Airtel Complaints & Reviews

We are not receiving sms on our mobile phone. The sms sent by banks and other companies like otp etc are either not received or get very late say about an hour. Requested so many times on 121 of airtel but problem is not resolved. Due to this we are not able to make transactions and other work because of late sms. Despite repeated request airtel is not resolving our complain.

My phone line has been dead from 4-5 days now. Everyday i call the customer care and every time they say that they will send a technician the next day morning. But no one turns up. And i again complaint in vain. And they have refused to register a new complaint.in previous week also my landline phone had got dead for which i raised a complaint. They repaired my phone line after 2 days. And then again the landline and broadband internet went dead as described above. They are registering the complaint on the same old complaint number and have refused to even register a new complaint/new complaint number. I am fed up of them. They are not at all cooperating anyway, but will charge me for full month which is highly unfair.

Today i recharge my mobile number
Airtel giving only calling facility but they are not giving data facility. I called customer care they are told you will use internet after 3 days. So why i will wait 3 days. For this also they avoid to add extra pack day in my account. They cheet me. For this what u will do? I called so many time they also avoid this matter. I pay money it should i use internet today
Why i will wait 3 days. If i wait they are also not add extra day validity in my account. Please help me. Airtel chatted me.

My home broadband plan is 100mbps with a monthly rentals of inr 999:00+gst

But airtel provides is less than 10mbps most of the time, when a complaint is registered they rectify and i get upto 40mbps max. Have complained many times on mail and written to nodal officer/s - who calls up and empathize my case but finally they maintain a status quo.

They are not providing the speed for what i am paying nor they are changing the charges for the speed that they are providing

Sir
I'm jawarya mumtaz was using this number [protected] i have lost the sim
I'm a patient i'm in hospital with operation done to me even though i went to ur airtle office provided my document and my selfie they gave me a new sim they ensure
Me that my number ll b activate in dis new sim card they told me in 4 hours time its already a day passed my sim is still not active u people want a operation person to suffer time and again to go ur airtel store please help me out please activate my num

I am greatly dissatisfied with the service of airtel.
There are certain reasons behind that:
Unstability of 4g network
4g icon vanishes again and again.
It takes forever to recover. It's very time consuming for i am not free as you to wait for recovery.

Very poor network speed
At a time network speed was fine but now it is just zero

These were my problems which are to be solved
Please help
Thank you

I recharged my digital tv[protected] today with 520/-. Airtel digital tv have stopped the services and have asked me for service visit with additional payment. My connection was absolutely fine before recharge and was functioning well. Airtel digital call centre representative were after my life to recharge for my connection but have stopped the services and asking additional charges to make the connection functional.

My name is Jay Arvind Parekh and i am a airtel postpaid user, i have two connections of airtel in the Maharashtra circle of airtel, i had complained on 13.02.2019 for the network issue and they told that it would get resolved in 7 working days but till today thats on 05.12.2019 the issue is not resolved, today i called the contact center of airtel and spoke to a advisor named naveen from punjab location he told me that wait for 2 months your problem would be resolved so i asked him that give me refund in that case because the problem is not going to get resolved for the next two months, so he told that he cannot do anything about that so i told him that i want to speak with your manager after 10 min he transferred the call to his floor supervisor name Anu she was so arrogant i told her that why should i pay for the services that im not getting properly and i also explained her that the problem is at all the locations not about specific locations but she wws so dumb she is telling me that we cant do anything about this issue and was very rude on the call and infact raised a voice aswell due to that i told her that i want to speak with her manager so she transferred to her manager name Rohit Anand he told me as i can see there is a problem in ur connection and asked me to wait for further 48 hours so if they could solve this issue in 48 hrs why did they take 10 months to resolve it. I want a refund of all the bills that i have paid in the past 10 months because airtel has breached their commitment of providing proper network if i dont get the refund i will file a suit against airtel in the consumer forum.

Respected sir / madam

My name
Ramnath magar

This is my airtel number
[protected]

This is latitude and longitude
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

We had huge network coverage problem in our area.. No network is available whole village is distracted from airtel service

We had given many complaint to bharti airtel customer desk, appellate desk, nodal desk, esclation department, grievance department, airtel gallery, customer care

But no help we are getting for network coverage improvement
Higher authorities declared new site in our area but rf team of ahmadnagar district is not coming to our location and giving false to concerned department that everything is ok

I m requesting to u sir we just want network in our area whole village and other society members are frusted we want airtel service in our area

We willing to give land for network tower on our land for better network enchance to airtel for better network

Want resolution from u r end of network coverage issue in ahmadnagar district of maharashtra state

I m attaching the images of appellate desk and esclation team but not get the resolution from their end.. We want best of best network from airtel for which it is known in world

Plz send the rf team at our location very frusted from airtel service... Bharti airtel is one of the most department who take care of customer voice

I m raising my voice from last 4 months but no resolution from airtel department regarding the network coverage i m ready to give my land for network tower installation

This is my allternate number plz call me immediately
Allternate number
[protected]

Respected sir / madam

My name is ramananad sharma

This is my bharti airtel number
[protected]

Address
Room 23 mohana, orahara, near police station rajoun district banka, bihar, 813108

Lattitude 24.96038
Longitude 87.02191

From last 1 year network is totally down in our area.. We had raised my complaint to airtel executive authority but our complaint had not register airtel employees

Please registered network complaint of our area

Send network team to identify the root cause of network coverage and tell them to resolve in urgent basis plz i m begging for the network coverage

I had esclated this matter to trai chairman dr r. S sharma and appellate department of trai [protected]@trai.gov.in

Gopal vittal sir, sanjay kapoor sir, sunil bharti mittal and rakesh bharti mittal

I m requesting to àppellate department resolve this issue on high priority basis of network coverage and give us the complaint number

Plz registered the complaint and send the team to resolve this issue on urgent basis

This is my allternate number
[protected]

I am using airtel postpaid connection since a long time but from the past 1 or 2 months, i am getting my airtel 4g speed very low. It was good before but i am not sure what happened after that. I am having lots of gb data and its keep on adding every month but i can't use it because of lack of internet speed. I am not sure what to do instead of looking for other service providers and switch from airtel to someone else to get better services.

I ported to your network and it got activated 17th november morning but gprs services did not activate. I'm unable to use any 3g/4g/2g data.

I called up the help desk and they said gprs services are not enabled. They said "we will forward it to technical team to correct it" but still now they have not done it and closed two tickets without resolving it and third ticket was supposed to be resolved on 28th november but today is 5th of december still now its not resolved nor i got any update from the team.

Ps. I have contacted airtel team regarding this through all methods (Email, twitter, call center and even airtel store) none of them seems to care. I have never in my life had witnessed such a pathetic customer service.

Below are the request numbers
Sr: 91135871
Sr: 91137481
Sr: 91137595

I am writing here looking for legal avenue because in another few days the monthly bill will come and they will ask for me to pay for the service which i never used and violating there sla. If anyone knows the procedure please help.
Thanks,
Nandan

Respected sir / madam

My name is ashok dahifale

This is my airtel mobile number
[protected]

Address
Room 2 nantur - nimba datiya, nandur nimba datiya, ahmadnagar, maharashtra 414113

Lattitude and longitude
19.20233 and 75.35976

I had not get in my area.. Everyone is frusted of network coverage in our area... No help getting from airtel department regarding network coverage

I m ready to give land for network tower installation

Please do the needful on urgent basis on high priority basis

Plz registered appellate complaint for 39 days and let cag consumer advisory group member and trai nominated person should help the person

Plz send the rf team regal team for the necessary action and plz do the needful on urgent basis

This is my allternate number

[protected]
[protected]

Respected sir / madam

My name
Gaurav ramnath magar

This is my airtel number
[protected]

This is latitude and longitude
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

This is allready registered complaint number i am escalating

C4gsp[protected], cicpl[protected], cogcl[protected]

Process is too late for tower installation

Delay for paper work meeting from airtel fianance team and legal team

Airtel team had visited after checking the feasibility and optimise the network but it won't work

So rf team had approved new site on my land

Now we are waiting for next team to come for paper work

It is too delay i m not going to office for paper work plz do the needful on urgent basis

Please i m begging for airtel esclation team to do the paper work as early as possible

Allternate number
[protected]
Plz call me i want to elaborate the issue

I m attaching the email from appellate department and esclation team

In my location their have 100%4g network but have 95-110dbm network speed only so please boost tower signal or please provide higher speed. I contact them yesterday and they said wait for 4hr and after the same issue i faced. And mostly in evening almost 7pm to 10pm network became slower than slower. I need network strength at least below 80dbm or near to it. I need speed network always in airtels add they say they have fastest network but here full range with 4g i have no speed and always facing troubles when i play online games and watching vedios. Please resolve my problem

On 2 nd dec2019 i recharged airtel numbers, and out of 8 recharge 3 was successful and rest 5 were failure (Transcations failed) but now amount is deducted for all 8 transcations, so pls do look and follow up soon n refund the amount,

Hi my no.[protected]. I have done a international recharge of 1255 rs of 10 days validity for usa country on 23 nov.19. The recharge is not activated. I complaint about it on same day with complain ref. No. Cbnrd[protected]. They still not resolved it. Now i am back in india and today i complain them to refund my money. They didn't register my complain. I want my money back.

I recharged with full talk time which gave me 1gb data for a period of 42 days...without me using it it's getting deducted every day.i always check the balance when I've switched the data off...the usage shown is always more than what i ve really used.after a few minutes when you are checking the balance again, it's reduced by an another 50 mb(even when the data is off)...you just spend two minutes on YouTube and check the balance..it's getting deduced by an another 100 mb..they are deliberately doing it so that they can eat on the main balance once the data plan that you ve opted for finishes...so their main aim is to quickly finish the data that is coming with the plan.once it's done they get to your main balance and start feeding on it.despite numerous complaints i ve not met with a satisfactory reply..it's a theft right under your nose and u ignore it thinking the amount is not big..but your inaction only encourages them to repeat this again and on a larger scale..don't know if there's any use of complaining here .but i will lodge it on other forums as well.

I am having 3g cell phone. Due to the message from airtel to migrate to 4 g sim i changed my sim card from 3g to 4 g from 21.11.19. Whatapps is not working from the date of changing ie from 21.11.19. I request you to arrage to connect the internet in my cell. I have already made a compliant on 23.11.19 from thudiyalur - coimbatore airtel office but till date not resolved

Hi
I have opened aitel bank account and deposited rs.1327. When i am trying to withdraw they are saying that my account is not active. When the account is not active then how did they accept deposit?

I went to airtel store. They told to send mail. Then i have sent all documents to them but still they are not activating account.

Please help.
Regards,
K. Kishore kumar