Airtel Complaints & Reviews

Address: S/O: Suresh Chandra Srivastava, Allahabad, Uttar Pradesh, 211006

Dear sir
On 16.12.2019 I recharged the mobile number of airtel [protected] through your gateway with axis bank net banking with id INB/[protected]/Citrus payment solutions p but amount had not been credited to airtel . Please look into the matter unfold the problem.

Yours

Rajesh Kumar Srivastava

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Address: Mullackal house b.o.c Road,Perumbavoor p.o, B.o.c road, Ernakulam, Kerala, 683542

Sir,
In the morning i have a emergency situation to use data. But the airtel company not give me range. I can't use data. And i call to cuatomer care... They are not picking the phone for complaint. They hold me phone for 15 min and also not picking phone. That day i lost 45, 000 rs because of this case. I want to complaint about there service and i request to make this complaint carefull. I want my money back

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Address: 2/3142-b,2nd Main Road,Navarathina Nagar,karaikudi, 630002

Respected sir,
I am customer airtel but i am very sad to buy airtel sim card. I have bought before 4 years. My mobile no. Is [[protected]] and balance is minimum rs.20. I called every where to my friend but after 5 days my mobile barred (Incoming & outgoing are closed) when i complain airtel complaint portal then as i have submitted already my documents to retailer shop. Now i am harassment in this time i have submitted again never the less my service is disconnected.
91-[protected] - airtel

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Dec 21, 2019

Updated by Janaslaksh Respected Sir,
I am customer Airtel But i am very sad to buy airtel sim card. I have bought before 4 Years . My mobile no. is [[protected]] and balance is minimum Rs.20. I called every where to my friend but after 5 days my mobile barred (incoming & outgoing are closed) when i complain airtel complaint portal then as i have submitted already my documents to retailer shop. Now I am harassment in this time I have submitted again never the less my service is disconnected.
91-[protected] - Airtel

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Address: South Andaman, Andaman and Nicobar Islands

There is no connectivity of internet in andaman and nicobar island despite being an ut of india. I request the authority to interfere and implement the boundation for internet providers to provide internet facilities in port blair, neil islands and havelock islands. So that people there are not cutoff from india. I have faced a lot of problem due to no connectivity of internet in port blair and no mobile services in neil island and havelock island.

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Address: Lucknow, Uttar Pradesh, 226010

I ported in to airtel from vodafone. I placed the request on 16 dec. After deactivation of my old network around midnight of 20/21 dec, new sim was inserted but the televerificafion could not be done as 59059 could not be connected. It's been 5 hrs now and i am left with no mobile network. Kindly register my complain so that whosoever is responsible acts asap. Plz help it's urgent
Alt no. [protected]

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Address: 484001

Dear sir/ mam
On[protected] i ordered hd dth on offer from official airtel site... But by mistake i ordered it thrice (Because, no amount was deducted from my airtel payment bank wallet).. Finall amount got deducted from my account... Next day i got about 30-40 calls regarding new connection every one is asking the same questions. Finay at evening.. A guy called me and help in to solve payment issue and send an engineer, who install the dth at my house.. But engineer said that your account could be activated now and you have to wait till tomorrow and it'll be automatically activate... But till now its not activated... And also there is no customer id given to me nor any mobile number is registered with dth.. Customer care is saying that its not there department and get help from distributor... I called the installation engineer he ask me to call customer care... I dont know what to do now.. Please help me... Mobile number given at the tym of dth order is [protected]

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Address: Sri Ganganagar, Rajasthan, 335041

I have recharge of 500rs. And i am not getting better speed of 4g somw times it give a speed of 24kb/s and some time it even fails to get speed 0kb/s speed i have complaint many times but nothing happend when ever i call to customer care they keep saying out executive are busy call again later

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Address: Hisar, Haryana, 125001

Hi, i did airtel recharge on 13dec-2019 using netbanking and finally transaction had failed with amount is deducted. Also i am in international roaming so i didn't connect to airtel customer number.
Transaction ref no:[protected]
Phone number:[protected] (Recharge done)
Date:13 dec, 2019
Plz confirm when refund will be initiated.

Regards,
Dinesh

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Dec 24, 2019

Updated by Dinesh Lohan Hi, Any update further?
Also I am in international roaming so my phone will not reachable.

Regards,
Dinesh

Jan 03, 2020

Updated by Dinesh Lohan Hi, Below is the reply I got from HDFC bank.One month has passed still no update from your's end.If you are not updating back to me then I will give -ve feedback to the bank and then bank will take further action on Airtel.
______________________________________________________________________________________________________
Dear Mr. Lohan, Thank you for writing to us. This is with reference to your e-mail you have written to us from netbanking inbox. We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 4-5 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction, do write back to us with the merchant confirmation of non-receipt of funds. Warm Regards, Gurpreetkaur Chauhan Customer Service Officer
____________________________________________________________________________________________

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Address: 522502

Porting to the airtel network ain't that easy. It's been 5 months and my sim is not yet ported from jio network to airtel network and the customer service in vijayawada, andhra pradesh they got good training in making their customer wait and visit them frequently cuz they won't solve your problem in any single visit. â˜¹ï¸. Still waiting for them to solve my problem.
Hoping for the good.

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Hi my self yogesh from bangalore, i had 130gb data on dec 1st & by 11th they say that i have consumed 100gb without any downloads, i use it for browsing & games or any online series. I have also registered a complaint more than 2 years back about network issue, so when my network is properly how can i use 100gb in 10 or 12 days. If i call customers support they say that the system is showing i have used 10 or 20gb data per day.

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Prepaid of airtel — outgoing & incoming is barred
I have a prepaid connection of airtel with the no [protected].in this no when ever i am trying to make out going calls i am getting message that your incoming & out going facility is temporary barred so please call on no [protected] & when i am trying to call on that no, i am getting the same message that "your incoming & out going facility is temporary barred so please call on no [protected]". So that even i could not speak to customer care also.& this type of problem i am facing 2nd time so please let me know what the best you can do so that your customer will not suffer.

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I was having a terrible experience with my vodafone postpaid network and so i decided to port to airtel prepaid. I got all the processes done and finally my number got ported to airtel. After porting what i realized is that i am able to use the internet and outgoing services but i am not receiving any calls or messages. I tried calling my number using another phone but it says that the number is invalid. I also tried sending texts to my number...

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I am using Airtel Broadband. On 3 occasions someone without my knowledge has uploaded over 100 GB of data from my Airtel broadband account. Chances that I was hacked are very remote and no devices were connected to my router for so long that over 100 GB would get uploaded.

I escalated the matter but they are not providing any support help or facilitation in investigating.

I now believe that someone in Airtel broadband has used my connection. Their security is faulty. There's no way to change or set password. It is given by Airtel so their employees know it. There's no MAC authentication so someone can log in from elsewhere.

Please be careful while availing Airtel broadband services

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Address: 3/b wing,room no.409.Shraddha co.opp.housing society ,Ambewadi,, kalachowki,lalbaug,mumbai, Mumbai City, Maharashtra, 400033

Hi, I am Nikhil Tikhe.
My mobile no.[protected].
From last 3 days I am trying to send port message to 1900.
But getting message as "Request could not be processed.Please try after some time".
I have also paid my outstanding amount, still cant do port.
Customer care is saying from last 2 days to call after 2 hours everytime.
They even not taking my complain.
Is there any other way to port the service?
Or Airtel needs to resolve my query.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 424

not credited the amount to airtel

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I am complaining about their customer service

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my mobile network was blocked

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internet connectivity in andaman and nicobar islands

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59059 not connecting after porting in

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dth not activated

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I am not able to use my internet properly

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airtel refund transaction

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porting to airtel network ain't that easy

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jio to airtel ported sim card not activated

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not working in 4g for outgoing calls

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sim deactivation request wot taken care for one week when I lost my phone.e

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airtel frc not working

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postpaid to prepaid conversion stopped

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sim suddenly became dead, no action from airtel

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com

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prepaid of airtel outgoing & incoming is barred

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no incoming calls/messages after porting to airtel

misuse of internet connection by airtel

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could not process port request

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