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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 328

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J
Jayantkr564
Jun 25, 2020
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We applied for an airtel broadband connection in panchkula, haryana on 22.06.2020 (Application form no. [protected]. I had also made the payment for six months in advance but the person who came to us for further formalities of broadband connection is now delaying to provide us the broadband connection and it's been 4 days since we paid. Whenever we call him he used to give some excuse. We are in urgent need of connection. Please take immediate action.

Details of the person contacted to us:
Name: satish
Mobile no. : [protected]

My details:
Name: jayant kumar
Mobile no. [protected]
Email: [protected]@gmail.com
Address: h no. 970, sector-19, panchkula-134113
Airtel customer support has been notified about the posted complaint.
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    I
    Indraneel Kundu
    from Hāora, West Bengal
    Jun 25, 2020
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    Dear Sir/Madam,

    On 02/06/2020 I have recharged my mobile no [protected]. The amount got deducted from my Credit Card but the recharge was not successful. I have contacted the customer care service on 198 and they have intimated that they can see that there was an recharge of Rs. 349/- but that was not successful. They have asked me to wait for two hours and guided that if it is not reflecting then make a fresh recharge. The amount will returned back by 7 days. I have done second recharge of same amount on the same day accordingly. But till date my amount of first recharge which was not successful is not returned back to me.
    Kindly resolve the issue on priority basis.
    Airtel customer support has been notified about the posted complaint.
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      R
      Rajiv Bhawar
      Jun 25, 2020
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      Address: Pune

      Lead id is ecaf [protected]. I have paid money yet no status on installing the broadband. The person sandip patil ([protected]) is not giving evasive answers.

      Airtel should either install the service or immediately refund the 6 months advance taken? Absolutely poor and disgusting service.

      Rajiv bhawar
      [protected]
      Airtel customer support has been notified about the posted complaint.
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        R
        Rituraj Das
        from Chennai, Tamil Nadu
        Jun 25, 2020
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        I am getting missed calls from Airtel. They are harassing me. I am not able to connect to a support agent from the number 121 and 198.
        Airtel customer support has been notified about the posted complaint.
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          M
          Mk1559884
          from Powai, Maharashtra
          Jun 25, 2020
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          I am shifting from vizag to another place in odisa. I want to disconnect my broadband but there is no airtel stores opebed near to me and not able to call 121 to deactivate. Now they are saying to pay the charges or bill. But why i should i pay if i am not here and not using tge services. Even though tried to disconnect my services.
          Airtel customer support has been notified about the posted complaint.
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            A
            Ajjujah
            Jun 25, 2020
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            Address: Airtel,

            Sir, today by mistake i recharged two numbers airtel prepaid [protected] and [protected] with the amount of 99 each where as the offer was for 98.. Pls do the needful and refund the money or if adjustable pls readjust it for the 98 rs recharge
            Airtel customer support has been notified about the posted complaint.
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              S
              Siddhesh Nanoti
              Jun 25, 2020
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              Sir i had recharged to wrong ([protected]) number. Correct number - [protected]. Sir please 🙏 help to undo the recharge of 399.
              Transaction id:[protected]
              Airtel customer support has been notified about the posted complaint.
              This cannot be undone, it is the user's responsibility to check the number before recharge. You can contact the person who owns the number to help you.
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                C
                Champak kr Sarma
                Jun 25, 2020
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                Respected sir
                I am c k sarma an airtel digital tv customer i/d [protected] with register mobile no [protected]. My name is wrongly written as p sarma. So you are requested to change my name to c k sarma.
                With thanks
                Airtel customer support has been notified about the posted complaint.
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                  M
                  meerastephen
                  from Bengaluru, Karnataka
                  Jun 25, 2020
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                  Resolved

                  Address: Thodupuzha

                  It was informed that a new tower was setup near this region on 23/06/202, after which the speed seemed to reduce significantly. Kindly take this issue into consideration asap, as our work and studies are affected heavily.

                  As i am an employee following work from home policy it is a requirement that an internet speed of minimum 3mbps is required and for the past one month it was fine. Now the speed is constantly below 1 mbps.
                  Jun 28, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    N
                    Niranjanyabays
                    Jun 25, 2020
                    Resolved
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                    Resolved

                    In airtel app i recharge throw netbaming but amount debited but transaction failed... Check and do the needful..
                    Jun 25, 2020
                    Complaint marked as Resolved 
                    app : airtel thanks app Recharge throw net banking amount debited but transaction failed ..i lost 379 rs ...bank debit message i attached as an image
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jaichawla
                      Jun 25, 2020
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                      I disconnected airtel for very bad network connection with not service and informed them by email, phone, text messages during lockdown and went in person after lockdown but they are still billing me every month. All my attempts to call them are futile. Please help and advise.
                      Airtel customer support has been notified about the posted complaint.
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                        V
                        Vanshika tiwari
                        Jun 25, 2020
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                        Address: 20, A yogendra vihar naubasta kanpur
                        Website: [email protected]

                        Please sir, stop this installation process of mobile tower because we had a pregnant woman in our house. And it's harmful radiation can affect the heath. Please show some humanity please
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          Vanshika tiwari
                          Jun 25, 2020
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                          Address: 20,A yogendra vihar naubasta kanpur
                          Website: [email protected]

                          I want to stay the installation process of mobile tower besides my house. As it is mandatory to install it at 50 metres distance from the residensal area. Although it is also harmful for a pregnant women. So please stop this installation process.
                          Airtel customer support has been notified about the posted complaint.
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                            L
                            Lakshay Gola
                            Jun 24, 2020
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                            Address: 76, church road, Jangpura Bhogal , New Delhi - 110014

                            Hello i had recharged my airtel mobile number with inr 379 and had activated a pack for next 84 days.

                            Next using 'paytm' i had recharged the same number mistakenly of inr 1149 and pack for next 1 year.

                            Now they were not ready to refund it as it was done through third party app (Phone pe) where in they were ready to refund it if was done through airtel app.

                            Thnak you.
                            Airtel customer support has been notified about the posted complaint.
                            They just say like that, even if you would have used their app, they wouldn't have given any refund.
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                              P
                              Parinda Nirala
                              from Aurangabad, Maharashtra
                              Jun 24, 2020
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                              Hello airtel team,

                              Prepaid mob : [protected]

                              Please check my network issue problem.
                              I am not getting full network. Please contact me regarding this issue as this is very frustrating in 4g era, i am not even getting proper network connectivity.
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                kaveri dey
                                from Mumbai, Maharashtra
                                Jun 24, 2020
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                                Hi, i recharged prepaid no [protected] on 15 june 2020 with rs 598. My account was debited but recharge was unsuccessful. Details received by sms that amount was credited to airtelin. [protected]@axisbank upi[protected]. Further my bank has confirmed that the amount was credited to airtel hdfc upi master login, account no ending with xxxxxxxx1465, ifsc code utib0001507, vpa - airtelin. Rzp.@axisbank. Since the account recharge failed i put money in airtel wallet and recharged with rs 20 and 249 which was successful. Can you please refund the wrongly debited amount. The airtel wallet that was used for this recharge is for a postpaid no [protected]. Please check.

                                Thanks
                                Prem
                                Airtel customer support has been notified about the posted complaint.
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                                  Prachi Pattnaik
                                  from Samastipur, Bihar
                                  Jun 24, 2020
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                                  Hi team,

                                  I had and old version of airtel app where it showed one of the recharge amount as rs 448. When i selected that, amount got debited from my account but recharge failed. I have not received any refund or a statement stating the refund details.

                                  Then i updated the app and the rs 448 amount was no longer available. So i recharged with a different pack.

                                  My phone number - [protected]

                                  Transaction id (Failed amount)-
                                  22-jun[protected]jun-2020), by debit card:
                                  Othpg[protected]www airtel in gurgaon-448.00
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    rawatdalbir
                                    from Delhi, Delhi
                                    Jun 24, 2020
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                                    Address: Plot D-216/3 Central block Dilshad Garden, near pocket M 17 A5

                                    Radiation from the mobile tower getting causing diseases... I would like to lodge complaint on behalf of residing and self in the area near the address mentioned above against the installation and functioning of mobile phone towers installed on the said address and thereby putting the life of residents in vicinity in hazardous situation.. Because of heavy radiation... The residents getting diseases from it. As you know that, it is general rule that, the mobile tower has to be installation 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect.. We are getting effected badly..
                                    We are, therefore, request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above said address in order to prevent further damage to the health of innocent people of the area.

                                    If no action taken will go for rti to know the process that how it installed.
                                    Thanking you.
                                    Airtel customer support has been notified about the posted complaint.
                                    Jul 05, 2020
                                    Updated by rawatdalbir
                                    Believe human life given very less priorities else it will be removed with immediate effect Moreover it was not installed in populated area. You can check on below given address & self evaluate.

                                    Plot no. D-216/3 & D-216/2 Central block Dilshad Garden Delhi 110095
                                    Near Pocket M-17 A/5
                                    The complaint still not attend & the tower is still their, however shown status in complaint resolved. Why you people are playing with residents emotion.

                                    Request to the administrater to Please resolve the matter at the earliest.
                                    The complaint still not attend & the tower is still their, however shown status in complaint resolved. Why you people are playing with residents emotion.

                                    Request to the administrater to Please resolve the matter at the earliest.

                                    The address is
                                    Plot no D-216/3 & D-216/4 central block Dilshad Garden Delhi 110095 ( near Block M-17 A5)
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                                      S
                                      Syed Asik
                                      Jun 24, 2020
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                                      Sir yesterday i'm pay 598 on my airtel prepaid number.
                                      My payment failed but amount debited please refund my money soon as possible i'm try to call airtel costumer care but no one pick up my call.
                                      My mobile number +91 [protected]
                                      My txn id[protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        B
                                        Balaso Sangolkar
                                        Jun 24, 2020
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                                        Address: Mangalwedha

                                        Transaction no[protected]
                                        Date 24/06/2020
                                        This recharge mobile no is typing mistake please. Cancel transaction and refund payment
                                        Airtel customer support has been notified about the posted complaint.
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