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Airtel Complaints & Reviews

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Updated: Feb 2, 2026
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P
Priyaa Settan
Jun 23, 2020
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I have been using airtel for the past 4 years and I have not had this problem before. It was fine till 5am yesterday and suddenly it says not in service and at first I thought it was my phone but when I connected to WiFi it gets connected. I even opened my airtel thanks app and it says NA. Please help me with this as I’m unable to contact any of my friends and family as they are worried.
Airtel pls solve this issue.
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    subrata001sp
    Jun 23, 2020
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    Someone call and message me. He thrate me. Pleae give me. Please give me his name please sir help me to find the person
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      Tinvi Anthony
      Jun 23, 2020
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      Address: Kammanahalli

      Having several times complained to airtel but no resolution
      Every time electricity is out, airtel network is out leading to complete no service
      Unable to make calls and receive calls and no data
      Airtel mobile number : [protected]
      Location : karnataka banglore
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        S
        shansundar72
        from Delhi, Delhi
        Jun 23, 2020
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        Address: Annanur chennai 600109

        M y airtel number showing no service.

        Kindly help to get solved
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          Z
          zulutandon
          Jun 23, 2020
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          Txn amount rs 1498 done on 23/06/2020 via axis net banking reference no. - [protected]. Mobile no. [protected]
          Got the message from airtel that payment failed. Txn id[protected]
          But amount is debited from my bank account... Got it confirmed from the bank.

          Reques refund asap
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            P
            Prachi252
            from Powai, Maharashtra
            Jun 23, 2020
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            Resolved

            I have done a recharge of rupees 598 on a wrong airtel number which is
            [protected]
            And my correct number is
            [protected].
            I want to get a refund.
            +1 photos
            Jun 24, 2020
            Complaint marked as Resolved 
            My problem is not yet solved.
            Airtel customer support has been notified about the posted complaint.
            Jun 23, 2020
            Updated by Prachi252
            Please help
            Please help
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              K
              Keshav Balouria
              Jun 22, 2020
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              Experiencing very poor signal strength in our area kothar teh. Shahpur distt. Kangra himachal pradesh 176208 due to this i am unable to use internet.
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                S
                somnathducunt
                from Hyderabad, Telangana
                Jun 22, 2020
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                Address: 531011

                No signal airtel postpaid [protected]
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                  L
                  luv_varun
                  from Delhi, Delhi
                  Jun 22, 2020
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                  Address: Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

                  There has been a huge misunderstanding due to the unfortunate situation and havoc caused by covid-19. It is to be noted that we had opted to shift the connection to a new location on 14th march and the same was executed on 15th march successfully. After which, one of our colleagues was diagnosed with corona-virus and we were soon asked by the local authorities to self-quarantine.in the midst of all this, lock-down was announced and we never got the chance to rejoin the office. However, sometime in may (Can't recall the exact date), we opened our office when it was allowed by the govt. Unfortunately, we again had a case, in the neighbour this time and our office location was declared as the containment zone due to which we had to again shut our office. You can substantiate it by checking our data usage.

                  I request you to kindly amend the bill as per our usage during this period.

                  Our account has been inactive since 6th may and yet we are being billed till date. Request you to stop billing till our account is reactivated and waive-off the charges been levied post bill generation, if any.in our calculation, the net payable amount comes out to be ₹1300.63. We assure to pay the charges within 24 hours of such adjustment and reactivation of services. We are opening our office on monday i. E. 15th june so, you can activate our account immediately.
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                    H
                    Hrithik Bhansali
                    Jun 22, 2020
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                    1 week back airtel received advance payment for new airtel xtream connection for 3 months and the executive promised to provide services within 24 hours
                    But in turn all the airtel executives have been ignoring our calls and all the executives call and ask for the caf number but no response

                    It has been a week since airtel is wasting my time if you can not provide services please initiate my refund i would rather go to other networks and i will close all the other lines i have and shift to jio telecom

                    I believe what jio did to these telecom companies is correct
                    You guys deserve this

                    Airtel only does fake promises
                    And just fake advertisements

                    I would like to file a complaint in the consumer court against airtel no matter of the expenses incurred, i feel airtel should realise it’s weakness

                    Contact
                    [protected]
                    [protected]
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                      S
                      Sambid Dhali
                      from Baghdogra, West Bengal
                      Jun 22, 2020
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                      Address: Kolkata

                      Hi, i am really very sorry to lodge this complaint against airtel as the services is really very satisfactory regarding the calls (Quality) & also the data quality & services. However despite having total dnd services i am receiving unnecessary promotional sms as well as daily flash promotional messages from the company which is extremely irritating. On checking my dnd status i found that my dnd has been cancelled by them somehow & therefore i again lodged a full dnd activation service on 17.06.2020 to stop all promotional messages & the irritating flash promotional messages that i am constantly receiving. On calling the 1909 customer support & requesting them to stop the promotional messages & the flash messages they called me back from the number [protected] around 12.28 pm on 22.06.2020 and said that the full dnd will soon be activated & all promotional & flash messages will be stopped from their end as soon as the full dnd service is activated. However they called me around 3.53 pm on the same date from the same number and said that they will not be able to stop the flash messages & i have to stop it from my phone message settings when i have already stopped the flash messages settings for airtel from my phone sim toolkit. They are refusing to stop sending the flash promotional messages from their end & are asking me to block it from my phone settings or to take my phone to the customer care to get the settings done. Please help as they have cancelled my full dnd services which was activated by me when i started this connection and despite requesting another full dnd they are refusing to stop sending the promotional flash messages from their end and are asking me to stop it from my phone settings though i have total dnd as well as stopped the flash messages from my phone sim toolkit settings. Please help stop all promotional sms as well as flash promotional messages that i am receiving from airtel.
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Ram Sah1984
                        from Bengaluru, Karnataka
                        Jun 22, 2020
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                        Please note in my airtel i am receiving many fraud call plz check your system to block or minimize fraud call to customer. Just now received from[protected]
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                          R
                          rajatjain28294
                          Jun 22, 2020
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                          Dear team,
                          Complaint is already raised in airtel thanks app... On 31st may 2020. But till date no response from airtel team.. Its showing on hold... From last more than 25 days... And on digital platform or in tv advertisement airtel is saying they are giving services in lock down period to their customers and customers complaint is 0...
                          So i request you to please be on your words which your saying to all your customers... And resolve my issue asap...

                          I m facing a huge issue here... Dont break my trust on you...

                          Service request details[protected]
                          Service request details[protected]

                          Plan 999/- postpaid

                          Primary number - [protected]

                          Address - plot no 8 balaji nagar near mother teresa convent beside maa bhawani hospital pardi punapur road.. Nagpur 440035

                          I also visited my nearest airtel store, they are very corporative.. They also dropped the mail to respective teams but no response are getting they said...

                          So team,
                          Its my request if you are focusing on sales number... Or for new customers registration... Please ensure you will provide services to them on time...#please dont break customers trust..

                          Thanks and regards,
                          Rajat jain
                          +1 photos
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                            rajatjain28294
                            Jun 22, 2020
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                            Dear team,
                            Complaint is already raised in airtel thanks app... On 31st may 2020. But till date no response from airtel team.. Its showing on hold... From last more than 25 days... And on digital platform or in tv advertisement airtel is saying they are giving services in lock down period to their customers and customers complaint is 0...
                            So i request you to please be on your words which your saying to all your customers... And resolve my issue asap...

                            I m facing a huge issue here... Dont break my trust on you...

                            Service request details[protected]
                            Service request details[protected]

                            Plan 999/- postpaid

                            Primary number - [protected]

                            2nd number - [protected]

                            3rd number - [protected]

                            4th number[protected]

                            Address - plot no 8 balaji nagar near mother teresa convent beside maa bhawani hospital pardi punapur road.. Nagpur 440035

                            I also visited my nearest airtel store, they are very corporative.. They also dropped the mail to respective teams but no response are getting they said...

                            So team,
                            Its my request if you are focusing on sales number... Or for new customers registration... Please ensure you will provide services to them on time...#please dont break customers trust..
                            +1 photos
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                              K
                              Kalpanagiridhar
                              Jun 22, 2020
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                              Address: NO.4/6,1ST FLOOR,SRINIVASA NAGAR,1 STREET,KOYAMBEDU

                              Bill no. Ft2133i[protected], phone no. [protected]

                              I am an airtel user from 2015 and i have not defaulted in my payment to you till date. It is astonishing to note the you have levied rs.100.00 (Rupees one hundred only) as late fee for delayed payment of my previous bill no. Ft2133i[protected] dt.[protected].in spite of we paying the bills promptly. This bill no. Ft2133i[protected] is paid on[protected] vide transaction id[protected] during this pandemic period. Usually the payment date is 25th of every month, taking that into account i have promptly paid for the bill no. Ft2133i[protected], phone no. [protected].

                              I have made payment for this month bill no. Ft2133i[protected], also for rs. 765.82 vide transaction id.[protected] dated 22-06-20 which includes rs. 100.00 as late fee.

                              I being prompt paying and loyal customer i request you reverse the entry and give credit of rs.100.00 (Rupees one hundred only) in the next billing cycle which would be[protected].
                              Airtel customer support has been notified about the posted complaint.
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                                L
                                light1959
                                Jun 22, 2020
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                                I recharged my prepaid mobile by rs. 100 thru sbi netbank on 21/6/2020 and same is not credited in my account though amount is debited from my bank.

                                This has happend to my another phone on the same day with a recharge of rs. 49 which in the name of my wife.

                                To my surprise when i called the nodal officer kolkata number ([protected] given in airtel official website) it says the number is invalid.

                                We are at serious trouble. No way to communicate. Please help
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                                  Madhurima11
                                  Jun 22, 2020
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                                  I had paid advance rental of rs. 2828 to get airtel broadband connection on june 13, 2020. I was told that the connection will be given on that itself. 9 days have been over. I have not received the connection. I have been calling the customer care to get my entire money of rs. 2828 back, but to no effect. All i want is a complete refund of my paid amount.
                                  My mobile number is [protected]. My ecaf is [protected].
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                                    poiujkl
                                    Jun 21, 2020
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                                    I was trying to recharge my airtel prepaid sim and i went through airtel website as according to airtel's services message. It debited money from my account but recharged get no successful.
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                                      V
                                      Jun 21, 2020
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                                      Dear sir
                                      Plz solved issue i have send 2000 rs airtel bank acount upi to becneficery sbi acount but amount has debit in my acount and not transfer beneficery account. Plz as soon as resolve issue.
                                      Transaction id[protected]
                                      I have also checked benefecery acount but not transfer.in my account display payment initiated and transaction pending.
                                      +3 photos
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                                        A
                                        Abhranil Arghya Dutta
                                        Jun 21, 2020
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                                        Resolved

                                        Money Deducted - But Recharge not done

                                        Hi,
                                        this is to inform you that when i tried to recharge my mobile number [protected] on 21st june @11:46 am, though my money was deducted from my account, recharge is not done.
                                        But, i received this message -"recharge of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference."br...
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