem from yesterday.while complaint from other network through mail id, two times, both time same reply for first registration of mail id irrespective of my problem that unable to dial from other network, same foolish reply repeated for registration.
                                    Which shows their customer service, how can we call their suggested number from other network, no proper response. Hence we are unable to use airtel services.
                                    Kindly do the needful in the matter.
                                    K L Vadhwani
                                    [protected]
                                    [protected]
                                    Oct 14, 2020
                                    Complaint marked as Resolved 
                                    No progress in the matter, no network working till time, no response by company.
                                    Airtel customer support has been notified about the posted complaint.
                                    Oct 14, 2020
                                    Updated by K L vadhwani
                                    Message rec'd from Uco Bank
                                    As per latest guidelines, You are not eligible for super Top-Up, as you have opted SI less than 4 lac in base policy.
                                    Kindly modify your application on or before 20.10.2020.
                                    Oct 14, 2020
                                    Updated by K L vadhwani
                                    Ater 3 days, no solutions by Airtel & still facing network problem, what a customer service !
                                    K L Vadhwani
                                    [protected](other network)
                                    [protected](Airtel)
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                                      A
                                      ask789
                                      from Mumbai, Maharashtra
                                      Oct 12, 2020
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                                      My self ashok mera no [protected], h pichhe 15 days se mera net bahut slow ho gaya h, jiske karan m bahut pareshan hu, plz es pareshani ko dur kare
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                                        B
                                        Barun Ningthoujam2
                                        Oct 12, 2020
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                                        I pay recharge for ₹ 149 the money has already deducted but i got a message saying the transaction has failed i cant call anyone
                                        Airtel customer support has been notified about the posted complaint.
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